Aaron's

First let me say ive never been a customer nor will i ever. Why u ask because ive seen first hand the type of harassment these people deal out. I have family/friends member that do rent to own from them but that’s between aarons and them.

Sadly not the case because they get on whoever opens up a door to them. I dont like the level of disrespect they display to anyone they consider an associate of those that owe them. All im saying is they need to learn that they cant take it out on whoever they think is close to the person owing them, that needs to stay between them(the store and purchaser).

I shouldn’t have to made to feel like im doing something wrong by not giving em phone #s or address or scheduling times or whatever they want to demand. Not my place as a visitor/guest for when im…

I purchased a washer and dryer from this store in Midwest City, OK. I paid it off within the 120 days, cash price. Afterwards, I had some furniture ordered; my problem began with the order. I was told I would be scheduled for Monday which ended up being Wednesday.

Some of the items was not on the truck and the other set up could not be completed because they did not have everything needed to completed installation. m. Prior to that time of closing I called and they told me they still had time to get there.

The guys who left install incomplete also left trash in my yard from opening boxes. , no one showed. Several phones again to the office. I was told everyone was gone. Yea, and no-one delivered anything to me. The next day I was told I am sending them to your house right now.

They did…

My name is Shane Plemmons ,I'm a long time customer of 25 years or more ,I'm not one to complete over nothing but this insadent in my mind warrants a complaint, our current refrigerator stoped working after years of use witch we purchased with the Aaron's Greer s,c store with no complaints as also a washer and dryer we also purchased at the same time as the refrigerator, after the refrigerator stoped working naturally we went to Aaron's of Greer and leased another one and it was around my wife's birthday and

I decided to lease to own her a new washer and dryer ,I because our reasontley pare was the same age as the refrigerator and I figured it was about time to replace them also so I picked out what I thought was the top of the line of Arron's of Greer s,c store and got all the bells and…

Yes I call Aaron's a couple of days ago to see about my order see if it had came in yet it took some time and I was told that I needed to have a cold they sent me two different codes so I don't know if they're trying to take double the money out of my account or what then I call back today to see if the mattress and box spring could be delivered on tomorrow and

how much money I would need because at the present time they are taking money out of my bank account automatically for a dinette set that I have and the young man I was speaking to is named Joseph and I told him I need to find out the amount he hung the phone up in my face I called right back I left the phone ring and ring for a long time no answer I waited a few minutes and

call back again same thing happened the phone just rings…

I made 2 payments accidentally on the 3rd of April. I contacted the store, they assured me a refund. As of today, I haven't received any refund and my bank hasn't seen a refund issued. Im on disability

We rented a TV and sound system not to long ago. And returned it because we were never home to watch it. We called to return the TV and it took the company almost 3 weeks to pick the equipment up.

They made many arrangements to pick it up but never showed. Then randomly showed on a different date 3 weeks later. Now we want to rent a PlayStation but they are charging us for the 3 weeks they took to pick the equipment up before they will rent to us again. This is not okay.

Management is saying we are incorrect on what we told them. But we are very correct. They litterly took 3 weeks to pick up the TV after we told them to return it.

The Aron's store in Lafayette on ambassador when I tell you everytime you call there they don't never answer the phone u got to keep calling until they findly answer I went to pay my note last month it was in the evening sometime they had the door locked and someone was there because they had a car on the side of the building

I went to the Aarons of Sylva on 04/13/2023 which is located in Sylva,NC to pay originally on the freezer that I was trying to get my life reinstatement back on because I've paid so much into this merchandise. As I go in I was greeted my john the manager and another guy whom I don't know his name, but I asked if Allie was there, John replied yes she's in the back and asked his employee to go back and get her.

00 that way the rest could go to the balance and that I could pay it off in June. 00 yesterday and 100 on the 19th and then 200 on may 3rd to get the 400 paid and the merchandise delivered backout to my home.

00 more dollars on top of the 400 bc of leasing fees. I replied how much are the leasing fees on it? 00 ir more i said could you give me a detailed line bu line as to what its…

On March 28, 2003 I made a specific perchance for a mattress, box spring and black button head... After NUMEROUS complaints on this store.... This past I accidentally caught the REGIONAL manager in. two days later in the middle of the night...

Tuesday Today is April 13,2003 7:44 p. m. and the company just showed up with the wrong headboard and no pillow top mattress. WHICH WAS THE WHOLE TOPIC OF THE CONVERSATION... Either the store manager just keeps making mistakes or he's a not qualified for that position.

Either way I'd like to escalate the matter and speak to someone who can get my furniture

I ordered a refrigerator from them and when the delivery guys came with it they were very rude to my fiancé. One of the guys cussed her and yelled at her and said she was rascist he stood out in the road beating on his chest screaming “You Need Me” to my fiancée after the other guy dropped the refrigerator onto a table that we had sitting outside and

put a big dent in it. So anyway the black guy called his boss Tim who came out and proceeded to tell my fiancée how she could and could not speak to him and his employees in our own yard.

Which in my opinion she was just trying to tell them that we would put the refrigerator into our house ourselves. This went on for about an hour. So fast forward a couple months and now we get to the harassment.

I had an emergency that came up this month…

The Aaron's from Hope Mills they didn't want to come pick up their 86 inch TV and didn't want to repaired the tv tell me them didn't do the damage for the tv and tell me I have to pay them 1500 dollar to get other tv before I get other tv, and tell me if I don't pay will go to my credits.

all I want to let them fix the damage of the tv that all I want them to do if them cannot do that why I have to continue pay some if not fix, no I not pay nothing if them can fix the tv that all that need to do.

I was sold an HP All in One desktop computer last year at the Defiance Ohio location and I was told it was a touch screen and it wasn't. The computer has been in Aarons repair shop once already for over a month and it has just came back from HP's repair shop a couple weeks ago.

I am STILL having DNS, Network Driver and USB issues. And before I sent it to them for repair I was informed that it is not a touch screen and it could not handle being the main operating device in a recording studio.

00 more for a computer that is touch screen and has the abilities of maintaining a recording studio. 00 for the first one that it could handle all the work and it was, in fact a touch screen. I have been a very loyal customer for many years.

I spoke to the manager John there and I asked him if he…

Ok on March 10 i ordered on line a ge stackable washer and dryer then i got and email on March 16 saying it will be delivered 1 to 3 days so i waited a week to call to check and then Saturday i called the Richmond road store and they tell me they call me back but never did then i waited a few days go by and

called again same we will call we are waiting on a truck so it's been 2 weeks now so i called again yesterday and the worker Devon told me that his manger Nancy is with a customer and she will call you back so i waited and went about the rest of day so it was 7 pm and never got that call from the manger Nancy just like they been telling me for the past weeks now is this how you let your employees treat your customers i think this so

unprofessional so and today still no call back about…

I sent my 65" tv off to be cleaned via Oneonta Al. Aaron's store , it has been gone 4 months now , the store manager Brandon is making claims that are nothing but lies. He is upset that my mother had returned a washer & dryer combo , ( which has nothing to do with me ), he is making claims that your service men that clean says that the TV was full of roach bugs.

But my home does not now or will not ever have roaches . ( I can not stand filth and bugs are just that. ) I do not apprythey way he has lied to me and about me. I do not appreciate not knowing what the hold up is on my TV .

It was not tore up just kept resetting twice a day. He stated it might need to be cleaned , and since I have the insurance . I have him the ok to send it off. When I asked how long it would take he said ,…

I am purchasing a zero turn from the rock hill SC store and it will crank but not move. I called store and have been trying to get it repaired and everytime I call I get told they don't have room for it and it's a hour and a half to place to get fixed.

I pay my payments on time and can't get it repaired. I have purchased a lot over the years through Aaron's and this probably will be my last time. You will be taking money out of my bank this week on time but I can't get this mower repaired.

I would do it myself but like I told the manager I just had shoulder surgery and can't do it.

I have a recorded message of an Aaron's employee using foul language and cussing at me via voice-mail. What kind of business let's their employees do such a thing. The agent has called before and I recognize the voice, but the agent called from Aaron's number, then immediately called from blocked number and left the message.

" I should get an attorney involved, cause it sounded like a racial attack to me.

Marvin from the Dearborn heights store sent a sale associate to my house at 8:24 this morning my due dates are every other Friday for my sofa and every first of the month for my tv I was late paying my bill yesterday due to being sick and in the hospital I was unable to pay it yesterday but was the first thing on my list today, Marci the store manager knows our agreement arrangements never had a problem always paid my bills on the due dates but

today Marvin sent someone to my house at a very early inappropriate time after contacting him about the situation all he could say was have a nice day and hung up on me I wish to not deal with him in the near future

I was treated rude of what I think I got hung up and then I had a big panic attack and then call back from them I got alot of disability and I almost end up in the hospital over this I would like someone to call me from the head office please so I can explain better not from the one in Peterborough my number is 705-977-1577 and my name is dawn bell

Very rude I'm getting lawyer for not picking up my furniture

I purchased a 65 in Philips Smart TV from Aaron's. Back in January the picture went out and since I'm still making payments Aaron's came out to pick up the TV and replaced it with a very cheap 50 inch.

Since then they have collected two more payments and about to collect a third. Every time I call them and ask them where my TV is they tell me flat out when they get it back I'll get it back until then just to leave them alone.

I want to know where the hell my TV is

29 was my last payment!! I ask more than once this is my last payment i was told yes it was!! This is the worst place to deal with i call couple of times about the bed base needed to be switch out in a year time they never came i was so

glad to be done with them i will go drop their money but you better give me a receipt so this dont happen again never pay from the phone and believe me they are liars about there services!! Aarons in Sulphur were the best its not the Company its the people who manage the store!!

Would love to give them zero but wont let me do it

I receive a monthly penision retirement money from social security and my payment usually post on the 12 of each month.it was late and I understand that there our late fees this situation wàs out of my control and I was asking for more time until my money post.and there coming to pick up my furniture on Friday I enjoy renting from y'all company I have always paid on time have rented for years and always paid off.just asking for a little more time. Thank you

Very bad customer service it's been over 2 months they said they would replace couch and still nothing. They are waiting to charge extra to replace television

I am buying a stove from Aaron's my stove is not working Aaron's has not fixed my stove all my payment are up to date

Me and my mother sister inlaw went to Aarons with the hope of finding a good deal was told it was a good place. My mother Maria Martinez was looking for a washer and dryer but being thier saw a refrigerator that my sister inlaw liked to get as well they live together they were paying cash.

Deal was made for the set of washer and dryer with the refrigerator add on to. This have be the biggest problem on get my things right and fix and right I got two washer ,refrigerator. Called team members told me that was what I ask for really who buys two washer it the part I got the dryer but they were not the same or color I told them these weren't the ones she bought told them ok it's fine not even 2 week went refrigerator freeze stop working with the top part all my food was grage my dryer have not…

I’m getting tired of the Aaron’s harassing me at my job. They’re not suppose to be calling me at my job. I can file harassment complaints against them if it continues.

First of all, first couch didn't fit..okay, fine, picked a new one.....a 3piexe puzzle couch yesterday....TODAY a 2piece couch shows up, delivery drivers bring it up, me being nice.....okay, it's not the right one, but this will work.......guy from the store says he steam cleaned it ....it STINKS of cat piss, and what else? Ask the delivery drivers, they watched me, inside the couch crevices....A DIRTY DIAPER, crushed up snacks, Doritos, dirty snot filled napkins, crumbs, dust....etc etc .......yeah, I either need a new couch, or a huge discount on this one for the money I'm going to spend cleaning it!

857-258-4409 Thanks

I have been getting harassed by Aron’s someone previous was renting from them and they keep showing up yesterday I got called a dumbass while a delivery driver was at my place while he was in the phone it is not professional at all I do have video evidence

Got a refrigerator delivered and the delivery people cut the cord. Went to store picked out another fridge,told them take doors off of it. They took one off left door with the water and ice on it dangling need less to say it looks like it went through a demolishing derby dents all over the doors and the ice and water do not work.

I didn't make one payment. The store told me as long as it kept food cold &frozen it worked. I am giving it back and going to rent a center and getting better service the people at your store tell to many lies.

They are very rude and unprofessional. Thank you. SAMUEL GRAZIANO

My dryer has been in service for over a month now!nobody seems to know when I will be gettting my dryer back

I purchased two televisions almost a year ago I'm on a 24-month plan in January I called with a complaint and it's cooked someone come out and check on my televisions I have switched four times because my TVs will not stay connected to any wireless routers I was told that they were going to send someone out or have someone call me to send someone out no one never called me back today is March 3rd I called February 28th and

I talked to someone my payment was late and I explained to him why I did not pay my payment he said that it had to be updated in order to send someone out to check out the TVs before they could be sent out to get service I paid my bill it is now up to date no one has called me each time I have called I was told that a manager had stepped out or was gone for the day and…

I have been a customer for over 4 years and have paid every month my payment. I have expressed that I get paid on the 15 th of the month and that's when I will pay. I have 2 payments left and the store is harassing me to pay now, not on the 15 as I have every other month in the past.

I have explained that I will pay the last two payments on the 15th. I have got only one extension in January so now they are demanding I pay now. We are talking a matter of 12 days. I have been a customer for over 4 years and they are not allowing me 12 days to make the final payment.

This is how you treat customers that have been with you for over 4 yrs. I can't pay what I don't have. Yet I am harassed first thing in the morning at 8 am even after I spoke to a manager.

This is unacceptable behavior to a…

I ordered a mattress and in casement on February 21st I have had nothing but problems from the manager at store C 18-70 he is very rude and from day one he is not told the truth. I waited all day yesterday for them to deliver my mattress they did not come so I called and the manager informed me that he didn't say they would be here when in fact they did.

He then went on to tell me he was refunding my money and deleting my contract. He basically was calling me a liar and argued with me continually. I worked at the Cincinnati International Airport for 10 years and customer service so I pride myself on having patience with others who have to deal with public.

So to say I'm understanding is an understatement. That man needs customer service classes! He is a poor representative of your…

Conroe location They have lied gave me loaner and don't do what they say they keep telling they will fix the ones I wanted and have not I have loaners for the last 4 months I told them to give me a write off for the cheaper one ( loaners) and was told no I was told to catch up the payments and they fix the other ones well two months later I still do not have the washer I picked and

they want money on them NOT TILL I GET WHAT I PICKED OUT OR FIGURE THE NEW PRICE OF THE LOANERS THEY HAVE DONE NOTHING BUT LIED ABOUT THE WHOLE THING . THEY HAVE NOT ADDED TO THE CONTRACT SO EITHER WRITE IT OFF OR I TAKE NEXT STEPS SOMEONE FROM THE CORPORATE OFFICE NEEDS TO RETURN MY CALLS AND EMAIL

I happened to login into my account today because the amount being charged to my card was higher than what the store told me. Low and behold they had enrolled me in some foolish membership club for discounts at restaurants. I never knew about this membership or authorized it. They charged me 15.66 in Dec 2022 and 11.15 in feb 2023 with another payment scheduled in March. Pure fraud.

In addition I have made numerous calls to Carlos in the Albany ny office to repair a broken drawer on my new dresser and no response. He said he would put it on his list. Never heard back.

I tried to amicably resolve this issue today with an online chat who offered no refund or help with repair issue.

I had to disenrolle from ez pay and cancel my card. I will make no more payments until my money is returned…

I purchased a washer and dryer from the errands on menaul and Albuquerque I've had it over a year the lock on the washing machine broke I called them they said they could fix it they said they'd give me a loaner washer they picked up my washer and it's going to be a month that they've had it they haven't brought me a loner I've been having to go to the laundromat which is very inconvenient for me I've called the manager twice well I've called quite a few times and

with no satisfaction I feel like I'm just getting the runaround I would like my washer back it shouldn't take a month to fix it so if there's someone who can help me I'd appreciate it

they are the rudest ppl I have ever came across one named devin amd one named Hannah .

this TV is beat up and definitely not a 55. Inch. Even though the serial number match.. I want my TV that I'm paying for it was New out of the box . If this problem is not solved.. but will not pay for something that is not worth it

My fiancé financed me an amazing gaming laptop from Aaron’s and it’s been my prize possession since I got it. I seriously adore it, or I did when I had it. See, recently I turned it in to have a network card replaced.

I was told by the store manager (who happens to be the most unprofessional manager I’ve ever witnessed) that my laptop would be “in and out in a week, week and a half tops” (her own words). First red flag.

It’s been over two weeks. My second issue, and this one is my biggest concern, is that my laptop was reset to factory settings… without my knowledge or consent. According to their service providers, the network card wasn’t the issue, and the laptop needed to be cleaned of viruses.

Cool, we get it, it happens. But… why was this decided, and the laptop wiped, without even…

I got a push lawn mower in September from Aaron's in Statesville NC I've never used it I can't crank it it was suppose to have a bag attached and it didn't a guy came out one time and crank r it for me I called them 2 months ago and told them I didn't want the mower they were suppose to come the following Tuesday and pick it up and I told them not to take anymore payments out of my account the bank was suppose to stop it also I couldn't down load my app for my bank so I couldn't see any transactions so when I did get it I saw they were steady taking the payment out I've called them 2 times about this they still haven't picked the mower up I want that money put back in my account for 2 months

Thank you Wandola Harkey

I have two more payments on a lawnmower. When it is paid off I will never buy anything else from your company again. I have used your service for years even though the customer service in the Lumberton office has been bad for years.

They are the rudest people to deal with. For over a month I was harassed back different ones from Aarons. Constant notes on doors. Knocks at my home. About an account in Laura Greens name. My next door neighbor. , which I kept telling you that she didn't.

I had to call the store and twice to tell them not to come to my home. Now they are harassing my son. He has an account with an air conditioner. He has one payment left. He had it set up on an ezpay coming out of his check.

Then he went and got a tv and recliner. Had it set up on ezpay as well. Well today…

' I'm like fine whatever- well I had no luck as well as the guy never reached out to me either- I kept going in every week and asking if they had made me an appointment with the repair guy and they thought that I was going to call, umm 1 I don't work for Aaron's 2 it's not my job that's when I decided to stop payments until they made my appointment.

00 worth of food waiting on them) then they brought us a loaner fridge while my fridge was off being repaired, they brought my fridge back and oh my gahhhh my fridge was damaged (have pics) I went to the Store and told them about the damage that occurred and showed them pictures of the damage- they came and got the fridge again this time they had to order the handles and parts that were damaged.

Once the fridge was ready they came out to get…

The store employee called my mothers cell phone and left a very rude and nasty message for me.I wasn't aware that I was not on auto pay anymore.He should have called or sent me an email before calling my mother leaving her a rude voicemail

I recently started renting from the store in Flint Michigan on Miller Rd. I lost my job and kept in contact with the manager even told her that I filed unemployment and showed paperwork. I even told them I will try to get money from family members towards my account which I did come in and pay a little.

I told them I started work on 2/6/ 23 and get paid every week and will be in to pay my account back on track. I have been working with them. I got disrespected by a co worker when I was explaining my situation.

Where she hung up on me. This Store is not trying to understand.

i feel i didnt get treated with respect over the phone with tiffany and some other female hanging up in your face why asking a question in you call back they want to start laughing when you let them know that they was wrong and stuff very very disrespectful

Well your team members at aarons is very disrespectful I'm trying to ask a question in they hangs up and your face and you call back they want to start laughing like stuff funny and catching attuides with you cause you uses another instead of the one on file I need to talk to some over your manger and employees my number is 3186258716 my name is Donald collins

Hello I paid my bill and setup an ezpay for the 15th and the manager at the store refunded and changed my payment without my consent and I have proof that my bill was paid.

Your location on Airline Hwy Baton Rouge Louisiana is the worst place to go to their management and Employees are so rude they lie and take your money and use violence as a answer they put items on your account you didn't ask for over charge you tell you one price then it comes out to be something else in my opinion it needs to be a investigation done on that location because too many customers leaving and complaining they help who they want to they are not been fair to all customers evenly.

My TV I'm buying is brand new .stop working..my son had to take the TV to Aaron's Slaughter ln.gave us a loaner which is not even comparable to the one I'm buying Sent the TV in December 6th still waiting.This company use to be outstanding..once this is paid I'll will not be returning..I shouldn't have to wait so long getting run arounds.

They took money out of my checking account twice last month for a payment. They said they would credit my account back for one payment, it's been a whole week and I still haven't received my credit back into my account. All of this has resulted in my account being overdrawn and the manager and assistant manager act like I'm an inconvenience to them.