Affordable Dentures logo

Affordable Dentures

2.0
166 complaints

Customers report severe quality and fit issues with dentures that prevent eating and cause pain, despite significant financial investment. Major problems include denied refunds, unresponsive customer service, rushed procedures without proper consultation, and warranty disputes. Many patients express feeling deceived about pricing, time limits, and product quality tiers.

Common Issues

45% (23)
don't fitloosecan't eat
25% (13)
refundwon't refundovercharged
20% (10)
warrantywon't honortime limit
18% (9)
no callbackcan't reachno response
15% (8)
rushedtoo fastno explanation

Complaints

Affordable Dentures logo

Cynthia adams

Sep 11, 2022
0

Do no bother w this place

Affordable Dentures logo

mark adams

Sep 10, 2022
0

Avoid this place. Headquarters sends dentists to a weekend course ( in house teaching) the dentist start placing implants on Monday as an “ expert “ as America’s largest implant company. No thank you. Go to a real dentist. I am a disgruntled older retired dentist who knows how to correctly place dental implants.

Affordable Dentures logo

mark adams

Sep 7, 2022
0

Horrible place stay away all they want is you money they take a weekend course and start placing implants on Monday Economy denture are poor quality Most dentists are foreign and right out of school They treat ALL employees poorly as you can tell none of the employees stay but a few months Pay minimum wage Corporate tells dentist how to do his job

Affordable Dentures logo

mark adams

Sep 7, 2022
0

Heads up This company hires dentists right out of school with 2% surgical experience ( I have 40 years of expertise) they hire a bunch of foreigners who who not citizens and cannot even own a practice so Affordable Dentures uses a YS dentist as a puppet owner. Can you believe that?

Done else you need to know. This is also a fact. yeah and coat hangers are the “biggest abortion surgeries in America” don’t let these clowns touch you

Affordable Dentures logo

mark adams

Sep 6, 2022
0

Avoid this place they don’t care about patients. They have Zero concerns with quality . They only car about money

Affordable Dentures logo

mark adams

Sep 5, 2022
0

Horrible company stay away from this place all they care about is money

Affordable Dentures logo

Ashley

Aug 24, 2022
0

I came in to look at getting dentures and I was going to get them I don't have insurance so I put 1,6000 down cash . Then I had a family emergency and u can no longer afford to get them so i called them to get my money back and it has been weeks and still have not received my money they keep Telling me there waiting on cooperate.

You can contact me thru my email. com

Affordable Dentures logo

mark adams

Aug 16, 2022
0

This is the worst dental support organization. Headquarters treats their dentists and dental assistants like crap Avoidi this place

Affordable Dentures logo

Sharon Dalenko

Aug 7, 2022
0

My bottom dentures are to long and do not fit in my mouth. I cannot eat without choking. I asked them to trim them down and it does not look as though they did anything at all. I have a very small mouth space but the dentist didn’t even step one foot in my room.

The assistant said she did all she could do. I paid $2600 for dentures I can’t even wear. The dentist that just left the practice did everything in his power ro please me with the top dentures. I am 100% pleased with the top.

This new dentist seems unwilling to even see me. If they can’t help me or get me a dentist who can, then I want a refund for the bottoms so that I can find someone willing to help me.

Affordable Dentures logo

Charles E Clator

Jul 28, 2022
0

I've not been happy with them from the start. I had to have (13) teeth extracted to begin with. They might as well have used a baseball bat and hit me right in the face. The dentist pulled and twisted until the teeth broke off. Then she had to cut my gums and dig out the pieces. Then a temporary denture was shoved into my mouth and I was sent home. The next day my face was all swollen and black and blue. I couldn't wear the temporary at all.

A week or so later I had to go back and have my gums cut open again so they could remove bone spurs. I'm going to have to go back and do that again as I have more bone spurs that are extremely painful.

After I had lost about 10 pounds and the swelling in my gums had gone down I was finally able to wear the temporary denture. The problem now is that…

Affordable Dentures logo

carol dombeck

Jul 28, 2022
0

Location: 426 Citre Street, Winter Haven FL Doctor Amel Hassan

Less than 6 months ago, I received an implant from this location. I was happy with Dr. Hassan and the finished product. I paid $2645 for the procedure. Since that time, I have been extremely careful with that tooth. I do not use dental pics and am careful with brushing. On 7/12, I had my teeth cleaned by Lake Wales Dentistry. Before they began the cleaning, they advised me that the cap on my implant was missing. They took photos and emailed to Dr. Hassan's office. I also took a hard copy of the picture in. The tooth involved is upper back, and I was not aware the cap was missing.

The day of my cleaning, I scheduled an appointment back with Dr. Hassan. They got me in on 7/28 and replaced the cap. Now to my complaint. ... I was…

Affordable Dentures logo

Julien johnson

Jul 11, 2022
0

Bushings fell out of implant denture. They were falling out while fitting and now they are gone so teeth do not fit. Simple fix but they will not see me without an appointment. All I need is the bushings. At first they were going to sell them to me then they changed their mind and said I needed an appointment.

My mother passed and I am going to the funeral so I have no time for an appointment. The bushings should not have fallen out to start with. Dr. Faxio is the doctor. It took 2 years to get the job done.

Several times I had an appointment only to get there and the doctor was not in. The teeth have to be removed regularly (3 times at least a day) to remove food that accumulates between the denture and the gum.

Now the bushings are gone and they hurt when installed.

Affordable Dentures logo

Melanie winger

Jun 13, 2022
0

Because my dentures and my implants done in two diffrent locations I have had several issues!! The location I had implants done I had have all implants removed and redone so the denture from other location don’t fit!! Other issue is the final denture that was made besides them not fitting my implants from second surgery were awful and they promised to redo (this was before second surgery) this is over last 2 plus years!!!

The location that promised a redo on awful bugs bunny dentures but then having all implants redone bottoms of course don’t fit!! At the time right before surgery they made a temporary denture that I thought was included cause I would never agreed to pay 400 for something I wasn’t gonna wear right after first implant surgery, they never wanted charge me for this until I…

Affordable Dentures logo

Greg sharp

Jun 6, 2022
0

Came in for a consultation after spending 10 k and wanted to get more work done . They sent off 2 reports to the insurance company 1 for more implants other for denture bottom . After several weeks i finally made contact with dentist asking and they advised they never got the ok .

I called my insurance they advised they did ok it gave me ref numbers and everything . Called dentist back they told me come in next day . I get ther at 8 thwy workedon me until about 930 am and said be back at 1145 .

I get back spend another hour or so said be back at 230 . 50 i said whats this , she stated thats what u owe . 40 and plus i got a 15% discount thru my email .. she went back to the office to tell the manager michael sebo what i said . 50 .

After her relaying the message i said i dint need them…

Affordable Dentures logo

Bonnie Clark

Jun 1, 2022
0

Affordable Dentures made a full upper and a lower partial this past February. They never could get them to fit correctly. After about three tries I asked for my money back. After a month I finally got the money back for my partial, but had no use for my uppers without out the partial as they were made to work together.

I am still waiting on my money for the upper dentures. They have the upper and lower dentures and never refunded the rest of my money.

Affordable Dentures logo

STEPHANIE ROSE

May 26, 2022
0

In March of 2021 after saving a long time I went to affordable dentures for a full denture. 00 because they fit so poorly I went back ever week , sometime twice a week, I had sores all over my mouth and each time I went in they would shave the denture down untill there was nothing left for it to hold onto, I finally said that we should just start over, I had to pay an additional amount and

they made another set and its no better than the first set.

Also, the bite does not line up with either set. Its like they have not Idea what they are doing. I have never in all my years filed a complaint, I don't like confrontation but i feel like this was really bad.

I had thought about implants but the is no way I would trust them to put me to sleep and do such a surgery, they have already proved…

Affordable Dentures logo

Sandy Breeden

May 25, 2022
0

Going on 6 weeks to get dentures very. Unprofessional at making appointments within a timely matter always a week apart was running late for a appointment and was put off for another week just to pickup dentures

Affordable Dentures logo

Ashley m cook jones

May 9, 2022
0

At my first appointment I told them I didn't want temporary because I thought I could get my permanent in 4 to 6 weeks so when I asked them at my appointment they said yes it'll be 4 to 6 weeks so they never said you know you might want to get temporary because it's going to be 9 months or more to get your permanent.

And I found out a day after my teeth were pulled that it was going to be 9 months or more. This has been devastating to me it is ruined my self-esteem and everything it just has changed me. I think I should be compensated I want my temporaries free.

The employees are supposed to tell me how to do it, I don't get dentures all the time. The receptionist hung up on me when I was crying. She didn't even say sorry or anything. I would have saved up money to get the temporaries…

Affordable Dentures logo

Annette Lockard

May 9, 2022
0

I had my bottom teeth taken out on 3/16/2022. I also paid for a new top plate. After my month bleed for 20 hrs I called 3 days without and answer. Had to go to my family doctor to get antibodies.

My first appointment the front desk had me scheduled for one day but when I got here they said I was a day late. NO! So being my dentures are to big for my month when I finally got and appointment I ask the front desk. 9:00 right. 3 times I ask.

When I got here I was told I was to be here at 8. I’ve paid over $3000 and have yet to receive my dentures. I want a refund.

Affordable Dentures logo

Cathy Grooms

May 9, 2022
0

This will be my third time filing this complaint. If you can't help me please let me know who can. I went to Affordable Denture's Zanesville Ohio to buy partials for upper and lower teeth. I've been back several times because they are not making them correct.

This is like the 4th time I am going back to have them make my partials right. The partials I have in right now,the top one has a front tooth that is half the size as my real tooth. The lower one has cut into my mouth so bad I have a cut that won't heal up, they will not stay in my mouth when I chew..

These partials are so embarrassing I don't even want to smile. I can barely ware the bottom plate at all. I want them remade the right way. So they fit comfortable and look good. The Zanesville Ohio group of people are very rude they…

Affordable Dentures logo

Cathy Grooms

Apr 25, 2022
0

I've made one complaint but haven't heard back from anyone. I've been going to Affordable Denture's in Zanesville Ohio. I would not even rate them a 1. I've had nothing but problems with the partials I had made there. I've had to get my upper partial redone twice.

I also had to go back for my lower partial to have it readjusted. This is all within a a couple months.

First I had my uppers done and had to go right back in the office because they looked so horrible. Within a week or so I had to have another plate done on uppers. I then got my lower partials and they hurt so bad I couldn't wear them.

I went back in they did something to them it felt ok there, but when I tried to chew with them in it was very painful. I still can't keep them in all the time and when I do wear them for a…

Affordable Dentures logo

Cathy Grooms

Apr 21, 2022
0

I had partials made in Zanesville Ohio. I would not rate them even a one. I've paid close to 2000 dollars for my partials. I've had 3 plates made for the upper. One was remade to add another tooth. 8 have not had a pair yet that fit right and they are so embarrassing.

I don't even want to smile. I had a partial made for my lower teeth. They haven't fit at all. They were cutting into my mouth inside. I made an appointment to go back I. Which was for a week away even though I told the girl they were really painful.

I went back to have them fix the lower partial. The girl that day was very nice. She did what she could,but the partial still doesn't fit and it causes me so much pain 8 can't keep it in. I did not go to this office to have painful and embarrassing teeth.

I believe when a…

Affordable Dentures logo

Gherice Smith

Apr 20, 2022
0

Have my money and will not make my tooth or give me back my money. I am going to court to get my money back!!!!!!

Affordable Dentures logo

JB Cook

Apr 7, 2022
0

First of all they're not so affordable. Secondly it's a scam! They are clueless about aesthetics. Every couple of weeks they get some new people in to work in their lab??? What's that about? I'm on "wax try in number five," and they still can't get it right!

They made all sorts of promises when I went in for the 5-minute consult I got... Actually I should have known what I was in for then- red flags of course are always in hindsight for some of us. I wanted a very particular style and oh yes I was assured they could do that no problem...

Turns out they didn't have anything like I wanted they had a very limited selection at best. God forbid you be younger like I am, and want to continue to look youthful- all they had was old school styles of teeth for people in their 70s 80s I don't know…

Affordable Dentures logo

Mary Johnson

Apr 6, 2022
0

I got upset because we all were having to wait so long to get in and out. After about 3:00 I had to leave I had other things I had to do and I live a hour away. Same thing week later can’t wear my top denture, , finally I told dentist I wanted a refund he got very angry after that said I couldn’t come back ever and

I still never got my money back , he made me give teeth back and I had no teeth and no money

Affordable Dentures logo

Michelle Smith

Apr 5, 2022
0

I submitted a complaint to the corporate office after having my partial adjusted several times. I requested a full refund. I contacted them by phone a week later and was told they were working on my case. I received a call from Sonya on March 22 but when I called bak to speak with her, they had no idea who she was.

That was the last call I received from them. I have called several times for a follow up and have been told that Natasha is in charge of my case but they do not have a contact number for her or that she is busy and will call me back.

They won't let me speak with anyone else. I would like some resolution on this case. I would like to have my money refunded and go elsewhere for sevices. Thank you.

Affordable Dentures logo

Candea Frazier

Apr 4, 2022
0

Right now,at this very moment,I am in discomfort because my teeth are not aligned correctly, and this is my permanent set! About a week ago, I complained again about my permanents not fitting correctly. I was given a reline. The upper set came out without incident, but the lower set got stuck!

I had to endure about 30 plus minutes of PAIN and ANGUISH because they were trying to get them out because the dentist left them in too long. He kept making statements like," if I had just come in a moment earlier,this wouldn't have happened"!

It left my mouth swollen and lacerated. After going to another dental professionaI (for a second opinion)I was told that my teeth are not even aligned correctly! Please help!

Affordable Dentures logo

Karen Malloy

Apr 4, 2022
0

Failure to answer the phone X 3 different days. Failure to return call for making an appointment for dental work.

Affordable Dentures logo

Alice Long

Mar 31, 2022
0

I paid top dollar for the best teeth that fits my mouth. I got what is their best teeth that don't fit right in my mouth. I've went back numerous times. Now they want me to pay more money and get implants in front bottom all I want is what I've already paid for the best teeth that fits my mouth.

Affordable Dentures logo

LaTina SHACKELFORD

Mar 28, 2022
0

Last year in July 2021my front tooth was pulled. I’ve been walking around almost a year without front teeth. Because this company hasn’t refunded my insurance company. So should I contact a lawyer?

Affordable Dentures logo

Stacie Thacker

Mar 23, 2022
0

I was seen back in June at the Harrisburg PA office. I needed to have all my teeth pulled due to infections. The dentist (R. Mann) was very rough and her bedside manner was terrible. After having all my teeth pulled, so I thought.

The immediate dentures never fit. I complained and got short fast answers. A few months ago after a long healing, I discovered she left 2 teeth in my upper left jaw. I had to have all those terrible injections to have those pulled.

We talked about implants and the rads showed severe bone loss. I'm not a candidate for implants without a few surgeries. She promised the permanent dentures would be so much better. I got my permanents last week. They are unusable, I can't close my mouth or open it enough to talk or eat.

I complained and she said just use more paste…

Affordable Dentures logo

Angela Bryant

Mar 16, 2022
0

December of 2021, I went in to get the rest of my top teeth pulled and 3 bottom. I wanted dental implants for the top and partials for bottom. Implants are supposed to start in April. My problem is the bottom temporary never fit. This is March.

I paid over 11,600 cash money and I still can't chew. Once he tried to shave it down and that made it sharp and a big gap in the back that left food in. Always to painful to wear. When I said I'm done with these they said we will do the permanent ones.

One to three weeks they said. It's now four weeks. I called and they said an estimate of one more week and then they still need to send them back to the lab to have the teeth put in. So I have gone three months without teeth to chew properly and I have paid a lot.

And I still have to trust them to…

Affordable Dentures logo

James WEST

Mar 3, 2022
0

James went to have upper denture resigned, they didn't do them right he cannot wear them, they refused to help said that's all they cab do. Not one of the doctors spoke English couldn't understand them. We are now at another dentist office to get a new upper that will fit right.

Also will be calling Bbb and anyone one else who will listen.

Affordable Dentures logo

Dayna croteau

Mar 1, 2022
0

They have made me wait since November for dentures and when i received them from an assistant, i didnt like them. After i asked to see the dentist, he was upset they were bad too. After waiting a month for them to be fixed (never fixed) i called and asked for my money which they will not give me.

I want me money back! Your office in south Burlington vermont is a joke! They will not give me my money

Affordable Dentures logo

Susan K Rinaldo

Mar 1, 2022
0

I am so fed up with your company and going to start a online protest against your company and going to get signatures and file a lawsuit against you. I have never dealt with such a terrible company in my life and if there's anyway possible I am going to keep fighting to have your doors closed.

I know there's thousands of people I am possitive that feel like me. You guys have no customer service and rip people off and it's time someone makes this very public.

Also called several tv stations and waiting to hear back. I am going to be heard no matter what I have to do.

Affordable Dentures logo

GREGORY KIMBALL

Feb 8, 2022
0

Caveat Epmtor. This business is deplorable. Their customer service is atrocious and medically speaking I would have been better off going to South America. I don't understand how they can operate in this day and age truly barbaric, disgusting attitude and thieves.

Affordable Dentures logo

Diana Manley

Feb 7, 2022
0

I got a pair of Dentures from affordable dentures I paid $1300 they took care of me for a year with the lining the measuring after six months they even did a new impression and my teeth were always way too big for my mouth but they said those were just temporary the the real ones would fit so in October 2021 I went back to get my final ones made and

my bottom ones will not stay with any adhesive that I use I can take a bite of a french fry and they’re out I’m down to 90 pounds because I can’t eat and I called my dentist and he said if you have to use adhesive more than once a day somethings wrong and I’ve had to use it 4 to 5 times a day and

that’s without eating I went back to affordable dentures and asked them if they could make it right and they wanted another $500 there is no way I…

Affordable Dentures logo

Brenda Rutledge

Jan 31, 2022
0

front tooth missing on top rack & left side is cracked and broke.i paid 710.00$ not my fault they broke, they just fell out . I want a refund.

Affordable Dentures logo

MV

Jan 19, 2022
0

I had 10 appts. in 2 1/2 months, numerous impressions made (even using my cracked well fitting denture) & all I have is a non-wearable, hideous looking top denture. It's sad when you can eat better without it! I wish I had checked the Better Business Bureau prior to going to the Chester, Va.

Rating:F, Accreditation revoked on 9/21/2021

Affordable Dentures logo

MV

Jan 18, 2022
0

Between 10/14/21-12/24/21, I had 10 appts. for a top denture to replace my old cracked one. I finally received "an ill fitting denture", on Christmas Eve (I was the last patient as they were leaving for holiday vacation).

However, upon wearing them @ home, I realized that I couldn't chew, bite (eat). The overbite & color are atrocious! I even told them I'd pay extra to match color to my bottom teeth. ) they're incapable and/or incompetent of performing their job satisfactorily!

I spoke to co-operate over 2 weeks ago but, was never contacted to possibly remedy the issue. I do know that Medicaid has already paid them for this shoddy & incomplete work! Now I'm forced to go elsewhere & pay out of pocket.

I also witnessed upset clients demanding refunds @ this office so, I don't believe that…

Affordable Dentures logo

Kay Lankford

Jan 15, 2022
0

Dr Morgan has hurt me and I still have pain. His chair side manner is atrocious.

Affordable Dentures logo

Tessa

Dec 16, 2021
0

Bad experience from the get go. After them pulling 26 teeth, with me wide awake and no option of any form of relaxation, the bleeding didn't stop for 2 days. Called and was told that mouth pads could be bought and used from a local dollar store.

2 weeks later got an appointment (Well, really I just kept showing up everyday til they seen me). I had broken off pieces of tooth in every other hole and was told its from smoking. I don't smoke! After eye rolls etc.

He came in and put a q-tip of numbing gel on it and started to cut the pieces out. I wasn't even numb yet. That bled for another day and a half. I have paid for the premium full set dentures and recieved over-sized plastic, with yellowish teeth, and have not been able to eat anything other than textures like baby food since October.…

Affordable Dentures logo

Jaye Rhye

Dec 15, 2021
0

Without a doubt the most horrific experience! Not only was the cowrie version horrible but the dentures are equally horrific! I have not eaten any solid foods for over a year. I was hoping and told my permanent dentures would be a better fit. They are not intact the bottom dentures are worse!! They cause me so much pain even without using them to eat with. I have list 30 lbs due to the unhealthy imbalance in my diet. Thank often get sick during meals and vomit multiple times not able to eat at all! I was told once my gums healed I could choose to get implants but when I later asked was told in all probability it was not an option for me. Had I known this from the beginning I would not have gotten my bottom teeth pulled!

I would like a refund for at least my bottom dentures in order to go…

Affordable Dentures logo

Tammy brock

Dec 6, 2021
0

Paid to have all my teeth removed and for a set of dentures upfront, got my work done and reieved my temporary dentures but then they said the dentist that did the work left with all my files and money and they are not responsible for giving me my permanent dentures. Now I'm sick with broken temporary dentures and no one to fix them.

Affordable Dentures logo

Rosetta Heyward

Dec 6, 2021
0

Hello and thank-you for reading my complaint. I’m hoping this can be resolved before I proceed for more assistance. Your Charleston, SC office owes me $1200. They stated to the consumer affairs office that my balance is $0 but I don’t have the new dentures nor my money.

I was told that I would receive a check by the end of October and it’s now December 5th and no money. If I can’t get this resolved, I will have to get assistance because this is elderly abuse. You should read your reviews in this area, they’re not nice.

I would love my $1200 refund. I am using my phone but if you would like to see the complaints sent to Consumer Affairs, let me know because they’re on my computer. Thank-you!

Affordable Dentures logo

Rhonda Marie Carpenter

Nov 23, 2021
0

00 for a reline , I think the way they handled this was not right, if a denture is not feeling or fitting right, it should be replaced with a new one.

Affordable Dentures logo

Don Mullen

Nov 3, 2021
0

The only reason for 1 star is the people are extremely nice . I have had too many problems to say anything else good. After having my teeth pulled and being unable to wear the temporary denture (even with adhesive) because it would come loose and fall out.

When the permanent implant came it was next to impossible to get an appointment within a week so I would be unable to wear them until after the adjustment. Then I would call the next day and repeat the process.

It's now been 6 months and am still unable to eat or wear my dentures. My last allowed adjusted will be Monday and I fear I wasted $7000 and will never be able to eat solid food again. I have been hung up on by people and am not happy.

Affordable Dentures logo

Frank DeStefanis

Oct 13, 2021
0

I had bottom denture made 6-7 weeks ago I went in today for my dentures They put them in my mouth and was asked how do they look I responded ok. I was told the doctor would be in She never did another tech came and told me see you November 3 rd.

I asked I have to weight another month for my dentures and was told that’s the way it is. Not very pleased with that kind of treatment. Had to pay up from and still don’t have them

Affordable Dentures logo

Pamela J Speer

Oct 9, 2021
0

I was treated horribly by the dentist and the assistant at the Independence, Mo. location. They pulled all the teeth I had left, top and bottom, was told "STOP SCREAMING" and " It doesn't hurt that much". I doubt seriously that they read my file because I have several different health conditions, including diabetes and also some mental health issues that includes severe anxiety.

I felt traumatised when I left there and cried for hours.

Also spent most of the next month in bed trying to recover. The temporary dentures I was given never fit right even after having them adjusted several times. Was told I wouldn't be able to get my bottom denture until I get my lower jaw "contoured.

Which has to be done by an oral surgeon. It's been 2 years now and even if I have to forfeit the money I…

Affordable Dentures logo

Andrea Stratton

Oct 9, 2021
0

I was quoted 1 price paid another price in full then 2 months later I receive a bill saying I owe more money. Affordable Dentures are deceiving clients and that's unfair. Why would I receive a bill 2 months after I paid the bill in full.

PreviousPage 3 of 5Next