CVS

99 and the pharmacy tech was very rude and said your insurance doesn't pay for it. I then asked her what kind of insurance to you show in your computer and she said rudely Medicare and I asked her specifically which company and she hung up the phone on me.

I then got in my car and drove to CVS and asked her was she the one who hung up on me and she kept asking me my name. I then spoke with the pharmacist who was also rude and unhelpful who refused to contact me doctor to see if my doctor could prescribe me something else.

The pharmacist stated that I didn't ask her to do that. The Pharmacist also stated to we do you need the medication. I then begin to tell the pharmacist that she was a "Trump" supporter and how I felt she was being racist to me.

I spoke with the Pharmacist supervisor…

The CVS pharmacy located at 3027 Jim Moore Road in Dacula, Georgia, 30019 is a public health hazard. This CVS pharmacy should be closed immediate for the safety of the citizens of Gwinnett County. Sunday March 22, 2020, I drove to the drive thru pharmacy to pick up prescriptions for my wife.

I was trying to avoid face to face contact in order to reduce the spread of Coronavirus. Instead of using the tray and the speakers the pharmacist slid open the window and attempted to talk with me face to face and hand the prescriptions out of the window.

He is exposing himself to coronavirus if one of his customers is infected. If the pharmacist is infected and not showing symptoms, he could expose hundreds of his customers to this disease.

I'll be the first to complain about the internet service. I can't believe how many times I have changed my password to login in. My password is recorded in lastpass and stored so I do not have to remember what I changed it to and CVS internet still tells me nothing but the name and password are in red. Tonight I went to the alternate verification and it came up with my wife's email location and sending the code to my phone. I never set it up to go to my phone. I'm the one the changes both my wide and my password. My question is why is it so difficult for your programer to get the software FIXED. Rocket science is easier to figure out but not your web page. I giving a .1 on a scale of 1-5.

Retired Computer repair person Patrick Maher, pmaher1@gmail.com

I am the office manager at Cooperative Care Partnership, Inc, for Dr. Charles Dick, MD. We have been attempting to call two of your locations and have had nothing but no answer and/or hang ups from your stores. This is so unprofessional and putting patients at risk as we have not been able to get through to call medications in for multiple patients of ours.

VERY poor service!!! Not enough staff seems to be the big problem. Should be closed down if no improvement SOON!! Looking to notify Cigna to dump CVS. Cigna services The National Association of Letter Carriers. Will as union leaders to seek new provider. Enough is enough.

c. c. burell sent it to cvs I told them this instead they had an old prescription from dr kobe they gave me 13 pills for pantoprazole a stomach acid reducing pill I I have epsophogitis and 30 pills for simvastatin it was suppose to be 90 each for 90 days the pharmacist at cedar springs will be filling my perscriptions from now on I also take Plavix lisinopril from a heart attack if I have another heart attack because cvs wont send the remaining pills to cedar springs you will be hearing from my attornee

Janice is rude, pharmacist on hand (male) was rude has no concern about my complaint with his technician. I called to back out medications and deactivate a mutual patients medications, all she said was ok, it got quiet for a split second and she goes ok have a great day and hung up on me.

Never told me she completed what I asked for. when I called to talk to the pharmacy manager they passed me around on the phone. I worked at CVS for for 6 years I know how it works, and he wont see how rude she was and take up for her.

hope ya'll have a better day than how your treat fellow pharmacy staff. I also want to clarify the mutual patient called and has been requesting her medications to not be filled there since October. and they've continued to do so, and she lives in north Carolina and only…

This is not a complaint about the Pharmacy. We buy all our drugs from this store for many years because of it's location. My concern involves the men's restroom at this store. Because of my age, I have had an opportunity to "visit" restarooms all over Orlando.

The men's restroom at store #17125, 5886 Conroy Road Orlando, Florida 32835 is the dirtiest one that I've been in. The floor is always covered with paper and the toilet paper dispensers are broken and have been for a long time.

It is a very unhealthy place to be. The people there are the best! With the current problem with the COVID-19 Virus, I believe this is an item that should be looked at. Maybe using an outside service to maintain the Bathrooms at the CVS stores might be a good way to fix this problem.

This is just a…

Service at the CVS pharmacy in store #8387 at 3500 West Slaughter Lane, Austin, TX 78749 has been consistently slow for nearly a year now. Since your website is unreliable, we have to call the pharmacy more often than we should, and the wait time to have a call answered is never less than 23 minutes. Prescriptions often take three days or more to be filled. Meds are not reliably in stock.

Perhaps this is your phone system more than that pharmacy, but when I used the automated phone service to have CVS request a refill from my pharmacist. When I had not received a notice to pick it up early a week later I found time to call. When I finally fought my way through your obnoxious phone interface (which takes a long minute before the official wait starts), then waited 26 minutes on hold, I was…

cvs river edge store in river edge nj ---the store is very messy - shelves are empty never filled --I have been going to this store since the day it opened many years ago -I have livedin river edge nj for many years -- the manger (Tasha) is rude , very condescending ,ignores people ,rolls her eyes at you,, laughs at your face and definitely should not be a manager -- the store only runs because it is in a busy area other than that people would not go there most of the shelves are empty and

not because of corona virus this is how they always are-I would never send anyone to this store

Another CVS complaint for you to ignore. Let's do a summary of this complaint first: CVS SUCKS, MINDSET: PROFITS BEFORE PEOPLE, CARBON FOOTPRINT: WE AT CVS SAY, "F#@K THE ENVIRONMENT" and "WE OFFSHORE CUSTOMER SUPPORT TO THE PHILIPPINES SO THE SHAREHOLDERS CAN GET BIGGER DIVIDENDS, NOT TO ENHANCE CUSTOMER SERVICE"

Issue: I own a 30-year-old Skilled and Non-skilled home healthcare agency in Southern California. We try our best to make sure our patients do NOT use CVS, but, like cockroaches, your filth is everywhere and impossible to wipe from our planet. I would request that you STOP OFFERING COUPONS AND PROMOTIONS AND JUST GIVE AMERICA LOWER PRICES! LOLOLOL... I KNOW, NEVER GOING TO HAPPEN. So I picked up and paid for the medications for one of my patients on Friday AND my receipt was, NO…

tried for 3 days to contack cvs at gray hwy,macon ga, about meds. go threw auto system than put on hold for over an hour than they hang up. thishppens a lot. even our doctors say they have trouble getting threw to them.

ask over 25 times to stop replacing my meds until I call for them. I am chainging to a diferant drug company as we tid of dealig with them. will never recommend this company to anyone. aso tiredof waiting in there lines for 30 mins, to an hour.

I went to the CVS pharmacy on Morgan Ave. here in Corpus Christi, Texas. Well I just needed to get some chips for a church meeting and figured this would be easier than going to a grocery store. Wrong! I saw the long line at the front of the store, so when I saw someone going to the photo section I followed.

They took a long time trying to track down this lady's photos( which they never did). Anyway after it was my turn, she said I needed to go to the front of the store to check out, cause she couldn't check me out there!

I don't know how she was going to check out the lady with the photos, if she had ever found them. " So I went to the pharmacy and waited in a short line. All the while the overhead speaker kept repeating help was needed in Cosmetics.

When I left it looked like the…

I contact the cvs pharmacy in Erwin NC I held on my cell phone for 40 minutes from Fayetteville when I arrive there went in the store still holding on phone the doctor had call in antibody for my father when I came into the store the young girl in pharmacy pick up there phone and seen that it was me and hung there phone up and walk away I try for 15 minutes for help on getting the medicine fill and they would not help and

that were very rude / disrespectful so I will not go back to another cvs if this is the way the customers are treated in my opinion i'm not say all stores but the pharmacy in Erwin NC needs some customer service training this all took place around 6:15 0n 3/3/20

I went to CVS pharmacy for masks they were out of stock. called later when truck was due 8:00 pm to arrive the manager told the boy who answered phone to say they didn't come in. ) I go into store and see a customer with the masks.

I said I would like the same . Went in on Sunday to complain to someone ,A manager said Oh someone returned 7 boxes, That's why a customer had some. Yeah right. I was appalled that this happened . We are trying to move our prescriptions from CVS.

HUNTINGTON STATION NY 11746 I WAS TOLD THE TRUCK WOULD BE IN LATER IN THE EVENING. SO LATER THAT EVENING I CALLED ! ( MY HUSBAND IS HNDICAPPED AND CAN'T BE ALONE FOR TO LON G) HE FALLS OFTEN AND HAS MSA.

THE BOY ON THE PHONE TOLD ME THAT HE WOULD CHECK,AS THEY WERE JUST FINISHED UNPACKING THE TRUCK. OKAY NO PROBLEM I SAY. I GO TO CVS THE NEXT MORNING AT 7:30 AM TO GET MY HUSBAND COUGH MEDICINE. I STOP AT THE REGISTER ,AND LO AND BEHOLD A CUSTOMER HAS A BOX OF MASKS. I SAY OH!

THATS GREAT CAN I HAVE A BOX. THE GIRL SAID "THATS THE LAST ONE. THE TRUCK CAME IN YESTERDAY " I WAS UPSET TO SAY THE LEAST. SHE SAYS I AM THE MANAGER. I CONTINUE TO TELL HER THE STORY AND ASK WHY THE STORE MANAGER TOLD THE BOY TO LIE TO ME.

SHE TELSS ME THIS BALONEY STORY ABOUT "OH SOMEONE RETURNED 7 BOXES THAT…

I've been waiting over 24 hours for a prescription refill that was originally promised via my confirmation email for 9 am yesterday 2/27 it is now after noon on 2/28 and it still isn't ready, this has been happening quite often lately. Just so you know this was a simple refill no contact with the doctor was needed.

Also I sat on hold for something like 20 minutes just to talk to the pharmacy, this has also been a very common occurrence, I rarely call but when I do I can count on a very lone wait.

2/25/20...…Rating 0...…...I went to CVS Pharmacy Drive thru window Huntsville, ala. Oakwood Ave at 4:55 today to get a prescription filled for antibiotic and ear drops for a severe ear infection. I was told by doctor to start prescription, today 2/25/20...A unfriendly clerk came to window, No greeting, I did not get her name. I said, I need to get this prescription filled. She glance at it for a second and said it will be tomorrow, 2/26/20... I asked why next day? she seemed ill that I asked her question. She replied, We are busy and behind with orders and 1 person about to leave so, I will be only person here.

I replied, I'm sorry about that but I need my medicine today.. She got loud and shoved the prescription back to me and said, You will just have to go somewhere else. I was so…

I Have gone there on numerous occasions to pick up prescriptions and they did not have the right amount of pills in the bottle Also went there this evening to pick up some items The price on the shelf was different than the price They Charging me I pointed it out And they did not adjust the price

The pharmacist named Cara at Great East Neck Road in West Babylon was so dismissive and rude. She hung up on me this morning and she should seriously be fired for being so unprofessional!!! I called to speak with the pharmacist first thing this morning because the medication I picked up last night is a completely different pill shape and color than what I have been taking each month for the past year or so.

I was told by this woman Cara that my original medication is backordered and they switched me to a different manufacturer’s version of the medication. I was upset because they should have informed me of the switch to my long term medication before I picked it up and took it home.

It should be my choice if I want to try something different and I should have been given the opportunity…

Let me start by saying I have used CVS Pharmacy for many years and haven't had any issues.....until I started using the pharmacy located at 270 Stonebrook Parkway, Frisco, TX 75034. I have had multiple issues with my prescriptions at this location in only needing to use them for 4 months. The top two are issues listed below.

1) My doctor sent a 90-day prescription for Glipizide ER 10 MG Tablets to this location. I'm sorry, I don't remember the date, but I know it was in January. I believe it may have been around the 13th or 14th of January. When I arrived at the location later on whichever day it was, I was informed that they did not have the medicine and would have to order it. A few DAYS later, it arrived, but they informed me that it was the WRONG MEDICINE. I could write that off as…

On 02-19-20 I purchase some items and paid with my bank debit card and I asked for a receipt the cashier said it didn't come out I told her I did not want to walk out the store without a receipt. She called the store manager that was there in the store at the time.

The cashier told him what happen I thought he was going to print me out a receipt when he went to I quest his customer service area but he came back and said it did not show anything for my purchases. I said it gave my cash back I ask for.

I also saw the purchases on the screen which was approved. So he told me to put my card in once again on another register and I told you are going to charge me twice for my purchase he assured me it wouldn't .

I tried to tell him it had already been withdrawn when I entered my pin number.…

Doctor sent 3 Scrips to this store and still not ready. What is going on?? I am sick. To make things easier I will be transferring all the scripts I have at this particular cvs. I’ve been getting my medication from cvs for years.

I need a copy of a receipt. 11/19/19 charge submitted to my card Columbia TN location amount 53.02 phone number 931-626-1594

I need a copy of this urgently...I have called store...they state they will send and no receipt received...then I call and they tell me to old for them to obtain and I must call HQ - on hold with HQ with no person forever....

Please email a copy of my receipt.

This pharmacy is horrible location: 4961 Monticello Rd, Richmond Hts, Ohio 44143. I've been calling them for a week each time waiting at least an hour and no one answers. I take care of elderly parents and they need there medication.

I ordered one time and was told it will be ready at 1pm on a sunday, I went there the following sunday and it was not ready. There were several people in store complaining about the service. People are starting to go elsewhere and if someone dies because can't get medication, you guys are going to be shut down and out of business.

I was trying to return some melatonin gummies and when I first came in I had the wrong receipt. I spent $16 on them and she ended up putting $8 with store credit on a card. Well two mins later after looking in my car I found the correct receipt .

They should have been able to take the card with store credit and give me my full amount back with having the correct receipt but they said there was nothing they could do. If this is part of the return policy I believe it’s very poor customer service and I am not even wanting to go back into the store to spend the $8 on the card!!

script issued by our GP. Risedronate Sodium 150mg tab. The one tab was never opened with the seal in tact. She was told by your employees they cannot take it back regardless of it still being sealed. 73. This is outrageous.

If you do not rectify this with us, you have lost us as a customer. I would appreciate a reply. Thank you.

I received the wrong size Mirena IUD sent to my gynecologist Stephanie Kramer at SMG Women's Health Associates 1537 S. Higley Rd. Gilbert, AZ 85296. Because it was too big it was not used or open. I then received a bill in November 2019 to present.

I called CVS multiple times and in mid-December I was told that my acct would be fixed and I would not owe anything because I did not use the iUD it has been sitting in my doctor's office since July 2019. Upon receiving another debt notice from CVS I called customer service agains and transferred to 4 different department where I was finally instructed to have my doctor call the abandonment department so someone could pick up the Mirena which I did.

Presently, I received the same bill yesterday only this time from a debt collection agency who…

Your CVS store # 6755 in North Long beach, on the corner of Long Beach Blvd. and Delamo has some of the greatest employees working. They always greet you when you enter, just super friendly people. My complaint is the trash alongside of your buildings, the parking lot etc.

I know all businesses have homelessness issues, but this is a choice for your store to clean up or not and make a difference in the community that they serve. You provide no trash cans. I worked as a manager for a grocery chain for 45 years, and we had to clean up our parking lots etc. everyday.

This is a leadership problem within your company. I believe it's up to your store management to delegate a team member everyday to clean up the surrounding area, so people of this neighborhood will continue to patronize your…

Went to 2 different CVS locations to receive $200 through MoneyGram. I was turned away at both locations because they didn't have enough money in the cash register. Why offer the MoneyGram service if you can't even afford to pay people? What a joke!!

CVS 132-22 14TH AVE COLLEGE POINT NY 11356 My experience with the pharmacy has hit a new low . I have been trying to get in touch with the pharmacy staff for 2 days . No one picks up the phone .

My FATHER needs medication for his hart . This is simply unacceptable . When going to the store lines are more then 10 - 15 minutes long ,with one person trying to handle the rush . This store is mismanaged and has customers irate .

Usually the CVS on Clinton St and Montauk Hwy has easy access. This pasted week my daughter went to pick up medication she had been waiting for and sat at the drive threw for 20 min with only 1 car in front of her.

She finally went in and ask at the pharmacy do you know there is cars waiting outside. And they replied yes. I have been calling the automated service to order medication at 5:30 am and 6am for 2 days. and have not been able to order my medication.

I feel that this is a big problem for when you work far away and cannot use the service they had offered in the past. I am very disappointed and I am still without my medication only to try again today to speak to someone in the pharmacy department.

The phone has been just busy no matter when you try to order your medication. That…

Back in early November 2019 I brought into the CVS in Mashpee, MA. some 35 MM film that a cousin has sent me. These were old family film and I was very anxious on getting the photos developed in time for the Christmas holidays.

I was told by a clerk that the development would take around 3 to 4 weeks and the originals would not be returned. I was also told that I would be called when the photos were back in the store.

I took a risk and had the film developed in time for the holidays. I checked after that several times (once in person and the other times on the phone) but the film was not back or so I was told.

I was in the Mashpee Commons area today so I stopped in to pick up a few things and asked about the film. Much to my chagrin the film was there. I'm writing to let you what…

Charged 175.00 for meds that can be bought for 15.00 else where was given script from doctor came to you which is where you would think is the thing to do being your a drug store women said price I trusted that that was the price your promos on phone go on and on about you doing everything to keep prices down you are price gauging people who are trusting you and taking advandge of older people

I use a nebulizer to inhale albuterol. Under the terms of Medicare, albuterol is considered a Part B Durable Medical Equipment item. Your pharmacist in Wooster Ohio on Back Orville Road insist on billing albuterol through my secondary insurance leaving me with a co-insurance bill to pay. This is unfair.

I drove back and forth between my doctor's office and the pharmacy two time (a distance of 5 miles one way each time) to get the order corrected to bill Medicare B. But the pharmacy still billed my secondary insurance.

I paid a little over $10 for a prescription that should have not costed anything. After talking to the pharmacist several times, I came to the conclusion that she is not trained properly in this matter. You need to remedy this issue, and the sooner the better.

We have been using the pharmacy for about 2 years now and the service is terrible. The pharmacists and employees are overworked and cannot keep up with volume. The result is long waits, ;possible incorrect prescription being filled and rude employees because they cannot keep up and terrible customer service. We switched from Walgreens only because CVS is a preferred provider with our insurance carrier. Walgreen's has 3 pharmacists working each shift and provide great service both in the pharmacy and on the floor. We are going to switch to another pharmacy that is also preferred. I had to wait over. 5 hours 2 different times to wait for an antibiotic to be filled. Unless you step in and fix the problem many others are planning on switching. Bad news travels fast

The ball is now in your…

GARY at the CVS Winston Salem store sold my dad the WRONG medicine and sold him something totally different. So we had to make another trip in the snow to the store after my mom just got out of the hospital with pneumonia ( she is in her 80's).

We sent dad in with a empty bottle of Dimetapp to get and Gary took it upon himself to change it to CVS brand Nyquil to save him 4 bucks. ITS NOT THE SAME and she cannot take Nyquil because of health issues.

So we had to take it back and Gary became argumentative with me regarding the return and would not give us the coupon towards the Dimetapp purchase. Which is what we came there for in the first place! He said we used our coupon.

Again Dimetapp is NOT the same as CVS Nyquil and I got tired of arguing and I said the word dumbass because he was…

I ordered pictures online 24 hours ago. Received an email today 11:30 am saying my order was ready. I go to pick up my order, and only half of it was ready. The manager preceded to tell me he didn’t know how to give me a refund and unloading a truck was more important than completing my order.

I had 2 other employees come to “help” and it was a waste of time. I stood in that store for over 15 minutes and only left with half of my order. An email should not had of been sent out if my order wasn’t ready and the manager was a jack ass and shouldn’t be in a leadership position with the lack of knowledge to do his responsibilities.

I will be back to pick up the rest of my order and I really hope it’s ready tomorrow. This is ridiculous and customer service at this store needs a major…

Which I did it would not link to my card. I have a CVS Extracare card as well as Wellcare prescription coverage. I called the # listed 1-8880543-5938 where I was transferred numerous times then called 1-800-746-7287. After 2 1/2 hrs on the phone was told they couldn't help me.

To say I am not a happy camper is an understatement. Wallgreens is looking better all the time. Susan Fields

Feb 4, 2020: Complaint 1) I took a script written for brand name Valium to CVS Pharmacy#17663, Canton, Maryland 21224 on a Tuesday, Jan 7, 2020. The tech told me they do not have the medication. When did I need it, I told them by Jan 11, 2020.

The tech told me you may want to go to another pharmacy because we cannot have script filled by Jan 11 and their warehouse doesn't make deliveries till Jan 14, 2020. 2) My husband went to his PC Jan 31, 2020 around 11 AM and physician ordered two prescriptions electronically.

I went to pick it up same day around 5:15 PM and was told by the pharmacy staff that it' would not be done for another hour and a half-they close at 8 PM. I went back at 7:45 to pick up the scripts - I didn't check them till be got home.

There was one refill by another physician…

We have been using CVS Pharmacy, Cotton Lane, Surprise AZ for the past 2-3 years for our aprox. 15 prescriptions for my wife and myself. We have had minor issues over the years, but things now are totally out of hand.

) Computer said all ready by the 30th. On the 30, status was listed as (in process) I tried to call the drug store, but after 25 min on hold waiting for the Pharmacy Dept. I hung up. On the 31st, same “in process” message.

” But since I called, they would get them processed! (huh? ) It has become obvious they are two busy (probably time spent telling people they are too busy) to provide any semblance of reasonable customer service! We have had other times waiting up-to 5 minutes on the phone for someone, but these waits now are totally unreasonable.

We are seriously…

Where do I start? They put you on hold for 45minutes last time. My doctor calls in RX and they put it on hold, saying it cant be filled until 2/1. Even though I took my last pill today. When I ask the pharmacist to count the days that this was 30, and she had the rx for days.

I'd made a trip up last night since no one would answer the phone. So now I work weekends and have to arrange to get my meds before tomorrow AM. At 1:45 PM the pharmacist informed me I could get the rx at 5PM!

I start work at 4PM. I understand not filling early, but this was the day I used my last pill. I used to use the drive thru until one trip they kept my license and I had to make another trip.

The customer service SUCKS and I have finally requested a pharmacy change, but I am stuck with this last prescription…

I call my meds in 3 to 4 days in advance to refill my meds. So every time I go to pick them up, they are never ready. I take Insulin and Blood pressure meds and Blood thinners. They should be ready in 3 to 4 days.

Sometimes I just have to do without. They never have enough help either. The help they do have is worked to death. I would NOT go there but my insurance says I have to. VERY DISAPPOINTED WITH THIS STORE.

Staff will not answer phone , almost never have medicine ready on time and are some of staff are not friendly.

This store repeatedly has issues with "Customer Service" (I never thought I would have a discrepancy as distasteful as this one)

I entered this CVS location (store #1948) to use the ATM, however two Armored Guards were currently refilling the machine with currency, as they did, I decided to window shop a item on sale, as it was difficult to get a view of the actual size of the item from the outside of the box I proceeded to open the parcel to receive a better aspect of what I thought could of been a potential purchase. A woman in CVS uniform with a name tag reading "Jennifer" began to say: Don't open the box" in addition my response was : "i would like to witness what I might be in interest to purchase". This woman went on to say: "I can't sell the item if you open it". My rebuttal to…

Rude service from pharmacist he overfills monthly order I still have 13 days lift on my script I get a text come get your order I call the store to complain about this he gets rude and told me he'll send my medicine to Walgreens image that he going to tell me he will ship my medication when I did not say to bunch of B S I did send in a written complaint three to four days ago never heard back in other words this company don't give crap I could use other words you people know I mean I rate them NO STARS so if one goes up it's not from me CVS...

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We were waiting on CVS to contact us when our scripts were ready and they never did. I called my local CVS on Ridge rd and Regency park Dr in Port Richey, Fl 34668 store number 5660. I called they said they had 3 ready and i asked why we were no notified and the girl read off the number and i told her that was correct and she said it was not set up as a cell so she would change it.

I told the girl we always get the text and i would like to know what changed and her response to me was ( I don't know i don't have any control of cvs electronics). I felt this was quite rude and is that not the way you let people know the scripts are ready for pick up?

I do think this is a problem if that is the only response i am to get as to why the script was sent sent over at 3:30 the day prior and i am…

On Saturday, January 18, 2020, I went to the CVS in Elgin, Texas to pick up a prescription for my wife, who is disabled and has been a chronic pain patient for more than 15 years. My wife had called the pharmacy the day before, letting the NEW pharmacy manager, Joya Bermudez know that there was an important script coming in, and could she please fill it that day (Friday) b/c she was already out of the medication.

Joya said she would be watching for it, and would fill it and call my wife as soon as it arrived.

However, we never got a call on Friday, and when my wife called that evening, she was told that the prescription had never been submitted. This was the third time in 3 months this exact scenario had occurred, and it started exactly when the NEW pharmacy manager took over for the…

I am writing about a 2-year plus problem with the CVS Store #10685 located at 655 K ST NW, Washington, DC 20001. This store has entrances on two sides: K ST NW and New York Avenue NW. I have reported on multiple occasions that store management randomly locks the New York Avenue NW doors, and they post a sign directing customers to walk around the block to the K ST NW entrance.

This is an inconvenience for customers, and I have witnessed homeless people camp at the entryway of the locked doors on New York Avenue NW. Additionally, locking those doors sends a very poor signal that CVS customers cannot be trusted with two sets of doors. I walk by the New York Avenue entrance nearly every workday, and I regularly see customers trying to access the store from New York Avenue NW. When locked,…

inslalling self check-out at pottstown high street location will result in lower sales older people come in to get there meds not to hasseled at chech out do not get me wrong register people at this location do a great job now they have to put up with nothing but problems all day long how long would you put up with this buul shit rite aid is close by and so is wal- mart.