Chime

I deposited my paycheck as usual and for some reason I have to wait 10 days before the funds become available. Chime Support is completely unable to stop the deposit nor can they give me a reasonable excuse for such a disgraceful delay in releasing my funds.

Normally, chime will deposit paychecks the day of or the next business day depending on the time you deposit it. My nexts week deposit will probably be available before this one, though I doubt that deposit will be going to chime. Terrible terrible experience.

They mess with peoples money and don’t care

I received a credit card from chime welcoming me to the chime family. I never asked for the card and this happened after a large amount of money was fraudulently withdrawn from my bank account. I’ve called chime 25 times and keep getting clueless individuals who keeps asking me for different email addresses and other irrelevant information.

Their email correspondences are quite frankly bizarre. I would like to have more information on the origins of this account, but I’m finding time to be very unhelpful.

Literally rancid. I can’t log in due to ‘wrong number’ but I can’t CHANGE it to log in! Chime support has to be PAID to fucking get help. I never even got to activate my card because of it and I’m tired of the shit.

I can’t even call and get help cause it’s directed entirely to fucking internet shit and never gives me the goddamn email for support that I don’t have to fucking pay for. How do you want me to pay when I DONT HAVE A CARD.

They have made me lose 2 credit cards because my payments kept being blocked and now I can't even login to do a mobile check deposit and it's Christmas. I need some to cal me asap 985-956-8277

On 12-22-22 about 1:30 someone had placed a note under my wiper. And I went back inside to let a manager know and could they please check cameras. I was unsure if my vehicle had been damaged. The very rude Manager Micheal said in a rude tone that we don’t have this type of napkins and we don’t have outdoor cameras.

He was cold and very unconcerned. I have a new and disappointing view of Chimes. No Compassion and No ability to assist HUMANS!!!

Chime is the worse banking ever here it is 6 days before Christmas and i missed place my card and they won’t express my card even after i offered To pay for it now i won’t get a card till January 4 sad my kids won’t have a Christmas this year thank u chime … i don’t recommend anyone to deal with chime ever !

My complaint is the horrible customer service from their so called support team they do nothing but circle talk to you and then they blatantly lie to you to please you and once you hang up they do the complete opposite of what they swore they would do. I had just a question about a transaction and they shut my debit card down on multiple occasions just for questioning when I told them it was not lost or stolen and

they said they would not cancel my card but as soon as I hung up it was cancelled and I was standing at the checkout ready to pay talk about an inconvenience. I filed a dispute last week on ATM fees was never given a response just the runaround telling me that they no longer were connected to that certain ATM but didn't update that on their site told me if I kept inquiring about…

Worst Customer Service I've ever interacted with.

My complaint is that Chime has refused to close my checking account and is now stating it'll be over 30 mailing days before they'll mail me a check knowing that it's past the 1st of month and I have rent due. They won't be responsible for paying my late fees.

I am so disillusioned with them. How can they do this to anyone?

I've no access to my online account since last month and have requested that my account be closed. What sense does it make to have an online account when you don't have access to the account? Which is why I requested that the account be closed I was informed on 11/29/22 that my account would be closed an was promised on 12/2/22 that my account was closed.

However, I found out that the account wasn't closed and because I have pending payments due to be paid to the account, more payments keep entering my account. Since it's now past the first of the month, rent is currently due, so if Chime doesn't want to be responsible for my late payment charges, I need my funds to be issued as soon as possible.

I previously spoke with a supervisor who gave me ticket #58694962 who stated he filed an…

I made a transfer on the chime app that clams it is secure and someone intercepted the transaction and that person was a chime member and they said the money went to the right person but it was a obvious case of number spoofing. I'm calling the FBI and secret service because that money is FDIC Insured and the only reason they would be doing that is it the customer service is stealing the money

After my card was hacked they reviewed and denied me that was just the start this started on November 6th they sent me New cards and this is where it all went off the rails they gave virtual cards to use changed the password to needing A sambal also I set the password and when I used it it kept saying it was wrong and locked me out several attempts were made and It All turned into my life history my state id had expired in 2030 when COVID 19 hit DMV was only renewing Dls so

I had to I gave everything they asked selfie holding All info they asked but it still wasn't good enough still no password and as of today Dec2nd I went up and got my new ID today the card will be mailed to me but I have an offechle paper temp that Guess what it's back to selfies again it NEVER ends and

I will not do…

They suck, takes them to long to do anything.

I am so tired of reach customer support agents who are not americans and can only follow basic cue cards. When the problem escalates above the cue card level they do not have any answers. They can only keep saying I am sorry.

I purchased an item from Michael Kors online and returned the merchandise as I did like the quality of the item. Michael Kors has been trying to refund my money for over 3 weeks now to my payment method which is chime.

Chime keeps rejecting my refund. Michael Kors even provided me the transaction number. Nobody at chime can help me.

I have been locked out of my funds on my card..I have submitted every thing that has been requested!! I had my payroll check direct deposit into my chime account and now it's seems to still be a problem!!! I have sent my i.d my bank accounts info and I'm so upset I need my money to pay my BILLS WISH IS THE PROBLEM?????

44 because my card was stolen on November 15th and I have filed for a rebuttal 4 times. I don’t feel like the investigation team is doing their job at all. They are basically calling me a lier and are refusing to give me back my money.

And I don’t appreciate the disrespect they are giving me. And I don’t feel like they take care of the customers or respect. All I wanted was my money back because I did not make this transaction. No customer should have to go through this.

I have been dealing with this for 2 weeks now and it’s ridiculous.

I lost my card and someone used it at a shell gas station I received the alert then before I could do anything the card was used again. I transferred my remaining money to my cash app. I reported it to chime.

Less than 48 hours I was told the investigation showed no miss use and my case was closed and if I wanted the documents used in my case after my request I would have them in 10 days. It been almost 2 months I ask them for the location where my card was used I ask for the name of the person they talked to at the shell I asked to talk to the actual investigator.

I have not received any of those . It's a few other things that leads me to think chime is not really conducting investigation. The email says that someone who actually handles investigations would call but I was told by…

I lousy open my account with chime and my very first direct deposit,they lock me out of my account.stating they need more information and documents.I never use the account yet.my first direct deposit is in there and it’s been 3 days without access to funds.this is ridiculous!!!!

My chime account was suspended early October I have took all the steps given to me to get the issue resolved but I have had no help no communication has happened since the suspension and my account is still locked with my 2.9k student refund. I have called and emailed them continuously.

I had an account with chime and it got hacked and completely stolen from me and I lost access and I contacted Chime and I’m the one that had to send in countless pics of proof of ID and after that completely blown off and ignored by them not heard a word while the criminal continues with my old account and they won’t even allow me to open a new one because they say I already have one

I filled out a application for a chime card and received the card in the mail. Poor to receiving the card I attempted to set up direct deposit but forgot my login password. This caused my account to be locked.

So I waited for the card to be mailed thinking I could then speak with and IT rep and unlock my account. They ridiculously wanted me to send over a photo of my driver's license via email. You must be kidding.

That's internet fraud if I ever heard of. Yu out mail the card to my home then say it's not me that's so crazy. And was not willing to activate the card so you lost my money guess you and you CEO Chris doesn't need my money.

Will not give reset the app when updating phone number or email even after giving verification to get access to automated system and to agent yet let's 400 in 2 weeks be taken out for unauthorized transactions to UBER that I never used in my life

Customer service is horrible. They don’t know why I never reviewed my debit card???? I am ready to move on from Chime. I need someone who speak English to call me at 410-8050814

Chime can not seem to help with any issue. They can't find your accounts with information provided to them. They're illiterate to the point that getting your money early just isn't worth the trouble. Don't lose your login information or have someone use your account without permission. They do nothing.

I called chime Oct 15 about a cash load of $500 added to my card by wife the account was suspended and card disabled I never use it activated my card I explained to chime the mistake of her loading the cash deposit into the card they ask me to send ik receipt and front and back of the card through my email linked to the card and they will resolve it right away I done just that it lead up to more phone calls and

emails with no direct response or feed back I ask if the card was disabled why was the cash load able to go on the card how can a card that's disabled be lock one way accepting transactions but it can't make them they said I was right and review looking into that and everyday I'm told to wait for a email shorty four days later I was told it was in the wrong department but

they…

Chime accepted a deposit on my chime card that was disabled and account suspended I wasn't adware because I never use the account I was disinterested in using chime my wife is a current chime member as well thinking she was adding the money to her card by accidently taking my card to family dollar adding 500 cash to pay the light bill on line I've explained this to chime as the same times asking why didn't the card declined the transaction being the card was disabled they had no explanation they told me to email chime from my account explaining once again showing receipt of transaction with front and

back card image with my personal info and someone will contact me shortly I've been told it went from one department to another my email has been work on expeditionally I got one email said…

I had someone I use to work with in August 2 2022 an I was locked out of my phone an his name is Bruce hardaway he hacked my accounts for 459$ I use to send him every 2 weeks gas money for rides to an from work he lied stole my money threatening to shoot me I had nothing to my name could not even buy a drink an filed a dispute an it got denied it was within 3 or 4 days I called chime around October 6 2022 an submitted evidence that a Samsung was logged into my account an re opened the denied dispute to a rebuttal claim or something well call today October 12 2022 they didn't have it on file also I found the guy hotel I was an he emailed chime also an this is 459$ like if it wasanyone else they would be upset an when i call the people don't ever know anything I don't have to steal my own…

Chime is the absolute WORST!! They don’t investigate the disputes & they take your money & you won’t get it back.. they don’t help with any issues even after you call multiple times.. you won’t get your money back for unauthorized charges.. they still charge.

They let the transactions you block go through without even trying to get it back. They don’t care about anything expect the money they get from everyone!

I opened an account but couldn't sign I call for help I just had efile sent to chime needed help accessing my loan. I was treated rudely and never helped I still have my $ there I get messages t o log in my account and check my balance. But I try and still same problem

Hi I updated my email address 3 days ago I need a link to go to my email address to update my password the link is not going to my email address I emailed support so many times they not helping me I need to get in my account now I need a password what is taking so long

I received a chime Visa card in the mail that I did not request. After punching numbers I finally got a choice to push 4 for fraud accounts. After giving Zoe the card number my name and address everything stopped. I spent over 100 minutes speaking with ZOE from the international call center in the Philippines.

All I wanted to do was cancel the fraudulent and receive a letter stating that this account was closed. I gave Zoe all of the information and she had my phone number but she would not help or transfer me to anyone specially her female supervisor or give any name in the fraud department.. I was not about to give my Social Security Number to anyone especially a company that set up a scam Visa debit card. So we sat for well over 100 minutes getting no where.

She told me she would hang…

If I can give this so called company a zero I would . Their customer service is beyond ridiculous. Especially their fraud department. After several times trying to dispute two fraudulent transactions on my card . They still will not reverse the charges .

I’ve spoken to both merchants and they even said it was a fraudulent charge . I would have to go through my bank . I have proof along with a police report and no one will help me .

have had hundreds and hundreds of dollars stolen through a merchant using their debit card and my money on my account. and these charges were over a 3 months period that I had not known about and it took a while to process the disputes since there were so many and they claimed that the findings were not in my favor and

if I don't stop disputing it would be fraud and they would close my account but all the charges are from the same merchants and I even have a legal police report and documents and yet they denied me the rest of my money!

the merchant was no help at all yet theh won't help?! It's ridiculous and I want my money back or I'm getting a good lawyer and we can go to court. The merchant was FUNZPOINTS and cashapp over 740$

I’ve been trying to receive money for like 2 months now and still haven’t received it . Please give me a call back online at 8702922040

com no response the same thing that’s all they can do all I can do is wait there’s no manager they don’t have a boss so much supervisors I called bullshit I’ve lost my job because I can’t pay for gas because my account is locked the worst customer service I’ve ever.

My account has been suspended for over 2 weeks,without any response from Chime support at all,I have been emailing them daily with no response,and customer service is rude and no help,I have a large amount of money in my account that I can't access,and need something done about it

Chime is withholding my money after I have sent them all the documentation they asked for. All I want is to close the account out and run for the hills. Chime is the worse financial institution I've ever dealt with.

I've sent them photos of my id,social security card and printout of my phone bill. Still they will not let my money go. There is no person to speak to which makes resolution virtually impossible. I have accrued late fees that I cannot be compensated for.

I feel very poorly treated; as if I'm the criminal instead of the person who attempted to hack my account.

I can't rember any of the account info but it says that I already have a account but did not apply for one Intel right now

Chime stole $650 from me and won't give it back. I used they're pay anyone feature and the money went to some one else. I stated what theomey was for on the transfer and it's not to the person that recivied it.

Now they won't give it back bc that person's chime account was over drawn?!! What are the odds. All they did was give me the person's number so I called them and even they tried to help me get my money back and they won't it says on the transfer what the money was for and it was not too pay that person's debt.

Why won't they return me my money im a single mom is never agree to pay someone else's debt I can't even play mines for the most part. Please help me.

On 5/16/2022. Chime allowed changes to be made toy account and $1252 was fraudently taken off my account with no Alert warning message changes were made and fraudulent transactions were made on my account. The dispute has been denied rebuttal denied I have not received any information or documents that I have sent to them that.

I have requested back that were used in the denial decision that was made. Chime services were very fraudent. I have filed a consumer fraud claim with BBB against chime service and also. Bancorp Bank I have sent copies of my time sheet which clearly proved that I was at work

I'm a victim of fire and lost everything chime won't help me update my email address so that I can login to my account with my money all I get is sorry at this time we can't help you why ???? So now I'm filling this complaint hopeing this will help me get my money and I want it NOW

Hello. I have been a Chime customer for over 6 years. From time to time I will get locked out of my account. When this happens i call customer service. They want swveral recent transactions. I use my card countless times!

Either a transaction is pending or it is not recent! Guys this so pisses me off.!! I have followed the protocol of taking selfies, a pic and id, putting the neccessary info in the body of the email,etc. It us just becoming too difficult to resolve issues such as these.

I am researching another online bank opportunity.

I proved more than once they owe me back the money they took from my account. I ask them to send me information on y they denied my dispute when I clearly proved my money shouldn't have been taken in the first place.

They sent something that had NOTHING to do with my dispute. All they had to do was call the merchant like I did. When I say that they stop helping n send another message. Like they are not trying to help

Should be 0 stars. There is no give a damn about non chime account holders when money from a chime account holder is sent to them using chime. Really is a joke. Not to mention the amount of Personal Identification Information you want your users to send via unsecure email to verify an account.

You're just making it easier for hackers/bad actors to get identity information. No way you are following government guidelines.

I tried to send money to my husband and I mistakenly sent it to someone else. 200.00. Chime told me they cannot or will not refund the money because I didn't send the money to a merchant they cannot get the money back. I contacted the other person and he is not willing to work with me. I also found out that chime is using my money to pay this other person over draft fees. I've tried to be nice, but with Chime, all they do is repeat the same thing. I'm angry and frustrated.

Thanks You, Michele Traver

I don't even know where to begin. The dispute department flat out refuses to do their job. The email support team may actually be illiterate, either that or they just refuse to actually read what they're responding to if you actually get a response at all.

The phone team claims that they've never once heard from corporate and are free to operate without directive, feedback, or repercussions. I enjoy Chime as a bank, but the customer service is absolutely the worst I've ever received. Frankly, one star is being generous.

My chime online acc was closed in December 2021. They was 2 reasons given. Neither lager. I was a good customer, never had issues with chime. But this day. My account was closed after a transaction at night. And I could no longer reach a live person by phone, as I always did before.

And the answers about my personal info ignored. You were looking into this after I sent you the ID proof you requested saying , this was the issue. I filed my taxes and went threw government ID me for my taxes and my return.

You reasoning holds no truth at this point. I want my banking info released now.

One of the most incompetent, irresponsible companies I've ever come across. You are dealing with completely international customer service support that do not answer any of your questions do not help you with your account and do not resolve any problems.

If you have an issue with them and you submit a ticket - expect a response from five different agents that are going to ask you the same question over and over again and still not provide a solution or resolution. This company failed to return my money to me that was double charged on a Goodwill shopping website.

They dragged me around for 2 months without giving me any results or being helpful passing me on from one representative to another each and one of them barely spoke any English. Until I finally contacted PayPal and they took…

This is the second direct deposit in the row That time has caused a delay too. Every time I reach out to child support they are saying it’s not us. And once we see a deposit it will be available to you.

I had to say improve that everyone around the world that uses time is experiencing the same issue so how is it not chime. I’ve been with chime For about three years getting direct deposit from the same employer most deposits are over $2000 I’ve referred a ton of people and get my spot me still does it go past $90.

Terrible I am looking to close this account can someone help

I filed a dispute with chime about an unauthorized charge on my account, I contacted Chime the moment it happened. I was giving a credit for the amount then after a few days, it was reversed. I received an email stating upon review my dispute was denied.

I sent in a rebuttal to the decision because my card was compromised. I sent in all supporting documents and was told it would take up to 90 days for a decision to be made, I received an email stating they stand on the decision they made.

I then informed Chime again that I had no open account with the company my money went to. I called on this matter several times and sent in other documents supporting my claim again I received an email within minutes.

The company was Comcast, these are a list of documents I sent as proof of my internet…