AutoZone

Last night I was in AutoZone located in Blytheville Ar, around 8:45 pm and an employee by the name dewahn I believe it was spelled, left the store to go outside and talk to a friend or such while I and three other people were waiting to be checked out and a gentleman walked to the for and asked him for help twice before the employee came inside to help and

then continued to talk disrespectful to the manager in charge. Then he proceeded to use loud profane language, Then continued to go outside while on the clock with customers in the store and harass and threatening the customer that asked for service while customer was in his car in the parking lot.

Dewahn the employee, actually left the building to go outside and hit the customers car window while cursing and threatening the (PAYING)…

I ordered something and then I canceled because they wouldn't ship the order and I can't pick it up but my money was never refunded

I purchased air filter for my car with other parts , my friend took of the filter from the box to check it up and he forgot to put it back ,so I took the empty box and other parts and left , then when we got home we noticed that we left the air filter in the shop , then we come back in the shop and asked the guy his nam is jeef for the air filter and

his reply was it is not here in a rudeness then I told him can I speak with a supervisor his response was( my supervisor is Donald Trump ) and then he continued and told us if we want something free we should go back in our country .

Purchased battery 4/26/2017 with 5 (five) yr warranty at Autozone 5769. (Receipt states 5yr/ 60mos warranty period. 36mos free replacement period) Battery died so took it in today, 7/4/2020, for replacement. 66 plus core chrg) although core chrg should not have been applicable at all since battery was with us. 42) ***????

The original battery still had prorated warranty. Why would I not be ONLY responsible for the cost of the prorated amount under the warranty left on the battery that I was upsold on back in 2017? You are now stating I must then pay for the difference in cost of another battery for close to the same cost of the battery from 2017.

Robert the mgr was of no help. THIS IS A TOTAL RIP OFF!!!!!

Called to ask if they stocked a certain tool, the employee said he would go look. Came back to phone and said they did have it. I asked the price, he said he didn't look at price, then he said he is busy.

I don't even work in a store and I would know to look at the price because I know that is gonna be the customers next question. I got what I needed at O' Rileys.

00 core charge on 3/14/20. I put the starter in my vehicle and its worked for about a week and then quit working. The starter came in with a 90 day refund or replacement. I took the starter back today 5/19/20 and stated I would like to get a refund, the store employee said this isn't new and he would have to get a manager, the manager walked by the employee said " he says this is new and

she (the manager) says that's not new and kept walking. I tried to explain but was completely ignore, what the hell? I then got my core charge as no one wanted to talk to me, made me feel like I was trying to rip them off.

I'm 65 years old, I'm not trying to play a game. So this whole situation is very unprofessional. I admit the starter was…

I came into Auto Zone this morning around 8:20am. I spoke with a gentlemen there and explained my issue. My car was failing to accelerate and when I pulled the car to the side of the road and shut off the engine, I was unable to turn it back on for 15min.

Once the car was back on, the engine light and the oil light came on. I then proceeded to go straight to autozone. I pulled into the stores parkinglot and left my car running in fear that it wouldnt start up again.

By this time my car was now making a knocking noise, the oil light was still on, but the engine light was off. I went in and explained my situation to the guy working. I asked him to come out to help me and look at the car even though the engine light had just shut off, but told him the oil light was on and my car was makign…

My complaint is that this auto zone at this address 13927 S Pioneer Blvd, Norwalk, CA 90650 does not have anybody bilingual..my husband does not speak english and everytime he goes they tell him they cant help him because nobody speaks spanish and he has to leave. They should have somebody thats speaks spanish.

Sold me wrong battery and fried my main fuse so car would not run had to have it towed and hooked up to machine to see why not running...cost me a lot money to fix...want to be reimbursed. The reason I am upset is I took old battery with me said need battery just like this but instead autozone gave me battery with post opposite...that was an expensive mistake.

Sold me battery with post opposite from my old battery which I didnt realized until touched post and fried main fuse and car had to be towed to nearest lexus service center...cost me a lot of money for battery mistake. I want to get reimbursed.

I purchased wiper blades in November, the end of the month. I had the clerk pick them out and install them. Less then 2 months later, the rubber was coming apart down the whole wiper blade on passenger side. I went back to Auto zone, and the clerk there told me that I did not buy the blades at their store.

I had my receipt I told her the guy installed them, and she continued to tell me about four times that I didn't buy them at her store. I know where I bought them. I don't know what the clerk did where he got those blades if they were returns or someone shove them in the wrong container, but the wrong blades were put on my car.

I paid $51 and some change for those blades and expect them to last at least a year. When the clerk Saw the back wiper blade that it was, correct. , then I think…

I work in Potosi Missouri, across from your store and I just lost a bet to my boss on how good it must be to work for Potosi Autozone. Janea the store manager and Paul arrive first (in same car), smoke kiss and go inside, then brandi a red shirt arrives throw cigarette out window and goes in.

At 8 Danielle a grey shirt arrives smokes cigarette while walking up to door. After danielle goes in Paul and Janea come back out to smoke together. Add in when the next shift shows up Kyle smokes. So my boss and I decided to watch all week and average out the time stolen and cigarette butts in parking lot.

Janea and paul averaged in a 40 hour week a smoke every 1 1/2 spending 7 minutes averaged outside together. All the others averaged every 5 hours a 3 minute smoke. So we guess as long as you are…

49), even after SHE looked up the part and picked it from the shelf. I didn't realize it was the wrong part til it was open. Can't be returned now. This sales associate had no other customers to wait on, so really no excuse for her to make such an egregious error.

I can absolutely say I will NOT be going to that AutoZone or any other AutoZone for that matter ever again.

I took my marine battery to get charged at an autozone in palmdale, California a few weeks ago and they got rid of my battery. The manager just said they took it to get recycled and did nothing to replace it.

My battery was still good. I just want my battery back since I just get the run around and no one does anything to help me. I also called to make a complaint and no one ever called me back.

How can this problem get resolved. I dont want to make this a legal issue but if I have too I will. Who knows how many other people have similar issues.

I just submitted a complaint but so upset forgot to put fone# Re a rear brake bulb #7528 was first quoted at $4.99, but when ar register inserting credit cd, noticed part was being charged $2.50 more, than quote by Mgr David, who refused to correct his baiting and switching me.} Bulb purchased. <store 6201N.Clark, Ray 773 -2730761 Thanx

I was in the newberg oregon location 2320 portland rd a couple weeks ago around the beginning of the year early January and what I experienced were two employees one female by the name of kate blond hair young and pretty and a male bald guy he was the store manager didnt catch his name started with an M they were committing inappropriate sex acts in the back of the store when I walked in I heard distinctive moaning and

sounds of sex of sorts they came up front frazzled he was fixing his pants pretending it was not happening not very customer friendly behavior at all

I was discriminated against and was told not to go back to the store I have parts that need to be changed out and was wondering what district manager was going to meet me at the Brighton store to get them changed out

I had tried to order a part here.

First guy I talked to was nice but short and seemed irritated. I called back to schedule my order and a different guy answered who was completely an asshole. I called o'Reillys after autozone was rude and it was the best service I had.

Also they have rude employees at the William's hwy store here in Grant's pass. Completely unprofessional

Probably more than a hundred words to describe the manager of the store on 272nd Pacific Highway South Kent Washington 98032 is actually Federal Way I believe the boss skinny somewhat balding with a beard full facial hair white mail is a total freaking jerk he's always shaking like he's nervous and stressed out totally tents and always talks to you like he's an abusive husband or something meme pissed off and rude brought back apart that I just ordered a week ago special order you always have to pay cash first they ain't going to order anything until you do and

he said you don't have a receipt we have to verify I submit I just talked to you yesterday because they only sent one brake drum that I decided to buy a brake drum somewhere else so I can finish my car and get it out of the shop so…

I have a battery that keeps going died and its not in the system, but it is in date. What can i do to get a new battery. It died twice, but they keep telling me it's good. It lasts about two weeks before it go's died . Who is the Regional Manager for Morgan City, Louisiana. 70380

Thanks

Patrick Levine 985 397 1321

On 12/15/19 at app 5 pm EST, I have contacted Mark Loura on Facebook in reference to the ad that he publicly posted where he was selling an AutoZone gift card with balance of $254 for $160. He stated that he no longer needs this card and willing to sell it for $160. I have forward him 2 paypal payments,one for $160 and the other for $5 in order to offset his paypal fees.

Within several minutes he send me a small picture of the back of the card. Immediately upon receipt I have checked the balance online and it showed to be $254. Several days later, on 12/20/19 I was finally feeling better after several days of combating a cold , and decided to drive 10 mins to AutoZOne store 6439, on 9990 Bustleton Ave in Philadelphia, PA to pick up couple small items. At a register after a scan of the…

Ordered a part online with expectations of receiving it the next day. While waiting 2 days to receive the email they tell me that my order was canceled bc they didn’t have the part but yet the site said they had it in stock.

So now I have to come out of pocket for an extra part while waiting for my refund. Worst experience ever!!

The 1 in Baraboo WI was extremely rude. 60 year old women traveling alone and my truck was over heating. I just asked for help opening the hood. They refused. Very rudely by the way. Thank god there was an O'Reilly right next store.

They did everything for me. I've been to Autozones in several different states and never been treated bad but that store made up for it, to the point that I'm not sure if i will go to another Autozone

I purchased two Bosh wiper blades for my 2016 Chevrolet Silverado approximately 11/15/19 . The wiper blades make a chattering sound regardless of the amount of rain ( light or heavy) on the windshield . I went back to the store in Nashua and was told that there was not much we could do .

I was told that they would exchange them but it would do the same thing and chatter. I did not ask for my money back because i new that was not going to happen. Why would I want another set of wiper blades that would chatter.

So I went to McMullcan Chevrolet dealer around the corner and purchased two OEM blades. It is not always about the money but it should always be about making the customer happy. When I purchased these blades I was told that they should last at least a year or more. Howe is Auto Zone…

I took my battery to ORellys to test it, in the last month i needed a jump 3 times, she told me it was reading 12 but that it should be under warnty to take it back where i got it . Ionly got the truck a year ago but auto zone 2 blocks down i would go there .

At the counter i asked if they could tell me if it could hold a charge or not ? and would he check to see if it was under warenty he asked name & number I didnt know the # so I said forget it he ask me to give him a hour it being after 7 pm on 12/5/19 I couldn't make it back till the next day 12/6/19 around 3 pm when arrived i asked to pick up my batt.

s I asked when will the manger be in, he said not till monday. When I spoke to him he was telling me that it was it had been shiped out and i had left there to long and sunday was…

On 10/26/19 I went into your store. And purchase some spark plugs. But as I make my way to my vehicle I noticed I had something I didn't ask for. 27 extra fee on my bill

I went into autozone on main st in Endwell, NY a half hour ago to have them put a meter on my vehicle to get the fault codes for my service engine light. The kid at the counter said he can give me the meter and i can do it myself, or I can go to a Dealer.

I dont know how to do that, but considering going back and putting the meter in front of my tire and driving over it. Any suggestions?

I was in AutoZone November 2nd and one of the employees was talking bad about me calling me a punk a short punk and when I confronted him about it he threatened me called me out of the store continue to threaten me telling me he gets off soon asked me what I was going to do about it I told him I was to call corporate and make a complaint and he proceeded to call me a snitch in a punk and a bunch of other nasty names the employees name was Jacob De La Rosa this happened in Merced California at the store on Olive avenue and G st

The store manager was completely rude in front of tons of people pretty much said that I was an idiot and told me to get out all I was trying to do was return something completely unprofessional he should definitely get fired

I didn't give a 1 star rating at all. Your rewards card is a crooked scam and if I had the energy I'd sue.

your full strength antifreeze is not marked as full strength , i bought 2 gl. use it for my car and pool lines you know what will happens if it freezes ,

Needed to buy gas additive Lucas but needed to use bathroom firstly but I was refused service so I went elsewhere lost a good sale

NW 36 St, east of NW 27 ave

Years ago I bought several tools from AutoZone they was the Great Neck brand I go in several different times to return broken tools and was told I would had to get hold of the Great Neck I should be able to return the tools to where I bought them exchange it for the ones that they are selling but no luck I was told there's nothing they can do I bought these tools because they was a lifetime warranty I had other choices but I just chose to buy from AutoZone causes of lifetime warranty but

I guess I lifetime warranty don't matter when you can not return it to the place you purchased it from thanks a lot AutoZone I will never buy anything from your store again and I will make sure I tell others for 20 some odd years I have bought everything I purchased for my cars and tools from AutoZone…

yo me fui a devolver un articulo al autozone store localizado en forham rd & badgate av y estuve por 45 minutos esperando por el magneger me devolviera el dinero aun cuando le dije que tenia prisa estaba trabajando el estaba afuera y aun asi no me hizo caso omiso

My visit to AutoZone this past Saturday, October 5th, around 2pm on 921 S Willow St, in Manchester, NH was one I’ll never forget for how badly the associates acted and treated me. When I brought in 2 jugs of used oil to be recycled, as I’ve done several times over the years at this location, I waited in line like everyone else.

After the black American Spanish-speaking associate with sleeve tattoos (I apologize for not knowing everyone’s names) asked me if I needed any help, I replied I was just dropping off this used oil and pointed to the 2 jugs on the floor next to the register. He looked at it and started looking-up things on his computer without saying anything to me about it.

I stood there waiting for roughly 5 minutes thinking there must be something he’s going to do before he…

I just went to Auto zone because dash light went out and I'm disabled and could not find fuse box I asked guys to show me where can come check comes can they help me the guy just gave me a nasty can you just disapear look and would not come help.

I have spent a lot of money at that store but not no more that is a thing of past and you may want to tell his smart ass that not under dash it's in trunk. I also recommend that store too I'm going to o reilys now I hurt so bad I can hardly move tonight and he would not help me so I'm now sitting at terribles gas station to charge my phone because he would not help and

I have a five hour drive to go yet. How would he feel if I got in car wreck??

I placed a order that said I would get over night well that didn't happen it's been 4 days and haven't gotten a correct answer yet no part or money been on hold now for 30 minutes it's 7:20p.m. I just want my money back and take my business elsewhere this ridiculous still waiting

Extremely satisfied A+, can't find the proper online review section for two of your employees : Ricardo Williams and Leighton Maragh at 6722 store. Both gentlemen explained the difference between synthetic and blend oil for my car. Thank you for hiring such expert helpful employees!

Congratulations! Nicky Tomboulides

Non delivery of a part to a Mavis Discount Tire. Gave a specific time frame and kept making excuses regarding this part. I waited from 10am this morning and it almost 5pm and no part is here. I am a single parent with one vehicle and now and unsafe one because of your companies neglect to provide a specific part to this establishment.

Yes I bought a battery at a store on south high street in Columbus and your store in Lancaster is telling me that I'm not in your system for purchasing this item and will not warranty the product it is duralast gold battery any help would be appreciated thank you

I walked in on a rainy day to purchase new wiper blades. Had to wait 5 minutes to be helped with what size wiper blades my truck took. I picked out wiper blades on my own off the shelf and waited over 15 minutes at a register to try and pay.

I was told that somebody will be right with me. Two people walked in after me and we're both helped and paid while I was still standing there waiting to pay cash. I ended up leaving the wiper blades on the counter and walking out.

This makes me very upset as I come to AutoZone for all my Automotive needs which is usually 2-3 times a week. I will still continue to go to AutoZone as it is the closest store for me. I just find it very upsetting that I couldn't be helped faster.

I've been waiting and waiting for a part to come in and nothing. It's saying on the computer it's received. But the are not getting the part for me. I need the part I paid for or money returned. I most likely will not be back to Auto zone because of this.

Sept. 1st This year I was in store here in Dowagiac Mi. Purchased some new door bushings and pins. On Sept. ,But it had to be spent before or on Sept. 7th or it expired. I am a good customer and buy all my parts from Autozone.

Drive older vehicles so I spend alot of money at your Buisness. I simply upset that I lost that credit because of misinformation. Is there a way I could recoup my 20 dollars credit. Thankyou Doug Rohdy

2016, I purchased an ERG valve for my 2004 Buick. September 2019 part stopped functioning properly. Took my lifetime warranty to store where purchased for replacement only to find that the only one they had was damaged. Was promised another on that same day about 6 hrs later. Part was not there.

Was told it would be there the next day, it was not and they didn't know if they would receive one. Told me to go to another parts store, bring them receipt and possibly get reimbursed. I had to do all the leg work that they should have done.

Terrble customer service especially from Nick, the manager. Franklin, Tn store

I purchased a battery from AutoZone that ended up exploding in my car and my car caught fire the fire department came out and saw it open my car to put the fire out they told me that Valerie was the reason the fire started due to it exploding I submitted a claim with all the proof that the manager asked of me from AutoZone but they still denied my claim I need to know who to speak to about appealing my claim and getting some assistance with helping pay for damages please contact me as soon as possible 951-497-5203 thank you Nicole Olivero

Went into store at 19 Garfield clinton twp Michigan 48038 location stood in line for 35 min waiting for service there were 2 employees on duty and 1 was outside with a customer the entire time which left one in store to wait on 7 people in line, when it was finally my turn the gentleman had to ask me who makes a tahoe what wires I need for it and if they were square or round, I had more knowledge then he did.

I told him I needed the ignition wire set and he looked confused grabbed a box and asked me if this is what I'm looking for, I'm very disappointed and thinking I'm going to switch where I buy my auto stuff from.

I bought break pads from Auto Zone Midrand o the 12/09/2019. Today when I have to repair them only to find that are incorrect. I went to your branch at Auto Zone Tembisa Mega Mart to exchange them. I got treated badly by the staff and their Manager said I must return it back to where I bought them.

Manager also denied to phone the branch said i must use my Cellphone. Till I went back to Midrand to get assistant. I am totally not impressed by the service rendered by your Tembisa branch. I will appreciate if my complain can be considered and get feedback.

My complaint is about the two employees that were doing nothing when I entered the store and refused to help me. I wanted to purchase two plates to mount my new license tags for my new vehicle I didn't know what type of screws to get.

I asked them and they told me I had to go figure that out on my own. I asked another question and ignored me and went out and smoked a cigarette. I was never so appalled in my entire life that I have been shopping there and spending all of my hard earned money there.

So I want across the street to O'Reilly's who treated me with a dignity and respect that I deserve as a pain customer. I wound up spending a lot more money because of it. They need to be fired for being so rude and disrespectful not only that not doing their job on company time smoking…

Went in to the store to get a new battery, got convinced it was the alternator that was faulty. Paid 257 for a new alternator. The car was still not turning on, so I took it to advanced auto parts, they confirmed it was just the battery.

Autozone just wanted the extra money for an alternator instead of helping out to get the battery. All they care about is the money. Horrible service.

While I am waiting on the phone right now waiting for corporate to answer the phone I am also going to explain my experience in Auto Zone yesterday (9/09/19). I walked into Auto Zone store number #1190 on Yellowstone Ave.

in Pocatello, Idaho and a store personnel was standing behind the check stand and I asked him if he would plug in my car to see whats wrong with it. Before I finished my question towards him he walks off and sends a young lady to help me. I couldn't believe this! I was appalled!

I asked the gal whats wrong with him and what is his name. She told me he always does this. Well his name is James Barnhill and I have called corporate and explained whats happened and hopefully something WILL be done.