Chrysler

I purchased a 2008 Chrysler 300, it has 53,000 miles on it. The dealership is refusing to fix my car, the same dealership I purchased it from. Please I want my car up and running, they are saying it needs PCM, well I want to get my car up and running.

It’s been parked waiting for some at the dealer to help me. I’m so upset that I’m being treated like this. That car has plenty of life in it, please help me. Mary Burton, Philadelphia Pa. The dealership is Gary Barbera 7700 Roosevelt Blvd.

I have purchased several cars from them, why, why they won’t help me.

Good day I purchase a dodge durango 2021 to begin they sold the car with 6500 miles as a new car now I realize that I was scam and also I having a lot of electrical the dealer got flooded and that car was in the lot when that ocurre I’ll ask the salesman if the car was involved in the flooded form last storm and he told that I wasn’t and

took the car to a different dealer and they told that the car might have some water damage I would to get a call back before I go any further or look for a lawayer my cell number is 973 3321126 my name is Jose sotlmayor the car will be register as my business name KIMKAS SERVICES INC 60. Roosevelt ave Clifton nj 07011

I have a 2007 Town & Country mobility Van built by Braun. According to the service manual Chrysler is to be contacted regarding problems with door open and close. The door opens and closes twice completely when trying to get into the Van.

McKay Chrysler did $300 worth of labor on it and still didn’t remedy the problem. The technician did mention a concern with the door rollers, so I asked how much it would cost to replace the lower rollers assembly. The service advisor said he'd get back to me.

After not receiving a phone call, I called again the next day and spoke with a different service advisor who said she would get back to me. Nobody from this dealership contacted me. Should I get a refund of my $300 since they don’t want to work on my van?

Chrysler sent me a notice for a Y47 recall on my new 2021 Chrysler 300S which I purchased 3 months ago. I was told to take it in to the nearest dealer for this free service. Took it to Pleasanton, CA dealer, dropped off in AM.

At 4pm they called and said their vendor didn't show up to do the work on windshield and I had to leave it overnight. The next day Friday at 3PM, I get a call that while under repair, the entire windshield glass shattered, new one was ordered but it would be until next week until I got my car back.

They didn't offer a rental or asked if I had a ride to work. After I asked, they gave me an 800# to call. It was MOPAR and they couldn't help me , then I called a case manager all they did was give me a case number and said it was the dealers responsibility.

The dealer…

To whom it may concern, (Case #: 80500306)

We were advised to contact Chrysler complaint department regarding a warranty issue.

We spoke to two different people when calling number 1-800-992-1997.

The first person seemed to be a buffer that was instructed to clear the issue if it were simple and send the customer in the right direction.

However, that person was not able to correct the issue and transferred us to a second person. The second person was someone asked many questions and received all the issues that were at hand. The second person advised us that the case would go to the Chrysler complaint section and we would receive a phone call or an email within 1-3 business days. The complaint was filed on 09-10-2021 aa 10:30am.

There has been no contact with us and today is the 10th…

My daughter purchased a Dodge RAM truck. VIN IC6RR7LTOLS143980. She is a frequent source of transportation for me and my physical limitations made it impossible for me to climb into the vehicle. On the advice of the dealer we purchased and installed running boards at a substantial cost and as we were advised to do, filed a claim with the AutoAbility program through our local dealer.

My physician completed the required medical form describing my physical condition and how this device would enable me to access the vehicle. The dealer who submitted the claim on our behalf was aware of the relationship between the owner of the vehicle and myself.

After waiting an extended period of time for a response. we were advised that my physician did not note that the owner of the vehicle is my…

I have no idea if this the place to file a complaint. This is regarding my 2015 Dodge Challenger R/T Plus that I bought in June of 2020 at the local Dodge Dealership in Lodi Ca. I bought the car with only 14K miles on it.

It is the second of the three challengers I've bought from Lodi over the past four years. It is an extremely well maintained car. Last May 2021 a vibration stated when braking. While test driving it I stopped at a local Transmission shop that's owned by a good friend.

After driving it he knew what the problem was and back at his shop he put it up on a lift and sure enough it was the drive shafts center career bearing. I took it to Lodi Dodge. Travis was my service manager and after a quick look they confirmed the problem and he said they would replace the drive shaft…

I will go tru courth if i need but i will fight.

I have a 2017 Cherokee Limited that I bought brand new from day one I’ve been telling them it has not shift right I literally had to carry oil with me and it uses more gas and oil then my cylinder expedition did, it is by far the worst vehicle I have ever owned and a dealership says this is all normal well other people have driven my car and said this is not normal!!!

My screen is delaminating and doing all kinds of crazy things to my car. Turning things off and on switching radio stations, turn seat heater on and off changing the temps inside the car and all sorts of things, When this happens it is very distracting to me as a driver, therefore this is an safety issue. What can you do to help me get this problem solved and eliminated before it causes an accident?

I do not appreciate the dishonest business practices of your dealership. I have had to replace my starter 3 to 4 (which is it 3 or 4 times) times in a year. Starters don’t go out that often. Your dealership charged me for a new starter but kept installing refurbished ones.

This is just the beginning of their deceitful practices. I also had to replaced my transmission. I was left with no means of transportation over 6 months because they kept telling me they we working on my car. I have never known a dealership to work on a vehicle for such an extended amount of time.

After my car was returned, the car has been snapping the flywheel. I had to replace that twice. On the third time, I asked them what was the problem. They said that the transmission is not the right one/size that should have…

This dealership sold me a 2015 Jeep Patriot with very bad tie rods and very bad wheel bearings. 00 dollars. 00. 00 dollars. I should have not had to pay this at all. This happen in early July! Shouldn't be selling cars like this.

Hi there, We took our vehicle in for a diagnostic test, the diagnostic test showed there was nothing wrong but the mechanic accidentally broke the fuel gear. The dealership is now stating that it is our responsibility to pay the $1800 to have it repaired. They also verbally promised us that the diagnostic fee would be waived if we got the car reports with them, and now they’re retracting that statement.

Catastrophic brake failure due to failure of the hydraulic control unit, anti-lock brake system.

Driving a 2011 Dodge Ram with approximately 134, 450 miles.

7/31/2021 was pulling up to a closed garage door going about 2 mph.

Brakes failed causing vehicle to go through the garage door.

Vehicle brought to independent service (PTL Tire & Auto in Ham Lake, MN).

My complaint would start with I’d like to know if using a service company like carefree car protection is a corporate decision or a dealer decision? I purchased a 2019 ram 1500 and was sold a service contract in the amount of $4000, without reading the fine print, a mistake on my part for sure.

When I sold the vehicle two years later to my surprise was told all that money was non-refundable!! What a crock of shit!! There’s absolutely no reason for a company to keep monies from a contract that they are no longer responsible for, NONE!!

And to make matters worse, the attitude and the way I was treated at Colorado Springs Dodge in Colorado Springs just added insult to injury to say the least. I will never purchase another vehicle from this dealer. Typical, they’re all nice until you make a…

Just had the worst dealership service since I had to deal with Greenbrier Dodge. Brought it in for a failed A/C compressor. That turned into 4 return trips and additional damage to the vehicle. They forgot to reinstall parts, not once, but twice.

The service lady was condescending and the service manager was totally inept. If they just had owned up to the mistakes, I would have been fine, but they gave me uneducated generic responses that made zero sense. Unless you want a horrible experience and more damage than actual repairs, I would go somewhere else.

I will be doing business with Hall automotive in Virginia Beach and will make sure that the service department knows and everyone hears what a nightmare Southern Dodge, in Norfolk, VA is.

I have a 2019 Pacifica that has been serviced twice for electrical transmission reset, a passenger side boot replacement and this time a driver side shield replacement and still waiting for a power brake booster. I called for service due to brakes going up and down when at full stop.

Was told to bring in two weeks out. After telling them we are talking about brakes, I brought it in July 29th. I was informed it needed a power brake booster and was advised not to drive it. The van has been at service since.

After 1 and 1/2 weeks the part arrived only to be defective. On order now with no estimated arrival. I have been told numerous times even though you advertise VIP service and can have your vehicle repaired at any location, you cannot get a loaner unless you purchased the car at that…

2017 PACIFICA RADIO/INFO CENTER NOT WORKING HAVE HAD RADIO REPLACED 3 TIMES AS OF THIS MORNING AUGUST 21 RADIO DOES NOT WORK AGAIN LAST MONTH WHEN THIS HAPPENED HAD TO PAY TO RENT A CAR AND 100.00 DOLLARS WE HAVE AN EXTENDED WARRANTY SOME ONE HAS TO RESOLVE THIS PROBLEM

To Whom it may Concern I wanted to write in regarding some issues we have had with my 2020 Pacifica. We made the jump from a long and loyal Toyota owner to give Chrysler a try with the Pacifica for our family.

Within 6 months we had our first incident, and we knew we made a mistake and we were in for a long ride. We purchased the car in February of 2020. In July of 2020, we took a vacation out to Utah.

While parked at a little tiny spot in a very small town, we had an “outage” occur. We had locked the car and went into a store to grab some lunch. One of the kids forgot their jacket so when we went back to the car, it would not unlock.

Everything was completely locked out and not responding. We were able to open the door after a few minutes but that made the alarm scream – we couldn’t get…

I bought a truck from Prince Frederick Chrysler Dodge Jeep dealership on 265 Solomon island road Prince Frederick Maryland After a few months Is after I bought the truckTook it in for service They found that there was 2 broken bolts at the manifold Exhaust After the repair I bought it home on the way home Check engine Is light comes on I took it back couple days later it was a short that burn a Shutter motor out the Service manager Call my warranty service They were supposed to pay for the Repair I end up paying for it out of my pocket I need To be reinverse

Tripped over some left over light pole bolts. Hurt my left elbow tried to tell the pre owned supervisor an they were rude. JUST TOLD ME TO DO WHAT I NEEDED TO DO.

I bought my 2019 Ram 1500 in September of 2018. After a month of having the truck I noticed that the radio screen would black out and in return would not work for several mins, to hours or even days.

I called the dealership that I bought it from to get it looked at. They could not replicate the problem and therefore could not fix it. After several times of my screen going out and getting tired of dealing with the dealership, I called Chrysler Corporation to see if they could do anything.

They assigned a "case manager" to my problem and kept having me to take it to the dealership to try and fix it. After eight months of going back and forth they finally agreed to just replace the whole screen and hardware/software associated with it.

Since then it has been working perfectly fine.

Also…

The WORST company to deal with. I bought a brand new vehicle . JEEP WRANGLER EV . Vehicle started giving me issues just after a month. I dropped the vehicle back at the dealership I bought from and its been more than 3 weeks, they are not able to fix it.

I am without a vehicle for more than 3 weeks, paying for the insurance, paying for taxi and almost close to 70 k for brand new vehicle.

Chrysler is rude. Dealership is no help. They do not have the same vehicle and are not willing to give me refund.

I am following up with them. Honestly, I bought myself STRESS, ANXITEY and SOME RUDE CUSTOMER SERIVICE very expensive.

Honestly, these people do not care for your hard earned money., these big companies want to experiment with your money on their new vehicles and not be reliable for…

I own a 2016 Dodge Grand Caravan SE. The vehicle has 21,600 miles and has been fully maintained including waxing the vehicle with 3M professional wax every 6 months or so since I owned it. Recently, I noticed that I have corrosion and paint bubbling on the bottom of the hood near the headlights on both the left and right side.

I called both Dodge and Chrysler customer service number three times and explained the problem. I also asked if there were any silent recalls or normal recalls. Their answer to me was no recalls on this problem and because my warranty expired November 2020, there was nothing that they could do for me, and the repair would be out of pocket.

I did further research on this and found that I am not the only owner having this problem. I went back to the dealer that I…

I have a a warranty for repairs under Mopar Vehicle Protection. My car has been sitting at the Encore Chrysler Dealership waiting for authorization to perform repairs. I was told that an Inspector performed an on-site evaluation and require an additional 3-4 days to perform a review of that evaluation before authorization to commence repairs can be released.

In the interim, I have to make measurements to get to work without my vehicle. It should not take three weeks to make a decision concerning repairs when I have paid for repairs that are covered by a warranty issued by the Manufacturer.

The burden and expense is placed on the customer because the dealership hands are tied and can not move forward without the authorization and direction of The Manufacturer. If I fulfilled my…

I just bought a new Ram 3500 Diesel a month ago and it came with a lifetime warranty. I was driving to work and the radiator light came on so I pulled over and called for a tow through the Chrysler company tow.

00 for the tow and told me if I didn't pay it I wouldn't get a tow so I payed it. The lady did send me a text with the tow truck company's number, after waiting and hour and a half I tired to call the number with no response.

Then after waiting for 2 hours and no tow truck I called Chrysler back and told them I was still waiting for a tow and couldn't get in touch with the tow company, they asked me to wait and then came back to me and said that the tow company couldn't tow my truck cause they didn't have a flat bed truck to do so.

I told Chrysler that My truck is a 4x4 and does…

Treats their customers different. Never offered a loaner, in spite of having full coverage insurance and car being kept all day. And, have been told differently by other people. Requires ride along when test driving a vehicle, not so for everyone.

Purchased a 3 oil change special, but Chrysler wouldn’t honor it after I had to purchase new vehicle, so I paid $100 for 1 oil change. Bought a brand new Jeep and clutch went bad after less than 50k miles and was treated very rudely and without empathy when I spoke to Larry, the service manager and the corporate office. Must I gone on? If so, call me

My wife and I had our 2009 Town & Country in for service at Billion Auto - Chrysler Jeep Dodge Ram in Sioux Falls South Dakota. Do to a problem with the fuel system. When we dropped the car off “everything “ was working good, when we got it back the radio was not working.

When we asked about correcting the radio problem we were told that it was not the service department fault that radio was not working. We after we had bought the van had paid to have the radio upgraded with the Chrysler factory navigational gps with antenna.

After some talking and a few complaints. The service manager agreed to fix any problems and replace our radio. He was informed of the upgraded radio and we were told that we would get the upgraded radio. After we took the van in when they got the replacement radio.…

My truck dropped the rear and front diff driving down the road normally, which should not happen on a brand new 2019 ram rebel, they are not covering it under warranty and trying to make me pay 13g for it to be fixed I brought all the extended warranty and everything

In 2014 I purchased town and country vehicle had regular maintenance done never had a problem until now 115000 miles on it can't drive it because the engine making noise I looked up reviews on it and a lot of people said that engine is a joke even friends of mine had problems with Chrysler I knew that I shouldn't have purchased it letting all my friends know not to own a Chrysler

Purchased my new Jeep Compass in May 2017. I have just under 36,000 miles on it. It's been at the service department several times for computer-related issues. Currently it has these 2 issues that they are not able to fix: - Start/Stop technology is not working. They charged the batteries and it is STILL not working. They said my car was fixed and when I picked it up was NOT fixed. - Navigation System cannot locate my vehicle. It says I'm in Flemington, NJ...the car has never even been there. They want to charge me $1010 to replace it. That's ridiculous for a 4 year old car with so little mileage.

My VIN number is 3C4NJDDB4HT631130

Based on the service history of the vehicle, and the issues it is currently experiencing, I would like both problems repaired at no cost to me.

My contact…

Requested a quote on a car they advertised for $46,568 on their website. Received an absolutely ridiculous attempt to take my money. The worst silliest charges I've ever seen.

Took my Ram 3500 in for service on a warranty recall. Service department called and said one of the parts was on b/o and has been for several months, but they were able to locate the part at another dealership but I would be responsible for paying for shipping!

I said that’s ridiculous, and I refused, after much back and forth with the service manager he finally agreed to get the part delivered and installed. I got a call the next morning to come pick up the truck it was fixed and ready to go.

I went to get it, drove less than a 1/2 of a mile and the truck still had the shimmy it had before taking it in on the recall. The technician drove it over 40 miles and said it was fixed (I drove it a 1/2 mile) the front tire is now out of balance and is damaged due to the drag link issue.

This…

July 17th, 2021 - I purchased my 2018 Pacifica in February of 2018 from Mancari's Chrysler in Oaklawn, IL with 19 miles on the dash - BRAND NEW. Since the inception of ownership, I have had approximately 10-11 visits to Mancari's service department (not counting oil changes). the following have been repairs on this 2018 Pacifica since Feb. 2018:

*August 12, 2019 - Update TCM / PCM Software *August 12, 2019 - Module, Rear Door Control (RDCM) *May 8, 2020 - Liftgate Chime is not operating / chime is not sounding when cars are passing / ordered PLGM *May 8, 2020 - Rear Washer hose in the right front wheel well is disconnected / reconnected the hose *July 17, 2020 - Start/Stop System Light on Dash board coming on / tested and replaced auxiliary battery *July 28, 2020 - Gurgling noisei n the…

I Bought my vehicle back in 2020 - 2020dodge Challenger and till now, am just dealing with problems.

I have/had not a day when the car running without a problem. I have tried to contact the dealers a lot but no-one is willing to help.

My Car sunroof was replaced and the radio. The both parts are still not working properly. whenever i am contacting them, they are saying we will call you wheneevr we have ability.

when the deal was made, noone said that at that time. I have been visiting the dealers 21days in a row in Covid time.

My biggest mistake of buying this car and will not suggest anyone to buy this and will never going to spend money ever on DODGE

I detected a leak in my gas tank on my 2020 Chrysler Pacifica. Only 5,230 miles on the vehicle. Had it towed to Golling Chrysler at my expense. Was told I was responsible for an appx $895 repair. I did nothing but drive the vehicle normally.

I was told they determined the parts did not fail and something punctured the fuel line. I responded--well, then its a bad design. I have leased many Jeep and Chrysler vehicles out of loyalty to American car companies. I also lease many Fords and have had no problems.

00 told me vibrating problem fixed, I drove it for two days, and vibrating still persists, brought it back to chrysler dealer, after waiting 3 1/2 hours did a quick check up and told me can't find a problem, but vibrating still happening, after being told it was fixed the first time, said it would cost me more to check further, and I should wait to see if gets worse, I feel I spent money for nothing, and

I6 not happy and I don't have anymore money to spend on repairs, I am a senior living off a small monthly pension, any help you could offer would be much appreciated, John Patryluk

In 2015, I bought a brand new Jeep Wrangler Via Military Sales when I was stationed to Wiesbaden, Germany.

When I picked up the new car I purchased upon my return to the United States, it was clear that the vehicle I purchased sight unseen through the Military Sales program (a program which only saved me $500) was NOT in new condition, and did not have most of the features I had paid for (for example, I paid for bluetooth which it did not have.)

The car had trouble driving from the start. However, because of the program, I was already locked in.

My automatic transmission DIED when the car had only 400 miles on it. I then took it in to the dealership for months, over several visits. Chrysler agreed to fix the transmission, but it ultimately cost me $4500 in other costs (I had to have a…

My 2013 Dodge Durango been there since May 28,2021 for a engine install the people never contact until I went there last Friday morning I get there they tell me that they had 5 install engine before me but they told me it's takes 3 to 5days to install look it July 9th and now I feel that I am begging them to fix my truck now they very unprofessional and

don't have respect for the costmers and they can't lie straight anymore to me now I will never referred this Dealship to no because it just people walking around looking busy and nothing else now and they don't answer there phones after 3pm so I have to drive 30 miles to get the same ball face lie once again this the worst car dealer I ever seen in my life now if it were me now I will terminate these people because they are bad for…

In 2016 bought new Jeep Frome Lunes in Sterling, IL. 99% of time have problems service department. To mention a few, not putting correct oil in vehicle, greasy fingerprints on cloth interior, and the latest while driving home from oil change oil light came on.

75 qts of oil - they had not put enough oil in vehicle. Have some issue almost every time. I understand having an issue occasionally, but not every time. I will not go back!

6 months ago when I got an oil change at Central Florida Chrysler. After a few days the engine light on the dashboard came on and also oil changed from time to time I took my van to the dealer and they adjusted some wit=ring. On the next oil change, it happened again engine light came on after a few 5 days of oil change. Recent oil change no engine light comes on after 4 days. The dealer says that it is a transmission. I do not agree because: 1. I have been driving the van for the last 6 month. It runs fine 2.. Whenever engine oil is changed, the engine line light goes away for a few days. I believe that it is not the transmission but electrical connection associated with OIL change

PLEASE ADVICE

My vanInfo: VID: 2C4RC1BG8FR654340 YEAR; 2015 MILES: 71,000

Regards M. Idrees 7500…

Have took my 2018 journey to the dealership twice for the same reason still not fixed having to take it back again the first time change the rims the 2nd time replaced axle still having the same issue having to take it back again

I filed complaint already and awaiting customer service call 617-290-1094

While driving from Boston to Maine with my wife , grandson and 2 dogs on route 93 north at 70 mph my 2019 Ram Truck (27k miles) suddenly lost power. My truck was almost rear ended twice by cars traveling at 70mph.

My dashboard read” shift to P” and then “ Shifter autocorrect activated”. I had to pull over to breakdown lane narrowly missing a truck . This issue is beyond dangerous and want to know what happened and Why it happened .

My Truck did this 4 more times and finally stopped and I was able to get off Highway. Being the 4 th of July weekend all Ram service stations are closed until July 6th and I can’t even get a rental vehicle .

I am deeply concerned for the safety of other Ram owners .

My car 300 2012 is being serve at the eastchester chysler dealership, since May 6 2021 for a motor replacement its June 1 haven't got my car back, my Zurich insurance deliver a motor today june 1I spoke with Rosemarie and she stated they can't find who sign for the motor..

I call everyday and get the run around. Please can help me. My name is Luis Mendez 917 584 4855 . Registration 314076.

I have owned my Dodge Ram 2500 Heavy Duty 4x4 since 2003. The Vin # 3D3KU26DX3G720741. I have kept up on all of the services, and never had a problem until last week. While driving through San Francisco on 19th Avenue, the truck lost power and I managed to get the truck off the main road and into a driveway.

The truck would not start, or turn over. I managed to get the truck towed, after seven hours to a Dodecagons Dealer in Burlingame: Putman The diagnostic was the engine was "frozen". There were no codes showing, no problem with oil or water-just frozen.

The engine only had 87579 miles on it. No one had any idea what was wrong. There was nothing that could be done to repair the truck for weeks. 00. They said they would send it to auction. Dodge/Ram needs to know that I need to hear…

We have a 2019 doge challenger and haven’t been able to drive it now for three weeks because a computer problem with the radio after a update that failed, this causes the battery to drain. The car has no air no radio no lane departure.

We contacted head office they were very rude and acted like Chrysler problem was our problem. Three weeks I think is too long to wait and still no part. The dealer where we bought the car has tried to fix this problem but with no parts can’t do much.

They also told us this is a common problem. We bought a new car because we wanted no problems. We feel that Chrysler should at least provide us with a courtesy car for for this inconvenience.

We have purchased Chrysler mini vans since 1986 and have been happy with them all except the 2015 Town & Country we purchased. We only have a little over 70,000 miles on it. Corrosion has appeared on the edges of the hood and Chrysler refuses to address the problem.

We want to buy the new Pacifica but will not unless this is addressed.

I bought a new Dodge Ram from your Modesto California dealer about 15 months ago. I only received one key as they had lost one. It was in the contract that they would reimburse me for the second key. I have faxed them the bill four times, called numerous times and they send me to someone's voice mail for a call back. Still waiting.

I recently got a call at my one year anniversary to check on my satisfaction. I told him of this problem and he said he would look into it and call back. Still waiting. I called again today and was transferred to a manager in the Parts Dept and he was going to have another manager call back today. Spoiler alert, still waiting.

Absolutely the worst customer service I have ever experienced. FYI, I love Dodge and have had great experiences with your Fresno…

My main reason for complaining is a political statement made to me while at the Rick Hendrick Jeep Chrysler Dealership in Wilmington, NC. I incurred a flat tire while driving to NC from Ohio. Much to my surprise my 2018 Pacifica did not have a spare tire.

When I arrived in NC I went to the dealership to inquire as to why I didn't. I was told by the service department it wasn't in my original new purchase of the vehicle because it was the fault of the new EPA regulations that came about when OBAMA was elected. What the????