Chime

Add an account with chime account the old card was compromised I disputed this charger $150 to a Richard Lau don't know him on the 8th of August they told me if they had not reached a decision I would receive a provisional credit on the 10th day the 10th day was August 20th I still do not have that credit if I don't get the credit ASAP this morning I'm kind of acting FDIC and I'm also going to take legal action against chime bank I suggest I get it fixed now not November 30th but today this morning

I have been a chime customer for 3 years. If you use chime you know its great in alot of ways. DO NOT USE THE MOBILE CHECK DEPOSIT. I DEPOSITED MY CHECK 3 DAYS AGO i still have yet to receive my deposit.

Ive been on the phone with customer service and tried emailing. They keep saying sometime today but my electric company closes at 5.

Also they will mark a charge as fraudulent 1 day and then allow the same charge later that day to go through. Costing me 60$ i didnt spend. Im getting a new bank Asap. I advise against using Chime at this point.

I've had an on going issue about a dispute, I was advise that my dispute will have a resolution on 8/3 and I have not heard anything. No one has follow up with my about my dispute. Called twice and was told they are going to escalate to dispute investigation and no one has follow up with me.

It's sad to say that chime bank does not care about their customer. Some one scam me and stole over $500 from me. I submitted all documentation that bank required and nothing has been resolution. I keep being lied to and the worst is i read review that it has been several customers with the same complaint as me.

Sometime last year I received a chime card I had not signed up for never activated it or anything. Now I can't open an account with my correct information from me not one someone else tried to open. you let someone else sign up in my name but can't give me information as to why I can't have an account with you.

Whoever was the rep should be glad I can't remember HIS name but help me out and you get a customer and I can get my account going . Thank you

It says you can get up to $200 on spot me and I've been with chime for several months now and I've only got $45 spot me and I can't get an answer from nobody why can't I get at least $100 on spot me I get almost $800 every month direct deposit

My card came in the mail today. I was trying to activate it. Every representative that I spoke to was rude. One of them blatantly called me a liar, then hung up. The others would put me on hold, I’d get the busy dial tone and then they would hang up.

I spoke to 4 different representatives and neither of them helped at all.

This is the absolute worst bank EVER!!! THEY ALLOWED SOMEONE TO HACK my ACCOUNT and now have only ONE METHOD OF VERIFICATION THAT IS AN OPTION AN EMAIL , but they have stolen MY WHOLE IDENTITY AND HAVE MY INTERNET REDIRECTED DO I CAN RECEIVE EMAILS NUT I CANNOT SEND TO CHIME THEY HAVE STOLEN OVER 800 $ OF MY MOÑEY AND WONT RETURN IT THIS IS BULLSHIT CHIME GIVES NO OTHER OPTIONS TO VERIFY MY ACCOUNT NOT FOR me

I called did you do the fact that I am having an issue with the online mobile app not letting me get back into it and I was hold the only thing I could do is do a change of address through my email when she was supposed to send me I did not get any email from him to change my address he was very rude not very helpful and at the end of the call he proceeded to tell me not to call back again

My number is 6033953903. I spoke with a supervisor Diego employee number 750788 and he was an absolute joke.. He lied several times and refused to let me speak with someone else.. Basically I signed terms and agreements when I started using the credit builder card..

The terms specifically say multiple times that there is zero risk of running into any issues of a negative balance and for you credit to be affected. But my credit card on chime on negative 52 bucks and now they are not helping me..

I used the card and about 5 days later I get a notification saying the $52 is being deposited back into my credit builder card.. i just figured that the transaction didn't work and they were giving me my money back.. So eventually I used…

Basically chime has tried to stop me from receiving my provisional credit from my dispute I placed for 113 transactions. On the 9th day chime closer my dispute as completed and consider all transactions that took place were no error.

( I have provided written proof that I was in mental Facility during the transactions in question. I also provided a police report as the perps who did this are individual who was working for the facility I was admitted in due to them having my belongings (phone, walllet etc during my time there) however, chime denied and completed my dispute unlawfully, unprofessionally and unethically.

Chime did not at the time of closure contact any merchants in question (as Ihave been dealing with them already) chime also did not (if they did ) wait for a merchant to…

I joined Chime around April of 2021. I mean i even held my state issued ID close to my face to show them proof. They just kept asking me for more proof... They refuse to close my account or unlock my funds....

I HAVE HAD TO FILE TWO DISPUTES AND BOTH TIMES I WAS LIED TO. WHEN REACHING OUT ABOUT THE FIRST DISPUTE AFTER WAITING THE 90 DAYS REQUIRED (WHICH JUST RIDICULOUS) VIA CHAT I SPOKE WITH ABOUT SEVEN DIFFERENT SUPPORT MEMBERS WHO ALL BUT A COUPLE WERE VERY UNPROFESSIONAL TO THE POINT OF ME HAVING TO CALL BACK TO MAKE AN COMPLAINT(WHICH NOTHING WAS DONE ABOUT THAT).

I SO FREAKING MAD AT THIS MOMENT I AM CERTAIN I AM LEAVING SOME THINGS OUT. I WAS TOLD AFTER HAVING TO CALL AND CHECK ON MY DISPUTES THAT AFTER 90 FREAKING DAYS THAT IT HAD TO BE Escalated. You would think after having to wait 90 days that the company Would have reached a resolution in that time However they had not It had to be escalated not once but twice on both disputes.

Needless to say once this is over with I am done with…

m. yesterday morning a charge come across my phone, I reported it like I was told which was my biggest mistake. Then I get a email saying my card has been dismissed or terminated. And it gives me no warning it was against my will.

Now the phone conversation was being recorded, I asked for a supervisor a man gets on there and explains that they have no way of reversing it, that I needed to get all my money out by tonight the 6th by midnight! So being it was so late and I was on the road on my way home I decided to wait to this morning thinking that the man was being honest being he represented this company. m. m.

And once again I get the same BS there's nothing we can do I can't get your card reactivated I tried but I can't and I hear we don't have control of that. What kind of company…

I didn't receive the referral due to circumstances beyond me i tried to ask for help but they kept giving me the runaround.

I have been dealing with a dispute for quite some time I have sent in all documents in regards to Unauthorize Purchases I have sent in this Dispute form with police report every time I call Chime I am told that they’re going to escalate an email to the dispute department and find out what’s going on I should receive an email within three days I have done that more than once and I have never received a correspondence back in regards to my dispute no one there can give me any information and

they are not contact me with any these are the documents that was sent on more than one occasion

So my phone was stolen and the person that stole my phone used it to access my chime banking app and my cash app and sent money to my cash app from my chime debit card that they got from the. Chime app so they sent the money to my cash app from the chime card and then sent the money from my cash app to their debit card ( witch is called a cash out) so

I disputed the charges on chime and at first they said they are gonna issue a provisional credit and not even a day later they said no were closing the case because there evidence that you made the charges you disputed so I emailed them and said this is nuts I want to appeal this decision because I 100% did notake the charges I have a police report that this person stole my phone and

I have other evidence that they stole it and used my cash…

I wish I could give a zero. I had charges coming in on my card for 8000,9000,10,000 I called and said something is going on with my card please don’t let those charges go thru and close the account and send me new card.

They said ok and an hour later put a $4000 charge thru. I disputed it and was denied. I appealed it and was denied because they said the card was in my possession. Yes I told them that. No one from chime will answer any questions.

Or give me any answers. They are the worst. It is scam and they steal money from people

Chime is the worse bank ever I’ve been waiting over 4 months to receive my debit card and to this day I have yet to get one not to mention the fact that each time I attempt to reorder I’m like our my virtual card for 24-48 hours at one point chime sent 2 cards and neither could be activated smh and the reps can’t assist with anything

I was denied my money back when I was scammed, I filed an dispute and it was denied and the customer service was very rude

I had a friend who bought a phone and was canceled this Chime bank is giving her a hard time getting a refund this is a piece of s*** scam Bank... Give her her f****** refund you piece of s*** Bank

Transfer from legitimate bank MyRepublic Bank not allowed.

you guys have the worst Customer service . half of your employees dont what they are doing i ask simple questions and they make it seem like dont know what to do . and they have the worst attitudes towards people .

and they dont know why they transfer you to people . and when and they man called a bitch from the dispute department the manager on board i dont feel you guys should have employees like that at all .

they have very love respect for others and their money in your "bank" . i dont see any type of respect from them what so ever.

I honestly don't know where to start but Chime is the worst banking company out there. I filed a dispute claim a few weeks ago and this has been a nightmare. I had several fraudulent charges from a merchant made on my account totaling almost $3,000.

I am told for two weeks I will receive a provisional credit on 7/21, now it switched to 8/4 and now they closed my case and denied the claim "no error occurred". When a merchant charges your card 43 times and you did not authorize it I would say that is a pretty big error!

I have contacted them several times through the app, email and phone. Absolutely ridiculous I can state verbatim what is going to be said to me every time, they read from a script like robots and it has absolutely nothing to do with your case.

I am beyond frustrated and…

Bad Communication skills in the Customer Service Don't understand your questions Don't resolve your issue and most of all not responsible in recieving important paperwork emails proof of evidence for dispute claims not following there terms of there Agreement IM so dissapointed with there Service whatsoever!!! Don't Make up there Mind for claims final out come IM providing proof of 2 emails of.

The same claim One final decisión says it was found in My favor the other One says it wasnt found in My favor so they Don't Work as a Team One person tells me One thing and another person tells me something Way different

Had a merchant charge my card for over $100 when they weren’t authorized been waiting over three months to get my hundred dollars back no information from customer service can be given no help is given and my money has not been returned to me yet chime refused to follow their own terms and service agreement!

My husband put $500 on a chime card, he used it 1 time at a loves gas station, & then he went to the app to look at it & it said yikes account closed. He then emailed them and they said they'd send the remaining balance within 30 business days, he continued to complain because he did nothing to make them close it, and now they are saying he isn't getting his money!!!!

WTF fuck chime if I could give 0 stars I would! That's bull shit, it's all the money we have too for another week!

My card was stolen and used I called them and they denied me the claim for bs reasons saying the person that used the card was in the same area of where I live and that there was money in my account so the person that used it must of had knowledge about it.

The funniest investigation results I've ever seen. There I was stolen $500 appealed it and denied it again.

Then the next day they closed my account. I had almost $5,000 in that account and it's been over 30 days now and they still are telling me that they are processing the check and no tracking or any update for over 30 days after closure.

Meanwhile it is Covid and I gotta pay bills and they don't give a fuck but to hold someone's money and make my life hard.

Evil....

Chime has to be the worst I filed a claim on a merchant that took money from me I waited well over the 30 days they asked the merchant NEVER refused or pushed back on the refund so when I asked chime why they declined if the merchant never responded in the allotted time they could not give me an answer just kept saying we can send you a letter so

I ask to speak with the department that’s in charge she told me no that they won’t speak with me so I called the merchant they then told me they NEVER refused the refund so now chime can’t explain to me the reasons for the decline this has to be the worst bank EVER there is no real customer service here I would never suggest that anyone do any kind of business with them PERIOD I personally think they are fraud.

These people are incredibly unprofessional. I had an issue with a dispute that I filed and when I got to a manager, the poor bastard sounded like he was reading from a script and couldn't give me a straight answer one way or another.

When I explained my situation and how dire it was, he kept reading from the script. He had the nerve to tell me that he had no manager and could not give me any additional information in regards to speaking with his boss.

I find this incredibly unacceptable and they wonder why people don't want to keep accounts with them!

I put in a CLAIM for my $1700 haven't herd from anyone yet tis was 04/07/2021 they have blocked me from everything

Money was stolen from my chime account after a a call I place, I thought was Instacart support # 805-608-5406 which turns out to be a fraud. This person pretended to be customer care for instacart and ask me to download an app called remote desk anywhere.

After downloading this app the fraudulent person went to my personal information in instacart and access my chime account through cash app transferring monies into their Bitcoin account. I even submitted all documents and still denied my money to be returned.

I immediately shut my phone off and contact chime. The rep explain that after the transaction is no longer pending I can file a dispute. After filing a dispute I waited a few days to a week to get this email after a rep stated he never received the dispute form and persisted to…

I. Can't deposit my hand written paycheck weekly and I didn't get a product I ordered and they won't do anything about it and it was 100.00 and I have submitted more than enough to prove it and I'm not happy.

I’ve had a claim denied after waiting 90 days to receive funds back for services that were not rendered. I sent emails from the dental office’s manager that states that they will not provide me a refund for the services that they did not complete unless I agreed not to file a complaint regarding my experience.

I’m currently getting the work completed at a different dental office so there was no proof provided by Ideal Dental showing that the work has been done. The supervisors and reps that I spoke with has no details on anything and we’re not helpful at all in resolving the matter.

I want my funds back and I want to be done with this bank.

I received my new Chime card in the mail. I called to activate it. I DO NOT have the mobile app on my phone and told that to the person representing Chime. Suddenly the call was over. He hung up not once, but twice.

I still have a card that's not activated and NO help.

It has been over 14 days and still haven't received my replacement card. Which, has created a major hardship, loss of job because of no able way of getting gas in my vehicle because the virtual temp card doesn't work in person only on line.

They don't offer overnight shipping either. All I get is a "I understand" excuse when I explain my situation, when in fact they DONT understand. So now I am living in my car waiting another 3 days for yet another card to be here, if it even gets here at all.

I lost my chime card got 1 in the mail on the 1 then i could not activate it after i tried 7 times then i called ur so called agent was told that he activated it then went to payed a bill and it was declined then i called again and the dude got smart so i hung up then i chart with support and he said my card got compromised then

he said i will get it on the 7 then he said i will get it on 12 after my next check chime is over for me i wouldnt refer chime not even for a 2000 dollars i ordered my card on 23 june and i still dnt have so much for 7 buisiness days liars

00 gas charge was charged to my card without my authorization. When I received the notification that a charge was made immediately contacted customer service and blocked my card. I could see from my app where the rep located my location and say that I was in Texas.

I filed a dispute and it was denied. You can clearly see on my statement where the purchase was made in Sacramento, California. I reached out to the dispute department to see why it was denied. I was told that it was closed and denied no reason was provided.

I have not received my replacement card. If an investigation was done as they stated , they would clearly have seen that the transaction was not made by me. I am requesting my funds back to my account. I have transferred funds from saving and spending account and after I…

So I had a dispute with time about a double auto pay that was taken out of my account. They told me if I give improve it will move investigation faster and I can go ahead and release the funds.

My husband don’t have his cell phone and his COVID-19 and I’m trying to send his cell phone over immediately so I’m doing whatever I can for them to release the funds. I am about to give them documents written statement and I even had Xfinity online Xfinity customer service both try to get a hold of chime dispute department to release my funds.

I think he saying all we need to do investigation how are you going to do an investigation. If I’m telling you this is my account and I’m giving you every information there is I even have Xfinity on the line trying to get a whole dispute department so

that…

Chime "Bank" is absolutely the most horrendous financial institution out there.

First of all, they outsource ALL of their Customer "Service" agents to some 3rd World country to save a few bucks, and you can barely understand anyone. K. ), almost $850 in fraudulent transactions, they said a provisional credit would be applied within 10 business days if the claim wasn't finalized by then. They never did.

I had to call them back to figure out what the hell was going on, they "escalated" the claim and told me to wait another 3 business days to get the provisional credit, meaning someone LITERALLY wasn't doing their job. 3 business days later, they denied my claim and said it was closed, however the…

I've been tryna get my new card for 4 months now every time i call they give me something one minute i got a transaction of 20 then the next i done ive tried sending all my information and they still aint gave me my stuff and they keep playing games pleass let me know how i can report them

I have filed several disputes with chime letting them know what was going on with each dispute. Several chargers were not made by me. They were made by another person. Chime did not even investigate to find out the account was not even mine.

There was a dispute that was approved that was not even refunded back. I was told no instead. Even though it was approved it will not be refunded. There was a dispute that I made that goods qwere never received.

A 2 page detailed report was sent in. Chime did not even care to read it. 2 weeks before the 90 day mark I was sent an email asking me about the items and the date they were to be received which were in the report.

They were also several did you said we're not even investigated they were closed out within less than 24 hours before I can even…

I went into the chat forum on the app and asked how I can dispute a charge without my debit card being deactivated. They said someone would contact me in 4 hours. Later I received an email saying my card was going to be deactivated.

I called and talked to the different people and they kept telling me it's protocol they have to disable my card. I explained I need access to my money and they wouldn't help me. Then just kept saying the card will be deactivated.

Now I won't have a debit card to get gas or food. I have no access to my money.

Chime held my unemployment payment of 16,000$ telling me to provide identity. Fatter providing identification. They then requested me to tell them “ How I was entitled to have the money issued to me. It was chimes job to hold my funds not require me to tell them how I was entitled.

I provided all the exact documentation To chime as I did the unemployment office. The unemployment office approved me based off meeting all requirements and submitting all required documentation yet chime wants ne to prove to them why i am entitled i though I was supposed to prove that to the unemployment office .

Basically if I get a loan for my business and I am accepted I would have to then get accepted by chime for money they are not even providing. This company has caused me to loose my home my car and my…

How am I being block out my account when I receive ssa disability. This is serious and not very good for me and my family ..... 0157.... please respond

My debit card account was used to buy groceries at Walmart groceries and with all the information I provided chime bank they denied me four times and the Walmart is three hundred miles from me and I don’t drive

I disputed 2 transactions form Worldremit on 6/1. After receiving a new card and calling in it is going to take 20 days to receive a credit. I am very unhappy with the service as I was on the phone with an agent as I am watching another transaction go thru.

I am asking for immediate resolution and my account balance restored.

I filed a dispute with chime and spoke with a supervisor names Sophie who rudely hung up in my face after I explained to her that I filled out the form wrong. Sophie offered a very poor level of customer service as well as answered none of my questions, she also kept repeating herself over and over again with the same mantra trying to deflect from the reason I was calling her to began with.

Chime have yet to give me my money that was taken fraudulently from my bank account and as a whole display behaviors that display that I shouldn't be upset about or care that it's going to take 30 to 90 days for the claim to be resolved. They should be ashamed of themselves!

I have a fraud case against Walmart groceries who for over four hundred dollars that was taken from my chime debt account and customer service at Walmart groceries asked chime to contact their billing department and they would have all the information to complete their investigation and get me my money back.chime denied the charges twice and refused to contact the billing department and if I have to get a lawyer to solve this problem I’m pulling my account out of chime bank.

I need my money to be refunded back from transfer. I used pay friends and I accidentally sent it to the wrong account and I want my money back. The account I sent it to is closed

They just closed my account for no legitimate reason. Saying that I went against a "deposit agreement ", which is not true bor accurate. I've asked to to produce the evidence because I know that this is untrue. 00 in my saving account.

I have been emailing them because there are no live agents available. Please help! Thank you