CheapOair

I am very disappointed in CheapOAir! They charged me for tickets before I completed the transaction! Then when I tried to cancel they couldn't find my booking. Then they sent emails claiming my flight schedule had changed! How can a flight I never booked change!

Then when I checked under "my trips" it said "no trips" They scammed me and I reported them. I have put out complaint claims against them!!!

CheapOair Booking: 70926379 Emirates Reference booking number I7HWE2

We booked a two-way -light through Cheopoair from San Francisco to Khartoum on May 15, and we had to change the departure date to June 10. In doing so, we endured a terrible experience with CheapOair.

First, the CheapOair representative overcharged us by making us pay $ 697 for the ticket difference. Therefore, we paid $1831 per ticket for change, though the price for this flight on June 10 is $ 1703.

Second, The CheapOair representative made the connecting flight FLy Dubai instead of Emirates without our knowledge. She did not send us flight details in the confirmation emails until we accept the change and got charged. Also, she entered some names information wrong even though the information was correct on the…

This is the worst company ever. Spent a total of 5 hours on the phone with them for a mistake that they did on my ticket. They swear that all is good on their end even when I have proof to send them.

I'll never use them again, even if they're the only travel agent in the universe. Bunch of crooks and criminals. The Better Business Bureau should investigate their practices and ban them from the US.

We have recorded your team recent games of hanging up or creating some voice in the background to give a distorted conversation. You will not get away from this one. Every move and calls that you do is recorded with witnesses.

If you have any questions you can contact my attorney. We will take this case to court and my attorney has briefed me about your scam. You have caused us other costs and damages which you have to compensate .

Trying to use travel credit and it has been 3 weeks with my new flights sitting at “pending”. We have been on the phone for hours, numerous transfers only to be told it is up to the airline. Called the airline and was told they’re waiting for CheapOair to release the funds.

Flights have now changed and we’re losing our accommodation, because we still don’t have flight confirmation! If you’re not going to give us our travel credits then say so, don’t waste our time with these ridiculous delay tactics! Very frustrating!

Think of all the work hours you’ve paid someone to do nothing with our tickets!

I purchased airline tickets through CheapOair to Spain for travel in May 2020. Covid-19 did not allow us to travel during that time so an extension for a year was granted. Now a year later, Spain is still not allowing travel for leisure and the UK has restrictions as well.

I called and spoke with 2 representatives and they are now saying they will not extend the credit, nor will they issue a refund. I have to reach a supervisor on hold for total hour and nothing. The representative says callback. This is ridiculous!

Booking # 71204625 Hyde to Delhi Delhi to Frankfurt ( in delhi only they didn't allow us to board to Frankfurt saying transit failed) Such an horrible experience ,was traveling with 3 kids and final destination was from Frankfurt to Chicago , but my entire travel was of waste as Air india ,duty manager didn't allowed to board , there were all 20 passengers from Delhi to Frankfurt

Chepoair is impossible to connect with, i called and stayed on hold for an hour and never got connected, then had to pay the phone bill as apparently the number was not toll free. I emailed them to refund the ticket price multiple times, they remain unresponsive.

They do not reply to emails, ignoring them. I am very frustrated.

I was informed per email by CheapOair that I had to have negative covid within 72 hours of flight time. Qatar airlines had changed this requirement to 24 hours prior to flight causing me to miss my flight. When I contacted them in chat and asked will they take responsibility for their mistake the agent closed the chat!

Now I will have to rebook and pay huge fee to get another flight.

com for myself and my fiancee. The first two pages below shows the booking confirmation. com this i believe was due to the COVID flight cancellations that began to increase. On April 21, i got an email again confirming that the airline has cancelled the flight and that i could request a refund.

I contacted Cheapoaircom on April 24th and they never gave me the option of refund, they left me with only the option of future credit. 2022. Due to the lock down rules in canada, i have not been able to embark on this trip.

I have disputed this transaction with my bank to get a refund for this money but it was declined. com to provide me a refund or extend the time i can use this travel credit but they did not extend it.

Kindly assist review this complaint.

I HAVE BOOKED A RETURN FLIIGHT FROM ATLANTA TO OR TAMBO SOUTH AFRICA FOR 18August 2021 - 16 September 2021 but received NO ITINARY/ Flight details, have send multiple requests and emails but to no prevail.

MY REFERENC E. - 71191598 My money for this ticket has already left my bank yesterday, 30 APRIL 2021

PLEASE CONTACT ME ON THE ABOVE GMAIL ADDRESS ASAP

I had used cheapOair service to book a flight with Spirit Airlines. On the day of my trip I found out that the reservation was not paid for. Here are the booking number and reservation code : 790084 -ZJ1N8N .

00 which was the price of the ticket. She had let me understand that she was going to send me an email to confirm the refund but she never did. I’ve not been able to reach her out since

I am very frustrated with the quality of services being provided by your company.

First off, it's hard to get someone on the phone and when you do, they are rude. I am writing this review after being on hold for more than 20 mins and the young lady never came back to the line.

Do you listen to these calls? All she asked was my booking number and never came back. Called again, now I am on hold again getting the run around from another agent!!!! This is unacceptable and frustrating!!!!! I am not a happy customer and will not be booking with your company any more. Thank you

I had booked a Cancun trip last July 2020, for December of 2020. My flights kept getting changed and the connecting flight out of New York was canceled. I had to change my dates of travel along with the Cancun resort we were to stay at.

I received an email stating I had a full year to use my 2 airfare tickets and would expire 7/2021. Now CheapOair is not honoring the email, nor letting me rebook another flight to Cancun. My 2 airfare tickets ( credit) is almost $1,000.

Was not my fault the flight had canceled and did not work with my schedule. I am disgusted, I have been dealing with this issue since January! Speaking to representatives that just gave me the run around and same excuses.

I thought we were all set to travel to Cancun,Mexico on May 5th - May 9th. Of 2021 and as I said…

Don’t book any ticket with this travel agent. If you have and issue, the customer service won’t help you. They are rude and they don’t give a fuck because they are located in Pakistan and India. Buy directly from the airline pay more but you won’t have headaches.

Cheapoair is not refunding m amount. cheapoair mentioned that within 2 billing cycles i will get the refund. But still i did not get any refund after 2 months. It has been more than 4 months since i asked or refund and the are not listening to this.

I have attached my credit card statements that i dint get any amount. Cheapoair is simply saying that they are looking into this matter but they is no progress on the refund.

I need my money ASAP.

My flight was cancelled due to COVID related travel restrictions. There were 2 options, either I could get a refund to my bank account or I could keep my funds in my cheap O air account for future travel plans, Unfortunately, I kept my funds in cheap O air account.

I called them today to use those funds to book a flight within US and was told that airline has to be same. Nothing of such sort was mentioned while making my refund choices neither anything of such sort was mentioned in the confirmation email.

Had I known I would have opted to get refund in my bank account. These people with do anything with the tagline "conditions applied". 85 USD like that is too much for me. Disregard for customer's money as well as time.

I have been in contact with them to give me refund in this case and…

I don't remember "joining" cheapoair yet a payment was made to your company and charged to my credit card. What's going on? Why would I spend money on your company? I hardly ever fly. I think this is a mistake. Please refund my money.

Dear Cheapoair, I had two transactions I did on 4/11/21. Each for two plane tickets. Obviously I had a great deal of problem talking to foreign speaking individual. And they did not understand me. One of our Ticket had an incorrect spelling of a last name that after 4 1/2 hrs on the phone still is not corrected.

during the time waiting your company call to talk to me and said I had already "Booked" and could not select my seats, except for a $69 fee!!!! I didn't feel like arguing and said fine. Forgetting that I may not have enough on my card, now that transaction is up in the air.

I now have enough on my card. I asked to speak to an english speaking person, that didn't happen. Asked to speak to supervisor that didn't happen either. So now I am in limbo with plans. This has been very…

I was authorized a refund through Hawaiian airlines who told me to have CheapOair process the refund I told the customer service all of my contact information is wrong the Visa card that was used is closed and to process the refund and put it on my new card well they didn't do that and they're sending it to an account that doesn't even exist and I call them and

I said how are you going to get this to me and they kept telling me to contact the bank I said do you not speak English I cannot contact the bank the account does not exist I want my refund

they are pointing that emirates are not reply and they are saying there has been no request from them ever. who is right? at the end customer is loosing all money. complained and chat multiple times. talked to supervisor. no reply.

i may have to take legal action. its not my fault that covi is spreading and this is depressive that they dont solve the problem.

CheapOair Booking: 66041157 I purchased return flight tickets from Melbourne to London on January 7th, 2020. Due to the Covid lockdown in my state and the situation in the United Kingdom, I was unable to make the flight due to circumstances completely beyond my control of which your company, CheapOair, must have been aware.

After many emails and other failed attempts to contact and get any sort of response from CheapOair by way of remuneration, CheapOair finally made contact when I shamed your company on your Facebook page. Unfortunately, your promise to reply to me within 24-48 has not occurred; I'm still waiting many weeks later.

Despite my being a return customer to CheapOair, it seems that the only way to get any action is to give negative publicity to your company. This is something…

This is the worst company to book anything as far aa refunds you can never get through they so quick to to take your money. They never get you a time.for refunds this company is the worst next step BBB is in process though NEVER WILL USE THIS SERVICE ADVICE FUTURE CUSTOMERS NEVER TO USE GO WITH ANOTHER COMPANY TAKR A BUS HELL EVEN WALK I REPEAT NEVER USE

Booking Id 2102127685 I bought a ticket for my daughter and her son to fly out of Oklahoma City and fly into Denver during spring break. 00 same day February 12, 2021 Colorado had a snow storm which caused the flights to be cancelled.

Sandy has been trying to reschedule using the flight to now leave from Texas and just one passenger and to fly into Denver and they told her it would cost additional money, then they told her she was being penalized because she…

Bought a ticket on Dec 2019 to fly from IAD-TIA for August 2020 ticket cancelled on April 2020 due to COVID-19. Asked for refund because could not fly due to CDC rules, but was provided future credit instead that were to expire on Dec 2020. Asked to extend because I wanted to travel during summer and was told that was extended until Aug 8 2021.

Asked to book to ticket using the future ticket and change destination from TIA to MPX (Milan), on same zone. Was told you cannot change destination. I called Alitalia airline and was told yes, you can change destination, but Cheapoair insists that the rules don't allow them.

After tens of calls I was told that we get refund for you, and later saying airline didn't approve.

I was calling daily and most calls were transferred on survey line while…

We booked a flight from NY to Florida through Spirit Airline. After they called us to press on us to reserve our seats, they charged us almost 400 extra dollars. Then, after other needed changes (because they booked the flight wrong) they charged us again for seats another 400 dollars.

At the end I called to complain, my trip started at one thousand dollars and ended at 1,800. They agreed to help me reduce the fee, and I received an email from Spirit Airline with a new lower fee of 1, 220 dollars.

Now I am calling the agency to find out about my refund, and they cannot find the money. The representative got me 1 hour on the phone and did nothing to find the money, For some reason, they have no notes or an email to confirm the new reduced fee, and he couldn't call Spirit to confirm.

Booked a flight from Kelowna to Ahmedabad for Emirates. Due to new strain I was not allowed the boarding and they suspended the flight for me. Online says Emirates would give refund if flight was affected by the COVID. Case open since 21 December 2020.

been 3 months and still dispute in progress.

Last year in 2020 I bought a flight for two passengers to go to New York in March of 2020 but then the surge of the pandemic came upon us and I didn’t feel safe traveling anymore so I cancelled my flight and they told me they couldn’t refund me but I could keep it as credit as long as I rebooked by march of 2021 so

I called in January of 2021 to see if I could rebook, and they told me I could and that I actually had until February 2, 2022 because “the policy had changed”. Then I called today March 23rd and they want to tell me that my credit had expired and I was very mad because they literally told me i had until 2022.

Then the lady was like “I can see what I can do though” and she asked me what dates I wanted to fly out and I told her and she told me the credit went through and that I…

You file me wrong...I write to CEO Jain in N Y...wrong code and send evidence of your wrong act

First they didn’t take the dates right for my booking next I called in a nice lady was helping me out she was almost done and the call out of no we’re disappeared when we were almost paying next some one calls me waste my time doing the same thing again and hung up and I call back they tell me that there hours of operation are 8am-2am exactly the time they did there trick to get me off the phone that’s not fare for loyal customers like me I have 4 partners traveling for a business flight and

we need this fixed ASAP I’m most definitely calling at 8am on the dot and my mouth will be heard they better not come with that bullshit and give my account credit because that’s not at all customer service whatever they need to do to change my attitude at 2am they better do it because I’m not rich…

After failed flights at the outset of the COVID-19 outbreak, I contacted CheapOAir. After hours on hold, the line went dead. This happened repeatedly. Once or twice, the number I called ended in a recording that no such number existed.

I took to the internet. The "live chat" turned out to be a "virtual assistant" with no one actually answering questions. I was invited to inquire about my cancellation status. In response, a message told me to write to an email address. Weeks later, an email appeared inviting me to call their customer service number to discuss my case.

And around and around we go ...

Since both the cancelled flights were booked on Chinese airlines, and Chinese airlines were instructed to give full refunds, this should be a clear case of issuing a refund. No further…

I have been unable to contact anyone on the phone to request a refund on my booking # 64222525...every time i try to call i get disconnected after waiting on hold for two hours a recording comes on saying i reached a invalid number???

I also with three other travelers on this booking (family members) cannot fly anywhere because of Covid-19 we are all high risk!

I want our refund immediately we do not want a credit for future travel ever.

I booked a flight for my granddaughter. I spoke with a customer service person in regards to making sure she had a flight to Tucson with a long enough layover that she wouldn't miss the plane. your customer service number was impossible to find and when I did I was on hold for two hours and then I was hung up on.

She is to be on American airline June 17th confirmation number krnm re for Trinity I had always use you before but I will never use it again I am very disappointed in this company and I am going to make sure that the word spreads.

Cheap O Air, strands customers in a Foreign Country. Agents are dis-honest, try to sell you a higher cost poor connection tickets, do not book with CHEAP O AIR , you will have poor service agents are dis-honest and only want high commission---do not trust your travel to CHEAP O AIR they are a disaster

DO NOT USE CHEAP O AIR YOU WILL REGRET IT

DISGUSTED

KEITH MINTON

71 pasaje. recibi Cofirmacion 68175624. SJO 12:48am to TPA 10:29 pm 16 jun /2020 , Cambiaron dia, 15 Jun. Dicen esperar. NO TENGO TICKET UNITED AIRLINE CAMBIAN a dia 16 Jun, luego dia 16 Jun,

Was forced to cancel my international flight due to Covid-19 in March. It is now June 5th and I have not received my refund. After numerous emails and numerous unanswered phone calls I am forced to contact the BBB regarding Cheapo Air and it’s scamming of customers. I have requested several times for a refund with no results.

Zoltan Herold

Booked with Cheapoair for a flight to Malaysia & back. Recently Air Malaysia changed the flight times and dates to unsuitable ones. Contacted Cheapoair hoping for a refund... This apparently is impossible?!? To add insult to injury I have to use the "credit" to book with them again, have to travel by next April (I had been going in July-August 2020 so not particularly useful as I would now want to go July/Aug 2021) and

the booking would have to be for the same 2 people. We might have split up by then. One, either or both of us could be dead. I fail to understand the last restriction in every aspect. To add insult to injury I was sent an email telling me to "accept" these terms and conditions "within 3 hours of receipt". Or what one wonders?

Below is the actual email. Oh, and of course I…

I lost $ 235 for nothing

Trying to refund two tickets as airport is still closed in Egypt and no luck. They claim someone has called me when no one did.

Very unhappy booking through CheapOair as it was the first time and will be the last time.Expedia is way way more professional.

Need someone to refund booking

67695396 and 67695397

Thank you

Nisreen Naguib

Will not give a refund for cancelled flight. Both parties are giving me issues about refunds on flight booking 62679772

Hello, I Had a round trip flight with booking number 67327839 from Cairo to London, I requested to cancel with total refund because the COVID 19 problem there which is a very dangerous situation, Locked down London city, Closed London airports and suspended flights everywhere, but CheapOair replied that they will not refund they only will change the money into credit to permit travelling later and they will pay us more for changing date (They do not refund, they want to change and

they want us to pay - UNBELIEVABLE), which is not accepted and not suitable at all because the end of the problem there is unknown, beside everything is locked there and I have a limited UK Visa, and I am not planning to travel there even later because it is not safe for me & my family, So I want my money back,…

due to the corona virus all flights are cancelled. i followed instructions and filled out the full refund form online . my support ticket # is 61141678,my booking number is 67212427. on the refund form is shows air serbia ticket holders can receive a full refund.

over the past 2 weeks i was given thru text messages a total of 8 different phone numbers which noone will ever answers. this company is a scam and a disgrace. since every one knows the virus situation, they should automatically issue refunds.

what a scam and a disgrace they are.

I have been trying, unsuccessfully, to cancel my flight (booking number 66166483) for 3 days. I have been calling, emailing, and most frustrated with chat shutting me down after being online for a long time. I have travel insurance. My flight is scheduled for this coming Thursday, the 18th.

I expect a refund and that fact that you are not getting back to me and making it so difficult for me to contact you is making me feel that you will be ripping me off!! I have read many negative reviews.

Please do the right thing.

I booked a flight, hotel and vehicle through Cheapoair for my trip to Abu Dhabi, UAE from 24 February - 5 March. (Specific Info - RJ 662/24 February 2020 Confirmation # VEP9VF).

First, I was upset when I approached the travel gate and they informed me that I had to pay for my luggage. Cheapoair did not make any reference that luggage was not free for the 1st bag. On the contrary, when you click on the baggage info note on the ticket itself it directs you to information that confirms 1st piece of baggage up to 30 kg is free. This is misrepresentation on the part of Cheapoair. I challenged the RJ attendant, but he confirmed that this was the responsibility of Cheapoair and that he had other customers who faced similar situations with Cheapoair. This is false advertising and illegal and I…

So booking was easy and everything else up until I was 7 minutes late for my flight!! I booked through american who pretty much said I was SOL and did nothing at all to help me! I then call cheap o air who told me that I would not be refunded and that the airline takes my money!

I bought travel insurance which I though covered stuff like this but I was way wrong! no where in my itinerary did it say I had to be at the airport 2 hours prior and I am a new traveler.

I should've called i guess. I wont be booking with either cheap o air or american ever again!

My flight ticket which I booked with CheapOair on Lufthansa from DFW to Cairo on Wednesday 11/06 /2019 it’s number is 2207429628688 and booking number is 64307865 has been cancelled because of the Strike Lufthansa had , therefore I booked another New flight Ticket with CheapOair on Emirates airlines next day Thursday 11/07/2019 , all what I want from CheapOair & Lufthansa to REFUND me for the cancelled ticket cost $ 1781.25 plus all compensations I deserve from them ASAP , thanks.

2 weeks ago I found out that I have cancer. From the mid part of November to May I will be having chemo, radiation and a major operation. I called up a customer care Rep. and he told me there were no refunds, even for this condition.

This is really awful all my other travel expenses were refunded with I hope you feel better soon. Your Customer agent was down right rude. I even said a credit or even a penalty would be ok. I told him I did not think it was right what was done and he said it was not his fault.

Today I sent out comments on Facebook twitter and all my social media . I got so many returns today, telling for the heads up and the will not be using your company ever. These are not Kids but affluent adults who travel many times a year like me.

My next step will be hitting the…

I need to file a complaint for the worst customer service there is. No help to change my reservation from one date to another for the same stated price. Representative stated "Do I need to give you the number to Frontier Air " the reason I was trying to tell him the movement of the flight was by a few days and he kept telling me it wasn't available.

I needed to be charged more for the flight. Called Frontier Air and they verified that it was available and that Cheapoair could change it for me and be charged no extra from Frontier. Ask rep to assist me with some customer service and he was facitious.

And yes I came right back. Will not recommend this sight. Attaching available flight given by Frontier.

Had nothing but a hassle in canceling one of my reservations. And your policy about carrying on bags is very wrong. All my other flights I would do a carry on and not be charged for it. com

In the past month i have had nothing but problems with cheapoair. 00 which has passed the deadlime provided by cheapoair and still not received. The second time i rebooked and put the ticket on hold but was later advised by am agent that the tickets i had put on hold for 24 hours were in fact cancelled after 1 hour, for which i had to rebook at a higher price.

The third complaint is with respect to my november 2 bookiing in my wifes name. The flight was rescheduled at last minute with no warning. An email was sent the same day advising of a gate change after she was already at the airport and the email had the flight tines incorrect.

I would aporeciate a follow up on all these matters as i book all my flights through you but have been extremely disappointed with your service this past…