Wendy's

no one used gloves, most employees were young teenagers and were messing around and laughing in the mic while i was trying to order, resulting in a messed up order and not only that but my food was cold and had barely anything on it, except for a long hair i pulled out

Ordered a salad they drive thru they gave me a spoon! We waited til lady came back to window and asked for fork. She said they didn’t have any. I searched our truck for a fork didn’t find one so took the salad into lobby and told them I couldn’t be expected to eat a salad in car w spoon and I would like something else or a refund.

They handed me back my $ and didn’t ask if I wanted anything else so I took my $ and went down road to arbys. You wud think if they didn’t have a fork they would tell you or go to the store down the road and buy some damn forks! Idiots

22 there was no one in the take line and I ordered food for me and my kids. We were told to pull ahead to get wait for our food, first we waited forever. Then I get all the way home & was charged for food I never received.

I called back complained about the service we received and was told first to come back to get coupons. I told the kid I do not want coupons so he stated to come back within the week to s/w the manager to get my money back.

I just went there today to get my money back to s/w the manager & he told me he could only give me coupons of free food. I want my money back & I will never go back to any Wendy's to eat nor do I want any coupons.

Then I almost slipped when leaving the stupid place. Clearly there was no wet floor sign up nor do they clearly clean the floor properly.

My husband and I went to the Wendy’s in CENTRE,Alabama and the cashier had no name tag ( older lady). She was putting sauce in a container when she handed it to a man she then started licking her fingers, then proceeded to walk back to the register and asked if she could help us!

I then asked her to wash her hands (she did) However I’d like to know where the sanitizer is and do they not wear gloves? She obviously doesn’t have a clue about sanitizing her work area or tables. She took a cloth off the counter and cleaned 5/6 tables with the same cloth with no rinsing!

What happened to having someone clean tables correctly? I’m in the medical field and we have to make sure we sanitize please make sure no one puts her fingers in their mouths and just wipes registers down also! Thank you,…

I VISITED WENDY'S AT THE CHICAGO MILWAUKEE AVE LOCATION AND WENT THE INSIDE AROUND 9:45-10:25 PM. "I DID NOT LOOK INTO MY BAG TO CHECK IF EVERYTHING WAS THERE, "ME AND MY WIFE JUST PULLED OFF WITHOUT CHECKING", I ORDERED 2DOUBLE BACON CHEESE BURGERS WITH TWO FRIES, 2CHICKEN NUGGET MEALS.

"MY FOOD WAS COLD, AND BOTH BURGERS WERE OVERCOOKED. "DRESSING SLOPPY AND ONIONS ADDED TO MY ORDER WHEN I STATED I'M ALLERGIC TO THEM BEFORE ORDERING. "I CALLED BACK THERE AND NO ANSWER, "THE PHONE JUST RUNG AND WOULDN'T LET ME LEAVE MESSAGE" I LOOKED FOR RECEIPT, "NONE GIVEN AT REGISTRATOR" BUT THEY WAS OK WITH RUSHING MY ORDER.

I JUST WANT MY FOOD REPLACED AT WENDY'S COST. B. AND FOOD REPORTING AGENTS OF THE AREA. MY NUMBER IS 312-538-8699.

I'm very upset . I purchased food at 15805 pacific ave s . spannaway washington. Well as I'm eating my food there was white long hair in my hamburger .. I went back to the Wendy's location and they were very rude and one of the lady that worked there called me a asswhole because I asked why none of their workers had hairnets I have a copy of my receipt but cantbseem to uoload it

You are going to kill somebodty someday!!! Think of the money you could save LISTENING TO US. Guess I am wrong again. my English is very good.

I WAS TRAVLING BACK HOME((SUNDAY 10/ 23/22 )WITH MY GIRLS, AFTER A 4HR ON THE ROAD WE TOOK EXIT 107 TO LEITCHFIELD KY. PULLED INTO THE SHELL GAS STATION AND WENDY'S (AROUND 1200-1230) TO GET A BITE AND USE THE RESTROOM.

THE WOMEN RESTROOM WAS DISGUSTING WITH SHIT AND URINE ALL OVER THE BACK OF THE COMMODE IT WAS DRY LIKE IT HAS BEEN THERE FOR DAY'S WEEKS. I WENT TO THE LADY AT THE GAS STATION SHE STATED THAT IS WENDY'S BATHROOM.

I WENT OVER TO WENDY'S THE RESTAURANT THE FLOOR WAS DISGUSTING ALSO, I WOULD NOT OR WILL NOT EAT IN FILTH. THERE WAS A YOUNG MAN ASK ME IF HE COULD HELP ME, I STATED THE BATHROOMS ARE NASTY, MY I HAVE SOME CLEANER TO CLEAN THE COMMODE WHERE MY MOTHER COULD USE IT.

HE WENT OVER AND TOLD HE MANAGER (SHE WAS WEARING A LIGHT BLUE BUTTON UP SHIRT, SHE STATED I DON'T…

Tried to get a frostie at 9:25pm and was told no ice cream you close at 10pm.

Went to my local drive thru, to get a 6 piece nugget and a drink, received 6 nuggets, french fries, my drink and no dipping sauce as I had asked for. I had to go around a second time, had to tell the one girl what had happened, and of course wait in line for the traffic ahead !

When I get to the window, there was a heavy set blonde haired girl, with the microphone, on the right side of the window, and a thin Malotoe girl with face piercings on the right side. I learned into the window, and asked the Malotoe girl if she could grab up the fries, and toss them into the trash for me ?

The blonde girl grabs the fries, says they cannot be returned,,,,which I can understand, but I asked the unprofessional girl,, what I was supposed to do with them, since that location has removed ALL trash cans…

Jr. Cheeseburgers, 4 pc. spicy chic. nuggets, value natural cut fries- ALL supposed to 99 cents each ( as written in internet sites ) BUT charged $2.39,$2.49 and $199, for each of these ,"value/Jr.". Total was then, " $23.65

Food was good- Horsseheads, New York, 6'18 PM, Drive up, Shopped Sunday Oct. 23

Took 15 minutes to get waited on girl was very unprofessional at register waited another 15 minutes and they were joking and laughing around then informed us there was no more chili left told them we wanted a refund at that point thought that was funny to manager come out and was very unprofessional didn’t even tell us she was sorry or anything and then didn’t even give us the correct change not sure who these people are working here but very disappointing as Wendy’s was one of our favorite places to eat will not be going back to this establishment at all very unprofessional and rude

Went to Wendy's in Hickory,NC located on hwy 127. You can see 4 employee in side but the dinning room is closed. So pull to the driver thur and I'm greated with hold on I'm busy. 40 seconds I get mad and pull off.

When I do I see 1 car setting at the window with all 4 employee at the window shooting the shit with who ever was in the car. I will not come back.

I waited 30 minutes in a drive thru. Didn’t get all my food and fries I got were stone cold. Was so angry I left without all my four I PAID for. Girl taking orders kept saying computer was crashing.

Had to ask for my water that went with kids meal. Horrible lunch and worst drive thru experience- be a long time before I go back. Underwhelmed!

Employee are not respectful customers. All Spanish at night time, and don’t understand what we ordered Also, services showed really bad attitude with customers, they need to be changed.

My third visit to this store in a month.

First visit, person came out to drive thru as I pulled up to speaker said they had to close he had to take employee to hospital, she had cut her finger.

Second visit, waited at the drive thru window for twenty minutes, finally got food and it was cold. Tonight, got to speaker, young man ask me to hold on. I sat there 10 minutes, he came on After I ask if anyone was there.

He said I would have to use a credit card they couldn't take cash. Come on people, this place is a joke. If it can't open for inside sit down eating, close the joint down. Kids cannot run a business.

We went to the location at West sugar Creek rd in Charlotte nc to get dinner for our family of 4. Our order was not taken for 15 minutes for starters. Then we ordered 4 cheeseburgers,2 fries and a large chili.

but it was not our order. The food was cold and had chicken sandwiches salad and 3 baked potatoes. They did not include a receipt and when we asked the to fix the problem, they said " sorry but you need a receipt".

Needless to say, we were quite frustrated. We only wanted the order we paid for to be corrected.

I went to Wendy's October 20th. 97. 20 Long story short I called the manager. The manager said I needed my receipt. I eventually obliged and got my receipt from the trash. 00 in cash which I did not. The manager gave me $20 out his wallet.

I told the manager I'm not happy and this isn't enough. I will never be back or eat at Wendy's ever again.

Went to door at 11:00 am. Door was locked. Kids, I assume we're employees children were inside eating Wendy's. Went across street to Subway. They opened on time!

Every time I come to Wendy’s to order food I always have to sit at the speaker for 10 minutes before someone comes to the speaker to take the order then I have to wait another 10- 15. minutes before the food is ready and then you get to the window and the guy picks up your food takes the order that he continues taking an order with your food in his hand I asked him what is he doing with my food praying over it and

he said no I was taking an order. The last time I came to this Wendy’s I had to wait 20 minutes before I ordered food I pulled out a line. I left. time before that I waited 10 minutes to get my food and it was wrong I will not be returning to this Wendy’s!

I have not been able to find a strawberry frosty at Wendy’s anywhere I drive a truck for a living I have not found a location that has strawberry frosty I have tried for months is strawberry Frosty not available anymore? All they tell me in the stores is when I asked that they’re out of it I would appreciate if you would please reply to me with an answer to this question to my email address eltrout79@gmail.coming

I was just recently an employee at the Flemingsburg Ky. This morning I was fired by an assistant manger for calling in and making a complaint on how they don’t give breaks. ” To me that’s very unprofessional. But I got fired because I was talking to my family by text message explaining to them what was taking place.

And got told if your going to bring drama into my work place, you can just clock out and leave. That is what I done. I want something done about this because I should have never been talked to by the assistant manger how I was and by another employee there as well.

There is only one lady working at the store at 42nd and Rainbow in Kansas City Kansas you can't come inside the inside is closed and you can't give an order on the drive-thru because there's nobody to make any food for you that's all

I was embarrassed today in your McMinnville TN store. 00. 41. 75%. They augured stating that is what the register says. I said that you are trying to overcharge me. I asked for the manager. 41. She said that they start with the regular price then discount it to make the deal work. 98.

The employee asked if I wanted the order. 98. Once again argument that they've always done it this way. I was frustrated and this point and said you are screwing your customers. All of this was an embarrassment. Math doesn't lie and neither do I.

I am 73 and don't think that math has changed. I don't see how this can made right to my satisfaction. I guess that you've lost what a very good customer.

At 6:21 pm Sunday 10/16 even though sign says dining room open AlLL doors were locked doing drive thru only

The local Wendy's restaurant in Sterling, Colorado is horrible. Problems that constantly occur are: constantly out of food items; unable to process credit cards; untrained employee's. This has been going on for months. I realize that supply chains sometimes are a problem but if the person responsible for placing orders can get ahead of what they may need in the near future it would help.

There's really no excuse for it. The credit card problem is mind blowing. This occurs quit often. The employee's just don't know how to process credit cards? The one person that does know how is just not there? Until I hear that this place has cleaned up it act, I will be taking my business elsewhere.

I went to Wendy's address is 9678 grandriver , livernois, and I'm complaint manage name is shemika white service is bad talk people nasty way and I feel don't need work here let all . And she don't wash hands don't wear gloves or face mask let all and drop food on flood pick back service it people

I work near the Wendy’s in Hanover PA 17331 on Eisenhower dr. I often do not get a chance to eat at work and once in a blue moon I stop at this Wendy’s. The last 6 times I’ve gone after 10:30 they do not except cards.

I never carry cash on me and to be honest I’m probably not going to go here again. If it’s only cash at night. A lot of my co-workers have stopped going because of this as well. Just letting you know your loosing business.

If I could give a zero I would. Waited over thirty minutes in the drive thru.

First cashier was sitting and eating and said damn that's all yours? Rude and he has the wrong order.

Second window noticed many employees eating drinking and wearing ear pods while ringing up customers in the register. Got my food, no toy in my daughter's happy meal and didn't notice it didn't have her toy until we got home.

I can't imagine it's very sanitary for everyone to eat and drink while in full view of customers and helping them. So disappointed again. Just gets worse each time. University City Wendy's is not running well.

Charged more than the drive thru menu was. Not very nice customer service. Manager rude. 00 change in quarters. Was told it was t up to them to change the board. Really!!!!

at the melrose park, ill location, I asked for 2 double stacks with lettuce only, what did I get? cheese on it!. lettuce only means only lettuce, plain english, their excuse: we're trained to put cheese on it anyways, & last time I checked double stacks don't come with cheese like let's say a dave's triple.

These people need to READ the order on the screen, plain & simple. This franchise is going to hell because of idiotics workers that can't read.

I want the manager (Karen) at the Wendy's on Elm Rd. in Warren, Ohio to be HARSHLY REPRIMANDED for EXTREMELY POOR CUSTOMER SERVICE! The lighted sign above the register showed a Jr. 79. 49 and that they couldn't change their sign until tomorrow. 79. 49!!! WHAT A CROCK!!!

I've been a Walgreens Mgr. for 25 years and I know damned good and well a Mgr. can take their key and override a price that isn't correct!!!

Furthermore, she had only 1 register open with at least 12 people in line waiting to place their order. Instead of IMMEDIATELY jumping on another register to cut the line down, she just stood there in a super while she was training a new hire, who was EXTREMELY SLOW and didn't comprehend anything she was doing!!!

Some people started walking out!!! And to top all of this off, the…

I have been a customer of Wendy's for many on years. It is totally disgusting that a huge company such as Wendy's fires a 20 year working for have a medical disability for no reason. I will never ever go to Wendy's again!!!!!!

I also am having everyone boy cot and not go to Wendy's this is totally discrimination on the highest level Wendy's should be ashamed of themselves!!!!

Today at 1:09pm in Columbus, NC I ordered a “single hamburger with only mustard, onions and dill pickles.” The woman (only white woman I saw, a little older) (by the way, I’m white), asked me to repeat, which I did. Got to the table and cheese was on the burger. Back to the counter, she said, “it’s your fault because you didn’t say no cheese.” (I didn’t say no lettuce or tomato either). Another correct burger was made. She quickly shoved the wrong burger across the counter at me and said, “you throw the burger away. We can’t take food back here.” No please, no thank you, no sorry about that no will you please throw this away, this woman was downright mean.

She’s representing your company.

Wendy's on 280 in Birmingham, AL

I've made my last attempt at getting food from this Wendy's.

Last two times - Week of October 12 - 14th - Store looks open, but no one takes the order. When you drive around to the window, someone yells' we're not open - this morning it was 7:00 am.

Last week - No bisquits cooked!

Two weeks ago, I tried to order a salad around lunch time - (No Salads)

I give up!!!!!!

The Wendy’s Store #471 manager called my phone yelling at me and harassing me because I reached out to corporate. He insisted that the refund process takes 15 days, which that’s not what he stated before. He also decided to tell me that they’re a franchise, and every time I reach out to Wendy’s, they call him, so he “has” to call me.

I wasn’t rude, I wasn’t disrespectful. I even reminded him that I am not your enemy, I am your customer. I don’t know what side of the bed he woke up on but this wasn’t helping his customer service. This incident got so out of control over a $17 refund that he threatened to delete the transaction to make sure I don’t get a refund.

Then he proceeded to hang up on me.

We have the trashy nasty place in Louisa Ky … garbage all over their FRONT ! For months … they refuse to clean up !! Disgusting ! Nasty place … all others take care of their places …. Pretty sure it’s a heath violation… disgusting

, maybe a few minutes later. I ordered a taco salad. After paying and receiving my order I parked on the street to eat a late dinner There were no utensils, chips nor napkins. I pulled through the drive through again.

I was given an apology, the chips, napkins and a knife. After again parking on the street and realizing there was not a fork or spoon I gave up and drove home. I do not like to eat with my fingers.

Apparently your employee was "out to lunch". Please remind them to pay attention to what they are doing, or in this case, not doing. Thank you, Stephanie Taube

O n 10/07/2022, I went Wendy's drive through ordered a small chili paid in cash got a receipt while I was chewing on let side a sharp like knife hitting my gum right sore gum painful I took out with chili food a big nail kept it as an evidence started calling restaurent every day lied to me that a regional manager, by the first name "Johny" will be there next day called never there very rude very bad spoken English kept hung up take long time ringing to answer I have no alternative to sue at Small Claims Court in the newer future.

Ordered 2 bacon double stacks with a half sweet and half unsweetened tea I received 2 sandwiches with no bacon and a fruit tea. I went inside the girl called a manager who took my receipt and the sandwiches and said she would make new sandwiches after a wait I received a cold sandwich and she kept the receipt

I visited Wendy's at 6870 HWY 90, Longs, SC on 10/11/22. I ordered a milkshake and a 5 for 5 bag. I sat in the drive thru line for 14 minutes. She did not tell me they did not have milkshakes and gave me a small Frosty.

I had ordered 2 large Frostys as extras. There was more ice cream on the outside of the cup than there was inside. When I asked her to wipe it off, she and another girl acted mad and cleaned it off.

When I pulled out there was only three items in the bag, fries, double cheeseburger and nuggets. The only other time I have stopped at this Wendys was a week ago to get two frostys. I sat in the drive thru for 15 minutes and decided to leave.

This would be a great location for a Fast Food Restaurant.

My sandwich had American cheese. I ask for no cheese. They forgot to give my coffee. I did not get a receipt. I ask for four cream. I got two sugar and 2 cream. My coffee cup was 3 quarter full.

I got a burn fry with my french toast. One french toast was half size. This is at Crestwood, Illinois 135 and Cicero.

Was in the drive thru at the Wendy’s in Bedford,IN on Oct 10,2022 at approx 5:05 pm. While I was waiting at the window for my food, just inside the drive thru window two employees were raising their voices and cussing at each other, loudly enough that I could hear the entire conversation.

I asked to speak to the manager. When he came to the window. I calmly told him what I had witnessed and that it was very unprofessional to being doing in front of customers. He quickly became very belligerent and talked over me and said “ yah they were fighting, why don’t you worry about your food and I’ll worry about my workers “ then he shut the window in my face and walked away.

This was EXTREMELY unprofessional on his part ( I didn’t get a name, he had a beard and glasses and was a bigger gentleman.…

Everytime you visit this location they make you wait 8 minutes or better before ordering and they don't multi task customer service is a -0 it's embarrassing and whole restaurant needs employees replaced management and all

I was in Wendy's Sunday October the 9th I ordered $14 worth of food my food was cold as for manager manager came to the window hooping and hollering and cussing. I don't pay no $14 to get cuts that like that I'm a paying customer I do not appreciate get treated like that but she had a bad day then she need to cap that to herself she is so

glad I did not call the police I should have. I live here in Richmond Indiana the store number is 3048 the number is 765-965-5544 the address is 1716 East main Street

Went to wendys on Washington rd in martinez ga 30907. Guy at window was a rude smart ass from the moment I pulled up. When I got to window to pay he kept asking if I ordered items I didn't order even though there was only one other person in line.

Finally I convince him what I ordered and he starts mumbling where I couldn't make out what he was saying so I kept saying excuse me and he would just say something unintelligible again. His name was Malachi and he is a little smart ass who likes playing with customers.

This little punk is gonna cost this location alot of business and I'm just trying to give yall a heads up because I am a local business man also and I will slam this location to all I deal with. I suggest you take care of this little smartass before he cost you more customers.…

So Myself & Husband Would Like Too Know Why Do You Have To Put So Much Codements On The Burger ?

Also I Usely Go Into Wendy's Ever Time To Get A Better Order ? Sadly It Dose Not Happen Every Time ? & Some Of Your Workers Are Not So Nice ? I Supose Its Time To Start Eatting Else Where Thanks Anyhow.

I ordered through the drive-thru a jr cheeseburger deluxe and 2 bacon cheeseburgers and 2 fries and was deeply disappointed . The buns were not soft actually hard and the whole meal was slightly warm including the fries

Went through the drive up in fort Myers shores Florida at 5:06 pm with my 2 grandkids.. took 20 minutes just to get to the order speaker.. the girl who was taking orders was very rude and disrespectful!! We would say our order then she’d be like what?? What??

I spoke loudly and clearly and she was still like I don’t understand you!!! I finally she got the order after 10 minutes if her rudeness!! We pull up to pay at the first window and that girl was super sweet and was like I’m so glad you talked loudly to her because she’s a rude person!!

Pull up to where rude girl is!! She doesn’t even look at us but has her back towards us speaking to someone else in Spanish and I’m like excuse me but I can understand everything your saying in Spanish!! She glared at me and threw bags of food at…

Would like to know why the Wendy’s in broomall, Pennsylvania does not have the dining room open? The drive thru is the slowest I’ve ever witnessed. Waited more than 40 minutes to order food when I was the 7th car in line.

This location is poorly ran and needs a total makeover