Frederick Seibel
Today I was refused a Vaccine, was told my insurance company was the issue. Left your store and went to Rite Aid and had no problem getting my Vaccine. this tells me there is a problem at your Grensburg store, zip code 15601.
CVS pharmacy locations are experiencing severe operational problems with prescription fulfillment delays, medication stock shortages, and extremely long phone wait times (10-20+ minutes). Customers report frequent system outages, misleading notifications about prescription readiness, and inconsistent staff professionalism. These issues particularly impact vulnerable populations including elderly, disabled, and chronically ill patients who depend on timely medication access.
Common Issues
Today I was refused a Vaccine, was told my insurance company was the issue. Left your store and went to Rite Aid and had no problem getting my Vaccine. this tells me there is a problem at your Grensburg store, zip code 15601.
Today at 8 a.m. we entered the Poulsbo, Wa. CVS store. First customers in the door by the way. So, going to get the coffee that is on sale for K-Cups, there are NO products on the shelf. I am so discussed with this store. NEVER has the sale products we are looking for from the ads. I've been in there at least monthly to shop and only a limited number of products are even on the shelves. I can see why the parking lot is empty most of the time when I drive past.
If the sale add comes out on Sunday at 8 a.m. I would think the products would not have been sold out. You can count on me not ever stepping foot in the store again!! If you had a "0" rating then I would have clicked that. I will take our business to Rite-Aide, Wal-Mart, Safeway and Walgreens. I sure feel badly for the clerks and…
Practically every month there is a delay with refilling one of my prescriptions, specifically Protonix. I have a yellow dye allergy and can only take the white or pink pills that have to be special ordered every month. To better meet my needs, I think that the order should be placed very early.
Other meds are filled in a timely fashion. The thing that pisses me off the most is super expensive medications like Carafate and Janumet are filled regardless of me repeatedly taking them off of automatic refill, calling in and repeatedly telling the pharmacy not to fill it, and speaking to individuals in person telling them not to fill these medications until I request a refill.
I know there is an enormous greed for money, but it's unethical to ignore my requests regarding these medications…
Should CVS and clinics work together interdisciplinarily?
This is my second time that I experienced being stuck between CVS and my clinic. A few weeks ago, my prescription for special CVS was sent to the Sequoia Station Redwood city mistakenly. Instead of calling my clinic to inform them to send the prescription correctly, employees at Sequoia Station RW shirk their responsibilities to patients. Then I had to write an email to my clinic. My clinic just said that they have sent out their prescriptions. After calls and emails between CVS and clinic, I finally had my medication.
Last Saturday, I gave up my request of filling my medication. I was told that I can pick it up on the next day. My husband came to the Sequoia Station today and he was told that the medication can be filled up in 20…
2018 my husband Larry Osburn, went to have a script filled for a replacement freestyle libre at the CVS on Rowan Rd and Rt. 54. Megan approached and complained she did not know how to do the free replacement and huffed in disgust over having to fill this script.
Another tech approached and was able to assist my husband with professionalism. Normally, when we are at this CVS we have a great experience. If Megan is in customer service for CVS, she does not belong in this position
CVS 118 Main St. Liberty SC is where I get prescription medicines. I had 2 refills in early October, 2018 and the other 8 medicines refilled on October 18, 2018. Ever since, I got these refills (all but one was for 90 days) CVS Liberty's computer has been calling me every day telling me that I have a medicine needing to be refilled or wanting me to put my medicines on automatic refill. I have never and will never put these on automatic. You need to find out what is wrong with CVS Liberty's computer and fix it.
PS CVS Liberty SC can't seem to keep me wife's prescriptions straight either. If things do not improve very soon you will be losing three(3) customers ( Robert Myers, Mary Myers, Alex Myers)
I was trying to pick up a prescription for your store on 1204 E Lufkin Ave, Lufkin Tx. on November 11, 2018, while encountered one of the ruddiest clerks in your pharmacy department that I am amazed how little she appreciates a good job with a wonderful store. I had gone to your store on Wednesday November 7th in the afternoon because the other CVS on Frank Street checked and the store on Lufkin Ave had in stock the medication my bipolar son needed was in stock, and the prescription said name brand only. Dr Buttar was the Doctor.
The clerk was a black lady who has a real attitude and superiority complex. She glared at me, tried to intimidate me with another white clerk looked on with unbelief. I explained the other store sent me and asked to see the prescription which she would not show…
6 went in to pick up medicine had a conversation with associate about medicines I wasn't taking and to have them remove from list. On arriving home I look in bag to find one of the meds I had taken off.
Return to store to inform them of error Pharmacist inform me that its my fault that I received wrong medicine. Pharmacist name Shenna doesn't know that you can remove unwanted medicine thru your computer system and told me I was impossible to do that.
She apparently needs some retraining. And manger on that shift wouldn't give me her full name to put in report and I thought that was wrong. Unprofessional all the way around
Medications out of stock, come back tomorrow. Opt for automatic prescription refill, get placed on phone list for multiple phone calls each week for advertising (harassment) purposes, no other benefit. Pharmacist assumes that they are better educated and talk down to the customer, Cashier determines that since you are reading the agreement form before signing that you are confused/senile/stupid and uses baby-talk to communicate.
Medications are miscounted/shorted to require more trips to pharmacy to encourage more purchases, Trips to local doctor's offices include discussions with other patients and receptionists concerning how horrible and frustrating it is to fill prescriptions at CVS. Talk to store manager concerning problems, receive politically correct groomed response that they are…
since you cut back on help in the northampton,ma. store on king st. in the drug store, you service really SUCKS! can not get prescriptions filled on time and that their always wrong! when you go pick them up ,theres a 15 to 20 minute wait , even tho they were called in to be order week before!
HIRE more help and get your ass out of your head!
on 10/29,left hospital and went to cvs in sun city center,fl picked up prescriptions,went home and realized no oxycodone called store and after a 15 minute hold,pleasant women said she had left a message on home phone;she had she said they did not have oxy and wouldn't until about 5 p.m the next day yes,i understand the problem with oxy,but leaving your customers without it for 24 hours,is beyond unacceptable not sure,but she may have said that they did not receive a scheduled supply on 10/29
I went to my cto get my on October 1 which is in Merchantville n. i am 74 years old and have never had a flu shot hurt so bad. I have not been able to use my arm for almost a month, it cost me $60 for all this pain .
My son who was with me said he almost broke the needel in my arm. If the pain does not go away I will be seeing a lawyer. Not a happy custermer Helen Russo
Ladies room is very dangerous at 470 Rte 36, Highlands, NJ 07732. Room is on motion lighting. Complete darkness in whole room. Had to use my cell phone light to be able to find stall door to get out, Very scared, Motion is not near the person using the handicapped stall, It is in the front of the the room, so you have complete darkness.
I reported this at least 3 times in the past year to the manager. No manager on duty today, so I informed at least 4 people at the store. This is the only store I use that has motion lighting in the restroom.
Please let me know what is going to be done to correct this. Someone is going to get hurt is something is not done. I will have to go to another store if this problem still exists for my own safety. com.…
VERY DISTURBING AND DISHONEST PRACTICE YOUR PHARMACY IS INVOLVED IN,PICKING AND CHOOSING WHO GETS MEDS AND WHO DOES NOT. WILL BE CONTACING THE CONSUMER AFFAIRS COMMISSION ABOUT THIS MATTER.
Visited CVS Pharmacy today to pick up prescription for my husband, Luke, following a call from the pharmacy on Monday to tell me the prescription was ready. There was nothing ready. Only one of the three-packs of Advair was available. Since my husband needed the Ardvair in a few days, I was advised to take just one and pick up the rest later in the week. However, on checking out, I was charged $95.00 for one. The previous time I picked up this prescription it cost $196 for three, meaning I would now have to pay about $300 for three. Unacceptable. On the advice of the Pharmacist I agreed to wait until CVS could obtain one from another pharmacy - the nearest alternative CVS is far from my home. I now await a call to tell me I can pick up the full order. (Survey ID 2461 5185 5650 376 28).
I…
NEVER GOT A REQUEST FROM CVS... SERIOUSLY THINKING ABOUT CHANGING TO ANOTHER PHARMACY. I ASKED THE PHARMACY TO CONTACT DOCTOR AND WAS RUDELY TOLD I HAD TO DO IT BECAUSE THEY ALREADY HAD. NOT HAPPY!!!!!
00 off coupon. I had it sent to my extra care card. I had no intent on going to CVS today but because I received the coupon I went with my friend to use the coupon. I chose a Loreal product because I had a 40% off Loreal coupon also.
This transaction should of took a minute to purchase but the supervisor said they could not take the coupon because there was no bar scan code on your coupon which came out of your coupon machine. 00 coupon kept coming out with no bar code.
I was told both of your workers are supervisors. Their names our Laura and Deon. Both women. I was told by them to call your CVS number. Which I did at the store. Total time I spent on my phone was 45 minutes in your store.
Total time in your store 1 hour. 00 off coupon to no avail. I spoke with Whitney at your customer…
Dnoctor faxed perscripion wensday checked wedsday night went to drive through they said come back in 15 minutes came back after 30 minutes
still wasn't ready asked them to call no call Thursday Friday morning still wasn't ready worst service I have ever seen Pharmist said people have waited longer than3 days please do not send me any more of your garbage and lies on the enternet onily reason you get 1star is the onily way could
complain minus 5 stars cvs pahrump
Who is going to be responsiblle if something happens to someone.
On Sunday 10/14/18, your store at 206-09 Linden blvd Cambria hts, ny 11429 was scheduled to open the pharmacy at 9am. At 9: 15 the pharmacy's with the only key arrived and was rude to several customers waiting on line and indicated that he was not concerned with his lateness or our wait.
This store is dirty upon opening and management is sub-par. If prescription are complete (short) the customer is not always informed.
Yesterday around 2:21 I went into store to get new eye prescription. Upon finding out the drops was much higher then the prescription I was taken and told Dr. not to fill until I contacted my eye doctor again. 00 each.
I called the Pharmacy back talked to David which I recognize his voice from seeing in the store before and proceed to tell him what Dr. had told me about the medications. DAVID yelled at me like I was a DOG.
He yelled saying he does not know why these doctors are telling patients the cost of medicine and that they should not be. 00 for 1 bottle and not 3. I was in shock that all is said was "Thank You".
I waited until I calmed down and spoke to another guy name David put in complaint & he promise that Spv. will call be back today which I have not gotten which I would have…
To Leadership and the Board of Directors for CVS. Store is located at 2532 E. Main St. Columbus, Ohio 43209. On or about September 25th I had the most disrespectful, in humane, prejudice and to some extent racist experience ever in all my years dealing with CVS. COM Website.
I still must check the BBB and other Social Media Sites around the Nation. I see I am not the only one that has suffered from the breaking of CVS’ Code of Conduct, Corporate Integrity Agreement Policy, Diversity and Ethics and Human Rights Policies and Procedures per CVS’ own mandate.
Upon reading CVS’ own Code of Conduct, Corporate Integrity Agreement, Diversity and Ethics and…
Yes I've been a CVS customer for Quite some time now but as of today no longer !! will I spend my hard earned money at an establishement that treat their customers with no respect that are LAZY raise. anyway her name is SHWETA her #is1237782 she needs to be held accountable for her very rude conduct it's reprehensible the way I was spoken to Thank you former CVS Customer!!!!!!!!!
I fail to understand why the pharmacy located in Fort Lauderdale, FL, 954-396-3129, continues to refill my prescriptions, even when I have requested that they do NOT refill them unless I specifically ask them. From today on I will get new prescriptions and bring them to your competition.
I will no longer do business with that CVS. What they do is NOT right. I do not need refills because frequently my physician changes my medication. you can please tell them for me that they lost a good customer.
I went to get Halloween candy for my office today, when I got the candy back to my office it was all melted and you couldn't even eat it. I understand this happens but I dug through new cases and they were all mush y I figured I got the best bag. I guessed wrong.
CVS return system is archaic. I purchased 4 CVS brand anti wrinkle creams for my father on Friday using a debit card and a CVS rewards card. He did not want one so I went to return it today and couldn't locate my receipt.
The cashier and manager at the Fairfield location off exit 23 on I-95 in CT, refuse to give me a refund, only store credit. If you issue and a client uses your rewards cards, shouldn't you have a record of my purchase?
Additionally, the manager claims he will be fired because he cannot prove I purchased the item at CVS. It is a CVS brand cream,,, who else sells that?
Thirdly, I could have pulled up my Chase bank card records and shown the charge history so he could see. I also suggested he call corporate as you surely have a record of purchases. But he said none were…
Today I did shopping CVS , 35080,Newark, Ca.94560 As per the add, Scope, 1,Lit. for $3.99 ,Reward on one $3, , limit -2 I got raincheck, I suppose to get $6 on two but cashier said u will get $3 only on two >>> I talked to the manager MOHMMAD BUT he got very bad attitude and rude with me that why are u argue with me when I tried showing the add , what means of limit -2 MOHMMAD HAS NO MANNERS MAY BE HATE CUSTOMER ,DON'T KNOW HOW TO HANDLE CUSTOMER IT HAPPENED BEFORE WHEN I WAS TRYING TO MANUFACTURING COUPEN OF HAMMER LIQUID DETERGENT , HE SAID U CAN'T USE MANUFACTURE COUPEN WITH THE RAIN CHECK BUT I DIDN'T COMPLAIN BUT THIS IS HAPPEND TWO TIMES I THINK HE SHOULD NOT WORK AT THIS STORE>>>PLEASE TRANSFER HIM TO SOME OTHER PLACE >>>NOT DESRVE TO BE AS MANAGER >>>
THANK YOU >>>
Request to fill potholes in parking lot of CVS store located at 645 University Dr in Coral Springs, Florida. We are a county agency and have received the complaint from a motorist named Nicole - (954) 994- 8853. Nicole reports that there is a pothole in front of the parking space in front of the Subway restaurant located in the plaza. The Broward County Property Appraiser lists CVS as the owner of the plaza. Kindly contact Nicole to address the issue raised. Your assistance would be greatly appreciated.
E. J. Moore Broward County Highway & Bridge Maintenance Division 1600 Blount Road, Pompano Beach, FL (954) 357-6040
I have not said anything for a long time until now because I was worried that nobody would believe me or care, OR tell me "Its __________. " I have been using CVS #7373 at 3011 N. , Las Cruces, NM 88012, since January 2017.
I don't mean to bag on your store or its employees, but I am concerned about the way certain pharmacy employees have spoken to me, treated me and worst of all, lie to me. Because I have a few incidents that I would like to explain, I will start with: 1.
In January 2018 my insurance (Molina Centennial) removed my daily pain medication from their formulary and left me no choice but to ask my mother like a child if she could pay for it. She had paid for this medication every month since January 2018 (Methadone HCL 10mg tabs #120/30 day supply).
During the course of…
If I could give this no stars, that is definitely the option I would choose. I have had a miserable experience with the CVS located at 1008 Lake Murray Blvd, Irmo Sc 29063. For starters I am on workman's comp and I had a visit with my doctor who prescribed me a medication in which I needed to start immediately.
The office sent off the order and I went to the drive thru to pick it up the next business day which was Monday. I waited in line for over 20 minutes and when I pulled up to the window I told the employer "Leroy" my name and birthdate, spelling out both first and last.
He told me that there was not a prescription to be picked up under that name. I had my ID in hand and he never once asked for it. He said to call the doctors office and have them resend it.
So, the following day, I…
My husband is a paraplegic so if I don't have him with me I need to have a caregiver available to take care of him so I can run errands. He had a dentist appointment this morning that required three of his molars extracted.
The dentist gave us a prescription to fill for Hydrocodone-Acetamin. I took him with me to drop off the prescription at our regular CVS location. They did not have the medication and it wouldn't be available until two days later.
They called another store to be sure that they had the pain killer and I drove to the other location to drop it off. That was at 11:00 in the am and I told them the earliest I could pick it up was 3:00 but probably later than that before someone was available to care for my husband.
I was told it would be ready at 3:00 but when I got there…
I have been asking , calling & emailing for OVER a year now about the labels on your prescription bottles. you can't take them off ! can't you people use a label that will peel off easily ? find out who Wallgreens uses & get them labels.
my GF uses Wallgreens & them labels peel right off. there are a lot of uses for them old bottles. the're also not as good to use if the labels don't peel off & they are all sticky when you do get the labels off.
it's 2018 WAKE UP CVS !
00 MAIL IN REBATE AND NONE OF YOUR STORES AROUND ZIP CODE 33415 HAVE IT...... HAVE MADE 1 TRIP A WEEK FOR SOME TIME NOW..... YOU KNOW THAT STINKS THAT YOU ARE USING IT JUST TO GET CUSTOMES TO VIOSIT YOUR STORES....
PLEASE CHECK AND LET ME KNOW WHY THAT IS HAPPENING.... WALGREENS HAS IT IN ALL THEIR STORES SO WHY CAN'T CVS GET IT???? THANKS
I was charged twice for the same purchases at my local CVS store yesterday. From the two debits ($82.62 and $75,62) I should have received a credit for the $82.62 but my bank does not show the pending credit, and I did not receive a receipt for the refund. The problem was caused by their new computer software from your company (I understand there have had many problems with the new system). The computer problem also caused my credit card to not be accepted for some prescriptions I purchased afterwards. I had to use another card even though I was told by the bank that there was absolutely no problem with the original card WHICH WAS ACCEPTED FOR THE FIRST TWO CHARGES (although the credit does not appear to have gone through on my account).
I also do not like having to wait so long to reach…
I have been taking Lisinopril for many years. The last time a refill was picked up no one told me that the strength and quantity of the medication had been changed. I am a heart patient and this is used to regulate my heartbeat.
Since no one chose to inform me of the change, I continued to take 1 tablet daily as usual. After having to have 2 stents in my Right Coronary Artery, the medication mistake was discovered. Due to the mistake on the pharmacy's part, after the surgery, my blood pressure was too low, and it was then that the mistake was discovered.
Therefore, I ended up in the Emergency Room yet again. Something needs to be done to red flag prescriptions that have been altered in one way or another so that patients are aware of the change. I have had pills change size, color and…
The complaint is about store 3107 a person named Kara that works in the pharmacy. I tried to get my mothers pain medication prescription filled at store 3107. I have had it filled there several times. Most of my mothers other medications I have filled at another CVS in Pt Charlotte, FL.
The only reason I have been getting her pain medication filled at the store in Arcadia, is because the Dr's office is in Arcadia and I work in Arcadia so when I pick the script up at the Dr's office I take it to the CVS in Arcadia as a matter of convenience. Because to fill it in Pt Charlotte I have to drive past my parents home have it filled and then drive back to my parents home.
This person named Kara informed me she could not fill the script for me because I get her other medication filled at a…
I've tried for the past two months to get my daughter's ADHD prescription filled at the CVS in our town. The first time they didn't have the medicine and I had to drive 20 miles to a different CVS to get it.
This time they still didn't have the medicine and I had to go to a Walgreens who had the medicine, but because we have never used them the Dr. this is not the only time this has happened. I will be changing back to my original pharmacy which is rite aid as soon as she calls the Dr. And gets it changed.
This is bad business your store is doing.
I SHOP AT STORE #10289 FAIRVIEW NJ.
Most time the coupon printing machine doesn't work..Machine is jam or out of paper...July 8th it was jam and now you walk around the store to find someone to fix.
You send me 32% off coupon on regular price item's..I bring to checkout and was told the item's are on sale..I tell the cashier no on sign ticket is on the product..I'm told the for sale sign have not been put on yet..It's 2 0'clock on Sunday no no for sale sign...
I can said the store is neat and clean but the service needs help.... It needs lots of help.
I will no longer shop this location....
I am caretaker of my husband Richard Martorelli and his medications. I couldn't figure out why we were short on one of his medications and he was without his pills for a week. Called the pharmacy and was told it was too soon for a refill.
Called our Insurance and they couldn't understand the problem either but called our pharmacy to talk to them. I get a call from a very impatient lady named Angela (I think) who was asking about the bottles I had. Turns out that I had ONE bottle that should have been marked 1 of 3.
There was no such thing written on the label nor did I have any other bottles. That would explain a lot. My husband takes 22 medications a day and it is a nerve wracking responsibility without extra confusion. I am becoming disenchanted with CVS because this is not the only…
My wife always receives a text message when either she or I have something ready at CVS Maple Ave. Pennsauken NJ. I called in a script for Clonazepam on Saturday. There were refills left so there was no reason for a delay. Sunday - nothing. Today - nothing.
Just before 6 PM I called and asked for the pharmacist. Guy named ROB said he was the pharmacist. I told him what he needed to know and I waited and waited and waited until I heard him talking to another employee about something else.
It got heated and I recall having a problem with this same Rob over a year ago. Rob says he only works there "one day a week" and doesn't know what the problem is. Some people are not "people persons" and that's ROB in spades.
As the argument escalated he told me he was leaving in 10 mins. if I wanted…
we purchase this item from c v s often. today only 1 bottle on shelf and shelf not on sale at checkout item shows up on register as buy one get one free. clerk would not give raincheck and manager would not check stock.
about a $30 loss for me
my wife and I went to the c v s store at 837 Tusculum boulevard Greeneville Tennessee on Saturday afternoon june 23 to purchase some items. 79. 79 and no sales sticker for on sale. when I was checking out ,and using debit card I saw on screen lutein was buy one get one free .
when I called the cashiers attention to this , she agreed it was on sale, my wife told her there was not anymore back there. my wife asked her for a rain check and cashier said she couldn't give one.
cashier's name on receipt is Amanda. I assume the manager ,a man, was also there and he said she could mix and match with something else, how foolish is that .. he made no effort to go back to look or do anything but run his mouth about it had already been rung up.
we've purchased this item many times at cvs and have…
I was in Store #198 this morning with the coupons I received from CVS in the mail. I have been a shopper at CVS for decades. I have a CVS care card. I was told I could not use the coupons.
you sent them to me and that the phone number associated with my CVS card was not associated with the coupons. I left the store after talking to the manage. I was embarrassed and upset. I was about to spend about $60.
I went to Rite Aid instead and got my items. You can have your care card and your coupons. Remember you sent me the coupons at my address. The Store is located at 1067 West Baltimore Pike media pa
Waited at photo lab for 20 minutes with no one offering any help. I then had to stand in line just to ask for help when the employee told me I had to wait until her line went down before helping me.
During that time,all the time I spent downloading the pictures,everything got deleted because it took to long. When I asked if there was a way to retrieve all that before starting over,i was simply told nope. NO apology or anything.
CVS had only two people on registers in a busy shore town in the summer. I ended up just leaving. So disappointed and will never get my pictures developed there again.
Was at CVS, 1136 South Roane St, Harriman TN 37748 around noon today. I have to pay suppliers and needed several iTunes cards. Lisa, cashier, consulted with Sylvia the manager. They would only allow me to purchase three cards, because " They think I am being scammed." I told them, Sylvia and Lisa, what I needed so many for, made no difference. I do not appreciate her using her personal ideas to dictate what I can buy. At all. I am deeply troubled this happened and hope it can be addressed.
Thank you, Donna
On May19. Me and my family was in the CVS store in South Hill, Va. We were up and down the isles just looking and picking up things and putting things back. I separated from my granddaughter, so she was alone.
One of the clerks came up to her and told her she need to leave the store for stealing. The clerk said she saw her on the camera stealing. So we went to the office to watch the camera. The camera showed her with something in her hand then she turn to go back down the isle and she pulled up her pants on the side.
After talking with them about that, then the clerk came up with she went to the bathroom which my granddaughter denied. So I said if she went to the bathroom that she be on tape too, but they claim the tape was freezing up or it might not be seen.
So I told them if they…
Picking up scripts the pharmacist was training someone. Asked for my CVS card. Said doesn’t matter for Rx. He told trainee they get mad if you don’t sign people up. Said didn’t care about the card just want my Rx.
Proceeded to argue with me. Very negative! Script was wrong so called in. Same guy argued and yelled at me. Said he knew more than me and that he remembered me And didn’t give a F*** what I thought. Will never go to this pharmacy again. Asked for someone else.
He said I am the manager you don’t need anyone else. HORRIBLE #9967 4/27/18 6-8pm
I have been a customer of CVS for many years in Maryland and now in California. I was in the store in Laguna Woods I received a coupon in the mail ---25% off non sale items. I purchased 3 dental items at regular price..
If you buy a 2nd one it is 1/2 price. I only wanted one but was not given the 25% discount . It was stated it is a promotional item That is very uneethectial way of doing business . Most customers are stupid and I was one of them..
I will not step my foot in CVS again. Hopefully more customers will complain but probably not.. The beat goes on
April 09, 2018 at CVS Pharmacy 20180 HIGHWAY 18, Apple Valley CA 92307 I purchased several items. 49 for LBRDRM ADV THRPY 16OZ. April 10, 2018 I talked to the store manager Misha and she said no problem just bring in the receipt.
I took the receipt in Wednesday April 11, 2018 and she said I walked out with the item. I told her that I did not have the item so she checked something and came back and said I walked out with the item and would not give me a credit or refund.
I am 81 years old and handicapped. I would not have gone to all this trouble for nothing. I am a regular customer and had no reason to fib. Any and all information you may give will be appreciated.
On 4/14/18 I picked up a prescription and when I got home there was another person's script in the bag along with mine. My husband was running out and I asked him to take this other persons script back to the pharmacy.
He returned the script and was treated like he had stolen it from them. He explained what had happened they just did not believe him, he told them he was just trying to be a nice person and return the script finally the pharmacy manager came over and
my husband explained to him again what happened, and after he made sure none of the pills were missing thanked him for returning them.. I have been a customer for 25 years with your company and I am very upset at the treatment that he received.
Just be thankful that I did not contact any gov't agency to report your pharmacy…