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7-Eleven

1.0
384 complaints

Address

P.O. Box 711, Dallas, Texas 75221

Complaints

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Les Hedrick

Jul 21, 2023
0

m. 75 I went back in the store to find out what the deal was I guess he was talking to what I assume was his girlfriend and insisted that's what I bought I know I gave him $45 bills cuz I counted it in the car it's all I had he insists I'm wrong but

if I if I still don't understand how he figures 1575 and the dollar 75 edge up to 1750 he insisted that's what I gave him I know what I had and I don't understand how he gets 1750 is what I gave him cuz I know I gave them four five for the gas four quarters 7 dimes and a nickel for the slurpee but

it's not the gas pump stopped at 1575 I don't understand his math or how he came up with that is what I gave him cuz I know what I gave him I could tell he didn't want to be there but he wasn't paying attention too much to what he he was doing I…

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Eric Eiler

Jul 19, 2023
0

There are no slurpees for sale at the 110 Church Street , New York, NY location. There are OUT OF ORDER signs up for months already. Thiz is a fairly new location, opening up not that long ago.

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Janet Hulett

Jul 13, 2023
0

The 7-11 at the corner of Preston Road and Alpha is filthy. The floor looks like it has not been cleaned in a month. I’m not sure I will go back.

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Carolyn L Harris

Jul 12, 2023
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I started working at S+S Fuels (the 7 Eleven behind my house) store located at 3250 N Durango Rd here in Las Vegas. I was trained by manager Felicia and assistant manager Darlene. At my interview, I made it clear that I used to work for 7 Eleven and my check was always small because of the food and drinks I wrote off but that I would not be making the same mistake this time.

I paid for all my drinks, cookies, and anything packaged every time before I consumed it. Recently there was another situation that caused my bosses to review camera footage. I have eaten hot dogs and egg rolls that were meant for disposal.

I also ate a chicken sandwich. It was not made and I asked if I could have it. I was told that I could. I made it and ate it. I was working with my assistant manager that night…

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Jeretha (Rita) Gardner

Jul 12, 2023
0

I have been a customer for over 20 yrs. Visited store this morning; two women working the counter:one was on the register helping a man who was ordering 4 Powerball tickets. The women was having problems understanding; she asked the slender 711 women for help; the cashier still could not understand how to complete customer request. Customer left store. The irrate heavier set worker moved over to help me.

She was very irrate and verbally snapped at me. My observation is that she has very limited English speaking skills, cannot count money either and heavily relies on the other worker for help constantly. She is a dedicated employee who pays attention to the cleanliness of the store but otherwise does not function well. Both workers are very moody- I try to understand..working with the…

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Dustin Couch

Jul 12, 2023
0

My car was wrongfully towed and was never contacted

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Shannon ingraham

Jul 12, 2023
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On 7/11/23 around 10 pm,the store was a total disaster. The employee on register which was new did not know any English whatsoever, the second employee a young woman that I found out might be related to management, did not get behind the counter and help her other employer when I need. m. m. m. m. m. m.

when both employees are on break. It's a violation of the 24/7 hour. I have been coming to this store for almost 10 years and I have never came across such a disorganized store ever. Not only do American English speaking people they do not work there at all all the employees seem to only speak spanish.

That is also a violation of law called discrimination of race. Numerous times I have gone in there at night in the young employee who I believe is to be Management's daughter or some type…

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Donato Ruggiero

Jul 11, 2023
0

The girl or woman you have working at 159-35Cross Bay Blvd in Howard Beach Queens is very rude to customers and shouldn't be working in your establishment or the service industry she is a petite Latina with dyed hair,I asked her if you carried a certain product and she said do I look like 411 go look and see if we have it so I just walked out

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April Benge

Jul 11, 2023
0

The Manager banned me from the store because I this woman yelled at me and I yelled back, she is allowed in the store but I'm still not able to come back a year later. She still hasn't told me why I can't come in the store, I believe she is rasist that's why I'm not allowed, I want a formal complaint against her there isn't any other reason for her to treat me this way, she doesn't like white women.

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Helen Frbi

Jul 10, 2023
0

7-11 and Larado taco company you need to take action immediately please .

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Monica

Jul 10, 2023
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You don't activate my goggle play card

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Mary ann Montano

Jul 9, 2023
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, I also feed the homeless , so I purchase meals for them at this location as well and have done so in the 20 years. , I had a conversation with the Manager Tobias about a homeless man that I always feed.

He mentioned to me that they are asking all customers not to feed them anymore because of the hassle he get's from the owner about him not keeping the location clean. I did tell him that I understand his position, but that he cannot tell me that I cannot feed the homeless.

His response was " No I cannot, but I can tell you that if you continue , you will no longer be welcome in the store" Without any other situation happening , the next time I visited the store to get my granddaughter a slurpee, the cashier Alicia approached me and explained that the Manager Tobias instructed all…

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Benitez

Jul 9, 2023
0

I bought a juice yesterday at the 7 Elena in Azusa and something was inside it is very nasty it looks so disgusting I can't even eat or drink anything cause of that ok I'm very upset I'm gonna make a lawsuit against the 7 eleven

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Belal T Khaled

Jul 8, 2023
0

I am a daily regular at 4221 MacArthur Blvd. Newport Beach, 7-Eleven. I made a purchase with a female employee who was nice, I asked to use microwave. Then I asked to use the sink to wash my hands right next to the microwave and she said it was okay.

I went out to make a phone call. Came back inside a few moments later (5minutes) and after I ate what I purchased I needed to wash my hands again so I walked in went to the sink and turned it on and then a different Worker, yelled at me and said these exact words. Hey!

You not allowed use the sink. the corner of center of store and corner of behind the counter and on the opposite side of where she's standing near the register which is near the entrance and glass…

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Peri Ann Hosek

Jul 7, 2023
0

711 on Devenshire in Northridge Ca. I have been going to this chevron gas station for many years on a daily basis, the convenience store was recently turned into a 7-Eleven. As I said, I am there every day before work I buy drinks I buy cigarettes.

I get gas on a weekly basis so as I said, I will buy bottled drinks and I bring in my own cup to get ice, I was informed today that I must pay for the ice I think that’s extremely petty and bad business especially when I’m buying a drink and bringing my own cup.

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Duane Perry

Jul 7, 2023
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I’m at the 7-Eleven that’s on Haines Road in Levittown Pennsylvania. I going to get a money order printed out in the clerk behind the counter was very dismissive, very rude and proceeded to tell me that there’s no money orders.

I asked him is the machine down or is it too early to make a money order and he said very aggressively no money order. I just don’t understand what the rude attitude was all about. He could’ve put a sign on the door in the window saying that the money order machine is down or that they are not doing money orders.

I just got the impression that he did not feel like doing it.

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Chris netzel

Jul 6, 2023
0

The manager at night at the seven eleven on 14th st. And main St. In Springfield Oregon multiple nights now refuses to come up to the counter after the other employee tried to get her multiple times to come up and load my cash app card.

She was twice too busy out in her car smoking some clear round pipe openly and tonight just now just refused to come out. At 9pm which is not the cut off time to load cash app cards. Please get a competent person in this position.

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Zeakia Covington

Jul 6, 2023
0

On June 30 I went to a 711 store which to buy some things as I was ready to check out the employee had a attitude with me because I asked why was a charge for something twice that I was not buying she stated "I didn't charge you" with a attitude I said I would speak to the manager she then proceeded to get more snappy with me in front of other customers in the store she was just so snappy then she said well you can talk to my manager now I said yes go get your manager as she left to go get the manager she said "it ain't my fault you can't afford your son soda" first of all I didn't come in with any kids and

the lil boy she was referring to was my nephew he had walked in with my mom he just happened to walk next to me and was asking me a question I felt embarrassed because everyone was…

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Amanda Brown

Jul 4, 2023
0

4438 Lemmon Ave Dallas TX 75219 - 7/eleven. It has to many items on shelves not priced. No tags. Often beer singles in wrong spots and horrible stock. The bottom shelves of wines, many lack prices, shelf tags. It used to be a good store.

It's still very friendly staff. Just to many items constantly out of stock, no prices. There is no consistency. Re-stocking stinks. At times, can nit even find or figure out a price on a coke or Pepsi. How do these folks make money if so poorly run?

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Darina brown

Jul 4, 2023
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I went to imperial and Normandie and I gave your clerk 100 dollars to load on my cash app they where so busy saying racial comments they didn't load my cash But took

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William m Robinson

Jul 4, 2023
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Racist workers. As I walk in to grab my stuff one of the workers calls me a nigger. Then the other last person working there didn’t say anything after I asked him to repeat himself after he made another discriminatory comment towards me at the checkout

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Deano

Jul 2, 2023
0

The owner is very rude and disrespectful to customers. He talks very poorly about them as they walk out of the store. Everyone should definitely avoid this place.

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Christeen Attia

Jul 2, 2023
0

I worked at the gas station (7/11) in (24137 Lyons Ave, Newhall,CA 91321), for 3 days (yard shift) with the manager "Lili " on Monday 06/05/2023 to Wednesday 06/07/2023, as full shift (11pm-7 am) , but I don't know till now the following:

First: What is the reason she kicked me out suddenly with out explanation?!

Second: Why she had made her decisions suddenly although she was happy that I work with them?

She spent 2 shifts teaching me how to handle alot of stuff in the store, especially the computer and how to transfer money from 7/11 to pay the gas when customers would like to pay for buying stuff from 7/11 store and gas from Chevron together in one process.

Third: Why have not anyone called me to tell me when there are going to pay me my 3 shifts I worked there for?

I'm Christeen…

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Steven Peluso

Jul 1, 2023
0

The guy at the 7-11 on arch rd in Stockton California is a rude asshole and he treated me like shit (sorry for the words) he basically told me no to get out of his store all I wanted was to buy a couple of sodas and he made an ass out of himself you need to talk to him maybe some training would help him learn how to treat costumers Thank you Steve peluso

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Ray Terrazas

Jun 29, 2023
0

I went in to a 7 11 to put cash app money where I know they do it and was told by a long haired guy named Jesse that he didn't do it it or as he also put it .it was above his pay grade so he didn't or wasn't gonna do it after I asked him what he meant by that .and he proceeded to tell me it was above his pay grade.this was at a san marcos texas store off of IH 35 and Rebecca Street

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Veronica Neal

Jun 27, 2023
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I live in Boulder City Nevada. Both of the 711 stores in this town are not doing deposits to cash app. I see on the location map that they are suppose to be locations where I could deposit cash to my account.

I have been told it is random at one location on Utah Street at the Boulder Parkway address does not do cash app at all. I thought 711 standardized the services. What is up ?

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Jessica Salas

Jun 25, 2023
0

A worker behind the counter sexually harassed me. He asked inappropriate questions about my relationship and sexual preferences, and then told my girlfriend I said things that I did not say. He was unprofessional and way out of line. He caused a huge rift in my relationship, all because he was attracted to me.

I do not know his name, but it is the store on the corner of San Fernando/Sonora, in the city of Glendale. I want him gone.

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Ariel

Jun 25, 2023
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04 so I asked if he can redo it so I could renter my phone number and use my points and then I proceeded to get my wallet out and pay and he was very impatient and rude and snatched my receipt off the receipt monitor and I asked if he could not be rude and he said “ he didn’t care and

not to come to the store anymore”

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Mr. Pugh

Jun 24, 2023
0

At the store in Lexington SC y'all have some disrespectful cashier their and I will not be shopping there anymore.

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Christie Lindsey

Jun 22, 2023
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I went in to 711 and tried to get 3 bottles of soda and 2 packs of cigarettes and the guy said my card was declined by the money was taking off my card and I never got the idems.

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Sky

Jun 21, 2023
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I go in to the lincoln Nh location almost daily the manager is always rude and disrespectful to other employees and points out for things she wants done while she in turn just stands around talking to just about anyone. Complaining that her store isnt where she wants it to be.

She has a new employee that has worked at other locations (ive been going to 7-11s in the area for years) ive heard her and seen her degrade this employee to where the employee gets upset and just walks away because she isnt being heard. Ive heard said store manager say she isnt hiring certain people based off of social media, attire, hair color, ect.

My question is, you let people like this run your stores and you wonder why you have had to shut down several locations due to a lack of profit and/or sales.. but…

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Chuck Kinkade

Jun 21, 2023
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In February I purchased some Macy's gift cards from 7-11 during an attempted spoofing. Although caught and cards were not used, I tried to return the cards 20 minutes later and the store was unable to do it. That night I created a case with 7 eleven which after 2 months and 10 calls they closed the case saying the refund was complete even though no one had contacted me.

I spoke with escalations, they opened a new case which remains open today (late June). Now after 24 calls (documented), emails, a BBB complaint, an FTC case filing and a certified complaint letter to 7 eleven corporate I still have no resolution or response to the situation. not even an update.

I continue to call to this day, 4 months later, asking for resolution. I will go out of my way to ensure I never purchase…

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Tru

Jun 20, 2023
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I went to pick up a delivery order(I'm a door dash delivery driver)and I ask a question to the manager and he got mad and told me he don't have to talk to me or answer any questions and pushed the order into my hand and told me to get out the store.

My question was " why do we have to go to the back of the store just to come back up to the front". Even they has to come back up to the front counter and the order is right there behind them.

There was no one else in the store or at the counter so they could of just bring the order over to the counter and the delivery person( myself) can just go out the door. We don't have to sign anything so why do we have to go to the back of the store.

bring the order with you to the front counter. Being rude and flicking me off was unnecessary and…

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Mystique Bentley

Jun 20, 2023
0

Hi yes I'm making a complaint about sexual harassment and discrimination also threats about two employees who work at 711 and it's not fair that me or my husband is not allowed there at all and we live close by there and I can hardly walk also I'm disabled and suffer from stress and depression and don't like the fact that we got disrespected and can't go there at all! Please call me back here at 657 3091763 asap would be nice thanks!

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Fallen

Jun 20, 2023
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Well my first complaint is that you guys have 24 hour customer service complaint and both numbers don’t work get us straightened out and my second complaint is some lemon store 13 340 at three 100 Pat Booker Road is not following any procedures on the overnight Shift I simply asked for change and he said there is no change I know if I’m working at 7-Eleven you have to count you’re safe and count your children to have the total amount of your tail so

the fact that he wants to lie and not do anything just standing around walking outside you know I don’t feel like that is professional and he has crappy ass customer service skills as being racist but he’s like he has glasses and his long and I think it’s not gonna rain babe I smelt it I seen him put on it I don’t think that’s additional…

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Kimberly W

Jun 20, 2023
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Then Tammy ask her about a truck that didn't come last night and she replied to her it didn't come cause I didn't do the order and I am not going to. I commend Tammy for staying professional and clam with a smile on her face thru all the anger of that manager Kim with her.

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Mike Ramos

Jun 13, 2023
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You have some not all shady employees. 32 he gave me 68 cents back from a$5 and walked away,had to ask at least 3 times until he came back. He had the$2out side of the Cash register like I was going to just for get or something .

Sorry I did not get the young man's name. North Avenue location Milwaukee Wisconsin.

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Kelli Rambert

Jun 10, 2023
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On 06/01/2023 I placed a mobile order for Pick Up at 4026 A St Auburn Wa 98002. ” Upon arriving to pick up my order they attempted to give me the incorrect item. I let the staff know it was the wrong product and they stated they did not have the ones I wanted in stock.

They said I would receive a refund in 3-5 business days as I left empty handed however it has been 10 days now and still do not have my refund. 92 which is a good chunk of money for me to just let go.

When I attempt to contact the store and inquire there always seems to be a language barrier to where they understand my question and advise me to contact corporate. Hoping you might be able to help me with this situation.

I appreciate your time and any advice/information. Thank you!

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Lisa

Jun 10, 2023
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I do not have a relationship with the workers at 711 at all only go in there to buy food lotto or cigarettes. Three different 711 on long island,ny Suffolk county discriminated against me as a female I was asked at the first 711 if I had children and if I was married and

joked with my boyfriend that he needs to hurry and have kids with me which is sexist asking about my personal life. The next 711 asked me (female) if I was pregnant also brought my sister into store and asked if we were in a relationship the third 711 asked if me and

my boyfriend were married and why we weren't married also asked if i (female) had kids and when we planned on having kids. It is very disheartening that women are viewed this way at 711 and that we can't just shop in a store without being asked personal…

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Bill

Jun 9, 2023
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Why is the hot food never hot or fresh and the coffee pots are never cleaned just make fresh coffee in dirty pots

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Tammy Sarandrea

Jun 5, 2023
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I go to the 7-Eleven on Smith Street in Providence Rhode Island the cashiers and the people that run the store press exit on the screen where I would get my dollar off or $2 off from resuming my points I don't think it's right I should be able to redeem my points the store is already very expensive. 79 on the shelf Snyder's honey mustard pretzels.

I think it is in very poor taste to not let someone get a dollar or $2 off when they've earned it with their hard-earned money being spent in the 7-Eleven store on Smith Street in Providence

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Chris

Jun 3, 2023
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m. and had been paying the whole day and he came out and said if you guys sit there you're going to scare off the cars he pretty much said we looked disgusting by saying that and we're scaring off his customers he has no loyalty to his customers because I've been a loyal customer at 7-Eleven in 32934 next to the highway he told us to move out of the sight of the cars because we were scaring off customers we go there every night drink some drinks eat some of the food and

we call our friends up to come get some food too and hang out not to be rude he just lost you over 50 customers because my friend walked up when he was saying this and heard it and told me he really insulted us and brought the fact that he said can you guys move you guys are going to scare off the cars that drive by if…

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Nydia Daniel

May 30, 2023
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The 7-11 in question is the one on Sepulveda and Parthenia in Panorama City California. She is super rude, does not give receipts to customers. I complaint to her about 7-11 jalapeño chips that they smell like they were old.

I asked her politely if I could have my money back. She ignored me completely, I asked for the manager, said no one was there. I can’t believe that such a person, so rude, so unhappy could work in a store where you deal with a lot of people.

I lost my money and just place all the chips in the counter. Probably should of not done that but it was so frustrating her rudeness.

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Lorena Lara

May 24, 2023
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Store #40844 Gregory, Tx On 3 different visits and different days I was overcharged for water and flavored drinks. 3 different clerks stated the register was not ringing up the sales price. Instead of over riding it they charged the full price.

They have not corrected the issue and continue to overcharge everyone that walks in the store. It appears that they were instructed to keep doing this.

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Misty

May 24, 2023
0

The store nearest to me is usually dirty, the cubbies that hold some of the coffee stuff is gross not cleaned. Some of the employees are nice, others are very judgmental especially the manager. I have a son with autism and we like to try to teach him different things, some of the employees get aggravated if he takes too long, other won't even speak to him.

The assistant manager is usually very kind to him. Their card machines say it takes GPay, samsung pay or apple pay, they claim their machines magically do not work with anything other then apple pay and their gas pumps NEVER HAVE PAPER FOR RECEIPTS.

What's even worse is how they talk about the customers as they leave the store. This is a business, yes have fun and laugh, but don't act like your in high school.

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Audrey Cutler

May 24, 2023
0

I went to 7-eleven about 7 minutes ago, and There was a deal called 99% for a big gulp or/and a large slurpie, so I procceded to go to the register to pay the 99% then it was $1 and 90 something cence and I told the employee this is the not right price and she told that the deal was for big gulps not large slurpies then

she was being rude, and giving my grandmother dirty looks. Was this appropriate for a worker espically as she is not in her uniform??.

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Anthony Panaro

May 22, 2023
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I live in east meadow new york, and frequent 2-3 7-11's that are in my neighborhood...I'm sending the addresses to two 7-11's which have handicap parking issues...the 7-11 on Hempstead turnpike has a handicap sign on the side of the building which has been vandalized with stickers...the 7-11 on Newbridge rd has a handicap sign which can't be seen because 1/2 of it is behind an ice machine...and for the handicap parking spot hasn't been painted in years so everyone parks there as they see me hobble from across the street which is quite busy with my cane...

I already complained to the town and they said to contact you people for help...thank you very much

Anthony Panaro

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Lori Gomez

May 21, 2023
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On Friday May 19, 2023 I went to the 7-11 store off of 8533 S Hulen St in Ft. Worth Tx 76123. I went in to purchase 2 coffees. After I poured one I set it on the counter. As I reached for a sugar I bumped it and knocked it over on my arm, hand and fingers. I screamed a little.

The 2 employees were an old white man and an African American woman. ” as if I did it on purpose. I ran over to get some ice. The man proceeded to mop up the floor. Neither asking me if I was ok.

As I iced my burned arm I waited for at least one of them to ask me something. Are you ok? Or maybe let me see. Or maybe offer some cream. They both ignored me like I wasn’t there. After about 7 minutes I finally started to walk out the door and told them that I was not ok. Still nothing.

If this is the people you hire…

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Rachel hoag

May 21, 2023
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I was working and for some reason they take me out the group chat and ignoring me totally and took me off schedule i deserve answers that’s uperfesionl

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JAMES MINKNER

May 17, 2023
0

The general manager refused to give me advertised discout on Marlboro cigarettes. Then refused to give me service. His name is Scott. Glen Eagle location. Bad bad bad. I shop there every day. There is a new trainee every time.

He is a horrible manager.

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