Adele Tarantino
My daughter flight was late last night by 2 hours and half. She had connecting flights and miss her flight due to the late departure. Arriving in Paris, she and her friends asked about their baggage and the agent told them that they would arrive in Rhodes Greece, not to worry. But guess what!! the baggage didn't arrive and they are without clothes. 4 people without cloth for two weeks.
Now, Air Canada will need to refund my daughter and her friends for the lost of baggage including everything inside and for moral damage they have to endured.
I try to reach them by phone for some answers and help and there is a waiting period of 3 hours!! Are you kidding me. Why all this wait??