Aaron's

I am behind on my bill, I have been diagnosed with cancer and I'm terminal so I have lost my job and I have Aaron's club but according to the local branch manager in the ELLSOWRTH Maine store I dont qualify to use my Aaron's sickness or accident waiver which was the whole reason I got that to begin with . I've spent allot of money threw you guys and this manager is beyond rude and un professional!

I have live in a are that we have very poor cell service and that is my only source of phone , I was told by the manger that if I was going to be late or couldn't come in the past if I couldnt call to have my husband or someone I trust and when my sister in law called in to him she said he spoke very poorly about me as a customer and made false accusations that the Arron's truck came to my home…

well i called them when i was having issues regarding win 11 bricking my gaming pc they never called back meanwhile it does nothing but browser stuff and we pay for gamin desk top this is rediculous i will NOT be continuing services with theese people

i got a gaming desktop bout a year ago still paying on it needless to say it keeps crashing when i play my game recently going black screen and newest freaking thing my c drive had to be reinstalled this is utter bs...i will be going different company next month

I have purchased several items from your ada oklahoma location. payment was due yesterday on a sunday, was not going to drive 1 hour out of my way on my day off to make a payment when I am in ada the following day and make the payment.

the worker at the store made such a ass out of it being one day late and charged me a 5 dollar late fee. do not appreciate being talked to the way he was making such a scene. bad thing about this I was about to upgrade my tv, which I am making payments on there, to a high end 4k tv.

but if I am going to be treated like trash at that store I will not do business with that store. never had a problem before when payments fell on a weekend. like i said this is not my first purchase through that store, but you can bet it will be my last.

I will also spread the…

I was looking to buy furniture so i went to Aaron's to look what t5hey had i was told by a employee that his boss wanted to sell this 2 pieces set for 318 out the door and when i went back to buy this furniture i was told that they would no sell it for 318 and the store manger would not come out and speak with me one of the store workers had to keep coming to speak to me....,...store 6976 us 322 cranberry pa 16319.....so i will not go back to this store for anything

I rented a washer, dryer and a rocker recliner for four months while I was waiting for my house to be renovated. One month later, I called my local Aaron's to me the chair was defective from the manufacturer and informed me he would havelet the manager know my chair no longer rocked and tilted to one side.

He sent two local employees to check. Neither of them could determine what was wrong. He next sent a repairman from out of town. He immediately told me he would have to order parts and would have them sent to the local store to be repaired.

He also advised me they would remove the defective chair and would provide me with a replacement. The manager never contacted me and later informed me I failed to ask for a replacement. I asked for an adjustment on my bill and he said he doesn't do…

I rented a bedroom set and the living room set from Aaron's Rental in Troy New York. I've had the furniture for about 6 weeks and already my bedroom set the dresser the bed and the nightstand are chipping and at the feet of the dresser and the bed they're like the wood is spreading apart and behind the dresser is hole!

I am very upset because I called the manager and sent her pictures yesterday afternoon and as of yet I'm still waiting on a phone call! I called and the lady to answer the phone said that she was with a customer and she would call me back in which she never did!

Is this furniture is doing this now about and I've only had it for not even 2 months, I don't want to imagine what it would look like in six months! I'm not paying $2,000 for furniture it's chipping in the wood is…

The Pelham, Alabama location is running a scam with riding lawn mowers. They have 1 new one and two used ones currently for sale. I've been watching them for several days. no problem. But after approval my contract was for a used one.

The new one they say is sold. It is not. I also had someone go in after me. I will be Filing a complaint with the BBB. This better be made right. This is just a brief example.

I’ve purchased a Partybox 310 about a month and a half ago I’ve made the first payment during this time I became suicidal due to a family and all the things I’ve been out of work for two weeks for on a EAPO I still have my job I called Arion‘s in Colonial Heights which is where I got my purchase my stuff and the account manager Cherry seems to be very sarcastic about my suicidal situation apologizing my boss in the world saying he would he doesn’t matter so I really want to make a complaint on the fact that my mental health issue does documenting a recorded I have documents to prove this I have documents to prove that I am still working Miss Carrie never asked for this information I would like to file a complaint or something it done she cares more about the payment in my life I still have…

They donated games that I was supposed to get back and they told me that I could not get a cheaper sectional but I would have to start over and purchase a new one, and as for my pac man and street fighter game, I told them I would be back to get those 2 games and then I found out that they had sold my pac man game and

I found out that they did not, they donated it and had their picture in the news paper showing they had donated and I was told I couldn’t get any of my money back from the sectional or my games. I wanted both of those games BACK AND I TOLD THEM THAT!

That was wrong on so many levels, my heart sunk when I see that picture in the paper, I paid for the games for them to donate them.

I went in and purchased a new couch on about march 28 and it was delivered the following Thursday. so I called they said would send some one on Monday to fix . If after 3 times you can’t fix a brand new couch where it will recline I really don’t even want it no more.

I’m being harassed by Aaron’s as soon as the payment as due I’m getting calls to my job and cell non stop they don’t even give me a chance . Be threatened to take the furniture back when it hasn’t even been a day since the payment is due at this point it makes me just want to cancel my contract with the company all together

My complaint is that Aaron’s call you before the payment is due. I have never missed a payment but yet I get harassed on the 1st of each month until the 7th for a payment when my payment not due until the 8th.

I hate renting from this company will NEVER rent from them again when my furniture is paid off. The customer service SUCKS.

I have tried contacting the manager of the store multiple times and can not get a response!! My ps5 stoped working

30 late fees each month didn’t had to be rude not polite about it I’m feeling uncomfortable talking to Aaron’s store manager. When my payments is finishing off no more rent to own it’s so expensive just like everything else in life, if I want something I will save up money for it , rent to own stores items is more double the price it’s so expensive rent to own .

I went into Arron's yesterday, Sunday and they told me my washer and dryer would be delivered today, Monday. Good thing I called them today. I was informed it wouldn't be delivered till tomarrow now. It would have been nice to have someone call me and inform me of this.

I am very mad that they are so far given me very bad service. Is this company another non trustworthy buisness? or what? This screws up my schedule. thanks a lot!!! NOT! Bad bad service. :(

I have been with you for over 18 months never missed a payment. My mother rented a chair from you n I was supposed to receive a credit for 3 months now. Well 2 weeks ago I came into the store n was showed the computer where my payment was only come out of my acct and only 130 was supposed to come out of my acct well your company ran my card for 157 and

now my rent is off my electric is gonna be shut off all becauae you all took out the wrong amount. So now I have to pay a late fee on everything. I only owe 15 on my tv n 4 payments on my washer n dryer

up until 2 days ago I was unaware totally of this issue until an employee came to my house to reposses my rental. they notified me of a large amount of Xtra charges tacked on to this month's bill due to them having to come out supposedly a dozen times while I was out if state.

considering I have never been late or behind on my payment I felt that I should have been treated and worked with in a more courteous and understanding helpful manner. Instead I was talked to like a child untill I finally hung up on the ugly woman.

I would really appreciate an apology and some consideration on this issue I am a very nice considerate person and would hope to be treated the same way. Thanks for your help with this issue

After being shown several refurbished models that wer NOT repaired in any way, I placed an order for a new 46" Husqvarna mower. I was under the impression that the mower I saw in the store was the mower I was purchasing.

This was a NEW mower. 00 and was told that the delivery will be March 3rd 2022. I waited patiently for the days to pass and was eager for the mower's arrival. 4 hours of use and was told that the mower had been serviced.

I reluctently allowed the delivery as I had another obligation and could not wait. The delivery went well, but even the driver and delivery individual helping the driver stated that they did not know the specifics and would be required to reach out to the manager for more information.

I reluctantly agreed to allow the mower to be left and stated to the…

I live at 12 Park Place Apt. 212 im hattiesburg Ms. Aaron’s Store in hattiesburg Ms comes by my home everyday harassing me about a payment when I have payments set up through the automated system online that comes out at the end of every month.

I have asked them to please not come by my house everyday and they still come by asking the same question about a payment even though my payments are paid every month. PLEASE PUT A STOP TO THE HARRASSMENT. I have everything set up online and I have explained this to them over 100 times.

I rent a refrigerator from the Pico Rivera Ca store. This month I had my rent increased and also missed work due to personal reasons. I called the store and talked to Juan the mgr. I asked to make my payment the following week and he said yes if i signed up for auto pay.

I asked him several times this wont come out of my account now right, all I have is my rent. He repeatedly said no just putting my bank info and it would come out next week. WTH you weren't supposed to do that and he said oops let me return that a couple minutes later he came back on and said okay it will take a coupe of hours but i returned the payment.

I told him okay my rent is due today again he reassured me it was okay. about 3:30 hour and half before rent was due I called him to let him know the payment hadn't…

Aaron's Nolensville Rd Nash, TN location came to deliver a refrigerator that I had ordered, they had trouble getting it in the door so they removed my glass screen door & in the process destroyed the door hinges, I expect someone to replace the hinges & door

thank you all for reading I'm just stating my opinion and complaint. If u don't like what I said oh well I give them 1 star.

I have just contacted my lawyer!!! The Sterling , IL Aaron's has been calling people that are NOT listed as a contact on my contract!! My ex-husband and his wife were called!! I have been divorced for over 20yrs!!! Never in a million years would I list them and I do NOT even know their phone #s!!!

So explain to me how this could happen??? My lawyer said it is illegal as hell!!!!!! You will be hearing from him!!!

I have been an Aarons customer for over a decade in the Binghamton NY area, The staff was always friendly and the store was always clean. Over the last 2 years the store has started to dwindle and become unkept, Pre leased items have been put out on the floor dirty and as the staff changed it seems to get ruder and ruder.

My issues started around 2 years ago. I purchased a dryer and not even 10 days later I had 2 women knocking on my door and explaining to me that if I "wanted nice things" I had to pay for them!

Dryer was on a monthly payment plan. The then manager Justin did the best he could to correct the mistake. I in turn paid the dryer off early (BIG MISTAKE) it broke, and because it was paid for they would not have it fixed for me.

Justin asked to keep my business and I caved…

My name is Daniel Bouzek and I live at 2224 tom creek rd Wayne WV 25570. I requested my receipts for the items that I paid in full from the Huntington WV store .I paid off my washer and dryer and two TV and a living room sets.. the store manager won't let me have my receipts

My name is Daniel Bouzek and I live at 2224 tom creek rd Wayne WV 25570. I requested my receipts for the items that I paid in full from the Huntington WV store .I paid off my washer and dryer and two TV and a living room sets.. the store manager won't let me have my receipts

Hello, I made a payment on my bill for last month and my total after payment was 218. Now I called to make my payment this month, I pay it, and my total is not 297. What the actual hell.

It jumps over a 100$ from one month and my aarons said it was due to “interest”. How is interest that high from month to month ? I feel like I’m having money taxed on so I just keep paying

I have talked to 2 different people from the Kingscanyon and Chestnut store in Fresno and I have a card on file, never had an issue on the past and now this "Manager and Assistant manager " at he rudest people ever! From literally all the staff complaining about them and how rude and attitude they are in front of customers is not ok!

I was basically FORCED to change my payment dates and charged to do so because the Manager through it was a better option because, " a lot of people's rent is due on the first" Well first of all that is not her concern nor was there a need for her to give attitude. Twice now they contact my family for a payment having my card info on file, AND THEY DIDN'T CONTACT ME FIRST, so I called and a girl at 4:02pm on 3/17/2022 was nothing but

attitude and I clearly…

I purchased living room furniture for the second time from the store on Longpoint in Houston and this time around i am having a terrible experience. I have spoken with Tim and the manager several times regarding them holding my furniture until I get my keys to the new house.

I was told by the manager (she is a lady but i cannot remember her name at this moment) that if i paid the first payment then she would hold the furniture until the 1st of the month and after the first i would lose my money. NOW, I have taken off of work on the first so that i make sure i am available for delivery AND they have taken my payment and i just received a phone call from Tim stating that he is calling me for his manager to say that if they could not deliver my furniture today or tomorrow they will cancel my…

I have been trying to transfer my account to the store near me since July 2021. The Aarons located at Westheimer and Diary Ashford in Houston Tx. 832) 379-0564. I have talked to the account manager and store manager. At the Conroe Store I talked to Joe the previous Store Manager and Julie.

I also called recently both stores in the beginning of 2022. I have called to set up service for washer / dryer prior to paying it off and recently. I was told someone would call me. No one called to schedule service or to check to see if my concerns were resolved.

I feel like know one cares at this point. I’ve been a customer for over 8 yrs. I’m not satisfied. Why is it so hard to transfer all my accounts? I have paid faithfully.

This is the second headboard that has been defective. Top center is a gash. Silver/gray paint of some sort. Scratch top left.

Aaron's keep taking more money off my card and I don't owe them nothing first time it took a week had to go out there to run my card through the card machine I got it the next day now this month they did it again I went out there again they ran my card now it's been over a week and I still don't have my money I call they don't do nothing I ask for call back and they don't because they don't care I eed my money

On March 10, 2022 at approximately 5:45pm, I received an incoming phone call on my personal cell phone from Aarons Rental. The caller refused to identify himself and insisted on speaking to the person who they claim that was behind in their bill and needed to pay their bill.

The Aaron’s employee refused to tell me his name, continued to ignore my questions and statements, he became very combative, used vulgar language, yelling and talking over me on the phone. I have never and do not currently rent from Aarons.

I did not give them my phone number or give the permission to call me. This is not the first time Arrons has called and I have informed them not to call me and they do not have my permission to call, leave messages or text my phone.

At this point, I feel this is harassment and I…

Dear Mr. Robinson,

Please allow me a few minutes of your busy schedule. My name is William Maldonado and I have been a valued and loyal customer of Aaron’s since May of 2015 and never had experienced poor service like I have, at one of your stores.

On Saturday August 21 of 2021, my wife and I went to the usual Aaron’s store we have been going to since 2015. I wanted to get my wife a washer and dryer combo being that she’s been having difficulties walking due to problems with her feet, ankles and knees.

We were greeted and received good service. Once my wife decided on which washer and dryer the associate proceeded to explained it runs on 110 volts of electricity, the functionalities and a stacking rack for the washer and dryer was included. However, the day of leasing, the store was out…

I have bought several items through Aarons and Leeds then pale city and the last time I bought from Crestwood the manager Britney is so rude and so lying and conniving I will never buy from Crestwood again

Hello,

My name is Sarah Richmond and I have a lease agreement with Arron's in London, KY. Agreement: E1862891. Apparently the online payment system had removed my selection of auto pay and my card information. I was unaware of a payment not being completed until yesterday 03/02/2022. My grandmother had contacted me via email to inform me that a manager had been in contact with her over my contract and after multiple attempts of not being able to reach me because of me being in the process of moving and no longer having access to a phone and only email, they stated to my grandmother that if I did not get in contact with them on that day 03/02/2022 that "shit was going to go South real fast." After receiving my grandmother email yesterday I also received an email from this company that…

I been calling them all day and says can't connect to server. I have called over a 100 times today. Can't get through, called 60 times yesterday and didn't get through till about 2pm. Really makes me upset and bad business practices.

Sandra was extremely rude to me for no reason I wasn’t being smart to her or anything

My credit card was charged without my authorization on Feb 26th i have filed identity theft with my bank.

Arrons rental company is a horble employment company. a fried is a female and she is harrasesd by both her sales manager and her store/district manager. they messaged her on social media stating that if she talked to her sales manager and sent pics of her herself she would have better opportunities at work and would be treated better.

the hen she said no she was treat her d like shit and not respected and gets blamed for stuff she has no control over and has to do the managers job on top of doing everything she is originally supposed to do. she is being verbally harrassed as well and is not premitid to use her sick or vacation days and they re- arrange her days she works on a regular basis to make up for the work load they dont pull themselves.

if this dont get some attention soon i will…

They came knocking on my door woke me up out of my sleep embarrassing me in my neighborhood in front of my neighbors talking about that I was late no excuse me that I needed to make a payment for this month which I had already done on the 3rd and the 12th of February which was my birthday I also had a 25 dollar credit for referring someone to their company. I am very displeased that they did not check their paperwork before coming to my residence.

Hello my name is Sheena Lewis I have been a customer with Aaron’s for two years now and I’m going to be honest I only have two payments left on my merchandise and my account will be paid off and I’m not blaming anyone for my problems but I’m not working right now due to the pandemic and I’m waiting on my income tax so

I can pay off the item but I am being harassed by your employees they are coming to my house late and night and calling my house late nights I promise when I get my income tax I am going to pay and I completely understand that they are doing there job but if someone could please get back in touch with me as soon as possible Thank you

I am a loyal paying customer who had paid off items from Aaron’s before. I have lost my job and home and I had to move into my daughter house due to the COVID-19 outbreak. The store in 6535 N Crescent Blvd Pennsauken Nj has employees that calls threatening to mess up my credit when I have called many time for over 6 months now asking for them to pick up the items I can not pay for .

They have not yet retrieved them . I keep calling and they keep giving excuses as in why they can not come get them they even went to the wrong address one of the days after we went over the address and confirmed.

I will not recommend nor will I be returning.

the district Manger on mobile hwy pensacola fla Aaron's has all the photos I sent him of the damaged refrigerator please please talk with him as I'm sure you can get the photos from him please help me with this matter its not fair for me to pay for a damaged refrigerator from Aaron's delivery Personal as me be harrased all the time ... thank you so much for your time as help in this matter Ms Sonya Booth

I'm in san diego i deal with the store rancho san diego the manger Dewayne with some other employees are so rude one of the employees went into my account with out my authorization and when i confronted them with what they did and explained to them that is illegal they return my money back to my account and time i was out sick with covid they call my place of employment at 830 pm and

left a absurd message with the secretary she informed me and i told her i would take care of it since i have been dealing with Aaron i have ran across some of the most disrespectful and rude people working for Aaron even at corporate a few was rude i ask Dewayne at the store in san diego to come repaire my couch they showed up with no staples in the stappler to fix it I'm over this company any person i know i…

I am waiting on umployment do not threaten me About picking up my stuff I been With Arron’s 1 year . This store has issue the Frankford store

Christopher trahey I will be paying my account . And they call Me 30 Times a day .

I am continued to be harassed ive called let them know when i can pay and the next day and everyday they are at my home and that is for one missed payment only 5 days late and they continue to harass me please explain that they cant get a payment arrangement and then break it the next day

Was approved they even took my money and gave me a delivery date. I called the store 3 days in row only to be told each time I will get a call back within the hour. No one ever called me back or gave me back my money.

I'm filing a report with BBB. Enough is enough with these big companies.

I pray to God someone that gives a damn gets this. Greenwood SC store is going to hell!!! Manager Caroline needs to be fired. She is rude and abusive to customers an especially her employees. She yell at them, threatens them, puts them in impossible situations with customers.

She never comes to work on time unless bosses are coming. She leaves early and goes home when suppose to be at work. Her private life is enterfering with work. Lonnie, another employee at the store is also nasty, rude and un professional.

Surely the corporate people care?????