AspenDental

When did Aspen dental in September because I have inadvertently thrown my teeth away I had a partial on the bottom well the dentist told me that I had supposedly he told me this which he never did that I had a gum disease and that my teeth I had left had to come out there was nothing they could do well if I had a gum disease I was never given any medication for it all they wanted to do is pull my teeth so

they can charge me $20,000 for implants I've talked to several dentist that's the last thing a dentist does is pull your teeth . There was so many other options now I have no teeth because they told me there was nothing else they could do for me so they took back their dentures and

yet my bill is not cleared because they told me they would reimburse every penny I'd put out nothing's…

Came in for adjustment on my temp dentures and was told the could finish and I would have to come back with my teeth falling out and unable to eat it took 2weeks to get this appointment last time the person was not going to be in had to reschedule. This a rip off they are just getting customers and giving poor service I would suggest you find some where customers care is important.

Location 3180 Redeemer Way New Port Richey, FL or this location blood in the customers bathroom dirty rugs floors everything just stackrd all over the place at 12813 N Dale Mabry Hwy Tampa fl Aspen Dental

My lower implant denture broke in half. Need something done about it,only had 6 or 7 months.

Appointments constantly rearranged. Not knowing what they scheduled me for. Put temporary crown in it broke apart. Put another temporary crown in and it fell off. They did not use any glue. Called to have it glued back on. Can't get you in for several weeks.

What kind of business are you running?

I got my teeth pulled here recommended from my twin sister Aspen Dental Machesney Park Il and I have been back 5 to 8 times and every time Dr Patel would not listen to me that I wanted my lowers dentures replaced period I left a message at office NO secretary’s needs to hear about his upswell BS to not resign me unless pay 400 more I go in and each time they grind my lowers thinner and thinner they don’t replace when I see them April 12 I’m placing a malpractice suit on there insurance policy I will fight for what’s right do not care if it gets sebregated and

costs me a lot but I am stoping them Dentist from ruining another persons wellness of life I can’t even chew without putting poligrip on every 30 min because they barely sit on from grinding I won’t settle for a realign I want a…

This place is a joke !! From day one they haven't helped us, beginning with filling out our insurance forms for $1,000 coverage. They made the dentures wrong from the beginning, then rigged them here and there through our numerous appointments, driving 20 miles each way.

Now the icing on the cake was, while eating a pretzel, one of the teeth falls out. Of course it's "under warranty" , could be 2 weeks to get back dentures that weren't made correct in the first place, only 1 year old !!!!

Then they send someone in my exam room, to try to get more money from me,to upgrade my dentures ??? So, they can't do their job and want us to pay for another screw up from them ??? Buyer beware !

This happened to us at the Lakewood, NY office, but appears that it is going on at all of their offices

00 out of pocket. It took me approximately 5 months to get the dentures and they have never fit to the point that the bottom plate cannot be worn. I use a lot of adhesive to hold the top plate, but there is nothing I can do with the bottom, the sit in my mouth at a slant, no matter how much adhesive I use.

I have been back to the office several times, each tm3 I. Ever received better results. I went back again last month, which now is has been 18 months since my BAD experience started. 00; when I asked what about the “customer satisfaction guarantee” I was told this is only good for 12 months and they do not guarantee the fit.

I was never given a copy of the guarantee or told it did not cover the fit and only good for 12 months until now. I would like a resolution to this problem, or…

I had a set of dentures made and they were totally hideous I had to pay out of pocket to have another set made somewhere else I want to return them and get a refund

I broke a tooth this morning, called your office, says if I got there in 15 mins they would see me. I rush to Get there in 15 mins and when I get there, they say there is no dentist working there today and can not see me!!!

My very first day there they charged me $8,999 on my new care credit card and all I received was a cleaning,plus I have dental insurance.my dental insurance company said I only owe $225. Aspen charges for procedures never done long in advance but doesn’t tell the insurance company that.my insurance company was only submitted the clinicals for my cleaning because that’s all I had done. Aspen charges the customer on the side at outrageous fees despite their agreement with the insurance company for a set fee and procedures.

I had some extensive work that I needed done. I had to have my teeth pulled also. 00. The work began, the first set of dentures they made was for me before i got ready for implants were to big.

So they made another pair which are still not fitting right. 00 for the implants. I went to them after being referred by another dentist, because they could handle the job. 00 and why wait until they took me through all of that and then tell me this.

I am so disappointed . I am now unable to eat at all. The set that I ended up with still is not fitting right. now I am stuck with a bill and no proper dentures. Your assistance with this matter is very much appreciated. Thank you.

This place is horrible. They have totally put me through the ringer. It has been almost a year and I still don't have my permanent dentures. I am paid off in full and they have no idea what they want to do.

Either just give me my dentures or give me my money back. This is ridiculous and I can't believe how sub-par you guys truly are.

2 months since a terrible extraction surgery and still do not have dentures that go in my mouth. Rude staff when I try to get appt. I want partial refund for the terrible surgery and dentures that are useless. Promised temporary dentures same day as procedure and nothing.

At least have courtesy of someone returning a call before I get an attorney.

Yes this is Christine Adams and I have been a patient at the Stewart Southeast Stewart office since the middle of 21 I feel like there's some insurance fraud going on I really need to talk to a human to find out what my what my options are I went in with one insurance they pay for everything and so on and then the girl at the end recommended that I get Edna so I got Aetna at the end of 21 haven't been seen yet I had an appointment last Wednesday and

they told me I had to have $80 so I feel that they should have never changed me from the solace that I had and now they won't even put a supervisor a office manager or nothing on this matteragain my name is Christine Adams my phone number is-863-304-3534 I would like to speak to a human please

I scheduled 3 different appointments and when I showed up for each one was told I had no appointments.Showed my appointment card and that did no good. Aspen manager very unsympathetic and indicated must be my fault.Very belligerent towards me.

I went in for a crown in 2022 January. I went in today April 3 2023 for a extraction and they told me I owed them 600 dollars. Back in January I paid 1600 and was told by the receptionist that I was paid in full and that I would l not owe anything else.

So 16 months later I was told this just today as I walked in. Why wasn't this mentioned to me when I made the appt. The people who took my money that day are no longer working there. They quit.

Now there are all new people and nobody believes me when I tell them what the previous front desk told me in January. They didn't ask me for money but I am super upset that it took them 16 months to tell me I owed 600 additional expenses.

The insurance company told me aspen put in the wrong code for a crown amd put it in as a vener. I didn't ask…

After a whole year of visits to get 2 permanent dentures and after adding more money owed at each visit before allowing them to be taken the DENTURES DONT FIT. They sit back too far in my mouth that they cant even be seen unless I raise my lips.

They took my last molds and added some forward movement to be seen naturally as I speak to make a permanrnt mold AGAIN. We were told there would be nothing due after they retooled my dentures. The bottom ones were lower than the 2 teeth I actually have so I looked like a beaver.

The top ones were too far back to be seen so my lip curled under them like Ihad no teeth at all. They also made another mold and today I went back to finally get my permanent dentures. 00 more before I could get them.

I was told the whole time they would make it right…

I had a 6 month appointment for a scheduled cleaning on 3-24-23 at Aspen Dental, 257 Plainfield Rd, West Lebanon, NH and this was canceled by phone a few days before. The next appointment that was available was not until November!

That will be almost a year for my cleaning and check up. This is totally unacceptable! Staffing issues need to be handled professionally by the individual offices with coverage for essential services. This is very poor practice management and not meeting the coverage of my insurance Ameritas for biannual cleanings and care.

I also had issues with being charged for dental care when I have insurance. The receptionist seemed unable to understand or access this so I had to pay for my visit as well as fluoride treatments. I still have not received any refunds or…

I went to Aspen Dental in Gaylord MI and had 22 teeth removed and Received dentures about 4-6 months later. 00, which I thought was extreme. I decided to go through with procedure, because Aspen Dental advertised “customer service guaranteed”.

My dentures have never fit properly to the point that I cannot wear the bottoms. I have tried all adhesives sold otc and none help. If I use adhesives to hold the teeth in my mouth and try to talk or eat anything they fly out of my mouth across the room.

I have gone back many times to try and get a better fit, with no luck. 00; at no time was I given a copy of the guarantee or told that the guarantee was only for 1 year. I am first reaching out to you for help and considering a lawsuit for a complete refund.

Maria, a rude manager at Aspen dental in union deposit road was not professional in her interaction. She tried to argue about my dental coverage when my insurance company called just the day before. She said that " on their end" that it wasn't showing coverage when I was on the line with my insurance company while they were faxing my info over the day before.

She was not friendly at all.

Well I was at my dentist! The x-rays,pocked around my gums! Anyway I’ve needed my teeth cleaned! Some teeth need pulled,especially on the right top of my mouth. I’m ready for all of my teeth getting fixed. The problem is the office,doesn’t offer laughing gas!

Now they don’t have a surgeon,for me. I have multiple sclerosis,sense 2003. It is not to get bad! But I can’t take the pain in my mouth! Why aren’t we using the laughing gas,so people can be comfortable? The only Aspen Dental in Owasso Oklahoma!

I’m going back to my second appointment! Please have laughing gas their. People don’t like pain! Thank U ! I’m 60 years old! My name is Dianne

Was told one price but was charged a higher price was not informed of copay or any other charges. They should tell you total price up front instead of waiting till work is done. This is very poor business. Will not do business with them again. # Very Upset.

Was told on site dentist could not do the necessary work and I would have to travel to another location over 1 hour away I am partially disabled and and can’t travel (also lied to by the manager who said location was only 45 minutes away So I tried to make an appointment for over a month away since the qualified dentist only goes to Marshalltown office once a month Consistently given misinformation and constantly changing stories

I called to see about medical insurance coverage. I was than asked what kind I had and told them Medicaid. They was extremely rude and now it's +11pm , I will send the screenshots and let you see for yourself but this is pathetic and rude

On 3 October 2022, I entered into a contract with Dr. Kyle Jonna of Aspen Dental Sterling Heights Michigan. 48313 to have all my teeth extracted place 6 dental implants and for the purpose of having snap on dentures. 40.

Having paid in full the procedure was started on 8/22/2020, during the extraction and placemat of the implants an injury occurred to one of the implant sites on the lower jaw to wit the ripping of gum tissue where the implant was placed causing the implant to be unstable and very painful as a course of the procedure immediate dentures where made and fitted after the extraction and implant placement process, due to the injury to the lower gum tissue the lower dentures where modified to relive pressure on the injured area there by making the lower denture nonfunctional for…

On 3 October 2022, I entered into a contract with Dr. Kyle Jonna of Aspen Dental Sterling Heights Michigan. 48313 to have all my teeth extracted place 6 dental implants and for the purpose of having snap on dentures. 40.

Having paid in full the procedure was started on 8/22/2020, during the extraction and placemat of the implants an injury occurred to one of the implant sites on the lower jaw to wit the ripping of gum tissue where the implant was placed causing the implant to be unstable and very painful as a course of the procedure immediate dentures where made and fitted after the extraction and implant placement process, due to the injury to the lower gum tissue the lower dentures where modified to relive pressure on the injured area there by making the lower denture nonfunctional for…

I came into the office may of 2022 and met with the dentist Treasa Mathew owner of aspen dental at 227 Washington street Attleboro Mass. I already had full top dentures. I had 9 teeth on the bottom they did X-rays and we discussed that 5 of the teeth had to come out.

I told her I wanted them all pulled, she said I should keep the 4 because they would be a anchor, I explained that I wanted them all to match and I get very anxious at the dentist, I didn’t want to have to keep coming back or dealing with toothaches.

I’ve had fillings and root canal and they can fall out you got to back, I said I just want them all pulled. I met with the financial lady, we took impressions of both top and bottom and we had a appointment for the removal.

I came in tried the wax first, everything seemed fine,…

Worst expensive experience I have ever had! I went to Aspen last year in May 2022 and had my teeth extraction and have been going for fittings after fitting my treatment plan was to have snap in Dentures on the bottom and then when I met with the finical person they did not include them !!

How was I supposed to know? I paid $8,900 and my Dentures do not fit they fall out of my mouth just talking. She was angry that I was not going to have the implants because not only was I deceived they were over billing my ins.

for $3500 and sent me into collections I have a great credit score and she was going to damage it. It doesn't take a year to make Dentures and due to this length of time my face is completely sunken in!

So I asked her what about 100% guarantee she stood there and shrugged her…

I have had dentures for over 40 years and I went to Aspen and got new dentures and I was told I need to learn how to eat with them my bottom teeth are in front of my top teeth now I have to pull out my bottom plate to eat I’m not used to eating without my teeth I might have to go somewhere else to get more so I can’t recommend Aspen to anyone I paid $2500 dollars for dentures I can’t eat with can you explain why that is?

Got dentures met with office staff had contract what insurance would cover and amount I would owe. They set me up with getting loan to cover the difference left after insurance paid. 00 for aveoloplasty. 00 they can't even get that right.

I didn't even know what this procedure was entailed. I would hope that any dentist doing tooth extraction would explain to pt. That they were doing something to your jaw bone and why. I was never informed and I don't believe it was done.

I'm suppose to get permanent dentures and they are saying I have them already the other dentures are free but I can not get them until I pay the 600 or 400 I'm not sure which one I owe. The dentures I have do not fit rubbing sores all over my gums.

So they got almost 6,000 dollars and I have teeth that are killing me.…

Started treatment in September 2022. Ended up with 10,000 $ treatment plan and financed over 4,000 with synchrony bank. With all that paid for a crown that never got because dentist filed tooth to the point the crown had nothing to cement to. No credit for that.

Had implant in Nov 2022. Developed an abscess sometime in Jan this year. Went in and xray were taken. Sent to the implant surgeon who was out on medical leave. On 3/6/2023 I was called for an appointment for evaluation on implant ( Front tooth) arrived to be told it was being removed.

So I waited almost 2 months to find out implant failed and no permanent tooth being installed. Still no tooth in tooth. Parcial was originally made that I paid for and wasn't even close to fitting my mouth and implant surgeon told me I would have to…

This is the absolute worst company that I have ever done business with in my 40 years. I am so disappointed. From the moment that I began business with these individuals a year ago it has been absolutely a nightmare and here I am a year later and still don’t have teeth and

then after paying a enormous amount of money I owe $400 on a $17,000 bill And they’ve already sent it to collections but this is what gets my goat. They will not address nor discuss my billing or the fact that it is not correct it was not done correct I have not received the information I have requested the whole time I have been doing business with them , and now they’re dragging their feet.

It won’t give me my last of the teeth which I need because the first it didn’t even fit and they just act like it’s part of…

I had to come in to get three teeth extracted which were embedded and I also paid cash for this and at the end of it whenever I asked for some pain medication they stated they did not prescribe pain to medication to anybody and then I told them that that wasn't what they told me in the beginning and I wouldn't come there if I knew that and the lady said well that's okay if you don't ever come back very poor compassion empathy for me whatsoever

Aspen Dental is a dental chop shop. Do not trust this place. 5 hour consultation at the Waycross office only to be told at the end of it they stopped taking our insurance in December. Called the insurance company who stated next closest location was Hinesville.

Waycross said they can use all our results at the other office. Called Hinesville and they said they could but if we wanted a cleaning we would have to wait until end of March as they only have 1 hygentist (so does Waycross location).

Made appts for March 23rd in the afternoon. Today, March 14th we get a text saying our appts are at 7:30 am. We call to confirm our afternoon appts only to be told they are closing early that day so we have to come in the morning.

Ok, they go on to say we can't get a cleaning because the hygienist…

Even though Care Credit/Synchrony bank has paid my Aspen Dental bill, Aspen Dental are still making me pay the bill even though I’m having to pay Care Credit/ Synchrony. This means that I’m made to pay the bill twice. Someone at Aspen seems to be pocketing money.

This Aspen Dental is located in Antioch TN.

I wanted dental implants and was told that they would not pull some teeth out to do the implants. If I’m paying for them why can’t I get what I want. I switched locations of Aspen dental and the dentist from Kingston told the dentist in Middletown ny not to pull my teeth.

I have many missing teeth and I have a hard time chewing and choking. I went to have cavities filled and told them that I wanted done on front bottom teeth. He did one filling. The pain is getting worse but I refuse to go to aspen can you help me.

I firmly believe that if you have low insurance they will keep you coming back over and over again. This is not fair. I’m 67 year old woman who just wants to have normal teeth with out being taken advantage of by dentists Thank you and please get back to me on this matter.

I…

I was on hold for several minutes only to be hung up on. I immediately called back only to get a voicemail. I complained and wanted a call back. No one bothered. This is unacceptable!! I will no longer be doing business there and will be sure to inform others.

Sorry service x 100

I was a patient at Aspen dental on 224/2023 over in Newburgh New York Orange county I was told by the dentist that I was going to get a call in regards to an outside dentist and never got a call call three or four times and they said they were waiting for them to call them back and never got a call back still to this day I have not gotten a call so

what is going on if you don't have the money right up and then and or go for one of the plans it seems like you people turn your back on people when you claim that you're trying to help people so if they're going to refer me to a outside dentist then why didn't they just give me the name and address and I would have just called myself instead of just waiting around with my mouth aching me and

teeth that has to be extracted from my mouth and no…

So I was given a consultation appointment and told at 10 am now at 3 pm told there is a charge to even come in. I will not go to a place that blatantly lies to me . Another fun thing I tell the worker about the first call and she didn’t care.

So don’t waste your time even going.

This company is so fraudulent and slow They overcharged stating my insurance wouldn’t pay. Made the resubmit and they paid. Now Om founding our I paid for service in advance and I can’t get refund till they decide to work. Reps don’t know anything. Still no money issued

Adberdeen Aspen dental has not made one claim against my insurance. Ran all through loans

CI 190368077700 when come fronted with the letter from the insurance company. I told by the agent. Very rudely you will pay because I’m going to redirect it to another claim. I was rudely told that it going to be send to collections.

I WAS TOLD BY SEVERAL AT THE SPRINGDALE OHIO LOCATION THAT AFTER I'M HEALED THAT I WOULD GET MY PERMANENT DENTURES 6 MONTHS LATER. THE 1ST INTERMEDIATE SET DID NOT WORK OUT AT ALL BC THE BONE SPURS WERE SO BAD, SO THEY FITTED ME WITH A 2HD INTERMEDIATE SET, WHEN THOSE CAME IN IDK WHAT HAPPENED DURING THE IMPRESSIONS WERE SO

CROOKED THAT THEY CALLED IN THE LAB TECHNICIAN (ERIC) AND HE TOOK THE 3RD IMPRESSION HIMSELF (WHICH THE 2ND IMPRESSION WAS NOT MY FAULT). ERIC WAS VERY CARING AND COMPASSIONATE IN TRYING TO HELP ME, IT TOOK SEVERAL ADJUSTMENTS 4 OR 5, BUT HE FINALLY GOT IT PERFECT.

SO THEY SCHEDULED ME FOR MY PERMANENT IMPRESSIONS AND TO GET MY PERMANENT SET ALL IN ONE DAY 1-16-23. I CAME IN THAT MORNING AND THEY TOOK MY TEETH BUT NO IMPRESSIONS AND TOLD ME TO COME BACK AT 4 THAT DAY,…

Had a scheduled appointment that was rescheduled or canceled without my knowledge. The receptionist said that I didn’t have an appointment and I had to show her my appointment card. I have a text message confirming my appointment

The initial dentist that I saw at Aspen told me I needed to put crowns on a couple of my teeth. This dentist then left the practice, and another dentist who was filling in at this location was tasked with completing the Post and Core process and putting in temporary crowns.

This particular visit was incredibly frustrating. The dentist couldn't get the water to work, and he had to deaden me with shots at least twice, because it was taking a long time just to get the procedures done that I needed.

He got the Post and Core done work, and then seemed to forget about me after a scan was taken for the permanent crown. I had to find a staff member and ask them if the dentist was going to come back to install my temporary crowns.

It finally got done, but it was a miserable experience. I was…

I was told I would have a temporary bottom denture until my permanent one was done. My dog got ahold of it,so I called them to see if I could get a replacement until the permanent denture was done. The manager then told me that the plate I had was my permanent one.

I was in the office just 4 days before this happened to have a Crack repaired in my temporary plate,at that time I was told my permanent denture wouldn't take much longer yo finish,that they were working on them. So now I've been without teeth for 2 months,not to mention out of 1,200 dollars.

i won't give up till they make this situation right with me.

i paid dearly for my teeth and still paying for them.

first he made my teeth and then done surgery on my bottom gums. said he needed to take out some bone. teeth never has fit right. today she said i had no bone in my bottom gums to hold my teeth and i would have to live with it.

i am poor and paid this money so i could eat. this is not right. aspen dental in jonesboro arkansas

I had my last dental visit at your Brooklyn Center, Minnesota Dental Clinic last month in February 2023. I was told I had a credit balance a few days before the visit. The office manager on the day of the visit took my payment for my copayment required payment on the day of the visit.

The credit on file was applied that day so it reduced my copay amount by a bit. The amount that I owed should have been determined down to the penny that day and finalized when I made my payment on the day of the service.

Apparently, the office staff is not doing their job because I received a bill for $22 for that visit a few weeks after-the-fact! I payed my bill on the date of the office visit! If your staff can’t determine a bill correctly on the date of service, that’s not my problem!

The bill is for…

72 year old senior citizens DO NOT LIKE turmoil; but, we DO NOT LIKE to be disrespected either. 2 years ago, after 22 years of service, I has to retire from Walmart because my knees gave away. My husband passed away from Cancer and I have always been a person who put everyone else before myself, whether it be in my family, job or friends, etc....

After he passed, I started to focus on myself a little more and do things that made me feel good about myself while trying to get through my grief. When I retired from Walmart more then 2 years ago, I lost my medical insurance because I could not pay the premiums for retired employees.

I was allowed to keep my dental insurance, at a good rate for ONLY 18 MONTHS, but it was more then enough time to get my upper and lower partials that I needed. It…