CVS

The store being closed way before the initial closing time. Very inconvenient sign and website shows midnight. Store doors closed at 1130pm.

I walked in and one greeter said hello. And I back to her the 2nd one looks at me and says get out or I will call the police. I said excuse me, get out now or I’m calling the police. I said why. She didn’t tell me.

I frequent this CVS almost daily even tho Walgreens is closer. Well not anymore. I was in my way to catch a train otherwise I would have made her call the police. I’m still planning to when I get back home Friday. The nastiest woman.

Store is on 27th/park in NYC -#11226 You want to tell me to leave fine. But tell me why don’t just embarrass me in front of everyone.

The head pharmacist yelled out my personal info out loud in front of numerous customers on our about the end of Oct . I filled a prescription for pain meds which were preparing me for a 360 back fusion that took place Nov1. 22. m.

She told me very loudly that I would have Oxycodone and Hydrocodone in the house at the same time. I was shocked and thought immediately of Hippa Laws. I told her that I was receiving the meds for back surgery nothing routine.

She then said I needed Norcane and I told her no that my Dr did not start anything about this and she strongly thought I needed this. She has filled many prescriptions since 2014 never having an issue. Since then they always tell me they do not have anything that I come in to fill very rudely.

Which any other location tells me the smudge…

Your store hours show close at midnight. But when I visit the store at 1130pm the doors are closed. This is not the first they have done this. I've been in the store before where they closes the store early and did not let no one else come in.

This is inconvenient because it's shows the store closes at midnight and you have people trying to come in and store is closed way before midnight.

Very rude customer service the dude seems to very nasty and rude about an item being out of stock (no rain check available) at the store 2041 it’s was a male manger in NYC think his name was Dave or something that starts with a Damien won’t be going back

The pharmacist at my regular CVS location, 520 Boulevard SE, Atlanta, GA 30312, was weirdly and unnecessarily rude to me this afternoon when I requested assistance with my medication. She was unwilling to help me find a solution for an out-of-stock prescription, and would not take any steps to check the inventory status at other CVS locations within the Atlanta area.

I understand that the nature of my prescription makes it harder for her to see that info directly, but she was more than capable of calling the nearest store and speaking with their own pharmacist. Regardless, the manner with which she spoke to me and acted towards me was hostile, frustrating, and caused me to leave the store immediately without finishing the rest of the shopping I had intended for this visit.

I did not…

While Shopping in the CVS on Boulevard Ave in Atlanta GA I was followed around and Harassed by store personal while White customers were not the Black store employees singled out me as an black customer in order to impress the stores White this has happened three times in a row

I want to file complaint about how a dark hair lady and how she talked to a blonde worker on in pharmacy on Tuesday around 10 am . She was behind the pharmacy counter and blonde worker was on the other side .

She was screaming what does waiting bins mean what does waiting bins mean ! The blonde left crying in the parking lot I walked up to her and asked if she way ok ! I went back today because she was the most polite pharmacy tech and they said she no longer works there well I wonder why that dark haired lady treated her so bad yelling ar top of lungs !!

This pharmacy has issues they do not know how to treat workers ! Please address or I will stop coming to this cvs!!! Donna Berube 7706346291

Poor service, all the time they ask what time you want your medicine fill, and then you get there and you still have to wait 45 minutes to 3 or 4 more hours later need a new people and a new manager on duties, am very patient, but come on now, I had a total knee, had to stand in line to damn long to get medicine

I needed to pickup a money gram at the store on N.Main St in Dayton Ohio, first I was told the machine was down after I said it's not down because it was working I was then told they already pulled the money from the register which it was 6:30pm they close at 9 then I was told the MoneyGram was down due to behind the register which made no sense so they just didn't want to do their job and the worker was extremely rude and called me a racial slur

Went through the drive through yesterday, I asked abut the convenience board and asked if I could go head and purchase some cold medicine. I was told they were to busy and to come inside. The employee was rather rude about the whole situation.

It was the first time I had ever asked about the board.

My wit is a hospice patient. Her doctor was on phone with your cvs and they would not fill the medication She is in a state of passing away. I don’t know what kind of place y’all run but for a person dying this is so wrong.

The night worker is so rude I go to cvs all the time well used to but I won't go there if he is there he is always outback when he is the only one working teenagers are stealing allot of items and he's just humming outback stocking shelves that's one occasion another time he was screaming at a customer when she rang the bell for help he was giving her attitude very unprofessional and

not properly watching the shoppers when they are shoplifting. It's a male night time employee in the marlborough east main st cvs

Over 24hrs to get a percription Always. Have to wait. The sign says open 24hrs but it’s not

The store was understocked, dirty and shelves were a mess. The store entrance was disgusting! I have never seen this store in such bad shape. Merchandise was on the floor and boxes and crates everywhere. The entrance to the stockroom was wide open - could be a security risk since it's right beside the pharmacy.

I will not return to shop there until this situation is rectified. The staff there is pleasant enough - but there were only 4 staff on the floor and 2 were stocking merchandise. Only 2 on staff in the Pharmacy.

I had pictures but they will not download. If you send me an email address I can send them to you.

I've been trying for 2 MONTHS to discover why I can no longer get coupons (including regular amounts and your 40% off nearly weekly coupons). I used to be able to print them and take them into the store.

Also I could click on them to put them on my card. The system will not allow me to do this and hasn't for 2 MONTHS! I've emailed a complaint to CVS and have called them at least three times. " Yeah, right...........

All I can think of is have I used the coupons (especially the 40% off ones) TOO EFFICIENTLY? (I'm in the top 2% of savers at CVS). Is it corporate greed that dictates that customers don't get to have too many times to use the coupons?

Is it that your technical department is so lame that they cannot fix the problem? Do I need to get a new CVS card? Is ANYBODY OUT THERE ? I…

I went in to pick up my prescription today at the 7th Street store in Frederick, MD and while standing in line was told the customer in front of me was the last one to be seen because they were closing for lunch. This means I have to drive back home, wait an hour and then drive back to the store to pick up my prescription. This is totally unacceptable.

I demand to be compensated for my time and gas because I have to make 2 trips to pick up my prescription. I've never seen this anywhere else and find it totally ridiculous that you can't serve your customers any better.

11/6/2022 On Sunday I went to pick up my prescription from CVS on Hylan Bvld in Staten Island it was for my Fenofibrate I had to get my daughter to drive me because I do not drive. Today I go to pull my pills out of the brown bag luckily I looked at the prescription and find out these are not my pills Immediately I call them and

of course I’m on hold for 10 minutes finally get a pharmacist and he puts me on hold to check this out well my pills were in this other persons bag. This was a huge mistake and it could have caused me a lot of problems taking this other medication.

The pharmacist tells me they will give me a gift card for the amount I paid for my pills which is a joke. 00 I want you to be aware of this terrible mistake . I am not happy about this at all

I've had multiple issues with your manager at the CBS that used to be on Grant road in Tucson Arizona this is not my first time having issues with this man his name is Blake Germany but this time I was at Walmart with a friend of mine while checking out and I heard somebody speaking very loud saying that I was a thief and I better they better watch out for me!

So when I look up I noticed it it was CVS's manager from the same store that I was accused of stealing it but never did and have made multiple reports of before previously after that he literally threatened me and told me to meet him at his work at 6:30 in the morning at the CVS he worked at I have reported this to you guys before I even got an email saying you guys received the complaint but

this is all this been done I'm living…

CVS pharmacy on JFK St in Cambridge ma

Incredibly mismanaged staff and incredibly rude employees who refused to check me out because i expressed annoyance after being told to wait for an hour with a fever (until they closed and didn’t communicate with me) and workers said they would “get fired” if they had to talk to me and one worker refused to check me out even though i had money

No one told me what the issue was and kept sending me back and forth between consultation and pharmacy pick up until i finally demanded they tell me what was going on, i believe they would’ve let me sit there all day.

I have been with CVS pharmacy for 8 or 9 years I recently moved So I figured I would transfer pharmacies From the CVS in lemon Valley and Reno Nevada to the CVS in Northtown in Reno Nevada . Wow was that a mistake They will tell me what time to go pick up my scripts which I have to get a ride I am disabled and and I don't drive And

I explained that to them when I call asking them what time They will be ready When I get there they're never ready I have to wait 15 or 20 minutes That's after waiting in line for 15 or 20 minutes I can understand it happening once or twice but every time This is ridiculous When you call there they're very rude it's the female pharmacist I don't know her name She is very rude and shows no compassion to her customers at allSo today I'm going to pick up my last…

Almost every month I would have a issue with filling my prescriptions on time. My Doctor called them and spoke with the Pharmacist on a Friday for a new maintenance drug. On the Following Tuesday my insurance representative and I had a 3 way call to solve the problem of them (CVS) saying my insurance would not pay.

The technician would not listen to the insurance Rep. and I did get angry and raised my voice. I quickly apologized and when she continued to not listen my insurance representative hung up on them. I promptly received a phone call saying that they would not fill anymore of my prescriptions.

Which my Doctor called me and assured me that he indeed called CVS in Laurel Montana, on the previous Friday. They had once again messed with my maintenance medication. I’m happy to say I…

store# 8792 was robbed this early morning just as employees were changing shifts. There were only 2 employees and my daughter had a gun to her head while the other employee was following the robbers instructions. Could you even possibly know how that feels. You won't supply security for this store, or probably for any other stores. You would think that a corporation as large as yours would care about the safety of their employees. You have single parents working there for christsake!! Stop caring more about profits and what can go into corporate pockets and start worrying about the little people who work for you.

signed, A very irate parent.

At cvs 6310 broadway in tucson az 85711 I wish to file a complaint about the rep that i had to deal with here. 00 coupon to Purchase two products earlier today. The one product was a pack of caliper security envelopes 45 pack .

They were see thru and so flimsy they were unusable. 99 . The repesentitive was rude to me and refused to let me exchange. And would only return 38 cents if i wanted that. I was direct and ket her know the product was terrible and though inused a coupon I should be aboe to return and exchange for an itemnp of same price.

The representitive through the box at me and told me to talk to her supervisir tommottw But to know she would say and do the same thing. Im soo angry about her attitude! She was like that today when i came in earlier.

Doesnt care about being…

On Friday, September 16, 2022 at 1:10 pm, my employer (a dentist) asked that I call CVS Pharmacy to have a prescription filled for our patient who was in pain. The phone was answered by the Pharmacist who said his name was James.

I said that I was calling with instructions to fill a prescription for a patient. He then asked if I could leave the information on the voice mail, and I explained that I would prefer to speak to someone in the pharmacy.

At that point he told me that it would be a 15 minute wait, and I told him that was fine, and would be happy to hold. He then laid the phone down, but did not put it on HOLD.

I could hear him speaking very clearly, at which point he stated to a co-worker that "if she doesn't want to leave the RX on the voice mail. ing wait for a very long time"…

I can't express my disappointment in this franchise right now. My family and I have used CVS for decades despite the high priced products compared to other stores.

I purchased Mucinex for some chest congestion, nothing too crazy. I took the medicine and soon after starting having stomach pains, vomiting and physically had no strength. The only change in diet was the medicine, so I looked at the back of the bottle and come to find out it was expired by 6 month.

I had just purchased the item so I went back to the store, clearly sick and reported it to the Pharmacist who then directed me to the operation manager. I explained the situation, he saw the expired medicine and we went to take a look at the other products. After checking those too were expired. I was told that he would report it,…

Sept. 9, 2022 Friday I had an appt. @ 10:00 for a Covid test with CVS 10727 W Olive Ave Peoria AZ 85345 I received confirmation/reminder that morning. I showed up & the young guy said hope your not here for a Covid test because they all left.

I told him my Dr. wanted it done because I have COPD & Lupus my breathing was awful & wheezing. So I make another appointment for today Sept. 13th, 2022 9:30 and they same thing happens! I said why do you schedule appts if your not going to do them?

They didn’t even showed they care or give me an answer why. It’s such a shame to treat people this way. Lindalee Stetson

I have been trying to get my account fixed since 8/2/22 when they charged my account the $48 yearly membership fee. I have been calling and emailing since then. All i can get out of them is that my account is on hold because of fraud.

My card was carded on 08/2/22. I did not get my rewards on my card for Aug or September and know my $10 pharmacy rewards are gone from my account. Today i encountered the rudist person who refused to give me her name.

I as on the call for 40 min then waiting for a supervisor i was disconnected. Now i am on with someone else trying to help me so far on hold for 30 min. and now told they have to create a new ticket for the IT Dept even though I had already received an email the the IT dept had already resolved this issue.

I am just sick and tired of this crap…

My name is Lovietta Brock, I frequently have my prescriptions transferred from different CVS stores on a regular basis. Recently my medicine was transferred from store #17010 to store #1448. On August 30, 2022 I called store #1448 to ensure that my medicine would be ready for pickup.

I was informed that the medicine would be ready in an hour. I visited store #1448 on August 31, 2022 to pick up my medicine and was informed that it was not in the system. I had the Unfortunate experience of having to deal with the Pharmacy Manger – Abimola Owolabi and I pray I never have to encounter this individual again.

When I would ask him, a question trying to ascertain how to obtain my medicine Owolabi became DEFENSIVE, AGITATED, ARGUMENTIVE, ANGRY, EXTREMELY RUDE, UN- PROFESSIONAL, CONFRONTATIONAL…

The pharmacist and technicians has a strong moral character and displays honesty, takes responsibility for the patient's medication/pharmacy care, is mature, and is supportive of questions through the information-giving process to meet the patient's needs and preferences. Also the front store staff work very hard and there so helpful and kind as will. What really impresses me that when you reach a certain age they send you emails for different types of vaccinations and information and video. Thank you so much for all your kindness. ❤️

Tina Broome

I mean managers cause apparently at least 10 different people have the title are just as bad idk if it’s impossible to get fired or something but I’m gonna check my retirement portfolio to make sure I don’t own cvs stock because they will go the way of the dinosaurs it’s just a matter of time

I have received extremely poor customer service from the pharmacy at CVS on Fourth Avenue in Montgomery, WV. The employee answering the phones in the pharmacy answers questions with yes or no answers and offers no further information. She refuses to help find solutions to issues and will not make any attempt to find out information on a customer's behalf.

I have leukemia and have been treated as if I am a burden by the employee who refuses to help in any meaningful way.

I WAS PICK UP MY MEDICATIONS AT THE CVS STORE IN PLEASANTVILLE NEW JERSEY RT 9 NEW ROAD AND THE The PHARMACIST SAID YOU PEOPLE AND I WANT TO KNOW WHAT SHE MENT BY THAT AND I FILE A complaint about that NEVER HERD NOTHING BACK

The pharmacist at 355 Campbell Ave, West Haven CT, consistently refuses to fill my Rx for Methylphenidate. I am certain it is related to her feelings about this medication, as she does not behave in a similar fashion, with any of my other medications.

Don’t suggest I call Customer Service, as I have done so, and been informed that your pharmacists are autonomous. ” I have no expectation you will do anything about this, but you might want to have conversation with her, to ascertain the source of her bias.

I fully expect this to cause problems for you in the future. Consider this an early advisement.

Care pass membership is a joke. I've never received my benefits or the refund I was promised. Every time I call I get disconnected. Horrible customer service.

It is impossible to make an online order for incontinent panties, my extra care card # is 476-5000-7080-30, & the internet will not allow me to make a purchase, & no phone line is accepting calls (it is Sunday, site should say no calls Sunday). Today is the last day the sale is on.

for s/m CVS panties (was ordering the large boxes, 2), wouldn't allow order to be placed? Thank you, Martha

We just came back from our local CVS to pick up Rxs at the Drive thru. While we were there, we asked the person if we could pick up some Covid test kits thru Medicare. They said that we would have to come inside.

At that point I said that was foolish on CVS's side since1) I'm already at the drive thru and 2) If people are there to pick up Covid test kits, why would you want potentially want sick people in the store!

Good Morning, I want to file a complaint with the corporate office, your Kendall Park location 3560 Route 27 &Ashton Rd Kendall Park NJ 08824 I am a frequent customer in NJ. The employee is a woman who is Indian every time I come into the store this employee proceeds to follow me around the store.

I reported this to an employee who is male about the female employee who does it more times than three times this has occurred. When she first did it I ignored her thinking I was imaging it. But NO every time I enter the store she proceeds to follow me around the store asking questions.

I said no I need no assistance when she did it again another time I kindly asked her not to follow me around the store so she walked away. I was in the store June 24, 2022 about 7:45 pm I was at the self serve I…

Worst customer service ever. The technician in charge told me you are rude 3 times only because I refused to accept them accusing me of an error they did. They reversed a claim of the insurance and my medicine was delayed due to their fault.

I called their corporate and submitted a complaint since one week and until now no one even bothered to call back.

finally after 2 plus weeks i looked up generic names and see it possible could be the generic name which i had no idea about. i do not have a vehicle at present need it delivered - cannot even put in any type of request - please help.

Good evening, I would like to make a complaint I went to cvs nipomo on June 1st and i saw that they have a good offer about loreal products It says if you buy 2 loreal products, you will get 5$ off. I bought loreal voluminous mascara and loreal foundation but i didnt get the 5$.

The offer excludes the travel items and the cashier says my mascara is a travel item but it isnt. 28 fl oz. which is the regular size. Please verify If you need more information please contact me Thank you

I'm getting different information from the app than from the pharmacy. Now I can't get my 6 heart medications and I'm at risk for another heart attack. FOR YOUR OWN SAFETY DON'T USE CVS!

my complaint is about a cvs pharmacy clerk at 3300 s orange blossom trl kissimmee FL 34746. Store number #5040. her name is "tina". she treats people badly without caring that one is sick, she is rude, and she doesn't like Latinos.

He has offended my niece Ciriam, my sister Beatrize and myself. It is not the first time, there are several, and for this reason I am leaving cvs and my family too. thanks att: jose A Millan.

my complaint is about a cvs pharmacy clerk at 3300 s orange blossom trl. her name is "tina". she treats people badly without caring that one is sick, she is rude, and she doesn't like Latinos. He has offended my niece Ciriam, my sister Beatrize and myself.

It is not the first time, there are several, and for this reason I am leaving cvs and my family too. thanks att: jose A Millan.

Good morning. I have been a long time customer of CVS, however I am very upset to learn that I was supposed to be in the CVS rewards, But whenever I made a purchase I realize or I was being told that my number meaning in my cell number which is 8328918009 that I’ve had for 20 years Was not working but

five dollars were taking out of my checking account from January 2021 till May 12 of this month 2022 i’ve tried calling the customer service complaint line where I spent most of my lunch hour trying to speak to someone about it and I was hung up on after I told the young lady that she was speaking too fast and I couldn’t understand her I asked to speak to someone else she puts me on hold for 20 minutes and

then the phone somehow disconnected so I’ve wasted my time calling that same customer…

I have been trying to contact CVS to cancel my care pass for days. Either I can’t get through and get disconnected or stay on hold listening to 3 songs on a loop for hours. This is crazy I need to get part time pay.

Here’s a picture of my adventures this morning.

Went to Cvs and paid cash at a machine that did not take cash. I did not see the sign that said no cash. A new lady manager at the store told the supervisor Raymond to give me my change because she was not paying attention that i was paying with cssh.

He asked me to give him a minute. The minute turned into alittle over 20 minutes. I asked the Manger do you know how long he's going to be because I had return to work. She apologizes and said the machine did say no cash.

I felt like she was calling me an idiot for not seeing the sign. 00 change. it was unacceptable the customer service that was given to me by a supervisor and a manager. I been shopping at this CVS since it opened.

This was the 1st time I was not please with the customer service i received. Thanks for taking my complaint.

Have called to refill medication phone not working tried calling no answer two days no one picks up the phone had to go in to order medication said short handed know window closed I guess short handed store # 7447

In the store # 1929 in Lexington Ave Clifton NJ they don’t follow the rules in Cvs coupons policy and I have 4 complaint in Cvs customer service and they haven’t do anything yet my first complaint was in 4/14/22 I’m so disappointed with customer service Cvs

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