Circle K

I'm wanting to complain about one of your stores, located in Pensacola, Fl on the crossing of E. 9 mile and University Parkway. It was over all poor customer services. I was yelled at and accused after asking to exchange a product that did not work after three minutes of me buying the product.

I was told I would be made to leave by the cashier and was refused a supervisor. The cashier involved other people into the confrontation and I was accused of being racist. This is just a brief description of what happened.

I am asking that the tape be pulled and for an apology, for the lack of respect I was given just for returning a product. There will soon also be a following letter describing how I was treated and what happened.

I just wanted to write an advanced complaint before the video, of…

very rude customer service at the Wheaton location(on receipt it says #6709). i found expired product on the shelf and i went to the kitchen area and brought it to their attention. they brushed me off and acted like it wasn't a big deal. that's rude.

they said it wasn't their job to pull it off the shelf.

I'm disabled standing at counter played your spin and win game for free coffee and free soda by winning the game. The store clerk was very RUDE I'm slow on my Walker and cane. Was refused service for being slow, I'm sorry for being slow holding up the line just need time the open my scan app.

Store clerk asked me to step aside instead of helping me. Then started being RUDE telling me to clean up my spill which was small and told other customers to do the same. I was the only one in line.

Can we get paid for being janitors. Hateful hateful hateful. I left in Tears left my Soda and I'm a Senior disabled woman I don't get nothing free I just Won your Spin and Win Game. Please address this Customer service issue.

Its So sad bulling people that made a mistake and spill coffee I'm so sorry I…

I was in ur stroe . while she taking coustmer. I never see that much bad service . I will never come back this store. Store address is 4801 moulton st Greenville tx 75401. I hope u will take action. urs faithfully. Good by

creamers and sugars. 03 for 10 donuts and a thermos full of black coffee BUT NOT ONE SINGLE CREAMER because she was going to be charged 15¢ per creamer???? SINCE WHEN ARE CREAMERS EXTRA TO PUT IN YOUR COFFEE??? She didn't take any coffee cups out of the store and the cooler was only large enough to hold one coffee a piece for 4 adults. Soooo for the NOT!

convienience of using Circle K for a quickie sweet donut breakfast and coffee for all I now also have dishes to wash and a cup of blandass coffee in which milk from my refrigerator was used in lieu of an Irish cream coffee creamer!!!! THIS COMPLAINT RESPECTFULLY SUBMITTED AT 250 DECIBELS (Be glad you got to read it instead of hearing it) FROM CANDICE B.

NO LONGER A CIRCLE K CUSTOMER!!!!

I was recently at a store in Baton Rouge, la and the cashier refused to sale me my items, I calmly asked her why she said because she was over the register and that she can do so, I showed her my I’d and everything, and she still refuse to sale me items, i feel humiliated and disrespected, I’m a plus size woman and I feel she discriminated against, if I wanted to buy items out the store it’s know of her business

This three one know as smurf and redhaired type and the young boy that was hired are a serious problem the one as smurf say's it's the manger and the other two follow! They are very disrespectful to the true management there.

That they come as told like they own and control that area. They are thing's that are as high up in life as they will ever get. The store isn't like the other's! A paper on the wall don't meant anything but that one paid for it to be put on the wall.

This becomes true through there work and how they will do anything say anything to keep there job just like these mentioned. You can't tell a male that can pick you up and throw you with one hand and speak to him as though your more.

In which I've stated that they are a judge waitin to happen! If you don't do then they…

Okay this is a serious problem. 00pm shift today, And was very disrespectful! One Called smurf and her theif experts that came and started up about what another customer had done complaining about having to clean! Telling me and one other about You all stopping us or anyone from sitting outside at the table's that many sit there to eat and just speak to each other!

Sayin about garbage and urine smell and beer can's that wasn't there and there is no such smell there at all! These one's seem to think because the other two incharge of the store gave her a small bit of power because she was there longer!

They way they came out and spoke is good to have the police showup! I didn't have anything to do with the situation to start with. It's bad enough of being accoused of stealing even after…

The store on hwy 182 in houma Louisiana Yesterday because of the last young male employee suggested that I walked out with a free something. And I didn't! I was told ice was free with your own cup unfortunately it was a cup I purchased a day before.

Now I was harassed as though I was stealing from the store. I'm 51 and a Native American Indian I don't need to steal if I did I would be in the same place as those that steal are now.

I've tried to be nice and respectful of them there. I was only around there because there are tables to sit out side. I've been Healingup from a stomach operation and watching my parent that has Alzheimer's and Dementia. You are only as good as your last employee!

I don't like bein looked at as though I need to steal from anyone! I've been accused of it twice…

I ammaking a complaint against one of the girls on Juanita and country club her name is Trina or Tina she works the evening shift over here she is interfering and giving this drunk lots of beer out of your story you can contact me at 602-825-0662 thank you something has to be done about this

I went to a Circle K gas station in Colorado Springs to get a car wash. I paid at the wash terminal and drove in. Nothing happened. There were no instructions. I thought my car placement might be the problem, so I drove forward and backward inside the car wash a bit to try to get it to activate -- I thought it might be motion sensitive. I tried multiple places inside the wash. After well more than 5 minutes, with nothing more than a bit of water dripping from the ceiling on my car, I decided maybe the car wash was broken. I drove out, parked and went toward the main store. A guy named Vincent was coming out wearing a Circle K name tag; I said I was having trouble with the car wash. I asked if it was working.

He replied, “It works if you are smart enough to know how to use it.” I was…

m. on Easter Sunday. e. the young spanish female clerk. Was very Rude to me. And told me they ( circle K). D's. For Alcohol consumption. And when I asked her about it. She said I had to leave the store.

Telling me " F you" and called me a Homeless bitch. I felt personally Offended. And plan on talking to a lawyer. If this issue isn't resolved. By removing the clerk. She used profane language toward me. Please handle this matter. Thank you. Mr. Wyndham.

m. I had visited one of your Circle K stores located at 977 East Speedway Road Tucson, Arizona. I am a caregiver and I had came in with one of my patients to purchase some items from your local store, as I was waiting in line one of your employees who went by the name Jake was checking out a customer before me and

was talking to the gentleman about drugs. and how he was going to start asking the local college students around here to see if he could find anything around! I was completely baffled!!! and couldn't not believe what I was hearing!

the customer kept trying to leave and kept telling him; "I don't know man, I don't know" And then walked out of the store. As we proceeded up to the front of the counter my patient had gotten a glass jar of juice and we were walking so I asked your…

Circle K store at 2733 Starrett rd. Jacksonville Fl, Having been given not just a poor customer service experience but being mocked and ridiculed by B. Heather the clerk. I had asked to purchase 5 cans of Copenhagen in order to use a mobile coupon and purchase 2 more for the in store coupon. B.

Heather proceeded to ring all at once saying the coupons would all apply. That did not happen and I ended up pay far more than I should have. I pointed this out and was told there is nothing that can be done.

This is the 4th time in last 6 months this store has somehow managed to mess up a coupon. But being patient, I ask for a refund vise paying what looked like nearly no coupon being applied. Was told they would need permission to do so.

As well I was told I would have to purchase 2 separate…

I have been buying gas in Madison, Ga. at Flash, it is now circle K. I have a card that I fill up with gas and then go inside and pay. I buy about 3 tanks a week. I know to ya'll that is not much.

I was raised here and run a funeral home here for 40 yrs. Today, the girl at the cash register said, I don't know you. So, you will have to pay. I had to go back into the store twice, to get my care filled up.

The girl at the cash register needs a class on how to get along with people. I have always got good service from Flash. But what a mess today. PLease let me know you received this e-mail. I can't believe after all these yrs. She don't know me.

I buy Christmas gas card for my friends. I have left my wallet at home and Flash was nice enough to let me go home and get it. What has happened.

I am a daily true patron of the circle k on airline hwy and courage Blvd in baton rouge, la. And tonight I patiently waited in line for clerk to get off phone for him to turn back to counter and grab the bag of chips I was going to purchase and crunch them.

So when I told him that I didn't want them then, he called me a mother fucker. Really ticked me off then. m.

Lack of training for counter people!!!!!!!!!!!!!!!!!!!

ALLIYSON & MR. PAUL. THEY ARE LETTING STRAY DOGS IN THERE STORE. THE DOGS I WITTNESS THEM PEEING ON THE POTATOES CHIPS AND LICKING THE CHOCOLATE CANDIES. I NEVER WILL BUY ANY OF THEM OR EAT NOTHING OFF THE GRILL BECAUSE OF THE BAD ORDER IN THE STORE.

THE DISTRICT MANAGER IS MS. TANYA BOYDEN. MR. TIM IS THE STORE MANGER. 00 PER MONTH AT THIS STORE FUEL AND GOODS PRODUCTS. I'M NOT BEING TREATED AS A GOOD STANDING CUSTOMER. THEY ALL NEED TO BE TERMINATED THEIR EMPLOYMENTS AT IMMEDITETY. 2032396 CELL.

I was at store checking prices. Cashier mitchel Nadine at 3948 new bern ave. ,I said I will buy but she was not ready to sell the product. She called her manager she also refused to give prices,,she told me she won’t ring, I can read the prices.

finally I made the purchase but very unpleasant behaviour

today 3/6/2019 @ 4:09 pm I stopped at the circle k on 11869 Pulaski drive,Jacksonville, florida 32218. S. shit or I will not be back. she replied good I don't care. I know if I talked to people like that I would NOT have a job very long.

so please fire that old bag before someone hurts her. order #2883036 register #1. hopefully someone will act and fix that store.

I just got gas at Circle K using a 10 cent coupon. I checked the pump and it said Regular Gas was $2.089 a gallon!

I went in the store to use the coupon and prepay!

When I went back to the pump it said Regular Gas was $2.499 a gallon!

I went back in the store and told the Price of Regular Gas went up to $2.499 a gallon before I started pumping Regular Gas. I was even given my 10 cent coupon because it didn’t work.

I have attached my receipt from the pump!!!

New Locations in CoSpr CO....fail to discount $.05 c per galpond as posted on gas I'll pumps...

Purchased 17gal of Diesel and 7gal gasooline. Last night... New workers state Nada.. no refund of your advertised discount on the fuel pump???

Not even a Circle J card.

W Chin 8159 Gladwater Rd Falcon CO. 80831

I was just at a circle k on 5th st in Barberton ohio. I was behind a lady that ordered 4 polar pops which made me have to wait 10 minutes (yes I timed it). now it understand that polar pops are a big seller.

but is it really necessary to sell them in the drive thru? if there was a dedicated fountain machine for the drive thru employees to use for the drive thru that would make getting a polar pop at the drive thru make more sense.

the drive thru is ment for speedy and convenient service. because drive thru employees have to go to the other end of the store to get the pop, and if there are customers using the machine. the employee has to wait his or her turn to get the polar pop/s.

but not only polar pops but prepared food and coffee seems like it should be a in store purchase only deals…

I was buying lotto tickets in Christmas Florida and my $5 bill disappeared from the counter when the attendant asked for the money I asked to see the tape to see if a customer stole it , he took my name and number and said he would tell the manager in the morning I went by this morning and the manager said he was busy and when I explained that the principal not the money was important I just want to see what customer took it on the tape he said very rudely I am very busy and

no customer looks at the tapes I said Margaret helped me catch someone that stole my debit card He said I ain't Margaret I go by the rules and I got lots of other things to do I have talked to other people in Christmas 32709 and they said complaints get thrown away I am wasting my time. Is that true? please reply

Approximately 4-6 weeks ago on a Saturday around noon, I visited Circle K Store#2704577 I purchased 10 lottery tickets (quick pick) for the North Carolina Lottery. When I arrived home I only had 9 tickets. So I rode right back up to the store to let them know that I only received 9 tickets.

I was asked for the receipt. I did not have one. (I don't remember getting a receipt) However, a nice young woman named Crystal helped me and we printed a duplicate. I gave my name and phone# and was told the manager would view camera footage and call with findings.

I have not received a call. I have asked on several occasions. I have not had a face to face with the manager. Please contact Crystal as she knows about this incident. I would appreciate some sort of communication on this matter.

Please…

I stopped at the circle K located in Zachary, LA to get gas. I was paying with a debit card but it kept reading card error. The cashier which was an older black lady with an afro told me to swipe my card again as she was letting the customers who were paying with cash pay for their gas.

" I walked out of the store and drove to the Murphy Express down the street and my debit card worked just fine there. This is not the first bad experience I've had at this store. " Customer service training should be taught to employees at this location because there's only one decent cashier there that is always friendly.

my whole life. I'm 49 and I've lived here at least 30+years. ; use to be Flash Foods. Never have I had an employee with a rude and intimidating attitude than the one whose working their now. 2 days ago I was there with my boys and she caused a huge scene in and out of the store and to the gas pumps.

She left her place at the counter to do this. It was somebody she knew and the subject was of a friend of who had lied about something and she wasn't having it. A lady watched with a disproving face while her husband went in for gas.

We left and she was still out there arguing with the fellow. I was liked wow, have never scene that happen at this store. But today I was there to get some more gas and I don't think she recognized me from the other day.

I entered the store and was about to do…

Hi , This is regarding Macs store at chelmsford,sudbury,ontario,canada, I like to complain regarding a cashier named viraj or virag not sured, who been rude to me regarding the service. I told him that coffee wasnt hot and so I request to brew fresh and I wait , he told me that there is an issue in coffee machine and he put out of order notice on it.

The next day morning I went and found out its in working condition. well I am not a fool that they get a service in just 4-5 hours. I knew he wasnt brewing just because of laziness and he wasnt ready to listen at all.

so I was pissed off. Hope my identity be unrevealed as I dont prefer to treat special when they encountered me. Thank you.

on 12/31/18 , I visited this store and was verbal abused by an employee and was threatend with out provocation . If you condone this behavior ,I must shop elswhere,than you and god bless all of Circle K people.

Stopped at Store 2741676 on 12/18 / store located at 809 E Dobson, cashier named Sheri very rude and unprofessional, she does not greet her customers, smile or even thank them. Not the first time I have seen her do this, will not stop here again

Several things 12/14 you need to say in email don’t open up the deal of day don’t open even if you don’t use it disappears.

Also you do not carry Diet in 7 up or Canada Dry. 2 stores visited none available. The first one I was going to use but app would not open up. The man just said oh well. No help.

Second one just no dirty available. So after work I thought I would get reguar. But that’s when I was rudely told because I looked at email the coupon disappeared even though I did not get the pop. i asked what i could do she said the problem was app, when I mentioned It was circle k app not them personally so i needed to take that up with you not them.

I know they did not make app they were only workers of circle k. But they would do anything for me to take up with corporate not them. She…

Today Sunday 12/09/2018 @ 3:20AM, I stopped here to get a soda like I do every morning before going to work, as I started to go in the worker was seating outside and told me the store is closed for an hour for the computer to updated. I notice each morning when I go the store is only closed for an hour when this individual is working. If this is true that the store close everyday at three to four, can someone reply to my email and let me know? It's just odd that it's only closed when this individual is working.

Thank you, Sincerely, B.M.

) I am 64 yoa, and look it. Clerk asked for identification. I have NEVER been asked for ID to buy a lottery ticket before, and objected. Clerk said she could not sell me one. I said okay and paid for my purchases.

I went to another clerk named Daniel working by the soda machine, and asked why the other clerk asked for id. He said that she was new, and that they all were supposed to get id before selling lottery tickets (in New Mexico).

I said "okay" and began walking away. Daniel then yelled out , "If you don't like it, you can go somewhere else". I left the store went to my car and got a pen and piece of paper. Going back inside, he was now cashiering, so I got into his line.

His next move shocked me. He threatened to call the police and have me banned from the store. I never cussed…

The Dm in San Mateo likes to throw people integrity out there but he stole from Circle K for months he was turning in 2hours every week for people that didnt even work for you so that his turn over rate would look good He also had managers do train tracks for new hires so that he would not show up on the list If you think someone is just being ugly I hope that you will investigate at lease I would like to know if some one was stealing just so his numbers would look good

00 lottery tickets. The clerk Meica says get lottery and coffee all at once. Which I didn’t I was undecided she started to cuss saying these people make me sick buy one thing then come back and buy lottery scratch off.

This clerk is very unprofessional she’s always cuss like today she said it’s thanksgiving I don’t want to be here beside I’m pms. She’s day the manager want to ban me from store why because I tried to return a bad cell phone charger that the store didn’t honor.

No need to ban me I want go back the clerk Mika has a bad attitude always complaining and using profanity not becoming to a woman. She make your shopping very unpleasant. Someone need to speak to her and Germa the manager is no better he does not manage the staff correctly.

I would like feedback on this complaint.…

I went by the Circle K on Buckner Blvd at Lake June Road in Dallas to get gasoline right around 6:00 pm. When I went inside, the most rude cashier was there. I told her that I needed 20 bucks in gas in the red truck and pointed in its direction.

She wouldn't even look in the direction of the truck and said that she couldn't see it. I told her that it was the only red truck on the lot. Another woman who had just paid for her gas was telling her that she was on pump 4 instead of 5 and the cashier told her if you're on the one on the OUTSIDE, that is 5.

Then she told me that it was dark and she couldn't see my truck. The parking lot is completely well lit It was very clear that she was intentionally giving me problems just to be an A-hole. She has behaved that way before towards me and…

, Shreveport, La. 11/9- ~3:50pm; young white man came in with pennies to buy gas; the two black women behind the counter told him that were not going to count it; he said it was 50 cents. " No response, no eye contact, rude.

She was thin with straight hair to her neck. Every time I go into this store the black women are VERY rude to the white customers. I will never go into this store again. The women who waited on me should be fired.

She had experienced 2 different incidents to where she was physically injured. The first time was Oct 3rd,2018 she was stocking cigarettes and she went to come off the ladder. Her foot had got stuck in between the bottom of the two steps of the ladder to which made her fall backwards.

When she reported it to her managers they told her that it was all in her head and she needs to continue to work. She came home and needed to go the emergency room due to the fact her knee had given out on her on the way home from work.

She went to the ER and they told her she had a "Baker's Cyst on her knee. She informed her managers and I took the excuse from the doctor's office down to the store. She was excused by the doctor from the 9th-11th which she had returned to work on the 12th with crutches.…

2 I went in to the Circle K In Bradenton FL AT 53RD ST. E AND 33 RD ST. E and was greeted by your store manger Tom with a racial slur in front of other customers he said hi amigo I am an American citizen with Italian descent i was offended because the other customers laugh at the remark I dont know what his problem is with me and

dont care i been going in that store for 20 years and never had a problem with anyone till this arrogant piece of crap started working their he makes me fill like im not welcome in the store and always making smart ass remarks toward me, i really had enough of him and will not go back in,i was in the store one morning and they maybe 20 people in line and

he told all of us we can all go some ware else like race track ,he is lucky i didnt punch him in the face im…

The store at state rd 44 and tomoka farms rd Samsula fla Every time I Go in there the clerk in the morning shift ,blonde medium build is always rude ,never smile’s and always tries to scam money off of me she gives me back the wrong change like 3 to 5 dollars every time !

she needs to be fired she’s a rude individual and should not be in customer service.

Hello and to whom it may concern.

I've been visiting the Circle K located at 1600 W. Deuce of Clubs in Show Low AZ. for quite some time now...Until tonight.

My wife and I were on our way home after an evening out and being she's 9 months pregnant she's been wanting ice cream so we stopped in to get some gas and an ice cream cone.

As she attempted to serve up the ice cream onto the cone the machine squirted out a milk-like substance onto the floor and the ice cream came out very mushy and milky. It was unable to stand up straight on the cone like it's supposed to.

When my wife showed the cashier/employee what was wrong, he then talked down to her as if she doesn't know how to serve up ice cream onto a cone. He then told her to put it in a cup instead and that's what she did since it was…

I have been trying to contact the branch on brownsvillge Rd in slidell, la for hours and no one is picking up the phone... What is the problem?? I have heard alot of bad things about that store and for the business phone to just ring for hours is not something that should happen.

What is someone dropped the bank card or identification and is trying to contact them so they can grab it and put it somewhere safe to stop a criminal from grabbing it and messing someone's life up. I am a very loyal circle k customer and hate to see a store ran like that.

A CLOSE FRIEND OF MINE WENT IN TO THE CIRCLE K AT HIGLEY AND UNIVERSITY IN MESA, ARIZONA ON SUNDAY, SEPTEMBER 16 AROUND 1:00 PM. 00 SCRATCHER. 00 BILL. NOT REALIZING HE DID IT UNTIL LATER IN THE DAY. PLEASE CHECK YOUR SECURITY CAMERAS TO VERIFY THIS.

THEY JUST SAID TO HIM, THANKS, WE ARE EVEN. HE LEFT THE STORE. I'M HOPING THAT YOU WILL CHECK THIS OUT. 00, UNLESS YOU CHECK AND CAN REIMBURSE HIM. IN THE MEAN TIME, I JUST WANT TO MAKE SURE THAT NO ONE ELSE IS TAKEN ADVANTAGE OF LIKE HE WAS.

HE HAS NO EMAIL, THAT IS WHY I AM SENDING THIS TO YOU FOR HIM. YOU CAN EMAIL ME AND I WILL GIVE YOU HIS INFORMATION IF YOU NEED IT. THANK YOU.

the manager of the store at 3 on San Pedro by 35 been me for a homeless person sleeping outside not because I stole something not because I gave attitude or cause a scene there because of the fact that I walked in with the person and he ban me from that I've been going to the store for 10 years and I don't think it's right and I would like for someone to give me a call back 210-591-5656 Raquel has yet to call me backfrom this store has yet to give me a call back

dew and a few other things. Notice I used the word use to! Stop in there 2 1/2 weeks ago and the girl working, RERE, I think was her name, was in the office and when I walked in she be right with you.

Got my soda went to the register and waited 8 minutes and then I ask her to help me and she came out and helped me. The next day I went in and the Diet Mt. Dew had a sign that read OUT.

The next day same thing and this went on for 5 days. I called and spoke to the manager and she said she was shorted on product but said she would have more tomorrow. Well I guess tomorrow never came because it is still out.

Won't go back to that store because of the things that happened.

As I walked out after my purchase, the male manager standing outside stated to me " move it out groceries are here" as the semi turned into the parking lot. I had just exited the building.. Very unprofessional conduct.

Early morning of 9/4/2018/ Circle K 4801 W Gandy Blvd 33611. Employee Jelan (jaelen) not sure of spelling, inappropriately propositioned my 15 year old daughter and her best friend on their way to Robinson High School. Beyond asking for the phone numbers, once they told him they were underage, he did not stop with his advances.

He asked them to skip school and hang out at his house, offered to sell them alcohol anytime he was working and suggested he could get drugs for them. My daughter has this on video, but I wanted to contact your office prior to releasing anything to spare her embarrassment.

This is not an employee that should represent your organization .

I stopped at the service station at dyer,indiana to fill up with gas at 2;15 pm on august 31st,2018. after getting gas and before using car wash behind the station I went inside to use the restroom and get coffee.

there were three women employees behind the counter, one was on top of the counter with legs apart,shaking and yelling with the other two laughing loudly. the music was rap music and there appeared to be no control of what was going on.

I left without the coffee or the car wash. this seems to be an ongoing problem and i'll be going to speedway across the street and a little further east. I hope that some form of management takes control soon.

I was at my local Irving in Hammond Plains to exchange my propane tank store K2065 and the gentleman name Memar would not exchange my tank because it was out dated. I got my tank there 2 yrs ago and it was a refurbished tank. Rapid Gas policy is to except all tank with there logo on it No matter if it out dated or rusty. This gentleman ignore the policy chart that says that behind the counter and ignored his co-worker that I know that have been there for years.

I am looking for a FREE exchange and a apology from this gentleman. I talk to Rapid GAS and they said it is his fault and your fault for not properly training your employees.There policy as been the same for many years and it not about to change.

Thanks

Christopher Hood

The management team is a joke they cant keep it professional at there Job I am a grocery store manager. I never once cut a employee hours in half. The do at the circle K in Spencer. They constantly ask things that they wouldn't do at all.

I've never seen a sadder excuse for management personnel. They also keep outdated food in the cold cases I have videos and pictures. Please contact me for them or I could come into circle K to show them.