Applebees

Absolutely worst experience at any Applebee’s ever!! We were ignored, then when seated took an hour for basic food. Asked for Manager and with no avail. After reading their reviews I see this is not the first time... I will never again come to this Applebee’s

We arrived at the above named Applebees for lunch, today, August 4, were seated a few minutes after we arrived. We waited for 25 minutes for a server to even say hello to us, which no one did. Therefore, no beverage order was taken and of course no food was ordered as well.

We left to find somewhere else to dine. This is the worst, and dirtiest Applebees we have gone in to. We often go to the one on S. Orange Avenue in Orlando, and it is spectatcular. Needless to say, something should be done about the Kissimmee store.

Doesn't your company perform surprise inspections? We of course will NEVER recommend that location to anyone.

I just placed an online order to the Lyndhurst Ohio store and I ordered the 2 for $22, I ordered a steak with Mac and cheese as a side and fries along with Buffalo wings for an appetizer. Once I got home I realized they gave me 2 sides of Mac and cheese which was awful so I definitely didn't want 2 of them and barbecue wings which no one in my family eats.

The location we went to was 25 min away so I can't just run back to get the items switched and since we don't eat most of the items, a lot was thrown out along with a lot of still hungry bellies.

We are regular guests and have realized that as the atmosphere, service, and standards have diminished it is not worth spending our hard earned dollars there. We always sit on the bar as we do not like to take up a table.

Tonight we were there between 6:30pm and 7:30pm and were completely let down. During this time an employee Natasha had chicken strips and fries sitting on the cooler opposite the well side of the bar. She then brought in some form of a dessert, went to the bar condiments and added fruit to it.

She then stood in the full bar (and full bar tables about 3/4 full restaraunt) and proceeded to eat. She followed the bartender through the bar while holding a plate eating. There was also an off duty employee at the end of the bar (right prior to the break in the bar before the…

We have been to Applebee's our last time. Tonight we went to Applebee's in Suffolk VA. We have had issues in the past with this restaurant but I had received a gift card at Christmas and wanted to use it.

So, I thought here we go again. My husband,granddaughter, and I tried to be patient. The manger took our drink order and our meal order. We thought that may help. So we waited and waited patiently. 35 minutes later we were brought out meals.

I got it on the third try. we finally got them. But,all to long of a wait! There were very few people in the restaurant. So, we thought this time would be different. Not! The icing on the cake was when the waiter mixed our receipt up with another table and charged our VISA with another family's food. Are you kidding? My husband was irate.

We tried…

I had lunch at Applebee’s 4721 Consumer a Drive US Hwy 9 Howell NJ 07728 check #:9667-908058 there were 5 of us had to wait 10 minutes to get served waitress standing around there were only 3 tables with people, we ordered Waited a 1/2 hour for our food half way through our meal the waitress came over with the checks after we were finished no one asked if wanted dessert then the manager came over and said brownies are on Applebee’s and we said no thank you.

I heard from numerous people this Applebee’s has the worst waitress service in the area. That will my last visit there, should of went to IHOP next door or Panera Bread

Order Chickem and shrimp. Did not receive it. This is the 3rd time my order wasn’t correct at this restaurant. Are all the employees including the manager or drugs????

Had the worst exp at callaway florida applebees. I came in at 9 o clock and they dont close til 10 i was told by the manager donna due to it being busy she had already called last call. I told her but you dont close til 10 she said in a very nasty tone well things are diffrent now that im here we close when i say we close.

Something needs to be done about this womens attitude. I have never experienced anything like it in my life.

I grew up in the midwest and have eaten lots of beef. Stopped by applebees on w. colfax (lakewood) - holy crap. The 'meat' could not have been beef. Just an odd flavor, and I'm not sure I want to know what it was.

Long Island iced tea was extremely weak, and the kitchen felt I'd want 2 cups of sour cream on my 1 cup of mashed potatoes. And we had to suffer thru fairly loud hip-hop. y e a h ... probably NEVER going back. ever.

Order Chickem and shrimp. Did not receive it. This is the 3rd time my order wasn’t correct at this restaurant. Are all the employees including the manager or drugs????

Just went to my Applebee’s yesterday. I asked for a brewtus beer I was told there not available any more 16or 30 oz only Are you kidding me The Brewtus is your namesake Are you going full IHOP IHOB Promoting more alcohol is not a good business model Bring the Brewtus back to Tucson

On July 4th 2019 me , my friend and my granddaughters went to your restaurant for a late lunch. So we ordered . As my friend was cutting into her steak (she ordered medium well) it was very rare .

The waitress must have seen the face she made and came right to our table (we were seated near the waitress stand) we didn't even need to call her over . She apologized and wanted to try and cook it alittle more or to bring her something else .

She chose ribs instead and had them pack bit to go as everyone else was almost done eating . As I was eating my ribs I noticed they were not fall off the bone good as they usually are but ate them anyway .

00 tip that she deserved . As I was driving home I realized kids are free on July 4th and this was my first question to the waitress before ordering…

Please have upper management come down from cooperate and see what you need to do to help your staff become better at service and hire more staff. I DO NOT like to complain ( as I have worked in retail for 27 years ) but this store needs help.

The service is very poor and so slow. We eat there because of the elderly lady that we know loves to eat there so to abide her wishes, we will eat there but please please get some motivated help and more help.

It’s not just once or twice but every time we go there. I’m sorry to send this to you but it would be so much more pleasant for customers and the staff if there was more help and better training.

Thank you so much for listening. You do not need to respond. Please get them some help.

The car side to go is a huge problem at the Applebee’s on Hancock street ( Quincy, MA). Every single time I place an order there is a problem .

I placed an order today at 4:23 .. the confirmation told me it would be ready at 4:43.. I waited almost 20 minutes for my food at the carside to go . I had two sleeping babies in the car and could not go in to grab it ( which is why I ordered carside to go).: when my order was brought out to me it was the wrong order.

The manager did come out the second time to apologize. But this is the kind of service I get every time....

Rest Rooms NASTY!!! Mens & Women's No! paper towels to dry hands with No! Toilet paper when complained to staff Nothing was done to fix the Problems Also dried up tomato sauce was on bread stick that came with my husbands order the Problem is he didn't order anything with tomato sauce when waitress was told of the problem it was brushed off like it was nothing no apology or anything

My friend and I ate at Applebees, east Madison, Wisconsin today around 1:30. The service was really poor. Our waitress never came back to refill our drinks or see if we needed anything else. We had to ask the hostess.

Then when we got our bill, we asked for change for a $20. She never came back with that either. The restaurant was not that busy so there was no reason she couldn't have came back to check on us.

We won't be going back!!

I called in three times in the past two weeks and ordered to Blondies desserts the first time I was backing out of my parking spot and the lady Ran after me because she forgot my sauce that goes on my blondies the last two times including yesterday I get home and find out my Blondie sauce isn't in there for the second time this week.

42 was when I came back and spoke to the manager I mentioned that he didn't make an effort to give it back to me either great. I'm sorry if I want to give someone a tip I will give it to them I don't expect him to keep my change without asking he gave me my money back $6 only and

walked away Plus I had to have him wait on me because I was there first and they took three phone calls before he finally waiting on me because I mentioned it to him Connor was the…

We went to the store in madison Alabama this past Tuesday and it was disgusting. The aisles had food and napkins all over them and ohh watched someone drop a fork and just kick it under the table. There were old chips and old napkins under our table so every time we moved our feet it crunched.

I also saw a manager talk very negatively to an employee very loudly in front of a bunch of customers. Nobody should be put through that. After we saw that we just walked out. Asked for the managers name and was told it was Rick.

MY WIFE AND I ATE AT THE RESTAURANT IN ROME GA ON 6/11/2019 AROUND 5:30 PM VERY FEW CUSTOMERS IN THE STORE AT THE TIME. I ORDERED A GRILL CHICKEN AND BACON SANDWICK AND MY WIFE ORDERED AN CHICKEN DISH.

IT TOOK OVER 20 MINUTES TO GET OUR FOOD. THE CHICKEN SANDWICH WAS SO BLAND AND NOT VERY GOOD. MY WIFE'S CHICKEN DISH WAS LIKE SOMEONE WAS SERVING HER A CHILD'S DISH. MY TOTAL BILL WAS $ 29 FOR SUCH POOR QUALITY OF FOOD.

I GOT UP AND PASSED BY THE KITCHEN AND LOOKED IN AND THE FLOOR IT WAS SO DIRTY WITH TRASH IT MADE ME NOT WAS TO COME BACK AGAIN. WHAT HAS HAPPENED TO THIS STORE WE USED TO ENJOY GOING AND HAD GREAT FOOD AT REASONABLE PRICES.

Applebees--Brunswick Ohio

On 6/11/2019 my wife and I stopped in to have your t.v advertised 10.99 loaded chicken fajitas.the server advised us they do not do the national add.

the dinner would be 12 .99 for the item. if we wanted the loaded chicken fajitas it would be 13.99.

their menu. shows the loaded item to be 12.99 in black and white.

what goes ---seems like your tv add----your menu---and the server info is all crap..

my check number is 9874-659697- 8 pm ---server kristen.

we eat out about 3 to 4 times a week. IT seems no one at the store cared ''thank myou about the questions we presented.. we got hosed on this purchase but it will be far and in between before we purchase applebees again.

thank you Gene bentkowski

4402380026

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Cool food and unprofessional by managers and Dublin Georgia

The bartender Ross at Daytona Applebee's has been great this past couple years. He had a death in the family and was confronted by his general manager basically saying it wasn't okay to be upset about his aunt passing. I was discusted.

Ross came in to work ready to work as always but simply asked for the night off. His rude general manager told him to basically man up and do his job. Daytona store 135

My friend and I went to Applebee's on Sat. June 8. We ordered a plate of nacho's. After ordering the waiter came back out to tell us they have no cheese. What restaurant doesn't have cheese?? So we told the waiter we will have queso on top. We were told we couldn't have that either as nacho's was taken out of the computer. So we left and went to Buffalo Wild Wings. We will have to scratch this place off our list. This Applebee's is in West Bend, Wi

UNHAPPY CUSTOMER

Order online once again when I get here they have no knowledge of the order online and this time the customer service is great why she's trying to figure it out but yet I have to wait another 20 minutes for my meals I think it's totally ridiculous if my mom didn't like the food I would never come back

I went to Apple bees and requested and my children's father an employee there to get my daughter's social security card and I was polite and respectful in manner and the employee James Harston assaulted me by pushing me towards the door upon this incident your Dyersburg general manager sherry Cox shoved me and said to get out now not once did I raise my voice or become unruly including the fact the Dyersburg district manager then pushed me and told me to leave the police was called by me and

them I have been very upset about how I was treated and how your management reacted toward me as an individual I am asking I to roll back your video cameras because not only am I going to pursue criminal charges but I am also thinking pursuing a civil suit about how I was treated upon entering this…

Tonight I took my mom to Applebee’s- sorry to say!! This is the 2nd time in about 6 weeks that I went for dinner, and both times my mashed potatoes were cold. Not like room temp but cold out of the refrigerator.

The staff come by and I said my potatoes are cold and this is the 2nd time this has happened. I was told yeah we get busy on the weekends so the cooks make really big batches and sometimes this happens. WHAT???? Really??

The manager comes over and apologizes, brings me ridiculously HOT potatoes out of the microwave, super nuked!! I am done with Applebee’s they have went straight down hill the last couple years but my last 2 visits were really bad!

Your website shows happy hour 7 days a week!! They charged me full price for 2 glasses of wine and spinach and artichoke dip full price!!! Horrible customer service!! I am a regular at Applebee’s but not sure if I wanna go back there!!

Hello, My son and I had dinner at the location in Huntsville AL. on South Memorial Parkway. The service was slow and the food was poor. The sizzling chicken fajita skillet that I ordered was not sizzling when delivered to my table and was sent back to the kitchen. The flavor of the food was not seasoned and the chicken was over cooked by the time the skilling returned to my table. The silverware was dirty and I requested disposable silverware.

I visited this same location one time within the past 2 weeks and the silverware was again dirty. I asked for clean silverware and hot water. My experience with this location has not been good. I will not be visiting the chain for quite some time.

Kind Regards, Tamekia Montgomery (256) 527-5299

In Jan 2019 we ordered thru the drive thru with our App. When we arrived at Applebees on Meijer Dr we went to the drive up section. We waited and waited, after 1 hour, we called to find out where our food was!

Manager (he said he was the Manager) came out an apologized stating that the kitchen was backed up. On our next order they would give us a 50% off. We noticed that there were only four cars in the parking lot!!!

Which we took pictures of! Two week later we returned and mentioned the previous offer, we were told that there was no record of it and that they could only give us a free appetizer! On May 31, we decided to give them another try!!! Bad idea!!!!

Seven of us went to the same Applebbes and were seated. There were only 7 other tables that had people in them! We arrived at 4…

My wife and I went to the restaurant on state road 312 in Saint Augustine, Florida on June 4 Unfortunately we had a very bad experience with the food ( steak fajita) with the meet was real raw with blood in it , we asked that the plate to be exchanged, instead the meat was microwaved with made it so rubbery we couldn’t chew and eat it It was a very disappointing experience

I give this place a big fat zero! Ramsey Gordon would have a field day in here. I had already lost my whole appetite! Oh and they didnt serve anything I drank..

My boyfriend and I went into the Applebee's in Savoy, Illinois the last 2 Friday nights and both nights were extremely disappointing. The first night we went in about 10pm the bartender was pleasant but the manager was a different story.

I didn't even realize he was management, I honestly thought he was a drunk customer due to how hateful he was being. The second Friday that we were there the food was a complete disappointment. I had a southwestern salad I asked for my steak to be medium it was well over well done and the salad was looking like it wasn't exactly fresh.

My boyfriend had the chicken fajitas he tried to get sour cream but they were out, the chicken was pretty much burnt, and the rice, cheese etc.

also wasn't looking to be the best either. Other than the bartender…

Applebee's in Paola, 3rd time we have tried to eat there.

First time the food took 45mins and everything was burnt.

Second time we waited a hour until our food. Now tonight we order and sat there for 45 mins with no food. I ask our waitress if it would be coming soon she says yes. Then after a hour the table behind us gets their food and they got there 30 mins after us. And still no food.

We finally just got up to pay for our drinks. And said forget it! Won't EVER come back to that Applebee's again!! Manager just said sorry. No here is a gift card for the trouble, no nothing. So unprofessional!!!

First of all I have been eating at Applebees since I was 17 and I am about to be 36. I am a US NAVY veteran, so I have been all over the world and I have never seen a restaurant with the lack of professionalism as well as the lack of customer service as i have witnessed at the 6200 Whitehorse rd Applebees in Greenville SC.

I have seen people that are working at this Applebees on drugs,drinking while on duty and talking to each other in the most profane ways in front of customers!!! I have my own business so I am doing some home repairs for one of the servers that works at that Applebees.

That the bartender Tricia asked me to help since I come in there so much. I asked the server Lindsey if she would like to go there to eat since i know the bartender. I have even had this Applebees to…

Me and my fiance traveled to merriville IN. Just getting out and we went to applebees and we were seated and we didn't have any service for 20 mins we didn't even get water. The waitress just kept walking past us.

We asked another waiter who our waitress was and he said he will get her then she walked past again the wallet said that we have been waiting. She came to the table and made it seemed like we were bothering her no smile no apology.

So we decided to leave we called and spoke to a manager who said his name was John. He said hew would send us gift card for the inconvenience and because we traveled so far. We never recieved anything. That was April 28th 2019.

We love applebees but that service was terrible.

MY HUSBAND AND I WENT TO THE LOCATION IN GREENVILLE, TEXAS FOR LUNCH ON THE 23TH. THE WAIT PERSON SAID WHEN I ORDER A DRINK TO GO CUP THAT THEY WERE OUT. THE TIME BEFORE THE WAIT PERSON CAME BACK THAT THEY WERE OUT OF SOMETHING THAT I ORDER. IF I HAD BEEN RUNNING THIS LOCATION I WOULD HAVE GONE SOMEWHERE AND GOT CUPS FOR MY CLIENTS. OUR BILLS USUALLY RUNS 50.00 OR MORE. I ALWAYS LEAVE THE WAIT PERSON 10.00 TIP, BUT GUESS WHAT WE WILL NEVER GO BACK. WE WENT TO ANOTHER PLACE THAT DAY.

THANKS

I recently went with my girlfriend to the applebees in winter haven Florida. We arrived at 11pm. This location closed at 12am. We're seated and juan comes to take our order. My girlfriend asks for a frozen margarita and the waiter tells her that it is pointless to order that bc by the time he submitted it and it was prepared she'd have 5 mins to drink it and

he'd have to come take it from her bc no alcohol can be on the tables after 1130. Which is bs. I can see no alcohol being sold after midnight but you are telling me that you're going to take it away and pour it out at 1130?

Ok well she orders a tea instead then he says and to be honest with you the kitchen Is already closed. They are cleaning up and it will take a long time to prepare your order so if you're planning on ordering…

Today, May 23rd, 2019, my husband and I had lunch at your Applebees restaurant on R 19, in McMurray, PA. sirloin steak with broccoli & baked potato. both of our baked potatoes were not cooked through. All in all, very bad, disappointing experience for lunch, and a waste of money. Norma Proie

WENT TO LOCAL APPLEBEES, CAMDEN,DE. WENT TO BAR TO ORDER FOOD, AN TO HAVE A NON-ALCOHOL DRINK. BAR WAS EMPTY. BARTENDER SAYS SHE COULD NOT PLACE THE ORDER, BECAUSE NO ALCOHOL DRINKS WERE ORDERED. WAITED FOR CARSIDE TO TAKE ORDER, WAITED 30 MINUTES TO PLACE ORDER.

MANAGER WAS NO HELP, ASKED FOR CORPORATE NUMBER AND WAS GIVEN BOGUS NUMBER. MY MOTHER'S CHICKEN SALAD WAS AWFUL. NO REAL CHICKEN, JUST CRUMBS OF CHICKEN FRIED UP. BARTENDER AND MANAGER WERE RUDE! SERVICE LIKE THAT WILL DEFINITELY LOSE MY BUSINESS AND OTHERS!

I HAVE NEVER SEEN SUCH INCOMPENTANCE! HOPE YOU GET BETTER HELP.! NT FEED A DOG THIS FOOD. HOPE IT IS GOOD IN ANOTHER NEIGHBORHOOD!

What has happened, I ordered the Beef Brisket Taco's. Dry meat like it had been sitting all day the pico was at the bottom and mixed in the meat, the soft taco's were hard and over toast until they were cracking in half.

I was so upset that I over tipped my waitress by 5 dollars just wanted to leave, I waited all day to get these Taco's and was very disappointed. Your dollar margaritas u mean to tell me we can not have salt on the rim of the glass. Really some salt.

I have places an order at my local applebees three different times. They tell me ot will be ready in 20 min and I have gone there and it wasn't ready. I wait and wait and wait. All 3 times I have been late and in trouble ,2 of the times o just had to go back 3work without anything to eat at all.

My wife's glass wasn't clean.It had lipstick around the rim and she doesn't wear any. They apologized and that was it. Didn't do anything else about it

The service suck. It took 45mins for us to get a server to ask for something to drink.took 37mins to bring it to us.the food was cold.my pasta was hot,but the chicken was cold.we had 16people n our group.9 of them payed for their food ..n left the food on the table. Very disappointed.

Worse day ever yesterday was my husband bday so us an few more family members got together to enjoy his day by stopping in at Applebees our person who had our table was bad never again we had total of 6 adult an 1 child she took 4 adult order fa there drink an we told her to come back to me an my husband 10 mins pass she comw back to our table no drinks so she take me an my husband order an walk away 10 more mins pass by no drinks so when she did bring them we had no straws an missing a drink so

when every one food start to come out they gave us our food but didnt give us nun to eat with are any napkins my husband did get his food it was told it was still cooking very understanding so few mins pass I ask her again bout his food cause I was waiting on his food so I can eat with him while I…

We have a group that meet every 3rd Wednesday of every month When we got there at 1:00 pm we waited till 1:45 before someone come to tell us someone will be with you! (There were 9 girls). No one come to our table so we all left.

Now we are not one of us prejudice BUT The restaurant must be,everyone employees manager are all black people . The restaurant is in Sumter SC 29150 This has just happened in the pass year, and it is getting worse .

While waiting sooo looong for our food, I asked for melted butter for my broccoli. Once the server brought it back on a plate she sat it down. I picked up the little black cup it burnt me. The cup was so hot the manager could not even touch it.

She stated “this is hotter than the sizzling chicken plate”. No way should that small black cup be that hot!! My finger is red and swollen and starting to blister! I will be contemplating calling an attorney about this.

On Saturday April 20, 2019 myself and 5 friends went to the Porterville ca Applebee’s for a late lunch/early dinner. From the very start it was a disaster. We were seated quickly then our server showed up, he was with another man named Jack who was a manager in training.

They took our drink order which took quite awhile to get. We had to ask about ordering appetizers and when our combo order arrived the chips were stale. We asked for different chips we never got them until the end of the meal.

We were told we would get a pitcher of water which we never got. It took a very long time to get our entrees. Two people in our party paid by debit card and the rest of us were waiting on paper receipts .

After a half hour we had to ask again for our checks and to see a manager who told us that…

The food was poorly cooked I shouldn't had to keep sending my order back. The Manager was not professional at all she came out and didn't even introduce herself. We had to ask her if she was the manager she was very nonchalant and non caring.

The sad part is the restaurant is not crowded

My husband and I visit Applebees at least once a week. I am highly upset about the food bought to our table. We were served burnt wonton tacos which are my favorite. The shrimp were old and cold as well.

My steak was tough and cold. We asked for a manager and when she arrived her rebuttal was that the grease was old because it's busy on the weekend. The manager didn't try to make us new ones after we complained several times.

The manager was rude as well when we asked to switch our steak to chicken because of it was cold. She took the steak back off the plate and kept trying to rush out the restaurant. I am highly upset about the food and services at this restaurant.

My experience at your restaurant was horrible,the location 2301 Maple wood Dr. in Maple Wood Commons St Louis Mo. My family and I arrived at Applebee's on April the 6th at 6:30 pm. We were not seated until after 7 pm this was after we spoke to the hostess for a second time.

The waitress took I order for drinks which took 15 mins. to arrived to the table. We place our order for food around 7:30 pm we did not see food until 8:10 pm this was after I spoke to the manager.

Who was not helpful very rude and made excuses why we sat for 40 mins without food. My family and I watch other customers be seat and served and they arrived after we did. We were a party of eight I was told by the manager that the kitchen services smaller parties first regardless of their arrival time.

If this is true…