CVS

I was at one of your stores yesterday and I walked in with a return for some hair products I purchased before and I wanted to get something else so I grabbed what I wanted to get and I looked around and got a drink and then waited on the line at the register and I reached the woman at the register and I told her of my return and

what I then wanted to pretty much exchange for to purchase and this lady grabbed my items said no I watched you and said she needs to check her inventory mind you there was other customers I was flabbergasted I was more than mortified so she goes away I waited for a little then I just was completely totally embarrassed and I walked back to her as she was going in the back room I told her when she realizes that I didn’t steal but

in reality have been now stolen…

00 your next purchase. Coupon was to expire on May 13, 2020. 00 off. Manager/cashier attempted FOUR times. I am 83 years old with glasses, a cane, and mask for covid. I have no patience for your poor customer service.

From now forward I will only get my medicine there and buy NOTHING else.

I got two prescriptions at the drive-in window Friday May 8 at CVS 402 South Jefferson St. Frederick, MD 21701. I payed and took the prescriptions. As I was at the window and it was crowded. I pulled away immediately.

35 for FLUTICASONE PROP 50 mcg. 00, the price is sometimes a little higher, sometimes lower. If the clerk would have told me, as they often inform me of any cost changes from the previous times, that my insurance company (National Assoc.

of Letter Carriers) paid nothing I would have refused the nose spray, gone home and called them. I have done this before concerning other meds. 4861 and was told I could not return it and would not be refunded. 35.

Oh, CVS offered me a discount that would have me pay $17something. I said no thanks. I can buy Flonase w/5 in a pack for under…

I never write in complaints but I feel compelled to this time I honestly would rather have my wisdom teeth extracted than go to a CVS store. The employees at the Danville CA location especially one woman in particular are so rude there is no nice word in the English dictionary to describe her.

I went in this store to return a pair of support hose I purchased for my Mother and were to small and when I asked to return all this employee would say to me in a harsh nasty tone “We are not taking returns” I asked her why she repeated “ We are not taking returns” I said I understand that but why she respond yet again “ We are not taking returns”.

I was instructed to speak to the manager who by the way couldn’t seem to remove his tukus from a chair and he said yet the same thing “We are unable to…

I vistied the Streetsboro, Ohio location on Frost Rd and bought a bottle of men's cologne on Friday May 1st. Two days later I noticed I purchased the wrong version of the cologne and tried to go back and exchange it. Aerial told me all sales are final in a rude condescending tone, it was like she took pleasure in saying no. There were no customers in the store, all she would say is read your receipt.

I came back to the store today to see if the policy had changed. I asked for the store manage, that happened to also be Aerial. Again no customers were in the store, Aerial and one of her employees were behind the counter just chatting. She was so rude saying she isn't dealing with me, and advised me to look at my receipt and call corporate if have issues.

I want to loge a formal customer…

I received an E mail from CVS saying I won a $100 gift card. I had to do numerous surveys. 90. Where is my giftcard. I know many of these are scams but I NEVER thought CVS would scam me.

Did I really win a $100 gift card or was I just scammed out of $11? I have banking protection so if my card# gets abused;my bank can track it right back to the sorce... CVS.

I SPENT 1 HOUR SHOPPNG AT THE STORE LOCATED AN ALLENTOWN BLVD AND NORTH MOUNTAIN ROAD. 00. I GOT UP TO THE REGESTER AND THE REGISTER WOULD NOT TAKE MY COUPONS, I ALWAYS HAVE TROUBLE WITH THIS AND SHE COULDNT EVEN SCAN MY 30% OFF COUPON.

THE REGISTER WOULD NOT TAKE IT.

I was at the Yonkers/Tanglewood CVS at 12:30AM this morning to pick up prescriptions and do some shopping. As I was coming down an isle with my shopping cart, a worker (don't know his name, but can describe him) all of a sudden flipped off his mask and violently sneezed on the opposing shelving (with products on it).

I believe the purpose of a mask is to keep your spray to yourself. How disgusting is this. Then a little latter, the same employee was taking large boxes of Honey Nut Cheerios one and two at a time and tossing them on the floor (where people walk).

When I passed back, the cereal was all back on the shelves neatly displayed. Not sure it this was the same batch of cereal that was on the floor back on the shelves, but unsettling nonetheless to see. Needless to say the items I…

I SHOP AT CVS W.BEAU ST. WASHINGTON PA. 3-4 TIMES A WEEK BUT WILL HAVE TO STOP SINCE PEOPLE ARE ALLOWED TO SHOP THERE WITH NO MASK TO PROTECT ME.I WEAR MASK ALWAYS BUT IF PEOPLE WITH NO MASK COUGH OR SNEEZE MY DIRECTION MASK WILL NOT HELP ME SINCE MY EYES ARE NOT PROTECTED.LIKE GIANT EAGLE IF THEY HAVE A DOCTOR SLIP YOU CAN STILL REFUSE ENTRY.THEY CAN USE DRIVE THRU FOR THEIR MEDS

i wanted to cash my scratcher lottery tickets. a manager appeared to be working a cash register. at first he took the tickets and walked over to the lottery machine. he came back with tickets in hand and said, "you need to scratch this area better".

after i took a coin out and scratch the area he repeated his walk to the machine. he came back a second time and said "the machine is offline and i cannot help you". at that time a cashier came over and said " if you don't buy those here why are you coming here to cash them?

you come here all the time to cash why don't you go to ralphs". It was rude, embarrassing and incorrect. I can cash CA lottery at any location that sells them.

WHY HAVE A STORE AT 6315 S. PULASKI THAT THE LOTTOERY MACHINE BEEN OUT OF ORDER FOR OVER 2 MONTHS AND A ATM MACHINE THATS DOWN EVERY OTHER DAY

I received an e mail from CVS that said I won a prize. 90 that was required to get my prize. Then I was cut off after I entered my card number. What is my prize? I get these all the time. I trusted CVS.

Thanks for selling me face and eye cream with no prize. I am so impressed. Brenda Messer

I received email from what looked like CVS. 95.

However the web site did not allow me to uncheck several different offers. 87. I called # attached to credit card billing info. So far no luck in get it stopped. com Only to discover it starts with "DUMMIES". You need to look at this as it is misrepresenting your Great Company. Please advise me.

com 386-956-7790 Tavares, FL 32778

False advertising: I looked up store and pharmacy hours directly on your website for your Brookline Blvd store in Pittsburgh Pennsylvania it clearly says closing time is at 9. I needed my prescription so I drove to that location at 6 Pm to be told they are closed.

If you are going to change the hours of your stores please make sure you update your website. Due to the hours not being correct on your website I am not able to pick up my medication

There have been multiple issues with customer service/pharmacy/etc. but I’m recently became aware that an employee was fired and has been the only friendly, professional there that I’ve dealt with. Rumors were started from another employee telling customers that the cause of her termination was due to using employee discount for others. This was incorrect.

Apparently, she did use a regular CVS card to assist elderly people who do not have a card and are not likely to be able to set one up as some elderly people are. I understand that policy and procedures are very important but why does CVS not have a policy to correct this issue before terminating.

She was treated like a thief from the regional manager. I understand that loss prevention is very important but isn’t there a policy that…

RUDENESS TO THE EXTREME, NON CARING, AND SO MUCH MORE. I AM LIMITING MY BUSINESS WITH THEM FOR ONLY MY PRESCRIPTIONS EVERYTHING ELSE I WILL BUY SOMEWHERE ELSE. CVS LOCATED ON N. COURTENAY, MERRITT ISLAND. UNFORTUNATELY, AT THIS CRITICAL TIME FOR PATIENTS (76 YRS OLD) WE HAVE BEEN TREATED LIKE DIRT.

When u go into the store at 1301 n dixie hwy, wpb, fl, in the best of times there is a looong wait as their usual cashier takes her ever lovin time ringing people up. It's just something you have to put up with when you shop here.

Yesterday, 4/25, the mgr and the cashier ONLY had 1 person in line in front of me. Customer was looking for something that had been shipped there. I know, because i heard the entire convo play out in front of me, with the cust, mgr and cashier looking on timidly.

DON'T know why i felt good about having a wait less than 15 mins as i was next in line. Surely the cashier would get bored and ask why i was waiting in line? Nope! She was content to do nothing .

Manager does not train up his employees or worry about customers in line (never really did B4 covid…

STORE # 2433. COMPLAINT IS WITH THE STORE MANAGER VALENCIA. I PURCHASED AN ITEM TODAY AND HAD A BRIEF CONVERSATION with A STORE EMPLOYEE at check out kios ABOUT UTILIZING A 6 DOLLAR COUPON I HAD LEFT AT HOME. I WAS INFORMED THAT I COULD COME AND RETURN THE ITEM TO USE THE COUPON OR USE IT FOR ANOTHER DAY.

I OPTED TO GO HOME, GET THE COUPON AND RETURN THE ITEM. WHEN I WENT BACK TO THE STORE, THE TELLER, EXPLAINED, I COULDN'T RETURN THE ITEM DUE TO COVID 19. THEN I PROCEED TO SAY I WASN'T INFORM NO RETURNS POLICY.

THE MANAGER CAME VALENCIA (WHO I WASN'T GIVEN HER LAST NAME) AND SHE DISAGREE WITH ME AND SAID SHE HAD HEARD THE CONVERSATION AND I WAS TOLD THE NO RETURN POLICY. I WENT ON TO COMPLAIN THAT WASN'T THE TRUTH, BECAUSE I WASN'T EVER SHOWN THE POLICY ON THE COUNTER.

VALENCIA…

My wife has been harassed by a certain assistant manager at the CVS, 240 Newbury St, Boston Ma 02115. First name Garry, short stocky build, belligerent attitude. The behavior is centered around shouting at her as she enters the store for a variety of minor reasons which could be resolved without yelling or threatening behavior. As this is the location where we get our prescriptions, we cannot simply go to another location. I need to put this in writing both to CVS and to our local police, before this matter escalates. My wife is short, petite, asian who is very afraid to enter the store now. Please respond with any remedies or advice on what we can do to make this behavior stop. Sincerely Christopher Gunderman 32 Gloucester St 3F Boston MA 02115

The Store Info 240 Newbury St Boston MA…

We had to have my husband Martin Greco's prescription filled at this location due to the fact that the Careplus pharmacy that we use in my husbands work place is not an option since they closed the Home Depot HQ, SSC, store support center due to Covid -19. ) Now, we have used the CVS local store 2105 in the past, but frankly, the service there is ABSOLUTELY TERRIBLE!!

Most times there are only one pharmacist and one clerk and the wait time is usually an hour to an hour and a half, (and that is a LIFETIME when you are sick and just want to lie down). Even if you go in to pick up a prescription that has been filled, there is a lengthy wait time.

We then changed to store 2236, which seemed better. Now we were sent ONE health care spending account visa card with only my husband's name on it.…

We are customers at CVS in Target at Highway 153 in Hixson, TN 37343 423-877-3012 I knew when Josh left that the service was going to decline greatly. Today I went in for medicine for my dog and asked if I could pick up my zolpidem 1 day early.

Diana rudely informed me that this pharmacy did not do that because of abuse. This is not the first time Diana has been extremely rude it's about the tenth time. She is not polite, kind or caring. She has told me that if they do not have gabapentin that I will have to obtain another prescription even though I have one in my hand.

I don't believe that if a drug is not fully in stock that I should have to go back to my doctor to obtain another prescription. Diana also told me gabapentin could not have refills. Guess what it can. During Covid-19…

I had a Rx awaiting for pickup at the CVS on Central Ave. in Holliston. I called to see if I could have it delivered instead, and was told to go to the CVS website to arrange for delivery. I went to both My Account and the Home page, went through all the steps, but there was no way to change from the pickup option to delivery. I tried several times over a period of 2- 3 days.

I called the CVS in Holliston on Tuesday, April 21, to report that I could not switch to delivery via the website. I was told by a Pharmacy employee (a young male voice) that that is "false," implying that I was lying! How rude and arrogant ! I am requesting this employee be disciplined and that you correct your procedure on specifying pickup v. delivery so that it can be done without such bureaucracy. If my requests…

I came to store #569-2140 on Washington ave, Cedarhurst NY. on Sunday april 19, 2020. Sale on Colgate . certain ones. I took the correct ones. I purchased 3. You are supposed to get $1.50 extra bucks with each purchase. The individual in charge, Steve, said I could only get extra bucks on only 2. Not true. Does not say that anywhere. I could have gone and purchased the third elsewhere but because of corona precautions I try to limit places that I need to go. I came early so as not to be among too many people. So, first of all I want the extra bucks for the third.

Then he would not lest me 2 coupons that I had. I had one for colgate for &3.00 and I got that. I had another for $2.00 and he would not let me use it, saying I can only use one coupon. Again, not true. I am a frequent customer…

OK.. So Today I went thru the Pharmacy Drive Thru to pick up my dog's seizure medicine. The pharmacy tech got the info, came back and said $45 aprox. She opened the slide drawer, I put my credit card and a Good RX coupon for the medicine for $ 23 aprox.

She sent my card back in the drawer and told me she had to rebill the script due to the coupon. Said it would take a few minutes... I said ok , No problem. *** I then moved forward and started to go around to get back in line, and stopped and parked *** I was thinking why do I have to move out of line for a few minute wait.

I had to wait over a minute to just get help originally *** So now I go in to get the script. I made a comment upon completion, Why did I have to get out of line, to circle around, instead of waiting my turn for the 3…

Sir/Ms I was at the local CVS in my area at 6748 W. Roosevelt Rd. Oak Park IL. drive up window 10:51 AM. The young man there with dark hair. To my dismay was rude ,tactless and very unprofessional. At this writing I bring this matter to your attention.

As his manner reflected very badly on your corporate brand. Thank You.

I was incorrectly told by an employee that it is a Rhode Island law that all RI residents must wear a mask into a (CVS ) store. In fact, this is incorrect and misleading. The law is that employees of CVS must wear a mask. Please advise your stores. Thanks

I am a rite aid shopper my daughter says CVS so I went Saturday before Easter awesome many choices isles full. 00 off Essee nail polish with coupon. Grab nail polish go to coupon machine doesn’t come out for nail polish coupon I ask girl who is so annoyed at me.

She takes her badge swipes it and says it worked for me and takes coupon and puts it behind the counter and says oh well you must have used it. That’s it she walks away with a smug look! Well I shop CVS at seaville nj as we have a house at the shore but I guess while I’m at my home in Philadelphia I will continue to shop Rite Aide.

Got in my car and was almost ready to cry no one in times like this should be treated that rude. I would never want anyone to lose their job but maybe they need some customer service .

) not clear on her name. then this morning april 15 2020 approx. who said she was the manager,,so I asked the real manager why this young African American employee was lying to me/people saying shw=e was the manager? No customer service ,just threats.

and happen to know a couple excellent pharm/techs there!!! I don't/didn't deserve to be treated like I was this morning in your store.

During the Covid19 Pandemic, I feel CVS ExtraBucks should not expire due to the Stay At Home regulations. Recently I was unable to use 3 $5 ExtraBucks Rewards. I am a regular customer of CVS and would usually use my ExtraBucks rewards as they became available to me.

But I am over 70 years old and am staying out of the stores as much as I am able. On April 11th, I went to the store and was told I couldn't use my earned $15 of ExtraBucks rewards because they were expired.

I feel a change should be made during this Pandemic. Thank you. Sincerely, Lynn W Piola

Returned an UNOPENED package of electric tooth brush heads. Sales representative said if I open and use these, I could not return. When I got to my car, I listened to my voice of reason andI called my wife to verify the kind of replacement head I needed and she quickly realized that I did not need the round base mount I had purchased.

Without having left the parking lot I went back in the store and explained what I had done and I was denied their return policy. I had to get the manager and only after vigorous argument that I had not opened the package did he reluctantly refund my purchase and made a dramatic showing of throwing the product in the trash in front of my presence.

I had given him my receipt and returned the product and this should have been respected. I have been a customer of…

I have been shopping at the Kannapolis store for 15 years and I have spent thousands of dollars in that store over the years. I went there this morning ( 4/9/ 2020 ). 00 0ff $30 CVS Health brand vitamins. 99). 99.

there was 2 cashiers there and they wouldn't take the coupon. Both of them said that all the vitamins was buy one get one free. well first of all I didn't get but one of each because that's all the store had.

They said they couldn't take the coupon. The coupon didn't say anything about being the same vitamins. So she gave it back and then gave me my other coupon $10 off $60 and said I couldn't use it because I didn't purchase $60.

I have never been so mad and upset . They treated me so badly. They was wrong . If they don't want to take the coupons then they need to stop…

My wife and I have been getting our prescriptions filled at this CVS for over 10 years. They have always done an excellent job and never had any problems. Over the past few months, I cannot say that anymore. The service is terrible. For example, my wife went today to get her Norco filled, waited in line and was told that the insurance does not cover it. They told us the same thing last month, entered the insurance info incorrectly and corrected it. The same thing happened this month.

If this continues we will go to Walgreens down the road. My wife is on a lot of meds for chronic pain and we have spent a great deal of money at CVS for many years. We do not understand why they cannot get their act together anymore. What has gone wrong?

The cvs in Lyndhurst Ohio, NEVER answers their phone !!!!! They don’t wear gloves or masks!! Your office is no better!!!! I was left hanging for20 minutes!!!! Their number is 216-381-4300. I want my Modafanil filled. Your customer service is appalling!!!!

YOUR COMPANY IS COMMITTTING FRAUD BOTH ON YOUR WEBSITE AND TV COMMERCIAL AND INTEND TO FILE WITH THE STATE. BOTH PLACES SAY YOU GIVE HOME DELIVERY. MY STORE TOLD ME THEY MAIL ME MY PRESCRIPTIONS!!!!!!!!!!!!!!!!! MAIL???? THATS NOT DELIVERY THATS MAIL!!!!! I HAVE 2 SCRIPTS I NEED FILLED ONE OF WHICH IS REFRIGERATED

NO WHERE ON YOUR SITE DOES IT SAY NO DELIVERY(MAIL) ON REFRIGERATED ITEMS!!!! ITS FOR DIABETES. IF I DONT GET IT BY TOMORROW I CAN DIE, AND MY WIFE WILL OWN CVS BECAUSE YOU WONT HAVE A KID DELIVER MY PRESCRITIONS TO MY DOOR LIKE IT SAYS IN YOUR TV SPOT AND YOUR WEBSITE!!!!! THIS IS FRAUD, PLAIN AND SIMPLE AND I HAVE INSTRUCTED MY ATTORNEY TO COMMMENCE LEGAL PROCEDINGS AGAINST YOU. IN ADDITION , I HAVE CONTACTED THE NYS ATTORNEY GENERALS OFFICE AS WELL. I EXPECT A RETURN CALL!!!!

Pharmacist shorted me number of pills required when filling a prescription. Only gave me 6 and it should have been 9.

I am 80 years old and diabetic. My pharmacy does not have drive-up. I called CVS on Richland Ave. York, Pa. because I wanted to utilize the drive-up. Medicare pays for my diabetic supplies. All I was asking was must I come in to fill out the required medicare paperwork, or could I do it over the phone or online, that I would not have to go inside.

The associate on the phone, just like a robot, kept repeating, you will have to contact your insurance company. My insurance had nothing to do with it. Medicare requires paperwork, I just wanted to know if I must go inside to complete that.

I contacted a different pharmacy, they were very accommodating, everything was taken care of on the phone. Needless to say, I will never go to CVS again.

I transferred my prescriptions to CVS 44 West Boylston St Worcester in 2017 because it was closer to my new address. In that time, my prescriptions have NEVER EVER been ready when I was told they would be. My insulin, pen tips and test strips , and because they cannot be filled until within a few days of needing them, and I need to arrange to pick them up, when I get to the pharmacy the are never ready. They have even sent me to another city for insulin. Made me go to find my own way another pharmacy for medication when I had pneumonia.

So today I called when the text message said they were ready because I know that is not true. The Dr sent the refill 2 days earlier. Talked to pharmacy and she said in one hour, or an hour and a half. I say are you sure, they are never ready. Are you sure.…

I am 80 years old with diabetes, did not want to go in the pharmacy, but hoped to utilize drive-up This was the CVS on Richland Ave. York, Pa.. I am not a CVS customer, but was considering becoming one.

I asked the person at the pharmacy, if being on medicare, if I needed to do the customary paperwork for the new year. He just kept saying call your insurance provider. I was trying to explain, all I needed to know, did I have to come in to do the medicare paperwork?

His response, call your insurance provider. After hearing that a half dozen times, I gave up. I called a different pharmacy, it was taken care of on the phone, no hassle. To say I am disappointed in this experience with the most rude individual, would be an understatement.

My insurance provided had nothing to do with it. I…

Since March 28, 2020 I have been trying to get a prescription for my thyroid filled and delivered to me. My doctor’s nurse called and requested the prescription since Thursday, March 27, 2020. When I checked on the prescription on Friday, March 28, I was told the doctor’s office called and cancelled the prescription.

I called my doctor on Monday, March 30, 2020 and was informed by my doctor’s office that was not true and they would call back to CVS again. On Tuesday, March 31, 2020 I was told someone picked up the prescription not true.

I am not leaving the house. When I called on Wednesday, April 1, I was told by the recording that someone picked the prescription up and when I spoke to an employee, I was told the doctor cancelled the prescription.

I called the doctor and was told this…

rude and nasty customer service...Naples stores : 4890 Tamiami trail Naples FL 34112 and, 7380 Davis Blvd 34104. CVS must hire the handicap. CVS needs better store managers

Today I called the pharmacy dept. to make several request on my medication. After 45 minutes no one picked up. Another time, my son called in to refill a prescription and was told it would be ready. However, when he wen to pickup the meds, it was not ready and was told to come back in a couple of hours. This happened two more times before he was able to get the meds. Another time my wife went to pickup my meds that was supposely ready for pickup and it wasn't ready. She waited at the store for an hour before the meds were ready.

I understand that during this virus outbreak that service will be slower. But most of these incidents happened 6 weeks ago. I am now disabled and rely on my family to pickup my medications. I hope that your company can make some short of time limit for customers…

every time i order refills on my Lyrica,they say we dont have any,waiting for a truck to come on the following day,it wont be here until around 6pm...by this time i am out of this med.....this isnt the 1st time this has happened.......either there not ordering enough or someone is not doing something right...people shouldnt have to suffer like this,.......this has happened to other meds of mine as well............what is really going on?

this is not do to this new virus at all..................going on a long time before this.....i need answers....

wlmartin63@gmail.com

Purchased item during quarantine. It was defective. Returned to store. Said no returns. I said it doesnt work and i need it. I can dispose of it outside you have my receipt. They kept chanting no returns. I said i dint want you to take ut back i will dispose of it.

They told me to come back. I said i do not want to come back.... I called customer service. I said this can be done on the phone including my credit. They said no because of virus. I said store policy is not in place for you to sell defective merchandise and not give refunds it is to not take product back into store.

They are using this policy to effectively steal money from customers after selling defective items..... my purchase s on file and they gad opportunity to replace item my mail or credit my carepass. This policy is…

I visited the CVS on Summit Ave in Fontana, CA today primarily to pick up a prescription that was ready. This complaint does not involve Pharmacy staff as they have always been amazing. I did however needed to restock my vitamin supply.

This store is advertising a "buy 1get 1 free" sales price, that is twice to three times the amount previously charged.

For example, I wanted the CVS brand gummy multiple vitamins. The larger product was $31 at the "buy 1 get 1 free" sales price as marked. This is no more that the total cost of both items combined and not a deal at the advertised priced.

The same muti gummy in a smaller quantity (CVS brand) was priced at $20 dollars, which is basically the cost of both bottles of multi vitamins, not a "buy 1 get 1 free" bargain. I have purchased vitamins…

On Friday, March 23, 2020, I went to the CVS Pharmacy in the Dorchester Lower Mills, Boston, MA to pick up my prescription. My prescription totaled $75.00 for 4 inhalers. I understand that, by getting the prescription in quantity would be saving me money. However, in the long run, I would losing money, if I don't used the inhalers by the expiration date. I informed the young lady at the desk that I don't need the additional inhalers due to the fact by the time I used the inhalers, the expiration date would have expired. I asked for only two inhalers. I was told to step aside.

The pharmacist refilled the prescriptions so I could 1 of each inhaler. What I'm upset about after standing in line for 10 minutes to what for my prescription, when my name was called again, I asked do I have to…

I've filled with CVS Miller Valley in Prescott AZ for 20 years. Three weeks ago I received a message stating that it was the "last day" I could pick up two RXs I didn't order. I called and asked if I was being punished for not picking up scripts I didn't know I had and didn't want.

The pharmacist (first name Preston) immediately got seriously NASTY, CONFRONTATIVE, and then asked would not discuss the situation. I'm a 73 year old crippled male and this young, angry man FRIGHTENED me. I called your regional office in Phoenix and complained (transaction 5774223) TWICE and received no feedback whatsoever.

Now I'm writing you to let you know I'll never spend a penny at any of your stores again, and since the customer appears never to be right at CVS, I don't expect to hear from you either. As…

On 3/22/20, I purchased a hair product from CVS located at 24 West Grand Street. The return policy due to COVID-19 changed on Monday, 3/23/20. I attempted to return the product on Wednesday, 3/25/20 and was told that I could not return it by a manager named Tahira.

This was not a great experience for me. I have filed a complaint with the Attorney General's office and the Better Business Bureau. I am a good customer of CVS. I am asking for some type of accommodation for my horrific shopping experience.

Went to the Flagstaff pharmacy on Route 66 for a pick up. The process of paying for the product required me to touch/use CVS devices that were touched and used by other paying customers. The staff was/is not subject to touching these devices.

If I’m correct, there’s a deadly virus “going around” and the primary means to avoid it are not being around others who have it. Touching CVS devices that are continually touched by other customers - especially ill customers in the pharmacy area - is ridiculous.

So I had over 18 dollars worth of discounts fail to come off on my last transaction. So it took all of my extra bucks but failed to give me my discounts subday 2 4 off of 18 ...4 off of 14 pantene l...2.50 off off tresemme...and 7.59 off of the buy 1 get 1 free garnier...if you guys could refund this in the form of extra bucks that would be fine...please help this is so disappointing thanks.

On 3/23/20 was in the drive through at the CVS Red Oak, Tx on Harris Road picking up my wife’s prescription, the Female asked for info and while I was giving the answer the female kept smacking and it would cause her to cut my answers off. She got mad and told her co-worker that she was done and you need to take care of this FOOL, I am done.

Now I know we are all under stress but this was uncalled for and very unprofessional for an employee to EVER CALL A CUSTOMER A FOOL. The next female seemed to know how to use a two way phone mic so she got the info needed and we were at the payment part and I gave my card.

So we gives me the card and the receipt. I normally have to sign the receipt, so I just asked for a pen. This is when she yelled at me YOU DONT SIGN ANYMORE. Slammed the little…