Chevrolet

CRAP every part of it.!!!

Rude nasty with the customer attitudes is out of this world poor communication was supposed to pay for my reenter the days that they had my car they never paid for it I need my money reverse back to me did a bad job on finding my rim to my car gave up and put a spare on my car

Took my 2001 chevrolet 1500 cargo van to Team Chevrolet 5501 Drexel Road on August 31 for check engine light and misfire that damage the converter. He said a aftermarket alarm system incorrectly installed cause the misfire.. disconnecting alarm system said it was fixed and i pick up the van they had for 13 days to do, not 13 days for that repair.

Check engine light came back on before i got home. 48 for the van. Return the van back that had for 37 days and said i had wrong wires andspark plugs that was for that van that was replace in oct that i paid money for them that they put in for that van.

38 for work that you didn;t fixed. I have owned chev cargo vans and conversion vans sense 1962. I have to take a looks at Fords

Good Morning I’m writing this due to the unsatisfactory of my experience of one of your dealership in San Antonio, the name is Ancira Winton Chevrolet address is 6111 Bandera Rd, San Antonio Texas 78238. I took my Chevrolet Silverado in on November 21 at around 1000.

I had a check engine light on my service advisor Which is Ray told me it would be about a week for it to get it looked at which was fine because i would be on vacation for 2 weeks. My truck finally got checked out on Friday Dec 2nd at around 1133.

They replaced the o2 sensor and my wire harness my check engine light was still on they replaced other things and my check engine light was still on. On Dec 6th my truck was suppose to ready however my check engine light was still on my service advisor ray stated that they were…

Past Saturday i was at the dealer for a oil change and i show them rusting frame and they say won't do anything My bimper is paint same color as the truck and paint is chipping My truck spent almost 6 months in the shop for the damage they did and chrismas trees lights com on dash I am not happy spending 58000 made in usa and not getting the right service

I bought a 2022 Tahoe that was supposed to have front and rear park assist installed per the window sticker. The dealer did not informed me of this until after i noticed it was not working. Went to the service department in June 2022, they stated it would be fixed by December (a Chip shortage).

Nothing has been done, when will it be fixed?

I had an appointment this morning for 9am. The appointment was to diagnose. My expectation when making an appointment is that my vehicle is seen on or about the time of the appointment. Instead I get told it will in all likelihood not even be seen today.

To that I ask what is the point in making an appointment? I had even called ahead of time to see what they meant by appointment. I was told they may not be able to see it right at 9 but within about a half hour.

That seemed reasonable to me. This place is roughly 25 miles from my home. You can imagine how upset I was when I was informed how they wasted my time and my gas. I was furious. Told the the guy to move as he was standing between me and my truck.

He was like oh you mean excuse me. To which I replied no I said move. At this point he…

So I have been in this dealership for 4 hours the service manager will not come out and talk to me in person am sick of getting repairs here the last couple months started with heat and accident not working next was resistor next the radio shorts the car out and today the turbo and oil leak about 2800 repair and I am playing deal or no deal with sevice manager 2700 now 2300 I have someone to do this repair for much less I am so

disappointed can I have some arbitration on these matters also I tried to trade salesperson said I would need 3 to 5k down for a trade will give me7k for car I am not happy tou can see all this in my service receipts in this office

Took my truck in to Chevrolet and Opelousas, Louisiana for a check engine light twice they charge me over $500 for batteries engine light came back on the next day. Took the truck in to Chevrolet dealership in Dallas for the same issue.

Check engine light to see if they can help They charge me $1075 the minute I arrived in Houston the check engine light came back on took my truck to Classic Chevrolet in Houston where I purchased it to see if they can fix it. They charge me over $500 the minute I got to Louisiana where I’m leaving now the check engine light came back on Chevrolet in Houston management said they may give me back my money this is not right , this is the second truck I purchased from Classic Chevrolet I don’t have the money all the time to keep traveling back and

forwards…

The most disgusting dealership ever! We were going back and forth with this dealership for about a week about leasing a new car. Then the associate Philip told us that he can work around a certain price that we discussed and set an appointment.

I told him we are driving 40 miles away and if you can’t close the deal around that price let us know so we don’t waste our time. He assured us we can work around that price. 1 hour before arriving we called the dealer and checked if everything is good.

A lady checked out and assured everything is as planned. When we arrived on time not only he had left without notice also the other guys offers 30% more than what we discussed. Philip was not even answering his phone.

More disgusting was the manager who not only didn’t apologize for the issue and…

Hello we took a car in a Chevy Cruze 2017 into a place in New Castle Delaware called new car we took the car in to have it serviced to have a spark plugs changed and checked out they got back to us four hours later with saying that we needed a new motor for the car which this is BS the car is running just fine when they got it after we got out of service paying $160 some odd dollars and

got in the car and started it the car was running really rough we took it back into the service and the service manager came out and started arguing with us about the car we told him the car did not come in this way and it was running just fine and all it needed was a tune-up now how I got there needing a new engine is beyond my control with this dealer they were very not nice but

we did make them take…

My complaint is with my vehicle,2022 Chevy Trail Blazer. For several months now my vehicle has been squelling and very loud all of the time. My brakes are fine, it's the suspension. I still have warranty and the dealership(Hertrich in Easton,Md) says their isn't anything they can do about it cuz their hasn't been no recall on it.

They have put lubrication on it several times and nothing. I am paying allot of money for this vehicle and I wanted to know why it can not be fixed? '

I am the proud owner of a 2014 Chevrolet Malibu LT, the car has been mostly in the care of Chevrolet Service since my purchase in February 2015. I recently took my vehicle to Mission Chevrolet in El Paso, TX. In doing so, the service advisor never gave a price for my truck not opening electronically through my key fob.

I had purchased a trunk latch earlier that day hoping to resolve the issue myself. The screws holding the latch would not come loose due high torque or tightness. So I plugged in the the latch to at least test it, it did not work. So proceeded to call an make an appointment to drop off the vehicle at Mission.

I did not receive any calls prior to there closing and as stated above I was never quoted any price. So in the morning, I called them and service then returned my…

To Whom it may concern, We got a letter for a recall for our 2009 GMC Yukon XL for the passenger side air bag, GM recall N212328780, se we set up a appointment to get it taken care of at our local Chevrolet (Cable Dahmer of Topeka KS,) for the 8th of September and we have a cloth dash cover on the dash because it had a small crack starting on the drivers side by the beam for the windshield and door.

After we took it in and had the recall done they put the dash cover back on. Nothing was said about them cracking the passenger dash vent trim. Around the 18th of September we removed the dash cover and noticed they broke the dash around the air bag and we was never notified of the incident.

We contacted them about the situation on September 19th and that is when they informed us about the…

On 10 Oct 2022 I visited Stonebriar Chevrolet and asked for an estimate to bodywork to my 2022 Corvette. I was given an estimate and told that it would take 10 days to receive the necessary parts.

I am a pilot and had a 2-week international trip scheduled on 14 Oct. I dropped my car off on the 14th before my trip at Stonebriar Chevrolet and asked them to complete the repairs and gave them the information for my insurance company. I had hoped that when I returned, the car would be finished.

I received a follow up text from Michael Perez my service advisor stating I could contact him via text or by voice on that same phone number.

I attempted several times to contact Mr Perez via text and voice but received no reply. I then asked for the service manager and asked what was the progress…

They charged me $564.47 to replace a positive battery cable and listedlabor costs $400! It didn’t take them that long to do it. I have been their customer for years but this is gouging and I will never go back !

My Radio in my 2015 Silverado quit working

Let me start off by saying STRESSED isn’t the word for how I feel ! How do you have my car to get serviced for a whole month . Tell me it’s ready just for me to get it back fucked up!

I paid 1200 for a service just for me to have to return it hours later !! Why ? Because the car cut off on me while driving it !! Do you know I could of got into an accident while driving the car with my son in the backseat ? I could sue y’all!

Y’all don’t double check work before giving customers they car back? Not only that . My push to start button wasn’t mushed in like it was when I gave them the car. Now they are trying to charge me for it or see if my warranty covers it when they are the ones who fucked it up in the first place .

I’m tired of being patient , I’m tired of being nice and I’m tired of…

My 2013 camero ss 6.2 is having issues. I filed a complaint when this started about 2 months ago and got no help financially from the local dealer or Chevrolet. I was told by local dealership that my catystic converter was clogged and I needed a new one and tuneup for 3000. I have about 155000 miles now after I replaced catalytic converter car is making a loud ticking noise which sounds like a lifter problem. I am taking it to car repair shop to see what the issue is. I have taken good care of this car and now warranty out am having all kinds of issues. I am trying to get financial assistance with the repairs. I know that there is a lawsuit on 2014 camero ss lifter issue what about 2013.

Your help with this would be greatly appreciated. I have all maintenance records from dealership on…

Having serious issues with my vehicle. The vehicle was not the car i was originally given. The dealership that i have gotten it from just gives me the run around and when i waited my 6 months like i was told i could trade it they act like they dont want to deal with the issue and keeps putting it off.

i have been taking my vehicle back and forth to the dealership for numerous porblems that i have pointed out and was not fixed. they sent me to casey chevrolet to get fixed the transmission was replaced. which the first car i got was a dodge journey which i loved but that has transmission problems as well and they did not want to fix that so they traded it with the car i have now which they kept my loan the same but gave me a crappy.

My starter went out because there's no shut off on the 2020 Traverse 10 days repair then flex plate went out going on 21 days repair/waiting for parts/ waiting for trans lift. rental not covered 100% if I had a rental for 31 days plus it would be over $1,000 cost plus my car payment, no convenient, no communications unless I got in or call, no customer service, no one has answers. Should have stayed with Ford

Empire Chevrolet, Huntington NY. Had my car. For a week with no contact. Said they fixed my car. 00 got in my car….. same exact issue’s appeared on dash. Now they have my car for 4 days with again no contact… extremely poor customer service.

Hello,

I would like to express how disappointed i am with Jennings Chevrolet in Illinois. I recently had my check engine light turn on and my transmission has been sluggish as of lately. I related this information to a "Mac" which is a gentleman that works for Jennings Chevrolet in Illinois in the service dept. Mac related i would have to bring my vehicle in and he will not know the exact date it can be seen by a technician. He told me i would have to drop off my vehicle and since there is a shortage of transmission technicians i could be without a vehicle for a few days prior, maybe even a week. He related GM would only cover the cost of rental from the day its being looked at by the technician. I related this is unacceptable and i would like to speak to the manager Tracey. Tracey was…

Empire Chevrolet of Huntington , NY. Had an appointment at 9:30 on Tuesday September 27th. Brought car in at 9:11. I have some kind of electrical issue. Was told by the advisor that someone would call me that afternoon with an update or the next day.

I have never gotten a call from them and it is now Saturday October 1st. I have called every day and have gotten the run around. Last time I called was told my car was being looked at early Friday afternoon.

Still have not heard from anyone.

Took truck to be repaired. They charged 2000 dollars for repair. Truck started doing the same thing. Took it back in for repair. They told me it was going to cost additional 1000 to 2500 hundred in repairs. Called general manager at dealership he is doing nothing to help out

HI I took my2005 chevy Blazer in because headlights stopped working after three weeks they fixed the lights not even a month later they stopped again I took my blazer back to them and they wouldn't even look at my blazer all they kept saying was there's a lot wrong with that truck , they tried to tell me everything under my truck was shot.

I took and had my truck inspected and asked them they said everything looked fine and yes my truck passed inspection. 00 later still no lights I took in the middle of august and here it is September. I'm on social security and I feel that those mechanics took me for a fool and stole my money by not backing this service up within thirty days and they wouldn't do…

PURCHASE 2019 Chevy Corvette 1G1YY2D74K5113284 (10 miles)), drove approx 11,500 miles and notice rear passanger tire inside worn to the core. 00 plus $127 for mounting and alignment. Alignment was spot on and in compliance with company standards. No damage to underside of car, no hard driving, burn outs or sudden stops.

Thead was good on all tires except excessive wear on rear tire. Conv with service manages in my area indicated I needed to take this matter to headquarters. Please review and advise of recourse I can take to get assistance in this matter.

I made an appointment to get my car service , after 2 days they could not get to it , so I had to pick it up , I'm out of 2 days car rental fees , I should be reimbursed !

They have vehicles in the shop and other on waiting to be fix on a waiting list for over 3 months . That cause trouble with people who have there vehicles for work. I now I go to a parts store up town and get a/c parts .

It cause lot people around here to loss intress in buying a new automobile there.

Customer purchased a 2022 1500 Silverado in February 2022. 1GCUYDED8NZ165794 . Truck was built without chips for the heated seats. Customer was promised they would be advised when the chips are available. Dealer has no updates and fall is approaching When can customer expect the chips ?

My 2017 Chevrolet Tahoe has 115,000 miles on it. My transmission just failed. This has been happening with other trucks but they don’t care. I cannot afford that along with my truck payment, so I’m stuck with a truck I can’t drive & I can’t take my children anywhere comfortably.

DO NOT BUY A CHEVY!!!!!!

replaced right wheel bearings at 20,000 miles, replaced the left front wheel bearings at 25000 miles, the gm delco battery had to replaced after 18 months of driving my 2018 silvorado club cab truck, at 56,000 miles had to replace thwe drive and have the rear differential rebuilt, i owned a 2012 gmc pickup with over 200,000 miles on it and i never had these kind of problems. im pursueing legal action through calif.s lemon law program.

The dealership is playing games with the price of their 2022 Chevey Bolt EUV LT. They put a low price of $25,900 dollars for that car on the internet, and when you call the dealership about that exact car, They will told me; Oh No, the price is $37900 dollars minus the $6300 dollars from GM Credit, plus Tax, Plus Fees, Plus extra Warranty, and so on. Its total Bull shit.

Every time GM tries to sell these cars, the dealership want to take advantage of the consumer and raise the prices of the car. This is not a good marriage between the dealership and GM, because all they are doing is ripping off the consumer.

If the dealership is not willing to sell these cars with the price they are listing, then they should not listed as the price on the internet, So we do not make the trip to the…

I had to replace the entire coolant system. thermostat housing, thermostat, the holes from reservoir to thermostat housing, the turbo it self. And till this day still having coolant leak problems in the thermostat. the right blind spot sensor went bad twice so I just turned it off thru the radio.

I lose acceleration when I turn on ac. Basically the car is a lemon. I bought it almost new with only 15,000 miles. so what's going on?

I have had a large repair bill on my vehicle. When I purchased my car I bought the extended warranty. Right after I bought the car I took it back and asked about a problem with the steering when backing up.

Was told it was normal due to the type of power steering the car has and because it was a longer car (traverse). Well this problem has slowly caused more damage until it broke completely. Now they m stuck with the bill and still need to get new tires.

I called the dealership and they are down right rude. I have bought 3 brand new cars from this dealership and this is how they treat a returning customer. Well no more! forward my call to the dealership! I have always owned Chevy vehicles well no more!

my 2019 Chevy Blazer started having issues Thursday 8/11. headed home. was sitting at a red light. once the light turned green i attempted to drive and the parking brake just automatically kicked in on me in mid traffic and i had not touched the button..

i almost got rear ended. i got the car out of the road. but the car felt as though i was forcing it to go forward when the parking brakes are engaged. i had to sit for a while as i played with the parking brake button until it finally went off.

and i made it home. i go the car the the Chevy dealership. they had it all day and told me that they found no issues at all. and their machine didnt throw any codes. so as i left the parking lot and got to the light info traffic it happened again.

i turned around and took it back. and it was late…

I bought a certified preowned 2015 Chevrolet Colorado from this dealership that I have previously purchased a few autos from them.

However this time I spent 26000 dollars and the customer service was horrible. Missed 2 days of work. And my sales person was rude and arrogant. Sent complaint directly to Scott Chevrolet and no one even took a minute to respond. Really ???

I'm trying to purchase a Chevy Camaro in Florida and have dealt with several dealerships along the way, I do realize the shortage and market concerns. My complaint is that many of the dealerships in Florida either try to force a market adjustment fee , forced accessories, warranties or maintenance plans. They play games with MSRP, Internet pricing and overall cost.

I'm extremely upset with the way they conduct business and the integrity of the way they handle themselves. I'm probably going to file a complaint with local government here.

Cox Chevrolet is the latest dealership that advertised a price online and wont give that to you unless you buy accessories with the car this is wrong and criminal. I have other dealerships with similar stories.

What is GM going to do about this ?

I was in dealership in Huntsville Alabama few days ago. VIN: 3GNAXHEV5NS220101. Vehicle is financed in my name ,Shahnaz Poursaied and my sister name Shahrzad Poursaeid. Vehicle was financed with zero dollar down-payment for 60 months. Both me and my sister have credit score of above 700. 00$.

There were all hype in dealership online that car can be financed with zero percent intrest over 60 months. I asked for service protection and GAP insurance which as soon as I came home ,changed my mind and wrote email ,requested to cancel protection plan with no response from dealership.

00$ above its actual price and that is looting the customer. I wrote one more time to dealership with no appropriate response I have got 360 miles in the vehicle since I got it from dealership . I request to cancel…

Customer Service Manager at Cannon Chevrolet in Oxford MS is rude to us and now refuses to provide any service on our 2019 Z06 Corvette. We purchased our Vette off of the showroom floor in Madison MS. Cannon Motor in Oxford MS is the closest Chevrolet dealership for service.

It’s in the same town as we live. During the very 1st oil change the service workers used the wrong lift and did small damage to the lower ground trim. It was an easy repair. The service manager was rude and has been rude to us since that incident.

He makes sure to note it in the computer and tell all the workers under his supervision to avoid servicing our car. The last few oil changes he embarrassed my husband making a big deal to look over the car in front of other customers and point out any imperfections. This…

After ordering a can of spray pain for my car last May, several phone calls on my part finally produced a can in late July. After picking it up at Joe Lunghamer Dealership I realized that the box had been opened and the paint had very obviously been used.

My husband and I returned to the dealership the next day to return the paint. The service manager became quiet testy with me and said that he would just have to start the order process all over again. Asked about just getting a refund.

Since the card I had used was had been closed due to the fact that it had been hacked, I was told that there was no way to give me a refund. The more that I thought about it the less inclined I was to trust them.

My husband and I returned the following day and spoke to a "manager". He went to the parts…

I have a 2016 Chevy impala with only 42000 miles on it, yet I already spent $1600 to replace the It's marginals on my on-star system less then a year ago. In May of 2022 I had to replace both fule pumps.

Again my car is doing the same thing. After spending $1,800 to replace both Fuel the car started to go through gas like a old car, it's been in the shop going on 2 weeks. The mechanics are saying they don't know what's the problem I'm afraid they're gonna try to get another $1800 or more out of me I don't know if I should trust them.

For a car with only 42000 miles on it it is pathetic I have to spend so much money to keep it running. I NEED MY CAR AND DONT HAVE THE MONEY TO KEEP FIXING IT!!!!

I'm not to sure who to write to, but I want to pass on my disgust at your commercials featuring solely Spanish speaking.

Do you not care about the many people who speak English in the U.S?

All Spanish people should learn to speak English as well in this country and here you are giving off a commercial with Spanish speaking only.

How idiotic, I will make sure to never buy Chevy products at all, including ALOT of the people I know.

Case #663986. Last August, I was -promised an msrp to msrp swap. My new car supposedly has been sitting in Marion OH waiting to be shipped for at least 2 months. I signed the paperwork sent me by the repurchase coordinator in April and the dealer (Adirondack Checrolet) received their packet in May.

I have called the repurchase coordinator repeatedly and she cannot help me. Nor can the dealer. Please, please help me. This is enormously frustrating.

My husband took his 2001 Chevrolet Corvette to Master Chevrolet on 7/6 (scheduled 8:45am EST appointment) because the AC was not working. Master had the car all day on 7/6 and never called to inform if they had found the issue or not.

was told NO, checked the electrical system. Tech then checked and found the compressor is bad but did not have replacement in stock. Compressor received 7/8, but then we were told by Service Manager that they didn't have enough time on 7/8 to replace the compressor as it came in too late in the day.

here again, NO one called and at 4:00 pm EST my husband called Master's to see if he could pick up his car. Service Manager was out so he left a message for Service Director, who never returned the call.

My husband proceeded to make a trip to Master's to find…

I was visiting outside entrance to Service dept at cole chevrolet July 1st About 3:30 PM. I asked the service Representative where I should place W Va transponder on inside of Windshield . He rudely left saying that he Had an auto emergency which I do not believe.

Another employee walked by And answered my question. I doubt that I will return to service dept.

I purchased a used CPO 2019 escalade ezv platinum vehicle that failed inspection and is having electrical problems and I can't get the dealership to call me back.

traded in a 21 ram bighorn perfect condition brand new, got a 19 blazer. was not happy after a couple hours, declined my purchase within 12 hours. They said I can not do that, too bad nothing i can do.

car was filthy and was promised smell would go away 2 times, never did. they had covered up scratches on the car, had to take back in after 2 days front right was shaking very badly, would have found this out if salesman would have let me take it on the freeway, but he said there was no need to.

i have had to deal with the rudeness of the manager and salespeople in the galls Chevrolet in abq, nm. I made a complaint and still no one has answered me. This is BS.

Mi. 1 week at home discovered brand new vehicle is leaking oil at oil pan. Wanted to make appointment for service and had to wait 1 week to get it to service dept. They have had the vehicle for 5 days now and i get the same excuse eveyday that they are waiting on a GM response. truck still leaking.

No idea when i will get my new truck.

Meanwhile my 1st lease payment is due and i have only had my leaky truck 1 week. Not at all happy!

I purchased a 2012 corvette grand sport from them may 15 and paid cash. They overcharged me fo a 90 day Arizona registration ($50 charge and state fee is $15) that is only applicable to AZ residents and failed to provide title or tax info which I told them I needed in 21 days to avoid late registration penalties.

I have called them 4 times and always got an answering machine. They have never called back and I still have no title.