Denny's

Dennis in salinas ca. On E. Blanco and Abbott st. Worst customer service ever. Had me standing to get seater for more that 20 min with my 3 yr old.

I was an employee of the Denny's located in Herkimer, New York 13350. I believe I was unjustly terminated for "using a managers login numbers without authorization" while I was off duty March, 14th 2016 in an attempt to simply help a coworker who was having difficulties with my check.

I used my employee discount on for my bill but as I was cashing out, my coworker asked me how to get her employee discount while there was no manager present. I told her to put in the managers numbers which was the only way I knew how at the time for that specific reason.

I understand the concept of base level employees not using managers numbers for obvious reasons but in my 4-5 months serving at Denny's I had been told of by at least two different managers of their numbers so I could assist them while…

I was staying at a hotel right next to the dennys on waterloo road in stockton ca . my husband works nights so we eat dinner together very late or early. We left out to go to eat at midnight on march 15th 2016 we ran because it was freezing cold outside we arrived went inside and.

the rude woman said ok whatever . i said excuse me? so hes gonna swallow his pride n hope. im not your restraunt sucks cock . i will picket hou damn store

Walk into your restaurant at 1st and Alma in San Jose at about 10 o'clock 410 minutes nobody came to the front to take my order there were no workers on the floor I had walked back to the kitchen area scene 1 of the truck and did not inform anyone that I was there and no one still came out I was on a 30 minute lunch break pretty officer working for the weekend and I had to leave because I think it was very poor service and

very poor customer service on the part of the management of this establishment

We went to the Dennys located at Transmountain and we ordered our drinks and then the food at which we ordered the Salmon Skillet and when it arrived it was burnt and the Fill in manager took it back and said they would make another well the second one was also burnt and so we couldn't eat it and ordered the puppies that came out burnt also and

couldn't eat them either at which time we ordered the Cinnamon Pancakes they arrived soggy and not close to the menu picture so we decided to go complain and the lady kept insisting that she was just a Fill in For the Mangers and that she was sorry for the situation but as we were leaving another couple overheard the conversation and decide to go to the other Dennys on Dyer .

Suggest you try to solve this situation or we wont go to your restaurant…

My family and I visited one of your restaurants recently and before we even got our meal one of the waitresses was coming out of the back swearing and causing a big scene and walked out the door it was very inappropriate we have been loyal customers for years and never seen nothing like this and will not ever returned. My five yr old had to witness this.

When entering Denny's the waitress/manager seated us, and i let her know my daughters came in before us and was currently in the restroom. She said she would get two more menus,then went and sit down with a guy and was on her phone.

My husband had to get menus and ask for a waitress. Way to go Henderson Denny's!!

Very disorganized,. Due to the fact of not enough employees, I had 2 wait close to 15 mi mi utes vefore attended and this is vonstantly at this Dennys on NW 36th st. and Biscayne Blvd. Miami, Fl. Even the managers cooking instead of over viewing hos emoyees.

On three separate occasions , once when trying to get lunch service, and the second and third when trying to get breakfast service.Most recently was today (March 11,2016, with two separate waitress rudeness, waiting 15-30 minutes after seated, before anyone took by beverage or food order . My AARP discount was not given when, paid the bill. Customers sevice is truly lacking.

I was in Denny's at Beach Blvd and Hodges, Jacksonville, Fl. 32224. My daughter and I purposely came there from the Mayo Clinic in between appointments. Figuring we would have a good lunch. WRONG. We eat order a different club sandwich.

They came and didn't even come close to the picture in the menu. There was No meat on these sandwich's. It was a good thing that we weren't going to share them. On my I opened on triangle there was no BACON, at all or salad. It was empty.

We took what ever meat we had and ate that by itself. Not on there was no dressing of any sort on the sandwich's. Had to ask for mayo for each of the sandwich's she on brought one small black cup with Mayo.

I don't mind spending money on these sandwiches but as the kids would say they SUCK. My order number was 510058.…

Denny's Restaurant #8692 Manager Annette 02/27/2016 109PM. Order took much too long (two customers came and went before my daughter and I got our Veggie and Hamburger and fries). After receiving my Double Veggie burger I requested Mustard which it was stated to me by my waiter Askia and Manager Annette that there wasn't any Mustard in the whole facility. I stated that I only eat my Hamburger/Veggie Burger with Mustard and I was told by the Manager Annette that there wasn't any and I could try Ketchup but there wasn't any further resolving of the issue or suggestions.

I ate most of my Double Veggie burger but really didn't enjoy it and didn't want to make a scene with my 13 year old daughter with me. The Manager Annette could have sent someone to the store to get a couple of bottles of…

My husband & I took my mom for dinner after a long trip and our server was heavy setlarge male, i didn't get his name. He had a pony tail slicked to the back. He had us waiting for over an hour and a half and just kept telling us the there was only 1 chef and everyone else that had arrived after us was eating and already served.

He DIDN'T CARE to serve our table. He was very rude and disrespectful. I called the store that same night and spoke to the restaurant manager and she told me that she was feeling under the weather (SICK) and was in the back and had no knowledge of what was going on.

I don't think that Denny's should hire such incompetent employees, the service was terrible and the employee was HORRIBLE at customer service. This is the 2nd time i try to get someones attention to…

m. When the server brought our food, mine was breakfast, hers was lunch, mine was cold,not even luke warm. Hers was what looked like a tortilla with chicken inside but there were burnt crusty pieces from someone elses meal where the cook failed to clean the griddle, we are assuming??

When the server asked how our meal was, we indeed told her that we had issues, she said that she could return the meals to the cook as a reheat order and replacement for the tortilla-chicken plate. We told her that we didn't have time to wait anylonger for another meal, so she took 10% off of the tab.

We met at Denny's #6753 in Ontario, Oregon.

Your service is great, Mrs. Maria was my server. Mr. Tobias, Mrs Denise and two other servers are always great. The person i am complaining about is a young pretty girl with a great smile. Unfortunately her attitude towards her co workers is not at all good.

when i notice her she was screaming "PACO Cash" then she was by what looked like the coffee machine and she broke something. She made a comment "its my first glass I break" and she smiled. at no time was she concerned her coworkers might get hurt with the broken glass.

As i continued watching i notice she was in the way of the lady whom was cleaning the mess she had just made. I decided to leave because the way she spoke to some of her coworkers was unacceptable in my book.

I could of been a mystery shopper watching how they work…

The manager is very unprofessional and should not be screaming at servers in front of customers. It is a sad situation.

On January 11th I went into Denny's to sober up have some coffee the hostess called police on me she had a terrible attitude and I did not do anything and that is on video where as I did not do anything wrong to be refused service. Instead police, 911 was called on me. As a result police came and found me to being intoxicated and now I have a DUI because I got chased away from Dennys

Went to Denny's in Roswell New Mexico on North Main Street, finally got order taken, took over 40 minutes to get our COLD FOOD and burnt toast, wait staff had manager come to table, she replaced our meal with one that somewhat better. Please take a look at the toast we were served....unbelievable that anyone would think someone would want a cold meal.

Do not think we will be back to this Denny's. There was a table of 7 that came in after we did and they got up and left after waiting about 50 minutes and still had not received their meal. The manager had a very heated argument with these customers which was very unprofessional. Sad situation you have at this store..I have attached a picture of the toast for your viewing pleasure.

I waited 10 minutes to be seated. While people were paying their bill. As I was waiting there was other employees waiters or bus boys taking other customers back to their tables. They didn't egg knowledge me at all. I'll never go back

Following additional instructions in order to ,as the publication says " build your own Grand Slam",I returned to the same store,3/3/16 and attempted to create said "Slam". The pamphlet says quote "Receive a free Build your own Gran Slam WITHIN 24 hours AFTER registering.

When I attempted to utilize building the Slam in this store,I was told the wording meant AFTER a 24 hour period. WRONG!!!!! The only reference is" within 24 Hours ". I don't believe I am incorrect according to the wording on above pamphlet.

Exactly what is the official Denny's position on this wording as it currently appears. I will add that the personnel at the store where very professional in spite of being incorrect.

I recently sent a complaint about an employee in Durango, Colorado. I received your return e mail and mistook it for a porn site Hissing Kitty. I deleted it. replying now and will not delete your responding e mail. Has been there as long as I have been eating there.

) around noon on Saturday2/27/16 My wife and I ordered 2 senior Omelettes, with no beverage. 00 bill and a dime. 00. ( if the register is involved reading the bill). 50 cents. Out of the register. 60. I do not know why he had a mad on at the world.

I was embarrassed, arguing with the employee in public. I left, dissatisfied with the treatment. We will be returning to dine there. It is a convenient place to eat, and access. Would appreciate it if the situation is taken care of internally.

I will mark the bill in a various…

First of all, we have eaten at many restaurants over the years, and I have never filed a complaint before this one, and I do not expect anything in return.

However your corporate people need to check this place out. I ordered a pot roast dinner, and have had them before at Dennys. My wife ordered a lemonade ice tea and could not drink the either. Needless to say , we will not be going to Dennys anymore.

All is not sweetness and light at the Dennys in Durango, Colorado. Last Saturday a short blond male employee, who has been there forever, was acting very aggressive among staff and public. When I approached the counter the regular cashier was very busy.

He indicated he would check me out me out on the other side, hostess side. 00 bill and a dime. 00. he grabbed the receipt and the money. The receipt was placed down and out of sight, very quickly. 50 cents on the counter. 60.

The bill was gone, the receipt was gone. After protesting that I was short changed. I left. You have always had excellent people at this location, and it is a regular dining stop in Durango. This is the first time I have had a complaint.

I will follow up on this complaint the coming week when I visit Durango, again.…

Went in to dine at the Fowler,Ca. Denny's. Sat down and waitress brought a menu. Other person came she gave that person water and then brought a salad. All within 5 min. still didn't come back to take food order.

Manager came twice to the booth next us. everything good. Waitress started sorting silverware. waitress just looked at us and never attempted to say anything to us. Sooooooo disapointing. Not anymore!! 6:30 pm Her name Tiffany!!! His..?

After being seated waited for 20 min never seen waitress . No one offered to take drink order after that left and went elsewhere that we could get service.

We were in Dennys about 2 weeks ago , Sat there for over a half hour before we finally asked the bus boy what the problem was ,,,, When the waitress came she was VERY RUDE . then to top it all off there was HAIR IN MY FOOD How Disgusting ,,, I file a complaint and NO ONE SEEMS TO CARE Your Service SUCKS WE walk out and no i did not speak to a manager

We were a party of 9, 4 Adults and 5 children. The waitress seemed inexperienced, we had to wait over 10 minutes just to get our drinks serve. Once we gave our order it took them over 30 minutes probably 40 to have it orders served to us.

I order the loaded veggie omelette, no tomatoes extra mushrooms and onions. The omelet was made with cheddar cheese. I send it back I prefer the Swiss cheese as it should be made. I got my fresh omelette with tons of onions some zucchini no mushrooms.

My husband had to get up and find the waitress since she never came around to asked if everything was ok. Once he found her at the other side of the far end behind the counter and asked her for at least a side order of mushrooms, she told him oh we are out of mushrooms.

May we mentioned that the…

Went to Denny's in nampa id. travel a lot for work and stay at the hotels in the area a lot went to Denny's for Sunday breakfast I ordered a French toast slam with eggs over easy my fiancé got pancakes with eggs over easy when I received my order my eggs were raw my fiancé's eggs came with the eggs cooked correctly when I asked for them to cook the eggsA little bit more she told me that I needed to order eggs over medium or it would come out running I am 47 years old and

have ordered eggs over easy many times in my life never receiving eggs that were still raw inside she took them back to the kitchen when I got them back they were cooked so the yoke was completely hard wasn't interested in eggs over hard so she took them away and still charged me for the breakfast at the same price I do…

While eating inside of Denny's, only 45 minutes, my truck window was shot at. When I went out side and looked it had a big hole in the back window. There are no outside camera's and the camera's inside don't view far enough.

We talked to the manager and he said that this wasn't the first thing that happened at this location. There has been a number times someone's car has been broken into or vandalized. There is no sign that stats what has been happening.

Denny's at Flying J truck stop exit 343 off of of 15 Went for breakfast this am at about 745 ( 2-27) Asked for coffee no cream and water Got the water. Ordered breakfast and asked for it to be all on one plate It wasn't Finally got coffee and breakfast. Biscuits and gravy were ice cold couldn't eat. Eggs were brown and crispy when I asked for over medium,

Never got coffee refill. She completely ignored me and never came back. I couldn't eat the biscuits and gravy Cashier asked me how things were and I told her She said she heard I was rude and obnoxious.. So I paid for something I couldn't eat. They need to take a lesson from the Dennys in Casa Grande and Eloy AZ They are the best

I was not rude or obnoxious I went to pay for something I couldn't eat and answered her questions.…

My friend and I went to Dennys in Tiffin Ohio after working a long day just looking to have some good food before going home. It was February 26th at 1am. It took 20 - 30 minutes just to get our order taken.

The manager that evening took our order, Im unsure of her name. After another 20 minutes a portion of our order came to the table. I had ordered the the build your own sample with mozarrela sticks, chips and quaso and a cheese quesadila.

What I recieved was chicken strips and the quesadila. When I expressed to the waitress, who had been to my table for the first time, that the order was wrong she angerly grabbed to food and walked away. A few minutes later she brought back the mozarella sticks and something else I didnt order, when I told her the one item was wrong she took all the…

00 tip. 65. I ordered a senior scramble and a ice water with lemon.

Also we were 20 minutes late back to work. 00 tip. I was going to forget it but when I checked my account I am very upset about this. Just to mention we go there often. The waitress was very rude and her service was terrible, I work with the public and would NEVER TREAT PEOPLE LIKE THAT!

Our 8 member book cub reserved the room in the back however other people were already in the room. We put our orders in about one oclock and did not get our meals until two thirty and some after three when we asked for the manager we were told was in the kitchen cooking he came in said she was sorry about the delays I got the salmon it was like cardboard my friend got the chicken and

asked for no mushrooms the waitress wrote it on the slip but she got mushrooms anyway hers had to be sent back at three and ha to get her food to go they did replace my meal but the quanity was very small (I had this before) We asked if something could be taken off of the bill and she said no but she said she would not charge us for our drinks. Really bd service.

2-20-16 @ 2am. Upon arriving a customer walking out says DO NOT EAT THE STEAK it is nasty. After 1 hr os having to send my raw solid white hashbrowns back twice, another lady stands says there is hair in her food, another customer is upset abt his food not being correct.

1hr and 15 min I STILL have not been able to eat because my food was raw then the SAME plate resent to me. I requested a Manager. Was actually calm. Told manager this was unaccebtable and fucking ridiculous. He said and I qoute " FUCK YOU!

PAY YOUR BILL AND GET THE FUCK OUT OR I WILL CALL THE COPS. Now considering I had not been beligerant other than to say this is fucking ridiculous I told him to call them. I asked him what his name was, He then for 3rd time, said FUCK YOU!!!! And walked to back.

I asked 3 waitresses…

The last time I went Denny's my pancakes were much to large I ordered the all you can eat maybe that's why,my coffee was very cold.The workers were not so nice I'm not going there again.

Denny's on Lone Tree in Antioch, CA. 94531. We arrived at 1:20pm. No one was behind us..we stood at the entrance for 10 minutes before we were acknowledged, then another 5 minutes to be seated. There were staff just going all over the place without anyone looking or acknowledging us. I feel we were being ignored. Finally a female said we will be with you shortly, well that took at least another 5 to 7 minutes. After we were seated there were five people that came in and they were greeting promptly, less that 1 minute. To me this was unacceptable.

2/17/16 @ 4:20pm 925-757-5264 - Pam (manager) from Denny's called. She read my email and was very apologetic for what happened. She wanted to know if and what could she do for me which she asked two or three time during the conversation...I said…

This is not a complaint but I am having difficulty communicating with Dennys. This is a question. Does Dennys have kids eat free? How about in Woodland Hills, Ca.? Please advise via email. I enjoy Dennys. thank you. henry

el dia 2-17-16 , a las 10:55:39, fui a desayunar con mi esposa al Denny's ,localiizado en el 5811 East Firestone Blvd. , South Gate, CA 90280 . mi esposa pidio un Grand Slam Slugger y yo ordene un French Toast Slugger. Despues de comer ese delicioso almuerzo fuimos a pagar a la "register" ensenamos nuestra membresia de AARP , y el cajero nos dijo, que el descuento no aplicaba para los desayunos "Grand Slam Slugger" que por cortesia nos lo hiba a aceptar pero que la proxima ves no aceptaria.

MI observacion es que si no apiica el descuento de AARP en ciertos desayunos , hay que especificarlos dentro del MENU o poniendo un aviso visible enfrente la caja registradora para evitar confrontaciones o malos entendidos para futuros miembros de AARP que paguen y ensenen su membresia.

Victor…

Florida city fl Denny's they would not add my aarpdiscount on I paid w credit card and had forgotten to tell cashier and manager said he could not give it to me since bill was paid for he could not put it on credit card my bill was l$84.00w 16.00 tip I was upset I like Denny's and go often I b leave I should of gotten my discount I think u should give it to me thank u

Ordered skewer with zucchini and mashed potatoes and gravy. Was served sautéed cucumber instead of zucchini. Pointed it out to waitress that relayed it to the kitchen. Waitress said that my complaint was not well received. Asked to speak with manager, Jenelle, who very smugly said it's an honest mistake, so ? This prompted me to tell her that her attitude was not good ... To which she replied " that I was not welcome there, and to get out " .

Store 702, date 2/16/16, time 10:45 pm.

I am a truck driver. I eat at Denny's 10 plus times a week, I have receipts to prove. I visit Denny's in US and Canada.

I have never been so insulted and rudely treated at any of your other locations.

I believe your current manager at store 702 is a disgrace to your company and further question how such a…

Things have been steadily going downhill as of late. Got our drinks, placed our orders, 2 orders of chips & queso, and 2 orders of pancake puppies. After nearly 50 minutes, we got up and left, absolutely NO FAULT of our Server!!!

people were complaining of some food being cold, another regular, said they had over cooked 'old' fries in their fries order and part of their food was cold. They eat their every day at least twice a day. The 055 and a 'trainee' were the ones doing the cooking, from what I understood.

but he NEVER comes out on the floor in the evening when we are…

I visit a lot of your stores and several times in the past year I've stopped in your store on merit Blvd and had bad service been there twice this week the first time was on the 11 th two get somethings I order coffee and ask the waiter to give me a couple minutes but he never came back and his uniform was very dirty so I paid for my coffee and lerft and went back on the 13 th got hot chocolate and

it was warm and nasty with your black berry hush puppy the place smelt very nasty I won't go back I am up here visiting my family. And I do visit different Denny's in the Dallas Fort Worth area my favorite Denny's is on alsberry I the service is great and you have there a manager name Sara king which is very good to the people that come in and

the place is very clean both her and the servers…

My wife went into Dennys in Boardman with my three children and upon entering to get sat there was a hostess by the name of Natalya my wife asked a table for four one adult and three children my daughter said three and one adult and Natalya says no shit and my wife walked out did not want to sit and eat after being cursed at in front of my kids very unprofessional and uncalled for

We have been eating at Denny's for over 25 yrs, as a church group from 4-12 folks almost every Sunday. 2-14 -2016 we arrived with 4 and there were only a few tables occupied. The Waitress by the name of Sam who took our order and brought us drinks.

We waited for 30 minutes and nothing else happened. WE contacted her and she said our order was misplaced. She would take care of it. We waited another 30 minutes and noticed a number of other customers had arrived and completed their meal.

At that time we decided to leave and go elsewhere. We contacted the manager and he made no effort to talk to us after informing him we had been waiting over an hour. If interested we can be reached at 719-471-9372 Sam & Glorine Orr

Went to Dennys on today Valentine day and there is a customer in there with a dog. Personally i don't think a dog should be allowed in a resturant where food is being served unless its a seeing eye dog and in this case it wasn't.

And to top it off the employees are walling by petting this dog and serving food. Very nasty

I was a employee for denny.I eas single out by 2 of your managers due to the outcome occur on their watch I was not safe. Doind my duties. Made falsa accusation to peace officer because i quik plus play on my mental disability my number is7608676175

Our waitress was called ,steak was taken to manager ,asked for it to take pictures he didn't know the whereabouts. Of the steak..!! Waitress waved fee and wrote on the ticket why..!!! It read steak was molded ..! have to take antibiotics for fungus in my system.

Proof from Doctors of why this condition manifested into me being rushed to hospital..!! 832)207-9293 is my contact # Marvin Lockridge is my name ..!!!

00 they checked in at 11:00 pm and checked out the next day at 1:38, not only that, this slut Jennifer got a lot of money from my husband that night, I have the proof . My question is? What kind of management hires a con woman like this.

This whore broke up my 27 year marriage. I need to find this woman and also file a lawsuit against Denny's

Our hospital Emergency Dept crew tends to buy frequently from your restaurant and on 02-13-2016 we came across a very rude supervisor for the Denny's in Rio Grande City, TX, 78582. Supervisor by the name of Frank, he did not want to provide a last name.

We have had multiple encounters with him and nothing has been done about his rude demeanor and comments. This most recent incident involved him making a mistake with the order and instead of correcting, scolded the person who went to pick up the orders and then demanded tip for multiple take out orders, the person picking refused solely on the fact that the person was very rude.

, we will no longer be going to our local Denny's for this exact reason, i only hope you can correct this before you continue to lose valuable customers. Thank…

We arrived at around 12:30 and had 3 people look in our direction but no one came to seat us for almost another 10 minutes. Once we were shown our table, the server got out drinks but it was another 15 minutes before we were able to order our appetizers. After that my wife's tea needed a refill and she had to remind the server after waiting for almost 10 minutes. Instead of bringing extra plates for our appetizers, we had to share the plates that they came on. We had to flag the server down to order our entrees, remind him to bring napkins, and then flag him done for to go boxes.

The other servers didn't seem interested in helping anyone other than the one or two tables they had. There were employees who should have been working but were socializing and being very loud. Although the food…

On 01/30/2016 Restaurant # 9244 in Apopka, Florida we ate dinner. We had a flyer from the newspaper advertising your Anniversary. On the flyer it stated " Join us for an all day celebration, Saturday 30th from 9am-8pm for great food and prizes all day. 25 free everyday value slams at 9am. After Work we headed over to see if we could win a prize and enjoy a nice dinner. We ate as you can see. We asked our waitress what type of prizes they were giving out.

She stated they weren't giving anything out. I showed her the flyer & asked her for the manager. She returned and stated he was busy and informed us, He gave out 25 Free Everyday Value Slams at 9am and that was it. There were no other prizes and we should have been here at 9am. Later the manager went to the table next to us and gave them…