Chrysler

front bumper on my ram (tradsman) fixed rust when new back again.what to do.dealer fixed once,now says defect,why fix it first time.had to rent car they should have told me defect 1st time around.

I have a 2015 Ram 2500 , Gas with a automatic transmission. Took my truck in to Fremont Motors in Casper Wyo, ( where I purchased it ) My truck felt like it would not shift correctly. They fixed the wheel hop system???

They also serviced my transmission. A week later the transmission went into limp mode. They put a manufacture transmission in. Then it would not shift correctly and they had to rebuild it. That evening the shifting problem accrued again. Took it back the next morning and took the mechanic and service manager for a ride and showed them what it was doing.

Went back and hooked up a laptop. Then went for another ride. Did not fix the issue. Took the shop foreman and mechanic for a ride. Still not fixed. Left truck and 2 days later the service manager said that there was…

I took my car into the Texan dealership where I bought my 2016 Jeep Cherokee on February 11, 2019 for tires constantly being low pressure and for the driver side sun visor that keeps falling down. They found an nail in the right front tire and patched it. 00 to install.

I declined them to fix it for that price. 95. The next day I got to work and the same tire went completely flat. After talking with some men that know about all this mechanical stuff, they told me that I should have gotten a paper showing where they did the front end alignment and a condition report when they do service on my vehicle.

So I put enough air in the tire to get back up to the dealership. Come to find out there was another nail in the same tire and it could not be patched. They also said that I really needed to…

I had an accident December 30th 2018 in my 2018 Jeep Wrangler I HAVE STILL NOT BEEN able to get my car back due to 8 weeks of my mechanic NOT being able to receive a seat belt form this company

I now have over $4000 in rental car AND every week we are told you are sending the seatbelt

No one seems to know what is going on. Everyone gives a different answer and I have a jeep sitting not able to be driven for over 3 months

Going to look into filing a small claims against Crystler

Ok..Ive been having constant ongoing issues with stalling issues in my handicapped van.. Ive been constantly told numerous times that my van has been fixed and sent back into VERY UN SAFE SITUATIONS.. Chrysler East Hills has changed the TIPM and said the issues were fixed.. They cleaned the throttle body and said it was fixed.. after it died again chrysler paid me for the money wasted on an issue that wasn't the problem..

after it died again they said they needed it to repeat the problem of stalling which it did. I was told it was definitely the Fuel pump and was charged 980 dollars and told I was safe to drive my handicapped son around in it and sent back into un safe conditions..

After it died again on a major highway I brought it back.. They charged me for a fuel pump for nothing 980…

, Have no complaints about the way the Sales people handled the transaction other then I never seen any figures until the signing. The vehicle in question had a total of around 9000 miles, which was okay, inspecting the vehicle was almost impossible as it was at night but we assumed it be like new.

Taking possession and being to inspect it a couple days later, we found burn holes in the back seat and paint ding marks in the front door handles, in speaking with the salesman he said to bring it in, closer inspection we found burn marks in the ceiling in the back seat, he spoke with the Assistant Manager who took pictures of the vehicle, then he informed me they had someone that could do the repairs but we would have to pay for it and then he informed me that the handles on the car probably…

I recently went to terrace Chrysler to have the most recent recall replaced on my 2016 jeep sahara. I had an app. for 1:pm and they told me they would get it in right away. 40 min. later they still haven't touch it and told me they didn't know when they could get it in.

so I made another app. I live in Kitimat 36 miles away. , shouldn't this recall be a priority as it could cause harm or even death. the recall is something about the passenger air bag. looking forward to a response thank you very much. deb heddle

19 Brought my vehicle back to the dealership AFTER the radio had already been replaced. The audio has continued to go out; sometimes lasting 30+ minutes. The car was also in because it had “completely shut off” while in drive in the middle of intersections and/or at stoplights.

At this point, it had happened 4 times. TJ informed me that he was unable to fix it and that it was the matter of a software update. 19. 19 I dropped my car off at services in Aurora at 3:00.

I was given a Dodge caravan to use as a rental. I was told that they would look at things and give me a call. 19 No call/update from the dealership. I called service and talked to Mike. He informed me that they were still waiting to hear from Chrysler and that they…

I dealt with Lucas Chrysler in Mt,Holly NJ, I was not informed from the start about the recall I had made to an 08 dodge Grand Caravan. I was never told that when performing the recall my keys would no longer be functional nor was I informed they were replacing with 2 new keys.

I was very unsatisfied with this dealership as unprofessional with lack of information I understand I have an older vehicle, I should be given the same respect as the owner of a newer car. I don't believe a new dodge/Chrysler would be a future investment for me

i bought a new 2016 Grand Cherokee Anniversary edition it only has 24,000 miles on it and i had it in for oil change my dealer told me i need tires i told my son and he looked and sure enough it does my problem is that for a new car and i only drive it in the winter about 6 months a year and it needs tires most tires last 60,000 so do you put cheap tires on i think i should get some kind of compensation.

I took my 2019 jeep Cherokee trailhawk up to Natrona Heights #1 Cochran for a arching noise in my dash cluster. was told there was a radio update that could take a bit. I told them to see what was wrong with my dash first and then I would reschedule for the radio update.

They did the update anyway which took over 3 hours while I was waiting and never even looked at the noise that was coming from the dash cluster. When they was done they noticed that my back up camera was broken and said the update did not fix my problem and they would need to order a new radio and would call me when it came in.

They called and I scheduled in to drop the car off the night before so the radio could be placed in my car and spoke with the attendant and specifically said to make sure my Sirius radio was…

Traded our 2015 dart in on a 2019 Jeep 11 days ago, but just made another payment on it ! I called the bank and it has not been paid off yet but it is for sale on their lot !

on my 2014 dodge Journey the navigation unit says that it cannot show any maps the local dealer says that I need a new radio at a cost of $700.00. When we first bought this car we had trouble with the navigation unit Please advise if there is anything that you can do to resolve the navigation problem. Thanks

On January 31, 2019 I called Decozen Chrysler dealer in Verona and spoke to Frank Russo in service regarding my 2015 Chrysler 200 not shifting gears. He told me to have the car towed to the dealer so the car could be diagnosed.

The car was towed to the dealer Fri morning 2/1/19 and was told the car couldn't be looked at until Monday 2/4/19. Frank Russo called me Saturday evening 2/2/19 letting me know the car was diagnosed and I could have everything done by 5pm.

He stated the car's computer needed to be re-programmed, a new battery, 4 tires, a wheel alignment and the key fob needed new batteries. I told him to let me run that pass my fiancé and I would call him back.

I called Frank back and told him I would decline the services and I would have the car towed back to my home. He than…

I have a 2010 Ram and a 2012 T&C. Both have bumper to bumper life time warranties. I had some very rude service people at the Lakeland Florida Chrysler dealer so decided to go to the Winter Haven Florida dealer for my service work.

I went there today to get some information on both cars and when I would need to perform any service work to keep my life time warranty valid. To my surprise the girl in service (Stephanie) said she could not look up my serial number unless I had already been there to have work done, and then only for that work done in their dealership.

I thought all dealerships were connected. She said they are not. '. She said that they would have to talk to the dealer that performed the work or I would have to have my receipts. I told her I had a large folder of receipts in…

after 1 year of trying to get my local dealership to give me an appointment to get the two ea recall issues on my 2009 jeep jk unlimited repaired, one for the clock spring in steering column, and 2nd for the fault concerning the airbag system specifically the front passenger seat dash bag having a tendency to go off without impact, and the fact that my airbag light is now permanently on.

I was finally able to get an appointment set for said repairs to be made and was informed that the dealership had the parts available on hand to make the repairs, today was to be the the day for said repairs and I was told this was all repairable in 1 day, 1/24/19 I had the jeep at dealer at 7:30 am as specified and allowed them the day to make the repairs, I was informed at 4:45 pm that they hadn't…

First of all I was talked too rudely and about behind my back second I did not receive the service that went in for. 00 and installed it myself! Curious about how channel 7 I-team would respond

I WAS GIVING THE COMPLETE RUN AROUND FROM A SENIOR REP. tHAT WAS TWO WEEKS AGO SINCE I SPOKE WITH VP IVE PLAYED A BACK A FORTH GAME WITH THE DEALER. INSTEAD I GOT BACK LASHED BY VP STATING THAT I DIDNT HAVE ENOUGH MAINTANENCE HISTORY WHEN THE DEALER HAD MY CAR MOST OF 2018.

THIS IS SO UNFAIR TO THE PEOPLE THAT HAVE PURCHASED 2014 CHRYSLER 200 AND WASNT ABLE TO ENJOY INSTEAD WE GET THE PLEASURE OF SITTING IN THE SERVICE DEPARTMENT SINCE PURCHASE. MY CAR IS CURRENTLY NOT WORKING BECAUSE OF THE SAME ISSUE THAT WAS ALREADY REPAIRED ONCE

Jacky Jones Chrysler Dodge should have their dealership revoked.

I went in for an oil change and inspection on my 2017/ 300 on 01/08/2019, here in Roanoke va. jeep, dodge. the oil change was completed and the customer service rep informed me that I could not pass inspection on the front tires.

however, he had a deal for me on the tires; two for 134ea. I told him I would get back with later, as my inspection sticker did not run out until the end of the month. instead, he placed a rejection sticker on the car and told me I had 15 days to get it right.

Now, as a preferred customer I would have expected him to say look your car will not pass inspection because of the front tires, therefore I am not going to do the inspection now and charge you. That's why am pissed off, he did not have to reject car ,as I had a whole month to get my car right.

THATS WHAT…

boa tarde por favor gostaria de saber se fazem cotação de peças para exportar para angola luanda??

2006 Convertible PT Cruiser was taken in on Thursday, November 8th by Patton’s Towing & Body Shop to Goodwin’s Chrysler Dodge Dealership in New Castle, Indiana. The car was taken in because of the engine light was on and the main reason was the car was not heating and air conditioner was not working very good in the summer, Patton’s thought it was an internal water pump in which they did not feel confident to pursue so

they took it to Goodwin’s. 00. Car was beginning work on Tuesday, November 13th. Car was done on Monday, November 26th. When I started the car; in addition, the car was left on empty. I went back in and showed Joe Smith (general manager) the engine light was still on.

The service department had already left because it was after 5:00 pm, but Joe would tell the service…

7 Turbo-diesel has been in your shop at the Safford Dealership, in Salisbury, MD for three weeks now. Without looking over their shoulder, I would say I have been getting a run-a-round. In all this time I don't believe they are any closer to a diagnosis than when the truck was taken to them. 00.

My truck is a 2013 model with 70,000+ miles, so of course it is out of warranty. This is not the only part I have had to buy during the diagnostic, which has been going on for three weeks, just the most expensive.

In the space above, I gave you 1 star, only because I am unable to give you 0 stars. I am quite fed up with the service I have received to date. The only good thing I can say for this experience is that the Service Manager does seem to be concerned and seems to be pushing things along…

On 12-1-18, I took my 2014 Ram 1500 for an oil change and a recall notice I received. I left the dealership 2 hrs. later with my truck, under the assumption that everything was done correctly. WRONG! Besides having grease hand prints all over the front of my truck, when I got my truck back, I later noticed that my truck was leaking oil.

Something that me less than 7000 miles truck had never done. I got under my truck only to realize that the oil plug bolt had been forced in at an angle, causing the oil leak. Which meant that the oil pan and plug bolt had to be replaced.

So I contacted Vicky the initial service advisor so that I can take my truck back. Due to my hectic work schedule, I had to take it in the following Saturday 12-08-18, Vicky wasn’t going to be there she made an appointment…

I have been a customer of Mancari's Chrysler for years! As a fireman in the city of Chicago, I was recommended to purchase my 2012 Dodge Caravan by my Fire Captain. Over the years I have come in to have my vehicle service.

A couple a years ago, I had problems with the transmission and the dealership gave me a hard time and I had to contact the Corporate Office, mind you - I have a warranty on the vehicle. Most recently I experienced a problem and the van kept stopping on me.

I had it towed to the dealer (Mancaris) and after several days was told the vehicle was fixed and had to pay for services. I just got the van back a few days ago and it stopped again, I left a message and stated I am still experiencing the same problem.

I took the van back and I am being told this is a new problem…

I bought a new 2016 dodge grand caravan in oct 2016,at naplelton north lake blvd in in west palm beach florida,a week ago I had a flat and discovered I had no spare and no lock wrench to remove the tire, I called them they should be one in the van but there wasn't so I had to pay a tire store that was near where i was $60 to cut off the lug.

I went to the dealership and they said I had to order one and I said no, so they removed the other locked lugs and put on regular ones,then I asked why I didn't have a spare,they said most new cars don't come with spares, which made me mad because they could have told me that when I bought it. I am a widow on my own and if I had a flat on a dark street or in the middle of nowhere, I would have been danger,because of this I will never do business with…

want $239 to fix. So I call Chrysler to file a complaint. I was told can only get there help if a mopar product?? Idiot told me to call Ford?? the protection plan has Ford escape 43780 miles and what it covers! beware!!

My complaint is about a life time powertrain and seals and casket warranty. I took my car in at 100000 to have it inspected and was told that I was good for life 4 years later I was having an issue with my oil pan after looking it up to see if it was covered under the warranty and

I noticed that I also needed to get it inspected within 5 years at the time of the repair I asked if they could do the warranty inspection they told me they could. After the repair I thought I was go till 2020 before my next inspection.

the inspection they did was just a 21 point inspection letting me think it was taking care of.

First thing I did was call the warranty department the first girl I talked to agreed that it was a misunderstanding and we needed to get it reinstated the second guy I talked to said…

I just purchased a 2019 ram and my radio & backup camera doesn't work at times. I was told by my dealer " Zeigler Ram in Schaumburg" Chrysler doesn't have a fix for my complaint. My concern is how would OE release a vehicle without supporting their product? If Chrysler can't resolve my issue then I would like reimbursement for my monthly payments. My understanding was, when buying a new vehicle the manufacture should be able to support any warranty claims when applied, and resolve any defect or failure new car per agreement.

VIN: 1C6SRFMTXKN591389 This vehicle only has 1400 miles, and this issue started at 1000 miles.

Please advise. Settimo

I leased a new dodge ram in 2016 (which I will be purchasing when lease is over) I had Lafontaine dodge in Clinton Michigan (formally O'hara dodge)install ram mud flaps I purchased at dealership who installed. Since then I noticed rust and damage to my truck due to poor workmanship and design. I took my truck into them a couple months ago and they said they would not do anything to fix the problem. I asked them to remove flaps and inspect which they did not. attached and photos I took. there should be 12 photos sent.

thank you,

Jeff Ross

I purchased my 2014 Chrysler 200S direct from the dealer. The AM/FM and the Sirius and the VAV have worked great since the purchase. Two weeks ago the NAV and Sirius stopped working. I took the vehicle to the dealer where I bought it from and they did a diagnostic and said the antenna shorted out. So they replaced the antenna. When they gave me back my car I now have NAV but the AM/FM and the Sirius do not work. This dealer is in over its head. I need to know where I can take this vehicle and get the vehicle fixed.

Bill McDonald 330-416-5896

2011 Dodge 3500 got "ABS" light and "service 4WD system" light when traveling on I79 in WV. Pulled over, minimum brake performance and clicking sound. Had it towed to the dealership where the truck I purchased this truck new. Country Club Chrysler Dodge Jeep Ram, 1251 Milford St, Clarksburg, WV 26301.

This happened on November 05, 2018 noon time. The service department in the dealership told me "we will try to squeeze it in this week, at the moment we can SCHEDULE for beginning of December. And they did not offer to schedule the truck...

So now they've had the truck for 15 days and were not able to look at it and they do not know when and even if they will be able to repair it - and to add insult to an injury they can now schedule for mid-January although they would do that... Service…

just wanted you to know that I am not happy one bit. the last two months I had spent over $3100 in repairs on a 2014 Chrysler 200. I can understand tires and brakes replacement but struts and to have the throttle body assembly go out on a car that is only 4 years old.

I only had the car three years. Just his week is when the throttle body assembly went out. So it had to be replaced along with throttle body gasket, PVC valve, serpentine belt and B-G fuel system cleaning kit $1300 this week for the repairs.

Ridiculous to have to put out this amount for a car that is only 4 years old. I can tell you right not that should have not happened on that new of a car. I will not be buying another Chrysler ever.

When I bought the car my son-in-law told me they were great cars, but that is not true.

Took the dealer three weeks to replace a transmission on my 2013 Grand Caravan,which I was told it will take approx one week. Chrysler only provide courtesy car for the last week because it was taking too long and due to my complaint, and I had to get a rental car which the extended warranty company only provide one week rental, so

I ended up had to pay for one week of car rental out of my own pocket. My previous 2002 Caravan was purchased brand new and had terribly gone through three transmission replacement by Chrysler back then. In 2013, I thought I would give Chrysler another chance as I expect that this kind of transmission problem should be taken care on this newer version of caravan, but nightmare happened again right after the warranty expires that the transmission broke down on…

Bought a 2018 Dodge 3500 which I gave $58,000 for, in Miami,Florida 2 weeks ago, and have it back at the dealership with no ac blower, no remote start, no interior dome lights, no parking lights, back up cam, no fog lights, no VR. The service department in Homestead,Florida where we took it first are complete assholes and told me it would be mid December before they could even look at it.

The Miami service department have now had the truck since Tuesday evening and still don't have a truck to drive back to Missouri where we are from. If these service departments are this busy, do I even want this Dodge??!! What's up with Dodge?

My wife has a 04 Durango and would swear to the Dodge brand til now! I am very upset and not feeling good at all about my decision to go with Dodge instead of my…

Have had our 2015 dodge ram 2500 deisel to the dealer, Lawley Dodge in Silver City, NM three times for the engine light on and exhaust system regeneration at 100% full message. 49. Told us a sensor is out and on order.

Why didn't they find this problem the last time we were there when they found nothing and told us to drive it harder to get it to regenerate! Sent us home. I feel there costs are outrageous for a 2 hour job and we still have the engine light and regeneration message!

I have been one of your most loyal customers of Jeep Grand Cherokees since 1994. Over the years I have purchased at least 7-and I currently own a 2017 Overland. As you should be able to see I purchase a new Jeep every two years and have planned on purchasing a new model when your latest redesign is available.

During the 10 years prior to me turning 65 I have had a number of contacts and participated in design reviews with Morpace-never being turned down. When I turned 65 that stopped. During the past 2 years Morpace would call me and go through a brief discsussion and in the end when they would finally ask me my age they say "we are now full up".

I was looking forward to participating in this exercise in that it sounded as if it was the new Grand Cherokee. What bothers me is the complete…

bought a 2019 jeep Cherokee Latitude Plus in July. in Sept paid 78 dollars for normal oil change, then last week I get a letter in the mail for two recalls, one being that the manufacturer had the wrong oil in the engine and that it could cause knocking in the engine.

So now I have to take it in for a complete oil change again so I am out that money, and I have been hearing knocking in the engine and I am sure the I will be told that there is nothing wrong. so late when my engine fails (which I am sure it will after having to have my 200 left head changed after you sold the car with a known issue eith the machining of the head) and I will be up shit creek.

I will have to evaluate future purchases from Chryslers again.

In June of 2016 I purchased a 2016 Dodge Journey from St. Albert Dodge. A condition of the purchase required that we receive a remote starter which was provided and installed. In February 2018 the vehicle would not start and we took it in to the dealership where it was determined the battery needed charging.

The day before I took the vehicle in for this the remote starter worked, the day after it did not. I went back to the dealership reporting this. They checked it over and said the “brain” was fried and took no responsibility for this at all.

They said there was only a one year warranty on the starter. I have found out from Viper that there is a life time warranty on the “brain” but St. Albert Dodge say they only honor one year???? 09 to fix.

Great business practise and customer…

I took my vehicle to romano Chrysler jeep in Fayetteville new York to check why I have a seat belt service light on. I have a 2014 jeep grand Cherokee with a lifetime warranty contract, they said they would have to do a diagnostic to locate problem and no charge if covered.

They said it was not covered because they said I had a bad harness under driver seat and it was not covered because the small tab that holds the socket together was broken, that's total BS, if it was broken than they broke it, they are the only ones to work inside of my vehicle. I have purchased two vehicles from this dealer, never again.

These dealers should not be allowed to pull a scam like this

2017 Ram 2500 lariat . Stop vehicle doors remain closed. Turn engine off and radio will remain on for 45 seconds. Dealer has looked at it several times tells me this is normal. I think it should remain on considerably longer.

The first problem I had was that the radio could not be turned off. I took it to the same dealer and that problem was resolved. This truck has approximately 14000 miles on it. this is a nice truck but this radio situation is irritating

8, in 2013 at wells motor company,on 06/07/13. chcs157024 , and at jeff wyler eastgate auto mall batavia, ohio 45103 in , 08/20/15 , invoice no. chcs834740 , and again at kings chrysler jeep dodge cincinnati, ohio 45249 , on 10/16/18 , invoice no.

the least chrysler could do is make this right by reimbursing the cost.. thank you Dan Geier.

Your affiliation to atlantic service mechanic here in west islip long island is OVER charging customer to fix electrical problem on my pacifica for $150 an hour work × 4 ( they claim) then mess up my light for another $150 work . Is this right?

Back in February I was experiencing some issues with my 2001 Chrysler Sebring coup convertible lXI I brought it to the only dealership I am aware of here in Florida and put my utmost faith in getting the job done. The symptoms was that there was ticking coming from the upper part of the motor and the car would not start.

I replaced the main computer as directed by one of the mechanics and still did not start so I had to have it towed there. I had phoned in prior to getting the car towed there and was told the car would be looked at and I would receive an estimate on the repairs.

At the same time I was told that it can cost about $2000 to fix (which seems to be a regular routine the managers tell clients)... Well when it got there they had no recollection of the car being there nor did…

Brought vehicle in to service because engine light came on. Said it needed a pump leak pump . Light went off a day later before part came in. We had to pay for part and testing up front . 36.

36 for a wrong diagnosis. Not fair

i have been a faithful customer at Milton Chrysler Dodge jeep for many years no , i am sad to say that the new service department group is anything but efficient , i have been asking the service manager about door hinges for approx. 1 year plus now and still no info not even an update i am done dealing with him , the people behind the service counter are very disorganized and seem to have no interest in the job they are supposed to be doing , failed to schedule appointments , and

cannot even get contact information right , this dealership used to have great customer service but i am not going to continue going where i dont feel as if they care about the business or customers , i will now be looking for another place to take my vehicles , i know nothing will change i am probly only 1…

Brought vehicle into Falvey,s,Norwich ,ct because engine light came on. Said I needed part number 4891419ac pump leak. 314 00 . Light went off by itself before part came in. 0part which I do not need. It is a 2000 Chrysler cirrus with 52,000 miles.

Do not think this is right. Was making sure vehicle In good condition as I was going to get a new one. At this point it will not be a Chrysler.

First and foremost, your Customer Service is terrible. I have called your 800-992-1997 number and have been told my case has been denied by the case manager, yet the case manager never contacted me. I had to call back to find out what was happening to my case. I have asked repeatedly to have the case manager call us back but they have yet to do so and when I call back to find out why they just say the case manager denied the case. I am waiting on hold with your Customer Service as I'm tying this complaint out and they will not connect me to the case manager or any manager. This call ended up with the person hanging up on me because I would not disconnect until I spoke to a manager. The case:

On 15 Mar 18 I took my Jeep into Jacksonville Chrysler Dealership to have my oil changed. I was…

OMG where do I begin. Buying a Chrysler product has turned out to be a NIGHTMARE. within two weeks of buying my new car it needed a new motor, headliner, wheel bearings and other small things, now ALL I'm trying to do is make an appointment because the other wheel bearing has apparently went out as well.

this is a JOKE and I think I have been punked with this car. There is no words to explain the feeling I have against a dodge product, as soon as I can afford to trade this so called thing called a car off I will be doing so and NEVER in my life time will I purchase another Dodge product.

I have called the service department for a week now and left message after message on their voice mail as has my husband but no one there at Landers Dodge has the courtesy to return a call so I cant set…

I have been trying to buy a truck for over a week now. I located the truck I am interested in and it has been 4 days trying to secure this truck from a dealer in NJ (Nielsens In Andover) . I am dealing with Goldsteins In Albany Ny. I find it incredible that no one form The NJ dealership is returning calls to the Albany dealership. I am ready to buy a $ 50,000 truck and no one is giving me good answers other than calls are not being returned. I told the salesman in Ny that if I don't get a good answer by tomorrow 7/21/2018 that I would go to another manufacturer. probably Ford. Just a shame that this is how Chrysler conducts business. I have owned Fords for years and was ready to give Rama try. Not feeling very good about this now.

Mark