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Denny's

3.5
681 complaints

Address

203 East Main Street, Spartanburg, South Carolina 29319

Denny's complaints reveal systemic issues with service quality, including long wait times, understaffing, and inattentive or rude staff. Food quality problems are prevalent, with customers reporting cold, incorrect, or contaminated meals. Cleanliness and hygiene violations, including pest sightings and employees smoking/vaping, are serious recurring concerns.

Common Issues

45% (288)
slow servicerude waitressignored
30% (192)
cold foodwrong orderhair in food
15% (96)
dirty tablesroachsmoking
10% (64)
rudeunprofessionalrefused service

Complaints

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Kevin White

Dec 7, 2018
0

The wife and I went to Denny's Restaurant #8807. M. 12/06/18. It took about 10 minutes for us to be told to seat ourselves. Upon finding our seat, it took another 10 minutes to be brought menus. with only 5-6 other customers in the place, it took another 9-10 minutes for our order to be taken.

After about 12 minutes, our beverages were served to us without silverware or crème for coffee. Our waitress returned about 12 minutes later and I asked for cream and silverware and napkins. Her reply was they were out of cream but I could go to Flying J's and retrieve some cream packets because they weren't allowed to and walked away.

A different waitress brought us out milk for our Coffee. A few minutes later our meals were served. My cup was empty and the wife's was cold. My wife went to the…

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Jackie

Dec 3, 2018
0

I made a complaint about 9 days ago . I am still WAITING! I would appreciate a return call to go over the details. My contact number should be on file. need I go further to get my point across?

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Charmardee Smith

Dec 2, 2018
0

My husband and I went to Denny's restaurant (store #7211) on December 1, 2018. We ordered 2 meals; 1 pancake and 1 French toast breakfast. The young waitress brought us our coffee which was only lukewarm. She never came back to check on us, in the meantime my husband had to actually go find her to let her know that the coffee was cold.

Approximately 20 minutes, later when the food arrived it was cold. We could not even melt the butter on our meals. My husband immediately alerted the manager the food was cold. " At that point the waitress jump in after a couple of steps seconds of silence and told us they would bring more food.

When my husband arrived back at the table we had to track down the young…

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Rochelle

Nov 29, 2018
0

You need to be made aware of the many problems at Denny's #7404, 4927 Mahoning Avenue, Austintown, Ohio 44515. It is only one mile away from our house and we used to go there at least twice a week, every week.

Now we hardly ever go because of the horrible food and bad service; and every time we go, it gets worse. In addition to that, the booths are all ripped and the whole place is always dirty; it was recently remodeled, so it shouldn't look like that.

The reason it has gone so downhill is because the manager, JR and his wife Denise, who works there also, just don't care anymore and it shows. Since JR bought a bar, all his time and attention are focused on that.

We used to tell family and friends how awesome it was and even brought many people with us to eat there. Now we never do…

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Gary

Nov 8, 2018
0

I went to Denny's in Thatcher AZ and the service is lousy the food we got was cold it takes a long time to get the food and the waitress told me that the manager was outside smoking POT she said that they do it all the time how can this be good for a business, I have heard of a lot of people just walking out because of the service and not getting there food.

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Gary Abell

Nov 5, 2018
0

Every month when EBT goes on the card, this Denny's won't let you use your card saying they're machine is not working.Now they made a rule that you can't use EBT from 11:00pm till 7:00am. This is a direct attack aimed at the homeless here in elcajon,Calif.The manager here knows the majority of the homeless who use EBT at Denny's use late at night. I need help in finding a lawyer who will help me take them to Court and try and close this Denny's for good.

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Elizabeth Crawford

Oct 24, 2018
0

An employee named Joyce Glaze was very dirty in appearance and had a fowl odor as well. She coughed on our food and when I asked for it for the food to be replaced she became very agitated. She used foul language and mumbled under her breath at what a bitch I was.

She then just took our food to kitchen waited for a few minutes and returned with the same food that she had previously coughed on. m. I also feel that the employees should have proper dental health when working with the public as someone with broken and blacken teeth is unappealing to eat around.

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Sara DeStout

Oct 24, 2018
0

My complaint is for the Denny,s on Prien Lake Road in Lake Charles, Louisianna. My husband and I went to this Denny,s because we liked it very much. Everything was GREAT until 10/22/2018. We stopped there to have lunch. We were seated and got drinks and there were 4 other couples that came in AFTER US.

A man named Ernest took our order and took another couples order. The waitress took the rest of the orders. Everyone that came in AFTER US got their order. We were still waiting, I heard the waitress tell the Hostess that our order was up and she wanted to know if she should bring it to us, she said yes but Ernest told her NO, that no one was to deliver our order.

The waitress felt really bad. Our order came up about 10 mins after we ordered. The other couples who were all black and so was…

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paula stangler

Oct 23, 2018
0

My son and I ate in the Great Falls Denny's on 17oct18, our order was taken at 12:40. There were 5 tables besides us, four of which were already eating. The other table had ordered. Their food came right after we ordered.

Another table came in about five minutes after us. Their food, clearly food that had been cooked, was delivered before ours. At 1:12, we were unable to get our waitress's attention, and asked the other server to check on our order, as my son had to go back to work.

He came back with it, and it was cold, we advised the server of that, he said they had only one cook. We had no time left, so we ate it. When we paid, we told the cashier how long we waited, and that it was cold, his answer was that they were short 3 people and were "really busy".

SEVEN tables is not busy. I…

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Dennis K Ratliff

Oct 21, 2018
0

I was told it would take 1 hour for takeout order that the waitress would not take my order coz the cook has orders to the floor i was told to go to another store coz management was out getting supplys they were running low on products I've been working 16 hrs and trying to feed my son and me so i can get some sleep

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Jerry and Diann Norton

Oct 12, 2018
0

We went into Denny's to eat a meal. No one was at front desk to seat us. Waited a few minutes and no one came. Hit bell at front desk and waited about five more minutes and hostess came and seated us and gave us a menu.

Waited about ten minutes and no one came and brought water or ask us what we wanted to drink or if we were ready to order. Husband went to front desk to ask if we were going to have a waitress.

" Then an employee came by and asked us a question but she did not speak good English, so we could not understand what she was asking. She left. We waited at least ten more minutes and no one came or acknowledged that we were there.

We gave up and decided to leave. There was no one at the front desk so no one knew we were leaving. Very poor service or reall no service. We have…

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Azucena Miranda

Oct 7, 2018
0

The moment i walked in, no one greeted us, no one seated us, no one even gave us menus. The manager LIN was inadequate to take care of my daughters and I ‘s request. I asked for a milk shake and when i recieved It, it was a bloody mess.

No napkins were provided to me. I had to get up and go around the counter and snatched a few napkins for my kid. Another thing, the milkshake contained CINAMIN. My kid is allergic to CINAMIN so i asked The manager Lin what were the contents of the shake she said just Oreos and milk, i thought That was strang so i tried The shake myself and i for A fact tasted CINAMIN.

The waiter Rene gave us a new shake but through out our time there he kept on antagonizing me and asking if i was Still upset. Rene kept on saying The Denny’s establishment doesn’t carry…

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stetson fadden

Sep 1, 2018
0

Went to Denny's on Saturday morning about 9;30 taken to a booth 20 minutes later asked what we wanted to drink....15 minutes later no drink left restaurant two couples left while we were sitting there....

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Larry Knowles

Aug 2, 2018
0

Me and my wife are locals in N. Myrtle beach. We went to Dennys in N. myrtle beach sc after a 12 hour day of work. it was around 10pm when we got there. Service was fair but not understanding what we wanted.

But the big complaint was we has 20% off entire check from the chamber of commerce in N. myrtle beach Coupon calenders that has coupons for various businesses. Our coupon did not expire till december 31st , 2018. They would not take the coupon from chamber of commerce.

False advertisement and making Dennys along with the chamber of commerce of N. Myrtle Beach like a bait and switch game of luring the locals in for business. Not good !

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Melinda Gibbs

Jul 28, 2018
0

1125 BUCKSNORT ROAD, JACKSON, GA 30233. I stopped at the Denny's with my granddaughter. Customer's were waiting 30 minutes to pay bills. No on came out to seat customer's although there were many empty tables. The "manager" got into an ugly argument with a frustrated customer who hadn't been seated.

There was even a exchange of "yo mama" word. It took almost an hour for my food to arrived and it was not edible. There was so much salt on the hash browns I couldn't eat them. My plate was swimming in grease from the bacon.

The grease has soaked into my toast. With all hostile behavior going on I decided it was best not to complain. I paid my bill and clicked on 10% tip but it automatically 20%. I just paid it and got the heck out.

I am also reporting this place for inspection. It needs to…

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Megan

Jul 21, 2018
0

It is storming really bad in Clarksville Indiana I asked the manager Asia about the lights flickering and she replied to me are you afraid that your fat ass won't get their food and when I said it no I was concerned about the safety of the customers she told me to fuck off and walked away

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Joseph Santone

Jul 18, 2018
0

The food was awful and the service was poor. Manager not a customer service type , rude.

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Jack Emerson Rohde

Jul 18, 2018
0

Dennys on 108th and Pacific ave Tacoma Washington, OK The God dam noise is incredible in this dump, the milkshake blender grinds like an old outboard motor, the bearings are gone, the carpet is gone, so there's no sound deadening effect, and the toilet paper dispenser falls off on people's laps and we 're getting tired of this, we will all go to I hop or Shari's if this continues.

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Joe Shapiro

Jul 17, 2018
0

Service is terrible, Waitress really did not care if we ordered anything, something must be on her mind but not her job. I have been going to Denny's all over the US for 30 years before they were even called Denny's.

Food not acceptable to my standards, cold, too long to arrive. I really enjoy Denny's as I like their breakfast 24 hours a day. Since this is the closest one to my home I will be going less as I have to drive much further to a better managed and serviced location.

Someone is definitely not managing properly or does not know how to hire employees that are interviewed properly and screened to be people friendly and competent. I have run a small comply of over 200 employees and my managers are and were responsible to hire qualified people.

Sure at times there are slip ups but my…

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MD MCAFEE

Jul 15, 2018
0

Denny's,3300 E Andy Devine Ave, Kingman, AZ 86401 (928) 681-4983,Last week my wife and I who are in our 70's and senior citizens of this town, went into Denny's as we usually occasionally due and grabbed a bit to eat. "While" we were eating, 3 tables away and man and his "DOG" was seated inside the restaurant. Are you kidding me????

Animals in an eating establishment now????? My wife and I quickly finished our food. My wife went out to the car, while I went to the cash register to pay and complain about the "DOG"! ) just kept sassing me one rude phrase after another, "Can't help that you don't like it", "Service Dogs are allowed in the restaurant", "it is now an ordinance that we must let Service Dogs into the restaurant'.

Guess what Denny's,,,,,,,,,,,,,we will never go into a Denny's…

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Courtney Whitfield

Jul 15, 2018
0

Ordered online today to pick up and literally EVERYTHING in our order was wrong. Ordered french toast slugger, only got the french toast. Ordered the new berry pancakes, and they forgot the strawberries. Ordered a loaded breakfast sandwhich, with gluten free English muffin, got regular. I order ALL eggs were ordered over easy, ALL eggs came out over hard.

Called a manager as soon as we got home (10 minutes after picking up) was told to go back and once we got there they said they didn't know what we were talking about!!! What the actual heck.

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Alicia Espinoza

Jul 12, 2018
0

I had breakfast at the Denny's Restaurant i#7231 located at 8025 Glenview Drive, North Richland Hills, TX (Tel.# 817) 284-8991).

I have an issue with the 10% -Discount offered to Veterans. When I paid for my meal, both Cashier and Manager refused to honor the percentage and only credited $.44 when the 10% on bill was to be $1.03. I can't believe these people couldn't adjust my bill and/or give offer the difference back. This is what other restaurants do. Furthermore, these two made me feel like I was wrong instead of the cash register and/or restaurant practice being wrong.

This is not the first time this has occurred at this restaurant. Something needs to be done, like a correction. I refuse to dine there anymore.

Thank you for your time....

Alicia Espinoza Cell: (817) 584-1402

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Dan

Jul 5, 2018
0

The wife and I went to the Denny's in Warrenton Missouri ( July 4th). After we where seated we waited 15 minutes for a waitress to take our drink order, never happened. I'd say there was maybe 4 or 5 tables with other customer's so being busy isn't a excuse.

For some reason this location is always under staffed. Every since this store reopened after being remodeled its been bad. Several thing's taken away, biscuit's, dip able veggies. People leaving.

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David Edmond

Jul 4, 2018
0

On July 3, 2018 I was working our high school football firework stand adjacent to your Denny's located at 6300 W. Charleston Blvd, #110, Las Vegas Nevada 12:00 am to 6:00 m shift. At approximately 4:00 am I had to use the lavatory and walked to your facility and the above address. No familiar with the establishment, I accidently walked through the emergency door at which time an employee approached me and asked if he could help me. I explained who I was where I was from (Bonanza High School) working at the firework stand adjacent to his facility.

He informed me that I would have to order a "side order," in order to use the rest room at Denny's. He proceeded by saying that they had a number on non-paying customers coming in to use the facility just to use the restrooms and directed me to…

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Theresa Hernandez

Jul 3, 2018
0

Service was horrible, the waitress dropped the butter on the floor which splattered on the table, my legs and my shorts. We were never asked if we needed more refills, I asked for cheese on my eggs as a side order and of course my eggs had no cheese and some of the waitresses were holding a conversation about going out somewhere's and broke a glass in the beverage area.

When I approached the counter to pay, the gentleman asked me if I would like to include a tip on my credit card, I stated "No, I give tips where tips are deserved and my service was ridiculous" he replied "Oh okay, sorry, thank you. Not even a manager was called to accommodate a discount or free meal due to the fact that the service was horrible and the employees were into a personal conversation instead of attending the…

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Sonja L Smith

Jul 1, 2018
0

Went to Danny's about 2 am the service was horrible . The waiter came out took our orders. The food was prepared and sat in the window about 15 or 20 min the waiter was told by another waiter that she had a order up .

even after being told she still proceeded to do everything else but bring the tray. I spoke to the manger on duty he was so nonchalant . i eat at Danny's all the time i don't think after this i will return. Thank you

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Lyle L Young

Jun 28, 2018
0

My wife and I stopped at your diner in Hudson WI on 06/26/18 we waited a short time to be seated, upon getting seated we were ready to get up and leave, the floors were filthy with garbage, napkins, paper, dirty all together, and most of the seat booths were all taped with duct tape!

really, you call this a restaurant, we are both retired and were hungry, so we stayed, but thought your prices seem pretty high also, quality of your food was not impressed, we are going to take Denny's off our list to stop at, you should be ASHAMED because it sounds like most of your Diners get the same reviews. WAKE UP DENNY'S

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Sharon Madden

Jun 27, 2018
0

Went in. seated down far away from entrance with no hello, be right with you or anything. Sat there for over 5 minutes with no service. They were not busy. We left. Denys on main street in Hesperia, ca

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Jolanta Mulcahy

Jun 17, 2018
0

Hello there, We were coming back home in Las Vegas from CA vacation and stoped by Denny’s in Barstow, Ca on 2511 fisher rd to have some dinner. bug!!! Crawling larva!!! the server Cassandra took it to manager in a napkin.

93 and my mom mention not having a pleasant experiance. What did mgr say?! “I know, I will take care of it, I will clean it up” No sorry, no explanation, nothing! It should be taking care before we came, not after!!!

I didn’t even finish my meal. Still can’t eat anything. Bugs, larvas falling on your plate while you are eating. Let me just say if I would be a…

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Reid Paez

Jun 17, 2018
0

I ordered using the Uber Eats app. When I got my order I was shorted my hashbrowns. I called the store and they put me on hold for a very long time then Evelyn came on and said she was the manager.

Her attitude from the start was rude. I explained the situation and she said she wasn't sending uber eats back and could not refund me either as I will have to call Uber. She was so rude and unconcerned that her store screwed up and is now causing me to have to waste my time calling her rude ass as well as now I have to go spend time on the phone with Uber to get a $3 refund when all I wanted was hashbrowns with my eggs.

I understand people make mistakes but Evelyns attitude was so rude RUDE when she was the one that made the mistake. Cannot express enough how pissed I am at the way she…

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Donna Kitaoka

Jun 16, 2018
0

My family went to the local Danny's in Gardena on western ave. 99. My daughter usually loves the pancakes but there was a hair cooked inside the pancakes and it was sticking out! The waitress said sorry and took it without asking if she wanted a replacement which she didnt.

The waitress came back saying the cook is making another my daughter said no thanks and I wouldn't touch mine. Needless to say the manager Never came to apologize and the waitress said he would give us 10% off our meal which to me an insult.

The cooks weren't wearing any caps or protection from this their hair can go in anything giving me. $4 off a 40 bill with no remorse Insulting!!!

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debbra yaccarine

Jun 14, 2018
0

My friend and I went to lunch, I ordered Salad with Fried Chicken, my friend ordered a Bird with French fries. My Chicken was so crunchy I thought if I ate it, I would crack a tooth. My friends fries were cold and over done, actually orange colored.

She asked for them to redo the fries and she was told the oil was OLD, they were working on changing it right now, she brought out more fries but this time they were floppy and undone, like they were dipped in cold oil, kind of water logged, hot, but still yucky, by the way, the waitress said, sorry the oil hasn't been changed yet so that the best she had.

My chicken was cooked in the same raunchy oil. She offered a 20% discount, however I was more worried about my tummy. very disappointed.

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Carmen

Jun 11, 2018
0

I went to dennys in stockbridge ga for the first time I was very unhappy the service was awful they were pretty much short staffed . The utensils were dirty the wait was an hour after placing our order .

I would like for you to better your services and the prices are really overrated . I would like to be compensated in some type of way , you need to do better . I heard good things but was disappointed at my first visit.

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Janice Emery

Jun 7, 2018
0

Denny's Restaurant #8771 There is an employee who works in the restaurant who has a BARKING cough...… while I dined..... at least 2 dozen hacking cough episodes. (She) is working in the kitchen. AND while I could only hear her, the croupy cough did not sound like was being covered. Just all out coughing, which means spreading germs everywhere.

When I mentioned it to the cashier I was told this cougher had been coughing for two weeks. There is a strong possibility there may be TB involved or at the very best, the cough was not just putting diners at risk, but sending it on the road with the travelers who frequent the restaurant.... and other employees are also exposed over a two week period.

This is irresponsible of the managment and the employee to be serving food, preparing food and…

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Julie Cox

May 31, 2018
0

the location we visited last night we visit often , it is in a truck stop in Tulsa Oklahoma off 44 and 129th street. Last night around 8:30 we went into this location 2 adults 1 adult child and 2 smaller children ( age 6 ) we waited about 3 to 5 minutes to be seated and

one of the servers ( the only one I saw all night ) seated us took our drink order and was super polite and a good server over all but as he was taking us back to the table my son slipped on water on the flood and fell he got up and we proceeded to the table when I told our server you need to get a wet floor sign out before someone else gets hurt , the manager came to the table said is everything ok and

left never to be seen again. my son in tears because his knee hit the floods and it was hurting. he asked if everything…

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Susan M. Rahn

May 24, 2018
0

50. The charge was supposed to be cancelled and it was not. Now it is 3 weeks later and still no refund. I have contacted my Credit Union to dispute the charge -as was told to me by a Denny's associate today - May 24th- My bank says Denny's is completely responsible for issuing a refund.

What is so hard about issuing my account the money I am owed?

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Gary Mixson

May 11, 2018
0

And then I told her that I would like order a drink and. Was tell what I wanted and. And I. I was discriminated against She refused to take my Order.

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William Christopher Jones

May 2, 2018
0

The employee did not acknowledge that I even existed once I asked if he took orders he yelled with an attitude telling me to wait while he did something on the pos and approached in a way I considered to be hostile. I think it was racial discrimination upon speaking to others who shared similar experiences and seen likely accepted behavior by management.

I don’t expect anything to be done and am sure Mr. Todd will continue his lack of customer service.

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JOHN L. TURNER

Apr 16, 2018
0

,SMITH WHOM I WAS TOLD IS THE CEO AND PRESIDENT OF DENNY;S CORPORATION I LOOKED OVER HIS RESUME LOOKS GREAT I HAVE NOT RELIEVED NO REPLY WHAT SO EVER IAM NOW REQUESTING A REPLY TO SE WHAT THE OUT COME IS I JUST ATE A THIS DENNY'S THINS AM BREAKFAST I LOVE DENNY;S MENU I GO OVER THEM EVER4TIME THERE IS A NEW ONE COME OUT,THIS STORE NUMBER IS 6392 IF YOU CAN PLEASE ET ME THE RESULTS OF MY COMPLAINT /I THANKYOPIU EVER SO

MUCH IAM A PAST RESIDENT OF PACOLET CLOSE TO YOU /. MY EMAIL IS ATTACHED

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Betty Ceretto

Apr 15, 2018
0

Waited about 1 hr for our food. When food came it was overcooked eggs and cold also grits were nasty. They brought me new & hot ones. Bacon was like u purchased cheapest u can find. There was 4 of us 2 ordered breakfast & 2 lunch.

To bad the chain didn't improve the food instead of remolding. We felt sorry for waitress because she seemed to be taking a lot and working very hard. The place was very busy manager said training new cooks. This place has been very bad on cooks for ever The best manager passed away.

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mimi williams

Apr 15, 2018
0

when u have night manger smoking week in the clock , waitres Thats married hitting mangers in the balls an then thinking it funny mangers also talking about customers but won't confront them I think this restaurant needs a wake-up call nobody do there job right in my opinion as a customer they do not take their jobs seriously they think nothing can touch them that since they have their positions that nobody can take that from them I think they all need a wake-up call this place needs some serious help at least majority of the workers to.

You have some workers that are awesome and take their jobs seriously but others they don't specially on third shift a lot of them like to f*** off sorry for my French but that's exactly how it is

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Nancy

Apr 13, 2018
0

Denny's Restaurant #0818 on 4/13/2018 at 2:23 am Order #431764 Server: Elizabeth R Table:162 Ordered 2 Spaghetti & Meatballs with extra meatballs and extra sauce. I was not given extra sauce and the orders were half the size they should have been.

It didn't taste near as good as the last time I ate here. The waitress overly flirted with my husband. She was so busy flirting, my order was all wrong.

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William Foster

Apr 8, 2018
0

1. Poorly train servers. 2. sauce? Half way through the meal our server cleared some of the dishes away and took the fork I was eating with my. I had to get out of my seat and run after him to ask for my fork back.

He said he would get me a clean one. 4. I had to sit there for 10 minutes before he came back with my wife 's desert and my fork. 5. But then he had forgotten a spoon for her desert.

My brother swears that this the last time he will set through a terrible dinner at Denny's.

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Mary goff

Mar 31, 2018
0

The service was bad we waited to get all are food the server want on brake didn’t make should that we got are hole order and more coffee had to wait for bill twenty minutes or more the girl hostess came by I call her over to ask her where the waitress was the waitress name was Kevin a the hostess was good her name was Deja

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Olivei Field

Mar 15, 2018
0

The waitress brought us menus, brought us water, took our orders, cleared & washed a different table, swept the floor, refilled a syrup container, and then picked up our orders and brought them over to the table all without washing her hands. I WAS WATCHING HER the entire time and hoping that she would wash her hands before handling our orders, But she did not. , KCMO.

We arrived at Dennys on March 4 th at around 3 0'clock. There also was a Caucasion cook who was hollering at an African American waitress. The race really does not matter, but I am just trying to point out who was involved.

The cook was irritated because we ordered something that your restaurant was out of and the waitress had forgotten. I know that when people go out to eat they are spending their money and want to leave…

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Raeann Cushing-Laurent

Mar 13, 2018
0

We were in Las Vegas last week and on Saturday night we decided we would go to Denny's just off of Freemont Street. We were seated right away, the restaurant was not busy, and we waited about 20 to 25 minutes and no one came up to us to ask if we were ready to order or just to ask us if we would like something to drink.

We got up and on the way out the door, my husband told the guy at the front that next time he sat someone around the corner to maybe remember to tell the waitress. Friends of ours were also there for the race and they stopped at that Denny's for breakfast.

When she got her coffee the coffee cup had stuff on the handle and the side of the cup. She asked for a new cup that was clean. They did give that to her, but when they got their breakfast it was cold.

Now I would…

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Josephine Abels

Feb 24, 2018
0

Denny store no. , Tucson, AZ 85710 Phone (520)747-9594 date 2/23/2018 order no 511722 time 7:53:59: I ordered chicken potato skillet on the Value menu. I thought the cheese didn't taste right but I thought it was I had been drinking a flat diet coke.

As soon as I got home I was nauseated for an hour before I threw up what I had eaten. I did not feel nauseous shortly after throwing up. I called last night and Eugene said he will check the food to avoid another customer becoming ill.

He said somebody would call me back the next day. When nobody called today, I called & told the manager about my experience the day before. He told me they are always careful about managing the freshness of the food.

He effectively refused ownership of the problem. I am still feeling well today, so I tend to…

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Glen Thailing

Feb 16, 2018
0

Hello, I'm not the type of person who spends time complaining about bad service. I would usually just never go back to a place if I was unhappy about bad service. In this case I just wanted to let you know how bad this is.

com and headed to the restaurant to pick up my order. I showed up 20 minutes after placing but when I got there she said it would be a few minutes. It took them 20 more minutes to come out with my food order.

When I got back to my hotel there was no plastic ware or napkins in my bag. No condiments in my bag. When I opened the food it looked like it was sitting around for awhile already but worse of all my cheeseburger was not made to order as described on my receipt.

After all that I said o well and went to pick up my burger. They did not put a…

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Sandra Nunez

Feb 14, 2018
0

I went to eat my birthday breakfast on January 31, 2018. It was my 51st birthday with my cousin. We received absolutely terrible service. We waited 20 minutes for a waitress. I asked for 2 eggs over medium with hash browns.

We did not get our order for 30 minutes at least. When we got it mine was not over medium because the eggs were so runny and cold. The hash browns were hard and dry. I didn’t send it back because we waited so long for our order.

I ate the hash browns and toast. I was so sick to my stomach when I got home. I’ve never had such terrible service at 4442 US hway 19, S New Port Richey, FL 34652

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Nadine Hoffman

Feb 9, 2018
0

it took over 40 minutes just to get an order of egg whites and an English muffin. No offers for refill of drinks or coffee. No apology made. This was by far the worst experience ever at any restaurant. Poor slow service.

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