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7-Eleven

1.0
402 complaints

Address

P.O. Box 711, Dallas, Texas 75221

Complaints

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Patricia Randle

Mar 12, 2023
0

7-Eleven put $120 hold on my debit card when I tried to pump gas I have a regular car and then it zeroed my checking account out for several hours I am very irritated about this it really put me in a bind wasn't able to get any gas

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Frank J Osuna

Mar 12, 2023
0

They have a recess piece of buy 1 get 1 for a dollar. I told the guy to remove it cause he said no they no longer redeem it and he got offended and came at me with offensive Words it's the one in Costa Mesa on Fairview and Wilson. He was the one that works at nighttime

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Ray west

Mar 10, 2023
0

7 11 employee refuse to sell me 10 wings , because I’m white , saying they have no more wings . Refuse to put wings to sell for customers, when they have wings in stock. 7 eleven at 2310 varnum street Mt.

rainier Maryland 20712 I’m very disappointed with rude discriminating employee .

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Barbara Allen

Mar 8, 2023
0

New owners took over and they are terrible!!! They have the rudest employees working behind the counter. I was being rung up and she stopped in the middle moved to a different register and helped her friend. I know my complaining won’t change anything but after 32 years I will never go back to that store and I will tell my friends and neighbors not to go there either!!! Done

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Doriel Roebuck

Mar 6, 2023
0

The 7 Eleven at 15010 Farm to Market Road 1825 in Pflugerville Texas 78660 refused to refund a favor order that was purchased 10 minutes prior. Favor informed me to return the items because the customer didn't answer to verify their birthday but the 7 Eleven employee was rude and just kept saying no with no explanation.

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john L Davis

Mar 5, 2023
0

Went in to buy some chicken and the employee didnt want to cook fresh chicken ...He also didnt understand English very well at all...what away to ruin 7 eleven's reputation...Thanks alot

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Melissa

Mar 4, 2023
0

There is a German Shepherd that has been in 7-Eleven on San Martino the last couple times I walked in there with my service dog he is mean.and I suggested they put the dog in a dog crate.the lady that works there said the guy can barely control the dog .I am concerned that the dog could get loose and bite me or someone else.the guy working there said he helps them lots of theift.i am not trying to get anyone in trouble.just trying to avoid a tragedy before it happens I am a concerned customer

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Tina Bromagen

Mar 3, 2023
0

You have the dirtiest stations out there all owned by foreigners that don’t clean nastiest bathrooms if they work

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Adam

Feb 28, 2023
0

As I pulled up and parked at the 2399 South University Blvd location in Broward County,Fl ,The employee sitting in his own car quickly gets out since I was parked next to him and quickly goes inside and closes the door in my face and states 'we are closed'. Since when is 7-11 closed?

Since when is it okay to sit on the clock in your car and what are you really doing? I wouldn't have been bothered about him in his car if he didn't disrespect me when he clearly had better things to do then his job.

I clearly had to drive to the next 7-11 on pine Island and buy what I needed. Funny the guy there says they never close, whats up? Poor service will never be back to that location again!

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Chris Lawrence

Feb 24, 2023
0

The food portion of your Pouncet Tract store is horrible. They advertise chicken and pizza but at 4:30pm today nothing can be bought and the case being vacuumed. It's Friday afternoon and how many pizzas or how much chicken could be sold.

This has gotten to be by far your worst store Turnover, no food or help Get it together 7 11 or a Wawa will be coming This was so successful before you bought it and has done nothing but gone straight down hill. The cafe was well established with local beer, music, shows now can't even get a pizza

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Andrea Finnamore

Feb 23, 2023
0

99 each one. 00 asked him to look at tag dated today 2/22/23 he said no they are not on sale. I asked him to honor the price they were posted for cashier was rude refused to honor the posted price.

I asked for the corporate phone number he refused to provide it to me. This was at store # 34451 in Stockton CA at 11:14pm.

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Angela ramirez

Feb 22, 2023
0

The 7/11 by my house the address of the store is 2100 s and 501 east south salt lake Utah, be selling beers under EBT at night is the best way to actually get proof. & hiring people that don't have permission to work in the United States by that they don't e-verify them, selling expired things as well.

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juan chavarry

Feb 17, 2023
0

woodbridge between Pfeiffer blvd and floridad grove rd the manager and the worker don’t help the custumer the other day they keep my change saying that they give me and 2 thays later they saw the camera and they realized that they make a mistake, today i told the worker to check my lotery ticket and they duplicate and charge me 52 dollars for it and the manager he start cursed and yelling this go stop and treat the custumer with respect

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Marie Erickson

Feb 17, 2023
0

I contacted your company on January 9th about a gift card that I received that did not work. I sent the required pictures and information customer service ask of me. I have called several times since then with no progress towards my issue.

They always say they will call back but have yet to ever receive a call back call from your company. I asked to speak with the supervisor today February 17th and was told no one was available. But they would call me back. No call back.

Poor poor poor customer service. Doesn't seem like this should be so difficult to fix a $25 gift card. Would appreciate some feedback from somebody who has a little clout in your company!

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juan chavarry

Feb 17, 2023
0

woodbridge between Pfeiffer blvd and floridad grove rd the manager and the worker don’t help the custumer the other day they keep my change saying that they give me and 2 thays later they saw the camera and they realized that they make a mistake, today i told the worker to check my lotery ticket and they duplicate and charge me 52 dollars for it and the manager he start cursed and yelled me this is no good for everybody customers and store i hope you straight this up with you workers

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Robert Rogers

Feb 15, 2023
0

I frequently by coffee in the store, I always use the 711 app. the 7th cup should be free. recently the past 3 nights i bought 4 cups of coffee each night making that 12 cups total. when i ask about the free cup they never give me a straight answer, either the app don't work or something else.

I believe they are doing something not honest. I go every night and rarely get the free cup.

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Chad Caldwell

Feb 14, 2023
0

The new store In Caldwell Texas hadn’t been open for only a few weeks, I’ve stopped on that store a couple times a week since it opened. The lady who runs the grill is SO rude I know to customers & she sounds like she’s to aggressive to her coworkers. I’m thinking I’ll spend my money at the other store up the street until she changes her attitude Chad Caldwell

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Gregory Williams

Feb 12, 2023
0

7928 N May Ave Oklahoma City employees, manager are conducting illegal activities on store property I'm began to be afraid to go to my neighborhood store.

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Amanda

Feb 10, 2023
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7-11 on obrien Rd fern park fl. I have been a regular for 13 years and the new girl on 2nd shift today, 2/10/23 is the first reason for me to complain. I watched her on her phone behind the grill while I shopped and got my drink and waited in line.

The guy working register was so nice and I appreciate his patience and demeanor. I got to the register with 4-5 people waiting behind me. He asked the new girl for help. She comes over and says what do you need and he says I need help on register.

I say there is a line and he needs help. " I wanted to pop off on her. As her job is costumer service and I was pissed with treatment for an honest request to attend to customers before being on her phone.

She seems to believe her pwwrsonal life is more important and interesting than her job and I…

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Lourdes

Feb 10, 2023
0

7-11 located at Landmark apartments - address is 1300 S University Avenue, Ann Arbor, Michigan. On 2/10/23 my daughter (age 22) went to the 7-11 located at the above mentioned address, she reported that a "new employee" did not accept her identification (passport ID not expired). The state registrar is authorized by Michigan law (MCL 333.2891(3)) to accept the following identifications for verification of identity. IDENTIFICATION Tier 1 Documentation that establishes identity. 1. U.S. or Foreign Passport 2. U.S. Passport Card 3. U.S. or U.S. Territories Driver’s License or Identification Card 4. U.S. Military Identification Card with both picture and signature

Her identification contained the following: name, date of birth, date of expiration, signature, and address.

She went to purchase…

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Richard MOORE

Feb 10, 2023
0

Went into 711 on basswood Blvd in fort worth TX went to pay for my gater aid your clerk refused to take my money and refused for me to pay it a different way thi is not good service on his part

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Cory Brown

Feb 7, 2023
0

8945 University Blvd North Charleston SC 29406.

Had an issue with an employee (blk male ~50yrs) this morning at 7am EST. Live nearby and work remotely for a tech firm, frequent store often - was purchasing cup of coffee + cigarettes and asked for an ID. Said yes sir and proceeded to present ID and scan it for efficiency purposes since the machine was right under my hand and the man clearly had little regard for anyone's time. At this point the employee, who was being visibly difficult and slow with every patron, proceeded to lecture me then refused service when I smiled and apologized. This man is not a valuable employee and hurts your business each day that he is there. I would prefer to keep frequenting the location as often as I do and would prefer not to have to deal with this…

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Tosha Felgenhauer

Feb 5, 2023
0

Before I even opened my wallet she said "EBT?" And I said "yes." And she said "MmHmm." It was honestly so humiliating. The store was full of people. I don't understand why she would do that.

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A.jak

Feb 5, 2023
0

5Februari23,1030_1040AMSangat tidak sopan, sangat tercekik. ・Pelayan itu menyebalkangunakan polis untuk menakutkan orang

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Carol

Feb 4, 2023
0

First of all they need new management on assistant to main manager they are rude to customers and rude to certain employees the ones that don't kiss there behind, they also are cheating employees out of they pay when a employee work five nights doing a eight hour shift that's forty hours they want pay you cause it's over time al they take a day and put it on the following week are if you work four nights they want to pay you for two said also you have to work two nights to get eight hours anytime a employer doesn't pay that's not legal the assistant manager are the main manager are not professional and

customers are also complaining about they need to be replaced

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Sara

Feb 3, 2023
0

Female student works in your store working on fake id.she has student visa and she is using ID USA National Person loction of the store 154Oak St #11145 copiague NY 11726

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Jamie M.

Feb 2, 2023
0

This in reference to store number 14186 on 375 West Tennyson Hayward during the afternoon hours on most weekdays. There is in employee who takes a break by sitting on the food counter where the fountain drinks are and puts both feet on the connecting counter to rest.

Yesterday, told him, "Don't you think that's dirty," and he looked down like I was asking if his dirty. He just kept sitting on countering and resting his shoes on it. Same employees has entered a rewards phone number before I had a chance to enter mine.

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KHAN NUMAN SADATH

Feb 1, 2023
0

I came to make my credit card payment after making the payment. I requested 7 11 staff to staple the receipt but her behavior is very rude and she said no staple here just leave from here. I didn’t argue but quietly left the store and taught of raising a complaint about customer service The cashier name is Miss MING

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GARY E THOMPSON

Feb 1, 2023
0

45 Saturday night on the corner of Washington and Eastern in the city of Commerce, to get a coffee and some chips. I get to the counter and the female cashier there that night rings me up I've been going to this same 7/11 for almost 10 years my employment is down the road from your business and

I never had any problems with anyone there, but lately there's been this one certain female cashier who always wants to give me a hard time. So I place my items onto the counter so now I'm standing there waiting for her to bring up the screen so I may use my rewards in order to get a discount for my coffee I can tell she really has something on her mind but

this certain cashier always has an attitude every day it seems toward me and I don't even know her so a few seconds go by while I'm standing…

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Lissette

Jan 30, 2023
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I was terminated from my job when i was a manager at store # 39249 at caroll and john young seven eleven store. She claimed that one of my workers threatened to sue her so because of that terminated me.

When she called me early in the morning screaming and cursing and told me i was fired. She is not professional her name is lola abd she is an franchise owner, but does not know how to talk or treat her workers.

I had a worker who threatened me so I threatened her bqck and because of that she called me going crazy. Said im must be dumb or an idiot. She was just screaming early in the morning. I couldnt call the atore to talk to her cause theres no phone , even though in her 8 stores every month on the 1 st all the mabagers have to put $1,000 dollars for her in an envelope which she claims…

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Berta Herrera

Jan 28, 2023
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00 on pump 12. When the gas wouldn't come out I went in and told the clerk I had made a mistake and meant to say pump 11. She said"You said pump 12 and that's where it went. " I thought it was rude the way she said it.

I admit I made a mistake but she shouldn't have been so rude to tell me I would have to pay again as if I could afford to pay again. I think she should have at least tried to fix it somehow so that I could have gotten gas instead of being rude.

Now I have to find another place to get gas and I've been going to buy things at 7 eleven for 50 years. I would attach a picture of my receipt but I don't know how to do that.

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Casey bircher

Jan 28, 2023
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At approximately 4:20 p.m. on January 27th 2023 my service animal my seizure alert dog and I entered the 7-Eleven in Central Park Washington where Trina and Kayla the store clerks denied me service although I clearly stated my dog was a seizure alert dog per Washington state law it is illegal for a store or even a restaurant to deny someone service because they have a service animal with them

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Joseph ward

Jan 27, 2023
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m. an employee of the 7-Eleven had a assaulted me try to put me in a chokehold punched me repeatedly slammed me to the ground repeatedly try to steal my backpack hit me with my backpack repeatedly to punch me and

slam me to the floor and kick me in the head the face the back my groin and another employee try to overcharge me on some cookies that cost a dollar and that is how the employee initiated the attack on me

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Perry

Jan 24, 2023
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I just visited the 7-11 location at Oltorf and Parker. Jan 24 about 3:20pm. She said she is not allowed to give it out..

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Anonymous

Jan 22, 2023
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I've seen him a few times carrying a box around back so I got curious and looked and he hands the box to someone and takes money which he puts in his pocket and after he walks away I see that beer is in the box. I've watched her come out of the office to go talk to Richard and then go back into the office.

The last issue is I keep hearing water running, like a hose, a sprinkler or maybe a shower coming from up on the roof and I know that there's only storage and the pipes for the a/c etc up there, I told the guy at the counter about it and he said he'd look into it but the next time I was in there, it was during the day this time, I still heard it so

I thought it needs to be checked out asap I'd hate to see water damage done or worse the ceiling fall in. Thank you and please let me know…

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Rosa Lopez

Jan 21, 2023
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I went to 7- eleven bought candy and chips. The candy had a sticker that said "buy one get second 1 for a $1. 99 each . So I went back to store to ask about the promotion. Cashier was rude and asked that I show him where it said the candy was on sale.

So i showed him , he raised his voice at me and said I got the wrong ones . Which I knew I hadn't because all of them said the same thing. Then he went back to cash register and asked if I wanted a refund and I said yes.

As he proceeded, he asked I input my card, after I inputted my card, he said it was not reading it. Said , " use the same card" I told him , " it is the only card I have" .

He then told me he couldn't refund me the money. Then he rudely kicked me out. I kept insisting he gives me my money back and he said " don't you…

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Melanie Johnson

Jan 18, 2023
0

Your employee named Dwayne is the rudest person that works in customer service that I have ever met! I am not homeless but there is a lot of homeless people that go into this store and he treats everyone like they are beneath him!

I went to the store to buy a pack of cigarettes and the door was locked he told me he was closed I walked a mile and a half to get to the store because my car broke down and he was so rude to me!!!! He told me he was closed because he was getting a truck but while the truck was unloading he was sitting in his white car smoking some kind of drug and proceeded to tell everyone that he was closed.

This is not the first time this has happened. I witness him everyday yell at almost every customer he comes in contact with even the delivery driver for Frito lay said…

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Herbert

Jan 18, 2023
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The 7-Eleven in Alexandria Virginia. The address is 4841. , the people who work there are stealing people money. And very very rude. Please do something about it. The worst one I’ve ever been to

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Tommy Von Redden

Jan 17, 2023
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I went to the store at 403 Broadway Amityville NY 11701, Store # 32338, at 11:52pm on 1/16/2023 to get some food. Among the things I purchased was a Peach Yoplait Yogurt 6 oz. At the time I did not suspect anything was wrong with it, so I didn't examine the container too closely.

I saved this until the next day to have as part of my meal. After opening it and eating it, I went to scoop the last bit from the bottom, only to find there was a large crack in the bottom of the cup; my spoon went directly through it.

I then flipped the container to see that there was mold growing on the bottom of the cup. THEN I looked at the expiration date as I tried to think of if the yogurt had tasted off or not... it had expired on 1/1/2023.

Although I did not taste anything wrong with the yogurt, I am…

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Tracy Hannon

Jan 17, 2023
0

tried to download and resiger with the for my phone even used the code to send to be verified and is not letting have the app.

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Michael Hoang

Jan 16, 2023
0

Do you train employees to sit behind a counter when there is only 1 person running the register while there are like 10 customers in the store in line waiting to check out. There were 3 people working 1 stocking,1 running the register and 1 just sitting stocking cigars.

Makes no since to me when the person sitting was making eye contact with the people waiting. Dont hire lazy workers. I use to work at a gas station.

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Sam smith

Jan 15, 2023
0

Dinninroom dirty. Still have the same trash from day before. same homeless person that was there yesterday sleeping on bench in dinning area. a crap mrtyle tree behind store knocked down blocking city sidewalk . Handy cap can not safely pass.

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Mike allegretto

Jan 15, 2023
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My name is Mike allegretto. I am an employee at 7 11 on n main st in Elmira ny. Store number is 40221. Today when I worked I was cleaning shelves. ” Also the assistant manager Jen let an employee named linnae go to McDonald’s when she was on the clock for around 20 minutes while she was on me to work harder.

I find both of these acti9ns highly offensive. My phone is 607 846 3712.

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Juan Antonio

Jan 15, 2023
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The 711 location at 3541 N Cicero Ave, Chicago never honor what's on sale and always try to charge the full price. They are always trying to rip people off

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Destiny rose

Jan 13, 2023
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744 boynton beach Blvd is the worst 711 the employees about 7 to 10 employees working and nothin being cleaned at all they were all standing around when i cane in the gurl up front destinee is her name she is so so rude when u check out she doesnt smule or listen when a customer is speaking they are all speaking to one another the manager Damien is horroble he follows females arpund the store checking out employees asses sexual harassment a million times hires young girla.

Has made sexual comments to one when i was in the store. He doesnt hire good ppl ive seen two good workers in a month and tbats Kenneth and nicole. The men wont even change the trash she does tell me why.

Picking up dead birds which animal control should have been called this manager is out of line completely has made…

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Paul Fisher

Jan 12, 2023
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i left a review about one of the stores selling expired food n having bugs n the owner seen it n bans me from store. i call august 2, 2022 n corporate says we'll look into n by november 2022 shuts my case n don't tell me anything.

then i call back n they didn't expect that so they open my case again with new case number n still haven't gotten back to me n a person from there named felix said 7 eleven would call me today, 1/11/2023 about wats going on with my case n nobody has. this is 5 months later with no answer, being banned over a truthful review, which is discrimination n 7 eleven just not giving a dam about customers!!

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Stephanie Calcagino

Jan 11, 2023
0

84 dollars went back to store told the cashier about the mistake he said there's nothing I can do I said we'll I want a receipt so I can dispute with a manager he said I can't give you receipt I said why didn't you give me a receipt when you wrung me up. then isaid I worked for 7eleven we are told your supposs to ask customers if I want a receipt.

I will never ever walk out a store without a receipt. But still should get my money back on the discount coupon I have proof of the coupon and the price it should have been .

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Joseph Cucchiara

Jan 11, 2023
0

I went to 7 11 on Monday in Melville on route 110 to purchase items. Sales clerk asked me if I needed a bag for my items. I said yes. I had to do my own packing. He wouldn’t pack it for me. That’s Disrespectful and lazy.

And it’s not the first time. Next time they will get pictures of themselves

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Klayton

Jan 10, 2023
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The store employee is Racist and quite rude.

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Rosa abeyta

Jan 9, 2023
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4911 spring mountain road Las Vegas Nevada has the worst most unprofessional woman in charge of this whole store she is a bitter racist discriminating manager me and my black husband I am Mexican and my mixed son came in the store spent $50 in the store asked where the bathroom was got all attitude she started yelling at us getting attitude snapping like we're her damn kids.

My husband explains to her that the person at the counter said we could use the restroom then proceeded to lie about it afterwards when he saw how idiotic his man unprofessional manager was being. There is no way this woman deserves this job she is not handling it well she has no people skills no customer service skills whatsoever and she's treating the store like her own personal playground and

being a bully racist…

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