Allstate

Very dissatisfied with Allstate because they don't care about their customers. I regret I have been with this company for over 30 years! What is the point of paying into a insurance policy if you can't get them to pay out when you need them to.

I hope they loose any potential customers in the future because Allstate doesn't stand behind their words . I would not want to work for a company with a bad reputation.

A customer is not in good hands with this company. I can't understand how Allstate is still in business? The don't like to payout claims? Its the customers who pay into it? But that's how they are getting richer .

Please do your research before you get with a company that is not going to work for you . Go with a company that stands behind their words.

My car was involved in a multi car accident. The responsible party was covered by All state. I reported within 24 hours of the incident. The lack of communication, (beginning with no return calls the first week) emails ignored and absolutely no follow up is unbelievable. The website has the tool to check status, it doesn't work and no one can help. Trying to call the 800 number to voice a complaint only can be used if you are a policy holder. All state has been a nightmare to deal with. This week will be the 4th month and I still have no reimbursement for the rental car. They claim to have lost the email ( it was found when I provided date/time to a rep) I was told allow 48 hours to process. After 10 days it is still not done.

They must only treat non policy owners this way. Robert Barry

The agents were rude quotes to high then you are quick to cancel don't work with people who have financial problems you are for the rich .

I have been with Allstate for over 30 yrs my agent Thomas Hoffman to say it short is a bully. It stated in aug of 21 when I wasn’t getting my paper bill didn’t come so called and payed over the phone and kept happening and I got late charges several times.

I think talked to him again in December and he said we could do auto payments so I gave him my bank card and assumed it was being taken out of my back so I put it in my checkbook for January and February, I got a letter from him stating what date of each month that the auto payment would be taken out.

92 and I got a letter in the mail saying I was behind in my payments so I called him and he said it wouldn’t go through which is not true. He then raised my payments to 100 a month and my deductible was 250 and he said a 1,000 that’s when…

These so called people that work for All-State are used car salesmen.

Stating I did not pay my bill but yet I have receipts. SMFH

Guess I'm getting a different insurance company and contacting the Department of Insurance.

It's been a mo and my claims adjustor has not 1 time returned q call an email nothing

December 16, 2021 Dear Manager of Warranty, I purchased a two years warranty on my son’s computer and when he really needed it, it would not charge. I called and fill out the Allstate claim form in January and still have not heard from you. I decided to write Texas and Federal public consumer complaint. It was better when Walmart service it’s own warranty. This a scam now. Thank you very much. Sincerely, RRT Rickey Tezino rtezino@gmail.com 832 233 317

CC: Texas Consumer Protection 808 Travis St. #1520 Houston, TX 77002

FTC Headquarters 600 Pennsylvania Avenue, NW Washington, DC 20580

*Walmart’s last correspondence

One of our specialists will help get your claim resolved as quickly as possible. 1. Make sure you're near your item 2. Have your email address and Claim ID handy • Your…

Had accident at noon on 11/19 filed claim online and was assigned a claim agent who I never talked to. Called her and texted her and never got a call back. Was not told what steps to take next. Was never told I had reservations for rental car.

Tried calling allstate but was just sent to claims agent s phone who never answered and was not taking messages. Very poor service

I have a claim that I was found completely innocent in. It was all on the other driver. After waiting 2 months to finally hear that my car is going to be totaled. I have incurred 2 months of rental coverage and still counting.

I can't find out from anywhere phone number or chat any information about how to proceed with this whole mess. I will say it again I was hit by another driver and they were found to be at fault. Why is this costing me anything at this point.

Why am I paying you to insure me if it is not for just this kind of situation. I am on a fixe income. I need my money and this at taken a lot just to stay mobile. Again , why is this costing me anything?

I think the worst thing about this is the communication that is none existent. No on, and I mean no one, has returned my calls…

HI I been a client of yours for many years. My problem is every years i pay my car insurance in 3 payments and charge me 10$ each payments,i make my final payments and ask if any more cost respond no final payment.

Now its been a couples years they send me a bill 20$ ,i call respond we forgot to add 10$ for one payment that was last year ,now this years after months pass another bills this time 20$,again i call they check ,respond sorry a mistake its 10$,i told them that i paid everything,now again other bill now 20$ minimum 10$ unbelievable and harassing me to charge me 50$ if i dont paid.

If you guys dont want me as a client just let me know. Ray Sawyer thank you

I want a different adjuster. I am having a terrible experience. Please call me from the corporate office. 470-222-1741. I have a video of the accident. I need help.

Allstate rep cancelled wrong policy. Was suppose to cancel auto and home and cancelled our cottage insurance, that was not due for renewal for another three month, as well. Now the mortgage co is charging me their Ins co FEE and taking it out of our escrow.

I had no knowledge they did this and left me uninsured until I started getting letters from the mortgage co stating my policy was due, I kept sending them copies of the current policy, not due to expire until June 2021. When I called Collin Brennen.

He said I TOLD Jason to cancel all policies. I did in fact NOT tell Jason to cancel as it was not due for renewal. These two people Have created chaos in my already stressful life. I do not care how much money they save me I will never come back to Allstate

My vehicle was hit at work, filed claim online 3/26/21, yet to get my vehicle fixed. How long does it really take to get things processed for a claim?? Agent explain to me after I filed receive an email about claim an what my deductible would be , agent told it would be covered completely because it was it hit in run..

Days later received in mail change in my policy that I did not approve or sign to change. Emailed agent why did she change without me signing anything, she emailed back stating I need to sign to change back an get the credit for it being changed.

I emailed letting her know I did not sign anything to change, she needs to figure it out, an that I am not signing anything to correct what she had no business changing to begin with.

Allstate is not accepting my diminished value claim because I have a leased car, Toyota give me a letter to be able to process the claim but still allstate deny my claim, I check with Toyota and this is normal process for them with other insurance companies, there is no reason to deny the claim.

i was talking to Mr William cliff who think may be swell about a consighnment box that has alredy been payed for I will do whatever is nessaserrry to get that box tis lady who is jenifer was saying to give it t me after my info andthat would be it but then he waned more money but its alredy been payed for an extra year this gets me upet I need whatever help can get

I sent in a detailed complaint and I got sent right back to the people I filed the complaint with. I should not be surprised after how this company has treated me. My claim #0584157465. I'm sure you can find it on file somewhere.

I do not want anyone from the Mobile area contacting me. This morning I got called a liar saying my hearth (where the tree fell into my fireplace) was cracked before the tornado. some just a few days before that Sunday which clearly shows my hearth.

I had an engineer come out who was clearly paid to write up what they wanted. There has not been one single employee from Allstate to set foot in my home. I have filed a report with the Alabama Insurance Dept as well as spoken to a lawyer.

I plan to pursue this to the fullest. Nobody should be treated like I have…

My complaint is that Carla Carlowe misrepresented what my insurance would cost, and put me in a financial bind. Her company has refused to cancel my policy when I obtained insurance from another insurance company until I received a form from them that they wanted me to sign rejecting personal injury protection coverage which I had already purchased and paid for.

They have called and harassed me every few days trying to tell me I have to sign this paperwork before they can issue my refund. I would recommend that no one ever purchase insurance from any Allstate representative because it has been the worst experience of my life as far as dealing with an insurance company, and

I have carried auto insurance for nearly 40 years with only 2 very small insurance claims over that time with…

I placed and inquiry on my Internet on January 23, 2020 to get some quotes for my brother on car insurance as he does not have a computer . Shortly after placing the inquiry his cellphone rang with a fellow stating he was with All State and his name was Freddy. 00 for.

The agent, Freddy, started by saying the he could see that my brother had a Ford F 150 and would he like to include that truck also. My brother said no as the truck was parked and was purchased for parts.

The agent continued to pressure my brother by saying that he could bundle that other truck in and for five more dollars a month, he could save 40 dollars on insurance. I could hear the conversation as my brother's phone was on speaker at the time.

The agent, Freddy, then wanted to know if my brother own a home. My…

Your independent agent Matt Pruitt of 930 Enota Ave. NE Gainesville, Ga 30501is sending information to a collection office. My insurance was never late and paid on time. I resolved the first bill with my credit card company by providing evidence of the payments of my bill.

I do plane to file a complaint with the Georgia insurance board and file a class action law suit against this agent.

I was in an accident 9/18/19. It is now 11/14/19. I received a partial payment Finally after making call after call after call to the claims department. They paid a local dealership to repair my car then found it needed to be totaled.

Now they are holding my money hostage until they retrieve theirs. That's total BS!!!! That was Allstate states fault not mine. It is 4 days away from being 2 months and I am still without a car!! this was the fault of the other driver which also has Allstate insurance.

I was told it would be about 2 weeks easy claim being it as Allstate to Allstate. It's almost 2 months. Beware DO NOT GET ALLSTATE INSURANCE!!! GOOD HANDS MY ASS!! By the way I have been with them 30 years and his is how they treat loyal customers!!

Claim department never receives phone call even after keeping a voicemail they never get back. I had a claim which i have submitted but never hear anything from them. I called them hundreds time but they never pick up or get.

I will cancel my service and will recommend everyone never to get this service.

I had very small accident caused by the other driver on my Toyota RAV4 and was estimated about $1600. And I took my car to body shop and waited 2 weeks to let me know that the car worth less than the repair expense and the adjuster told his insurance decide total lose and Zachary my adjuster told me to take my car .

And the accident was in rear of my car and they removed the spare tire hold and they can not put it back and they put tape on it and they told me to take. After that I called my time and text many time to Zachary, but no respond.

I don’t know what to do with their wrong decision, the car is in good condition and want to keep it, but I have received a letter from Allstate to report it. Is any help?

I have my vehicle & home insured with Allstate. Approx: 3 months ago, I sold my 1999 Chevrolet van when the motor went. I called my local Allstate office to report this sale requesting to have the insurance removed from the van.

Since that time, Allstate keeps removing the full payment for both vehicles each month. Apparently my request falls on deaf ears. I have called the office and spoken to people, sent text to the web site for my agent, sent text to her cell phone, left voice mails, and went to the office in person.

My agent, Beth Sollars, has returned one call to me. She stated she had Allstate on the other line, and was solving the problem. she advised me she would call me right back. That was well over a month ago.

" No good morning, just her usual rude behavior. Karla called me…

The claim adjuster arbitrarily and incorrectly assigned 90 percent fault on the Allstate policy holder and only paid me 90 percent of my claim. The police report and policyholder stated it should be 100 percent fault of the policyholder but the adjuster stated she could do whatever she wanted to do.

The adjuster will not take my calls or return messages. I will provide the claim number and details if contacted by Allstate. This appears to be an unethical and perhaps illegal policy.

I have been waiting since 9/2 for ALLSTATE to get a claim done so I can get my car repaired . My expenses are escalating . SOON I will not have any money left for the trip back. Hotels... food for me and my family are mounting ! I pay my payments always on time.

I keep getting calls that it will be finalized and nothing has happened. I stopped driving cause I only have a donut on it. I can't drive cross country on it. I am DEFINITELY NOT IN GOOD HANDS with this kind of service ! Claims # 000559489496

The staff have no integrity. There client totaled my car and injured me, causing me to miss 2 weeks of work where I make $200 a day. The adjuster Bradley McKenzie & his supervisor Bethann bearden in your Columbia SC office down played my injuries stating that I wasn’t in that much pain and then offered me $250 for pain and inconvenience.

They both were rude and treated me like my health was of no importance. The supervisor even laughed at me when I became upset with how my claim was being handled . I threatened to report the way I was treated and she chuckled as she encouraged me to do so.

This tells me that this is not the first time they have mistreated the third party in an accident. I may not be a client but it is an outrage to be treated in such a manner.

I am sending this on behalf of my father - Johnny W. Johnson.

He is currently 83 years old and moved to Southaven, MS in the late 1950's. He started working with Garnett West Senior and has been a loyal customer for over 50 years. Now, late in his years, he had a wreck that was shown to be two - State Farm is now cancelling his insurance because of too many accidents in the household.

Please review his policy # 279-1433-C20-24 1768 Northfield Drive Southaven, MS 38671

I submitted a Tow bill to my All state inc company , a week later still no check, I called the 1800 # and talked to claims they said they never received it. This is not the first time problems with this company, however this time it is a big deal, I went to All state myself turned in the tow bill to a agent, she said she would fax it right away, she never did, they had all week to do it, I have never had any of these problems with any other inc. Company. There is no excuse.

Allstate took the insurance premium for another individual from out checking account without authorization and now will not refund the entire amount. I want my money back!

My Toyota Camry 2013 has been dutifully maintained and invested in as my retirement vehicle. The average life of a Camry is fifteen years and 300,000 miles if properly maintained according to Customer Reports. The manner in which Allstate has attempted to address the incident is more by omission than action.

In effect, you are confiscating my vehicle or, at best, relegating it as non-insurable. 00 per year by insuring with Allstate is negated by the reality that, in the event of an accident absent fault, one will be denied one’s vehicle or the right to have that vehicle insured.

The valuation of my vehicle does not conform to market values at the time of the accident, as a similar vehicle with identical mileage was listed on…

Yes I have had insurance through allstate for a little over a year an was happy with it until recently they added my brother to my policy without my consent he does not live in my household hasn't for a few years an they tell me I have to give his personal information in order to have him removed so I chose not to do business with Allstate after that I have insurance with a different company now but I got a call today to renew my policy an I told the lady I spoke with when I dropped you guys last month I was done with Allstate but

the person that called me today was saying I have to sign to end business with you guys I don't want or need to sign anything for your company but I was informed that if I don't sign they will still renew an charge me again without my consent I just want an need…

My Mother's home, my childhood home, was destroyed in a fire. She has been an Allstate customer for as long as I can remember. She is a strong Christian woman who has overcome brain surgery, partial paralysis, and several other health issues.

She has always paid for her insurance coverage, and has kept her family under the Allstate umbrella of coverage as well. She has been more than patient while awaiting a decision on her home. There was an unjust accusation made that her home was intentionally set on fire, while she was at Church.

It was concluded that the cause was electrical wiring. It has been over a year and her claim still is unresolved and they continue to place my elderly mother in uncomfortable and unsanitary hotel rooms. I am an Allstate customer as well and I am very unhappy…

Our car was totaled on June 3 2019 claim 30547870402 we were contacted by a Michael Flis 480 9774563 he stated he was our contact and claim would be handled quickly. as you can see that is not the case. MR FLIS WILL NOT RETURN PH. CALLS AND STATES HE NO LONGER IS HANDLING THE CLAIM. I have now no one to call, and no one is calling me. I will have no choice but to see a lawyer if this is not resolved quickly.

On a side note I got the police report in about 2 weeks and called Flis to see where to send it. HE NEVER CALLED ME BACK.

Dennis Kelly 323 8162758 Apparently you are not in good hands with Allstate Insurance

Today was very hot day and I went to the flea market and my husband left the car keys inside our car, I didn't worried because I knew that we were cover with road side assistance but when I called to ask for help I realized that I wasn't in good hands.

I got the worst customer service experience because I was denied the service that I deserve and being paying for the las 3 plus years. I was on the phone for almost an hour for nothing,but as soon as I can I will switch to a different insurance company.

I am with all state insurance for more than 20 years , I had an accident last December and it was not my fault , I was hit by behind while I was waiting on signal. they I repair my car and I have to pay deductible $500. they told me you will get reimburse , but its almost more than 7 months and I got injury and I lost wages because I couldn't go to work for 3 days. if its not resolve then I will be taking legal action with my attorney.

After that I sold my car and get new one and when I have renewal due of my insurance in last may 9th , my insurance jump up to $600 !!! I can not afford it , I talk to my agent Dilip Shah, he told me that I will try to reduce your premium but nothing done , if its case like this I would like to cancel my insurance ,

I have good record of driving no…

In 2016, my husband & I were in the process of separating. We had had ALLSTATE for over 25 years, we were impeccable payers & "lifers". It came down to my husband & I agreeing that he seek his own auto insurance.

John purchased auto through another company, brought his new ins ID cards to Bartel and the male at the desk said John was all set. 2 months later, I'm pulled over, and was charged with operating a vehicle without ins!!!.

I knew the officer was sadly mistaken but I let him do his job & by sun up, it would all be just a bad nightmare. Nope. ). minus my husband. The reason I am now seeking justification is that I am studying to become a broker.

He & so many other agents that I've been reviewing, basically instructed me to go forth , except nothing but 110% compensation for that…

I was hit by an 18 wheeler on May 10th. I contacted Allstate to make them aware of he incident, great and helpful and prompt customer service however on the claims aspect, I was telephoned by Allstate’s claims investigator by the name of Micheal Riedl.

I relayed the accident to him. After the recording, Mr. ” Micheal Riedl already had the preconceived notion, without having done any investigation or evidence that would back up this false allegation. It was not only unprofessional but extremely poor investigative work due to no investigation had yet been done and he already writes it off as to what he “thinks” About a month later Micheal Riedl calls to report his findings concerning my accident. I missed Mr.

Riedl phone call and a voicemail was left. The voicemail left my Mr. Riedl said,…

Hello, On May 7th 2019 I was in a vehicle accident, the vehicle was towed to Collision Plus who was recommended by Allstate to do the repairs, after they assessed the damage the total was around 14k which I was told was borderline being totaled! After a month at Collision Plus my vehicle was said be to ready to pick up, upon picking it up, I noticed damage that wasnt repaired before even walking over to the truck and

was told "I'm not sure what we will do at this point as the vehicle was close to the total mark, upon driving the vehicle home more issues arise from the front end damage.

Also hood and bumper was not replaced correctly! Long story short I was told by 1 claims agent that it was possible it could still be totaled and then today was contacted by another agent that told me it's…

Is there a no stars? Got backed into parked into a parking lot. Adjuster won’t return my calls and the only time to talked to her offered 80% cause I should have seen the driver wasn’t looking and honked. You aren’t in good hands with All State.

And if Lauren Forte is your adjuster, just hire an attorney. She told me to hire the guy that owned the car—- her policyholder. SMH. Is that who you want as an insurance company? Someone who suggest others sue you?

What’s with all the nigger commercials? Especially the dumb nigger sitting in the middle of traffic. They should run that asshole over.

Today's date: May 30, 2019 I had considered obtaining insurance coverage from Fleming Family insurance on Friday, May 24. I dealt with Mr. Jason Fleming over the telephone and gave him my bank account information for payment. He emailed me the documents for my signature and asked me to finalize the process. However, I had changed my mind and decided not to sign them and decline coverage.

I emailed him on May 27 informing him of my decision not to proceed with insurance coverage, and emailed him again on May 28. He emailed me back that it was too late and that he will process the payments for (home, auto and personal liability)

This a fraudulent proceeding committed by Mr. Jason Fleming, coercing me into obtaining insurance service from his agency against my wishes. I have not signed any…

I've had a claim going on for eight months. My adjuster won't return my phone calls. I need my property claim settled. Allstate threw us out TWICE from our housing we're supposed to have under ALE for at least 12 months.

I have a newborn baby and 3 other kids. The adjusters don't know what they are doing. They don't know my policy and that I live in California. They call me right before they leave the office so I can't return the phone call, when I call back the next day nobody answers or returns my phone calls.

My adjuster is always out of the office. I'm supposed to have at least three more months on ALE according to my policy and they are using the excuse that the landlord said the house was habitable, but code enforcement red tagged the home and

the landlord is not ever going to fix…

A complaint has been filed with the Insurance Commissioner regarding an Allstate Insurance office located in Canton, Georgia. After speaking with a local Allstate Insurance office I was advised to make a complaint with the corporate office regarding the actions of this agent.

I purchased a manufactured home, built in 2004 on 4 acres. The mortgage broker received the information regarding an insurance policy with said agent and apparently Allstate doesn't even insure manufactured homes and especially not ones over 5 years old, and without an auto policy in effect.

I was lied to and this information was covered up by the agents to allow closing of said property to take place. Now I am having to find someone to insure my property after the fact and will be forced to pay double the premium…

My name is Olatunbosun Gbolade I filled a complaint with the insurance commission because I was not satisfied with the way my claim # 0542561734 was handled . A representative from your office called Dania in Yuma Arizona with phone # 9283731520 made contact with me to see if it can be resolved but it has been impossible to speak to this lady despite making several calls and

leaving messages she even called back and left the time to reach her but when you call it goes to voicemail I am done calling this lady. I happened to also be insured with your company that I am thinking of cancelling my policy if this is how your company handles buisness I am done dealing with this lady as she is incompetent and does not know how to manage situation

com treated your customer since 1986 with TOTAL disrespect. Until I had my call with him yesterday everything was very professional, and I felt good that we had been a customer for so long. Your outside inspector can out and meet with my contractor (whom is a contractor that works with Allstate) and at the end of there inspection they both agreed that we needed a new roof and other repairs.

When Keith start our call out his biggest concern was for me to make sure that I gave him a good review he didn’t even acknowledge that we had been a long-term customer until his 2nd call. During the 2nd call he told me that based on his information that he could only approve the replacement of 100 to 200 singles.

I told him that was totally unacceptable and that he needs to go back and talk to…

Hancock adjuster keeps putting us off our roof has a tarp on it we have called but the lady from the claims department is rude and keeps saying it’s not their fault things come up.I am very upset that they can not keep 1 appointment .this is the third time we were put off with some excuse not acceptable poor way to treat your customers.

I was instructed by an all state employee to make manual payments for my policy for the last 2 months (total due: $319). I was instructed to do so because I wanted to change the bank account I used. In March (as instructed) I paid roughly $158 (monthly bill) which left me with a balance of $161 (due in April). Because it was a manual payment me and my wife called on 4/15 to May our last payment which we were instructed was $116. Not sure why it wasn’t $161 but we didn’t question it.

Now today it’s 4/27 and All state agents claim because we are not in autopay we have to pay 319 for April and May. I’m not sure how this is possible when 1st we were instructed to finish the policy manually and 2. My new billing cycle should have started in May and I should have been renewed for autopay Adam…

Hello yes I’m writing this letter to appeal a claim 000541691150 that Allstate. Claim adjuster Rhonda Morgan is handling . It came back that I was at fault !! When the person hit me in the back bumper ! I’m wanting to go further with this action and I’m not at fault .

It seems like these no such thing as Allstate helping hands . Thank you Cecilia Espinosa my policy is 924116369

Allstate is the worst insurance company to have. I was with this company for 3yrs had a accident that the other driver hit me from the back the letter says I’m not at fault but on my driving recorded it shows.

Had another accident when the driver ran the stop sign and hit me again the letter of Experian says I’m not at fault but they have it on my driving record at fault. I will calling cooperate Monday morning