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Denny's

3.5
604 complaints

Address

203 East Main Street, Spartanburg, South Carolina 29319

Complaints

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Rose

Mar 17, 2023
0

Went to Denny's at 6am today to beat the rush for my husband's B-day, no customers were there. Took a bit to be seated the girls in back we're talking then we seated took a bit to take order, then asked for take out box and that took a bit longer and finally to get the check took a bit longer.

That was a really sad morning. Sooo disappointed.

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Larry

Mar 15, 2023
0

My significant other and I took my three grandsons to Denny's on McDowell in Scottsdale yesterday afternoon about 1 pm. , yesterday 3/14/2023. We were seated at a table and drinks were ifferred and served. We sat about 15 minutes with the drinks when our server took our order.

There was no silverware or napkins on the table. It was over 20 minutes and no food was in site and the drinks were empty by then. We had to call out to get the attention of the server to get refills on our drinks.

When the server refilled our drinks we were told our food would be served soon. Still no silverware. Another 25 minutes went by and only part of our order was served. Three bergers. They had sat on the chef table for over 5 minutes while our server played on her desk order computer.

It took get another…

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Aracely Vankomen

Mar 14, 2023
0

went for breakfast today march 14 2023 I ordered a feeley cheese egg omelet n it didn't have cheese no bell pepper no mushrooms my husband ordered same thing n hes order was all messed up to we loved going to Dennys but the service was so bad

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Chesney

Mar 13, 2023
0

This place was super slow. Waited over 45 minutes for food. Then asked for the check to just leave to go to another place to eat and the manager felt the need to say wow and then started turning away people at the door.

This is the worst experience we have had at a dennys EVER!!!

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Janet G. LADNER

Mar 8, 2023
0

0 Pot Roasts' vegetables were hard and waitress said everyone says the same. It used to be good. Please send me a refund or coupon to eat something different. Thank You.

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Jane sanguer

Mar 7, 2023
0

I was served raw chicken tenders in the Daytona Florida A1A / Atlantic ave location. The place was also dirty- needs a good cleaning!!

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jeri l White

Mar 5, 2023
0

IThe service at the Dennys restaurant on Northwest highway and lbj freeway in Garland Texas was so unprofessional. Workers sitting on the countertop, cold food, and entertaining friends when they are supposed to be working. While they were entertaining, dishes were piling up on tables and floor needed to be swept. It was terrible!

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Oscar

Mar 5, 2023
0

The manager Melinda was so rude I never going to back to this location

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Dayton L Ho

Feb 28, 2023
0

Denny's Waikiki. The morning shift is really good whoever is managing it. The evening shift don't care about the quality of food went back twice I thought the first time was just badluck. My steak was cold and same with my veggies almost like they microwaved it.

Second took forever and when came to me gave me a little bit of hash browns like they couldn't tell between the cook and the waitress that wasn't enough by the time they got me more I was done eating.

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Charles Yarber Jr.

Feb 21, 2023
0

I'll start off by saying you need to get someone from corporate in their ASAP. Our visit started off by having to stand and wait to be seated for several minutes while the waitress is nowhere to be found and the manager was busy having a conversation with seem like her boyfriend.

While looking at the menu I asked for a cup of coffee that was lukewarm and tasted burnt she said she was putting some more on but never did. While waiting for her to come back I've noticed kitchen staff rolling silverware at the counter at the same time eating a meal.

Frequently touching his mouth and at some points licking his fingers and going right back to Rolling silverware. The manager is the one who waited on us because the waitress apparently going home. She took a order without a order and said she's…

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Marco

Feb 19, 2023
0

Been waiting for 40 minutes with no attendance people came after me an where served and waited for longer time I am a truck driver and have my time count and is not fare to do that on this place’s

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kelly vaughn

Feb 15, 2023
0

Placed an order with the Klamath Falls Oregon the resteraunt was out of everything no salads no ingredients for the french dip no chicken this is the 3rd time this has happened I think you guys can do a whole lot better the quality of your food has really gone down hill

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Angel Konscol

Feb 13, 2023
0

your waiter was not there like he should he never refilled our drinks. I had to ask for the ticket the food did not come to us hot. It was cold in the fried chicken dinner that my husband had was hard me, and my daughter had sandwiches and our bread was supposed to be toasted, but it was also hard so it was over toasted.

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Curtis Powell

Feb 12, 2023
0

On February 11th I went to a Denny's in San Marcos the waiter was excellent the food I had a chicken fried steak and the potatoes were cold the friend I was with had a breakfast and his pancake was cold his hash browns were called I'm not a very outspoken person or I would have asked the server to bring his hotter food

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TM

Feb 11, 2023
0

At approximately 11a SAT. 2/11/23 i visited Denneys at 333 S. , Independence, MO. I placed a take out order with the lady manager at checkout . I sat myself at the counter to get out of the way of a very busy path of dine ins.

I waited approximately a GOOD 25 minutes watching all the activity and buzz of the business. 3 servers plus one hostess and a busboy - walked right past me several times doing their business. No one acknowledged my presence. No eye contact, friendly, "have you been helped"..... NOTHING!

(with just a counter separating us). Right from the start the Manager dropped the ball by not communicating with me from the start. She could have communicated to me that it might be a bit of a wait or what not.

Obviously they were busy - anyone could see that. But she just…

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T

Feb 11, 2023
0

At approximately 11a SAT. 2/11/23 i visited Denneys at 333 S. , Independence, MO. I placed a take out order with the lady manager at checkout . I sat myself at the counter to get out of the way of a very busy path of dine ins.

I waited approximately a GOOD 25 minutes watching all the activity and buzz of the business. 3 servers plus one hostess and a busboy - walked right past me several times doing their business. No one acknowledged my presence. No eye contact, friendly, "have you been helped"..... NOTHING!

(with just a counter separating us). Right from the start the Manager dropped the ball by not communicating with me from the start. She could have communicated to me that it might be a bit of a wait or what not.

Obviously they were busy - anyone could see that. But she just…

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Sandra Lenoir

Feb 10, 2023
0

I ordered a steak Cobb salad over the phone @ 4:20 & was told my order was 8 dollars & some change & that it would be ready @ 4:25. I picked up my order & it was a side salad.

I nformed the cashier that I ordered a steak Cobb salad. 07 I told her the guy I spoke to said it was 8 & some change. She advised me that was w/out the meat. The guy who took my order over the phone got my orde incorrect & did not show good customer service.

It was really an inconvenience because I had to wait for my salad to be made. The manager did not even apologize for the error. Very poor customer service from your company.

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DIANE

Feb 9, 2023
0

I was there February 8, 2023 @ 3 pm , the nasty dirty low life PIG of a cook, looked at me and stuck his ugly nasty Tongue out at me!!!! I was disgusted , he’s a pervert, it was a sexual predator!!!

This disrespectful pig should be FIRED immediately!!! If he’s not fired I will never go back!! I’ve never been so disgusted by something so vulgar in my life!!!! I demand respect you sick mentally disturbed PIG of a man!!! Hope he gets FIRED!!!

You rude nasty unacceptable PIG!!!

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Sandra miligan

Feb 5, 2023
0

I love in Cheyenne wyo and I went to the Denny's in Cheyenne about 3:15 and ordered a lumberjack breakfast meal to go it was the worst meal I have ever gotten at Denny's the toast was hard and very cold couldn't eat it I didn't get the 2 sausage links only got 1 the hash browns were pretty close to being burnt and there was about only a very small amount of hash browns I don't think it would have even been tonight hash browns for a kids meal the eggs were ok the service was excellent it was the food that wasn't good the proportions were really small and

it didn't very appetizing at all I've gotten quite a few meals at Denny's in Cheyenne they have been good up until this morning if I gonna pay $15 for a meal I would like to get the proper meal idk if there is any other info you need of…

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Linda Moore

Feb 5, 2023
0

Horrible service. I called in to make an order, the woman Maria kept me on hold for more than 20 minutes. When I walked in still on hold, I found her and her manager laughing and talking. When I shared I am still on hold waiting for you to come to the phone, she looks at the manager, who proceeded to lie for her.

There were only limited speaking Americans working and they all seem to be from the same family. I am absolutely appalled how unprofessional Denny's has allowed their establishment to go down. I grew up on Denny's and it's horrible how no one corporates checks on the hiring practices and training.

Store number 8690 should be written up by the federal government for hiring only group of individuals. It is discriminatory, nepotism and croanism at it worse. Even the music was only…

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Tabitha eagan

Feb 4, 2023
0

Got seated and was asked 3times within 5 minutes after i got seated if i was ready to order i told the waiter no. When i was ready i ordered and then the people behind me ordered as well my order was put in first i ordered ham and cheese omelet with a side of French toast.

My boyfriend ordered the grand slam with blueberry pancakes. The people behind us ordered a ham and cheese with opinions and peppers omelet and a grand slam with regular pancakes and some kind of burger.

Also when i was ordering she did not let me complete my order before she started to ask my boyfriend what he wanted. Then when the food was ready she served are food to them and said that the burger was still cooking and she wanted to give them there food before it got cold.

Then brought out what was supposed to be…

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Jim

Feb 4, 2023
0

First off the bathrooms smelled so bad and dirty. You could smell the stick before you opened the door to the rest room. 69 for a glass of soda is way out of line. Are you kidding me? 99. Then I am told I cannot do so. 99. Fourth on this list.

I cannot eat liquid eggs. I wanted real eggs out out the shell. The poor girl had to get the ok for this. They gave me real eggs. But the fact she had to ask the manager was ridiculous. Last but not least.

The eggs were warm at best. You were not that busy . The only good thing about this visit was Salley the waitress. She was kind and nice. I did not complain to her. 30 am where was your manager.

You would think for the hour I was there I would have seen him/her at least once. Lousy food/ Dirty restaurant/ over priced drinks. This location needs…

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Tammy Sassin

Jan 29, 2023
0

Food was not that great. I had blueberry pancakes topped with bananas and strawberries. The pancakes had no flavor and the banana slices were crunchy because the bananas used were green and not ripe enough. Workers wore no hair nets and wore no gloves on their hands.

I witnessed a worker pick up a food item off of a plate with his bare hands then placed the item back on the plate. Then said plate was brought to the customer’s table for them to eat. This was an unsanitary act.

And the hash browns were very greasy. Other than this our table had something sticky on it and when we asked that they clean it, the worker told us that it was tape and won’t come off. My son then went to the restroom and brother out some wet brown towels and cleaned it.

It came right up and left no residue from…

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Diane Brown

Jan 28, 2023
0

They were six of us at the Denny’s in Akron Ohio store number 9607 this morning we went there for one of this is birthday to get his free meal.

First of all we were there two hours total and never did get all of our food. When we arrived the first guess it already got in our table she had gotten her drink it was half done with it we sat there a half hour before we was even asked if we were anything and

we had to flag the waitress down they weren’t busy but they are very understaffed. The poor waitress it was her first day I don’t even think she knows how to be a waitress they should’ve trained her. It took forever for us to get our food then she brought out a wrong order the one customer ordered moons over Miami sandwich and she got an omelette so she left omelette and

I said we have to…

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Sheryl Miller

Jan 18, 2023
0

We visited the Janesville, WI, Dennys on Milton Avenue today for breakfast. Arrive at 10:15am. No one at reception area for 10 minutes. Kept looking at us but did not respond. Finally seated 15 minutes later after response. Another 10 before wait staff arrived. Meal arrived 15 min for 2 people. Standard eggs hash browns pancakes and ham and sausage items.

Food was good. After finishing meal we had to flag down waitress to get our check. 10 minutes later we got our check. It was $32.00 not correct amount items we had not ordered. After speaking to 2 other waitresses they said it was wrong and should be $26.00. Then took another 5 minutes to have someone come to register to pay.

Also, I think you should know that during our time there 8 people walked out waiting for service to be seated. 4…

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Brett Lopez

Jan 17, 2023
0

I WAS DENYED MY FREE BIRTHDAY MEAL TODAY. IVE BERN A LOYAL CISTOMER SINCE THE LATE 1970,S. IVE ALLWAYS GOTTEN MY FREE BIRTHDAY MEAL. EACH YEAR. WHEN THE PANDEMIC HIT. I UNDERSTOOD. LIMITING OPENING THE STORE. LAST YEAR. MY DENNYS NEAR ME. 6TH AVE TACOMA WA. CLOSED UP.

I HAVE TO DRIVE FAR TO THE NEXT DENNYS. IN CRIME AREAS THAT ARE HIGH. IM COMPUTER ILLITERATE. I DO NOT OWN A COMPUTER. NOR DO I KNOW HOW TO WORK A COMPUTER.. I PLANED TO GET MY BIRTHDAY FREE MEAL TODAY. JAN 16TH 1960. WHEN I WAS BORN.

SO SATAH OVER THE PHONE. A MANAGER. I HAD TO SIGHN UP ONLINE. WHICH MY DISABILITY DOSE NOT ALLOW ME TO DO SO. SO I DID NOT GET MY FREE DENNYS FREE BIRTHDAY MEAL. I WAS SHOCK AND HURT. THAT DENNYS DOSE NOT MAKE EXCEPTIONS TO PEAPOLE WHO ARE PROTECTED UNDER DISABILITY LAWS. I AM LEAGALLY…

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Neil

Jan 16, 2023
0

Dennys Kyle Tx.

Excited for Dennis to open in Kyle. We went to try it out today and there are serious leadership issues there.

We walk in and I see a a Female waitress looking stressed and pissed off. We are seated quickly, but I’m hoping I get her as our server. I don’t know who our server as multiple staff walked by and said I’ll be back to take your order, BUT NO ONE EVER CAME BACK TO TAKE OUR ORDER OR EVEN DRINKS!!!!!!!!!!! So we were seated quickly with menus and silverware

Then we just waited and waited and waited. Three different folks walked by us and said I’ll be back to get your order. 20-30 minutes we still do not even have drinks but we are waiting patiently.

About 30 minutes into this nightmare we see and hear the servers arguing with each other over who’s going to take…

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Johnny Wilson

Jan 14, 2023
0

Went to Denny's in Concord NC at Concord Mills. Waitress took our order and brought coffee to the table. after about 20 minutes she came back and asked how it was. i said the coffee was good and she said let me check on your food.

I asked if we could get our nachos first and she went to check. She came back and said they could not fix them because they were out of everything but the beef so no nachos for me. I asked for my steak Medium well.

It was undercooked but I did eat it. 99 so I called her and said I did not get them. She started to take the bill but stopped and said she would take it off at the register. 99. 00 and I told her I did not get the nachos and she said oh that's right..

this is the first time eating at this Denny's and my last at this location.. I have been to several…

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Sheree

Jan 11, 2023
0

Carpet in men's bathroom by urinals Discusting when me drip on it. Creates a smell.

Also no paper towels so cannot open door to leave bathroom without touching handle. Told hostess, & when I left there was still none in bathroom.

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DOMINGA belmont

Jan 10, 2023
0

manager didn't want my kind in their restaurant I'm like I'm using the restroom mind u my stomach is hurting then so the male manager pops his whole head n body inside the restroom cuz I can see his feet from under the door and he tells at me telling me to leave he didn't want my kind here so I'm finally done I go outside and all his staff is standing there wit him and

he's shushing me away saying he didn't want my kind there telling me I had to leave also my husband goes inside while I'm in restroom with my son and ask to b seated they said oh they are about to close in one hour so we couldn't eat.

And believe me when I say we were still out side for about three more hours waiting for our ride and there was still people going inside to eat this man totally saw idk what but he may have…

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Joel

Jan 7, 2023
0

Dennys has people working from home and taking card information thats is not profesional at all. I understand that they can be at a call center but from home really? Wow.

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John

Jan 7, 2023
0

After serving us our food, our waitress sat down, ate food, and stayed on her cell phone the whole time. She never returned to our table to check on us. I had to get up and ask for hot sauce from the manager.

By the way, our waitress sat right next to the manager eating and being on her cell phone. I also had to get up and ask another waitress for a to go box, and I had to ask the manager for our bill.

e she came to our table, was to hand me the bill. This happened on Jan 6th, 2023 at Denny's in Twentynine Palms California during dinner.

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Gilberto Barajas

Jan 5, 2023
0

This took place at Denny's #7777 , 37050 47th St E. Palmdale CA 93552 Receipt attached. Manger unprofessional. We ordered my senior breakfast and a chicken sandwich for my wife. The waitress asked if she would rather have onion rings in place of the fries and she agreed.

The sandwich turned out to be very salty and my wife likes salt but said it was way to much. We complained and the waitress offered to replace or refund the plate. My wife lost her appetite and said refund.

She went to tell the manager about this returned and told us we wouldn't be charged. Ok then. Now we're waiting and waiting for the check. I saw the manager walking around talking to workers and she never came to talk to us.

I believe an apology is due. I asked the waitress to find out what's taking so long. She then…

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Jenny Mcgregor

Jan 3, 2023
0

My complaint is about Denny's store number #8110 in lehi ut 84043. Everytime I come into this restaurant I get poorly treated as a sub-citizen. I'm told after ordering coffee I need to leave in an hour , whether or not it's 24/7 by members of management.

They said homeless cant stay longer than 15min to an hour in the place of business whether I buy coffee or not because they said I can't just order coffee I have to order food to . I'm not hungry I'm not going to order food that I'm not wanting to eat.

that's segregation and prejudice, along with immorally wrong. The manager went into the men's bathroom and fired off his pistol in a fashion as a use of intimidation towards me.. screaming crazy stuff. I feel he's a little bit unstable and reckless,along with a threat to society towards…

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William Rodriguez

Jan 2, 2023
0

The Manager On Duty On Jan 2, 2023 @ 1550 Four Seasons Hendersonville Nc 28792 Was Highly Unpofessional. i arrived around 1pm to pick up my order that i placed online And One Of The Employees Said It Wasnt Ready So I Proceeded To Tell Her I Was Gonna Be Back In 10 Min.

To Pick Up My Order When I Came Back She Checked An Order That Had Been Sitting In The Bar Area Since The First Time I Went In The Restaurant And She Wanted To Give Me That Order Which I Kindly Refused And Said I Wasnt Gonna Take It Because It Had Been Sitting there Longer Than 10 Min.

And The Manager Preceeded To Scream From The Back Room Saying She Didnt Have To Remake My Food If She Didnt Want To And I Felt Like That Was Unessessary Since There Was Customers Eating And I Didnt Wanna Cause A Disturbance, So I Told Tha…

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Sylvester Davis

Dec 30, 2022
0

100 characters is not nearly enough to express how horrible our experience was. 10 orders were placed and every single one was either incorrect and/or cold, with the exception of two tenders and fries meals. The grill was not cleaned properly by Carlos, the cook, which left a distinct burnt grill taste on nearly everything.

Personally, my Grand Slam was incorrect, lukewarm, and inedible for me, due to the strong grill taste. The service by Karen was absolutely lackluster at best. Upon arrival, Karen advised us to be patient because she only gets about "2 to 3 customers a night" and now we know why.

Patience doesn't fix the fact that she wrote everything down and still got nearly everything wrong. no apology or personal accountability whatsoever. My wife asked for napkins, which were not…

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Martin falcon

Dec 30, 2022
0

In sanfransico dennys on mission Street then man attending the dennys charges extra to come and eat there that it's only24hrs for the people he chooses or pay more that's unbelievable what is dennys coming to

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Richard Alvarez

Dec 29, 2022
0

On 12/28/2022 I went to Denny's restaurant 9550 in Tulare California as we were eating our food my son found a roach in his food. I let the manager know she apologized and said that she would refund the mail.

The waitress said they were having problems with roaches I still end up paying full price for everything she did not take that meal off and only gave me half a receipt not the full price. I paid over $100 and she didn't take the meal off I'll never go there again thanks for nothing

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Chad Smith

Dec 28, 2022
0

Anthem. Short staff and dirty windows sills and a hour wait on food. Very unprofessional team. 12/28/2022 at 9:30 am

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Ebony Thomas

Dec 27, 2022
0

I tried to order from the restaurant and my ordered was canceled within minutes claiming the restaurant wouldn’t confirm the order. So I called to place an order and the customer service agent said he tried to reach the store but no one would answer.

So I called the store myself and every time the line was busy for over an over like they took the phone off the hook. So I drove over there and I found the workers out back sharing a blunt and cigarettes.

They said the phone was not working which I found off because the restaurant barely had any patrons. What it looks like is this location is a drug pushing hangout for dope dealers and the homeless. I am a tourist and I expected better aesthetics as well as a better staff.

I will never recommend or patron this terrible establishment again.…

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Sandra Boettcher

Dec 20, 2022
0

Stood in line to be seated for 25 minutes. Only 5 tables were occupied. Terrible serve, took anothrer 20 minutea for water, 10 more minutes to take order and another 20 minutes for food. More important to be on phone than waiting on customers.

Would have left but had my elderly cousin with us. To hard to move.

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Brian K

Dec 20, 2022
0

What was once a dependable breakfast restaurant (Denny's in Anthem, AZ) is no longer worthy of the slightest praise.

For not the first time recently, my breakfast delivery was not even close to what I ordered. I called and spoke to a person who claimed that she is the manager. She promised to investigate and call me back. Thirty minutes later, having heard nothing from her, I called again and was told that she hadn't found anyone to deliver the correct order but...ready for this? "Someone will be there to pick up the one you don't want." I asked for the regional office phone number. She claimed to not know it and hung up. No mention of refunding my credit card.

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Teresa McKenzie

Dec 17, 2022
0

Dennys is setting their employees up for failure!!! One waitress on a Friday night you've got to be kidding me!!! We waited 15 minutes to get water and a coffee. Then another 10 minutes so we can go ahead and phone order whataburger since they took forever!!!!

Corporate needs to get on this case immediately!!!!

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Hana young

Dec 16, 2022
0

They no longer take orders over the phone it just goes to a voice mail box.

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J Chavira

Dec 13, 2022
0

I went in for breakfast today, 12/13/22 right before 10 am.

Finally got coffee and order taken. Other people being seated and served. Asked for more coffee and my order. 15 min later still no coffee or order.

Finally coffee came and while she was pouring it, she coughs on it. No sorry, change cups, nothing. I did not drink it. Still no order.

Finally left about 11 am and I paid for my first cup of coffee. Worst service in my life. I was not rude, but in fact patient. I will tell everyone about my experience and post a review.

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Linda Lirones

Dec 12, 2022
0

Was seated by front me and my son gave out food within 5 mins family 1 biy came in we’re seated 5 mis later bit went to rail started throwing up outside on rail to right if our seat went to front out server came up told her we need Ed bixs it was sickening watching him and are Neal was ruine Minerva told us she couldn’t do anything told me call president 4 times said we only wanted discount very rude asked for manager again asked corporate number she again told me call president she needs to not be around customers ever

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Angela Barboza

Dec 9, 2022
0

Hi, my name is Angie Barboza. I've ordered pick-up breakfast twice from your Attleboro Ma store and both times my order was missing one item. I called the store to let them know that this was the second time they forgot part of my idea and all they said was sorry to you won't come to pick it up.

I told them I couldn't come to pick it up because it was far away and I didn't have my car at the time. The girl just apologizes and that's it. I think they could have at least offered to give me some compensation but just sorry.

I'm not going to be ordering from there again because they charge you for items you don't receive and then just say sorry. I worked in the food service business and I would have made sure the customer was compensated for their loss.

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Lew Claycomb

Dec 4, 2022
0

So yesterday I took my granddaughter's and my son-in-law to have lunch at Denny's. My son-in-law ordered a burger plate and my granddaughter ordered crepes and my other granddaughter ordered wings and I ordered the lumberjack with a side of pancakes.

Absolutely the worst restaurant experience that I have had in over 25 years. It was horrible. The waitress, Denise did a great job but the actual cooks and the people in the kitchen did a terrible job. Truckers who showed up after us got full meals hot and we're eating them and finished before we even got her first at our food.

The food tasted and look like it had set around for quite a while. The crepes were so soaked we had to send them back. she ordered scrambled eggs and got over easy. My pancakes never showed up until the absolute end…

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Mike

Dec 4, 2022
0

Good day, I assumed Denny’s was open 24 hours, this is the third time I’ve been to this Denny’s location that the sign says closed. I’ve waited from 6:30 PM to 7:45 PM The sign remains closed. Seem to be losing a lot of business.

Highway 12 flying J truckstop

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Anthony bryson

Dec 2, 2022
0

Sitting in Denny's us1 St Augustine Florida. Been here quite some time. Waitress (only 1) says she doesn't have time. I'm standing at counter. Additional person ignoring me. I can't think of another restaurant at this time. I want to leave, but not another restaurant open. Shitty service! Dissatisfied!

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