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7-Eleven

1.0
456 complaints

Address

P.O. Box 711, Dallas, Texas 75221

Complaints

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Sandy

Sep 20, 2021
0

Very unprofessional and untrained staff at most of the locations. I will never suggest to shop anything at 7-eleven

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Aaron

Sep 14, 2021
0

You don't even get a 1 out of 5 just to be clear. You get a Minus 12.

Your a Bunch of low life idiots trying to do fuckin crowd control for fucking Italian elites. Just makes me sick.

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Krys

Aug 31, 2021
0

There are 2 7-Eleven on Whitfield in 34243 zip code, both are a joke! The employees are on drugs, rude and they steal from the customers and store. I called another 7-11 in the area to get the regional manager's number but they "don't give numbers out over the phone".

I don't understand why the cashiers cannot honor an advertised deal. They then take your money and try to take your product, this has happened to me twice. 00 worth of merchandise but expect you to still pay for it.

There are employees wearing hoodies (not in coolers) with their faces covered with the hood. One guy was nodding out. They are rude and refuse to help much less fix their error which goes again an advertised price. This could easily be a legal issue but no one seems to care.

Corporate doesn't do anything,…

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April Kelley

Aug 13, 2021
0

Store 11000 in Blackwood NJ needs customer service training. On 8/13/2021 a female clerk just walks up to me and looks at me. No hello, go to hell, nothing. This is the third time this has happened with this employee, when she’s not on her cell phone. This a relatively new employee at this location.

Thank you, April

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None

Aug 11, 2021
0

A employee there yucana is very rude and disrespectful

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Lee Lye Huah

Aug 7, 2021
0

I went into The store on S. 57th St. in Temple Texas, in the overnight girl Aletha Would listen to music on the radio, that was talking about N***er this,N***er that, that is not appropriate music.

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Sara

Aug 5, 2021
0

I have 17 yeara of experiment this no WAY to treat any customer sorry for anyone else by passes her Brown hair ponytail slightley tall Very Loud trys to be soft but she goea loco.

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Sarah

Aug 5, 2021
0

Hi I came into 711 Falling Creek Off Jeff Davis Richmond VA 23237 young lady with brown ponytail who is throwing customers out just cause she said she got r the right cause she works there i believe that is just wrong when you choose not to speak and buy your stiff and get out she throws me out cusses at me flicks me off tell people she hope we die .this ia just not right how yall treat your customers just cuz stay to our selfs really how yall run 711 now .

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Leia Ferguson

Aug 3, 2021
0

I have a 711 debit transact card. The only place I can load it is at 711. Only here in hayward and Castro valley California I also can't load money on it at 711.... Most of the time. It depends on if they feel like loading it for me or not one store tells me "it's closed" so I drive to a different store and they load it.

I thought it was closed. It's 711s card! How can it be closed?! I can take money out from the store but I can't load money on it? 95 to load it at their convenience? So I end up having to drive around for an hour before I find one that loads it.

Sometimes I don't at all and just have to wait until the next day when someone different is working. I shouldn't have to pay a fee when I can't load it whenever I need to. They are very rude about it to make matters worse.

One…

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Geraldine Blakely

Aug 2, 2021
0

The blond girl working at 9:30 PM at the 7-11 on State at and about 8600 So. Asked my daughter if she was retarded which is uncalled for. She has MS and sometimes a little slow at times. All she wanted for her to count the change to make my daughter gave her the right.

Regardless of circumstances no deserves to be treated that

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Teresa Brofman

Jul 30, 2021
0

You have advertised on the door two slices of pizza and a 20 oz Coke Pepsi or Dr pepper products. When do the store at 10218 lake June road Dallas Texas store number 35400. The customer service lady inside was very rude and would not honor the two pizzas and the 20 oz drink special.

Then made different remarks under her breath because I told her to take that off she was also arguing with me about not having a Coke product on there. I usually go to the 7-Elevens in Mesquite and other places across the metroplex as I'm a driver I've never had such rude customer service as this lady gave me.

Remember ID number is 4407.

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Kenneth McAdams

Jul 29, 2021
0

Cashier and assistant manager ciera from 4605 Austin bluffs parkway called me an asshole and told me to fuck off i was opening my app to check my balance in my bank because they refused to break a hundred dollar bill. As I am bringing the phone up to my face for my face ID to unlock my phone the cashier says you don’t have permission to take my picture!

I said I was unlocking my phone why would I take a picture of you? I am a photographer so I know the laws about the 1st amendment. So I told her she was wrong. Then she leans in to say I’m an asshole to the assistant manager who start laughing and told me to fuck off.

Then the cashier grabbs my card out of the machine and tosses my card at me.

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Lisa Ray

Jul 22, 2021
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2310 Hyde Park Blvd, Niagara Falls NY 14305 Store #35171 This occurred on 7/22 at 8 am. There is a Caucasian clerk that works mornings at this location. She told me use whats out there. She was very rude and condescending when she spoke to me.

I asked why I cant use a small reg cup to get my free slurpee she said... 'don't you remember on Monday I let you get a slurpee when your app said you had one'. My app was wrong as I come every morn at 8 am & didn't get a slurpee in the middle of night.

She said if I don't like her to not come back.. She is curt and short every morning. I am tired of being treated rude!!

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Darlene heard

Jul 18, 2021
0

for the pass 2 months every Friday I go over 7 11 in Chester, west VA get a Pepsi at fountain drink same thing nasty just taste like soda no syrup of Pepsi in it. same rude woman in there can't report to anyone to fix it.

always said it's full . there is a problem somewhere in line or pump. she very rude why couldn't she j7st report it to her boss or company????

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John Wallace

Jul 12, 2021
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I do not wish to go into full details.as this is a very serious matter.I experienced employee profiling,verbal abusive,and attempted assault by two employees at a 7 eleven in Downtown Dallas store.

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Michael Scott

Jul 12, 2021
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7-11 at 975 Rollins Rd. Burlingame, at approx7 pm on 7/11/21, I purchased a cup of coffee from clerk Marcial, paying him with 2 bills (dollar), he threw the change at me, which fell to the floor, rolling under the counter.

I asked why he did that, he said "you threw the bills at me". I left without my change, fearing ge might be gaving a schitzophrenic episode. Please check the security film. See attached pic of Marcial. I have been a loyal customer for many years, but will jo longer enter the store if this clerk is present.

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Alissa Gallegos

Jul 10, 2021
0

One of the employees at 711 located at 450 Federal Blvd, Denver Co 80204 has given me problems 3 times already just for going into the store to purchase an item. The first two encounters before tonight (July 9, 2021) my boyfriend had gone to the store and made a complaint on this employee.

72) I try to correct him and he didn't want to change it so I said okay and tried paying for my ice water as soon as I did that he took my ice water from me and started getting super disrespectful towards me (yelling, calling me names, and cussing at me) then tells me that he's calling the police on me.

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Marco

Jul 9, 2021
0

Good afternoon, my name is Marco and I would like to tell you about my experience this afternoon on July 9, 2021 in one of the 7-ELEVEN stores located at 1602 S. BUMBY AVE. Store 21744 and the person who attended me in an unpleasant and discriminatory way was the associated salesperson identified with the ID that ends with the following four numbers 8766.

This associate saleswoman not even for the slightest courtesy responds to the greeting that one as a customer shows her when entering the store, then I bought a six-pack of beer I approached the counter to pay she did not even pay attention to my mind she charged me Because she was talking with her coworker, she didn't even have the grace to offer me a bag to put what I'm buying inside, that is, beer, I had to ask her for it myself and…

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lori s altemus

Jul 9, 2021
0

the 7 11 on s park have the nastiest rudist people i have ever come across i live 2 blocks down have been going to this store through the years it was wilson farms then 7 11 since these owners have been here they ignore you they lie to you and tell you they wont take their cans back they wont change a 20 they they say they dont do money orders they sit there an eat while there s10 people standing in line and

then when i say anything she throws us out and tells not to come back . she does all personal business on the phone while everyone is waiting . the majority of their employees are all related ITS JUST S FREAKING NIGHTMARE.

i tell all my freinds and family DO NOT GO TO THAT STORE. I USED TO LOVE 7 11 NOW CANT STAND THE SITE OF IT

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James Austin

Jul 5, 2021
0

the store in question puts up adverts but does not honor them. example. buy 2 12oz redbulls get 1 free. they have sale sign but don't honor the price. they have done this with multiple products including pizza, chicken wings, etc.

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Amanda Farella

Jul 5, 2021
0

I do NOT know what it is with 7 elevens and myself, but I'm SO OVER THIS STORE. I went to one I normally pass by. Now I know why. 170 Nova Road location in Ormond Fl. I picked up a coke and a candy bar.

I realized I should use the restroom before I get back on the road and so I put my items on the counter to the right of the associate who was talking to another customer (hence why I didnt interrupt). No sooner did I reach for toilet paper and he is banging on the restroom door asking me where I put my merchandise!!?!!

While I am on the toilet!! Really? That couldn't of waited until I was finished? He had to beat on the door down like the police? Had he looked on the counter instead of assuming EVERYBODY shop lifts, he would of seen my merchandise!!!

I'm so done with this store.

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Randeep Mangat

Jul 5, 2021
0

I bought chocolate milk for my 5 years old son from a 7-eleven near World Trade Center in Manhattan, NY (on 7/4/21) After drinking the milk, my son threw up. It was very unusual for him to throw like that. When I checked the bottom, I was SHOCKED to see it expired on 6/26/21 (9 days ago). It seems that expired milk caused food poisoning.

Also, they overcharged me. The displayed rate was $2.49 but he charged me $3.49. It’s not about $1, it’s about ethics.

I will talk to a lawyer to see if this can be pursued further. I don’t anyone else to suffer like my son suffered.

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Daniel F Anderson

Jul 1, 2021
0

The clerk first would not honor your deals for a large soda charging me 1.79 when I called him on it he took it off but then told me my card didn't go thru and it did do I payed twice for the drink and the smokes so you owe me 7 dollars

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Rene Andre

Jun 30, 2021
0

and I do much business with 7 11 on North St. and not even a glance from the clerk.... but I believe something is obviously wrong here and needs to change.!

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Kerry Martin

Jun 26, 2021
0

Fill up your stores. All freaking empty!!! Cooler, cigarettes, everything out!!!!

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Kerry Martin

Jun 26, 2021
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Your stores are freaking empty. Get these trucks moving. Store in Osceola, IN. Has no product. Get shit in your stores!!!!!!!

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Katherine Gardine

Jun 26, 2021
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72 my purchase said declined but the money was taken off of my card. 72 off of my card the first time. 72 been credited to my card. It's not about the money at this point it's about the principle and I'm honestly starting to think that these employees have some kind of scam going at that store where they do this to customers and hope that they don't notice

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Nick

Jun 25, 2021
0

While working here I dealt with a coworker who was on meth and snapping on co workers and customers he would constantly cuss at people including his co-workers he went as far as selling meth at work when I complained about his behaviors at work they said they would talk to him our neighborhood kept getting worse and worse and more and more crackheads kept coming in asking for the employee "mousa" and I kept reporting it to my boss in multiple different occasions and she just kept saying she would talk to him our store kept getting robbed and

more people trying to come in and ask for mousa and for drugs my boss kept getting notified and watched the video and still nothing I felt like I shouldn't be fighting for a store that's letting 1 person destroy it this 711 is still keeping this…

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Ronald Wisner

Jun 25, 2021
0

00 for 2 lg. 67 after Washington state tax. When I tried to address the issue I was told so what my daddy owns the store and who cares if you complain that 7-11 can't do anything to them for the actions of his dishonesty and

very rude vulgar language used to tell that no one can do anything about it was enough for me to rethink ever returning to a 7-11 store. Who knows who is going to be behind the counter and with such a disregard for a person who was just there to get a slurpee with a smile left with an awful feeling of I was just robbed by some young man who's daddy Owens the store so

he can do what ever he wants is just bad for the rest of the 7-11 stores who may have much better service but why gamble on something like that just for a slurpee. All this occurred at 10:55pm on 6/24/21…

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michael jerge

Jun 24, 2021
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A 2 instead of a 1 because trying to give girls a break.But 3 of them here and it still took me 15 minutes to buy beer.Wouldn't it be easier and more efficient to maybe pay a security guard instead of a 3rd girl if its really necessary to lock the coolers at 2 in the afternoon?-Doesn't surprise me given 7-11 track record but why did U buy this place without understanding how to manage it?

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Natalie Banks

Jun 14, 2021
0

I stop by this 7-eleven every day after work for gas, cigarettes and a drink. But for the past two days I have bought food from your hot food section. That cost me eight to ten dollars extra than my normal amount I spend every day.

But both days the food was UNEATABLE!! 1st day the meat pies were so hard I could not eat. And the 2nd day my egg rolls were rotten and smelled like death and the chicken taquitas where again so hard they could not be ate.

The store is leaving food out so long it is no longer good, it's spoiled!! This could make a person very sick with food poisoning. I did not take pictures of the food did not think I would need it.

I would like a refund on these ideas.

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Mircle Sanders

Jun 13, 2021
0

I visited Stripes (7-Eleven) off FM 1765 in Texas City last night and the store was filthy!! There was trash all on the floors, the counters were dirty or stained up. Not to mention there were absolutely no cups stocked to get a drink a fountain drink.

And the trash at the pumps and by the doors when you enter the store were full and smelled horrible!!! There was no food put out in the hot food area or the deli. I had to use the restroom facilities was did not dare even bother to go in them, I didn't think to take pictures I just paid for my gas and left.

I come to this store pretty often but here in the last few months it has really gotten out of hand. I won't be returning until I see some changes. It really needs new management or new employees because it is nothing like it used to be.

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Doug elam

Jun 12, 2021
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Haines city store 220 am i go in this every day at least one time though out the day and night i work maintaining a store couple blocks away and the mall across the street that the guy i work for just bought tonight i go in there and to buy drinks and food like i do every night there a blonde hair guy running check out the costumers in front of me as he is checking them out he never puts down his phone he continues to talk to another guy as he checks people out when i get up there i simple make a statement that a employee should put down the phone when interacting with costumers his reply is he dont get payed enough and

he can multitask and never miss a beat my reply was it was rude to talk on a phone when your being payed to help costumers his reply was he makes 970 i think is what he…

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Trent Bovee

Jun 10, 2021
0

Store # 33184 1790 Farnsworth Avenue Aurora, IL 60505-1512

I frequent this store regularly, at different times during any given day, living just two, (2), blocks away. I often encounter the late evening, (after 10 or 11pm), cashier, and occasionally as early as 3-5 am. Such is my schedule. I have found that early times there is no coffee made, and the counter is messy, sticky and filthy. On one (1) occasion there were bugs crawling on the equipment.

Adding to my dissatisfaction is the attitude of the Late shift cashier. I don't know her name nor operating number, (is it on the receipt ?), but she often has haughty remarks when I have but placed my order request, or, placed my items on the counter. A number of times,(more than two,(2), she has walked away from the cashier's window when I…

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Colin Fraunfeldef

Jun 9, 2021
0

Why is there no coffee at night there used to be coffee now there isn’t I’ve been coming to this store for at least 8 yrs and there’s no coffee why. Counter person is so rude not to mention unsanitary.

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Vincent Biancamano Jr

Jun 9, 2021
0

He make a very troubled young man. And was kind of getting sort of violent verbally with me I mean enough‘s enough seems like more 7-Eleven‘s I’m going to today the clerks have attitudes they don’t wanna work specially dealing with lottery tickets

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Joan Sampson

Jun 6, 2021
0

Ok it's the pandemic I get it but I work for UPS graveyard. It's bad enough stores now close at 10pm but when I go in at 8-9pm for a cup of coffee my local711 doesn't have any already made .

I either have to wait for someone to come make a fresh pot or do without. My husband won't drink any other coffee but your exclusive blend. I can't buy it in stores to make it at home.

Also my local 711 for some reason doesn't seem to know how to count change they never give back the correct amount they always round the price up or down to the nearest nickel.. they want me to have the correct amount for what I'm buying but they never give back my change.

I'm always shorted a few cent. Either the clerks are stealing or they are just lazy. Either way I don't go in to 711 unless I have to. I've been…

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Steven McLeod

Jun 5, 2021
0

Once again left 7-Eleven at Victory boulevard and clove road on Staten Island on South avenue and Forest avenue 14 people waiting online because one register was only open with a person getting over 200 lottery numbers this happened at both places get a separate line or a separate cashier for your lottery people it's not fair that has cash paying customers have to wait an hour because somebody wants to play two or 300 numbers

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Linda M Danks

Jun 4, 2021
0

The 711 store in the town if Leray NY is HORRIBLE. Everytime we get gas the pumps wont accept our debit card,we have to enter store to process card inside to get gas and then are told we have to pre pay 1st,day or night.

I've watched this happen to other customers also. I have quit going there and now get my gas at the other sunoco station down the road. Liked this store better before 711 took over. Oh and you can never get a gas receipt

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Apphia-Yaya Schramenko

May 27, 2021
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I asked my son to hit 7-eleven cash money machine its no fees to my account $40 and break a $20 to get change. Comes back money short cashier typed in $10 vs $20 and gave change for $10. Ongoing issue we always ensure to get receipts my son asked she pregnant cashier gave him lip.

its always an issue with the ladies reported them numerous times they feel they are independent not owned by 7-11. Very rude basically he returned explained of course ladies were rude, tried to use a taser on him she was the only aggressive one screaming he attacked the pregnant cashier whom was behind the counter some crazy unnecessary drama.

I get a call go get my money myself. I arrive cashier is screaming on the street corner I explained to the officer why I was there it was an avoidable alteration between…

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Joan Nieman

May 26, 2021
0

Traveling through Colorado Springs and stopped to gas up and use restroom. Told they were out of order. Both of them. Should have a sign at pump “no restrooms” so we can trade where facilities are provided.

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Jessee Gonzalez

May 20, 2021
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The cashier was very disrespectful for no reason like he was having a bad day he started cuzzing me out and disrespecting my mother .

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Alexander

May 13, 2021
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500 tonawanda street (tonawanda newyork )your employee 'stephanie' short black hair spanish lady is rude to customers I'm sure it's also on video on how she treats employees that are new there ,I'm telling you this to look into this matterI I spend alot of money at your 711s I'm talking 100 a week I'm in that store and that "stephanie" is not what 711s would employ ,how she treats people is disgusting behavior and should not be tolerated !

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JEAN FORGET

May 10, 2021
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21. It was reboxed with Christmas prints inside. The pints were all dented and the beer was bad. Who reboxed old beer and sold it. Would certainly like my money back. That is poor business ethics. I certainly would not return the store at 14 and hayes in Warren or Fraser

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troy silas

May 4, 2021
0

poorly run store, rude employee's dirty store, lack of hot foods do to laziness. selling hot food dry and hard and burnt. 1140 Lyell Ave Rochester N.Y

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Aaron

May 2, 2021
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They screwed up my card and so I lost 50 dollars worth of spending money. And this was not the first time they screwed up my card.

I even sent an email and no one got back to the email except some self service nonsense.

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Ed johns

Apr 29, 2021
0

triedvto buyva 2 pack cigarrillo swusger GRAPE FLAVOR 5 PDT WAS REFUSED amn78. he didn't know what GRAPE PURPLE COLOR SWISHER PACKthat knows what grape is what color purple IAM a person 7 11 LOCATED CORNOR BTOOKHUST AND KATELLA ANAHEIM CA HE AKDOBTRUED TO SELLBNE TWO SWISHER CIGARRILLO PACKS! TELVTEX 714 793 3812

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Grebil Reyes

Apr 18, 2021
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7-eleven 516 valley RD, west orange NJ 07052 04/17/2021 at 07:26pm (as of receipt.)

At the time and address above I stop by this store to purchase some items as I usually do when I travel to visit relatives near the area. When I pay with my debit card, the cashier tell me some of my items didn't charged and I needed to pay cash for it, At first he wasn't giving me any receipt even I paid with my debit card, neither for debit or cash and only because I insisted he handled the receipt but immediately I noticed the full amount was charged on my debit card, then I proceed to check my bank statement and the full amount was showing pending, yet the cashier refused to give me cash back or any receipt for the cash he already had taken from me. Basically I pay doubled for the item that according…

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Miguel Alvarez

Apr 17, 2021
0

The guy at 711 on april 17th at 1:00 am showed poor manners to costumers and sexually harassed them and I feel he should be run through a drug test thank you.

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Raul Moreno

Apr 10, 2021
0

Went to store in 325 s larkin ave in joliet Il for coffee and all where empty and the cashier was in the cell phone;asked for and said people drank too much,while preparing the coffee a bunch of hundred bills was left in the counter;at everybody reach;told her about it and acknowledge the quantity,like baiting me or someone to steal it.this store is been going down hill for a year or so;is a little better in sanitation because was really bad. Was my place to get coffee and a sandwich but not anymore.

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