Wendy's

Stood waiting at the counter for 10 minutes without even a word from an employee when I finally dared to say something I was yelled at and told I would have to wait even though there were employees standing around there's a parent that customer service at Wendy's does not exist would love to give it no stars but that's not allowed

While visiting Branson Missouri, Me and my wife stopped by the Drive through at Wendy’s restaurant at 3504 W Highway 76, Branson, we ordered a Dave’s triple cheeseburger with everything and extra pickles, and a Dave’s single cheeseburger with everything and extra pickles also, when we got back to where we were staying and open up our order the burgers were not fixed right not a thing on the burger not even mayonnaise or mustard, and

no receipt in the bag,so we called back up there, and talked to a person who said her name was Tabatha, she told us that we could bring it back up there the same night, it was about 9:30 at night, so we told her that we were to far away, about 25 to 30 minutes, so she said Wendy’s have a same day policy, she said but we can send you a “Coupon “ that you will…

Hello my grandmother made an order at Wendy's the addresses is 1550 Mt hope Ave my grandmother order a cheeseburger I do t know the exact details about what she asked for on her burger but one of the workers gave her the wrong order they gave a chicken sandwich instead of what she had currently ordered my grandmother is really mad and furious for how they got her order wrong my grandmother tried calling them but

no one answered the phone I tried calling them as well but no one answered the phone either this is really bad and poor customer service.

I’m 81 years old and live on the ocean in indalantic fla . I have a Wendy’s near my condo on S miramar Everyday I go out and pick up trash by the boardwalk . Most of the trash 100 yards both ways is Wendy’s cups ,bags and rappers .

I ask for nothing i just consider it a privledge . Today I picked up several broken beer bottles and 5 cans and 4 water bottles and 2 pennies . A smart mouth Young Garrone American told mrs I was stealing .

He had people to pick up the lot . I told him it hadn’t been picked up for a week or more except what I did. He was OVIOUS somewhat under educated and very pre duos towards older white people .

Am I mad ,not at all . I knew Dave Thomas from years ago when he had a home on tropical trail. This employee would make Dave roll over in his grave . Times are…

I will like to report a Wendy’s in Birmingham Alabama 7th Ave South . The other day it was we don’t have a cashier so they can’t take orders Kane around the building and instead of them saying something people where just sitting at the intercoms.

They very rude from time to time . Your order may not be cooked fresh so today I get around to order the lady say we only doing door dash orders like really is this how you conduct a business?

The inside always closed this is really pathetic and something needs to be done about it. Like how do you turn down money at a business like that .

I've always been a fan of Wendy's but I will no longer buy there. That new commercial you have is disgusting talk about bullying and calling someone a b****. Great thing to teach our children!

I stopped at a Wendy's after some shopping errands, Nov 4th 2022 at 3pm. Not a car in the drive thru: I sat there so long that I was beginning to think that the Intercom was broken. It was not until after another car pulled up behind me and sat for a while did any response come thru the speaker.

At that time I did say "It was about time " to the male employee that spoke: and before an order could be placed a raspy voiced female started to shout over the outside loud speakers. I did manage to make out a few of the words and what followed was not the actions of a rational person.

I can sum up my visit to Wendy's in the following paragraph. The rudest and most unprofessional management at this restaurant, not to mention the slowest service. I will have to say that while the manager was…

They were very rude! They got my order wrong and got attitude with me cause they got my order wrong. Took a long time to get my Oder and my food was cold.

been to Wendy's King George Rd site 3 times in last 3 months. Twice I have been shortchanged irtems even after the attendant read off the items to me . This was in the drive thru. I will always use the inside pickup from now on so I can see what I am getting.

They got my order wrong and acted like it was my fault . Had to wait for a a while and then my fries was cold! They were VERY RUDE! Very rude

I bought 2 -4 four $4 and the number 7 and the burgers were totally burnt, all of them, too far to go back. we waited in the drive through for 20 minutes. We really enjoy your hamburgers, big disappoint.

The service is lousy. You don't get condiments. Food thrown in the bag any kind of way. If I'm going to pay damn near $12 for a combo shouldn't have to go back for them to correct the order

Stopped by Wendy’s on flowood dr Brandon ms. Used drive through … man giving me my order was complaining about how bad his day was. ” And turned and walked away. Needless to say there was no ketchup in the bag to go with the cold fries and very cold cheese burger. Very disappointed.

I plainly stated my order. She even repeated it to me!!!!!!!! I drove away. It's wrong wrong wrong¡¡!!!!!!! What choice do I have, back to work no time to fix it!!!

Waiting for our food in drive thru 33rd st cedar rapids iowa oct 30 th around 11pm , the employee not only is she on her phone but she had her hand all in our cup when she was handling the drinks . we did not drink those drinks especially with Covid and other diseases out.

this is not accep[table on sopo many levels i dont understand why drive thru and the courteousness has changed drastically people get talked to not professional when taken orders and such its unheard of had it not been for us being hungry and other restaurants was closed we would have drove off.

after asking for a refund.

This store's lobby does not open until 9:00AM. I went there yesterday around 11:30AM and the lobby was closed. I can walk to Wendy's from my job to get breakfast and lunch. May days the lobby is locked. There are three people on my floor who have walked there this week and could not order because the lobby was locked.

This is not a good business practice nor is it good customer service.

Customer Service and Food Quality Insatisfactory. Placed Order For Wendy's Singke with Chees Combo with Baked Potatoe. Was given a Fried Chicken Sandwich. Then when informed Maria Cashier she took back and gave Sandwich maker the order and the Order still was not correct as ordered.

Was Lettuce,, Tomato, Onion, mayonnaise. It was wrong again. Baked Potatoe Cheese was diluted with water, bacon was the crumbs of left over at bottom. Bottom Line is The Quality in the Store is a Reflection of the People who work there now.

Bottom of the Barrel 3rd World People who do not want to work hard to provide Quality of Service American's are used to. But they wanted to Come to America! They just do not want to be American's. Will not go there Again!

Maybe that is their ploy all along to shutdown…

I was cost out by the manager while I was picking up a DoorDash order for the second time at 5505 W. Broad Street Wendy’s it’s by far the rudest customer service restaurant I’ve ever been to are used to go up there and buy cokes every day for years they chased me away basically by being so rude every time I was there picking up food, refusing to give drink carriers and things like that by far the worst restaurant I’ve ever been to

Oct 29 at 8:00 PM MIGUEL A. SAN ANTONIO

#170 N. CERVIDAE DR.

APOPKA, FL 32703

CELL. NO. # (321) 439 1168

10/31/2022

WENDY’S REST. STR. # 5281

155 E. MAIN STREET

APOPKA, FL 32703

ISSUE: ON 10/29/2022, SATURDAY AT 08:30 PM. I VISITED YOUR WENDY’S OF APOPKA ON MAIN ST. THRU THE DRIVE THRU.

TO WHOM IT MAY CONCERN; I AM AN SENIOR CITIZEN, 30 yrs. WENDY’S REST. CUSTOMER’S and ALSO MET MR. DAVE AT THE OCALA REST., WHEN I WAS TRUCK DRIVER ON 1986-87. I AM ALSO A DISABLE, 67 yrs. OLD, HISPANIC CULTURE. THAT MOVE TO FLORIDA ON 1984-85 and HAS BEEN IN FLORIDA SINCE THEN. I WAS SURPRISE THE WAY YOUR MANAGER and STAFF BEHAVE AT THE DRIVE THRU. BY USING A FOUL LANGUAGE and CURSING ME OUT. DUE THE EMPLOYEE MAKE ME FEEL PANIC, AFTER REPEAT MYSELF 3 TIMES, WHAT I WANT. THAT I RAISE MY VOICE TO…

Location at 3465 Union Blvd, St. Louis, MO. On 1 November 2022 @ 6:00 pm CST, after waiting in drive thru for about 30 minutes (4 cars were ahead of me). Proceeded to place my order and the sales associate repeatedly used profanity when addressing me to answer the questions I had regarding my order.

I felt disrespected and was not comfortable with eating food from the establishment and proceeded to leave.

hello, I currently live in Akron, Ohio and I will never again go to the Wendy,s on Mogadore road in Akron Ohio. this place is most disguising place that I have ever ate in. When my husband and I went there a few weeks ago for lunch the restaurant was so nasty and dirty that I wanted to throw up.

The staff was dress horrible, no uniforms, pants past there butts and the store itself was out of a lot of items. Then my husband and I went there again on 10-31-2022 at about 1pm and thought we give it a try again.

Well that was a very upsetting experience again but even worse this time. The dinning room floor was dirty and very sticky, the tables were dirty and the grill area was disgusting that i didn't even want to eat my sandwich.

All by the way the meals that we order were absolutely…

m. on 10/31/2022, on FM 1382, Cedar Hill, TX and was there for 30 mins. There were 4 cars on the parking lot a Mitsibishi, a Honda Accord, Honda Civic, and an Infinitii G37. We got out of line and drove to the front of building after we knocked on door.

Someone ran to the register but never took orders or at least before we decided to leave and by the time we left there were 5 cars in the drive through. People were there just wasting gas as our cars were running. A total disservice.

Every time I say "no cheese" they still put cheese on my burger. It's annoying!!! Also at the drive thru the person taking the order doesn't listen, they cut you off instead of hearing what you have to say.

The location on Craig and MLK is the ABSOLUTE WORST!!!! They immediately run down a plethora of things they don't have like no chili, no lemonade, no potatoes, no bacon, no frosties and the list goes on, yet it's everything that people come to Wendy's for. The staff is literally a bunch of KIDS!!! The manager is a ripe 22 year old KID!!! There's ALOT of playing going on and ALOT of indirection. Nobody has a clue of what's going on. They are beyond SLOW and SUPER UNPROFESSIONAL. This store is an embarrassment to the Wendy's brand. I'll NEVER ever go there again.

It’s 8:22 11/31/2022. Wendy’s on 3943 N Harlem Ave Chicago, IL 60634 United States. Had to look up address Because rude employee would not give me the store number. It’s always a bad experience here. Employees look mad all the time and never ever get the orders right.

Tonight I was told they were not taking anymore orders and it was 8pm. It’s not the first time ! I’ve read a lot of bad reviews for this specific store it’s horrible!

Employees were talking bad about me in Spanish not knowing I speak Spanish. When I let them know they acted like they didn’t care and wouldn’t even give me corporate number to complain.

My and my wife were trying to order food and got the worst possible service. We could not even finish a sentence or complete our order and we’re trying to be as courteous as possible. The cashier gave us torn bills and was upset with us asking for a refund and asked if we were bitching about that too.

There were only 2 employees who tried to handle the situation with any kind of pride for their work. We love Wendy’s and we’re so disappointed with our experience.

Went to Wendy’s and ordered a Dave’s double and a cheeseburger and a large French fries. All three items were cold.

Normally I don’t write a review but I was not satisfied with my order

I sat in line 20 mins ordered a jr Burger & medium frosty. It came to $4.86, Went to the window the food was handed to me, the window shut! I had in meantime set my frosty in my cup holder (not realizing it was not a medium but a small), the guy finally acknowledges I'm still sitting there,opens the window says "you waiting for change" I said yes, he says "we don't have any, I only have quarters, your change is 14 cents" & closed the window, I didn't get a receipt,napkin OR thank you!

We waited made a mobile order and then showed up to pick it up. And the workers haven't even started the order yet. Employees did not wear gloves or hair nets while making food. And got our order wrong, also forgetting drinks.

Staff was rude and slow.

Wendys store 4671 off highway 280 in Birmingham is so rude the employees at the window teamed up with the car behind us and told us how stupid we were and pretended like we didn’t exist.

Tiara was a bitch about letting my service animal in the restaurant and refused to give me a brail menu . Then the women didn't think my taste buds work . Im blind not stupid I can still taste ketchup .

To whom this may concern I am a Wendy's lover of your hamburgers the best there ever was I don't know who changed the vendor for your hamburger meat but it's horrible I've checked out different Wendy's and your hamburger meat is disgusting if you could go back to your regular hamburgers a lot of people would be so much happier cuz these hamburgers are no good I will not eat another one until I find out that you went back or changed that meat that you have right now it's the worst sincerely Rosalie Smith

Wendy’s at seventh Street and maiden Lane in Joplin Missouri is the worst winters I have ever been. Every time I go there I spend 20 to 30 minutes in the drive-through and my order is always wrong. I went in today to complain to the manager and they were seven people standing around I know that they are not understaffed they have horrible horrible management that need to be dealt with.

unkept parking lot trash in the landscaping etc. Then theres the always slow service, even when there isn't any customers in drive thru you're made to wait as if there were 10 cars in line. the folks that service you all have a dirty just got outta bed look ,like they don't give a rats ass about anything, also the food and service tend to be very slow,,I can get in line at the taco bell behind the wendys, order ,pay, and

get what I ordered and great service before I can get to the window at wendys . Just all around moderately bad store . Seems like there's no management skills at work here .

The service is terrile, workers eating at the drive thru window, talking on their phones making a fast food order a 25 plun min wait. Where are the ADULT managers overlooking the worksers? This is absolutely unacceptable. There is not one reason that can excuse the running of the restaurant in this manner.

Please have someone step in and clean this behavior up.

I want to just start by saying the experience with the employee or staff has been thus most far bye the outhenderous experience I would have too say is the most out of line experience I have yet seen from the one people I thought where safe. I was given trash in your drive thru.

I have never been treated like this in my life I wouldn't wish this on anyone in the world. I thought I was helping and I got ambushed by your employer, they said they would fix it and they lied.

They put the trash in the grease then served me refried trash. I'm sorry but I was trying to help I could have lost my life got hurt because of the tention that it caused between me and my friend that was with me.

I am sorry but I have experience this regularly here in this area. I do not think this is no where near…

After placing my order, I drove up to the pick up window. I gave the cashier my Wendy's app barcode to scan to earn points and to also receive an offer of $3 off $15. The woman said that it went through.

However, when I left, I checked my bank account and I was not honored the discount. I checked my app and I wasn't given any points either. I asked for a receipt which was not in the bag. I was also missing honey mustard and a straw for my large drink.

It was a disappointing visit.

I was cursed out at drive thru by drive thru worker

We have a Wendy’s in New Port Richey, Florida who during the day and during regular business hours not once but twice we have tried to go to this location but to find the doors locked with no notice on the doors. When trying to go through the drive through and we were the only car, we were told we would hav3 to wait.

On another occasion we went tried to order a family size chili and paid for it only to be told they do not have enough chili to give us that quantity. We ordered a 4 for $4 and they forgot our drink and we had to go back.

Service at this location is awful and we plan to NEVER return to this location if the do not care enough to unlock their doors for customers to come in.

Why does the Wendy's on orange ave in orlando fl. only serve uber eats and doordash through the drive at11:30 pm whats the difference between ordering at the window or on line it seems to me they dont want to work they just want a paycheck for not working. So if thats the case then just close for the day so nobody wast there time going there just to be turned away

The Wendy's location at 6955 Theodore Dawes Rd in Theodore, AL 36582 has to be the worst fast food restaurant I have ever been to. The service was slow, and the quality of the food was deplorable!!!! The manager at the time was anything but nice a professional.

I can't believe this is the same Wendy's I worked for as a teenager.

The management, speed, and professionalism were not shown at all tonight. The manager had put a lady on front line tonight that had only been there for two days and seemed very confused about so much. It took her almost 5 minutes just to take my order.

There was a bag of food and two drinks on the counter already when I got there. I ordered a 4 for $4 with a strawberry lemonade and a small chocolate frosty. I waited 15 minutes just for my bag of food to come out.

Meanwhile, the other bag of food was still sitting there, and finally 15 minutes after I got there, they yelled for that person about their food, and then they got that order wrong anyway, they never called that customer up there to tell him they had no more baked potatoes, when he asked for it, they told him they were out. He…

It’s 7 o’clock and no frosty for the second day in a row wtf!!!Lazy workers !!!

10/28/2022 I got an advertisement from the Wendy's App on iOS and it advertised "free delivery" for orders, as long as you made a purchase. It even offered a free drink. I even used 300 points of my rewards to get a doublestack.

Since I am filling this out, I don't have to tell you just how much they screwed up.

No drink No doublestack DELIVERY CHARGES HIDDEN IN THE TAX COLUMN $2 tip FOR LOUSY SERVICE

I'M GOING TO THE WENDY'S THAT JIPPED ME AND I'M GETTING A FULL REFUND AND I WILL NEVER DARKEN THE DOOR OF THAT WENDY'S OR DOORDASH EVER AGAIN

We often get your chicken sandwiches. My husband likes spicy, I cannot tolerate spice. Because your wrappers are not labeled he has to smell/taste one everytime!!! Please fix this! Thanks, Debbie~

The Barnesville, ohio store is probably the worst one within the wendys. Food is always cold or not right .employees always on there phones.the 5 years custom service has been terrible.we used to eat there at least 3 times a week an in the past 5 years we are stupid enough to keep going at least once a month. After today 10/28/2022 we are done.

hello me and my grandkids love wendys we go there often..... we have been having to order our french fries without salt so they would be fresh latley even the unsalted fries are either way over cooked or so soggy. been very disappointed lately. we dont want to really go anymore the kids love the four for four meals and the frosties. they just built a wendys in mount vernon wa which we used to go to was good at first now unhappy with the fries ....thankyou

sincerely leanne hillard

Went to a Wendys in clarkesville ga on oct 27 around 1pm and order was wrong . Woman at window was extremely foul mouthed . Then mananger was the same way . Will never go back , nor my friends or family .

Absolutely the worst service in the drive through. Female worker who took order was unprofessional, rude and awful. I ordered a baked potato with 2 cheese sauces. After I arrived at my office. The cheese sauces were placed upside down and there was cheese everywhere.

She raised her voice at the window and was honestly, the most miserable employee I have seen in a long while. While, I know, nothing will be done this is definitely the last time I go to Wendy's. It is a bad area and I suppose you get what you get.

I surely hope others don't have to waste their time going to that Wendy's. This happened on Oct 27th at about 420p. Taking a pic of that disaster she served it not worth my time.

11727 State Road 70 E, Bradenton, FL 34202 location: This was the worst service at a Wendy’s in my lifetime. No In-store service About 7 people total in drive thru line…45 minutes to place order The only reason we are still in line because my grandson love your strawberry frosty I expect if this type of service continues, your srore will be out of business This is most likely not your fault I am guessing the problem is employee shortage the government has caused! Just found out that only 2 people were manning the store Loyal customer