I have a lot of problems out of my 17 malibu when i get in it to go somewhere my car will not crank i have taken it to the dealership several times all they say is they can reset the computer it works good for a while then messes up again i really need some help with this thanks.
And GM wonder why they have gone under? You let the people who repair the cars give less than a dam about the finished product. then you send it back to the service department for the service, you get the real picture of who GM has become.
I'm trading my Chevy as soon as the sun comes up in the morning and can get the piece of SHIT to the dealer. product is in indicative picture of who GM has become! THUMBS DOWN, MIDDLE FINGER UP
I took my 2004 tahoe in for a diagnostic because i was loosing compression. They had 2 days at friendly chevy in dallas tx to do it. The day i told them i was picking it up at 6pm, i told them this at 7am, they had nothing ready.
No invoice no diagnostic print out nothing. All they did is tell me i need a new engine because they looked at the mileage and heard what they thought was a knock in the engine but it was my catalytic converter that had broke apart inside.
I feel all that mattered was selling me a new engine for 7500. I know my engine was bad but the whole point of getting the $140 diagnostic was to see if i could salvage it. The sales advisor micah seemed more concerned with making money off me than having his tech do what i payed them to do.
I took my 2008 Corvette Z06 to Dimmitt Chev. in clearwater, Fl. to replace a dead battery. They called me back that I had a DRIPPING leak in both engine and transmission costing $1200 EACH to repair. I denied fix since I have a white carpeted garage floor and no oil visible. Later I took vehicle to ATex Transmissions to confirm no leaks anywhere. These liars and crooks should not be allowed to continue in business. Please forward this email to the CEO of GM. I called Chev. Customer care and they say they cannot do anything about independent dealers. This is not correct since I know they control location and size of dealerships. Thank you in advance. Again, please forward this email to the CEO of GM.
Dr. David S. Campbell
I have had so many issues with this car starting out when I first bought it. My radio would act like a record player skipping and would not quit until I turned off the car. I called Superior Chevrolet where I bought it new and they said they couldn't do anything about it cause it wouldn't do it while they had it.
Then I am dealing with another issue with not being able to get my key out of the ignition when I put my car in park. Investigated it and a Chevrolet dealer had on a blog to turn the onstar on and off and sure enough it fixed it so I could get my key out.
Now it does it all the time and to be honest with you all the stuff happening has to do with the onstar. Why cant you issue a recall on the onstar because I have seen lots and lots of people with this problem.
Instead I have…
Keith Pearson service center techs don't know how to diagnose a car. 10 days waiting for them to hear from GM techs. $1513 to SEE IF it fixs my problem. I had my mechanic check what they wanted to fix and i assure you those parts are good.
In disbelief i read reviews from customers having the same con issue as i did. Hard working Americans getting treated with dishonesty from Keith Pearson Chevrolet. Now im down a $150 false diagnose and a car. Wow.
Have a 2007 Chevrolet HHR that is my wifes car. Had it towed to Friendly Chevrolet in Albemarle NC as it would not consistently start and when running would stop when you touched the brake. Long story short the car was there 3 weeks before repairs were completed.
I was told several times that they would get to it the next day. When it finally was repaired they only did work on it part of 2 different days. The problem was in the wiring which I had indicated up front to them and they knew this from testing it.
I feel they kept the car far too long and charged far too much for a simple wire splicing repair. I know the car is old and has 170,000 miles on it but that is no excuse for poor customer service.
I called the corporate complaint number and was eventually called back by senior…
I am writing this letter with great concerns about the services and advertising that you been displaying to the public. I purchased a truck from the Lansing Illinois location close to a year ago.
First of all the service the person that sells the extra products for the truck, was attempting to sell me something that already existed on the truck....(Fraud)
Second of all, when I purchased the truck the front casing of the valance panel wasn't the correct fit to that particular truck. I took it back to the dealer and they didn't want to honor that I purchased the truck with the wrong valance on it, but wanted to charge me $300 to correct the problem. How are you attempting to charge me for something that was wrong on the truck when I purchased it. This car was suppose to be certified and…
I purchased a 2018 Chevy High Country 3500 Dually in August of 2018 It has a braking problem when pulling a trailer. I have taken it back to the dealer several time, they do not know how to fix it.
A GM district manager was suppose to contact me. It has not happened yet. I have taken the service manager & the manager from Gilroy Chevrolet for several test drives, they admit that there is some kind of a problem.
It has something to do with the ABS braking. Chevrolet knows there is a problem way back in May 2018. They sent an email document #5082327 about this, but no way to fix this. I would like to get this fixed.
I bought this truck to pull my horse trailer, but don't feel safe when it does this shudder and jerking when stopping. I spend a lot of money for a new truck that does not…
took my lease vehicle in for a problem with gas pedal. they had my car for 3 weeks no loaner car available the entire time had to find ways to work n taking my kids to school. as a result lost my job.
call corporate n got no results than got hung up on. not happy with chevy at this point. no one seems to care, the service manager was very rude, guess your corporation doesn't care about their customers.
This branch of Chevrolet has extremely poor service! My spouse has bought 3 vehicles from this dealer since it's the closest to us in Tuguegarao city Cagayan approximately 125 km by short cut. In the past we have experienced ordering parts taking 1-2 months as always the dealer does not have it in stock.
We tolerated it until we found a shop who can do minor repairs like changing bulbs, hose, etc. Now that we need to buy a part for air conditioning which as usual the dealer does not have in stock again, we are being refused the part number that we need.
parts and service of it are exclusive to them only! There are plenty of Chevrolet vehicles in our city but service caravan only comes once a month. When we need our vehicles checked or even bulbs changed we have to wait.
If we want…
I own a 99 Tahoe along with several other cars GM-Mercedes. Montgomery Chevrolet in Louisville Ky has installed 3 fuel pumps in my car in the past 11 years. I have paid for the first and opted for the life time warrant on the pump.
The second failed with in a few years and it was replaced for free parts and labor. 00 labor. When I called about the car they stated the car would not start and I needed to replace the Cap Rotor & plugs.
I drove the car in the day they replaced the pump and they moved it while I was there 3 timed in the sign in bay? FYI I had just had the car tuned up replacing all the parts that they wanted to replace 8 months before at a another shop that I have a lot of faith in.
I declined and met with the service manager when I went to pick up the car. He apologized and…
About 6 weeks ago I purchased a 2016 Ford Explorer from Gates Chevy World-Mishawaka at 636 West McKinley Avenue, Mishawaka, Indiana. The sale went through very well except for one thing. There was no second key for the car. As part of the deal, I was told by both the salesman and the manager they would follow up with getting me a key and mail it to me.
After one week, I called the salesman and was told it was on his desk and he would mail it out that day. After another ten days I called again and left a message for him. I got no response.
This happened twice over a period of a few days. A few days ago I called the dealership again and asked to speak to the manager. The receptionist said she would connect me with a salesman. I nicely told her I wanted the manager.
After ringing for some…
I dropped my 2009 Chevy Colorado off for oil change, tire rotation and to check the battery, which had to be jumped four times since a new battery was installed at Salvadore Chevrolet, Gardner, MA just a few months ago. " Obviously, Salvadore is overcharging customers.
" I have the proof of overcharge, and I'm entitled to a new battery. I want to know how I am going to get my battery fixed.
I purchased a Silverado 2500 with ALASKAN Snow Plow Package, and when i lift up my plow the entire electrical cuts out( back up display, heat, radio). Absolutely unhappy. Listening to the radio cut in and out 100 times while plowing is madding.
And the silence is just as bad. I purchased this truck because my 05 was getting tired. I wish I wouldn't have sold it.
Good Morning, I would like to share an experience I had with one of your Chevy dealers. com in Abbeville, LA. I am just south of Houston. The truck is a 2018 double cab Silverado. It's a new truck used as a demo with about 2500 miles.
The add showed a price of $22,861. com, verified the information, and left a message saying that I was interested in the truck. About 10 minutes later I received a call from the internet department at Ray Chevy and they put me in touch with salesman Donald Richard.
We spoke for a while about the truck and how an out of state purchase works and he said he would get back to me with the drive out price. When we spoke again later that evening the price had…
I called to register my complete amazement and utter dissatisfaction at the callous disregard for customers on the part of the design and engineering staff at Chevrolet with regard to the design of headlights and front end body work of the 2011-2012 Malibu. In order to replace headlights the entire front end bodywork must be removed costing upwards of $300 for what ought to be the replacement of a $15 headlamp that could be performed in 5 minutes by the owner in his own driveway!!
What in the world were you people thinking??? Please don't do anything like this again! To be sure, I will not purchase another GM vehicle without first checking to make sure that frequently replaced parts such as light bulbs, spark plugs, batteries and brake pads can be quickly and easily replaced by the owner.
I purchased a 2019 extended cargo van serial # 1GCWGBFG2K1175417 with business choice offers Part # 12498710 bulkhead divider, part # 10206163 floor mats and part# 19370711 tool kit to installed by McDonald Chevrolet. They were unable to install them, they had never installed a bulkhead divider and keep breaking bolts off in body post.
the body post may need to be repaired. after 4 hours they threw the pieces in the back of the van. There is a warranty on this item through Chevrolet. And I need to get this matter taken care of. Either through GMC corp. or through the Courts.
I will give Chevrolet 7 days respond or I will take it to the Courts. I think this possibly a fraud case. Marty - Preferred Heating & Cooling LLC.
this will be my fourth time that I bring in my 2016 Colorado truck in the shop for the radio I depend on does not work I paid yall cash for a truck I have to guess it will work for me today iam so discuss i think i got a lemon. iam so discuss think about going somewhere else my phone number is 9856374345 to call if anyone care about my problem thank Patricia leblanc
the convertible top bow is a issue with these cars 2011 Camaro convertible . I had the bent bow issue a little over a year ago purchased the new updated bow and had it installed on the car. A year later I have another bent bow again.
I can't and don't feel that I should have to spend $1600 every other year to enjoy the convertible top on the car I purchased new. I'm a long time Chevrolet customer and unhappy about this car top issue. com
I bought a 2019 suburban in October of 2018. There was a dent in the inside the passenger door of the vehicle. The vehicle was sold as brand new but it wasn't due to the dent it already had which we were unaware of.
I went to the dealership to try to fix this problem, and they lacked professionalism and had the worst customer service. I was brushed off by the manger of the dealership and I felt discriminated against as well. I was there since 9:00 in the morning and the manager didn't come talk to me until 12:00.
The manager came out rude and with a attitude. I would appreciate it if someone can call me at 484-602-1714 so I can explain more of the situation in detail. Thank you in advance and I patiently wait a reply.
i have 2018 chevy silverado purchased new , wherever there is a small stone chip the clear coat is peeling back about 2 inches from the center, it appears there is a problem with clear coat on new trucks , guess what , factory says not covered 10,000 miles on vehicle ,first chevy ever owned and will be the last
roadside assist came to jumpstart the vehicle,i was told by the technician that the battery was not the problem . no loaner car so now i have to rent a car at my expense. 1 chevy celebrity 2 tahoes 4 malibus 1 silverado and 1 chevy equinox.
and now i come to find out i've been deceived into purchasing this…
Found a truck on line called the Chelsea Chevrolet Buick dealer to look at the truck. Drove 40 miles to see the truck. Not there was at the Grass lake dealer. Made a appointment to see the truck at Grass lake drove it like it.
While I was test driving I ask the dealer to look at my truck for a trade in. Called the sales man back in Chelsea ask him to get me some number for the truck I test drove . He did the first deal.
then ask about the trade in on my truck. Chelsea had a hard time getting any info on it so the salesman said $2000 to $3000. I didn't like that ask him for a better deal. They came back with some different number.
I liked sent back what I thought he offer by e-mail the salesman answered (Sound good) I am not sure how we had such bad communication. When I was at the bank…
Mary Barra Paid 21.96 Million to omit 14,000 Jobs and rebuild factories in other countries with US Money and close Factories in the US
Mary Barra is so Bad and Bad for GM NO MORE GM for ME
I have a 2013 Equinox that has 55,000 miles on it and it ran out of oil 2 days ago without any warning the oil was low. I called the Chevy garage and they said it was not under warranty.
This is the 2nd Equinox with engine problems/rust/etc. There should be a recall on this engine for use of oil and fix it for free!!!
My car, a 2015 TRAX, was brought back to the original dealer, maritime Chevrolet, in Fairfield, Connecticut, on 11/19/2018. for a 30,000 mile maintenance, which according to the Owner's manual for servicing, from Chevrolet, should have been relatively simple, at $100 to $200. Instead additional items of work were performed, and the total cost is $698.93. The dealer claims that they don't go by the manufacturer's advice, but have their own schedule, which moves all servicing forward, (resulting in more income for them). They had offered to prepare an estimate, but I told them to do the 30,000 mile maintenance, expecting the $100 to $200 bill.
I think it unfair that the service people knew this would be much more, but remained silent.
As for the dealer's maintenance schedule, they replaced…
I have had my 2012 Chevy Cruze in for service for a stench/odor coming through the vents when using the heat ,its nauseating and burning my eyes to the point where I need to roll my windows down..I will keep pursuing Chevy until I get it fixed ..
TIRED OF HEARING THAT NOISE SOUNDS THE SAME AS THE OTHER TRUCK TO ME, AND THAT'S NORMAL, EVERY TIME I TAKE MY TRUCK IN TO THE DEALERSHIP WHERE I PURCHASED MY VEHICLE FROM. ALL THE HYPE AND BRAIN WASHING THAT CHEVY IS DOING WITH THEIR ADVERTIZING IS NOT HELPING THEIR IMAGE.
A CUSTOMER WITH A 2019 COLORADO JUST RECENTLY APPROACHED ME AND SAID HE WAS HAVING EXTREME PROBLEMS WITH HIS UNIT. NICE GOING GUYS. I GUESS I WILL REALLY HAVE TO THINK HARD BEFORE I EVER PURCHASE ANOTHER GM PRODUCT. #322908
I had an alert on dash display advising an emission service was needed on my 2015 chevy duramax, I contacted service department at Denny Menholt in Cody Wyoming, they were able to get the truck in their shop. My wife took the truck to Cody which is 50 miles from where we live in Lovell.
They called the next day, said they found the problem. They said an animal had chewed a sensor wire. They fixed it, 1300 plus dollars later. I couldn't get off work so had my wife go get the truck but I talked to the service manager and told him I wanted all parts he had replaced.
He had the sensor but not an air filter he had changed. I had not authorized him to do anything without first contacting me. They gave my wife the sensor and wire they had cut off the sensor, so close to the sensor that it could…
My 2016 Colorado had to be towed to East Hills Chevy in Douglaston, NY, when it unexpectedly died and started with electrical issues. They have had it since Thursday 10/18/18 and have still NOT EVEN LOOKED AT IT YET. They have no loaner vehicles so I have to rent a car out of pocket, and I called again today and was told by Gary that he gets 60 cars a day so he doesn't know how long it will take. Too bad so sad.
I used the my Chevrolet app on Sunday, 10/21, to schedule a service appointment for my 2014 Chevy Cruze. I received 2 confirmation emails. One email did state the appointment would have to be confirmed by an attendant before it became official or something to that effect.
I used a vacation day hoping to get my vehicle in on Monday at Century 3 Chevrolet on Mt. Lebanon Rd, West Mifflin, PA. I actually called early Monday morning to confirm my appointment. The lady said appointments made on the app never come through!
When I asked if I could be seen yesterday she said they didn't take same day appointments. Frustrated is an understatement. I just called the 1-800 number and the rep I talked to said he couldn't really be of much service to me because none of my information was coming up for…
My car is a 2011 Chevy Cruz. I have it serviced reguarly and do take good care of my only car. In late July I took the car in for service and asked to have the transmission checked. They told me it eas fine but I needed brakes.
I had new brakes put on. Today I was driving home and the car just reved snd would not go. I was close enough to cost into my driveway. I called Jeff Wyler Chevy on Dixie HY 40258 and was told they could not get to my car for 2 weeks.
I have had trouble with sqeky brakes and jurky shifting since My last vist. What am I to do?
I have call and visited the dealer for my additional car key. No one has returned my call and the manager is never present when I go in person. Is there anyway possible someone can call me 773-671-8339 with a date an time when I can pick my key up. Thanks
I have talked to two different customer service representatives (Allen and Stephanie) and neither one has come close to resolving my issue with the excessive paint chipping on my 2017 Silverado. I am not the only one having this issue.
No one is really helping me with a $ 50,000 purchase. I get much better care from a retail store for items that are under $100. This is starting to leave a really bad taste in my mouth. This is no way to treat a 35 year GM customer!
4L ecotech. Check engine light came on at 57000 miles, code was timing chain or crank shaft sensor. Engine died and would not restart. Had car towed to dealer, was told timing chain had slipped a tooth and had blown the engine.
Called Chevy customer service, was told we would get a return call within 2 business days. It took 3 weeks with 4 messages left for our "senior advisor" before we got a return call. Was told it wasn't a manufacturer defect so it wouldn't be covered.
What did we do to cause the timing chain to skip a tooth? How is it not a manufacturer defect at 57,000 miles? Will NEVER buy another Chevrolet/GM product!!!
On or about August 27, 2018 I experienced a humming noise in the drive train of my 2017 Chevrolet Silverado 1500 pickup truck. The vehicle had approximately 17,300 miles on it. All thru the next week the noise grew louder and would only happen when you went from 25mph to 45 mph and then back down again.
I contacted my Dealership Pellegrino Chevrolet in Westville, NJ to schedule an appointment. The appointment was set for Wednesday September 5. I went to the service center and the service tech and the mechanic test drove the vehicle and said it sounds like the transmission pump.
they said to drive it and then scheduled it for 9/17/18 to be looked at. On 9/14/18 I dropped off the vehicle at Pellegrino Chevrolet and asked for a loaner car of which they had none available. I contacted the…
Customer Service! I am not a young kid anymore, I have purchased several cars in my life time. This purchase was the worst I have ever been involved in.
First I want to say that I did not have to make the deal. My daughter has been looking for a truck for several months. She is a Rodeo Queen and requires a good running truck to pull her horse trailer.
We are on a limited budget, so finding a truck has been a task. We finally found a 2008 Silverado at Kuni Chevrolet. The salesman was very nice, but that was it from there on no one even tried to work with us.
The price of the truck was final there was no negotiating. 0 with 240,000 miles a blue book on that truck for a turn in was $7-8000. Kuni gave us $4000, there was also no negotiating on that either. We could not purchase a warrenty…
I just bought a 2019 Equinox at preston hood. This is where I bought my last Equinox. I took my 2015 in because my OnStar was not working, not even the SOS button and my Wifi hot spot was not working....
it was close to oil change time as well. The service department told me my OnStar warranty had expired and it would cost $229 just to diagnose it. That news was a little irritating! I decided to go see a sales person about the 2018 Equinox sale going on.
I really didn't think that I would qualify for financing when I went in as I am still rebuilding my credit worthiness(caused by a bad relationship ending a while ago). I was surprised and caught off guard when I found out I got financing.
I do like the vehicle but the sales and financing portion really has left a bad taste in my mouth and…
Good morning, I feel I was over priced for a car that I saw on line for 13,890 when I got the Castle Chevy I was informed I did not qualify for the incentives, the sales rep, Jasper took my keys provided me with keys to a 2018 Chevy trax which I went to see after waiting a while I was never informed they were submitting paper work for purchasing the car . 00 when I was informed this is part of the package. 94.
I will be going back to the dealership for I did not received any information on the warranty of the car, nothing is written in regards to the oil changes included. I'm very upset with the service I received and I will be taking the car back to see if I can get my 2011 kia forte back.
My name is Angelica Perez 773-612-5504
I recently took my car to the Chevrolet dealership in Greensboro on Wednesday 08/19/2018, it was at another body shop which was Honest 1 in Greensboro, NC because it was the closet place to where my car broke down, but they were unable to fix the belt because they did not have the right tools.
They refer me to your establishment. I called ahead of time and spoke to the Technician, Robert and asked would he be able to fix my car, and he assured me that he would fix my vehicle. I had my car towed to Robert, which is located on 1401 Bridford Parkway, Greensboro NC 27407.
and I left a message for him to call back. I had to go to work and I received no call back. When I called on the following day, he stated he had the wrong number, but he will have a technician look at it and give me a call…
i hope you Chevolet Corp. Williams
Had appointment at 9:30 AM and is 1:30 pm and they haven’t touch my car, the service manager not even coming out of his office to talk to me. Auto nation chey in Orlando Florida.
Since we have gotten the 2014 Chevy Cruze we have had nothing but issues and have had to bring it in for work multiple times.
First the touch screen stopped working and now we have issue with power. I am frustrated because your service department said they can't find anything wrong with it and are concentrating on the check engine light not being on---not all issues cause the check engine light to come on.
I understand they can't seem to get the problem to happen while they have it but I know what it is doing and I have read numerous stories of people having the SAME issue with their 2014 Cruze. The car chugs---when I try to accelerate it does not go.
Example: merging onto the highway, trying to accelerate from 15 mph to 40 mph my foot is on the floor and I do not go and then it finally…
My 2015 Chev Highcountry 1/2 ton 4 x 4 has transmission problems. C. sold me the truck and has repeatedly admitted there is a problem. Its been in around 30 days for repair but nothing has changed. The last time I took it in they said leave it with us and drive one of our vehicles while we fix it.
After a few days they said they needed their vehicle but I could have a rental. A week later they called that GMC Oshawah said my vehicle is OK to drive and to bring the rental back. I was on a holiday 1000 klms from the dealer so was another 6 days returning the vehicle.
The dealer said I would have to pay the rental! When I went in to the dealer the owner Mic Smith was very rude and demanded I pay the rental. When I refused he got very angry and told me to get out of his business and never…
I am dr vijay gupta. i have taken my car to the service centre in agra uttar pradesh india. NH2 Sikandra. their unprofessional attitude could be harmful for the reputation of ur company.
I have owned a 2010 Chevy Malibu for about 4 years now. it has a little under 90,000 miles. I've had multiple issues with this vehicle. but when I purchased it I also purchased a extended warranty ( for $3000) the warranty offers great coverage.
in the past I have always taken big issues to Santa Rosa Chevrolet in Sonoma county. time and time again their customer service from the two front desk receptionist( both of them) to the car guys in the back is shit.
they are rude from the first call you make to the end of your visit when they are taking your money. every time they tell me my warranty covers nothing. a few months back I took my car to a nice man in Rohnert park, ca his company: Rohnert park transmission.
my transmission had blew at about 87,000 miles and guess what because he…
Official Complaint. Clutch has failed even though it had the product recall OSB15-04-007 (A140873) vehicle reg SH61VOF . Chevrolet Spark. Warn customers
There for Chevy dealership lied and committed a fraud ,Being I asked for a flex fuel car upon purchase ,and upon purchase Cleary stated it on car details ,I paid 39,900 ,this issue needs to be corrected ,in process of looking for a lawyer.
I made an apt. to bring my 2009 hhr in for a recall. while on the phone with them, she asked for the vin #, and looked up the recall. when I got there the morning of 7/06/18 at 8:30, I was asked by the "service advisor" Joshua Campbell, if I was leaving my car.
I said no, because when I made the apt. the girl on the phone said it didn't take that long, so I was going to wait. k. fine, he shows me to the waiting area, and goes on his way.
I sat there for 2 hours, and at one point he came out and said the technician saw that my serpentine belt was showing signs of wear, and I said "no, just fix the recall at this time".
Finally, he came out , handed me the paperwork, and said you are done. Never, once in the conversation did he say, we didn't have the parts, so we will have to order them,…