Aaron's

Very poor service from the manager I am renting to own a washer and dryer and it's prepared and they have refused to fix it they say that it's my fault not there when I try talking with the manager she is very very rude and unprofessional

My parents, who are in their 80s, were lied to, manipulated, harassed, and deceived by the manager of the Aaron's store in Sayre, PA. It is a long story, but here we go: a person who rents a trailer from my parents, skipped out and left everything behind - including some items that they were told were rented from Aarons.

We had no proof of this, so my dad refused to let anyone into the trailer for these items. My parents were then harassed on a regular basis for a couple months - phone call after phone call of threats and name calling - trying to get my dad to let them in the trailer.

When my dad had enough of these calls, he met with who we believe to be the store manager, JD, to discuss the situation. (NOTE: I am not sure if that is his name. All they remember is it was 2 letter…

My complaint is about manager at the above business name Jamil Alexander, this issue has been going on for approximately 3 weeks. I walked in store to make a payment. A female employee stated that the computer was not working properly after I scan my card, to make a payment.

She being used another scanner to try and make another payment go through but it did not. So I ended up using have cash and have a payment on another card. The next day it show ed where the payment did go through $57, after I had already paid on another card and have cash.

I have went to Aaron's on four different occasions explaining to them and showing them what happened. I got my bank manager on the phone and they explained to them that all payments went through. On yesterday the manager Jamel Alexander started…

I have been a customer for quite awhile now with Aaron’s. It seem that every time I contact them because of certain item I saw online and it always happens they can’t help me. For the life of me I can’t remember his name but anyway I always get thrown back online.

That whatever I saw online is only online they can’t help me regarding that item. Such bad customer service that the McAllen store on North 10 th in McAllen, Texas has , the men are the worst. You would figure you want to help that customer so that they can keep coming back, but they don’t.

If your tired of your job than quit because the way they treat a person is no way to keep in business. And I don’t want anyone from that store calling me either.

One star is beyond being nice in my personal opinion. THIS PLACE IS AWFUL!! I have paid so much money and have had an ongoing issue with them and their horrible customer service since I lost EVERYTHING due to the hurricane.

The manager Jose tried telling me I did not have insurance and would have to pay for the couch I no longer have for weeks just to find out I am not responsible to any damage caused by an Act of God per the lease I have with them. He has called me several times only to hang up me.

I have all the proof on my phone records. They will scam you any chance you get and you will only call you to harass you about payments but you won’t hear a word from them when there is an actual issue.

Since sharing my experience with a mom group on Facebook so many people are disgusted…

Purchased (new) washer from Aarons in Seaford De. Early Nov. in 2 weeks Nov 14th washer broke. Called Aarons was told someone would be out on Friday Nov 18th. NO one showed or called. I stayed home all day. As of today Nov 28 still no one called no show.

Pd for one month had it only 2 weeks before it didn't work. Stopped by office, Nov 28th store was closed. Called several times no answer. Called corporate on Nov 28, sat on phone for over 1/2 hr. no answer.

good night i am asking aaron to give me until friday december the 3 2022 to make my payment because i have a death in my family and i will be back on wednesday morning which is the november the 30 2022 and they are giving me a hard time to get an one time extention i always make my payment on time please assist me in my case please please give me until friday december the 3 2022 or else i will have to do a bankruptcy please assistment me until december the 3 2022

They delivered a ton of stuff to our neighbors home after we went in looking we signed NO AGREEMENT PAID NO MONEY and they showed up and dropped off the stuff to the wrong address We never received a product but now daily they are harrassing is calling showing up multiple times a day yelling at our children and threatening us.

This is Aaron’s in sayer pa! Something needs to be done or I’m hiring a lawyer and calling the police I’ve been trying to call your corporate office for weeks nobody answers the phone please contact me asap 5702505695

I got a gift from a friend and Aaron didn't want to deliver it cause I had a bill with them ..and the gift was from a friend . The agreement was made sign and at the delivery time they said they couldn't drop off my gift cause the person who I give rhe gift to owe Aaron money ... I would like to know why

I purchase A T V from Arron’s and the picture tube went out .I received another TV which done the same thing.I received another TV from them on Nov 3 2022 and the same thing has happened again.My TV has been in the shop sents I purchase it

I was not satisfied with this order. I purchased a fridge from you all on November 9 and guess what it not at my house yet. My son went to get it but they would not give him the strap to hold it. That following Wednesday it was supposed to be deliver. Not !!! Nowl it almost thanksgiving and now I’m still waiting. I need justice

Jackie Alston

Hello my name is Josephine Sandoval I put a down payment on a bedroom set on or in about the beginning of October Aaron in Stockton CA keep giving me the run around they keep making excuses I really wanted this bedroom set I would like to know what can I do about this situation

Hello I like to know why I haven't received my bedroom set that I ordered online over a month ago I put my down payment and the guys that work at Aaron's keep giving me the run around so how do I get there attention to find out what happened to the bedroom set

Ordered front room furniture 3 weeks ago and all I get is excuses as to why delivery has not been made

Hello, I am placing a complaint against the Aarons store on Capital Blvd. in Raleigh, NC, 27604. I am 18days past due on my payment. A delivery man came to my home on 11/18/22. I was not home. The delivery man(Ren) rang the door bell and the proceeded to bang on my front door, and look in my window.

Caught all on my ring video. I spoke to Everett at the store at about 6pm the same day and told him I would make a payment the following morning, he agreed to that. On 11/19/22 the same delivery man comes to my home at 8:30 am, woke me up.

I called Everett to confirm i had agree to make a payment that morning, he confirmed. I consider this a form of harassment for a bill that is 18 days past due. This is extreme collection tactics. I receive no apology in the conversation with Everette this…

I called corporate about a month ago, about an employee name Eric at the Vidalia,GA store. He has reached out to my family (who isn’t on my account) about my payment. He has contacted us through social media, and I have proof of both of these things.

This has been on more than one occasion. Tonight, November 18,2022, the Vidalia store contacted the Waynesboro,GA store to come get my washer and dryer. The guy from corporate told us to have no contact with Aaron’s until the DM reached out to us, which has been a month or a little over a month.

So I’m writing to complain, but also to inform you that we will be filing a lawsuit. The lady from Waynesboro was super sweet about it.

The Lincoln Park Michigan store is ran by crackhead manager and giving out infected furniture. And refused to get me off the mailing and advertising list!!!!!! Calling corporate office Again!!!!

I am currently leasing a couch from your 4405 Montgomery Road Norwood, Ohio 45212 location. I had to move and requested the pick the couch up for a return. This was prior to the 1st payment. It was scheduled to be picked up on Tuesday Nov 8, 2022.

They never showed up nor did they call to tell me they were not coming. I missed entire day of work just to sit and wait. Then we rescheduled for Thursday Nov 10, 2022. They called which was missed by 2 minutes and I called back.

Because I didn't answer on the first call they would not be coming to pick up the couch. Now I am paying for a couch I do not have because the landlord had to dispose of this couch because this location would not pick it up.

I have tried calling the store multiple times and nobody ever answers the phone. As a…

Good evening I live in Pittsburgh I got a dryer n table from the Edgewood store today 1 of the drivers bang on my door so loud my grandma n kids thought it was the police and then when my daughter came to the door the driver was very rude disrespectful n threatening my daughter she is under 18 she was so scare my neighbors had to call the cops he name is Todd or something it start with a t my name y is scare for her life after a man that works for your company can come and

disrespectful a minor I know for a fact that not what your company stands for then he screaming he knows we’re we live my name is Reckia taylor Im currently about to see what can be done and then when I call the store his manager was rude and was really Not trying to hear my side me Being the customer 4127284459

This Black driver with long Hair in lacey was riding my ass in the aarons van and was flipping me off. He was also going like 65 in a 25 zone he was driving crazy he going to kill someone also almost hit someone crossing the road you need to train your drivers before you let them drive a company vehicle this guy definitely does not be driving he should br fired...

I was at Aaron's on county line road I paid to rent a washer and dryer Paid my money and was given to run around about when I will receive my merchandise. That is a very unprofessional store they would take your money and bring your merchandise to you whenever they feel like it.

I advise anyone not to do any business with that store. So I requested for a refund. Now let's see how long it would take to actually get my refund.

Cece came to my house today looking for a payment. I have already told her not to come through our locked gate. She got into a loud argument with my girlfriend on the sidewalk in my neighborhood and embarrassed us.

I have many dogs, all rescues and one foster who is very aggressive. I have warned her our dogs can be very aggressive, two of them have had repeated bites. I live in a area close to crime and one of the dogs is specifically for protection and i have him out in the yard periodically.

I have signs about dogs being on the property. When someone comes into the locked gate, all 3 dogs go off like sirens and i imagine this is distressing to some neighbors, one has a newborn. I have already told her not to come into the locked gate, and she has several times while we werent home.…

We ordered a generator for express delivery 4 days ago and it was supposed to be delivered yesterday and it was not it was delivered today and now the store will not let us pick it up do not know why it's going to be below freezing tonight and I have no power at my home and that's why I was getting the generator this is the biggest load of b******* crap whatever you want to call it. This is absolutely the lousiest service I've ever had in my entire life

Manager continue to yelll at me even after I explained he was on speaker and I wasn’t trying to yell. Was told an item was paid off but a few weeks later get a call denying payment. Visited the store and asked for payoff amount and was given an amount and paid that price we were quoted.

His customer service skills were very unprofessional You don’t talk to customers that way! I am a RN and I can afford to buy from somewhere else but all of the accounts I have paid off in the past the service was much better

I was basically belittled by a sales manager in a store in Roseburg oregon. Here name is Reanne . I called n to talk to her about an electronic item for my son. She told me I didn’t have enough leasing power and that I would have to reapply for it.

I’ve been leasing from you guys for years and have paid off over a dozen items . I am currently leasing 2 small things from you guys. I felt insulted the way she talked to me and at this point I’m gonna pay these 2 items off and take my business else ware.

And Honestly this isn’t the first time she has talked to me or my wife like this and I’m done with it at this point

So me and my bf had gone into aarons in long beach mississippi we were look for a king bed and they had one was told by manger himself that all was there rails where not there on delvery i drove to the store to pick some up and paid 268 dollars and was told that i wouldnt owe anything till jan 6 2023 then i get told that we have to have a payment for the 25th of nov for dec but

i get paid wkly so i shouldnt have a payment come out till dec 6th the manger took a month off the back of lease but still trying to charge me more they said there system does that bc of people not wanting to pay but i had already forked out 268 dollars for nov no payment should come out till dec

The store I rent from is harassing me and telling me I have to make monthly payments when I have always made weekly payments I call to stop a payment for a week due to not having funds they did not take me off so there for they over drew my account it took me a month to get everything back right I made my late payment now there saying they have to have a card on file I'm not doing that again because they fucked me again

Very unprofessional manager at the Middletown store. Being charged more time on my contract then suppose to. Can’t wait to pay everything off will never go back. And I have been a customer for a long time

Melinda from store 3664 S east street was extremely horribly rude, unprofessional and treated me like I was a bother, hang up on me during the call. My apt had a bldg flood we had to do emergency transfer to new unit I called the store for help with transfer she was omg extremely horrible to me I was those phones conversation are recorded.

When I called last week she schedule transfer for the following week, they were a no show. I called I got the same Melinda at this apt I just ask to close the account and return the living room before she hang up on me, I had to call her again.

She says her manager will reach out to close the account. Now I'm just waiting on manager.

Aaron's in pampa Texas 79065. The absolute worst customer service. My PC is under warranty i had to send it back for a faulty hard drive. After almost 2 months without my PC and using a loaner laptop which i forgot to mention i use for my daily job .

Some asshole and his sidekick beat on my door and try to shake me down for money . Which I've never been late on paying . i set up an appointment for the delivery of my PC which has magically been fixed all of the sudden just to have a no call no show delivery I had to deal with store manager Mr shitty attitude just to hear that he has no driver to bring me my overpriced PC and

that he called out of work . I now have to miss a day off work because nobody bothered to pick up a phone and call me . I believe that i am owed some kind of…

I purchased a tv a stand a kitchen table set and end tables and a puzzle sofa. The living room furniture was delivered used with pet hair all over it.

Also the one piece was bowed so they picked it up to fix it. Came back they couldn’t fix it ordered a new piece now that was delivered broken. I am still waiting for a new piece and feel like I’m paying for nothing also the coffee and end tables were already delivered damaged they had me pay to buy them at a cheaper price.

I did not know I would be getting used furniture and i feel like I got a bunch of junk I’m paying money for.

Never encountered such rude employees in my life.

Was told washer was back from repair would be deliver last Wednesday then Thursday then Friday now yesterday it never came back from Mississippi the repair shop ok so all that talk last week was a lie who does that!! If I could I would rate a 0 i have a bed frame that was suppose to be check still dealing with the same mess aaron service is nothing

I need know wat times they delivery my bed and etc... white woman on Midolthian tpk Richmond, VA got a smart mouth.. at first last week they said from 11am tob7 pm today they will call u smh...

I'm down to my last couple payments and Courtney is hounding me like a tax collector.Why would I not pay the last little bit that I owe after paying since 2020.I was going to be a week late and she was very unprofessional in her actions.She has looked up my Wife ex-husband and told him we used him as a reference.a payment of 116.00 was deducted from my bank account today.I am very seriously thinking of taking action and involving my Attorney in this matter

and it’s the one in Daytona beach florida ..

I worked with your company for many years. i contacted Aaron's a couple of times to cover under insurance, considering we had just paid off that month!! I had purchased a lawnmower, fridge, stove, dining room table from you guys...

and was planning on more, up until now.. plz look into my situation and fix it.. thank u

I've been waiting almost 2 weeks for somebody to come over and check my washer and every day they saying they have somebody coming to my house and never come and then once I call thay have an excuse they have no staff but schedule me for appointment but never comes. I never had an issue with Aaron staff before but this time I think I would never order from Aaron's again.

her name is Jaclyn. On Sept 7, 2022 ,my son passed unexpectedly. Jaclyn called and had the nerve to tell me I had no reason to behave the way I was! I just lost my child!! Fuck you Aaron's, take the whopping 100 I owe and shove it!

A Non-Stop keep calling me after I told them to stop calling me because it's turning into harassment they ignore that and I told them and I filed a place report but they will not accept and then a few weeks later they call again and at that time I found two of their items and they refuse to come pick it up I guess and

they keep on calling me Non-Stop Days weeks months and they're starting to get 24/7 now after I repeatedly told them to quit calling me it's harassment and they totally ignore that I can't help it if it was stolen but I was nice enough to go looking for it and found two of their items that they are wanting

I have bought almost my whole home from you guys. I just recently, this month, paid off my stove. I called the store not many days after making my last payment. I needed help my stove ignitor was axing up, when I asked for help or who I should call they haven't returned phone calls and when I finally spoke to someone they were not helpful almost rude to a point!!

I needed a living room and bedroom but now I'll go elsewhere. My payments were ALWAYS on time. I look forward to hearing back from you.

Manager was so rude her name is Abigail. Location In utica ny. Accused me of trying to give wrong address to steal merchandise. She did not provide any customer service and showed no respect or manager skills. I am so disappointed with this location.

I've gone threw Aarons for several years I just ayed off my lining room set never had a problem. I opened up a new agreement April of this year I've always had to wear they would come and pick up my payment on the 20th each month since I started this new agreement it had been the biggest hassle ever I've never been late they have been late picking up the payment which is not my fault I was told I would not get charged a late fee.

Well when they came to get the payment it was always more then what my payment is then I had to call supervisor at Aarons and as I was right only paid what was due then this new guy came his name is big mike he came to pick up the next payment handed what was due he said no I owed way Moore threw the money down on my porch said if I didn't have all of it wouldn't…

When your a little late they come like twice a day bang on the door and call to many times ..not only that they won’t take any payment unless it’s a certain amount .

An employee by the name of Dillon King called me all sorts of racial slurs when I was helping him carry a couch into my house and accidentally dropped it. I didn't even drop it in him, it actually scratched MY floor.

They totally messed up my bill and Aaron's in jacksboro Tennessee and they wouldn't fix it I can't get them to fix it they bring me a switch in August and I was supposed to pay a dollar I gave them I tried to give them the dollar they wouldn't take it now I have a refrigerator that is broke and they won't repair it because I won't pay the bill but

I think they should have to adjust my bill because they're the one that messed it up his name was Brandon I think he's the store manager but he refused to take the dollar so it totally messed up my bill now they want $600 and some dollars which I can't pay that right now because I live on a fixed income and they knew that if I could just get some help on it it'll be fine I like Aaron s you tried talking to him they give you the runaround about…

I have a sofa sectional,washer, and Tv. I been having trouble with my sofa sectional. I had gotten behind on my payments and I have gotten caught up. The store manager told me when I get caught up on my payments he will send the repair guy out.

He replaced the cushion in my chairs and now my cushions need to be replaced again. I got paid up until my next payment and that was do on the first of September. No one came out and the sad part of all this the store manager got very disrespectful and said that they will be out at my residents to pick up the sofa sectional the TV and washer.

I'm ready to go see a lawyer about this matter.

I have a account with an account with Aaron's and the management there is very rude and uses her position as a weapon. My wife and I both wanted an account and the manager told us we couldn't have 2 accounts, then she degrades me because my payments are late but paid.

What she doesn't know is my mom is also a customer of Aaron's but my mom and 2 sisters all have accounts at Aaron's at the same address. The manager goes by the name Manny, one of the rudest people in that store but for her to down talk and degrade me about late payments and when they're paid, then she changed my payment arrangement.

I have a sofa lounge and ottoman rent to my payments are taken out of bank account I get paid every second Wednesday on disability my payment has been takin out fine except for this one.this one was taken out before it was due got a bounce from my bank because of this this even though the payment was put back in my account it was to late .I think I deserve something out of this for this happening what can be done .thanks my fone number is 870 595 4569 ask for Vernon

I appreciate help I don't want to go to jail ...

also they call from different numbers several times a day