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Zynga

1.5
276 complaints

Address

699 Eighth Street, San Francisco, CA, 94103

Complaints

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Karen L Quinn

Oct 17, 2023
0

solo game. On what would have been the second hand played in a game to 150, suddenly no cards were being dealt. I and another player responded our game was also frozen. We all stayed at the table, but 2 minutes later I received the message I had been removed for not playing.

I submitted this issue to Zynga Spades. My subsequent emails with Christian A blamed it on wifi, etc. I know this to NOT be the case, as a few years ago I would play Spades on Hughes Net satellitel wifi which is horrible.

I would experience slowdowns (never freezes) or be kicked off due to my own wifi. Frequently I would apologize in the comments to those at the table for my slow play which was caused by my bad wifi. Never did it freeze everyone's game (they usually could win because I was kicked off by my own…

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Jonathan Forsyth

Sep 1, 2023
0

Dreadful customer service. If it is something that requires a bit of knowledge or thought they don't bother to reply at all. So many glitches on the gameplay. You contact Zynga to ask for issues to be resolved, and if they bother to reply at all it fails to address the issue you have raised EVERY SINGLE TIME.

Further taking the piss they tell you to be sure to have a nice day. Are those prats being paid for that " service"? It wouldnt be so bad but when you are actually paying for various elements I do expect an adult to answer the questions put to them. Pathetic!

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Dana Walker

Aug 21, 2023
0

Your game Crosswords With Friends consistently screws me out of coins I have earned. It is getting very tiresome at the very least!!! Please fix this. I

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Akmal

Jul 10, 2023
0

RM0 Your Google Play purchase via Celcom mobile account at RM99.99 is successful! Thank you and enjoy. Correlation ID:g039636564446559041096938189306338042676 Not recive my coin after i buy

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Lesley Alderson

May 11, 2023
0

Have to log into Facebook to play Words2 - no adverts, but really annoying! Please fix this problem, have been playing for over ten years…

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Kevin Smith

Apr 27, 2023
0

A Zynga scam,,,,,,,,,,,,,,The worst experience playing that horrible Zynga Poker game.Impossible to win after accumalating a nice pot.You are not a nice company .The reviews are correct about Zynga ......a scum of a company no ethics and really filth.I feel dirty after the Zynga experience. What goes around comes around.No luck for the individuals in Zynga land.

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Marjorie

Apr 27, 2023
0

Zynga bidwhist is a cheating game, they have takened away some of my perks, I pay to play on Zynga Bidwhist. I have been playing for over 30 yrs, so when I play, I usually beat my component's, they get mad and a accuse me of cheating, and zynga remove my perks. Zynga is a game that cheats also and very racist towards some.

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Farshid Amini

Apr 25, 2023
0

I have played poker on Zynga poker for 5 years. All the sudden, Zynga poker suspended my account for violation of selling or buying Chips. I wrote to Zynga customer support that I have never bought or sold Chips from anyone.

All I got was sorry if our system said there was a violation, we suspend the user account. I responded to Zynga that I never did what I was accused of but all I got was sorry. This is terrible that you are banned from a site based on something that you never did.

Do not play on this site.

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Kevin Smith

Apr 25, 2023
0

Zynga is what the majorityof people say:Its a scam the worst game of poker I ever played.Run by BOTS and a waste of time telling Zynga.Do not buy anything from Zynga its a scam. No enjoyment from that site its definately not a fair game.Be warned I am telling my friends about Zynga A SCAM.

Regards but annoyed Kevin Smith

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Kevin Smith

Apr 15, 2023
0

Zynga poker a bunch of horrible scam artists.Winning is impossible and I hope the scam blows up on them.

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Kevin Smith

Apr 5, 2023
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Zynga poker is a typical American scam. Stay well clear of this site.Impossible to win and run by BOTS

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Kevin smith

Apr 4, 2023
0

Zynga total scam.horrible site.Stay clear.typical American scam

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Kevin Smith

Apr 3, 2023
0

Zynga poker is the worst game I have ever played. It is a total scam and impossible to win any game. My thoughts are not fit for this complaint. Be warned Zynga is a scam and do not buy or promote anything for Zynga.

Again a horrible experience playing Zynga poker.

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Kevin smith

Apr 3, 2023
0

ZYNGA poker is a scam. Warning: Do not purchase anything from Zynga site. Its impossible to win and also its run by BOTS. Once ZYNGA POKER was a enjoyable game and was fair. Now its a scam.

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Kevin Smith

Apr 3, 2023
0

Zynga poker is really a scam.Impossible to win any game.its run by BOTS. Disgusting set up.Warning do not purchase one chip from this con site Zynga. Read the reviews about Zynga and 99% negative about Zynga poker.

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Kevin Smith

Apr 1, 2023
0

Zynga poker is really a scam.Impossible to win anything.Anyone who buys anything off Zynga is crazy. Its run by BOTS and the chances of you winning any pot is low. A horrible experience is really what Zynga poker is.

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Marilyn’s

Mar 26, 2023
0

Game cheats. Computer gets a lot of 7’s which is not fair. Every time you purchase more coins you will loose and loose. When I buy coins I send to get only 1 or 2 tricks most of the game.

Over 8000 games played in solo and won about 800 my win rate is always low. The lowest against all other players. I am tired of getting ripped off by this cheating game.

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Nicole Coleman

Mar 24, 2023
0

I'm pissed off that everytime I find a game by zynga, like Empires and allies, it gets shut down!

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Holly Shaw

Mar 21, 2023
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Really again Lily Rivera off again what is the matter with the system that it keeps taking just her off lilys world NY team leader getting really tired of all this it’s needs to be fixed once and for all

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Holly Shaw

Mar 21, 2023
0

WWF leader lily Rivera off the game again wow enough already why does this keep happening to her every few days she is kicked off wish you would fix this problem

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Kevin Smith

Mar 18, 2023
0

dirty bunch of people working there Typical usa scam run by scum. I had a billion and because I couldn't win on small tables I had to play on bigger stakes. You rotten horrible scam you run. Fuck you

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Theresa Rafferty

Mar 15, 2023
0

Playing FarmVille 3 since it started. For the last month game has been crashing and needing force start. I have no updates. I have reinstalled several times.

However I have also contacted the support within the game - the cog in right hand of screen, without success. I have forwarded videos and screenshots and answered questions. This still while game freezing and crashing. Any and all tasks are affected. Even ads and chat!

Previous actions need redone, often missing goals and losing out on progress. As a team leader I am letting the others down! But the support - investigation etc. not only has not sorted my problem but keeps dismissing me! I find this upsetting and demeaning.

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C. van Rijswijk

Mar 11, 2023
0

When i submit a complaint. there are certain people with your customer service, who don't read my complaint well or either very well. I can tell from their answers. I have issues with the boatrace. I don't want to be part of it:

This is the issue:

When I enter a new coop everything is fine. I am not part of the race (as it should be), but as soon as the race has started, Zynga makes me part of the race, this happens over and over again.

Vincent G was the first to answer:

I am sorry to know that you still cannot participate in the Boat Race: I never said i wanted to be in the boatrace.

Joshua P was the second to answer: I got your message about the Boat Race Opt-Out Button not working. That is also not what I said. I haven't even mentioned the Boat Race Opt-Out button. Besides. On the…

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Steve Carpenter

Mar 9, 2023
0

I play there spades card game, i would say that about 5% of people in there are cheats playing multiple names , if they play opposite each other you havent got much chance to win , i report it to them and they wont even reply to me, JOKE, they just let the cheats keep going taking our money, i give the cheats names , in the classic game they taking 1 million coins every game which is a few pound or dollars when you convert what they charge us for the coins, its like they dont care it theses people cheat us out of the money

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Donna

Mar 5, 2023
0

In house purchase, I bought 100k coins for 4500 gems yous give me 300k coins and took 13500 gems, I want my 9000 gems back otherwise I'm going to lodge an appeal to to government and get yous shut doen

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Joan Fradelis

Mar 4, 2023
0

I have played the Wizard of Oz match 3 for years! Recently I was hacked and had to start all over they were no help!! Now I paid to have ads removed and guess what they are still there!!! I have made it to level 544 and the ads are back you call their number automated hangs up on you!!

I enjoy the game but really think they should reciprocate me for my losses!!!

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Kevin smith

Mar 4, 2023
0

A horrible company Zynga is and a scam.Impossible to win.Stay clear of this site. DO NOT BUY Any coins

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Kevin Smith

Mar 3, 2023
0

Zynga poker is a total scam and impossible to win. The worst game I ever played.Run by BOTS and its horrible

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Garrett Snyder

Mar 2, 2023
0

The wizard of Oz slot game is so rigged you can see it plainly when the spins happened I am irritated because I have spent a ton of money to try to play a fun game and I've got screwed out of 10 trillion credits and in all they want to say is it's a game of chance and if you can't win real money on your bet then

it's not a game of chance. I would just like you what is do me my 10 trillion credits I've been robbed and cheated for so long on this game irritated beyond belief.

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Kevin Smith

Mar 1, 2023
0

Impossible to win and run by BOTS. I would never buy one coin from this scam site "Zynga poker". It is a horrible game to play Zynga Poker. Don't be fooled into buying anything from Zynga poker.

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Carlos Turner

Feb 28, 2023
0

When I play Spades + the game cuts my connection right as I’m about to win. Your cheating practices are being reported to the BBB and to Apple. I am recommending Apple remove your app from their approved list!

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Charlie

Feb 24, 2023
0

I do know and acknowledge this is a complete waste of time, but something has to be done about this crooked ass, rigged site. I’ve played for weeks and can’t win a hand. I actually after 25 years of playing this pos site I told them how I REALLY felt about their site and apparently was put on a naughty list.

No matter what table, what level, how good my hand is …. I get beat. And usually by a player that doesn’t even need to be in that hand as they have total crap … but hits. I would NEVER recommend this site to any friend or family member or post on any social site, as I’ve been ripped off for thousands, why would I drag anyone else into this scam of a poker site?

Go ahead … put in the trash … I just wanted you pos to know how I and most of the world feel about you. I had heard you guys…

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paul cresswell

Feb 20, 2023
0

STILL NO COMMUNICATION WHATSOEVER NOR ANY REFUND OF EITHER MY 600 BILLION CREDITS TAKEN LAST NIGHT. OR A CASH REFUND.THIS COMPANY IS FRAUDULENT AND I DEMAND AN EXPLAINATION AS TO WHY YOU TOOK MY CREDITS AND STILL NO REFUND OF THE 50 BILLION CREDITS OWED TO ME DESPITE OBTAINING PHOTOGRAPHIC EVIDENCE.IM NOW HAVING TO GO THROUGH THE FRAUD SQUAD SO THEY CAN DEAL WITH MY CASE.SHAME ON YOU ZYNGA.THEFT IS A CRIMINAL OFFENCE.OVER TO YOU FRAUD SQUAD.REGARDS.PAUL....ACCOUNT NAME CREGGYTHFC.

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paul cresswell

Feb 20, 2023
0

ACCOUNT NAME CREGGYTHFC.

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Randy Matter

Feb 16, 2023
0

Got a fourtune spin on fire and ice and the cards showed up then the game shut down no cards or free spin that's the second time this has happened too me? Very sad!

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irena

Feb 15, 2023
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I can't play Farmville country escape because I keep getting logged out and it freezes. forced stop still not working. I even uninstalled it and reinstalled only to start over again. I logged into my Facebook account but its not working. Its disabled.

No one wants to fix the problem. Same with tropical escape. I stopped playing it. Now I see that tropical escape is not even capitable with my kindle fire anymore.

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Aviva Shliselberg

Feb 11, 2023
0

Refuse to address issues with the game and do not provide customer support.

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Monique Roman

Feb 8, 2023
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Why so many correct words are rejected ?

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Katja Grmek

Feb 6, 2023
0

I got baned on Zynga Poker and i don't realise why. I did not violate any of the game terms. I cant gwt to the game, so i wrote from here. Please feel free to examine my game. Please help needed. Best regards. Katja

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Candace Gross

Feb 3, 2023
0

I have truly loved this game for yrs.I also like the addage "if it isnt broke dont fix it!".why would you create so many "stupid options " on this game which make playing tedious instead of fun.The endless NEW popups when you try to check tile bag or Bible ads or live music option over the play button?Im so dissapointed.Ad that take endless tries to move on from

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Gina

Jan 28, 2023
0

Zynga showed up associated with my email address and a data breach. Please remove my email address I never signed up It was used without my knowledge Please see image below

Confirm receipt of this complaint

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Denise Ramm

Jan 26, 2023
0

Truly horrible support. Multiple requests via email and chat are ignored.

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Jim

Jan 20, 2023
0

This game involves Willy Wonka and The Chocolate Factory . This game is broke and only 1/2 works on my end . I have spent the last 3 years trying to resolve this issue . All you get get is the same do nothing attitude answers and they blow you off without doin anything .

3 years is a long time to fix an issue ! The most unprofessional group of people I have dealt with. They are all about the money !

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James

Jan 19, 2023
0

I got an issue with half of the game being unavailable . For whatever reason the special 5-6 day special games were deleted from my game ! They disappeared 3 years ago ! , and for the last 3 years I’ve been back and forth with their useless support team that does absolutely nothing .

All they do is make promises and do nothing . They took these game options from me and all I want is for them to put back what was stolen . I’ll never play another Zynga game as long as I live !

Useless people , that have useless lazy people working for them . The whole lot of them and the developers belong in jail. Willy Wonka and the chocolate factory is the game issue .

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harvey evans

Jan 17, 2023
0

I want a refund please. I have spent R150 000 South African Rands on Golf Rival since April 2020, for 2 months no sound, every other game works fine. I am disabled and can't speak. Please help me? All I get from GR is the developers are working on it.

But how does every other game on playstore have sound. I would like my money back please!

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Linda Elliott

Jan 9, 2023
0

This is concerning your online game Farmville 2. For the last month, there has been a very annoying glitch in the game that has completely ruined the game experience for me. The glitch is having a pop-up appear on the screen saying that I need to play the Farmville 2 Launcher + in full screen mode.

I have to press a button to return to the game. The good news is that having to do this doesn't reset the game in any way. The bad news is that this pop-up appears every 10-15 SECONDS. Yes, I have gone through the proper channels of getting in touch with the "glitch" department, but to no avail. please be patient.

This has gone on long enough. Either you can fix it, or not. Please note that I will not be putting any more money into the game until this problem is rectified. 00. If you value a…

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Falito

Jan 8, 2023
0

Hola quiero juego de cityville millonarios city que despareció juego quiero vuelva activar usuario justa jugar eso dos juego

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Kevin Smith

Jan 7, 2023
0

ZYNGA Poker is rigged and BOTS play the game. Impossible to win a game if your backing a high pot. I would even question what Zynga are doing is legal. Its definitely not a fair site to play Poker. above all do not buy anything from Zynga

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Daryl

Jan 5, 2023
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damn! ! Fuck your risk control reporting system Why was I banned for all in after I got a good card! recharge activities and maintain the regular game. Complete the activity task and get the chips. After receiving the chips, it means that the chips are cleared in violation of regulations.

After maintaining the normal game and winning chips, you will be banned and all assets in the entire account will be cleared After contacting customer service, I have always responded in a perfunctory way Is this how you treat your VIP players? I'm just playing the game normally, fuck your risk control system

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Leslie Luce

Jan 2, 2023
0

I keep getting knocked off solo games right at the end, just as I'm winning.

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