7-Eleven logo

7-Eleven

1.0
408 complaints

Address

P.O. Box 711, Dallas, Texas 75221

Complaints

7-Eleven logo

Mike Arba

Jan 8, 2023
0

Store #41712 @ 1515 63rd Ave E Bradenton, Fl 34203 is pretty new, big nice store, it seams to always in disarray, my particle issue is I have never been able to get a receipt at the pumps, I often skip it for a while and try again, but never have I been able to get a sales slip without having to go inside and stand in line, not trying be mean but whatever staff there does not seamed trained?

7-Eleven logo

Denel Hayes

Jan 4, 2023
0

Today 1/4/23 I went to 7-Eleven in Va Beach 38165 to purchase gas before I had to go see patients working in Home Health. When the pump turned on gas began spraying at me and upwards due to a hole in the hose.

I couldn't reach forward to turn off the pump or I would have to go in to the rainbow of gas spraying out. I went inside and explained that the pump needed to be shut off and the two cashiers were like "turn off the pump".

Finally one of the cashiers turned it off from inside the store. I had to wait for the pressure to release to take out the pump from my car. After I did this I was at my car for a minute collecting and organizing my thoughts as I was now wet with gasoline and I had to go see patients and still did not have gas.

While sitting there one of the cashiers came out…

7-Eleven logo

Jerrold Lawson

Jan 3, 2023
0

This is the nastiest store in the world. Both appearance and employees. They are very rude and highly uneducated! 7 11 should be ashamed to even have their name tied to the mess! Just simply awful. I WILL NEVER STOP AT ANOTHER 7 11!

Who ever the Manager is needs to be FIRED! Music blasting fowl language and all. This is shameful!

7-Eleven logo

Matt E.

Jan 2, 2023
0

This store is nasty. The workers smoke cigarettes and blast explicit music while working. Yea, inside the store. Cockroaches all over the Doughnuts and muffins. Very disturbing place. Needs to be shut down.

7-Eleven logo

Nina

Jan 1, 2023
0

I was just in the store located at 831 East Palmetto Rd and watched as a customer disrespected an employee there. The customer was trying to take hamburger buns that were located on the employee side and heard the employee inform her that the buns were not for sell they are for burgers for the store that there were other bakery items she could purchase with her coffee but

then the customer and another woman proceeded to yell at her saying they wanted a bun for the coffee the employee repeated the previous statement then the lady started saying she didn’t want any bakery and that the employee didn’t deserve to have a job and she is going to get her fired.

She called her a stupid idiot. The employee didn’t reply until at the counter when they said some stuff to her I couldn’t make out.…

7-Eleven logo

AnnMatthews

Jan 1, 2023
0

The 7 eleven in Ferndale, Michigan is always nasty and filthy, it's a wonder the Department of Health hasn't shut them down. I wanted to purchase fresh donuts I was told by the two young men in there that the fresh donuts can't come out yet until they sale the old ones that have been up there more than 12 hours.

The two men in there are lazy, not friendly or polite. Why would a business try to sale donuts that are over 12 hours old and very hard instead of just putting the fresh ones out. You have lost my business and the business of everyone that lives in my apartment building for they too have had bad experience with that 7 eleven.

7-Eleven logo

Kirstina Mamo

Dec 27, 2022
0

I went to buy a lottery ticket at the 7-11 located at 234 Pendygrasse Rd, Saskatoon, SK S7M 5A4. They had refused to sell me and my mom a lottery ticket when we had let them know we had our ID. Their reasoning was that we were going to buy it for my cousin who didn’t have her ID but excepted they wouldn’t seem to her and left, they refused to sell it to us because of that.

7-Eleven logo

Thomas G MacDonnell

Dec 24, 2022
0

Your 7-11 store located in East Rutherford New Jersey is a joke!!!! Your emloyeess are rude - store is never stocked .... let me remind you that your east ruthordford does NOTHING for the community that it resides. Tonight I walked into your east rutherford to but ciggarettes with a 100 dollar bill.

There was nothing wrong with the bill. They never even pen checkded it. They made up a pethetic excuse that is was too old .... and they would not except it - even though I knew that they simply did not have any change in the drawer.

I walded ALL the home (in the freezing cold - and let me remind you that I am disabled) to get smaller change and, when I returned - they still gave me an excuse that a bill machine would not take it. I can go on and on - just fed up ...

that store needs to go…

7-Eleven logo

Carrie Barnes

Dec 24, 2022
0

I'm filing a complaint against 7/11 corporate office and the port Warwick store with the store manager name vallarie. I was an employee with the store for three weeks and was never paid my hourly wages. I file a new direct deposit form but never was submitted to payroll.

So therefore I'm seeking action with dept of labor in Virginia and I'm also seeking a labor law attorney to file action suit for not paying my wages and for stress and emotional discomfort that has been cause.

7-Eleven logo

Ricardo Duchesne

Dec 22, 2022
0

This is in regards to the seven eleven in Ontario st. Buffalo New York, and it is file a complaint in the way this gentleman that works the late night shift today Thursday December 22, of 2022, of foreign nationality willingly and

maliciously including several times before has disrespected me in many ways, not to mention other clients, he is very mouthed, impulsive, very disrespectful, as I was buying a pizza and two slurpees one of the cups overfilled and when I went to pay at the counter some of the liquid ended on top of the counter, I was very aware of it, and told him to provide me with a napkin or a rag, that I would clean it up, to where he started disrespecting me, and

talking in his language wish I find very disrespectful since I don't know what he was saying he turned very…

7-Eleven logo

Preston

Dec 21, 2022
0

The employees in 7 eleven in cockeysville on york rd are very rude and ignorant. The short asian lady with short hair. I came in to pick up a uber order and I said hello she said What’s the name and I said HELLO again very loud and she said again what’s the name.

No type of greeting nothing It went down hill fast because I told her she was very rude and ignorant. Her Co worker was nasty as well. If I could give 0 stars I would.

7-Eleven logo

Jade Valdez

Dec 19, 2022
0

I had the worst experience at 7-Eleven off of Temple avenue in Pomona. The Owner is very is sexist & disrespectful an rude pointing his fingers in my face, treats us women& children with such disrespect yelling at me calling me stupid Infront of kids an other customers, The owner refused to use my EBT card said i needed to pay cash to pay for food when a Sigh as blue as the sky states the store takes EBT .

When I showed him the sigh is when he got more disrespectful an stared yelling an pointing his fingers . This man should not be in customer service or dealing with any customers with his attitude, hes giving a bad image to what 711 has made itself to be

7-Eleven logo

Yassine lachkar

Dec 18, 2022
0

Hi dear sirs This about the 7/11 located at Patterson road falls church Please help me out in this case Because I’m taking it to court went to 7/11 to buy my coffee as usual I have coffee at home but I like the 7/11 coffee sometimes better Went to the cashier that didn’t had a name tag neither a proper dress code for work I know u work at 7/11 but

respect it at least by being clean and shaved and well dressed Asked him for a taco and cheese ok everything fine so far He’s watching the final game of the world cup while serving me it’s ok why not it’s slow Then left started eating my taco enjoying my hot coffee Turned out the taco was something else It was sonn my e sort of neat discussing that I don’t eat then I threw up it made me sick Ok went back asked him to Fix it instead he was not…

7-Eleven logo

Lacee lawson

Dec 17, 2022
0

I have been customer for years and have never been treated so negative as I was at this store . The customer service associate was so distracted and disrespectful to me for absolutely no reason . I go to 7-11 every day and just based on her unflattering very nasty underwhelming attitude I will never go back to this location.

Anyone that has to deal with this young lady will be so insulted as I was because I was very polite she just was a very low class individual and should not be responsible for handling and dealing with customers . It’s unfortunate that people with these unsatisfactory skills can ever be the face of this company.

This store is located on Griffin road and 98N in Lakeland Florida. The Customer service associate was African American lady in her 20s at the time was 4:45 AM…

7-Eleven logo

Joel Wustemann

Dec 16, 2022
0

I want to report drug use and drug dealing at your American fork Utah location by your new employee Serenity Huntington. She has a criminal record a mile long even served a two year prison sentence for Crystal meth. She has a criminal record a mile long even served a two year prison sentence for crystal meth she also is kleptomaniac and known thief.

Just recently her and her boyfriend stole my car and did drugs inside it on her break at your store location. 109 East Main Street. American Fork, UT. 84003

7-Eleven logo

Aaron Beek

Dec 14, 2022
0

Came in on 12:14 at 4:00 a.m. clerk was rude seem to be under the influence overcharged us $3 on a pizza and provocated called my wife a b**** and refused to load our cash out card please review film this guy is not something you want working in your store I'm so disgusted I'll never go to 7-Eleven again

7-Eleven logo

Peter Seabrook

Dec 13, 2022
0

Store listed as 24 Hours but not open after 12

7-Eleven logo

Marta Temesgen

Dec 7, 2022
0

My name is Marta Wakjira from Washington DC. My husband phone number is 202-717-2402. I would like to share my experience and concerns what was happening to me under your franchise company. Here it's. I am going to Apply for work 7-Eleven located 4000 Georgia avenue Nw Washington DC, 20011 on Monday November 28,2022.

And, the owner told me I need to come for practice next business day. Then, I took training from November 29 to December 1, 2022 for three days 21 hours without any payment.

Finally, they don't give me any schedule and rather discriminating me because I am not from Amahara and not speak Amaharic.

Also, they said, they are too tired speaking with me in English language I don't have problem deal with customers. 7-Eleven is supposed to be respect individual differences but I…

7-Eleven logo

Crystal Sears

Dec 6, 2022
0

m. why is the store closed? When you're 24 hours? Very very disappointed.

7-Eleven logo

sourabh verma

Dec 5, 2022
0

Coffee machine has error in it Package has to be changed or cleaned Nobody available to change it and nobody even offered help Had to leave without my favorite coffee

7-Eleven logo

Nicole A Garcia

Dec 5, 2022
0

I have the 7 11 rewards and they had a deal for 2 dollars off a 18 pack of Michelob ultra so when I didn't get the 2 dollars off I showed the guy the sign cause it is clearly posted (which I took a picture of) and he said something about there being something wrong with the system ok so how is that my fault? I told him the sign should be taken down then...I should of got my 2 dollars off!

7-Eleven logo

Mia

Dec 3, 2022
0

Your store in Virginia, in Newport News on Jefferson avenue and denbigh has an associate named Rebecca Allen, she has been consistent in harassment and to the point of belligerent with customers, making her husband's dui charges everyone else's fault, she's harassing other businesses to the point that now an attorneys advise for slander may be the next step, this consistently happens while she is working for your company. I've tried contacting the store manager with no success.

This is not just myself, but several others. I expect action to be taken . This is completely inappropriate.

7-Eleven logo

Sheila Murray

Dec 2, 2022
0

When I informed the cashier I was using my snap she started loudly making rude remarks in front of other , saying " Of course you're using food stamps every body is ! " Then proceeded to complain about how she can't get any . I was so embarrassed......

She is always rude but this topped it for me .

7-Eleven logo

Michelle Roden

Dec 2, 2022
0

m. I enter 7/11 @ 436 foxhill road hampton virginia 23669. I purchased a 12 pack of bud light. I paid for the items at the register. My friend picked up the beer and proceeded to the truck. As I left the store and went into the parking lot I noticed my friend had drop the beer.

I cleaned the parking lot as he went inside to get more beer. He came back out go into the truck ut then as we backed out the manager came out yelling ge had stated she was mad he had made a mess for her to clean up.

So on November 29 I enter the same store and the same manager asked if I was going to purchase the beer again because my friend didn't. I gladly told her I had no idea and sure I would pay for it. m.

I purchased the be er again and my cigarettes. On December 2, 2022 @ approximately 12:30 at the same…

7-Eleven logo

Kevin Franks

Dec 1, 2022
0

My complaint is in regards to a 7-eleven district manager Maria Ramirez. I happen to make her acquaintance and she had shared with me her rather racist views about people from Mexico which also struck me as odd since she is of Mexican decent.

Apparently she looks down upon Mexicans and she also doesn’t believe anyone has a right to social security retirement or disability. She feels that people don’t deserve help from each other. I was offended by her attitudes because I have family members who are disabled.

My family members deserve their disability because they paid into the system when they worked and even if they didn’t work previously they deserve empathy and sympathy because of their disorders. I asked Ms. Ramirez what about having sympathy for those who need help?

She responded…

7-Eleven logo

Valentine Gonzalez

Nov 25, 2022
0

m was slapped packed so when I come up to her counter she whispered something to another Asian worker right there I knew she left on purpose please have this worker removed from this store or train her better on customer service and this is in va thank you for your time

7-Eleven logo

Bobbie Pedroza

Nov 25, 2022
0

The cashier at this location is EXTREMELY RUDE and DISRESPECTFUL! If customer needs a bag he throws you a bag so you can bag your things then he follows with throwing the receipt at you. I picked up an for an UBER CUSTIOMER and the pizza looked horrible.

The cheese was clearly not melted. The wings were not appealing and. Smelled horrible and he refused to provide me with a straw for the slurpie included on order. Needless to say that food stunk up my car so bad that I couldn't pick up any new UBER orders.

7-Eleven logo

Dean Aguilar

Nov 25, 2022
0

I went into the 7-11 here in Lompoc on the corner of Central Ave and H St at around 12:15-12:20pm today, Thanksgiving. There were a few people in there, but shopping. I was at the counter and had to wait about 5 mins, but the cashier, she was refilling the nacho chees, I think. So I waited.

She comes up to help me and everything processes without incident and then she asks me if I had a rewards and I tell her know, I put my CC in to make my payment and then she tells me to answer the the screen. I looked down at where I put in my card and it says nothing.

So I tell her, the screen doesn't say anything. And quite rudely, she says "answer-the-screen" I again, look down and it does not say anything but then I noticed that the 7-11 rewards screen is hidden behind some display. I tell her…

7-Eleven logo

Leo Guiyangco

Nov 21, 2022
0

I visited 7-11 in carey road vict0ria BC at around 11:20pm Nov 20 , Sunday and me and my wife was really disappointed the rudeness of the staff. No greetings upon entry . promotional combo meal. Sooo disappointed. She like a robot . No customer service.

Not sure the name but it like Udumpa or something like that. The way she replied to our question was very rude. She need to learn how to respect the customer equally.

7-Eleven logo

Andom

Nov 20, 2022
0

Dear whom my complaint I was at 7/11 in north Melbourne store at5:30 20/10/2022 Indian staff extremely rude to woman I was behind her Indian staff to go same else because she asked for service I hope 7/11 takes very serious this matter if I see him there again I will never shop at 7/11 I’m sorry Indian should respect customer full stop

7-Eleven logo

Doug Slesser

Nov 19, 2022
0

Poor customer service. When using 7-11 rewards it doesn't always allow you to use them. Employees are rude. Don't have 7-11 products as advertised.

7-Eleven logo

Ralph Lawary

Nov 19, 2022
0

It's been over a year now and I still have not received my paycheck from 7-Eleven I have called the store manager no one has returned my call and I got information I still have a check at the 7-Eleven here in High point Jamestown area on Greensboro road.... My cell phone number is 757-293-4290 I know after 180 days to check is not good to cash so I like to know how would I go by getting a reroute check out issue to me

7-Eleven logo

Marguerita Contreras

Nov 14, 2022
0

This man has insulted me ,and belittled me,and mentally and emotionally distraught me with his banging on the restroom door,yelling at me spraying me with chemicals,and racing by me really fast as if he was going to assult me with his cleaning supplies because I was not raised right...

7-Eleven logo

Bria

Nov 10, 2022
0

Hi, I made a purchase at 7elven in cherry hill, Nj. I am a regular customer shopping there at least 4-5x a week. My job is across the street from 7 eleven. I got off of work at 1am and was waiting for my Lyft ride only for 3mins but as I am waiting the worker ask me if i need anything.

I was confused at first because i just made a purchase. He then proceed to tell me to get out yelling being nasty to me. I explained that i was only waiting 3mins for my ride. It was dark and freezing outsided and he told me he dont care and to get out.

I told him he doesn’t have fo be so rude and he said he dont care get out. I then said i was going to report him for talking to me like i was a animal and he said he didn’t care again.

This employee behavior made me uncomfortable and not ever to want to…

7-Eleven logo

Eric Nardo

Nov 10, 2022
0

I was in a store of yours on N. LIVERMORE AVE, LIVERMORE, CA. The coffee creamer carousel was absolutely disgusting and hadn't been cleaned in forever, besides the coffee being piss warm at best. The coffee dispensers were even worst, I frequent 7/11s 2-3 tines a day, I wish I would of taken pictures.

Please do something about this, for I am a 7/11 coffee lover.

7-Eleven logo

B mcneeley

Nov 9, 2022
0

1755 n Harbour Blvd Melbourne fl 32935. Black lady working there chargers me for cigarettes and case of water. U only put case of water on counter. I didn’t pay attention to receipt. Dam maggot u got working there is stealing from customers.

7-Eleven logo

Kenneth Mcleod

Nov 7, 2022
0

I'm being harass by one of your employee while on company time she is an assistant manager at 7928 n May Ave Oklahoma City 73120 Dorishelle Leath it's explains why store never clean employees on outside smoking or store close

7-Eleven logo

Abhishek

Nov 7, 2022
0

I went on last week Sunday evening at 7.30pm to this 7 eleven 249 Lafayette road Edison New Jersey location.

The worst n very very RUDE, LAZY, ARROGANT, UNPROFESSIONAL front staff was not good, I wish I know his name.

I asked him u don’t have chicken wings he said no.

I asked him can you make chicken wings he said there is one I said I need two chicken wings he didn’t respond me n started taking customers, I said can u tell me so I can wait or leave.

Then he makes faces n roll his eyes, he said wait. Then he made me wait n then I’m waiting he does his job so slow I was getting very frustrated.

I told him I’m sorry to bother u to make u chicken wings he said just keep quiet. I told him I’m Saying sorry u don’t have to get angry for no reason that I told u to make chicken wings.

I told…

7-Eleven logo

Rachel smith

Nov 3, 2022
0

I had the worst experience and will no longer spend a penny at any 7-11 location. The employee had her kids running around and was the most disrespectful employee I have came acrossed. Elkhart Indian on Main Street is a joke.

No wonder why there are shootings there. The employees are the worst I have ever seen in my life.

7-Eleven logo

Jose Rivera

Oct 30, 2022
0

7-11 at 2626 lee rd winter park 32789 today Sunday @ 7:30 am ask the lady at the register if there’s buns for hot dogs so I can purchase some but unsteady she give me attitude, don’t know what was the problem but that’s was no way to treat a customer no customer oriented at the register not a good way to start the day , ruined the expectations and experience on 7-11

7-Eleven logo

Mary Lynch

Oct 29, 2022
0

This morning 10/29/2022 at 5:45 am, a employee at 10185 Warwick Blvd. Newport news, Virginia refused to sell me my purchase because I slid my money to him on the counter and didn't place it in his hand. I didn't know why he kept sliding the money back ( lottery ticket ) then was told it was very disrespectful to him.

He finally accepted it but refused to give me the cigarettes I ( charged ) and told me to leave. He refused to give me the name of his Manager or Phone #. I don't believe he would have gone off on me over nothing had I not been alone in the store and a 63 yr. woman. Either way it's scary.

7-Eleven logo

Brittany Thomas

Oct 21, 2022
0

The owner on 14th street nw dc near 2900 is calling the black people that shop their monkeys. Openly

7-Eleven logo

Tamara Hugues

Oct 20, 2022
0

I told her this is not what I want, she barely gave me another ticket, I paid and when I asked her for another 5 tickets, she got the attitude,asking me sarcastic way again?? And than that young boy(cashier)got involved, telling me don’t make faces about her, I told him he can’t talk to me like that and asked for manager and he introduced himself as a manager!

I asked him for his name and he said he wasn’t telling me his name and the girl said same thing , thay refused to sell tickets to me and told me to leave the store, otherwise they would call police, because they feel very ,,uncomfortable’! please take an action and let them know how to treat customers!

I hope I will hear from you soon, thank you!

7-Eleven logo

Kenneth Council

Oct 20, 2022
0

Shoot with air piston 6 times by store employee. store employee was arrested and charged with assault. ) store employee took phone from me during 911 call... 911 operator recorded the event. store employees (3) USED PHYSICAL FORCE SLAMMED INTO DOOR OF STORE AND SLAMMED ME INTO A FOOD RACK SEVERAL TIMES BREAKING BY LEFT SHOULDER AND DAMAGING MY BACK AND MY HEAD.

7-Eleven logo

Hunter Ascherin

Oct 17, 2022
0

7/11 Big Bear Lake on Eureka at Big Bear Blvd. Worker had a little black moustache and black hair. Seemed new. 40s-50s age. Every single time i come in he just stands at the end of the aisle with his arms crossed staring at me.

Today when I was checking out, he said to me "you know theres cameras on you so if you steal anything youll get put in jail for something dumb". i am 14 years old and have a job. just because im a kid doesnt mean i should be harassed for "stealing".

i have never stole in my life and i never would. i have my own money and that worker was just plain disrespectful

7-Eleven logo

Michele

Oct 11, 2022
0

New guy rude as hell. Have been going here for years and absolutely NEVER had a problem. I ran into this rude worker before but ignored him. Today he was training another worker. He rang up my items and as I was putting in my phone number he cuts off the screen and I said hey dude I wanted to use my reward money can you ring up items again and

he said NO use it next time and I said wait what. He ignored me and continue to speed train the worker on the register. An argument ensued and I explained to him you should train the guy during off hours because what you are doing is not right.

He proceeded to speak and insult me in Punjabi/Urdu language which I know a few words of. He was going back and forth with me being very nasty and rude. The trainee looked uncomfortable and he knew what that…

7-Eleven logo

Rodney Edwards

Oct 10, 2022
0

The store had to put locks on the doors of the beer.The older gentleman is very rude ,and obviously doesn't like opening the locks to the freezers. Store is on 29th street and 8th Avenue. This guy needs to fired.

7-Eleven logo

Anonymous Tipm

Oct 9, 2022
0

Your Products being manufactured by LSG SKY CHEFS PITTSBURGH are Attrocious and always being contaminated and shipped out and processed in contaminated Lexans and processed by employees that do not follow the GMPS and HAAPS most speak little or No English and cough on the Products while they are one the belts...

both production belts have been tested for mold many times and were STILL PROCESSED ON THE CONTAMINATED BELTS Management and Supervisors Just Don't Care and overwork their employees to push your products out. before Someone eats one of your Products and gets sick...

THIS SEVERE ISSUE MUST BE ADRESSED IMMEDIATELY

7-Eleven logo

Robert Martin

Oct 8, 2022
0

This morning around 4am my girlfriend and I went into the 711 on SE15th and High in Oklahoma City! As we were shopping the employee working began mopping the floor in the store and it became neccassary to walk on part of the floor that he had mopped as we continued to shop and

he became irate and began yelling why did you walk on the floor that I just mopped and I said because I am shopping that's what people do here, and then he got really mad and literally started yelling at me and told me to get the hell out of HIS store!

I told jim fine but I wasnt leaving without my girlfriend and that I was going to contact 711 corporate about his bad attitude and anger and he sad I dont give a fuck, so I went and found my girlfriend and she was visibly upset about what was taking place the…

7-Eleven logo

David Abrams

Oct 5, 2022
0

We're in the state of emergency from Hurricane him and I went to 7-Eleven over here on 5570 Bayshore Road North Fort Myers 33917 the blonde lady with glasses kind of heavy set started calling me all kinds of names cussing me in front of customers just because I asked for 10 gallon of gas and she didn't want to to figure out how much the charge me so she started yelling at me but again I remind you we're in the state of emergency and I will not be screamed at by one of your employers in front of people or anywhere and

if this ain't taken care of like really soon I'm filing criminal charges now

PreviousPage 5 of 13Next