Chevy sold me a remote start after purchasing my equinox and I loved it. Live in Arizona and with 115 degree it’s nice to get car started from inside my office. App was working fine until last month. Chevy decided to remove it unless I pay for o star. What a scam.
Customer lied to me for over an hour and then disconnected the phone call with no interest in looking into the matter.
I bought warranty for tires and rims, in 2020 for a 2018 grandsport corvette, the driver side rear rim has a cracked on the inside of the rim , the warranty for the rim was never submitted by the dealership, I have a contract number and paid for, dealership avoiding my calls and no response
Gm/Chevy vehicles have a serious problem with the brake power assist booster. There is written documents about it yet it is the best kept secret by them. Even the 3 dealerships that I contacted refused any information. This problem could lead to a life or death situation.
I took my 2017 Silverado LTZ to my mechanic to have the problem solved. Chevrolet is refusing to reimburse me for the repair even though it is a national problem. I have a customer complaint filed with gm. The case# is sr9-7658833155. What can I do?
Dear Chevrolet,
My car was hit at the official dealer service. I wasn't in the car. The dealership workers hit the front wing and bumper while parking my car. I just came in for an oil change. The car I got in replacement was not even remotely an equal replacement and got overheated as soon as I got out of the rental shop. This is an enormous inconvenience for me as I require my car at this moment for interviews and meetings. Just to be clear, it was a new Camaro 2021 which I got this year, and they replaced it with an old Elantra which can't go above 30 MPH without overheating. I demand compensation and a better replacement while my car is being fixed. Otherwise, I will have to go to court.
Regards, Arman Saduakas
I recently purchased a 2012 Chevy equinox almost 2 yrs ago the motor has went out on it I'm stills making notes on this non working vehicle I kept the oil and everything changed and still the gaskets went bad and I can't afford the price they requested for a motor
My name is Tim Luman, a owner of Chevy 2022 Bolt VIN: 1G1FY6S01N4104234
As I’m quite sure you are aware of the battery is being recalled due to starting fires on my car. I have been working with several staff at Chevy to either get me a new battery or switch my car for one that has been upgraded with a new battery. I really do love my car and decided originally to wait for Chevy to upgrade my battery but then after being contacted my an attorney and finding out that you are still working on 2017 years and it would be sever years before you get to mine I decided to swap cars. This has been an horrible experience to say the least. I have been tossed around from one person to another at your company. I first started speaking to a Niki Cas Referral Specialist who then took my information down…
We bought a Used Chevy Cruze in Oct of 2021. In December of 2021, the car was making pinging/ticking noise and the Turbo kept losing power. It is still very unsafe to drive. I've had in the shop 4x's and they didn't know how to fix it.
00 and they kept giving me the car back and telling me that they had no idea what was wrong with it. I do have the Extended Warranty on it, the highest plan. But that was all messed up too.
I couldn't even drive my kids in it, cause the Turbo kept losing power. After all of that, we took it back to where we bought it, and put the car in their laps to fix. Once again I had to pay the deducible of $250 and $333 for them to remove the valve cover.
The Extended Warranty Company wouldn't pay for those two things. They had my car for 14 days, and it's still not…
I had an issue with my radio, and was told it was a software issue that the radio's software needed to be updated. On May 6, I took it to the JBA Chevrolet located in Glen Burnie, MD, and left it there for service (diagnostic and hopefully software update).
I received a call back and was told the radio rejected the update, and I needed a whole new radio system for almost $700, which I was not able to afford, so I declined the service. It is now May 17 and I have not had any issue with my radio.
I think the service department was trying to scam me and make me pay for something I don't actually need. I am not happy at all with the service I received, and don't know what can be done about it, but would like something done.
We are having a problem with our electrical part of the car, and the dealer can't seem to find out what is wrong. Our car will shut down, and when it does, it can lock us in the car. It is unsafe as we are in FL where it is HOT.
I need someone to contact me so I can explain the problem.
2016 Chevrolet Silverado at65000 miles need a transmission now at 71000 miles the motor is shot setting in a dealership Spent way too much money to have all these problems
I got just the front rotors and brakes replaced. It cost almost 1600 bucks. This should be no more then 800 bucks. Thus is highway robbery and I feel cheated. I have called 3 different mechanics and they were around 800.
I was told 1072 at first and parts would have been here Tuesday. I then received a call Tuesday and Wednesday that the parts aren't here so vehicle is not ready. Finally on Thursday (6 days later) the car was ready. Then told 1900, then they said they made mistakes after I questioned it and then informed me almost 1600. There is no reason there should be a 100% mark up.
Car issue unresolved inspite of leaving my car 3 times and paying them every single time.
2019 Chevy Silverado tailgate removal is ridiculous hard. Unhooking wiring harness and unhooking plastic connectors to frame underneath the house took me one hour just so I can get some sand loaded in my truck safely. Unbelievable. This is my eighth Chevrolet truck and by far horrible experience.
This could be very simplified.
Frank porth Chevrolet-Crivitz ran a scam by negotiating higher prices on vehicles for free lifetime oil changes. He ran this scam promised lifetime oil changes until the day he sold the dealership. that is fraud I think promised oil changes never expecting to deliver. :the state of wi.
Dept of transportation has a file on Frank porth. I hope he goes to prison and the govt seizes his money and returns it to the victims
Took my 2015 Chevy Equinox to Ardmore Pa service dept for check engine light P0411 On wed Apr 20 2022, Steve Martino. 5999 called me Thurs 328pm saying it was ready. I picked it up Friday morning9:20am pd 1175 which they said they clean ports on all cylinder heads, Crank car up engine light came on ,went back in shop, they said they will clean it again which I stayed there less than a hr now it is off,So why did they say it will be all day when the 2nd time it took less than an hr and
said it may come back on. 99 labor1113 for a 30 min job. Only have 66041 miles. Very displeased with service and will take it back if itcomes back on. I know it is still covered under emission warranty but they said it is not that and 2 mechanics prior recommended me to take it back to dealership cause it…
Save yourself a nightmare and not order a vehicle from Chevrolet! I was prepared for a delay because of the chip shortage but it goes ways beyond that. They claim the car has been built for months and “in transit” but nobody at Chevy or GM can track down the reason for the hold up.
Even after a bbb complaint the resolution person that contacted me seems flabbergasted at her inability to get any update on the vehicle. Reading other complaints online it seems many many others are experiencing the same. Never again will I deal with this company.
I’m trying to buy a Corvette in Florida at New Symrna Beach and the dealer is marking up prices $30,000 above MSRP. Additionally, dealers are titling cars, putting a few miles on them and then selling them as used in order to get banks to finance the inflated cost. Very shady business practices and it makes me uncomfortable buying anything from Chevrolet while they permit this shady business practice.
We purchased a gm certified vehicle. It had bad shocks all around at 40,000 miles one shock is not even an oem shock. I fought with these people to get two front shocks. Emailed their corporate headquarters. They promptly forwarded my email.
I got two shocks then charged me to change my oil when a free service was supposed to be included. Now with the two back shocks shot. ” I purchased the platinum warranty that exclusively said covered shocks and struts.
My vehicle went haywire 5 days ago. Electronics on dash went out and radio . 220 miles from home. Vehicle has been there 4 days . Can not get a return call from service. Drove it home on a Sunday night after checking lights and signals. Hair raising event.
Got up in the morning an immediately took to dealer. texted me Tuesday.…
I set up a appointment to have a recall on my car fixed and have the charging system checked. They call me and tell me they can't work on it because it's a hybrid car I need to send to another dealership and they want me to pay to have it shipped to the other dealership I told them they need to have it delivered I'm not paying that tell me to bad.
I call the other dealership they tell me that my car is not a hybrid and that that dealership can work on it they just choose not to.
Purchased 2013 Avalanche in June of 2019. being I was recently widowed. 3 months after check engine light comes on p0521 code came up they supposedly fixed it and 3 months later again same code again the fixed it supposedly.
It continues bto happen ever 3/4 months same code. No relief just bs told to me. So here I sit a widow no support and now because the bumper to bumper warranty I paid for has run out they refuse to help.
Shame on you taking advantage of a widow. Never again will I purchase a GM product. I will tell everyone I run into never too and I have papers to prove they don't do what they promise..
I just traded in a car that I bought a new Smyrna Chevrolet and The new car I bought is removed from the Chevrolet now me and the salesman discussed one thing and then apparently the financial guy came over and had me signed up on the papers completely different other Things...
It was late at night so they were rushing me they were closed then the salesman posted a picture of me in my new car on Facebook after I told him I'd rather not... On top of all that they're telling me I owe service fee on the trade in because originally I brought in my car to get tires and oil change but I traded in that car for the new one which I believe is the wrong cost I'm paying for something that was told to me that I wasn't gonna get for free and
I and I was supposed to trade in my Sequoia.. as well... I…
Good afternoon. My partner sold/traded his truck to Chevrolet for a truck that was at that location. We went to this location because it was the only one that had this truck. Ran the numbers & decided to go through & buy it.
The employee went to bring it & it was gone. Apparently since it’s a demo truck the “owner” takes it for personal use. They showed me a similar truck to get a feel of what it looks like. We knew we wanted it so we continued with the paperwork.
He contacted the owner to let him know to bring it in because it’s been sold & he said he was leaving for the weekend & he’d have it back on Monday. It’s Monday now & the employee said be here by 3 it’ll be washed & ready to go.
Got there & apparently it was washed ready to go & he took it again, come back tmrw for sure it’ll…
I purchased a 2016 Chevy Sonic in 2016, BRAND new off the lot. Just recently my transmission went up and now I have to pay over $6000 for a new one to be placed. I still have $9000 left on the car and the car BARELY has any miles.
I LOVED Chevy but this has turned me off completely. It is ridiculous.
This company sold me a lemon on December 2021 and they knew the truck was leaking oil. Now they want me to commit fruad with them by using gap and it was there full responsibility to fix car for free.
I've been out of work for over a week and the general manager John seigal of Kerne Mesa Chevy was the head scamer. I see why they have no customers. We should have looked at the reviews. 000 miles with blown head gasket.
Never buy from these scammers. B Tomlinson 7695209408
I spoke with Chevrolet on March 11, 2022 regarding my 2016 Chevrolet Colorado duramax diesel and the issues from when it was purchased and misled about the warranty purchased. This is the 3rd time my truck has been in the shop. Somve August 2021.
After purchasing it May 20, 2021 and the fact that there's safety issues with this vehicle and I don't feel safe driving it. I was told when contacting them and a representative contacted me Monday making promises toget a rental car for me since the part is on national back order and I'm disabled and I need a vehicle to get back and forth to my doctors appointments.
Now the 3rd representative tells me that the only way I can get a rental car is to rent it and make sure that it's paid off every 30 days before they'll reimburse me for the cost of…
The dealership wrecked my car while it was in there facility for service. They had the car for over 3 months to repair it. Got the car back after paying for mechanical repairs they said it needed and it broke down the first time driving it leaving my daughter stranded in a snow storm .
The body work they did to repair the damage they caused was horrible the front bumper is separated and falling off. I called to let them know the situation and my frustration and the service manager Todd wright tells me I needed to just shut up and listen to him.
I ask to speak to the owner Patrick pain and was told he would just laugh at my concerns. I've had to have the vehicle towed to a different dealer to fix the extra damage my car came out of mnt chevy with.
They should not be representing the…
My father received a letter ( see attachment) from his Chevrolet representative that clearly goes against GM policy of raising the MSRP for the new C8 Z06 corvette. The message from GM North America President Steve Carlisle, clearly stated that this type of unethical sales practice is frowned upon, so I feel that it needs to be addressed immediately.
I took it upon myself to call Alvin Olson, GM of Variable Operations, that sent the letter to my father to find out exactly what was going on, and was told that yes, they are selling the new Z06’s above MSRP, and the reason why is because they are pricing these vehicles in line with the market and dealerships.
The attached letter further states that they will not disclose the market price adjustment until orders are placed. Mr. Olsen also…
I recently went in to the local Chevrolet dealership. I had went to their website the night before. I found a vehicle that I liked and clicked on the capital one link to get pre-approved. I received emails showing I was pre-approved/ qualified for a 2022 GMC Terrain.
I went to the dealership the next morning after 8:00am. I spoke to a young salesman and showed him the emails. He said that vehicle was not on the lot. And he went on with information and I told him about what I could and couldn’t do.
And see about what they would offer me for my trade-in. They didn’t get to the point of an offer for my trade-in snd to they couldn’t help me at this time because of my negative equity. I found out they dealership wasn’t honest about certain things at all.
So I filed a complaint about their…
I bought a 3500 Chevy Silverado LTZ once it was in the shop the first time know it’s an every week. I might lose my contract due to poor quality of this truck it’s bin a head ache and the advisors are no help
I called on 2/28/22 because I was having issues with my transmission on my 2017 chevy silverado. ") of my warranty was in affect and if so, how I could go about getting it fixed. She said it's expired, sorry we can't help you with that.
Did you buy it from us? I apologized and said I had bought it elsewhere (they didn't have what I wanted at the time). I asked if there was anyway they could potentially cover it for me, since its only 4 months out of warranty, and only at 59,000 miles.
She then proceeded to raise her voice and repeatedly tell me its expired. " My immediate response was, aren't you a representative of Chevrolet? Well no, I'm a representative of Kleins (which is a representative of Chevrolet!! ) I responded with, that's pretty shitty that you cannot help a customer or even…
hello, i went to Amesbury Chevrolet to replace my 2003 pick up with plow for 2022 model. we discussed trading in my old plow truck with and without the plow blade. As i would have had just the wiring kit installed into new truck.
The trade $ was to low so i decided i would not trade my truck in. I picked up my new truck on the afternoon of the 23Rd the next day I discovered that the truck can not have a plow added.
I called the salesperson at 10:15 and left a voice mail to the salesperson. I Waited until 2:00nand then called and spoke to Jenn,.. she was going to talk to the manager and get back to me. No one ever called .
Fiday I called at noon time to talk to salesmanager Eric. He stated no one had advised him of my situation yet, had not heard a thing about this serious problem. No…
hello, i went to Amesbury Chevrolet to replace my 2003 pick up with plow for 2022 model. we discussed trading in my old plow truck with and without the plow blade. As i would have had just the wiring kit installed into new truck.
The trade $ was to low so i decided i would not trade my truck in. I picked up my new truck on the afternoon of the 23Rd the next day I discovered that the truck can not have a plow added.
I called the salesperson at 10:15 and left a voice mail to the salesperson. I Waited until 2:00nand then called and spoke to Jenn,.. she was going to talk to the manager and get back to me. No one ever called .
Fiday I called at noon time to talk to salesmanager Eric. He stated no one had advised him of my situation yet, had not heard a thing about this serious problem. No…
2 hours to service a Chevy Cruz really
Made a early morning 8:00 APPOINTEMENT for a simple oil change got there at 7:45. No communication with me. I been sitting for 3 hours for a service that should taken a hour. Now I have to wait another hour .
A entire morning waisted waiting for these slow azz people who have the worst attitude ever. I will not be returning to this dump azz shop.
2014 Chevy Impala have a POWER steering module instead of pump IT COSTS $2400 FOR THE PART AND THE PROBLEM IS SO BAD THEY HAVE NONE TO SELL PLUS$700 SO IF YOU DON'T WANT TO SPEND$3100 ON POWER STEERING NEVER BUY ONE
I can Not believe a American Auto maker would stoop so low as to put A $2400 Power Steering Unit in a car And guess what the problem is so bad THAT THERE IS NONE TO BUY AT $2400 THIS IS A JOKE NEVER AND I mean Never own a 2014 Impala My Son survived Covid after 3 months in the hospital and 6 weeks on a ventilator to come home to no car CAUSE WHO HAS $2400 PLUS $700 LABOR CHEVROLET YOU SHOULD BE ASSSHHAAMMED!!
Chevy Colorado (2015) has a hesitation problem went on Internet to find out a lot of people are having this problem when is CHEVY going to do something about this!!!!! NO SONG AND DANCE NEEDED WHEN!!!!!
So I bought a 2005 chevy silverado z71 It had brake and steering issue, the air bag and service engine ligjt was on to replace the fuel filter.
However the service tech said that they do not work on vehicles with more than 150k miles. The truck had 212k miles. Is this is true that the dealer want repair any vehicle with more than 150k miles. If this is true how do I service the air bag and change the fuel filterto pass emission inspection in Ga.
I look forward to hearing from you Bout these repair issues that should be done at the deerskin. Thank you
We bough a used truck last year. We made less than 8 payment on said 2017 1500 Work Truck and the transmission went out on a trip out of state. Prior to the warranty going out on said truck, we took it into Strosnider's because the transmission was shifting funny and the transmission fluid was gray.
The dealership drove the truck and said they did not find anything wrong with it. They did not check the fluid or anything, just said they could not duplicate the problem and to bring it back if it did it again.
We were close to the warranty going out, so they did nothing. We lost $13,000 on this truck when we had to trade it in because it could not be driven. We spoke to the dealership and they said, "well there is nothing we can do because I trust the mechanic that looked at the truck".
I…
Thurs. 1/20/22 @ 10:10am. 3L for a cyl. #4 misfire. I told service tech. that I had swapped plug, coil pack, plug wire, and injector with cylinder #2. Each time resetting code. And each time the misfire was still on cyl. #4.
Showing that plug, plug wire, coil pack, and injector were NOT the problem. Fri. 1/21/22 @ 10:45am. - The tech. ) Left msg. saying that they had to order the injector by 4:00 pm in order to be able to install it the next day (Sat. 1/22/22). Fri.
1/21/22 @ 10:50am - I called them back and asked if they were now sure that it was the injector. He told me the guy working on it would call me back after he got back from lunch. Fri. 1/21/22 @ 2:30 pm - I called them back again ( figured he had to be back from lunch by now ) he said the injector was definitely bad, that when…
We purchased a vehicle nearly 120 days ago, as has others according to online complaints, and still no registration and title. They do not return repeated calls and when we do in person we get a different excuse each time. I have concerns that they may be having financial difficulties and collecting fees and not forwarding to DMV.
I purchased a 2015 Tahoe LT (CPO Vehicle) from Tarheel Chevrolet in March of 2018. It had 56,148 miles on it at time of purchase. It currently has 67,000 miles. Early in December 2021 it started skipping and making a "clicking" noise.
I took it to Tarheel and found out the lifters were bad. They quoted me $4375 to repair. I have also found out that this is a common occurrence with Chevrolet Tahoes and am wondering why a recall hasn't been made.
5 years, during that time I had purchased GMC Canyon, and a 1500 silverado…. 417-355-1959, my name is Ken, if you wish to call that old be fine, also many other issues with Griffith I did not list….
I am trying to schedule an appointment for service with this dealership and on their website they have the 15K Mile service for $211.75 and they told me they don’t have this service and they are wanting to charge me separate for everything listed. Service advisor also told me they don’t use the online service appointment website ? Can you Please look into this I would like clarification why they are not honoring what’s on the website
About 9 months ago my radio in my 2014 Chevy Camaro started acting weird, almost possessed. It started by cutting in and out, noise and face. Then gradually it would just blink on and off (unable to control it by the power button) Now it just blinks and vibrates while the car is on or off.
It actually killed my original battery. If my car sits longer than a day,the battery dies, just replaced in September of 2021. Its been checked, connections and all, the battery is fine its the radio draining it. I had to buy a battery charger just so I'm not calling my insurance company every other week to jump my car I contacted Thompson's GMC (up where I live in Placerville) they denied knowing any of this and suggested I contact the Chevy dealership.
Since Chevy denied knowing any of this, I…
My Chevrolet Equinox has been at the Chevrolet place for 3months . Ones Chevrolet, Greenville, Mississippi because they cannot aquire the part to fix it. What is the problem. Why! Oakes Chevrolet. Why sell a car when you have no parts to fix it.
I own a 2015 Chevy Equinox. July 2020 a headlight went out. I had it repaired and by their recommendation had both done. To the tune of $500. Jump forward to December 2021, another headlight goes out. I called Executive Chevrolet and was told that the Warrenty was only 1 year.
I would now be responsible for full charge of bulb replacement. I thought this to be unfair and was told someone would call me. Well, no one called! 2 days passed, no one called. I contacted a local auto body repair shop and they accessed the repair and completed it in less then half an hour.
And more then half the price! I have had all the Equinox repairs done at this dealership. Now I question why I should continue to do this
I have a coolant leak at the turbo they just got through putting a new turbo on it they claim it is at the Oil Cooler the old cooler is not leaking they want to charge me $1000 my number is 405-926-7257
3 2021 and need warranty work done. I live in Charlottesville Virginia and took it to Gim Price. They said I need a belt and new idle pulley. I scheduled a time and they sent me back home with it without fixing the problem.
They told me they would call me to come back and get repairs but it has been 2 weeks since then and my truck sounds like it's going to fall apart. I called to see what's going on but they said they would call me back and after 3 days have not called back.
The service department failed inspection. They had inspected vehicle the year before. Window tint was on the windshield. I had a Doctors exemption from the state . The papers were correct and the sticker was in the back window. I paid for them to fail it.
I went back speak to the owner. He was not won't to hear what I had to say. He was a ass and hateful. I had bought 2 vehicles from this place but will never again return. ocean city chevrolet in Shallotte. NC.