Applebees

My husband and I went to your Troy road location in north greenbush ny. It was the worst experience from start to finish. The person who took us to our table never said a word to us. No greeting, nothing.

Our waitress was a disaster, disorganized and rude. She took our orders with her back turned to me. It took a half an hour to get two appetizers and a salad. The restaurant wasn’t even halfway full. The pretzels were amazing but the trio appetizer was disgusting and my husbands salad was ordinary at best.

Some of the chicken in his salad was so hard he couldn’t stab it with his fork. After our waitress asked if we wanted boxes we waited another ten minutes for those. I will never go to your restaurant again.

What a waste of money and time

We went to dinner on 11/21/22 around 7pm at the Applebee's in Excelsior Springs MO. They were not busy at all once we got seated it took several minutes for a server to come to out table. Once they did we ordered drinks.

We waited over 10-15 minutes or longer for our drinks, none came. The workers were talking in the food area, drinks never came. I would have understood if they were busy , but they were not. It may be along time before I return.

Just visited the poplar bluff Missouri restaurant. I can truly say it is hands down the worst restaurant in the whole town. Everything was cold and between the help arguing in the back, not that anyone was there to eat or hear it.

I just want to know when the auction will be, I would like to buy the bar stools and a few other things after you shut that place down. But on a good note the poor guy working did everything he could and I tipped him well for the effort.

Needless to say I won’t be visiting any of Applebees in the future. I never get on a site and complain, but after this as a business owner myself I would want to know .

The food that is being serve do not look like the food that is being advertised or on the menu. I think that is false advertising. Applebee's should be ashamed of themselves. The ribs were tough and terrible. The mash potatoes looks like a plant base or something. Im speechless.

The worst I've ever seen. The score of a 1 is overrated.

On Sunday November 20th at approximately 4pm we decided to stop by the Applebee's on Grant avenue in Auburn NY for dinner. The service and food were very good. The problem was the wait staff. In the middle of our Dinner 2 of them started arguing very loudly between them selves.

I only know the name of the male server involved was Christopher. At one point the manager on duty went up to them and told them that the guests did not want to hear them but they continued. This was very unprofessional in my opinion and it kinda ruined the dinner experience to the point that my girlfriend decided to get her food to go and eat at home.

We arrived at 8:30pm and were told that we could not be seated due to an influx of To Go orders that the kitchen was working on. That is rediculous being that it’s a sit down restaurant and should serve customers on sight before call in orders.

They are not a fast food restaurant. Several employees were just sitting at a table together talking about another employee who was not there. Our waitress was good and I felt really bad for her because it wasn’t her fault.

We received our dinner and several items were missing. We asked for 2 different desserts and were told that they were not available. When we got home about an hour later we both immediately had bad stomach pains and had to be in both our bathrooms for awhile.

Today I am still having stomach issues.

The service and staff were great, their working conditions need an upgrade. The bathroom stall doors are peeling off, stalls leaning in. I swear everything is the same as it was since built. The staff seem to really care about their jobs and customers give their restaurant an upgrade please!

Ordered online tonight. 00 tip included. The order was a delivery. Recieved the food, no receipt and the order was wrong. The salad that I recieved was not fresh and the lettuce was wilted. 00 dinner this was pathetic.

My son worked at Applebee's they ripped him off in pay he worked two weeks got paid 400 they said they paid him 700 was a lie we have bank statement. My son has aniexty and depression this was his first job and he had a nightmare experience the manager John there likes to treat employees like crap and they have people on meth cooking.

He told the managers this they said they didn't care. This is in everett wa se . I think you need to investigate theirvis alot of shaddy things going on at this location

Took for ever to get our food when we did, food was cold and no flavor. Worse experience. It's getting worse and worse. I can say this will be the last time I go there. We as a family use to love it but now we avoid it.

There is a reason you can go and sit right away because no one wants to eat there anymore. What a shame Applebee's is mo more.

Was highly disappointed about Applebees in Danville va First we walked in to two customers heading out saying good luck on getting seated n waited on Needless say went to a nasty dirty restroom womens for being 12 it couldn’t have gotten dirty that fast I come out we are still waiting to be greeted n no one came till noticed my niece waving for me to come on leave Then manager comes up while we r leaving swears never saw anyone waiting the door which was complete lie , there were two bar tenders guy sitting beside bar on phone and

her standing talking We left went to much better place clean place putbacks we were ce eating my birthday I have never been so disillusioned by this restaurant like I was today I go to one on battleground greensboro with no trouble needless to say wont go back…

I realy hate to have to contact you on this matter,I love Apple b one of my favorites places to eat I recently I went to the one in marrion indiana with my kids I ask for my steak to be med rare I waited 40 min to bring me my med rare stake I didn't mind the wait but I got my stake it was well done done I told the waitress that would be fine ill take this one pay for it take it to my mom go ahead and

make me another one one med rare I was polite about it they were busy but I waited another 40 min for another stake that was also burn I talk to the manager they were very rude my daughter got a cheese burger with no Hesse I politely told the waitresses she bring out a cold pc of cheese and put it on my daughter's sandwich I couldn't beleave it the worst service I ever had along with the food…

Due to my high food allergies this is one restaurant my family and I love to eat at, but tonight we chose to take our food to go, but after spending $80 on food I shouldn't have had to go home and reheat food and cook the steaks thoroughly through because it came medium rare and not well done like I asked, and I'm not going even talk about the little bit of fries that came with my platters, totally unacceptable.

I ordered the bourbon mushroom swiss burger without onion's and it was supposed to have fries with it when i got my meal the burger had onions on it, there were no fries and it was barely like warm and i called to complain about it and was told by the manager that they would make it right they never did so i called back and talked to another manager and he said that they would make it right and they never did either

Asked for hot tea. No tea bags in house. Asked for milk. No milk in house. Not everyone drinks coffee. The restaurant was freezing and the host said the heat didn't work. Absolutely ridiculous

Just a small observation. It's cold in Texas and it is cold in the restaurant. Patrons cold and so are your employees

Went into the location on New Centre Drive Wilmington. NC on 11/13/2022 for my husband's 67 Birthday dinner, we both ordered steak dinners, I ordered my steak medium, well when the steaks were served his was just fine, but mine was raw on the inside and

bloody when I cut into it, so when the waitresses returned I ask her to send it back and have them cook it a little more, in the meantime my husband is eating his dinner, well by the time she brought my steak back out my husband was done with his meal, and my steak was still not done, so the waitresses offered to take it back again and I told her just to put it in a to go box because my husband was already done with his meal, so

she said ok but that she was going to send the manager over to speak to me, well when the manager came over she…

They have a manager who is plain out rude to the employees and to worried about flirting with guys or sitting on her phone at the table to help her employees. Not sure her name but she is tall and skinny with blonde hair

Never have we been treated so rudely, trying to pick up a phoned in order. We parked as directed, had cash and a tip in hand, called to say we were there and the person said they’d be right out. Nobody came.

We called again and the woman gave us a hard time about the side of the building we were on. We are travelling and had never been here. I went inside and was completely ignored.

Finally a belligerent young woman asked what I wanted and said there was no order for Dave. Then she walked away. I left never to return to any Applebees. Very disappointing!

On the night of Nov 12 me and my family entered one of you guy’s location at 2126 Airline Dr in Bossier City,Louisiana. I’m emailing you guys to let you guys know that staff you have working on this certain night very unprofessional and seemed to be running away from paying customers!

I also observed several families walk out because of workers that don’t want to serve them.

Also the tables were sticky and poorly cleaned and sanitized. I also want to command Xavier for coming over to serve me and my family. This is unacceptable and we will not spend any money with you’d again until this issue is resolved. Thanks In Advance

I have patronized Applebees going on about 8 or so years . Tonight my family and I decided to go out to eat at Applebees . For the record It was a Saturday night we did expect it to be busy and we’re more than happy to wait for a table to open It.

As we were waiting the Manager whom I did not get his name ( he was a white male grey hair glasses ) was very rude and disrespectful to the lady that was at the front entrance figuring out where to seat the guests . He spoke loud enough that myself as well as the other customers whom was already seated and eating .

There is no excuse for this type of behavior . I will not be returning to patronize Applebees due to this managers conduct towards an employee just doing their job trying to get everyone seated as quickly as possible .

Thank you for…

Food on chairs and floor was dirty when we first came to the table. Server was very good. I ordered a prime rib dipper the meat was tough and old not appetizing at all. Very disappointing. My husband and I will not go back.

You spend your money and the meal was horrible.

Went out for veterans day they tried to give my uncle chicken when he ordered salmon. They tried serving me raw chicken. Then they told us the cook walked out.horrible experience.

Service was horrible family and friends got one big meal of ribs were dry over cooked and all that stuff people don’t like. Do not go to the Applebees at Southbay it’s for your own good.

GIG HARBOR WASHINGTON ROBBIE AND RED STORE AND KITCHEN MANAGERS. Had to call out due to being very sick, but when the manager got on the phone they stayed silent as soon as i said why I couldn't come in.

Then day 2 same thing. I cant get rid of a virus overnight. They made us(crew) come in with covid and we spread it so bad the pregnat waitress got it and even passed out on the job. Robbie and red are VERY unprofessional and im guessing josh too because everyone had made multiple complaints and he does nothing.

I eat French onion soup in the restaurant quite often so I'm very aware of the portion I receive. So I ordered one evening through dootdash and got a small container and another small container with about half of soup.

I feel I was misled on portion size or simply lied to either way I wont be back!

I am truly disappointed with the serves and well as the manager's ability to handle this situation.

First, this Applebee's does not have any silverware. I was served plasticware and told by server that was all they had. I order wings only to find out they have been out since Saturday and today is Monday. Wow!! So I order a full rack of ribs which were burnt.

I settled for my beer, shot, and salad. Manager gave me Area Director's card. I called only to be hung up on. Applebee's was my spot until this experience. I got one question. What happen to customer serves and is this adequate serve.

Applebee's has fallen off major.

I'm allergic to seafood and they fry seafood and chicken in the same grease. I was told oh well that's what we do. Never ever going back. Someone can die with cross contamination.

I am a driver with DoorDash, and every time I pick up an order from this Applebee’s location they have no rush for DoorDash orders, there is always dirt and dried/moldy food on the floor. And I picked up from Applebee’s last week and noticed a black spot on the floor that might’ve been a spill, it was still there today a week later.

As I walked in I saw someone who is not an employee, very dirty and had a mountain bike with him walking outs of their kitchen. Another time I had noticed employees goofing off while customers waited, complaining about A DoorDash order and cursing loud enough for guest in the dining room to hear.

Very unprofessional and dirty environments for a company and for food.

We experience poor service at Applebee's in Monroe, la on November 5 first of all after being seated it took for ever for someone to take our order after that the waitress came took our grandkids order and drink order never took our order and spinach dip was cold my husband finally order the ribs on 2 for thirty I ask for Alfredo which I always order at Applebee's in Clinton, ms.

And it's was not available on the menu so I order the steak I ask 2 different server for steak sauce never received it this was the worst customer service I ever experienced and we visit Applebee's very regularly in Clinton, ms and the ribs were burned, no refills we left very upset and sadden by this and we never complain about anything

First off I would like to say it took them forever to seat us . The waiter never wrote any of me and my wife’s order down while taking our order she kept bringing us the wrong food . On top of that it wasn’t very clean tablets were still covered with dishes from previous customers as well as the manger not wanting to hear about who poor our waiter was .

I will never go to another Applebees in my life it was the worst experience I’ve ever had . This Applebees is located in Columbus, Ohio Morse rd and need to be shut down at this point .

On 11/5/2022 we arrived bout 8:30 pm.

First off ot took bout 15 minutes to be acknowledged in another five minutes to be seated. This is where it went downhill from there I was there with my two grandsons we ordered 2/20 and 2/26. One was a barbecue ribs french fries the other was fiesta lime chicken and oriental salad with grilled chicken on the side and double crunch shrimp.

The chicken was supposed to been on the side he came out bone dry and cold I gave it back to the way to she took it back it came on lukewarm as far as a double shrimp meal that was cold fries was cold I ordered a strawberry daiquiri that was disgusting it had no alcohol in it it was so clear it looked more like it was Pete the waitress herself was great she was trying to be accountable for everything but again it…

On 11/5/2022 we arrived bout 8:30 pm.

First off ot took bout 15 minutes to be acknowledged in another five minutes to be seated. This is where it went downhill from there I was there with my two grandsons we ordered 2/20 and 2/26. One was a barbecue ribs french fries the other was fiesta lime chicken and oriental salad with grilled chicken on the side and double crunch shrimp.

The chicken was supposed to been on the side he came out bone dry and cold I gave it back to the way to she took it back it came on lukewarm as far as a double shrimp meal that was cold fries was cold I ordered a strawberry daiquiri that was disgusting it had no alcohol in it it was so clear it looked more like it was Pete the waitress herself was great she was trying to be accountable for everything but again it…

My husband went to pick up his order at Applebee’s in Raytown Mo. 350 hiway, car side. He called me after he had been sitting about 15 minutes. I called the store, the representative said they couldn’t come out because of the weather.

It was raining a bit. Someone should have said they didn’t want to come out in the rain and the food wouldn’t have been sitting for 15 minutes. My husband would have gone inside when he got there. We are very very disappointed.

One of the orders were thrown away. I will never purchase food from Applebee’s again.

Rude service!!! Unprofessional staff, racial discrimination! When entering the restaurant we were greeted by unpleasant employee who looks like he doesn’t want to work there. When asked to sit at the bar, the answer was a straight no without explanation.

After 10 min, finally got seated had to wait for another 20 min for a server to come and attend us, another 25 min to order food. We spent over $200 and paid bill and came to find out from our receipt that there were special munchies available for half the price if we sat at the bar area.

I called the server to bring the manager on duty, he said his name is Brian from the Henrietta, NY Applebee’s, I explained to him how we were treated, he was not even apologetic about the situation rather told me that the host was a 17 yr. Old kid and…

The waitress took the order without writing it down we had very very long wait and she brought me the wrong meal so took it away and had to wait 25 more minutes while husband ate his cold fettuccine! We also ordered BBQ chicken appetizer she forgot that I had to request and wait I was not asked if I wanted more coffee my husband ask 3 times for a refill the BBQ chicken came after my burger.

When we went to pay she had charged us for the burger that was wrong and the one I finally got! My husband caught it so she had to correct it. , worse service I have ever had in my life!!

Just thought you should at least know about it. Marilyn

REAL RATING = NO STARS! MINUS STARS IF I COULD.

Today, October 30, 2022 I invited two guests to join me at the Poplar Bluff, Missouri restaurant. My mother owned a restaurant in which I worked several of my teens years, so I KNOW HOW FOOD SHOULD BE SERVED TO CUSTOMERS. I KNOW HOW FOOD SITTING FOR HOURS LOOKS LIKE. I ALSO KNOW THE ATTITUDE ALL MY MOTHER’S SERVERS INCLUDING MYSELF WERE TO MAINTAIN OR LOSE OUR JOBS. So, I speak from a knowledgeable stance – both as a customer and as a SERVICE PROVIDER.

The restaurant had many unused tables, only four including our table in our section were occupied and approximately 5 to 7 throughout the remaining restaurant. There was not ONE customer in the bar area. THREE females working in the entire restaurant/bar areas that we could see. NO LINES and…

My family of 12 arrived at the restaurant to celebrate my grandsons birthday today 10/30/2022 around 12:20 pm. The 2 Young ladies at the door was not pleasant. They kept saying it’s going to be a long long long time- short handed, service may not be good.

There were lots of empty tables- only 6 people ahead of us. I said so you are telling us to leave? She then said well I would. I told her we would go where our money was appreciated. Then I ask to speak to manager- I discussed with the manager how I was treated and she said she had told the girls to say that.

I then told her they were rude as she was being rude- and they should be fired. Better yet the doors should be locked. She was very unprofessional- and I did not appreciate being treated that way. Please do something

I ordered a riblet plate from the location on Fairmont in Houston yesterday. It was only pleasure that I decided on for my birthday. Not only did these ppl charge me too much they never delivered my food. I KNOW better.

I worked for Marriott in three major cities and we were taught to never say no to a customer. This store socks and I'll never order food from there ever again! Art is useless and ignorant to the function of his role.

We were traveling recently and needed dinner. We are regular Applebee customers in our hometown and whenever we travel. We sat at the bar and were the only customers sitting there. After five minutes the bartender (who was doing nothing) didn’t acknowledge us until I cleared my throat.

Didn’t seem interested in taking our order.

Finally put our order in and started looking around. Every bar table was dirty with dishes and trash and the manager was too busy hunting for the bartenders AirPod she lost behind the bar to pay attention to anything else.

All the bartender did the whole time was complain about the new schedule and what her plans were later in the evening. We would have loved to stay and have a few drinks and watch football but couldn’t stand watching the laziest bartender I’ve…

My elderly parents went to Applebees on 14 mile in Madison Hts, when they arrived there was only 1 other couple there, they were not greeted by anyone so they chose their table, my mom is handicapped, had a scooter, my dad had to move a high chair & another chair to get to the table, while being watched by staff. Waitress came to table to take order but they had no menus.

Ordered drinks, brought my dads and not my moms drink, peach tea. They ordered 2 orderves, pretzels & nachos, sent nachos back as they looked old like they were sitting out, ate the pretzels and drank his drink but still no peach tea.

Talked to the mgr who didn’t seem to care. Mgr gave my mom her tea to go, paid for pretzels & drink & left. Got home & was regular unsweetened tea, not peach tea. Worst service and quality…

I ordered online for car side to go pickup. When I got to restaurant, no one answered the phone and they had the side door for pickup inside locked. We had to go to the front of restaurant to get food then had to wait another 15 minutes to get the food.

Added a tip which we should not have done so since service was poor. Their excuse was they were busy which is not my fault. This establishment is going down hill really fast. Total time spent to get food was about 45 minutes.

I went to place an order on October 29, 22 and they did not have Chicken Fiita, I was told it has been discontinued for 2 years ago. I asked for chicken Tender or strips and Onion Rings. I was charged $17.30. The chicken tender was loaded with salt. And they gave me 5 onion Rings, two kind of large and 3 smaller ones. I do not know how the taxes went but that was to defraud me, there were no itemized bill with a break down. When you get home, more than likely one will not come back out especially coming from work. It is the most disgusting and disappointed meal I have ever had and it could not fill up a bird.

The manger served me and name on the receipt Shajuna M. is on the receipt.

Did not receive entire order, went back, still missing part of order

Both Applebee's in Valdosta Georgia have horrible service and I've tried to make a complaint and the manager at the first one just wanted to talk to me I didn't want to talk to anybody from the store my phone number is 561-904-1128. My name is Jim if you would like to speak with me

Tonight my family dined at Applebees in Lockport NY. My mother noticed a sign on our table that said wine down Wednesday 1/2 price bottles of wine. With a list of wines above it. We ordered a bottle of Kendall Jackson Chardonnay which was on the list.

When we were given our bill we were informed that that wasn’t one of the discounted bottles of wine. I spoke to the manager and he told me that Only “select” bottles were half price. Nowhere on the table sign did it specify that.

We purchased a $30 bottle of wine thinking it was half price. The manager told me there was nothing he could do. He did give us a $10 gift certificate toward a future visit but I don’t know if I will ever return.

This is absolutely false advertising. Our server never informed us. She did seem kind of new and…

I placed an order for pickup. When I went to north Lakeland fl beach they said they dont hv my order. I placed the order at 5:41pm. My wife asked for the manager and manager comes out and is very rude and offered no solution.

My wife had to waite 1hr to get her food ( a chicken salad and shrimp bowl). Wasi Pirzada 407 967 5876. Order was place at 5:41 eastern time on 10/26/22. Location address. 4312 Lakeland hills blvd.

I just ate lunch at your Tallahassee Florida 1388 Capital Circle 850-574-1444. I was with a group of 15. My order was 2 of the 6oz steak specials with double mash potatoes no broccoli and 2 sweet teas. When I got back to work, I looked at my receipt and was charged for 4 orders of loaded mash potatoes.

I immediately called the restaurant and inquire. The person that answered the phone immediately became defensive and said I can't find your receipt without a number. I explained to her we were just there a party of 15+ and I was the only one that had steak on my ticket.

She then comes back on the phone and states she said you ordered loaded mashed. I told her no ma'am we didn't we asked for double mashed potatoes but that was ok because I would never be back there to eat.

We were a group…

I placed an online order. Almost $70. Done curbside. Had to wait over 20 min past my pick up time. Had to finally call in the store to all where my order v was. When they finally brought it out.

All my order want V there. Had to end up going in . The manager fixed my missing items but gave me old food. The fries were cold. And the other food was cold v and dried out. I asked for a refund and was told he couldn’t refund and online order.

That he would have to replace my order. Went in to eat the meat day and food was just as terrible. I would just like my money back.

We went to eat this past Saturday at Applebee's @harborview in suffolk,Va. I have never had such terrible service, our waitress forgot us for about 45 minutes and I had to ask for plates and silverware and we were disappointed in our food.

We will not ever go back to this Applebee's again. Respectfully, Mary Hawkes