Chime

I disputed a charge on may 3,2019 while in dispute on June 6 they still let another payment go through. I filed a dispute on both charges. The first charge in May was denied. There was nothing I could do finally found out who the merchant was.

Well now I still have to wait because the second claim hasn't been finalized by 1 day. So now that give them the right to still hold my money. I talk to the merchant and stayed on them to get my money back.

It's my money and I want it now!

I had a dispute that the merchant never received payment from chime and so they never gave me my merchandise. I disputed the transaction and showed proof they never received payment and chime refuse to refund me my money .

Even though the merchant showed they canceled the order due to non payment. And chime still will not act as a bank that has my best interest but instead like a scammer , Chime told me my items were delivered and I showed them the proof below and they still will not give me my money .

I WANT MY MONEY BACK! I HATE CHIME ! WORST ONLINE BANK CUSTOMER SERVICE EVER

I think its bullshit that it has to take 5 days for transfer to a different account.i linked my chime to my pnc mobile and if i new it would take five days i would have never did it or got this card.have a kid and im stuck waiting on my money to be places on my pnc bank

I used my friends link to get a chime and we both have been waiting for our $50. I’ve never heard of this chime til he sent me the link. I keep calling and tryin to talk to someone about it and they all keep sayin I don't see that you used a link but I did or I wouldn’t have ever changed banks and

switch all my bills around it was a such a hassle and now no one can help me. They say well you can send your link to someone and get the bonus that way but excuse me why would I send my link when you guys are claiming I never used my friends link clearly it doesn’t work.

I have attached a picture of my messages when he sent the link and it’s the one I used

the complaint I have is the fact that they did not send me my refund check that went to a closed account and now they're trying to say that I do not have anything coming from them this is the worst company ever I wouldn't use this company if it was the last thing on earth

I recently applied for a CHIME DEBTCARD and as a new happy customer member I didn't realize what I was getting into. I had received my card like they said I would. But I realize I couldn't access my website access on my computer or on my mobile app.

COM I even try to get my password change but it keeps sending it to that email address for some reason it has a a whole new email address that I never gave when I applied for on there application. I even email CHIME SUPPORT TEAM and an operator contact me to just to ask me to send a picture of my ID and they can change my password.

But other than that they can't do anything. I believe that they want more information from me which I refuse to send cause I feel that they didn't give no explanation how it happened and once I was on the phone and…

I haven't received my card yet i ordered it twice

I have had enough of chime bank. My account was suspended because I sends my money from my cash app account to my chime because I have a chime card. Chime blocks my account and told me to send in information proving my identity.

I did that over two weeks ago. Nobody has yet to respond to me letting me know that they have received the information. So I'm just supposed to wait while my money sits and be overlooked. I have yet typ have my issue resolved and I am very very pissed.

I have bills to pay that's not going to wait until chime gets around to doing their job.

They denied my claim and the merchant lied

I work at Citizens Bank in Jackson, Kentucky. We process payroll files. One of your customers is having an issue with receiving one of her deposits and I am still trying to work with a person via email or phone in order to get this issue resolved.

The customer is Elizabeth McIntosh. This is regarding ach files sent to your bank with an effective date of July 1, 2019. Could you please find the heart to give me a call or email so we can confirm any concerns you have with the files.

Please help us help you. Janice Gillum phone number is 606-666-6745 or email address shown above. This is her payroll and she needs her funds.

I settled my balance with a car rental company however, chime is refusing to take the additional hold off of my account. They asked for a letter from the merchant & after supplying them with it, I keep getting the run around.

I have all of my funds in this account and don’t have access to them because of this. Today marks day 8 since the issue began and still NOTHING! BEWARE! Do NOT OPEN AN ACCOUNT! It sounds good but it’s HORRIBLE!!!

Somehow my account got closed out 30 minutes before my direct deposit was suppose to hit. Now i can't contact anybody or access my funds. Its sating i have to wait 30 days and they will send me a check with the remaining amount im pissed

Why can I not talk to someone beside a computer? I need to talk to a person about my account and a deposit that I an trying to deposit in my account and am having trouble do so need help please

Card was declined for fraud protection at a restaurant that ive used the card at previously and frequently. I received a text message asking if i made the transaction. I replied yes. Card continued to be declined later that day and the next morning.

I called the customer service number 844-244-6363 and spoke to two very rude customer service people and was hung up on when i asked to speak to a supervisor. My card was disabled because they thought it had been compromised and even after explaining that there were no fraudulent charges and that i had not used the card outside of the US they would still not reactivate my card.

They would only offer to send me a new card in 3 to 5 days. When i explained to them that 3 to 5 days was unacceptable the customer service person became even more…

Customer service is horrible.. Issue's cannot be resovled ovrr automated system.. Will not open an online account over my cellphone because it will not accept my social security number.. I used the card several times but cannot know my balance, cannot search for affiliate ATM machines or do any banking without an online service..

I tried several times over the laat 2 weeks to get this situation quickly resolved.. Its still not fixed.. Now im not sure of my Social Security income deposit.. I will not be able to pay my bills or do anything..

I feel like this is a fraud.. No customer service, no ability to use the app online because it wony accept my social security number and noone has tried to contact me even though o left many messages to support..

Now my bills are due.. Chime has…

First it's so hard to get a person to talk to when I have questions and when I do get to talk to someone they don't understand English and it's like talking to a 4 yr old but I had a person who referred me to chime and it says if you referred someone u will be both receive a 50$ bonus and you will never see that cause the costumer service is not even aware of it or trained to decline the offer

Please send .message to my. Email. Address i tried to apply for a decard

I need help my money is not on my card and im getting piss ples give me a call 1-904-379-6167

I have 4depost of 9hundred,and 20 each time was a problem.i call more than 5 times about my money even with the other companies I never experienced this..my last deposit was a big problem the representative at chimes lie .I ask when did my deposit hit my account he stated 11am I didn't receive it till 845 pm and I was told wasn't going to receive it that , day but I did .why money wasn't release no excuses for this. Social security don't release money that late never rep kept telling me like after lie.....

they have 2 months of my pay and they are refusing me access to it. They won't even send a debit card

I have been a customer of Chime Bank for almost a year. To make a long story short for 3 days Chimebank suspended my account. hence keeping me from my money and drawing interest on my account. They requested specific documentation.

I sent it, Each time I sent them what they requested, they would respond with needing something else. Once I had all documents given their response was: Hi Darlene, Unfortunately, the items you have provided thus far are not sufficient to verify the activity on your account.

No further action can be taken on your account at this time. Additional documentation will be required in order for any account action to be taken. If you are able to provide any more of the items previously requested, please respond directly to this email and I will be happy to assist you…

Chime closed a claim without allowing me the time states to summit any documents what so ever . Within a day and now say I have to rebuttal the claim . My account was closed while I was in jail my money was stilen and chime won’t allow me to give them proof I had no access to my account and don’t know who used my account all of my belongings are still somewhere my laptop phone and

wallet i don’t have in my possession. Someone took 2500 out my account using cashapp chime don’t think it’s a error however I was incarcerated January 4 until presented. So i can provide the proof to my claim chime denied me to provide anything and said they made a decision within one day of me getting a claim form

I have forgot my password and can't access my account. I have moved to a different state and my old ID expired. I have Sent MANY ways to prove my identity including my SS papers i am disable and have no other funds and no way to get more and they refuse to help me.

I feel they are trying to steel my funds.

THIEVES... If I could they would get a 0 Chime sent me a notification stating my refund was returned from Saks Fifth Avenue. When I went to open the app the money was unavailable and customer service is acting like I don’t know what I am talking about.

This is over $900 of my money that they stole and won’t let me have my money until they feel like it. They are thieves. Once I finally get my money. I will close my account with them. Your better off saving your money in a sock.

Terrible for freelancers; froze my account for "suspicious" Stripe deposits, even though I am a sole proprietor. There's no business use; it's just income.

They're always double charging mt account & deny any involvement. This is a very unprofessional bank with terrible customer service

Ive been locked out of the mobile app for about 2 and a half weeks now. I can not remember my password and when I click "forgot password" it tells me that chime can not open the app to me at the moment.

what does that mean ?! I have money in my account and I cant even check the balance because I cant log into the mobile app. is there some way you can help me get back into my account ??

Terrible customer service. They can’t tell you anything about YOUR account for security purposes but it’s YOUR account. They can’t give you a corporate number for “security purposes” but how is that a security hazard. I’m filing a civil lawsuit against them.

I have been waiting for 2 weeks for my card and Chime refused to overnight express it even at my expense. I will be homeless by Wednesday the 8th of May 2019. I told them this and still the suprivor refused to accommodate my situation.

Im close to be suicidal and when I told him that he will be responsible for me being homeless and my suicide does he want that he said yes. Im looking for a lawyer and I will not let this bad customer service stand

Cannot get in touch with a customer service rep that's real person on phone. Seemingly impossible at this point. Everything else with them has been great.

Chime terms and conditions says your account cannot be overdrawn that's a 100% lie my account is now overdrawn 284 dollars Because they allow a merchant to force a transaction through that had already cleared so I was charged twice now the money that is in my savings I cannot touch because they took it With that being said and that being the only money in my savings account that I have to my name chime has literally screwed me over $60 doesn't go far and

they want me to wait 10 days to fix the problem that should not have occurred in the first place and right now I can't wait 10 days I am living out of a motel with no money now because of chime and wont be here long either because of this problem After 2 days of trying to fix the problem and speaking to 8 different people nothing has been…

I had my check direct deposited and I can't get money out. It keeps saying can't be verified.

I need to speak with an operator!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My acount was suspend for no reason I believe and if I can not withdrawel then i do not know how you were able to recieve my money.

I have sent for emails regarding my account with chime and for some reason nobody will ever get back to me all I want to do is update my account give the correct telephone number on the app it won't let me

I never asked for a savings account from chime only applied for a spending account so when I got a email stating that I violated terms of the savings account and it was being closed and I cant login my account to operate the settings to turn on the allowance of transactions of my spending account where my funds to pay my bills and no response to how do I get my funds

Bad customer service!

I have tried and tried and tried to change one digit on the phone number they have in their information and nobody can do it personally they want me to jump through hoops backflip and do all that just to get I can't login to their damn time at and I'm very upset I spent a couple hours trying to get this taken care of but nobody will help me

Suspended my act no notice went to use my card and they shut it down its. been 5 days and you can only email them and they want more info and you can never speak with anyone.

How dare you assume I would even give this company One star. You've ask me the question. But made it impossible for me to give my honest answer. ZERO ZERO TO THE TENTH POWER! Ive never in my life regretted anything as much as becoming a CHIME VICTIM.

Everyone I work with cant wait to hear how things went for me as this was my FIRST experience with Chime. Its been a solid nightmare. Never received my card and still dont have one. I have worked Customer Service all my life.

I could hardly distinguish between automated system and the people they claim are human. Besides joining this Horrible ebank I freely admit I erred in my original description of my address. My BAD but I did catch my error and proceeded to correct it.

Pushing the EDIT BUTTON CHIME PROVIDES FOR SUCH SILLY MISTAKES.... NO…

I am unable to speak to a real person It's been the biggest mess ever

I was misinformed by a Chime representative which caused me to lose out on a provisional credit for funds stolen from my account. Please see attached.

Someone i thought i could trust had my card for the past month and took my money off my card and wont recive my money back

They closed my account and expedited my ssi check to me and when it came to me it was the wrong last name and when i tell them cause i need my money cause i am homeless they say they are going to re-expediate back to me but no they now saying they not and it will take 30 day this isnt right they made the mistake not me.

My chime account was susepened with 6000.00 dollars in it wont give me a explanation sent everything they ask for and still nothing i shouldnt have to do this anyways its my money that i earned and worked my ass for under no circumstances should they be able to hold my money its a prepaid debt card not the damn government

They closed my account for no reason and will not speak to me over the phone. Who does business like this. They closed it 3 days before my direct deposit is due and they tell me they will accept the direct deposit and will send me a check in 30 days. This is crap!

if you close my account then you do not accept my direct deposit, you should reject it.

I was looking for another option to deposit my paycheck. After I signed up no problem. I read these tragic reviews. In order to avoid them locking me out of my account. I scanned my drivers license birth certificate social security card and pay stubs. And sent them to chime customer service. I got a very rude email response that basically said no one asked you for these documents. They also stated that they dont accept professionally scanned documents only pbotos?????

I became suspicious notified payroll immediately to stop my direct deposit. Luckily I caught it in time so these scumbags couldn't get a hold of my money.

I kept getting emails from chime basically begging me to deposit money onto my card. Something told me to check the app. These asshats locked me out of the app. I threw…

I was told a while back that chime doesnt have deposit restrictions. Well i work for uber part time and yoi can link a debit card to the account to cash out earnings immediately. What ive noticed over the past week is that after several transactions they stop accepting the deposits.

I called today and asked and the CSR told me they have a 3 deposit maximum per day or 1000 dollar per day limit. I was furious. I asked to speak with a supervisor. I was placed on hold for 10 min and after the supervisor got on i began to explain the situation.

I noticed the background noise stopped so i said "hello" several times. No answer. She muted me. Wouldnt answer. Terrible customer service.

It is impossible to get through to a live person on your AVR system. I am with the Federal Reserve Bank of San Francisco and we are receiving calls from consumers with problems with their Chime Visa Card. They are being told by your staff to contact the Fed. This information is erroneous.

We do not engage in consumer accounts. Please call 714-944-4973 to explain. Thank you.

I have tried using my new card at 4 different locations and it keeps getting declined. The reason is supposedly wrong pin, but that is not the case. I am unable to speak to anyone and I can’t get to my money! I’m so angry.

This was supposed to be easy and efficient banking but so far it’s been a nightmare! I’d like to speak to someone but of course that’s impossible.