Wyndham Hotels

My keys were left behind totally my fault, I offered to pay for shipping but was told I have to go to the post office and fax or email a shipping label, my question is why can't they print the same label and charge my card on file or call me for that info, I'm willing to pay the cost, I called customer service and was told it's not a Windham issue which I find hard to believe, I have been with you for fifteen years and

this in my opinion is bad buisnes. Thanks for your time.

On Feb. 5th I made a reservation for the Super 8 in Kingman Az. The reservation was suppose to be for March 5 checking out the 6th. The next I noticed the email confirming and it was for Feb. 5 checking out that day the 6th.

So it showed me as a no show. Which I was charged for. I called the hotel. They couldnt help. Gave me another number. They gave me another number. They gave me to someone else and the last person told me I had to call the manager at the hotel.

Which I did but the manager does not work on weekends. So I called today and the manager was rude and said no its a no show. This was an honest mistake. I rebooked for March 5th, but canceled after I talked to the manager.

All I want is a refund. The resv. 51. As i said this was an honest mistake and it would be nice if…

Spent the night in Romulas, Detroit at Wyndam Garden. TV remote did not work(no battery cover). Opened heater fap to raise heat, IT HAD DEAD BUGS IN IT!!! Rude service at front desk!! Refund please!!! Bonnie Chamberlain

I stayed at the Ramada by Wyndham Kissimmee gateway 7470 w Irlo Bronson memorial hwy Kissimmee Florida. It was the worse hotel I have ever stayed in and them and the third party is refusing to refund me fir the nights I had booked.

I checked out early and they are still trying to charge me for 3 nights. I'm very frustrated and I will post a email to Google about job terrine and they treat their customer and bith parties are being shady and trying to take people money.

I will not recommend anyone to stay there or with Ramada if I do not get reimbursed. Terrible and I'm just angry about this. The room was filthy and nasty The toilet woukd nit flush right and the fridge was making a loud noise and i could nit sleep

Accused of smoking in the room. We do not smoke. Very rude. Told they had a pool on the phone but when we arrived. The pool was empty.

Desk personnel was rude. We were refused housekeeping and told if we want the room cleaned we would have to do it ourselves. Super 8 on central ave in Louisville Ky

Days Inn by Wyndham in Grants NM. We made online reservations for a trip passing through night of 23 Jan 2022. Very slow front desk. Couldn't get a receipt - paper or electronic - computer was down. Room floors, especially bath, were noticeably dirty.

Unfilled holes in the walls and floor. We didn't expect much, but did expect clean sheets. The bed was made, but sheets had body hair and clothing lint.

Not really a complaint, try to figure out how I can get a free room at the americann by wyndham in stuart iowa. I was hired to paint all the rooms + hallways and some other things and for the first 20+ days I've been paying to stay there roughly $50 a night and

I'm only getting $140 per room I average 1-2 rooms per day and it's just me painting and sometimes a buddy helps me but he charges $50 per room to paint so in the end I'm really not making any money because after they pay me for so many rooms I have to turn around and give them back almost half the check please help!

We have been trying to get out of a fraudulent contract for 2 1/2 years. At this point, we would like to buy our way out to get the bad rating on our credit report removed and improve our credit.

Can you help us negotiate a settlement? If you plan to ask for a fee, please don’t bother.

1. Drove into parking lot which is not plowed and handicapped spaced also not shoveled or plowed. " Trying to check in he stated we had two reservations, but I only had one confirmation. He cancelled the other. CN 80242ED126326 was our number that we had.

After we were given the card key for a Mobility Accessible Room which was as far down the hall as one could get. Not handicapped friendly so far away. Keys did not work. The young man at the desk kept saying he was not the manager and could not do anything as the card key machine was broken.

I asked to speak to the manager and he said there was no one on duty. He offered us another room, but we declined and stated we were canceling our reservation and we expected a complete refund as the service was horrible and the there was no…

Rooms had dirty bedding hair dryer broken we planned this getaway and wanted to swim the location is awesome to SeaWorld the highlight of our trip we booked room for 2 nights the front desk day shift in the am this morning were very rude was not very polite the swmming pool has green algae and water is green there is a pole stocking out of it as if it is being cleaned it was there yesterday and is in same spot today so pool is not going to b.

Open for our trip there were used condoms on the walkway by the stairs to access the second level not a good sight for a 9 yr old girl this is not acceptable and very not like the laqiinta brand

I submitted the following complaint on November 19, 2021, but have yet to receive any type of response. I would appreciate kind of acknowledgement that my experience is being addressed:

On October 11, 2021, my husband and my stay at the Microtel Inn & Suites, 1910 Avalon Road Northwest, Albuquerque, NM was extremely disappointing. The room was old and musty. The bathroom sink had no vanity, only a tiny metal shelf mounted above the small sink that tilted downward so that anything placed on it rolled into the sink. There was black mold in the toilet bowl under the rim. The walk-in showerhead mount was gone, & the showerhead was held by a strap about 5 feet off the floor, making it impossible for anyone to use it effectively. I used 15,000 bonus points for a free night that had taken me a…

My complaint is centering around not one, but all of the Wyndham properties that are located in and around the Chattanooga Tennessee area. I have taken the time over the past few years to give every Wyndham property in Chattanooga a try.

Every time, and I mean every time that I stay in a Wyndham property in Chattanooga Tennessee, it is the absolute worst experience that one person could ever have in a hotel/motel setting. The properties in Chattanooga Tennessee under the Wyndham name, are the trashiest, have the worst customer service, attract the absolute nastiest clientele known to man.

I don't know anything about the Wyndham name outside of this country, and really even in other areas of this country.

However from my research I can see that this is a huge business. The business is…

Booked online for a suite to enjoy a couple of nights with the indoor pool. Upon check in was told pool is being worked on and not open. Told the front desk lady that this is the reason we booked our stay and online said nothing about the pool being closed.

She told me they are the only hotel around with an indoor pool. After getting to our room my wife suggested I look it up and sure enough 2 hotels within minutes have indoor pools. Called the customer service number for Wyndham and they would not help me saying I had to deal with the front desk and deal with the lady that already lied to me.

Went down and asked to be refunded so I could book a hotel with an operating pool. They refused to let me out saying since I went to the room they would charge me but will cancel the following night.…

Your hotel Magnolia tex tv directory did not list a conservative channel..why All the liberal channels were there

Stayed Saturday nite and very disappointed in quality of room - so much so, I took pictures of the many items that are almost embarrassing to show anyone! Ceiling falling in inside bathroom Towel shelf hung up crooked AC unit hanging loose from wall Light burnt out in bathroom Shower faucet pointed off to side White liquid splashed all over dresser drawers Carpet had not been vacuumed Toilet paper holder moved and

not painted and didn’t remove old one! Bathroom door damaged on both sides Hole in wall by shower rod mount

If you are concerned at all about the NAME and reputation of Wyndham Hotels, someone should absolutely take this hotel off your list! This was the dirtiest hotel I have ever stayed in and will never stay at any Baymont Inns again. I usually stay at La Quinta, but there was no vacancy on the night I needed. I thought Wyndham stood behind "their name", so I booked this one. If La Quinta has no vacancies on the night I need, I will go elsewhere for my hotel needs, not Wyndham.

Let me ask you.... would your top executives like to spend a night in this filthy room?

I have more discusting pictures if you can stomach them.

We made an online reservation using Capitol One VISA rewards points for the Days Inn by Wyndham at 330 Columbus Road, Athens, OH . This reservation was for Nov. 05 in cash. We arrived at the motel about 6:00 pm. It was dark outside.

The motel was located on a poorly lit road about 1 1/2 mile off the highway. There were no other open businesses in the area. The Days Inn sign was not lighted up. Lighting was poor in the parking lot.

The whole place looked deserted. There was only one vehicle in the parking lot. It did not feel safe at all. We went to the check in window to be told the advertised free breakfast was cancelled. We took the plastic card keys, butI did not want to stay there.

It did not feel safe and the advertised service of breakfast was not offered. I did not cancel…

I am a diamond elite with Wyndham, but that means absolutely NOTHING!! Ads for free nights ate FALSE!! In fine print, u have to re-register for every promotion. This is false advertising/fraud. I called customer service and the repeatedly hung up on me!! STAY away!!

False advertising for breakfast and other claims!! I am going to find someone who will file criminal charges against them#!!

To whom it may concern, This email is to inform you of the horrific experience we had at your establishment the week we came to Macon Georgia for my mother's funeral. We called for reservations for 11-21 and 11-22. We requested one room with a king size bed on the bottom floor near an exit.

We got the bottom floor near an exit with two double beds. This was the most undesirable appearance of a room. We had two double beds, water stains on the wall, room look like a 2 year old painted it, cracks in the sink bathroom and no caulking around the fan in the bathroom or even a switch to turn it on or off.

The clock wasn't even reset from daylight savings time. We had two towels for two people for two nights. The floors were filthy and we had to wash our feet off before we went to bed. In…

I've been going to the same hotel for a year if not more and I had a situation numerous times where I've had to have an early check-in around 5 in the morning and I get it I always get it I've been very satisfied with that and I am a diamond member on top of that and this hotel at the Wingate in round Rock has been excellent up until today Robert the guy that was working at the desk wanted to charge me $40 for the early check-in fee which I've never been charged ever since I've been coming here and

since I've been a diamond reward member he even told me that I see that you're done reward member but I still have to charge you so I'm like appalled with that I need help I'm not happy at all with what just happened today is November 26th 2021 round Rock on I-35 Wingate suites

system after much upselling. I asked many questions didn't want to lose points. The rep guaranteed me I wouldn't and told me to call at end of November to put point back if weren't used. I called today 11-22-21. Was told that I would not get back my points because I didn't call 15 days before 1st reservation.

I was not told that. I called like the rep told me. Told me I should I read my contract all the information was there. I told her I trusted my rep. Said sorry. Can't get my points back.

Also said reps don't know all fine points. Should have read my contract. I had read about these kind of complaints and wasn't sure they true. Now I know they are. Very dissatisfied. Want my points back as promised. Bettye Luster

Upon entering the room it smelt like mildew. The toilet paper holder was broken. Phone didn't work. There were cockroaches in the bathroom and one crawled out from a drawer as I was putting my clothes away. Had to wait for towels as there were none clean. Key card unactivated 2 times.

Horrible place. It is in walking distance of the Daytona Speedway that is why I booked there. I think it was a huuuuuge mistake.

On October 11, 2021, my husband and my stay at the Microtel Inn & Suites, 1910 Avalon Road Northwest, Albuquerque, NM was extremely disappointing. The room was old and musty. The bathroom sink had no vanity, only a tiny metal shelf mounted above the small sink that tilted downward so that anything placed on it rolled into the sink.

There was black mold in the toilet bowl under the rim. The walk-in showerhead mount was gone, & the showerhead was held by a strap about 5 feet off the floor, making it quite difficult for anyone to use it effectively.

I used 15,000 bonus points for a free night that had taken me a couple of years and many dollars to accrue, and I resented the fact that I had used those precious points for a stay in such a miserable hotel. We were traveling for a month in the…

RE: Super8 on Gemini in Ft Worth, TX This facility isn't representing your organization well. Cleanliness was the most critical issue, followed by maintenance. I stopped counting the soiled spots on carpet in room at 45. Mold/mildew in bathroom. must have restrictor on water - never had hot water to be comfortable in shower.

Laundry room cluttered with broken down window AC unit, lint and abandoned items on floor behind dryer. Full breakfast items: bread, 3 muffins 1 day out of 8 and none every other day, coffee, sometimes juice and condiments. Oh yes, 7 apples on 1st day, only 1 fresh; on last day 3 of same apples which had begun to spoil.

This was our 1st experience in a Super 8 and I feel certain this won't happen again! Disassociating yourselves from this facility would be…

We stayed at the Laquinta hotel in Clifton NJ on Oct 29th and Oct 30th 2021. We have stayed at this location in the past and had a good experience so we chose to come back. We checked in later in the eve and we're exhausted from our trip and events from earlier in the day.

Some time around 1 or 2 in the morning we were awakened by someone banging on a door near our room. They were yelling and screaming. We tried to call the front desk but noone answered. I layed awake the rest of the night scared.

Sat night we just wanted to sleep after another long day and a funeral. Someone had a dog in a room further down the hall that just barked and barked. Another restless night again no answer at the front desk.

When we checked out on Sun we were never asked how our stay was. When I started to…

, Council Bluffs, Iowa. When we arrived, the hotel seemed disheveled but our room was worse. It had a strong odor of mold/mildew, the carpet was old and frayed, towels dingy and rough, walls scuffed and needed paint. The biggest issue, however, was the strong odor of mold/ mildew.

We stayed approximately one hour before asking manager for another room. He reluctantly gave us another room but it was as bad as the first. At that point, we turned in our key cards and left to find alternative accommodations.

The manager did not refund money for the days we didn’t stay. This was booked through Orbitz, who I have left a complaint with, also.

Door to room very hard to shut. No towels after first night, called desk and said to come get them myself or try in the morning; we needed towels because there was only 2 and there was 2 guests. Then the pool had not only debris in it, but slime on the step.

My daughter stepped onto the first step and got right out. The final thing was the blow dryer didn’t work nor was there an extra anywhere the desk could offer. I had even called before booking to make sure there was a hair dryer.

We live in Ohio and our daughter will be going to school here in the fall and we usually stay at a Wyndham. Very sorry about this one.

False advertising! No airport shuttle,filthy rooms,not secure! Hallways smelled musty...HORRIBLE EXPERIENCE!Wyndham Baymont,Reno

no maid service on the second night stay. Poor attitude from hotel manager when we complained about the lack of service. We had to go back and ask for clean towels and a couple of coffee packs. I asked why they didn't notify us of the problem by phone and the manager said it would be too hard for them to call the 20 or so guests of the situation.

Also when we did check in I asked for the senior discount rate only to discover none was given. I will think twice before booking another room at the Days Inn. Confirmation number 82636ED067349

The motel canceled our paid reservation with no notice and no reason given. They didn't tell us until we tried to check in. They said the owner canceled us. com to get refunded. They did not have any notice that our reservation had gotten canceled. Laws were broken.

I was not privy to the fact that you have to be 21+ to rent a hotel room and thus paid for the room in advance on 17 Oct 2021. 96, and when I got to the hotel, not only did the woman working at the front tell me I had not paid (I did and had proof), she tried to get me to pay more and

then did not refund me when my partner and I were informed we could not stay. It has been over a week since then and I have not been issued a refund by the company and I would like one, considering that I did not get to stay in the hotel at all.

I have many more pictures of room 229 that I stayed in.

When my flight was canceled the night of Oct. com. I stayed at Baymont by Wyndham Charlotte NC Airport North on Futrell Drive Room 223. I was glad to get transportation to the hotel however I was shocked by the condition of the hotel.

Not welcoming at all due to its being 'very run down'. At check in I was charged a $40 amenities fee which is supposed to be credited back to me. What amenities? The place was quite frankly a dump. I have never had to pay an additional check-in fee before.

When I arrived to the room the 4 lamp shades were stained, torn and crooked. The curtains were dirty, broken and would not shut all the way. A bright security light shone into the room all night. The shower curtain was torn and the fan was falling out of the ceiling in the bathroom.

The plaster and paint…

Have stayed at Baymont and Super 8. Both times my banking information was used and rooms booked? Management steals. How do I know? They say it's ok. It's taken care of. Lies. No cancelation of booking. Confirmation email and numbers.

I am very disappointed with the room at this hotel. Upon arrival, I immediately notified the manager that there's no smoke detector in the room ( Room 246). The manager notified serveral people and told me a smoke doctor would be promptly installed.

Of course, this is a major fire code violation. I heard him talking with several maintenance people around 5 pm. I even asked that the room be tagged and to provide me with another room..

However,, the manager said no other room was available. Upon our return to the room at 11:45 pm, we saw that no action was taken nor did we get an answer at the front desk. I am requesting that this fire code issue be resolved immediately.

And I expect to hear from a Wyndham corporate representative. At this point I am prepared to report this violation to the…

2900 East Van Buren Street, Phoenix, Arizona 85008 Days Inn by Wyndham Airport - Phoenix

I stayed there and was yelled at by the front desk person Marissa. If you wanted to get treated like a kid then stay here. They have zero customer service skills.

Stayed at days inn woodstock the room was disgusting. Found someones wallet under bedside table, beer can behind the chair, hair all over the carpet so it wasn't even cleaned prior, red stains on carpet and questionable yellow stains on mattress.

The complaint was sent in to customer service several weeks ago. The reference number is 4672508. The customer service person asked us to send in the pictures that we had taken including the pictures that showed roaches crawling over the phone and nightstand.

We did this and I spoke with another customer service representative that I called to acknowledge that I had indeed sent the pictures as requested. All he did was said that he was unable to find the e mail. I am once again sending the pictures as we have not received any satisfaction nor responses to our complaint.

In fact it seems that the customer service department seems to be ignoring our complaint hoping that it will go away. It will not! When we first registered the complaint Joyce, my wife, talked with a customer service…

I had a reservation at La Quinta in Las Cruces NM on 10/15/21 for one night. Confirmation # 88776ED063256. We checked in at 7:30 pm, and when we went into the room we found that there was no linen on the beds, the pillows were on the floor, the carpet was filthy, and there was urine all around the toilet.

The sink and the bathtub were also filthy. I am currently being treated for stage 4 lung cancer at MD Anderson cancer hospital in Houston Tx. Due to Covid, I have to take extreme measures to protect my immune system.

What my wife and I were subjected to was a unsanitary environment conditions during Covid. We went back to the front desk to request another room and the clerk stated there was no other rooms available. I stated that you will have to do better than that.

So after about an…

I booked two nights at Microtel Hotel in Marion, Ia. for my son, Ryan Smith. On the second night of my son’s stay, I visited him and was about to leave & was sitting in my car with my son and a man came outside, walking across in front of where my car was parked.

My son asked him if we could help him. He behaved in an erratic manner, as he walked with his right arm behind his back as if he was concealing something behind his back and appeared high on something and behaving in a threatening & erratic manner.

He approached my car, still with his right arm behind his back and did not respond. My son said, “Could you please take your arm from behind your back. The man still did not respond or say who he actually was or why he was approaching my vehicle in an aggressive, erratic manner, still…

To: CEO, Stephen P. Holmes at Wyndham Worldwide, 22 Sylvan Way, Parsippany, NJ 07054.

On Oct 13th I booked a room at the Baymont in Fort Myers, Fl. I used the Wyndham app to book the room. Under amenities I clicked "Pets". When I checked in the clerk gave me a paper to sign in my pets. I listed them both and completed the form. When I got upstairs to the room I was rudely yelled at by a gentleman working on the floor that I could not have a cat. I went back to the clerk who said 'oh yeah they had a no cat policy and I couldn't stay there with my pets.'

I have explained to the manager explaining that the app did not specify no cats. I was told via email, "That’s not our mistake that you didn’t read the policy correctly, that’s why we didn’t refund you and we will not going to refund…

I booked a room at The Days Inn Peachtree City, Georgia for the night of October 14 into the 15th, Confirmation # : 83969ED033149. I booked it through my Wyndham Rewards account and used my American Express Card. 93. I arrived at the hotel approximately 10 pm on the 14th.

I had called earlier to say I would arrive at that time and was told it would be okay. By now I had driven 5 hours to my work site and then worked 12 hours and was very tired. After the manager buzzed me into the office and started to check me in, she told me that there was a mandatory $50 deposit in case I damaged, tore or stained the sheets or bedspread.

) She then also told me the deposit would be kept if I stole anything such as towels. Trust me, I did not. I was thrown by the deposit that had not previously been…

My husbands room was cleared out without his permission, many of his personal belongings were stolen before what was left was returned to him. The GM of the hotel, Mark Amin, will not do anything about it. The police have started an investigation.

What was stolen was, all of his clean cloths, old cell phone, potable charger, charger for phone, all his toiletries, all perscriptions, perscrition safety glasses. We are deeply concerned with this matter and the fact that the owner/Gm will not do anything about it. Please help us. Erika Greene.

Last Saturday, 16th October 2021, after a four-hour journey from Glasgow, I arrived at Days Inn by Wyndham, Wetherby about 15:00 looking forward to a rest, shower and change of clothes before going to a jazz concert in nearby Boston Spa where I was meeting some friends. When I tried to check in however, the receptionist couldn’t find my booking which I’d made through Booking.com. And that was when the problems began.

After a short while, a man with red hair and beard came out from a room behind and, when I showed him my confirmation email, said that they hadn’t received the booking and this was often a problem if bookings were made through an agent and not direct with the hotel. He flicked through my confirmation email and also remarked that the price I’d paid - £53 - was much lower than…

I made a reservation 10/9/21 for a room at super8 2108meadowview rd Greensboro no 3363553192 197.12 for 2 rooms We got there and the hotel was absolutely horrible They said NO RESERVATION actually said I want my money back Amount on my credit card still 197.12 Place smelled of marijuana and very unsavory people milling about lobby and outside building doing all kinds of things that looked unlawful I am shocked that Wyndham would have their name on this property Totally disturbing that this place is even in business

Already filed, reference number 4672508, with Gary in the complaint department. Photos attached as Gary requested. Joyce and Larry Armstrong Home phone 205-791-1205

I am filing a grievance with parking valet service located on the premises of Wyndham Grand OKC regarding unlawful acts and unnecessary abuse done to my vehicle. Though the parking management is separate from the hotel, valet is located on the property of the Wyndham Grand and therefore is responsible for complicit actions on the part of the parking services.

As a patron of the hotel, the care and quality of service is vetted and assumes responsibility for the care and quality of service. I have detailed information that can be forwarded by email. Due to limited constraints of this portal, the file was not able to be uploaded.

Please provide an email to management so that I may forward the details of this grievance.

we were in Savannah GA last week our reservations were 3 months ahead of the arrival. We were not told when we reserved our rooms, that they had no maid service. We were not told the very first day we were there.

We were told the morning after, and advised that whatever we needed we should pick up at the welcome desk. My thought was there was always 2 people working at the desk, why couldn't one of them bring what we needed to our room??

I am very disappointed and feel like we should have gotten a discount.

I checked in to Microtel Inn at 7014 McCutcheon Road Chattanooga Tennessee on Wednesday October 7th 2021 and I extended my stay for Thursday October 8th 2021. When I checked in on Wednesday afternoon I was told that I would have to provide a $250 cash deposit if I paid cash for my stay so I ended up putting my stay on my credit card so that I didn't have to pay a deposit.

Thursday morning when I went to pay for an additional night the lady took my money, checked my ID, and programed my keys. My problem started on Friday morning when I went to extend my stay again the same lady that checked me in the previous morning informed me that I would have to check out in a couple hours because my ID was a local ID and

I had not paid for a week at this hotel or provided a $250 deposit. My problem…