Denny's

We have been eating at Denny's for over 25 yrs, as a church group from 4-12 folks almost every Sunday. 2-14 -2016 we arrived with 4 and there were only a few tables occupied. The Waitress by the name of Sam who took our order and brought us drinks.

We waited for 30 minutes and nothing else happened. WE contacted her and she said our order was misplaced. She would take care of it. We waited another 30 minutes and noticed a number of other customers had arrived and completed their meal.

At that time we decided to leave and go elsewhere. We contacted the manager and he made no effort to talk to us after informing him we had been waiting over an hour. If interested we can be reached at 719-471-9372 Sam & Glorine Orr

Went to Dennys on today Valentine day and there is a customer in there with a dog. Personally i don't think a dog should be allowed in a resturant where food is being served unless its a seeing eye dog and in this case it wasn't.

And to top it off the employees are walling by petting this dog and serving food. Very nasty

I was a employee for denny.I eas single out by 2 of your managers due to the outcome occur on their watch I was not safe. Doind my duties. Made falsa accusation to peace officer because i quik plus play on my mental disability my number is7608676175

Our waitress was called ,steak was taken to manager ,asked for it to take pictures he didn't know the whereabouts. Of the steak..!! Waitress waved fee and wrote on the ticket why..!!! It read steak was molded ..! have to take antibiotics for fungus in my system.

Proof from Doctors of why this condition manifested into me being rushed to hospital..!! 832)207-9293 is my contact # Marvin Lockridge is my name ..!!!

00 they checked in at 11:00 pm and checked out the next day at 1:38, not only that, this slut Jennifer got a lot of money from my husband that night, I have the proof . My question is? What kind of management hires a con woman like this.

This whore broke up my 27 year marriage. I need to find this woman and also file a lawsuit against Denny's

Our hospital Emergency Dept crew tends to buy frequently from your restaurant and on 02-13-2016 we came across a very rude supervisor for the Denny's in Rio Grande City, TX, 78582. Supervisor by the name of Frank, he did not want to provide a last name.

We have had multiple encounters with him and nothing has been done about his rude demeanor and comments. This most recent incident involved him making a mistake with the order and instead of correcting, scolded the person who went to pick up the orders and then demanded tip for multiple take out orders, the person picking refused solely on the fact that the person was very rude.

, we will no longer be going to our local Denny's for this exact reason, i only hope you can correct this before you continue to lose valuable customers. Thank…

We arrived at around 12:30 and had 3 people look in our direction but no one came to seat us for almost another 10 minutes. Once we were shown our table, the server got out drinks but it was another 15 minutes before we were able to order our appetizers. After that my wife's tea needed a refill and she had to remind the server after waiting for almost 10 minutes. Instead of bringing extra plates for our appetizers, we had to share the plates that they came on. We had to flag the server down to order our entrees, remind him to bring napkins, and then flag him done for to go boxes.

The other servers didn't seem interested in helping anyone other than the one or two tables they had. There were employees who should have been working but were socializing and being very loud. Although the food…

On 01/30/2016 Restaurant # 9244 in Apopka, Florida we ate dinner. We had a flyer from the newspaper advertising your Anniversary. On the flyer it stated " Join us for an all day celebration, Saturday 30th from 9am-8pm for great food and prizes all day. 25 free everyday value slams at 9am. After Work we headed over to see if we could win a prize and enjoy a nice dinner. We ate as you can see. We asked our waitress what type of prizes they were giving out.

She stated they weren't giving anything out. I showed her the flyer & asked her for the manager. She returned and stated he was busy and informed us, He gave out 25 Free Everyday Value Slams at 9am and that was it. There were no other prizes and we should have been here at 9am. Later the manager went to the table next to us and gave them…

The one star is only because the food wasn't bad. It was cold but had good flavor. My service was so terrible at the Fallbrook location , it was actually laughable. I have been in the service industry for years and the customer service at this Denny's is in need of help - Big Time!

I have said this so many times. I only go back because it's a small town with few places to get breakfast in the evening. Now , to my experience tonight. I was seated and the waitress did not return for 15 minutes to take my order.

That is not a joke. 15 minutes. I ordered ham and poached eggs. She dropped them off, never to return. She was still there doing other things but I was never approached by her again. My eggs were broken and the yoke was out of the egg and looked scrambled rather than poached.

I…

My husband and I have eaten at the Denny's in Hermitage, PA, for breakfast several times in the past two months. My husband likes the Santa Fe skillet. Each time, we were seated in the same booth near the window.

The window have not been washed. this past Sunday, we went to Denny's again. In addition to the above problems, my husband's silverware was dirty. The containers for the sugar packets and jellies were filthy. My food had a long black hair on it.

I have very short brown hair. It will be a long time before or if ever we will return. The manager apparently isn't going his job. I worked in restaurants for over 20 years and none of them were run like this Denny's.

We have eaten at the Denny's in Hermitage PA about three or four time in the past two months. Each visit, we were seated in the same booth. The windows have not been washed any time we have been there. The restaurant needs dusted.

The containers for the sugar packets and jellies were filthy. This past Sunday (2/07/16), we ate there again because my husband likes your Santa Fe skillet. His silverware was dirty. There was a long black hair on my food. I have short brown hair.

Previously, when we were there, my husband ordered the Santa Fe skillet. They didn't have any red skin potatoes, peppers and onions, or the chorizo sausage. We will not be back to Denny's any time soon.

Food was not cooked properly twice and service was cut off

went to dennys on bellflower blvd ca in sept 2015 had to repeat my order 3 times , when it arrived, it was still wrong after waiting 32 minutes & starving grandkids, & it was not busy, swore I would never return. Today I tried again @ dennys 2634 e carson Lakewood ca #6513 & sat in the patio area after telling the waitress I was going to the patio.

Waited 13 minutes before going inside & ordering. I ordered the club sand w/fruit. " guess she forgot me, after 10 more minutes I went in for silverware. She NEVER came out once!! My banana slices were brown. Again I had to go inside for a refill of Ice tea.

Ever since someone moved the old manager I think it was Jesus?? this #6513 has suffered. I felt bad not leaving a tip, but I waited on myself!!

Also they have heavely bearded cooks who…

I treated my Wife, daughter, son-in-law and out two granddaughters to breakfast on February 6, 2106 at 0900. one granddaughter is 4 1/2 and the other is two years old. As we sat enjoying our breakfast our two year old reached over and give me a piece of gum.

I mentioned to my daughter where did she get that gum? My daughter said" I don't know". The two year old reached under the table and showed me. I was disgusted and upset! I stood up with the piece of gum on a napkin and asked a server that I wanted to speak to the manager.

I waited less then 30 seconds and the female manager asked what the problem was. I explained to her about the cleanliness and safety of the patrons. " and that was it! Those table should be checked everyday and evening before opening.

We enjoying eating at all…

When my family and I was in eating Friday night 2-05-2016 My server was way less than average!!!! He was rude to us by not making eye contact he smelled of something other than tobacco. We did not get our soup until after our main food came we did not get drink refills which we got over charged or (reg price for kid coco) And to top it off spent a lot f time talking Spanish to the table next to us that had nothing to do with order!!!!!

When we went to pay the manager had stepped out so the girl took our drinks off and gave us a coupon. When we return we WILL NOT SIT AT HIS TABLE!!!!!!!!! thank you Danny Sorry wife gave me wrong e-mail on other complaint.

20 min wait to sit , 10 min wait on drinks so far 20 min on food and the waiters is awesome , she's cooking our food and waiting tables because the cook is too busy doing other things besides cooking food . I'm in casper wyoming store at this moment waiting on food 3073151835

The hostess was trying to do 2 jobs,setting guests and checking out customers. When we finally were seated out order was taken at a reasonable time. My order was made incorrectly, thE salmon skillet was missing tomatoes and mushrooms. By the time the waitress returned I had already decided to eat it.

I was told to let them know when I check out. Nothing was done, I thoughthink the would adjust the bill. No not even a manager saying I'm sorry. Never saw a manager! I will think twice about returning there.

On February 1, 2016, my husband and I visited Denny's restaurant in Hemet, California. We both ordered breakfast. Included in his order were pancakes. When his plate arrived, he kindly asked the waitress for syrup. At the same time, I asked if she could kindly replace my watered down iced tea with a soda.

She picked up my glass of tea and said "sure, Ill be right back". After I ate until I could no longer swallow without a drink and my husband's pancakes were cold, I looked up and our waitress was at the counter with a homeless man who had just walked in.

At that point we both became very frustrated and decided that we would just leave and forget about our meal. When we got to the counter, the manager and the waitress were standing there. We kindly explained to the manager what had…

I had two Denny's rewards: one that expires on 2/5/16 and one that expires on 2/15/16 .. when I went to pay the waitress said the points expire today 2/2/16... I did not want to use the points any points as they expire on a later date..

she then asked for the manager. so ... The manager insisted my points expire 2/2/16 and that I have to use all of the points today (2/2/16 ) or else they would expire. He would not review my account on my phone or elsewhere ..

He made no attempt to help me and kept repeating "I can only read what is on the screen ma'am".. 00 gift card ..... nothing ... "can't do that ma'am .. all I can do is read what is on the screen" It is clear he was not interesting in making things right...

was fired and I filed for unemployment was denied when I was fired I worked there 4years and need to speak to someone in franchise 315790-2616 or 315-214-3538

I have made complaints in the past about the Denny's in Fremont Ca. on Mowry Ave. and I stand by them at that time. I don't know what you did. Possibly a new manager, because that is what it needed.

I thought it would be nice if I told you how much better it is now. It still is lacking in the busing part of it but when they DO get bussed they fill the both unlike before with people standing waiting with many both's open.

And they are back to taking names again to keep things in order. I just thought I should tell you, WELL Done. Rather then a complain its nice to give credit where credit is due. I hope my past comments were of some help. Thanks for your time.

and keep it up please.

my wife and I had breakfast at hermitage, pa. location on jan. 27th 2016. the hot cakes were cold and rubbery. couldn't even eat them. the sausage looked like tiny box type links. they were mushy tasting. the waitress, Mary H.

was efficient and friendly, she called manager when I complained at check out register. 45 please. never offered an adjustment on my bill and never showed any caring at all. only gave me a receipt for my debit card payment.

no survey receipt was offered.

also portions have been reduced compared to what they used to be. sad how business employees seem to not care these days about customer satisfaction.

On Thursday, January 28, 2016 we brought our 2 grandkids for breakfast, arriving at about 9:15 AM. We were at Denny's #8599 Seal Beach, CA. Our server was Veronica and the check was #5230321. We were seatted in the back corner of the large room.

Our food took longer than it has ever taken before, arriving tepid with melted butter. The service was minimal. The juice arrived only after we went to the front to request it. When we were finished we had to go request take home boxes and our check.

When we were asked how things were we told them with no response.

On sunday 1/24/2016 at store 8106, I had the worst service ever. First the waitress took our order wrong, then told me thats what I ordered. Before I got my food she brought the check that had the wrong order on it, she didn't even correct the check. My vegetables were cold, my fish not done, my grandsons food had mushrooms, which I said no mushrooms. I was then asked if I wanted a different fish, I said yes but was not informed that it was grilled and not fried. I motioned to the Manager Art Griffin about my concerns and he acted unconcerned, saying that's what I ordered.

Did not try to correct the problem at all, I declined the food and he walked away. So disappointed that I had not eaten decided to just leave. Art took the fish off my checks but charged me for the incorrect order. At…

So I was a cook at Denny's and I was being told. That my so called "in charge" waiter was making. And stirring up accusations against me so I could lose my job. It was Cleary heard by another employee of mine that she didn't want me working there.

I was also informed that. All she does is complain to the manger about me and telling complete lies. I informed my boss about what was going on and he said he was going to rake action. Nothing was done.

Because the waiter in charge continued to harass me and spread rumors in the work place. So I took the initiative to speak to her directly myself and when I did. She made a scene and lied to my manager saying I cussed her out.

I was informed one day while calling in to check my schedule for the week I was terminated for cussing out the manager…

i used to work at the dennys in north charleston south carolina i was fired over dumb stuff the manger than lied to the unemployment office she fired me because didnt like the fact that i dated out my race

). We received zero service after being seated. After ~40 -45 minutes my daughter got up to ask for service. The restaurant was about half full for reference. When someone finally came ohhut, they waited on the last group to be seated about five tables away.

That family had just sat down, ~1-2 minutes earlier. So I informed the greeter, that were just going to leave and did so. The people across from us told us that it had just happened to them as well. We have been going to this restaurant for oh so many years, but in the last year, this has happened 4 times, this being the fourth time.

Something is definitely wrong with the training of personnel. All four times previously we dad been seated in the same general area when this has happened. This area is located, on the parking lot side,…

On the 9th of January 2016 my wife, son and I went to Denny's on highway 42 in Stockbridge, GA. After our meal we got up to go pay the bill and leave. A young man had just mopped the lobby and since I'm 66 years old and walk with a cane I was hesitant to continue.

The young man very kindly took my arm to help me pass, but when my feet hit the wet area I did the splits and I went down. He tried to stop it but that was impossible. I fell on my hip where I had replacement surgery and it was very sore for quite a few days.

The so called manager came out and asked if I needed an ambulance and I said no. He took a lousy $10 off my bill and pretty much that was it. No statement no nuthin, didn't even ask my name.

My reason for sending this email is this. You are lucky I'm not some jerk out to…

Denny's 12405 Westheimer Rd Houston tx 77077 I received terrible service with a dad attitude. There was a unauthorized charge on my bill. When I asked the waitress to take it off she informed me that she could not. I asked the waitress to speak to the manager the waitress replied that there was not a manager in the Restaurant.

When I finally got a hold of the manager I asked why there was no management in the restaurant at the time I was there. The manager replied by saying DON'T WORRY ABOUT IT. They certainly need to work on their customer relation skills.

they certainly have a bad attitude problem.

I was in your location on North Atherton Street in State College Pa this past week and was unfortunate enough to have a waitress by the name of Dana wait on me . She was rude and very snippy to my wife and I . She acted like we were an inconvenience to take our order as I watched her slamming and banging around the restaurant I heard her call another waitress a filthy word . I acted like I didn't hear it and thank God my wife of 38 years didn't, but I was repulsed . When she brought our food to our table, I thought she was going to break the plate by hitting the table so hard , I have been a Denny's customer since 1994 but I think you've seen our family for the last time . I don't want a free coupon, I don't want a free meal, I want something done

Thank You Garald T Robb

Went to our regular Denny's for dinner tonight, 01/14/2016. New on the front door were signs saying holders of Concealed Handgun Licenses were not welcome in this restraunt. They also had an additional sign advising no open carry. We've been going to this restraunt ever since it opened but it looks like my wife and I are no longer welcome because we have CHL's and carry a firearm for self defense.

And no, we are not going to leave our weapons in our car, they do us no good there. Does the management of Denny's actually believe that their sign will stop any criminal? If you do, you need professional help.

The citizens of Texas with CHL's are the most law abiding, most trustworthy and least dangerous folks in this State. CHL holders in Texas are thoroughly vetted and pose no risk of…

On Dec 26 9:26 am we had pbreakfest ask for One coffee And the server ask me two coffee said One. When were ready to play we say the re were two coffeecoffee on the Bill, I ask the cashier why two coffee was only One.

The manager Came out And said ( we saw your wife drinking from your cup) our Dennys policy does not permite that, drinking from my cup. This was a situación in front of the customer not to outrage my self with her coments.

Would like to know of is a policy or not, if not she is not a manager a Came to me as a racist. I am a señor 66 yr living in Fl 18 yrs, she should have moré respect to me And my wife. Thankyou Lou cell 239-745-0004

The Customer Service is the worst I've ever seen. Ive been seated for almost 30 min and i haven't placed an order. Got Mozilla Sticks with no sauce. Had to wait almost another 10 min for that. 40 min and still havent placed an order.

They also have nerve to ask for a Tip. Horrible Service. Dennys on North Henry Blvd. Stockbridge Ga. At 1:10 am. 4 customers present. This is ridiculous.

It took close to 20 min to get a server Salinas, ca on Blanco

Took long time to take my order, hamburger was cold,dry and old, lettuce and tomatoes were wilted, the French fries were cold and hard, the bathrooms were disgusting toilet paper all over the toilets were filthy nasty. There was no toilet seat covers the trash were overfilled trash all over the floors. It was totally sickening.

We got part of our drinks and had to ask for the rest. The waitress brought no refills, didn't listen wasn't attentive to us or our needs,we ordered 4 orders and we got 1 then a long wait, then 1 more came later and

it was part of order ,so we ask for rest of that order but it didnt come out for a while, we had to keep asking. We went to kitchen for parts to go with order. Then 20 to 30 mins.

We ask what happened to other 2 orders when we got a hold of her and she said they forgot. 1 more came out and it was incomplete. Waitress next to us brought out our 1 yr Olds food for us when we ask for help it was cold.

She brought receipt out and took some off ticket and we went to register and manager came out never said anything to us no apology or anything, didn't even look at us. She took…

Never ever again. You have lost me as a customer for LIFE! I order "to go" from the Dennys on E Hillsborough Ave in Tampa Fl by Net Park since I work right here. On Sundays our cafeteria is closed.

But EVERY time I have ordered from Dennys they always messed it up. My order is simple. I am a vegetarian so I order the veggie burger. All I want is raw spinach (because you dont ever cook lettuce when building a burger right?

) I ask for raw onions, and pickles. Add avacado. Sounds simple right? OBVIOUSLY NOT. They have... cooked my spinach and only added avacado. ) Now I always give any place 3 tries before I boycott, write bad reviews, and spread word of mouth about my experience.

Today I order by saying "I would like a veggie or garden burger which ever you call it. " I am so angry…

1/7/2016 Denny’s Complaint: Today was my Birthday, 1/7/2016. My wife had called ahead since I wanted to stop by Denny's 1571 Bella Cruz Dr The Villages, FL for my Birthday Breakfast between Doctor appointments for a CARRY-OUT. I am retired living in The Villages, FL and dine at this Denny's often.

My wife had called the night before and talked to the manager and he told her "YES" I could do a CARRY-OUT.

However, when I was giving my order to a very nice server at pay out counter with a lot of people was standing around went two other older servers jump in and said "No Birthday CARRY-OUT". I tried to explain my wife's had called but they said the manager, Dan Mahoney, their was there last night and never said that.

SO I WALKED OUT WITH NOTHING AND DO NOT PLAN TO GO BACK TOO ANY DENNY'S…

I stopped at the Dennys in Austin, Tx. IH 35 on 1/8/2015 around 2:45am and ordered the new pot roast sandwich to go and said no onions or mushrooms. And when I got home it had so much onions and mushrooms that I couldn't pick them off.

I called them 10 times and no answer. What can be done for my inconvenience and waist of my money. I also left a $4 tip.

Denny’s Complaint: Today was my Birthday, 1/7/2016. My wife had called ahead since I wanted to stop by Denny's 1571 Bella Cruz Dr The Villages, FL for my Birthday Breakfast between Doctor appointments for a CARRY-OUT. I am retired living in The Villages, FL and dine at this Denny's often.

My wife had called the night before and talked to the manager and he told her "YES" I could do a CARRY-OUT.

However, when I was giving my order to a very nice server at pay out counter with a lot of people was standing around went two other older servers jump in and said "No Birthday CARRY-OUTs". I tried to explain my wife's had called but they said the manager their was there last night and never said that.

SO I WALKED OUT WITH NOTHING AND DO NOT PLAN TO GO BACK TOO ANY DENNY'S WITH MY FAMILY EVER…

I was at the Crenshaw location ,and I ordered pork sausages when they arrived they were raw inside. I didn't notice it until I had already eaten most of it.

Also it took them ten minutes to bring the syrup for pancake which made them cold! Very, very poor quality and customer service will not be returning.

when she brought the reciept she said "can you add $1 on there"? dont know if ill be back at dennys anymore

EXCEPT FOR MARIA THE SHORT HAIRED SERVER,THIS REDTAURANT SUCKS!! The INDIAN GAL SHO APPEARS TO BE THE MNGR AND OR OWNER IS CONSTANTLY WSLKING AROUNG IN THE RESTAURANT ON HER CELLPHONE SEEMS TO BE CARRYING IN ANOTHER BUSINESS PERHSPS AT WORK .SHE APPEARS TO DO CLOSE TO NOTHING AND THE STAFF RATIO TO CUSTOMERS SEEMS TO BE TERRIBLE CREATING STRESS FOR THE EMPLOYESS AND AWEFUL SERVICE. THAT'S ABOUT IT.

Hello I frequently eat at Denny's and have loved it,my complaint is that I'm an over the road truck driver and I recently stopped at your flying j in Franklin Kentucky to find out that your restaurant was closed for a meeting,as a truck driver this is not good because of our limited time,shouldn't your meetings be a few at a time and keep the restaurant open to serve people that are coming in in aware of the 2 to 3 hour closing at the most busy time of day 5pm,thanks

We hate to see our favorite breakfast restaurant going downhill. The service at 44111 US highway 27, Davenport, FL had us waiting way too long at a nonbusy time. Saw the cook outside smoking. The food at 7631 W. Irlo Bronson, Kissimmee, FL was served cold.

Butter would not even melt on pancakes. The rest was semi warm. Don't know if we will try again or not.

I came into dennys in boiling springs sc on saturday jan. 2.. My daughter ordered a cheeseburger on plain bun. When food got to the table the server let us know that they were out of the plain and so was put a different bun..

My daughter did not like the cheddar bun and disnt want anything else.. When bill was brought the server said the manager said it xpuls be discounted. When server brought check to table i asked why was i still being charged for it so the manager then came to table with an attitude said my daughter had ate too much and had to be charged and then walked mumbling .

if it wasnt for the server coming back to speak to us i would not eat there again.. He was a really rude man. I hope you can fix this problem before you lose a lot of business.. Thank you

January 1, 2016, my husband and I went to Denny's in Kunia, WAIPAHU HI. at about 12:30pm we waited 45 minutes to be seated then another 45 to 50 minutes for our food to come after we were seated, this was almost 2 hours waiting.

Customers were complaining to the two hosts to see the manager and all they were told was that the manager was in the kitchen, no one attempted to even get the manager out front, we were told that they were short handed. We saw lots of empty tables but the two hosts were not seating customers, the lobby and outside was full and lots of customers walked out.

The two hosts were telling customers before they could seat anyone they need to ask the server if they wanted to take the customer, that shouldn't even have to be asked, just seat your customer, why do we need…

This is the 2nd time I have written you on the same matter. After the 1st it got a little better for a short time but is even worse now. We go to Denny's in Fremont Ca. on Mowry Ave.

very often but if things don't change that will stop for us and I would think many more people. The one day we went, there was not anyone taking names as people came in until my wife took things in hand and made some order with all the people that were then lining up out the door.

There was at least 8 tables, that i could see, that were empty. When we did get a table there wasn't any service at all for at lease 15 min. No sweetener on the table and I asked for some but by the time I got it my coffee was cold.

To make matters worse, there was no paper towels in the mens room and no one seemed to care. The…

My family and have been going to Dennys located in weslaco for many years and we are very disappointed for the past 3weeks we have had very bad service starting with the management not friendly at all we don't have good customer service what's so ever we ho St least 4 times a week but since our bad experience the past couple of time we will no longer go and let y family and friends of what that place has turned out too even our server that we had for years I'd gone so

we will take our business somewhere else and at night you have a very bad waitress loud and rude have employees smoking in the front bench Denny's Is not the same family restaurant it was years back .

Went for breakfast today. The server Angelique brought our drinks then told us she had food to run and would be right back. 15-20 min later she takes our order. Special request for bread, had a toddler with us. Waited patiently for 30 minutes asked about our food and she states that they got a lot of tables all at once so they were working on it.

15 minutes later food arrives. Bread wrong maple syrup cold. Asked for manager they send a pregnant server to tell is they are comping the meal. Not what we wanted. Asked for a business card they don't have them. Asked manager name diedre was it.

She just didn't care enough scout her guest to come talk to us. We won't be back. Just can't imagine a manager that can't take the time to fade guests! Sending employees to face upset guests is…