Chrysler

My 2020 300 rear right brake caliper went and destroyed my brake pads and rotors. Costing me $500 to repair, my mechanic said with under 20,000 miles on it the caliper should not have failed. I feel Chrysler should reimburse me for my expense and the fact I lost use of my car for 4 days until the repair could be done.

I need a supervisor or somebody a pie to call me as soon as possible regarding my car I’ve owned a car since 2019 and it’s been a problem ever since the dealership can’t seem to fix it and I’m at the point where this is too much on me and my kids. This is ridiculous and I expect a phone call as soon as possible

352-232-6866

Service department quoted $1200 worth of maintainance. Once we applied for their financing and we were approved $2600 tried to force us into more maintainance.

I posted this review on the dealership website and it was removed more than once. I emailed the customer service manager directly and he has ignored me for 15 days. I've had a terrible experience here. I took my town and country to them to repair the transmission under the powertrain warranty in 2019.

When I received it back, after replacing the transmission, the transmission cooler (out of pocket), and a cat converter (OOP), it drove ok for a few weeks, then a mechanic noticed the transmission was not responding as it should when I got my oil changed. They knew I had recently replaced it, and told me to call Chrysler and let them know.

I noticed the issue myself a few times that week so I did. My "service advisor", who had already been less than efficient during my initial repair,…

I have contacted Chrysler on numerous occasions, messages I was told would be forwarded. let them know my wife is in and out of hospital all the time. that if they left message I would get back to them quickly. waited about a month before a call back. got the message called back within 45 min. told case was closed. never even got to talk to them about my problem. This has been one of the worst experiences of my life, will never refer Chrysler to anyone.

Thank you. Won't hold my breath to get an answer.

I have been treated poorly by Chrysler since the brand new purchase of my 2017 Pacifica. I am requesting a rep from Chrysler contact me asap. There is a Chrysler dealer in Bay City MI that is giving your name a bad reputation for customer service.

I have never experienced a more thoughtless and rude encounter as I have with THELEN on Euclid in Bay City. I have a need to have my van repaired and I have been ignored. I will be reached at 619-772-6638

Had a appointment for today@ Reedman Toll Chrysler Dodge Jeep RAM Springfield got there @ 7:30am..waited all morning part and until 2pn had to check with service manager . Car still hasn't been looked at..I've been buying Chrysler/Dodge Jeep products since 1970..I'm not happy right now..going back tomorrow at730...Greg Green 267-334-6790...adjust craddle..for convertible..truck releases..keyless/on console...need assurance

I own a 2015 Ram 1500. How is it possible for an entire entertainment radio to become completely dysfunctional in 7 years. The entire portion of the uconnect system on the 8 4 system has been taken completely away. Their fix with T-Mobile is completely unacceptable.

T-Mobile has the worse reception of any 4g system currently working. This makes my uconnect completely useless along with every application on my radio. I have to say after being a Mopar customer forever I would never own or recommend anyone buy a Chrysler product of any brand.

We are currently looking into a class action lawsuit so these radios can be replaced with aftermarket proper working radios as we purchased in these years.

I purchased my 2018 Kia Optima from Dick Huvaere's Chrysler Dodge Jeep Ram in April of 2021. I gave them almost $16,000 for my vehicle and bought an extended warranty, according to which I have a $200 disappearing deductible. 2 months ago, my check engine light came on and I called the service department at Dick Huvaere's to schedule an appoint.

They had no available appointments for over a month, so I had to wait over a month to get in to see them. While making my appointment I was informed that my car would have to be outsourced to the nearest Kia dealership.

This information was relayed to me over 20 times throughout my experience with the Dick Huvaere's service department. Fast forward a month later, it is the day before my appointment and I call the dealership to make sure that I…

2014 Cherokee Jeep Trailhawks with known transmission issues and recalls yet they continue to refuse to accept our claim for help with a 2014 Cherokee Jeep Trailhawk because it was a month outside of Theriot defined manufacturing process. Wonder why American made no longer equates to quality?

Stand by your mistakes in manufacturing and design! Shame on you Chrysler!

Taylor dodge of Bourbonnais service department. They are awful. My complaints go years back to a jeep commander that had wheel bearings going out and a transmission that was ready to fall out, service said those were common noises in those.

My mega cab cummins had transmission issues and even with a warranty, said they don't see a problem with transmission, the case was broken. My 2012 dually cummins, batteries replaced in less than a year, why did my turbo intake tubes end up loose? Twice.

And the service writer hinted that I did that! Why would I? Now, my power wagon with a platinum warranty, in one year battery, starter. Now, abs module( waited 2 months for parts) while waiting for parts truck dies, another starter, clunking from transfer case, stereo has issues, aux port quits…

Immediate issue is refusing to return personal property left in loaner vehicle because they exchanged the loaner vehicle with my vehicle that was in for service without notifying me nor did I sign any service paperwork accepting the vehicle. I now don't have any service paperwork to show what was done. They do o not respond to any communication.

First the dealer (Arrigo Sawgrass) fails to check for recalls BEFORE sending me off the lot with my toddler in the car, then comes and TAKES IT BACK from me, when I was halfway to my home 600 miles away. No info. They say they'll DEFINITELY have it back the next day. So, no rental.

They called the next day to say it would be 2 weeks! But still No rental!

My mother had to come and drive us the rest of the way, and then turn around and drive another 10 hours home!

Then when trying to address the series of problems with this purchase and this dealership, the "Case Manager" at "Chrysler Cares" was NEVER available. We still haven't spoken.

The dealership allegedly fixed and shipped my car up to me, but now there are MULTIPLE broken plastic parts in the interior, torn upholstery, and missing…

I emailed my local chrysler dealership about a check engine light illuminated on my dash. The garage let me knkw that it was an oxygen sensor. They told me the cost to replace the sensor would be approximately 300$. With around 1hr shop time.

I brought my ram 1500 ecodiesel in to have the sensor replaced. I sat for 2hrs and then the service lady came to talk to me. The technician broke the sensor while trying to remove it. It would now take more time to complete the job.

Just before closing time, 5pm, the service manager came out to see me in the waiting area. I was brought into the shop and shown the sensor. The thread was now stripped on the part that the sensor needed to be put into.

And the sensor couldn't be replaced. I was told that the truck should stay in the shop overnight so…

I have a truck under warranty and they won't replace my motor or answer's my call and communicate with me about my truck at all and it's got 31 thousand miles on it its at auto nation dodge in Fort worth Texas and its 100 percent under warranty it has been there for about 2 weeks and it's our only way of working and traveling place to place my father is handicapped has had a severe stroke we don't have the money to replace please help as soon as possible

I work for a dealership in per my local rep was told to call into Chrysler customer service.

I have a question in regards to safety sphere delete.

I asked if this means all cameras are deleted or if there is still a rear backup camera.

The reps are unable to tell me the answer and instead of telling me so they purposely hang up on me.

When I have called back upset and asked to speak to a manager they let me know that they are unable to do so because I am not a Chrysler customer.

He then tells me to contact my local rep who I already contacted!

This is bullshit. I would not be angry if they did not hang up on me purposely multiple times then let me know they can’t escalate my question because I’m not a customer.

Give them zero stars if I could

I received the worst treatment from this dealership, While in their possession someone broke into my car and vandalize it. And the way this service department treated me as a customer was just awful and hurtful. Like I didn’t matter the coverups and lies and up the hill and around the way talking I received was deserving of a academy award.

I never felt so hurtful as a customer. The Youngstown, Ohio dealership is heartless.

I purchased a Jeep in November 2020 and nine months later engine problem. I thought no problem it’s under warranty until they said it my negligence so it would not be cover. They had my Jeep for seven months now and they replaced the battery, fuse box and starter.

That don’t seem like it’s my fault it’s a lemon! After only nine months all these problems.

I purchased a jeep in November 2021 and nine months later engine problem. It has warranty but they says it my neglect why they can’t cover damages. Then they say it’s an insurance issue not. They put a new battery, fuse box, and starter on it since it been in there shop for six months and still saying it’s my fault, sounds to me like I was sold a lemon.

My deceased husband bought a brand new 2005 Chrysler after 6 years had to replace engine and he barely drove I own the car now since his passing and now the same thing with this engine I can't afford a new engine so it's like losing him all over again I am totally devastated this was the only thing I had left to remind me of him now im reading many people had the same problem with the 2005 Chrysler hemi these cars need to be recalled please help me

1/7/2022 purchased 2011 VW Jetta. Discovered back passenger door would not open. Spoke with Drew he was condescending, told me I was not consumer savvy. I should have opened all doors. It is on me and my dime to get it fixed.

Explained I went to dealer because they do a 40pt inspection. This makes me worried, was an inspection done at all

Back I 2019 we bought a fully loaded Chrysler van. 000 miles we had nothing but mechanical problems . I had our van two weeks out of three months. 500 . When lown at two bank's said . when I talked to a corporate services representative all he done is four free oil changes.

2021 Ram 3500 Chassis Purchase by Fiona Sinclair from Jeff Smith Chrysler Dodge Jeep, 100 Iffie Rd Perry,GA 31069-3253

The paperwork for the sale was sloppy, the delivery was backhanded, the truck arrived used with a major technical/mechanical issue. It is un-driveable and needs to go into service in Albuquerque, NM.

I believe I am due a refund for these errors and am seeking legal advice (both in Georgia and in New Mexico) to remedy this.

Here is a list of all problems encountered with this sale.

1) I was incorrectly offered an extended max mopar warranty that DOES NOT cover Diesel engines and Chasis cabs. If I had not read the small print I would have been sold this warranty and it would not have covered me. 2) I still have not been informed about the registration process despite…

I have a 2018 Jeep Compass. It was subject to a recall due to oil consumption. To be serviced for this. I have followed all their directives. I have been placed on a cycle by engineers (according to service advisor) of returning to the dealer to be checked at 500 miles, 1,000 miles and 1,500 miles.

I have done this 5 times, this current cycle will be my 6th time. I have been told by the advisors that they would have replaced the engine 6 months ago when we started this. But, they need to follow protocol.

My car has been totally out of oil, i have gotten stuck on freeway. It is not reliable enough for me to get to work out of town. Yet, it doesn't get fixed when it is the same problem. They continually try to solve it the same way. One more thing.

I was under warranty when I started…

Hello, I live in Egypt. My car is a Grand Cherokee 2018 VIN DA4RJ6D17J4006283. At a mileage of 20 thousands kms a harsh slippage was noticed between the 3rd and 4th gear. The car was in warranty. The dealer (Abu Ghaly Al Oubor branch) inspected it and said that the valve body needs to be changed.

They didnt change it and said they have reset the TCM and i should try. The fault appeared again, this time I went to another dealer (Ezz el Arab) since the first one refused to change the valve body. He inspected it and said the transimission fluid level was low.

Since the car was near to be out of warranty i asked for a confirmation that the trany including the valve body has no defects. He confirmed and he issued an official paper (that i have) stating that there is no manufacturing defects.…

In August 2021 ordered a new Dodge Ram 3500 dually. Originally told it would be 2 to 3 months delivery timeline. And now it is the middle of February and has been 6 months and still do not have the truck.

The dealership can’t give me an answer on when I will receive my truck. This is ridiculous!

I purchased a vehicle from there and I am pretty sure they gave me a very bad deal! I can't seem to get anywhere with them!

I'm sick to my stomach over this. My first car in 20 years and they stuck me with a problem

December 16 2021 upon inspection at lake head motors of my 2019 jeep trailhawk was told parts were ordered for knuckle bearing which are approved under warranty.

Upon many email calls the parts are still not here as two months closes in.

I am planning to move and surely your office can do something prior to move on March 26.

When I call or email bunch of excuses all the time.

Asking for help and intervention please

306 210 0358

Again complaint against lakehead motors thunderbay ontario.

I purchased a brand new Grand Cherokee L Altitude package on November 10, 2021, since that time this vehicle has been in the service department 3 separate times for multiple issues. I opened a claim and have left over 10 messages in as many days for extension 7560 and have not received a call back or any information to date.

This vehicle has had brake problems, a recall, a broken gas fill door, a leaking window, twice, water in the dash from what they believe is the hvac system and a flickering radio! It is going back to the service department again tomorrow for more issues.

I have lost over 3 weeks time with a vehicle I'm paying for and have no faith in, not including this next service issue, money due to having it towed for the gas door and not being able to put gas in it, rental car…

Im extremely disappointed with my experience. I Have try to have some help during my family covid moment husband still in hospitalize and have no source of income at the moment . Every Representative has been careless and inconsiderate. Ifs ridiculously that such a big company its not able to help me and act on such a greedy way.

I will definitely with change company . My experience its F+

I have a 2016 Jeep Wrangler limited edition that has a leaking oil cooler and they have Issued on a recall on these oil coolers but they say that my oil cooler is not in that bunch that needs recall??? But my oil color is leaking all over the place and they are saying it’s not covered!! I will never buy another jeep again!!

I have a 2018 Jeep Renegade that is under warranty. For over a year now, I have had serious problems with my battery. The service department at Tom Dinsdale in Hastings, Nebraska, has had the car in twice and they have not replaced the battery nor done anything to fix the problem. I contacted them last week asking them to fix or replace the battery and asked them to provide me with a loaner car while mine is in the shop. They claim to have no loaner cars available. They were supposed to call this week when they would have one available. They did not. I just got off the phone with the service department and they will not have a loaner car available for at least another week. I was told that Chrysler does not provide them with the number of loaner vehicles that they need.

What is the point…

My son leased a car 2021 ram 1500 the car picks up tolls that Chrysler is supposed to pay them we pay Chrysler Well Chrysler hasn’t paid the tolls on time and I got my first toll invoice in dec purchased the car in July anyway now I have 1500 worth of tolls and late charges and Chrysler doesn’t want to take responsibility for not paying the tolls on been speaking to their executive office for over a month and they blame me for them not paying on time I need help

I received a recall letter for the stop/start on my 2018 Chrysler Pacifica. I made an appointment at Lambdin's University Dodge for 9:30 on 1/17/22. The person who processed the paperwork couldn't give me a specific time but he said Matthew would call me.

By 5:30 pm I hadn't heard anything so I called the service department. I was told there was nothing updated in the computer so they put me into Matthew's voicemail and I left a message to call me. He never called.

I called again this morning at 9:00 am, and the person I spoke to said Matthew was with a customer and would call me as soon as he was done. He didn't call back. At 10:00 this morning I got a robo-call saying I had missed my appointment and to call to reschedule.

I immediately called back and asked to speak to a manager - a…

4 days to charge a dead battery

I purchased a Chrysler Pacifica I was really happy with the car until I had to take it for repair. The Pacifica didn't even have have 56,000 miles on it and the transmission went in it. I was told that the issue was internal transmission issue that it had burnt transmission fluid inside.

The vehicle took over 48 days to repair. I was not provided a loaner but had to rent one. I was told that I WOULD GET REIMBURSED FOR HAVING TO GET THE RENTAL BECAUSE THE DEALERSHIP HAD NO LOANERS. i CALLED AND SPOKE TO NUMEROUS PEOPLE IN REGARDS TO THE WARRENTY ON MY CAR AND WAS TOLD SEND THE RECEIPTSFOR THE RENTAL IN AND PROOF OFF REPAIR.

LOOK I AM A SINGLE PARENT HOUSEHOLD HAVING TO RENT A CAR PUT A HUGE STRAIN IN MY POCKET AND HINDERING ALOT OF MY FINANCES. i JUST WANT RESOLUTION AND ISSUES AT HAND…

I recently bought a Chrysler 300 2021. After about 9000 miles we were having issues with leaks in the tires so took it into our tire people. They said that the tires were unsafe and forced my wife to buy new tires as they would not put them back on.

I have taken them to the dealership and they said they would not do anything. I have complained to Chryslers customer line which was a joke. They say that I should have brought them to a Chrysler dealer to have investigated.

Well I couldn’t do that because the tire place would not put them back on. Chrysler would have rather we drove on those unsafe tires to them? Really? They refuse to help me, refuse to take responsibility for these substandard tires which should have never been put on this car to begin with!!

I wonder if this substandard…

I purchased brand new Chrysler 2021 Pacifica had built went to dealer paid almost $3000 extra to have the family Theater and most importantly on that decision was the KIDS GAMES!!! And since April they don’t work I have spent hours back and forth with Uconnect saying it needs updates 8 months later no resolution took to dealer they don’t even know what to do what a robbery

Chrysler/Dodge/Jeep on the Island of St Croix,U.S., Virgin Islands ,I AM TOLD, does not repair MY CHRYSLER 300-C SRT-8, Because the vehicle is over ten years old.

road side assentancs done not work and I had to tow my own jeep to dealler

I called North Olmsted because I had traded in a Chrysler 200 that had some time left on a Mopar 7/75000 mile warranty they sold me when I purchased the car new. I wanted to know was if there was any refund on the unused portion of the warranty. The Finance Manager Walter Kris at North Olmsted is plain old rude, He complained about doing his job, bad mouthed other CJDR dealers and whined about how busy he was. He even argued about who called who and I had to play him a recording of the message he left me.

I bought a the Chrysler 200 new in 2015 from North Olmsted CJDR. I was happy with their service even though the Porter smashed my new car into the bay wall on delivery day. The owner was very nice about the whole fiasco. I believe the owner of NOCJDR would like to know how his finance…

I have a 2005 Magnum that they fixed the air bag in . This car is my sons car now but when they fixed they damaged the dashboard and he never told me is there anything I can do to get it fixed

Limited for Check engine lite on and rough idle (po2302). They sold me new cylinder heads, I have had it back in 4 times since then, and one excuse after another . Now the rough idle and lite are back with the same code PO2302 they told me a pinched wire???

Did it need the heads ??? well they put them in when they did the cylinder heads. I just cant trust them

My adult son purchased an oil change package prior to pandemic and only used 1 of the oil changes. It is under his name Ryan Schneider for his Ford Fusion. The package was purchased at Rhinebeck NY Ruge’s Chrysler Dodge.

We went to use another one recently and were told they’re expired. This is unacceptable. Under normal circumstances this makes sense. Under a worldwide pandemic this needs to be accounted for and an extension needs to be made. The entire world has done this as a result of this crisis.

We have three Jeeps one Dodge ram truck all three of them the transmissions had to be rebuilt didn't last no time the Dodge ram transmission done vent rebuilt in it twice Chryslers transmissions and motors are crap my husband loves Jeeps but I'm not willing to keep spending money on crap that we have to constantly fix I have breast cancer we don't have the money to keep pouring into your garbage and y'all don't even try to make things right

Maybe you can help. I ordered parts from the my mopar app with points from my dodge credit card from the dealer here. He ordered the ones off the website. The website had a mistake on it and it was the two parts i ordered .

The page has been corrected and the parts are gone. I received the front and rear strut tower brace for a neon and not a 2020 challenger widebody scat pack. Tbe dealer wont take the parts back because hes not sure how since ordered with points 2 who pays the 15% restocking fee me him or you.

3 hes not helping and basically said i had to figure it out. I am a 3x challenger owner and I feel very unappreciated and the dealer here will never see my business again. You have no # to call part.

Customer care is a good joke. All i need is someone there to call the dealers…

I own three Dodge Challengers. All of them have recall notices. My 2015 Hellcat has a recall for the Evaporative Emissions Canister and Catalyst Efficiency. The closest Dodge dealership (Glendale Dodge, Glendale CA) just told me they don't have the parts in stock to perform the recall services and it will take a week to 10 days to get them. Seriously?!

I understand the impact of supply chain disruptions, but catalytic converters and O2 sensors are the same across every model of Challenger (and likely every Charger as well). They are common parts. Knowing that you have recall notices out, how can you not have the necessary parts in stock?

And thanks to California's arcane registration requirements, I can't renew my registration without getting the recall services performed. Pathetic all…

my case number is 8075 6840 I get phone calls from Chrysler customer service and they still can't help me. when I talk to customer service down in Florida. they don't know what the f*** to do on a complaint.

waiting for over a week for the supervisor call me back his name is Lewis never called me back. I get a phone call from a schmuck asking me what's the problem. the problem is I'm going to see him Court you motherfukers.

I put a complaint last week and spoke to the supervisor and nothing has been done no call back no nothing. Carlos never respond I got somebody else on the line and I gave him the information and no callback.

now I know why your guys got one star on the service. call back number 646-342-7065. if I don't get a call back by Wednesday I'm going to court. this is straight-up Bullshit. why I'm putting this online for this way I have a paper trail before the courts.

SWITCH HAD WENT BAD. NOW I WANT THIS THING TO BE RESOLVED CAUSE THATS JUST PLAIN THEFT,ALSO THEY WE,RE TO REPLACED THE BATTERY IN WHICH THET DID NOT.