AutoNation

The first one is I was given an online amount that changed once I got to the dealership. The second is the the me connect has not worked since I’ve had the car and the third is I asked Mr White of the Mercedes Benz of Huntvalley if he could match the price another dealership offered and he told me flat out no. I could have purchased a vehicle from any dealership however I chose your dealership

This email was sent to the General Manager Josh Marshalek yesterday at Belleuve Ford.

Hello Josh,

My wife and I had a oil change appointment set up for the 27th of September 2019 at 11:00 AM PST. Our vehicle is a Dodge Charger and we are taking our vehicle to a Ford dealership for maintenance which is strange already. We've brought our vehicle in several times for service and after the oil changes there have been incidents were something was missed or we were recommended the wrong solution. This has happened more then once, so my wife and I decided to speak to the line manager. During that conversation your manager was rude to my wife, he kept cutting her off when was trying to make a valid point. Eventually he did say sorry but I felt like his apology was not sincere at all. Also first…

I was at the North richland Hills, TX location. I am a 19 year old girl. Was verbally harassed by two salesman who refused to give me back my personal car keys. You have not “earned my business” on this day, or any day.

I recently leased a Jeep. A few weeks later I took it to the service department to check on a noise in the car as well as technical issues concerning audio in the car. I took the car on a Wednesday around 1pm and after a 1 hour wait, I was told they could not check the car that day and that I have to return some other time.

I requested a loner so I can leave the car overnight at the dealer so I can go to work and pick it up next day but I was told they had no loner available. I was told to get there by 7am on Saturday if I wanted to get the car checked on the same day....

Not only were the options and answers given to me by the customer service personnel unprofessional but I also contacted the corporation twice to leave a complaint and no body had the courtesy of returning my calls, I…

I have an issue , as I called and asked several employees there no one would give me the complaint number . Several people there including the GM Gary Snyder ! I called Gary and as our useless conversation was over I again asked for Gary’s position there ( GM) I asked him if he was ever going to ask me what the concern was ?!

Was such a waste and I was so frustrated I hung up . He sent me a “ butt covering “ call about he is there to help etc . The funny thing was again he did not ask about the issue?!

I tried calling ever Mgr of any dept there and no one would help me , no one has voice mail I was told ??! I had to call USAA just to get Dustin to call me in the beginning ?!

Steve would NOT give me the number for Chris Douglas ?! I guess if you don’t let anyone make a complaint ....…

Check engine light came on carwill not pass emissions cause of egr valve the salesman called me on a Friday said the car was not ready the part didn’t come the sale manager called me that Saturday morning saying the car was ready I work on cars all he did was to take loose the battery so the computer reset at 250 to 300 miles and the light goes out and no drive out tag I got 2 tickets cause no drive out dealership tag

received some disturbing new that the engine that is my car does NOT belong to my car, which in tells void my warranty on my car. Need to figure out HOW, WHY AND HOW CAN this be. When the car has only 9027 miles.

Purchase the car from auto nation BRAND NEW receive service from the service department 7863087906

I was EXTREMELY hesitant to bring my car in for service as I'd had a bad experience before. I finally had to do it as I had a recall on my Honda. I dropped it off the day before, confirmed my correct telephone number and was assured they would call me when the car was ready.

I received no call and the wrong number is still associated with my account. This happened exactly the same way the last time and I see nothing has changed. Very unhappy with the lack of follow through. Won't be returning.

I had my 2002 ford explorer towed to Auto Nation ford on in Memphis on Aug. 08, 2019 because it would not start. The rep. i spoke with was a Mr Garvin, he stated that they wouldn't be able to get to my vehicle on this date but will give me a call the following week on wed. or Thursday.

Mr Garvin, contacted me and stated that i needed a engine, he gave me a price on a used engines and a new engine, he stated that the used engine had only a 6 month warranty, i told him that i would like to have a new engine put in, he stated that the engine had to be ordered from ford and he will contact me when it is ordered.

A few days later Mr Garvin, contacted me and stated that the engine was in and they will get stated on my vehicle and it shouldn't take no more than a day or two, a week went by and…

My wife and I purchased a car from Autonation Dealership at 8526 North Freeway Houston Texas. After a month after purchase, we had problems with AC. We were told at the time of purchase by a manager that if we had any problems from bumper to bumper, Autonation would take of the problem for 90 days or 4000 miles.

We brought the car in to have it fixed, but was told by a manager that the part that we needed was not covered under warranty. He then presented me with limited warranty papers showing what parts were covered. We only had put less than 450 miles on the car at the time.

They then agreed to make us a satisfied customer where they agreed to fix our problem. They had to order the part. A week later we called and was told the part was in. I took the car in for repair at 7am the next…

I purchased a 2017 Jeep Cherokee on June 6, 2019 and on June 8, 2019 I had to return the vehicle because it was jerking so bad. They kept the vehicle until June 12, 2019. When it was returned to me it was making a bad noise when I rode on a street that wasn’t smooth.

I reported this with no reaction from the company. So the beginning of July I begin to get notifications every time I started the vehicle that the shifter needed to be replaced. So when I reported that an appointment was made with the service department.

I was charged a 100 dollar deductible to replace the shifter even though I hadn’t even had the vehicle a month. But the good thing was they got to listen to and fix the problem with the noise I was hearing and it only took 3 weeks.

So today I got my vehicle back and there’s…

Everything started off great. I originally purchased a car from Autonation Henderson in Las Vegas Nevada. The car was a 2015 hyundai, during the test drive i was advised that the blind spot sensor was probably not on hence why it didn't work during the test drive.

i was also advised that the car had a recall on it, now this recall was not recent, i asked them to fix the recall before i picked up the car but they assured me that this wasnt a big deal and i can take it into hyundai to get it done.

i had the car for 3 days, i started to notice the breaks were squeaky, the blind spot was not working even after it was turned on. i took it to hynundai for the recall and was advised that the car needed to have the bumper taken off and inspected, since after 2 hours of diagnostics they couldnt…

My name is Dana Boykin. I purchased a vehicle (2013 BMW 335i) from AUTONATION FORD FRISCO on August 28, 2019. I had to pay $1000 down because they desperately needed the $1000. I did trade in my 2014 Ford Mustang to get this vehicle.

While driving yesterday, I began to experience and engine malfunction. The vehicle began to rattle and then shut off while I was driving. I was able to get the vehicle to AUTONATION BMW OF DALLAS yesterday (9/9/19) around 6pm. The Assistant Service Manager, Devin Tyler, took point on helping me out in my situation.

He informed me that they can diagnose the vehicle in the morning since they close at 7pm. He also informed me that there were no loaner vehicles available for me. I am currently on military duty and need report to my unit daily.

Currently I am…

I made an appointment to have my car serviced and have a recall taken care of. I was told by the service manager on the phone that it would take 4 to 5 hours. When I got there I was told it would take all day.

I called about 6 hours later and was told it would be the next day around noon. So I asked to speak to the manager and he told me well we're really busy so it would be the next day.

So I asked if I could get a loaner car so I could go to work. He said they don't do loaner cars. So I told him that I was told if service was over 24 hours that I could get a loaner car.

He told me that the service didn't require a loaner. I preceded to tell him that I would have to take another day off because they couldn't do the job and I would not recommend their service ty worst enemy.

He told me…

Location: Honda dealer located on Parkside Drive, Knoxville, TN Date : August 31, 2019 Subject: paying for a 2019 Honda Touring CRV for my daughter. My daughter had a 2013 Honda Accord, owned free and clear, which she was trading in.

After spending 90 minutes going through your slow cumbersome process of getting to the very final step of writing the check for the balance of the purchase price (about 22k), they would not take my check. It seems the “third party vendor” who processes your checks, runs your business, not the dealership management.

They clearly state this is the “Corporate Policy” no one at the dealership can override it. They could not take my check since my name was not on the title. They suggested I put my name on the title also, then after the tile was issued, remove my…

Sold back the extended warranty 5 weeks ago. Now Lewisville TX AutoNation. Clay Cooley. No one answers Alvin Baker who helped me. No longer works there. 5 weeks dang it. Where's my money? Please help

We arrive at Encinitas BMW and was approached by Sarah the first Salesperson there. We explain my daughter's situation in detail; she has to get out of the lease, Can not get a new car until escrow closes in 7 days at which time she would be buying a car.

Also with the added responsibility of the new house, she was looking to reduce her car payments but could put a sizable down to make that happen. So Sarah wanted to show Tiffany some cars and they ended up taking a car for a test drive.

While on their test drive I watch this big bald-headed guy (Rob the sales manager) come out and start going after one of the salespeople for letting this couple leave doing this right on the showroom floor. So now we have been there for 2 hours thinking that they are working on trying to help Tiffany get…

Auto Nation, It was the worst experience ever!! I found the truck I was looking for online at Pembroke Pines and talked with salesman and he said it was at the Miami store and I said okay I will go there, I am coming from Lake Placid which is 2 ½ hours away, thank you very much.

He quickly said that I can have it brought here by the time you get here so it will save you some time and he just needed to clear it with his manager. I said okay send me a text and let me know.

I got the text that everything was confirmed and we left Lake Placid and sent a text that we were on the way and he confirmed that it was perfect and he would see us soon. We arrived at your dealership on time and met with the salesman and he informed us that the truck has not gotten there yet but was on the way and would…

I purchased a hyuandai accent 2 weeks ago and it was the worst customer service I have ever dealt with anywhere. I waited two weeks for the car to get new tires and a new bumper which would have been fine except for the fact their communication through the whole thing was terrible.

They would tell me "the car will be done tomorrow and you have to come in Or we will sell it to some one one else" Ok, I work for a living too, I couldn't just drop everything and run up there every time they thought the car might be ready.

We went through this 4 times! I think I was pretty patient and understanding through the whole thing. I finally went to purchase the car when it was ready and the hubcaps were gone, they had me sign a paper saying that they owed me hub caps and they would be ordered and…

Went to purchase vehicle 2018 Mercedes truck and salesmen was in training and I was directed to used car mgr, which I had my trade and I also had a second trade, which I explained I would have towed in due to I couldn't drive two vehicles and I would go to bank and get cashiers check for the difference.

I was informed that truck might be gone by the time I go do all this. Then the used car mgr said to me I had a lot of baggage and I could go to another dealer if I would like, I was highly offended and was thinking this is how they treat African American consumers, it was so

many unprofessional things said and done to me at the westmont dealership. That I am contacting you first before I go file a consumer complaint

I am in the process of buying a 2008 Silverado from private seller with 76,000 miles. He's the chief of the Hallandale Fire Department and has had a city issued vehicle for 8 years, hence the low mileage on his personal vehicle.

I ran a Carfax today and Autonation Pembrook Pines pegged it a 106,000 on 8/17/16. That was the last recorded mileage in Carfax. I sent it to seller and he was shocked. He went to the dealership and a service tech name Jose looked up the service, and deduced a mistake had been made at the 8/17/16 service appointment and provided a service ticket stating as such (see attached). I spoke with the service manager Danny, sent him this attachment, and he said he would look into it.

He called me back a few hours later, was very short, said the person that handed this…

I recently has repairs done at AutoNation Collision Center North in Corpus Christi. The harness to my vehicle's warning system was not attached back correctly after the repairs. The harness located near my right rear bumper fell down on to my muffler and evidently burned the wiring. 83.

I can not understand why the mechanic did not place the harness back in correctly after the repairs. Now, I'm get stuck with the bill. 00. I have been waiting for a reply from the GM and another collision tech, but I have not hear back.

So, can someone please look into this issue. They have my phone number on file. Thank You

They charged $183. We have been paying and servicing our cars for over ten years.

I had my Challenger towed to AUTONATION CHRYSLER DODGE JEEP RAM SOUTHWEST, your service advisor Derek Duerr, came out and was berrating me and the tow truck driver over where my car was. When he asked me if it ran I said no, I paid to have a perfectly good car towed to the dealer, if the POS ran I would not be here with it on a tow truck.

He then ignored me and went inside to call the company and bitch at them. I followed him and tried to get some service from another advisor while Derek was going off behind me. When I could not take it anymore I asked to speak to the Service Manager to find out what the deal was, why was my tow truck driver being singled out, there were 3 other trucks in the lot dropping cars in the same area.

I was told that he was not in, how convenient, I got his card,…

Just over three weeks ago I leased a Jaguar XE 25T from Land Rover Jaguar of White Plains, NY. We were told by the sales person and sales manager that we had certain features including parking assist for parallel parking.

Turns out the car does not have that feature. We did not get a manual with the car. The manual was provided a few days later but is not the correct one. The directions and screens pictured in the manual do not match our car.

I have called the GM, the sales person and used your on line system all to no avail. The only response was a person who emailed me asking for dealer location and saying the appropriate person would contact me. Since i have been completely ignored, tomorrow I will contact every governmental agency involved with car dealers in NYS plus post my…

When I purchased a car in 2017 the finance department offered a loaner any time I needed a repair or an oil change if I bought 10 oil changes and tire rotations with the car. For the first two years things were great.

The sales department gave me a loaner for one repair and three oil changes. Today, I went in for an oil change... The service department didn't have a loaner, I went over to the sales department and was told NOPE!

They said we only do loaners for repairs. When I told them that the finance department offered the loaner for oil changes as well, and I received loaners four times previously from the sales department, they said they couldn't risk the liability and basically called me a liar...

So, I said they are basically reneging on a promise. They told me they didn't like…

Renae Roux July 14, 2019 2043 W Pierson St Phoenix, AZ 85015 602-973-9360

Dear AutoNation,

I am writing this letter because I am a very upset customer. On 3/17/2018 I purchase a Dodge Journey and traded in my Jeep Compass. I took a test drive and fell in love with the vehicle. It had a blue tooth in the vehicle and that was not an important feature at the time but since it came with the vehicle I was fine with that. After all the paperwork was signed and later on that week I was going to play with my Bluetooth and hook my phone up, I noticed there was no Bluetooth and they switched vehicles from the one I took a test drive, I also told the salesperson that in the future I would be putting a tow package on the vehicle and he stated I could do that. (Later I found out that this vehicle…

I went in to Autonation on west Sahara in Las Vegas NV on July 2nd. 00 cash. That I had a little more to pay for registration & car insurance. Explained that my mom had passed & I sold her house.

Rather have my mom instead of that money. Told him that I wanted a white encore with a moonroof. I test drove a white 1 but with no moonroof. We got back to dealership & he went on line to see if they had 1.

He said they did but it was out of my price range. Asked me if I wanted to finance some. Absolutely not. Besides I have my credit information froze. He found a satin gray encore with a moonroof. Said it would be brought to dealership.

I went out to see what the color looked like. I told Steve no black or red & I think the light gray oxidizes easy in Vegas & I don't want that color. I was…

On May 3, 2019 around 01:30PM while driving, the car suddenly got the brakes and steering wheel blocked, causing a crash against a guard-rail, no third party involved.

1 – Mercedes Benz said that the car had no malfunction, the accident was due to the tires.

2 –400 miles prior the crash, we had a service and no mention about the tires may affect our security.

3 – The attached file, shows malfunction of the air-bags,

4 – We requested from your company an official letter stating your decision that no responsibility will be taken in all of the above, it was rejected.

Holding 17k in deposit cash Was told would be partially returned in 6 to 8 weeks. Close to 6 weeks. Canceled service contract have not been reimbursed for 6500k Their history is to never return cash. My need a lawyer to sue them.

My partner recently purchased a 2017 VW Passat from the Autonation Ford located in Marietta, GA. He had some issues with his rotors in the first 2 weeks of having the car. Come to find out, car was not reinspected upon being transferred to that location based on the 135 point inspection as the guarantee states.

I decided to go with him to the location on today July 13th, 2019 to try to speak to the general manager about the situation. My partner decided to speak with his salesman Jim Bohanan about it first. My partner introduced me to him and my partner sat down in front of Jim’s desk to let him know what was going on.

My partner, Eugene, asked Jim if he could see Eric the general manager today. Jim told him “ you can’t see the general manager on a Saturday”, which I thought sounded odd…

Brooksville sold me a Jeep Wrangler on a Saturday and the Rear went out on the next Tuesday. On the fourth day it broke. It took me calling the GM of Brooksville to even get them to pick up the Jeep (Wasn’t Drivable).

Finally, it’s Saturday and I called Autonation to check if the Jeep was fixed and the said they received the wrong part. I wasn’t offered any loan vehicle. To many headaches!

I had an accident in July of last year and had GAP insurance that was purchased when I bought the car. I had contacted Autonation Corpus Christi back then to file the claim and just found out today that the GAP insurance was never taken care of. I would either like for them to pay the balance owed of $813.12 or refund the money that I paid for the Gap insurance. I am looking to purchase a new car and now I am leery of purchasing another vehicle from you all.

Thanks, Bonita Ivy

We purchased a car from your Mesa Chevrolet location 2 years ago. It was in an accident and declared a total loss in October 2018. In trying to resolve the gap claim (a product we purchased from you) I have been in touch with the location to try to get documentation to permit the claim to be processed.

I first called three weeks ago and have been mistreated and given the run around ever since. Service is not just the sale. Casey Kingsley and a guy called Jim, who claimed to be the manager of that location, were very rude and dismissive and lied to avoid their inattention to my issue.

This is hugely disappointing and most unprofessional.

Salesperson did not electronically submit required paperwork on behalf of customer at time of purchase, consequently many of the technology features have not been functioning for 6 months; this was only discovered after several service calls, much hassle and time wasted. Sales manager refused to answer phone calls, did not want to take any responsibility, poor customer service.

The issue is still ongoing, supposedly being resolved by the "genius" staff at the dealership, who submitted everything and is waiting on processing. Extremely disappointed in this dealership. We get a new BMW every 3 years, first time with these guys; the last dealership we dealt with we sent them over 10 customers who purchased vehicles.

We will NOT be recommending this dealer to anyone, in fact will be using…

My complaint is with Mercedes Benz of Sarasota Florida, With out a doubt the WORSE car dealership I have ever had to deal with. 00 I have always had the car serviced at the dealership and you would think that I would be treated with some kind of respect, NOT due to a mistake on there part about billing me on a service plan and

never contacting me about it(that they admit) when the car broke down on the side of the road they told me I couldn't bring or have it towed to the dealership. I was on the side of the interstate and they turned me away, the manager Jim Faulker told me to call back on Monday and ask for the service manager, he didn't return my call on Monday or Tuesday or Wednesday or ever.

00 and they left me on the side of the road!!! Avoid Mercedes Benz of Sarasota at all cost.…

purchased new 2017 honda crv in december of 2016 my display screen flickers and i cannot make any adjustments on it at all i remains at tihe brightest level it blinds my vision when i drive at night i cannot ajust it at all. this crv came from the honda factory with this problem.

i have taken it several times to auto nation honda ohare in desplaines il. they say yes it doesn't work but they do not have a fix for it. the service people there tell me the honda engineers are working on the problem i have been waiting for 2 and three quarter years for there fix.

my two sons bought the same crv a couple months apart in 2017 they do not have this problem only my crv does. i can't believe it takes almost three years to get this screen fixed. my patience has run out i would like to have this…

The Gentleman working in the Parts department (Joe) needs to understand that he can't talk to customers with disrespect. I previously called the Parts dept. twice at this location trying to price wheel locks for my new Buick LaCrosse, and each time I was asked for the VIN.

00 and stated that I would need to pre-purchase and pay for these locks before he could order them. 00 and took them to this dealership and was attempting to pre-purchase my locks. 00, and that if I used these certificates, that I would not receive the remaining balance from them should I continue.

I told him that I had been quoted twice by this Dept. 00 and thats why I had printed these amounts. He then became very smart, and saying that someone must've made a mistake & all. I have had issues with this same guy while…

Horrible experience with the Service Department at Pembroke Pines. Need to speak to superior ASAP.

Tucson AutoNation They lied about using their system to fill out the docs when we already had financing in place at the local credit union. Once we came back from getting the docs at the credit union we had to wait almost 1hr 45 minutes in the lobby to see the finance man.

They let another buyer go in front of us! The sales rep was nice and helpful. But the overall service to close the deal left us really pissed!

On May 13 went and leased a Honda HR-V I told the finance gentleman Acosta that I had 2 more months in my other car lease so I need a temporary tag for 2 months, or if not I will come back in 2 months. He said not a problem this tag is until January 9th then come and we will issue a second tag So Saturday June 8th went back and I got a new paper tag that says expires 7/10/19 I go today June 12th to register Sunpass and

the lady tells me I had an expired registration ( dealer insists they mailed on on May 30 ) not true. So the lady at the Sunpass was so kind as to ask AutoNation to email her a new registration.

They tell me that this temporary tag which was given to me on 6/08/19 expiered 6/10/19 . CRAZY. This new registration says a wrong tag . It shows my other cars tag which I told…

Spent 4 hours at the dealer yesterday meeting sales person Riham who was working on the sale for us, she was off and drove in to make sale.

Below is the agreed sale after four attempts on negotiations. The sales person/finance Luke abruptly decided to retract the signed deal.

After much back and forth we learned Luke made an error and he wanted us to add 6months on the loan.

Today we spoke with with the GM Mr. Soons who was unprofessional and would not give me the name of the individual he reports to for me to take this further. He will not own up and fix his employees error.

I wish we would of looked at the reviews on this dealership before this unprofessional interaction. I asked the GM if he was aware of the reviews, he responded ‘I don’t care’.

Luke make a $2500 error they want us…

I purchased a 2014 Hyundai veloster Turbo R spec. From the Autonation Chevy Pembroke Pines Store. The antenna on the top of the car was missing a cover. I asked if the cover could be replaced and was told by the salesman Tyrone Morris that the used car manager Mr.

Engel will not cover that cost and I should be able to go to a junkyard and buy one myself... com, Amazon and eBay, none of the covers that came fit the car so I had to contact the Hyundai corperation and was told that the antenna is not sold without a cover they come as a set and the cost was $158 .

Upon my getting this information I went back to the dealership to ask for help with the antenna because if my antenna is off the entire cars would be inoperable because it was part of the electrical system . I spoke with Mr.

ENGL…

Miami June 7/2019 I bought a Merzedez GLA 250 at Autonation Miami Gardens recently (March 2019) The AC shut down and I took it to Service Diagnostic : a sticky liquid was spilled in the AC module therefore the repair was not covered by the Guarantee and I had to pay for it.

I never drink or eat in my car. After I drove out the Dealer my gas tank was empty and I found myself at the expressway with an empty tank and I had to be escorted by the Police to a Gas Station.

Furthermore miles were showing 157 more miles : Mileage In 1645 Mileage Out was 1806 Total miles driven whilst on repair 157 miles. Clearly somebody at the Shop Repair drove my car irresponsibly. Now the question is who caused the damage.

The car was at the Repair Shop overnight and it may be that the person who drove it ,…

We purchased a 2016 Jeep Rubicon from AutoNation in Katy back in March of 2019 we paid for a vehicle inspection we have been waiting for our plates to come in and still haven't come. When we contacted the AutoNation they said they can't submit for the plates until we get it inspected, which they was supposed to do. My husband flew in from New Mexico to purchase the Jeep and is now back in New Mexico whenever he tries to call them they hang up the phone he is not getting any response from them

I took my 2012 Dodge Grand Caravan because the engine light was on. 00 to fix it. Took it February 26th and have took it back 4 times cause the light still keeps coming on and is running rough. Just took back last week and the light is back on again.

So frustrating and a waste of my time. Darlene Ortiz

I flew into Katy Texas from New Mexico to purchase a vehicle from your Katy dealership in March 2019 and not only was the vehicle or paperwork not ready like promised the vehicle was out of gas and barely made it to a gas station. Since then I have yet to receive my permanent plates that I was told would be mailed to me and have to get a second temp from the dealership but when I called today they gave me the run around about need inspection to get plates.

The vehicle should have been inspected when I purchased it for one thing and I have spoken with Texas DMV several times and there has never been an attempt to register it. I have never ever had this much trouble purchasing a vehicle in my life.

When I was trying to get help today the man on the phone just wanted to argue and then hung…

I took my car to get repaired cause the engine light was on. I took it on February 26th we are now June 5 and it still isn’t fixed. I have took it back 4 times cause the engine light still coming on.

Now the engine light is on again after 5 days and I have to take it back again. I’m so frustrated with having to take of work and spend my time dealing with this situation! Can I get a phone call back please. Darlene Ortiz 720-291-9368

This review is 2 and a half years in the making. It will be a long read, so buckle up. I purchased a CERTIFIED PRE OWNED VEHICLE from this dealership with a clean CarFax. The sale went fine (so I thought) and I was on my way.

A few weeks after I bought the car I started seeing discoloration on the hood. I also had a bad battery so took it in to be replaced and talked to service dept about discoloration. They said to keep an eye on it.

The discoloration got progressively worse. I went back to the dealership for oil change (car is still under manufacturer warranty) and was very adamant this time about paint problems because now it was spreading. They informed me that they took extensive photos of car and a gentleman from Toyota Corp would be there the next day to figure out what was going…

I can’t get anyone to return my call to fix a minor issue that the Dealership in Westminster CO made.