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Circle K

1.0
541 complaints

Address

255 E. Rincon Suite #119 Corona, CA 92879

The overwhelming majority of complaints involve rude, unprofessional, and disrespectful employee behavior, with staff members cursing at customers, refusing service, and showing poor attitudes. Customer service failures are pervasive, including clerks being on personal phones, ignoring customers, and failing to assist with basic requests. Additional serious issues include allegations of racism, discrimination, substance abuse on property, and unsafe store conditions.

Common Issues

68% (71)
rudedisrespectfulunprofessional
54% (57)
refused servicewouldn't helpignored
26% (27)
racistdiscriminationdisability
18% (19)
overchargedrefundcard error
16% (17)
filthyrestroomstinks

Complaints

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Kevin LeGris

Apr 22, 2023
0

I use Circle K and have for long time. I used the one in North Augusta South Carolina right Highway 20 and that was the worse I ever dealt with. Prices didn’t match product and the young white lady with glasses was attitude from when I walked in the door.

I was there 4/22/23 at 4:25pm. I will not use that Circle K again .

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Shurice Baldwin

Apr 20, 2023
0

Came to the store vineville avenue here in Macon Georgia the cashier has locked the door several people are standing outside want to pay for gas buy your items he has locked the door now he's letting the customers out of the store that were in their store and he just left walking down the street this store is packed with customers and he is so disrespectful it is 7:08 here in Macon Georgia Y'all need to do something about this

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John Bowen Brown II

Apr 20, 2023
0

On April 19 just after 1 pm Arizona time, I walked in to get some milk. I went to pay for the milk and I asked the cashier if she could double bag the milk. She would not double bag and said there are bags at the self serve register.

So I had to double back it myself. This is the second time this cashier has been rude to me. It is the Circle K located at 977 E SPEEDWAY BLVD TUCSON, AZ, US, 85716. The phone number is 5206225246

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C. P

Apr 18, 2023
0

The manager is very nasty. She’s short, no patience and people except her the way she is meaning employers because they know that she has an attitude. Every time she comes to work. I am a customer and I’ve spoken to her several times about being sweet put a smile on your face, if you’re going to have people that are upfront as a so-called manager, they need to do the job.

I have dealt with the Public for a very long time even on your worst day you still gonna be nice . This is unacceptable behavior regardless, if times of bad people don’t want to go to work this is disgusting behavior take it as late as you see it is that what we have to put up as customers.

This is Summerville South Carolina store 1330 I will not be going back specially when she’s there. Her name is Bree. I don’t know…

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Tamara Lucero

Apr 18, 2023
0

I went to the Circle K, store #9082 at approxamately 12:45 pm on April 17, 2023. I walked to the checkout and stood there for a couple minutes, one of the employees turned and looked at me and then turned back around and proceeded to continue what she was doing.

I asked if someone could help me so I could pay for my drinks and get gas. The store employee (Unfortunately I did not get her name) turned around and said there was the self checkout and I could pay for gas there also.

I do not know how to use there self checkout so I had trouble. I told her I didn't know how to use the self checkout. She asked me if I wanted her help me at the register and I said yes that would be better.

She said all I had to do was ask. I told her I didn't know I had to ask to be checked out. I thought that…

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Barbritta Morgan

Apr 16, 2023
0

2631 wrightsbro has very rude employees

and the management up holds it I went in to purchase me a pack of gum and the told me they couldn't sell it to me because they didn't have change for a $20.00 I don't appreciate the rudeness I'm customer that have been going into that particular store for over 10 years and the rudeness of them now senseless and I should not have to go to another store as they tell me I should

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Rikayla Munoz

Apr 12, 2023
0

Every time I go here, I get refused alcohol

There’s a Kelly’s liquor store, an Albertsons, speedway within 4 minutes WALKING distance. This old lady with dyed brown hair and saggy face always denies me. I order a half pint of each time. If not, less. I have a brown mark on my eye, and idk where it came from; I’ve had it since I was a child. I’ve had it since I was little. One time she said said “your eyes look a little…” mind you, it’s allergy season and I have a time card to say I was at work all day. Oh, and this last time, I had my son, and she said “have you been drinking, it looks like you’ve been drinking”. My son is two. If someone hears her making up this bullshit, someone can report it! I tried to call to ask her name, she said “it depends who this is” unprofessional. She’s got a…

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Wygina Loveless

Apr 12, 2023
0

Yes I came in the store 1881 I have emotional support animal I have my paperwork and documentation yes my dog was outside of his vest but I had my papers present with me the lady stopped me as soon as I got into the door and told me she needed my papers just I went into use the restroom and that was it after I purchased something and took my items back to the car cuz I know policy can I use to work for circle k but

needless to say she told me my papers wasn't good enough and I didn't have my dog in here because this was a food store my dog was not even on the ground I was carrying him cuz I did not want to leave him in the hot car I went to the car and got my paperwork she told me that that was not valid when she came from a licensed therapist I would never be back in the store again she…

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Alec

Apr 12, 2023
0

So this circle k MANAGER in Litchfield and western (main street) has been so rude everytime I go and shop. Hes been giving me attitude when ever he in a bad mood . Honestly I'm so mad and full of anger so sad because I want to get my point across but it's hard to understand my small vocabulary mindset .

I really feel so fucking hurt I can't do anything about it because he calls the cops and I know how cops are so as soon he threatened me to call the cops I leave. Because I'd get charge for trespassing, there's times when he lets me shop tho.

I don't fucking understand, why? He has something against me because he was being rude to a young lady along time ago n I stood up for her. Man fuck this bs my point ain't gonna get across . Just know u peace of shit I'm such a good guy to society, I…

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Roger Guardiola

Apr 12, 2023
0

My so call friend Allen Lance Davisson is blaming me about that I got fire from Walmart for sexual harassment for something that I did not do he is calling global ethics and that has nothing to do with him or others and he is taking these problem to circle k and blaming Blanca and Abraham and speeding rumors about me their and I don't got time for bull shit and I am a paying Customer

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Carly Loftis

Apr 11, 2023
0

I walked into grab some water she told me while I was at it I should put some clothes on and that I looks like a streetwalker pretty much and then told me not to come in the store again polite and well obviously after she said that I kind of cussed at her but she was incredibly rude and disrespectful probably no reason at all considering I always pay for everything I get when I go into that store and I'm never rude or disrespectful to any of the workers

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Susan

Apr 11, 2023
0

m. on stapley and baseline I went to get some gas and she said we don't take cash after a certain time don't you see the sign I didn't see this on so I'm almost done under my breath f*** because I really need gas excuse my language and she said what do you have to f****** say it to my face b**** and

my mouth dropped and I just went off and then she continued to call me names and then tell me to get out of the store and I've never seen such a disrespectful ugly worker in my entire life

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samuel jahnke

Apr 11, 2023
0

I put $40.00 in fast pay for fuel didn't get a receipt or didn't get pump turned on. manager said too bad. the store is at 6728 university dr nw huntsville al

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Libby Barr

Apr 10, 2023
0

I was just at store 270768 Milton Florida. I asked for a fantasy 5 late pick asst mgr Stephanie no u have to do mid day. I said ever since they changed I have had no problem. Well I don’t know how to do it. A assistant manager?

She is loud rude & eating when she waits on you. Thank goodness for another circle k down the road that appreciates your business. Thank you for listening

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Wendy Tucker

Apr 9, 2023
0

Your store in winona ms. Needs someone who evidently can run a store just like it’s a holiday today and like alway every frozen drink is blinking like always except the kind they drink and the other day the line had a roach stopping the mt.

dew and u can’t get one within 60 miles of here because in Grenada it’s had a work order in for 2 weeks and nobody has come and winona is just to damn lazy to change there’s out I’m sorry but this is been going on for the past 2 years so don’t expect the new food stuff to be any better cause they won’t keep it up either thank u

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Rodney Fordham

Apr 9, 2023
0

m. order number 671 321 Circle K at 113 North 2nd Street Cochran Georgia 31014 cashier name Shonda

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Ricardo Martinez

Apr 8, 2023
0

Since the implementation of the self serve register has been introduced. On several occasions now I have been to my neighborhood circle k. Only to have to leave as there are too many people in line being taught how to use the self serve while both registers are closed. Even though there is more than one attendant. I don't go to your store to learn how to be a cashier. I understand how having self serve is a nice option. But why would you sacrifice customer service by forcing customer to learn how to use your self check out as the only option while keeping people in line. This is very horrible customer service and a bad business model. The stores in question are in El Paso, Texas: Sunland Park and the Thunderbird stores.

Thank you, Rick Martinez

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TYESHA HAYWARD

Apr 6, 2023
0

I was made humiliated and made out to be a liar and was scared to leave the store I'm so sad how the clerk embarrassed me after you pull me to the side about dirty coins and accused me of being dishonest I'm to sick to went under this stress I'm getting a lawyer

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John bell

Apr 5, 2023
0

The clerk refused to check me out and demanded i use the self checkout. I tried it a couple times but when i had problems they refused to help in any way saying they aren't responsible for any mistakes you make using it.

I almost got screwed out of 25 dollars in gas and the manager and the other worker just said it sucks to be you. I will not use a checkout that makes the entire purchase my responsiblity no matter what.

The staff at the store is very rude.

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Shunski

Apr 5, 2023
0

Received a rude attitude and poor service from diante griffin he was very very VERY RUDE!!!

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Chris Foreman

Apr 4, 2023
0

The Circle K on the corner of 3rd Street in Kill Devil Hills NC... The manager has been there a few months, in this time the company has added self checkout computers,, which of course EVERYONE hated. Instead of saying things such as, "I know it's an inconvenience, we don't like it either". Or.

"I'm sorry, but this is the way the business sees a future, and we as employees have no choice" Instead we get laughter, mocking, and general disgusting attitude from the manager saying things such a as , "I hope they add more". there is ALOT OF PUSHBACK

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Michael A. John

Apr 4, 2023
0

I'm being discriminated against at a Circle K in Port Orange FL. I have had enough! It's only 1 person. He has something out for me I haven't a clue about. He said it's about beer on my breath. I went in the store tonight at 12:05 pm.

I didn't stumble or sway. It's 1:28, now, all my sentences are on par. I can speak Spanish and Italian right now. He is not being truthful, and his fellow employee at the time, disagreed with with him. Get him out.

I'm calling the Justice department tomorrow.

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Person

Apr 4, 2023
0

Circle K, 2037 THOMASVILLE RD TALLAHASSEE, FL, US, 32308-0733

At this location, inside the store they had loud vulgar filled explicit music playing over the inside speaker system. A custeomer next to me complained and the checkout person basically ignored her and made fun of her.

There was also a separate door open to the outside with other employees wandering in and out not assisting customers or managing the store.

This particular location is gross and dirty as well.

I believe the employee who showed such disrespect to his customers is a terrible representative of the franchise.

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Shaun Hughey

Apr 3, 2023
0

On April 2, 2023, I went to the Circle K located 4755 Vollmer Road, Matteson, IL to collect my earning from a winning lottery ticket. I gave the ticket to the cashier who scanned it and informed me I was a winner.

The cashier told me she needed a manager to override in order to pay me however the manager was sitting in her dark colored didge caravan smoking cannabis so I returned to me vehicle and left the cashier with the ticket. I observed the manager exit her vehicle and enter Circle K and I did the same.

The manager informed me that she did not have enough money in her drawer to pay me and to try another store. I went to Jewels and I was informed that the ticket had already been payed out. I retuned to Circle K Shell where the same manager was and she told me that the cashier stole…

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Robert gamez

Apr 3, 2023
0

I walked into the circle k in Louisville Kentucky 3rd Street and Woodlawn to buy a pack of cigarettes and when I told the woman what I was getting she act like she couldn't understand me or hear me or something then I try to tell her again then she kept trying to talk over me and then finally I told her for the third time when I was getting then she was getting loud with me she was being super rude like she was getting racist or something she needs to lose her job with this kind of attitude.

This happened around 5:00 April 2nd 2023 heavyset black woman short hair with her hair dyed. Can't miss her.

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Loria sharp

Apr 2, 2023
0

The circle k on youree dr has a very rude employee she's a slim black young lady

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Gabby Mora

Mar 29, 2023
0

2109 On Lakeland Florida had bad customer service attuide was poorly and didn’t help customers manager wanted to argue with customers saying to come back there and fight very poorly rate -0

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Jaron Young

Mar 29, 2023
0

My complaint is that I been working for circle K for a year and a half never been late never missed a day and since we have had this new Manager all my co workers have transferred or quit because of poor management I think cooperate should come to store 1506 in union s.c store 1506 so we all can have a meeting and see can we make changes the people that transferred or quit work with the company for years to but my opinion is that we need. A new Manager

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Louis Plunkett

Mar 28, 2023
0

Cashier with very very bad attitude constantly !!! Black girl with Mississippi tag on her car at Circle K on McCLellan Blvd. in Anniston Al .

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Vanessa Ramirez

Mar 27, 2023
0

Tracy was the rudest person in this store Circle K, 752 FINNIE FLAT RD CAMP VERDE, AZ, US, 86322 yelled at me for having a problem on using the self service station .said I was giving her a hard time and I asked her for a refund and she got upset yelled at me infront of people told me to shut up multiple times wen I only asked for my money back she refused to give it to me 5 min later she asked her coworker Alicia..she don't deserve to work there. Rude worst customer I have ever had.

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Dawn Gray

Mar 26, 2023
0

I went to store 2723510 as I usually do every day on 03/25/2023 .. the cashier Kris was smelling horrible like body oder and I almost puked right there. Thankfully I made it outside after having to endure the stench while he very slowly rang up my purchase..

if your employees cannot be more presentable then I have to take my business elsewhere... And I will let everyone of my friends and family know also..

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Stormy Parten

Mar 25, 2023
0

The driver of tanker #9486 pulled out right in front of me in Waycross, GA. He never even tried to slow down as he left the Circle K /McDonalds parking lot. I was behind him going through a residential neighborhood where the posted speed limit is 35 mph; he was doing between 43 and 48.

) He did slow down on a sharp curve when he realized he was over the center line. I took a picture of the back of the truck at a red light.

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Gordon Farless

Mar 23, 2023
0

00 asked the clerk why it was so much i got a standard memorized speal she was told to say asked why'd it go up 100 percent nothing was posted to let people know about this out landish doubleing the price her deal was it's still a good deal it's not if you don't come in every day and the Forster frozen drink machine doesn't work for over half of the month that's what we got the deal for i don't see how you can justify raising the price 100 percent that sounds like you are price gouging you lost our family business that was 5 a day we won't be coming back you got the last one i will ever buy again before I will ever come back to you I'll go to 7-11 or anyone else i don't care if I have to pay more I'd rather pay more than have my money stolen from me with as many companies going out of…

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Pam beverly

Mar 22, 2023
0

Manager was rude I was there at 100pm there was no lunch stuff fix no nachos ste said you can't fix what ain't got we don't get a truck till Friday that's 2days from now. I feel it that was true she needs to order more

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Joe Manriquez

Mar 22, 2023
0

I went and got a car wash on Mon. 3/20/3023 @ 1:00 pm. When I got home I was fixing to check the oil on my vehicle and noticed some black specks on the hood. Upon closeup examination the paint was chipped because of those big brushes.

That tells me those brushes have debris in them. I went back and told the manager and he took pics and my number and said he was gonna notify his boss and said they would get in touch with me. I'm still waiting.

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James

Mar 21, 2023
0

Pulled in the gas station. Your employee outside smoking, The older was very strong on her and outside the store her name was maleri circle k on 8911 day drive Parma height find it very unprofessional and not looking good for your store or store manager to have employees sitting there. Smoking weed on the job especially when you have customers constantly coming in and out

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Latoya Foxe

Mar 20, 2023
0

Today Saturday the manager of the store (199 pine valley road, Jacksonville NC) rang up my lottery numbers at about 12 noon today, I had a winning ticket as well. I asked her would she do them separately and give me receipts from the lottery machine for both transactions.

She refused to do them separately insisted she had to put them together. Refuse to give me the receipts for the numbers I played. She did give me a receipt for the winning ticket I redeemed but she incorrectly ran my numbers. They were wrong.

Missing sheets, and said she didn't have time to figure it out to fix it. I told her I wasn't leaving with out my receipt and she finally gave it to me but refused to find and fix her mistake.

Lottery officials state if an error is made I must address it before leaving the store…

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Virgie Bailey

Mar 19, 2023
0

I went into Circle K in Athens Alabama today and the cashier refused to sell me cigarettes and when I was telling my husband what was going on the Cashier Samantha told me to shut up. She doesn't need to be working in a place like this.

I was a customer and she had no right to tell me to shut up. Something needs to be done about her. If nothing is done then I will take my business elsewhere and will make sure people I know doesn't shop there

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James Argudo

Mar 18, 2023
0

Tonight I was yelled at buy an employee name Desiree continuously told me get the fuck out because I have my dog I threw my dog in daily for the past years she was on a harness not only a leash but a harness I was getting screamed at because I still pay for my drink as she harassed me she works at Speedway and Craycroft and I would like I want to contact me back my email is argudojimmy09@gmail.com

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Shakeema Bradway

Mar 17, 2023
0

My sister used my car and fueled up at one of the local Circle K. No pumps was bagged off but the truck was there fueling the underground tanks. Now I've worked for gas stations for over 5 years and I know the pumps are suppose to be shut down until truck leaves.

Due to them not being shut down and my sister not knowing, my car is down and it was running fine before. What will Circle K be able to do to get me back on the road?

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Kelvin North

Mar 15, 2023
0

Went to purchase a Gatorade from Circle K on Dunmore Rd. E. I had just used my ATM card at two other businesses within the last 3/4 of an hour. The card reader wouldn't accept the tap function and I mentioned to the teller I just used it elsewhere, he insinuated my card wasn't good or had no money in my bank account.

By this time I had inserted the card and was in the process of applying my PIN when he said the afore mentioned. " I'm not racist but this East Indian has to learn some manners if wants to live in this country.

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Vicki

Mar 15, 2023
0

Every time you go in there you get horrible customer service. Today I go in there and the crabby lady behind the counter says did the screen come up for your discount and I said no it did not and she said well I can’t give you your discount today cause my screen is not working.

With another register right next to her not being used. This is how they think they don’t use their brains I left unsatisfied and usually do unfortunately this is the closest gas station to my house and out of convenience I have to use it otherwise I would not.

She did however allow me to use her soup and save but I could not save money on my cigarette purchase which I count on every day. 20 and I smoke a pack a day which is 365+ dollars a year.

So your employee is costing me money by coming in there

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Sandy Johnson

Mar 15, 2023
0

Store# 2741628 is awful! The manager never orders change so they always short u the change. They are always out of cups coffee and soda and cigarettes. extremely rude. Hispanic lady with long hair that always wears a mask is an extreme bitch!

I'll leave the store with nothing rather than go to her register

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Carla Buchanan

Mar 14, 2023
0

You did not pay me for the extra time and service I had to do on my own in your self check out. I will find other places if you continue to keep this stupid system.

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Mona Tsui

Mar 14, 2023
0

Circle k game blocked my phone number, my husband, my mom and my daughter’s phone numbers too. One day my coworker decide to send my her car wash and I did not get it so I called. Not only they are not helping me, they blocked all my friends and family phone number just because I have their permission to play for them and claim to bring their gift during pandemic.

This is few years now. They said I have to provide my cell phone carrier, name and phone number and invoice in order to activate my account. All breaching under privacy act for human rights. Who my carrier is none of anybody business but mine.

Invoice has all my personal information and why they have to look at it? The are not the law or police. Even they are still don’t have the right to know all the informations. They are…

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Lorna Lamb

Mar 14, 2023
0

Used a circle K rest room today whilst making a purchase. Could smell bleach in the bathroom but there was no one cleaning or anything to say they had been cleaned was careful my clothing didn’t touch the floor but later noticed bleach on my clothing.

The bleach must have been literally everywhere!!! Clothing ruined and now unwearable photo attached. A warning that bleach had been used would have prevented this. Please advise what can be done. Thanks

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ron maruszak

Mar 13, 2023
0

On 3/6/23 I was told my beverage subscription expired and need to be renewed. order no 481590 Store 4705252. I came back the next day with a beverage subscription that was purchased on 2/20/23 order 464450 store 4705252. The cashier (it was not Rick) said she couldn't help me.

My 2/20 beverage subscription was good until 3/20/23. But I was asked on 3/6 to purchase it again. I should get an extension of 2- weeks on my phone 216-310-2540. Can you do this for me. The cashier told me to call corporate at 330-630-6300.

Try calling your corporate number it doesn't work. You can't dial "O" and get the operator as the prompts instructs you to. I love this store. I'm amazed on the number of errors your cashier systems generates. 99 cent coffee charges for coffee I didn't buy.

Then you have to…

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Joshua Pate

Mar 13, 2023
0

I was employed at Circle K, storenumber 3224. I worked there for 2 days. The manager and I did not get along, he is not suited to be a manager for a store at all because he is not good with people. I decided to quit.

the first check I have not received at all. I got my second check 2 days ago and it wasn’t on 3,75$. I worked 8 hours and had 12$ an hour. The paycheck doesn’t even show How many hours I worked or my hourly rate.

It shouldn’t have to take a month to receive payment.

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David Bishop

Mar 12, 2023
0

The Circle K on west Springfield in Champaign. 2 days in a row I’ve gone there and they r putting signs on door that basically states they r on break for 20 to 30 min and locked up! Wtf? Do u know how many people go thythere in 30 min!

A lot of times they r closed period!!!! U r losing business at this location in Champaign Illinois! U have 2 stations on sprifield ave. This is the one farthest west in the 2700 block!

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Jessica Lloyd

Mar 12, 2023
0

I swear you guys to hire people that can never get the job done right and after tonight I'm done going there forever. Your cashier named Christina was on the clock working at the gas station job tonight and I had 5 kids with me we got slushes and the whole time this guy was talking to his friends when I got to the check out he told me that he would check me out in a minute still talking to his friends and

didn't care to ring me up! Sad thing is I used to work at circle k and I used to be a big fan here lately all you guys have been hiring is people that do not do their jobs so now I will no longer be going there.

I'll continue my business else whenever where people treat you better than this guy done!

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