Wendy's

it is well known in town if you go to this Wendy's be prepared to wait for a very long time in the Drive-Thru and when receiving food check your order because either something is always missing or something is made wrong or it's just cold and if you mention this to managers they do not seem to care.

It feels like to me there is no respect for the customers which are the ones that spend the money to make sure somebody there has a job I don't understand and this is not a one-time complaint this happens over and over and over again I don't know how many times I've had to pull out of the drive-thru because of the wait time.

Hello, I go to Wendy's Kilmarnock, Va. When McDonald's is overly busy. I'm very disappointed with them always giving me cold sandwiches, leaving stuff out of my bag and not giving me what I order. I'm very disappointed with them and I do plan on returning there.

I use the drive thru so I'm gone before I notice the problem, but it's not long after I get the food I eat it so it's not where it sits for a long period of time...

Went to Wendy’s to buy dinner for my family started to place an order they said my order was too big so I had to go somewhere else highly disappointing maybe I shouldn’t eat at Wendy’s anymore It was in Marshville North Carolina

I hate to complain but today was unneceptable. We took 3 minutes to order and waited 35 minutes for our food they gave us the wrong amount of fries and forgot our nuggets. When they asked if we wanted to be refunded we were like ofcourse and she walked up to us and told us she'll only refund us for our nuggets.

And we still didn't get the full price back that we paid for them.

I love Wendy’s, esp breakfast from Wendy’s! This morning my friend and I went to Wendy’s because I insisted we go here! You have to go thru the drive thru and when your done ordering they don’t give you a total or anything normal!

They bark at you to drive to the window! Then I was attempting to use a 3 dollar off from my Wendy’s app and the girl working the window had no clue how to do the 3 off so she asked her manager.

I asked if I should upload it and they said huh. So she scans the bar code and tells me it did nothing. I explained I asked if I had to upload it and then she says I don’t know anything about it!

Then I asked to use the tap to pay and she informs me they don’t have any of that stuff. No signs or anything. So I had to go to the gas station then come back in order to get…

I got to the drive thru and the woman states that they weren’t taking any sales at this time. No cash or card

This is the Wendy’s on 10th Ave

There is always something every time you come in the morning

I had stopped at the Wendy's on Rt 72 in Manahawkin,New Jersey 08050 on 11/21/22 after 10:00PM to get something to eat. There was no one else in front of me and no one behind me. I pulled up to the drive through to order my food and the woman had told me to hold on a moment.

After waiting about 10 minutes I beeped my horn to find out what was going on. She told me with an attitude that there was only her and another female working and that they were cooking. Who were they cooking for because they sure we're not cooking for me and there was no one else in the drive through and then she said if I didn't like it I could leave.

I told her that I had sat there for 10 minutes that I wanted to place my order. She took my order and I went to the window to pay for my order and she was rambling on…

I went 2 the Wendys on Sycamore School Rd. Forth Worth , Texas and i ordered a burger and requested no cheese. I recieve my burger and make it home only 2 find out they still added cheese.

Went to the Wendy’s at 2560 Skokie valley rd first the cashier Rosa no customer service and then when I got my food Mariana was even worse she practically threw the straw at me. I will never go to a Wendy’s again it’s not the first time this has happen.

What kind of employees do you hire. About a mile down the road is a Burger King my business is going to them and I will make sure to let everybody know what kind of employees you have there!!

Waited over 5 minutes when I was only one in line. Food was not edible. Everything was cold and stale.

Breakfast menu laying on counter, very nasty Sausage egg and cheese biscuit bad taste not sure if no cheese. Biscuit hot but doughy 2 bites and in trash. Place felt like foreign country. Needs a morning visit from corporate

Last few times we have gone to Wendy’s we have had issues! We get cold food and staff usually leaves out some of the items we have ordered and paid for. It’s the Wendy’s on Big A Road in Toccoa Ga 30577.

I just left Wendy's drive thru in Gilford, NH completely disgusted. Of the people that I could see, three of them had long hair. The female had her hair pulled back; however, neither of the two men did. One had long dirty hair and a full beard and the other had very long hair that was just hanging loosely down his back.

This will be my last time going there.

Edwardsville, Pa store. Son of Baconator was terrible. Patty was overcooked and as hard as the overdone bacon. Person waiting on patrons had Bo uniform and kept wiping her nose on her sweater sleeve. Very disappointed. Threw meal away. What a waste

I placed an order by 11:30 it's now 12:15 and I'm still sitting in the Drive-Thru three cars in front of me haven't moved in over 35 minutes tried calling the store they don't answer the phone the second time I called they picked up the phone listening to talk to them and then hung up on me without saying anything this is the store in Euclid on 222nd

We went to the Wendy’s at Yemasee South Carolina. It was disgusting. We walked into the store there was garbage all over the outside entryway the restrooms were filthy. We were fortunate that they wouldn’t give us any service only if we order it through the drive-through 5:15 PM We cannot imagine that this is the image you’re looking to get this place needs to be closed down

I’m at the drive thru in Nashville at west end. I’ve been in this line for close to 40 min and still am not at the microphone. All the Wendy’s in Nashville are slow and don’t care about the customer.

I’m going to stop coming here. It’s ridiculous

Let me please give you the date, time and address of Wendy's I often visit, 2600 Murfreesboro Road, Antioch, Tennessee 37013. m. Got home with my order #3175. I emptied the bag with Chili, nuggets, fries and frosty. To my amazement there was a dirty band aid that must have fallen off someone's finger at the bottom of the bag.

Instead of calling the health department I called Wendy's at 615-915-1327, just to let the manage know of what I have found in my order. The person who finally answered the phone would not let me speak to the manager nor give me her name.

I tried to explain to her what I found in the bag, her response was come and get your money back. I know it is difficult to hire people with integrity and respect, unfortunately this trend at all fast food restaurants.

I have…

My husband and I went to Wendy’s in Salem, we were in the area for a cardiologist appointment. We waited on our order for 40 minutes and only got it due to complaints or we would have been there at closing, by the way we were there for lunch!

Many orders were filled before us and they ate and left while we still waiting. It was by far the worst service we have ever had!!!! Upon completing the order after 40 minutes they said (sorry). We will never go back!

I believe you should check it out before you have to close the store! Sorry was NOT good enough!!

Ponchatoula staff was rude and when I got to the window they canceled my order I am not used to complaining that's how bad it was thank you concerned citizens!!!

I was ordering food thru drive thru. I asked for a biggie bag and then asked to order an additional 4 piece nugget. For some reason the guy taking my order couldn’t understand what I was asking for I guess because the biggie bag comes with a 4 piece nugget already and I said yes I know this but

I need an additional 4 piece he still didn’t understand and demanded that someone else take over my order I then said what don’t u understand sir I just want an extra 4 piece and he said goodbye have a goodnite I then said excuse me??

Your refusing to serve me because your having a problem understanding what I’m asking for he then told me to fuck off. And I said I want your name your not going to talk to me like that and he started laughing and again told me to leave and to fuck off I then

went…

Wendy's in Norwood Ohio in Cincinnati on Montgomery road. Manager got nasty with me because I wanted a receipt. " The inside was very dirty also and not kept clean properly behind the register. Multiple Wendy's across the Cincinnati area are like this it's ashamed.

Bad customer service, rude store manager, and refused to cancel my unpicked order. No one answers customer support line.

On 11/14/22 I entered the Wendy's on 752 Rt 113, Souderton, Pa 18964 to order food. Upon entering I noticed the floor was dirty, ketchup on tables and trash around the tables. All of the staff were under the age of 20.

I asked for service and all the employees stared at me. No one knew how to work the register, or made an effort to take my order. After 5 minutes waiting for service, I walked out. I will "Never" return there again.

Also, there was no manager on site. I would appreciate someone looking into this situation. Thank you.

Nocatee,Florida 3 strikes and they are out Went in to order NOBODY was to be seen! It is awful, No. Frosties HORRIBLE

I am elderly with medical issues and have to have my food delivered. They have never sent me the correct salad dressing, pomegranate, making my salad worthless. This causes me medical and emotional rage. It is a complete waste of my limited income.

See the crap they keep sending me. I demand my money back. I have complained to Wendy's and to the Dasher. They are all stupid or doing it on purpose. Do something immediately. This is elderly abuse.

Why are the Wendy's locations in md lobby closed in Waldorf Md.. All day

I went to the Wendy's on Cherokee in Catoosa Ok on 11/13/2022. I ordered 2 Dave's singles an older of French fries-medium and s bowl of chili. The hamburgers were pink inside and they did not give me a spoon for my chili. Please address this situation.

I went back thru the drive thru and told the lady working and she asked me to have my hamburgers thru the drive thru window - WITH COVID still on everyone's mind! PLEASE ADDRESS THIS SITUATION. I left with 2 hamburgers that were pink in the middle and a bowl of chili I could not eat until I got home.

I live in Salina OK and it quite a drive from there to Catoosa OK.

Just went through drive tru 2 double burger meals. They were cold dried out and fries were cold and soggy business was slow they must have been laying there for some time they should not have been served I’m a regular customer worst food I ever had there

I went to Wendy’s for breakfast that was a mistake. I got a half cup of lukewarm coffee. I got lukewarm food with hard bread. It was just a big disappointment. There was poor customer service. The workers just acted like they didn’t want to be there.

I hope there days all get better but the one female and make I dealt with didn’t speak or anything. I didn’t get a receipt of course which the food was so bad that’s why assume

This is the second time that i reached out about this Wendy's,I had to wait 10 mins in the carline to place a order, service is so bad at this location, it was 6:35am 3906 Us Hwy 301 S in Riverview, FL

I ordered a burger with no ketchup I hate ketchup I started to eat my burger and yuck ketchup when I brought burger up they took it looked at it said nope no ketchup y’all need to address this if I had been allergic this would have been a huge issue your employees were rude and disrespectful I don’t like to be called a liar because they don’t see the ketchup I tasted Thank you

Wendys in Overland Park/Lenexa served me fries with cheese and a BUG. They also wouldn't replace them because they were closed at 7:30 pm. Online it states closing at midnight. I want my money sent back and I will NEVER GO BACK THERE.

I will make sure my neighbors know about this also.

My online order was completely wrong even down to the type of drink. I ordered the baconator meal with cherry coke what I got to drink was mt dew or something yellow. I ordered the apple and chicken salad meal and did not get my orange juice or the fries.

When my husband got home with the salad I opened it up and there was blue cheese on it and I ordered it without. The salad had mold and liquid lettuce in places. I have tried to attache pictures but it wouldn't let me, I do have the pictures though.

I need refunded and then some for this crap.

Never will return to a Wendy’s ever

I showed up at my Wendy’s in LaVista, Nebraska for the Veterans Day breakfast special at 6:30am and was turned down because of no product.

I went to the wendy’s in Franklin ma today and was screamed at at the drive through for not having enough money on my card. I told them I just transferred money to my account. The short guy with a high pitched voice and glasses.

Screamed at me at the top of his lungs stating. Do you not understand English. YOUR CARD WAS DECLINED. 41. He called me a liar. Then kept my card for 10 minutes to keep swiping my card. Once he realizes he was wrong he proceeded to be extremely rude.

Lady was very rude for a door dashing pick up..took her headset off and walked away...very bad customer service

As a Veteran on Veterans Day, we came for the veteran’s meal and received the most disrespectful and sarcastic remark from a young lady taking the order. We asked about the special and she replied, “I don’t know what that is”. I asked well do you offer a special and repeated the same response I don’t know what they is.

My friend and I both veterans stoped at Wendy’s in Sinking Spring Pa. For the Veterans Day breakfast special that was advertised. When we went to place the order and we told them we were Veterans they said “ NO “ very loud.

They could have said that they weren’t participating in the Veterans Day combo, but were instead “VERY RUDE “ what a shame. We are informing our others Veteran friends of what happened, MAYBE we will try again next year, but never again at that one.

The general manager and employees have to be the rudest people I have to say. No says hello, thanks you, or just good bye. They act like you are not even there. Store # 18002708 2201 E Colonial Dr Orlando, Fl 32803

We waited 1/2 hr for 2 cars ahead. In taking our order my wife said #11 eight times and the response was #7? The man literally yelled at my wife for getting upset. Then employees in background laughing.... Will never return!!

The Wendy's is at 480 Bunker Lake Blvd, Anoka, MN 55303. This place gives Wendy's a terrible reputation.

First off I’m not one to complain especially when it comes to fast food but I’m very disappointed in Wendy’s. This was my first time trying breakfast with Wendy’s and was I very disappointed with my biscuit. I got the combo and I did enjoy the fries but not the biscuit.

I had the maple chicken and bacon. Will not be getting that again or recommending it to anyone either.

I didn't receive a receipt,and my chili was greasy and the baked potato was so dry I couldn't eat ,even after they forgot my sour cream. When told the manager about this she said there's nothing she can do and she don't know what to tell me .I asked her name and she said to call corporate ,the numbers on my receipt...then said oh wait you didn't get a receipt while laughing w the other employee's..

now I do not feel comfortable going into that restaurant. I would appreciate if someone could reach out to me and I will talk about this further with them this whole situation has been very upsetting to me. Thank you sincerely Valerie Hrobat .

Please contact me at 440-590-6875. My case numbers are 03695-103. 0 3695-103. 03682217 also 03657544 also 03670-383 thank you

I deliver with doordash in my spare time. Tonight I had the worst experience. I was accosted by an older gentleman working the drive-thru. As I pulled up to the speaker he placed me on hold. I decided since there was only one car ahead of me I would just drive to the window.

He didn't appreciate that at all. He was visibly irate because of it. I showed him my phone and told him I was there to pick up a couple orders from doordash. He gave me the first order and when I told him there was a second he began yelling, and cursing at me.

I demanded he stop getting hot with me and that I don't place the orders I only pick up the food. He then became physically aggressive, threatened to cancel the order and then slammed the window shut after I threatened to call the police if he was going to…

You used to use red chili beans in your chili I know because I made it for years when I worked there now they have kidney beans in them and my complaint is with that is small kids have trouble and choke on the halls of the kidney beans sometimes I do myself I was wondering what is the reason you’re using kidney beans now

Your latest commercial on TV uses language that is NOT appropriate for children. The actors use the word “bitch” at the end of the commercial. This is on TV during daytime hours. A different commercial is aired later in the evening, which the term is not used at all.

I don’t think your founder, Dave Thomas, who named the company after his daughter would approve of such language. Please reconsider changing the language in the first commercial. Rosemary Sacilowski, mother & grandmother. 71 Gary Lane Cheektowaga, NY 14227

My husband and i pulled up to the drive thru at approximately 10:15 am to order three baconator breakfast sandwiches, 6 French toast sticks, egg and cheese croissant along with this meal were breakfast fries im not sure of the exact name of those. A young man respond to our order speaking very fast claiming to have had our order and told us to pull around.

we get to the following window to pay and receive our food. As we collected the purchase we noticed the order wa completely wrong and most of the food was cold. We pull into the parking lot where i take the food back inside and let the young lady at the register know about the mistake, she tells her staff and they proceed to give me the remainder of the meal that i never recieved.

After waiting there for 26 minutes in store my food was…

slow, cold, bad, expensive. i wont go again