Canadian Tire

on Aug 9 2019 I had an appointment To have the air conditioner repaired ON MY CAR and they only repaired half the job I still have no air.. They repaired only the clicking that controls the air and heat,but did not repair the air conditioner and tried to say that I did not tell them to fix AC.

and I,m still without the AC . I told Steve the person who made out the bill what had to be done when I went in for the appointment. I had to call them 7hrs later to find what was going on.

Now here I am with still no AC. 60 I am very dissatisfied and feel I should be given a reimbursement. I have been a loyal customer for many many years and to have this happen is not good. com

Our vacuum at the cottage failed in late July. As luck would have it, Canadian Tire's flyer of 26 July to 1 August had several vacuums on sale. We attended the Kincardine, ON store on Friday the 27th of July but found that both vacuums that we were interested in were not available - 43-8167-4 and 43-8260-0.

We spoke to the manager who assisted a student in providing us a raincheck for 43-8167-4 and we were advised that it would be shipped on Monday the 29th of July. My wife asked if she needed to pay at this time but the manager advised that it was not necessary, that when the vacuum arrived, we would receive a phone call.

We did receive a phone call and attended the Kincardine store on Wed the 31st of July and attended the Customer Service desk. The employee there made several phone…

I wanted to return my brand new lathe I used for two days due to a striped handle.

After driving back to town and waiting in line for 20 minutes the manager Dennis At the Cranbrook Canadian tire asked to see a recite, I told him I don’t have it with me I was in a hurry had to pack up the lathe back into its box drive 30 minutes back to town.

He said he could t do anything without a recite this upset me because I know for a fact your able to scan the box and your able to see when it was bought. Since I argued that fact dennis straight away kicked me out of the store and refused to give me his last name covered his name tag and everything.

This is the reason I will be asking for a cash refund when I return with my reciter for not only my lathe but now just because he upset me with his…

I have over paid on my card and with my limit removed from the overpayment I still have no,access to MY money. This is ridiculous. You need to update your policy. I have money that I have no access to and you guys are refusing it to me. Angry.

I am on vacation and penniless.

3 day sale product 116 2803 4. Power Stop z36 Truck & tow brake kit This product unavalable at Spruce grove store or stores in area . Parts personell said order on line , on line will not allow me to add to cart as unavalable.

Advertise a product that you dont have!!!!!

took my van in for repair, did dianostic they said needs fuel pump and filter. Icalled monday noon , needs plug wires i told them new wires were put in last oct. they said needs just one. They have my van now since saturday june 29th 2019 thats 3 days.

Im out two days work while waiting I need my van for work another day i lose my job.

The web site is terrible in every fashion. It's clunky to use, not particularly intuitive, and always glitchy. The search function does not work well; I often use google externally because it's better at finding products than the website search itself.

Online ordering just flat out doesn't work. If the order actually goes through without being inexplicably cancelled, it's never ready by the time given, so I wind up waiting about as long as it would take me to do the shopping myself.

I like the selection and pricing at Canadian Tire, but when I have an option, I will go elsewhere.

I brought in pads and rotors that were still under warranty, they were unable to find the receipt for my pads, called me a liar for stating I did indeed purchase them at this store within the warranty period and actually kept the pads.

So in short im out 70$ and will never shop here again, and recommend others do the same as they do not honor their warranty.

I dont usually do this but this is the second time in the last month that I have left the store feeling totally frustrated and like my business was not important. The 1st time was when I went to purchase a sale item and it took 1/2 an hr to find someone to assist me.

This time another employee paged for a staff from the dept to assist me after waiting 20 min for someone e to show up I left . I don't expect I will be visiting the store anytime soon.

) when I spoke to the attendant at the service/parts desk I told him the items I wanted and showed him them on the website. I asked him to check if the tires were in fact in stock, he said that yes they were.

I also asked him if they would be able to get the rims in and the tires mounted and be ready for pick up the following Thursday and he assured me that they would be. I called in the day that they were supposed to be ready, the person she answered the call said that neither the tires nor rims were at the store and didn’t know when they would be in and ready, he was rather short and dismissive to me.

I called back the following day, Friday, and was told again that they were not there, I said that I needed them for Monday as I was leaving town and asked if that was a possibility, just…

Tried to return 2 packs of un-used fuses..because one pack was open ( as I realized it was not the good kind and that my panel needed to be changed) they refused to take them back..now 25$ less in my bank..I have no need for them.will not be going back to ct anymore..

I spoke with Claudia at Niagara Falls this afternoon, in reference to a lawn mower return at Sydney NS store location we were on the phone for 45 mins, but she came through for me and I thank her and CT Im a satisfied customer Thanks again Claudia

darlene

The floor staff person help at the Stouffville branch ignored the order of customers waiting and did NOT pay any attention or listen to this fact. I left and I will buy ELSEWHERE.

My sister and Brother-in-law, received a new Ford Escape from his parents, and from Sask! They took this into Canadian Tire to have an outta province inspection done on the Escape that they had just received. Well Canadian Tire did the "inspection" and told my sister that they have 2700 dollars in repairs that needed to be done.

They told them that their muffler was all messed up and that they would have to take it to a muffler place. So they spent the money and took it to the Muffler place. The muffler place told them that there was absolutely nothing wrong with the exhaust and or muffler!!!

So my sister called Canadian Tire back and spoke with the Manager of the Auto parts servicing, and told him what they had found out. The Manager said nope i trust my guys work and hung up. My sister…

Three years ago I took a pair of brake pads without paying which I take full responsibility.. I decided to change my life so I upgraded my education an got a gov job working with disabled adults . My wife and kids are proud of me .

The LPO officer said I was banned for 1 year but asked me to leave entering a few weeks ago .. e .. I really hoped for a 2nd chance .. Is this a lost cause for me ? Sincerely Robbie .... com

06 and because of some reason o went back to return the item back on May28th at customer service desk and the lady helped named Rupinder as best as i remember but not quit sure, told me that she can’t do the refund eventually i asked why so?! She never explained and did refund of $124.

Microwave was never used but just opened the box! Still wondering what did she has done?

I bought a wood chipper shedder from your company on May 11 2019 and its been a nightmare from day one. The machine will not chip branches up properly, it stalls on one or 2 inch branches. Its been a problem not put together properly and I demand a new machine and you take this lemon back.

please contact myself at 807-738-7800

run around to get my shed put up and delivered to my house bullshit just give my a straight answer not a run around never ever shopping canadian tire again

On May 16/2019 I bought a Canvas Conversation patio set and I received it the next day. When I was looking at the boxes , they were all opened and inside the boxes some of the plastics that were covering the cushions were torn, the screws were out of the package and in another little bag tied with a string.

I assumed that this patio set was already once returned to the store. I decided to call Canadian Tire to explain , but there was no customer service,I tried several times. My husband and I then went to Canadian Tire and explained that I was not satisfied.

They said that they would deliver us another one May 20 or May 21 and take the other one back , ... we agreed. By May 22 I still did not receive the new patio set . Again tried calling the store again and again.....

could not get…

I am a IT consultant works for Telecom Company, time is very important thing for me. I had a completely flat tire yesterday (Tuesday), and as usual I went to Canadian Tire (10031 Mclaughlin Rd) to get the new tire.

Representative, I think his name is Milan attended me and I have asked him to check to see whether the same tire got damaged which I bought in 2017 because it is still under warranty, Milan came along with me to check the Tire and confirmed that the tire which got damaged not under warranty and it needs replacement.

We came back together onto store and I have asked him to order the new Tire for me under decent price. 99 with discounted price, and told me that Tire will be in next day and someone will give me a call when is all good to go. This…

I received a $30.00 promo card when I spent over $150.00 at your Sylvan Lake Store on April 25, 2019. At the same time the cashier also enrolled me in your rewards program and gave me a triangle card. The promo card was put in with the triangle card in a folder. I never looked at it until today May 07, 2019 when I went to this store to make a purchase with the card. I was surprised to learn that it had an expiry date of May 05, 2019. The cashier had never mentioned that the card had an expiry date and as gift cards are not allowed an expiry I assumed that I could use the card at my leasure.

I explained the situation to the woman at customer service. She was very assertive with a too bad for you type of attitude. I asked if maybe a manager would be able to help me. The manager came and was…

My car 2004 Grand Prix was towed by Canadian tire roadside size assistance to Canadian tire ,499 Main Street south on May 3rd 2019 for Repair due to one of the one of the brake line was ruptured ,brake line fluid was leaking and it was not in drive able condition.

Car was examined by one of the mechanic and he determined and was adamant he will loose his license because he sees a rust spots on the other line as well and other brake parts as well to be replaced . Just because he was not interested in replacing line he created a repair order as fast as he could of $3032.

Even myself is an Aerospace Engineer i saw in the the facility resources were very minimum and not competent to handle that kind of repair. Mechanic didn’t even put a brake line fluid in the reservoir to test the leak even…

I went to get my tires switched from winters to summers at the Newmarket location.

I made an appointment for 2pm on a Monday and had me waiting for 2 hours as still had not gotten to my car.

I had to leave to get my children from school, so my car tires did not get done.

What is the point of appointment bookings if still making the customer wait for that long.

The representative was also very rude and inconsiderate.

Worst customer service ever. Will not be going back.

2 weeks ago I was driving to Sarnia to visit my Mom. I was driving from Brantford to Sarnia. As I was approaching Sarnia in the rental car my right tire was loosing air. I was very nervous but managed to get to Sarnia and filled the tire with air.

When I was leaving to drive back the tire was worse so I went to Canadian Tire on London Road, Sarnia Ont. 50 and they were closing at 5,00. I wasn’t sure how to get in so I tapped on the window. door .

As I came in I was already irked by the rudeness , the young lady did not really acknowledge me until I was literally standing in front of her and even that took time. I explained my situation and her answer was no we are closing.

I again stressed to her that I had to drive back and needed a solution. Could they change the tire something. The…

Me and my son took his 2007 Ford Edge to the Canadian Tire in Collingwood Ontario on Monday April 29 2019 for a summer tire changeover . Upon inspection, the service dept. told us that we needed a front steering linkage and this required a front end alignment.

When work was completed, my son drove home. When driving to work on Thursday May 2 2019 my son could hear strange noises coming from the rear of his car. He knew a mechanic at his workplace who checked the car over and was shocked at what he found.

The tire lugnuts on all 4 tires were all loose. The mechanic tightened and torqued the wheels. A very bad situation certainly could have happened. I will never do business with this store again. The mechanics, except for a couple are young and irresponsible.

Please comment on this…

didnt even ask me if i had the point card and she just closed her till and started to walk away. I said to her dont i get my ct money and shes like i dont got 15cents. But when i asked her again she only gave me 10cents and she had the 5cents in her till..

But she told me they dont give out anymore. And started to walk away again so i just lefted

First off went to pick up my new tires that i bought online Canadian Tires website, and when i got to the store a older man working decided to tell me i had to pay for the tires even though i already paid online with my CC. I told him i already paid but he insisted i didnt and was giving me attitude to the point i would of ripped him a new one.

After settle the arguement i got my tires and left. Today i decide to call the same store after seeing canadian tire page saying walk in or book appointment to get tires change so i did. I call the same store i picked up my tires and was told they dont do appointments.

Wtf are these workers on, im a very busy person and this is why i need to book an appointment. I cant sit in your store all day waiting for the one moment your store can change them…

Canadian Tire triangle credit card and department, Recently I had to get a replacement card as there had been fraudulent use and charges on my card, at that time the lady was helpful, actually don't use my card regularly but, In Feb. I had to do an online course and also had to purchase security update on my computer , so I used the card , then when I got my statemen I realized there kept on being charges on my card so

in March I called , they reversed them and said the only way was to re issue a new card. At that time she did not explain that the charges would be carried over , and I waited to see my next months statement.

I have always paid more than my minimum sometimes paid over what I owed . so in April 10 I tried to renew my office 365 and my card did not work . I had received new…

I have been like most Canadians doing business with Canadian tire, as a proud Canadian to support our Canadian business Unfortunately I was not happy with the experience of walking in buying a new tire, finding out that they will not put the tire on for you. They say due to policy, what happened to simply buying a tire and having them take your old tire off putting a new one on.

This is friendly Canadian tire good service and be happy with the purchase and drive away. Why sale tires and call yourself Canadian tire if you can not offer the simple care free service of changing the tire. Recommendation change your name to "we sale tires see you later bud".

50 to put tire on rim roll it out go home and put the tire on yourself. How are you suppose to want to go back knowing every time you…

,5th 2019. T. to have 4 new tires installed, young lady at the service desk was very knowledgeable and helped me select the new tires. When work was complete, my car was delivered outside. Upon looking at the tires, and at first checking them, I thought they were the same old tires.

Closer examination found that it was the Sealing Solution ( Rim to Tire sealant ) that had stained the side wall. Upon returning to the store, I was told that " we don't clean tires". i said " Surely a new product should look its new, and a customer not have to ask for it to be clean " ?

) the same individual who said ( " we don't clean tires" ) All it would have taken was a sorry and have the worker wash down the tires clean before installing them, and the solution dried in. I would not be writing to you…

Upon checking out I specifically asked the cashier which card to use to ensure I received Canadian Tire money. I had my VISA and Debit Card both available. She barked back that she doesn't decide how much money to give me the computer tells her. I repeated my request.

Again she repeated her response.

Finally I got thru to her and she said it didn't matter how I paid - the computer told her how much money to give me back. So I used my VISA. Her face dropped and she mumbled oh it didn't tell me how much to give you so she gave me 10 cents.

36 before tax and 10 cents didn't seem correct. So I went over to the service counter. Immediately the girl said oh its your fault you used your VISA. I explained the situation and she cut me off saying that cashier was new.

I kept my cool and…

s. Is a dis raise to your logo . , them you don't know what you will be charged . l have been a support of your co for years, I was a employee in Toronto at distribution centre , alwalles very proud of ctc ,the owner of Antigonish told me when he took over it would be much better experience shopping there , but it is worse .

l know you don't care I an only one person , but you should hear what I hear when waiting to check you ! Good Buy CTC

A yes I was accused and kicked out of canadian tire for 2 years in moncton nb and there wasnt even product or any items on me that where stolen is there a way to get that lifted cause I do spend alot theet

On Feb 19/19 I took my 2008 Chev. express van into Canadian Tire west in Saskatoon to get a tire repaired, I had reinflated it and matched the pressure to the rt front tire. both valve caps removed in the process.

I was contacted that the tire was not repairable and asked my direction. I told them to replace both front tires as I wanted a match for handling. I then went to the store and was advised that a sensor valve had been seized and broke when the valve cap was removed with plyers.

I had just put it on with my fingers. I tried to explain that to the service manager who walked away from me, I was then told the overhead door had been dropped on my van damaging the rear corner of it on the right hand side.

I looked at the damage and asked how it was possible for a falling door to…

5 years and 50,000km the rear tires are completely worn out and the front still have a year or two left. I called the local store to inquire about having two tires installed and was told to bring it in.

I use the truck for plowing so I dropped the plow and headed over. I was told by the lady at the counter that they would have to install four tires as this was Canadian Tires policy, I explained I only needed two and didn't want to pay for four when the fronts were still good.

She couldn't show me this policy in writing, so I called head office and they had not heard of this. Makes me wonder what would happen if I had one tire blow would they make me buy four? As a business owner in Sudbury who spends over $10,000 a year at these stores I will now have to reconsider where I shop if this…

There was a basket of extension cords which had a sale display sign saying $36... So my husband and I grabbed one thinking, that's a great deal. Purchased it on 02/09/2019, went home, opened it, used it. Then on 02/16/2019 I took out my bill because I wanted to return another item.

98 for the extension cord!! When I went to Canadian Tire, I explained the situation and the manager told me that they cannot honour the price because the extension cord I got wasn't the one on sale. I explained that I got it right out of the bin with the sale price.

She rudely told me that it was different and there isn't anything they can do. I asked if I could switch it to get the sale price but I don't have the packaging so her response was no. I expressed how based on the circumstances, that the item was…

*Always advertised items not in stock. ) * Never any assistance from staff (hunting staff down, then sent to wrong aisle or ignored when obviously seeking items... wasted time in unhelpful store) * Useless to call before going, most times NO ONE answers phone and if able to leave message, manager ignores the voice message!

* Don't bother buying here if there's question of returning (for refund, exchange or even a gift card) No flexible at all for customer. Lousy return with a receipt, absolutely NO allowances without, even though positively Cdn. Tire item. ***All in all, worse experiences with every visit!

Will not return ever, will go further to a more compliant, amicable customer friendly outlet

J'ai acheté un matelas pneumatique WOOS Nro de série BWNTHO 7736S /2017/05/09 chez vous au printemps 2018 . Après un usage raisonnable de week-end ce matelas réclame SIX Pièces collantes pour boucher des trous qui se trouvent tous dans les alvéoles et présentes des marques de faiblesse du matériau défectueux.

Jérôme dont j'ai toujours été satisfait dans l'usage similaire c'est-à-dire trois fois par semaine. Je dois ajouter que les personnes qui l'utilisaient pèsent chacune 48 et 58 kilos et sont octogénaire ? Vous pensez bien que nous ne sautons pas dessus du deuxième étage "pour le fun" !

Je m'attends à ce que vous fassiez le nécessaire auprès de la compagnie WOODS pour que ce malencontreux "citron" soit remplacé par un bon item semblable. Je dois ajouter que je regrette beaucoup de ne…

98 the fella went to get them while I went to the checkout paid for 8 bags which than the employer delivered to my vehicle . 49 I am 82 years old and a 40 minute drive to Yorkton and could not return to the store till two weeks later .

98 for some time " She said I can bring them back. 98. this is a late complaint but because of some health issues I prolonged this complaint. please look into this matter . julia mazur 306 563 6642

I have 2 complaints about 2 different CTC stores. 5 ago, 2 months ago there was a loud squeaking under the hood. Took the truck in for an oil change (NOT AT CTC), and they found the old serpentine belt wedged inside under the engine.

YOUR employees just left the old belt in there. I did not call the store, because there is no point, nothing every gets done. 2) Took our 2015 Sonata in to CTC in Blenheim for an oil change, pretty simple stuff.

They tore my skid plate off and then told me it was damaged and they couldn't put it back on, took over one hour for an oil change. Didn't look at the sticker they gave me for the next oil change but it was 15,000 KM over what it should have been.

00 because CTC said we needed a new one. The older gentleman that does the oil changes in Blenheim…

Was At Swift current yesterday, stopped at Canadian tire to see about an ice auger? received very good service from employee in the department! Stopped a bought a few more items. On the way out a gentlemen stopped me and told me I would get a discount on my purchase, turns out it was a credit card push!!!

He followed and perstered me even after me telling him I was not interested!

finally got fed up and gave him my info and signed up! Went to check out and lady told me I couldn't use my card because I gave this ass my number! I have only one crd and no other way to pay?

AT the till this women and this man tried to embarrass me! bullied me and created a stir! I will not go into another Canadian tire store ever again! The 600 dollars

I have never made a complaint to Canadian Tire as it has always been one of our favourite stores.

On 2018 November 29 at approx 8.00 pm, my wife and I attended Canadian Tire on Tecumseh Rd E in Windsor Ontario in order to purchase two different Bissell vacuum cleaners for Xmas gifts. We located an employee who was near the area (later learned to be Sabrina) who advised us she would attend and had us wait in that isle. We waited for approx 15 minutes and realized she was not returning therefore, we attended the service desk to request someone assist us and they paged an employee. After some time the same employee (Sabina) attended rather reluctantly and it appeared that we were bothering her. We remained polite throughout. We purchased one and let the matter rest. Tonight, 2018 Dec 06, I…

I was injured at a Canadian Tire store December 2nd the Store ignored it customer care has escalated and they continue to ignore. It was even caught on their cameras but they continue to ignore I have medical bills in time off work is the next step legal... they refused to pick up the phone

289 851 8402

It’s been 30 days am waiting for my credit card in my mail box am getting tired and fed up about the bullshit lies 1st overall I didn’t ask for a credit card u guys offered it to me my card is a 8000$ credit card when I start it it was 2000 something now it’s at 8000 cause I take care it good now they cancelled my card with out me asking to cancel it by saying they notice that my card has been flagged by other people tried to used and

they gonna send me another 1 ok kool Now it’s been 30 days am waiting for a stupid credit card I called to asking to talk to a supervisor same bullshit answer oh my card have been mailed it take 7 to 10 days to receive it now 30 days still no fucking card in my mailbox I need to know if they gonna give my card back or no that all I need to know

I am a frequent customer at the Canadian Tire store at 8181 Campeau Drive Kanata, ON K2T 1B7. Staff is generally friendly and competent. On Black Friday (Nov, 23, 2018) I was served at the cash by a young lady called Maria and I decided to write this note because it is rare to receive such a great service.

She was quick, decisive, and very helpful, considering how crowded the cashes were. I signed up for a Triangle card and gentlemen who took my info was suppose to meet me at the cash to apply my discount but he did not show up.

Maria, with no hesitation, locked her cash and within seconds came back with the man and finalized the transaction without a glitch. All that with smile and efficiency. She made me feel special. Thank you Maria!

I was in your store today 1975 Dundas St. 12 + tax used my Ontario Status card the cashier put it through but did not know how to fill out form asked for help and my card was then rejected after I already payed.

I used my status card in August and it accepted then in September it was rejected. Just used it on Friday November 23/18 and it was accepted with supervisors ok now today Sunday November 25/18 it was rejected. I was told just because it looks like an Alberta card they cannot accept it.

My card is from the Algonquin area here in Ontario not from Alberta. This is BULL SHIT and I will NOT be shopping at any off your locations ever again. not even really sure if the money was put back on my credit card after being rejected. May have been double…

WANTED TO BUY 4 SNOW TIRES AND 4 RIMS. I WAS TOLD I HAD TO WAIT 2 WEEKS. AT THAT RATE HOW WOULD YOU SELL ANY TIRES? YOU JUST LOST 1,000 DOLLARS OF BUSINESS. THE NEXT THING TO DO IS FOR ME TO GET RID OF THIS TRIANGLE CARD.

IT IS NO GOOD IF I CAN'T USE IT WHEN I WANT TO!!!

Canadian tire Ogilvy rd. Ottawa, Ontario K1K 3X9

I had been in this Canadian Tire store several times that week. I'm a big sale person. I pick out what I want in your store and wait for it to go on sale. I was looking for a folding table that was on sale. As I was walking around the store I checked out for an air mattress to see what was available. You had one exactly like I was looking for on sale for $57.00. While I was thinking about it I went looking for the table and I couldn't find one. When I finally did find one I had forgotten about the air mattress. I didn't remember until I was parking at home. I figured it would still be on sale in the morning so I would go over and get it. The next day didn't work as planned and I was not able to make it back to Canadian Tire. I went back the…

Horid way to run a business. Automotive booked me in for Monday @ 10 am for a $1300 tire job. Showed up and the tried to say it was Tuesday after me taking a day off. just see ya tomorrow.

My phone and calendar were both marked the day I booked it. Will never darken their door again.

My husband purchased a Meter saw on October 17th 2018, after opening the item, he noticed the item was used and the blade was rusted. On October 18th 2018 I went to return the item at the Canadian store located in Gatineau Quebec, Le Plateau Hull.

I explained that the item was used and the blade was rusted. The employee than opened the box and called in other employees to look at the item. She came back and told me that the item can not be refunded but will be credited because it looks used and the blade is rusted.

I explained to her, that's how it was when My husband purchased it and that is the reason why I am returning it. She than spoke to my husband over the phone, he explained the situation to her, and she kept saying that she can only provide a credit because the item looks used.…