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Denny's

3.5
610 complaints

Address

203 East Main Street, Spartanburg, South Carolina 29319

Complaints

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Peggy Wilcox

Jul 5, 2022
0

Went in your Fort Gratiot store and I waited a hour for food and my order was not even right. I asked the waitress a question and she called me a bitch. Never been treated so bad in my life.

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Darlyn Aquino-Guardado

Jul 2, 2022
0

I work at Denny’s on industrial in Hayward CA. I recently got hired to serve it’s only my third day and I’m already having issues with co-workers that have been working here longer.

First off the “training” isn’t even training because they just put me on floor on top of that I got triple sat and i went ahead and took those tables while the other “servers” were chatting in the back. Server ANA and server Sandra are in the back chatting with the cooks while there’s people in front.

So what do I do?? I seat them, and server ANA and sandra complained to the manger Abi about me that I’m taking their tables and their money. Unprofessional work space especially when the manager picks favorites. The servers are extremely rude, they don’t provide a safe work space.

And I don’t know if I want to…

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Ed Smith

Jun 25, 2022
0

This began at 6:15 as this was a 24 hour location. Store # 9603Take note of this!!! 1. After 10 minutes I went to the girl mopping the floors and asked her to get me a waitress, 2 I asked for decaf coffee which was brought but it was not hot!

Got a second cup 5 minutes later and it was good. So I ordered Hearty Multi grain Breakfast with eggs scrambled soft. Few minutes later the waitress returned, out of 9 grain pancake mix so I said I would have just regular pancakes.

3 Finally the order came, eggs over easy instead of scrambled so I began to eat. 4 NO FORK IN THE Silver Ware pack. Had to again wait another 5 minutes for help. 4. Asked for my check and it came 5 minutes later.

Left tip and went to the register to pay. Had to go into the kitchen and ask for a cashier, Waitress came out…

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Karen J McPherson

Jun 15, 2022
0

was at a dennys in seattle washington (sea tac) on international dr. Was there 1 hr and 15 minutes. Grandson got his food after 40 minutes .. my food came about 15 minutes later .. ordered a fried chicken sandwich with lettuce, pickle, tomato and mayo.

Came to me with hot sauce and cheese . Told them I didn't order that. the man went back to kitchen and then a woman came out with the same sandwich and couldn't understand that I ordered lettuce, pickle, tomato and mayo.

She took it back ... the lady tried to make him pay for the chicken sandwich.. Told her we werent paying for something that we didn't get let alone not what we ordered. She said he had to pay for it because it came with hot sauce and cheese.

finally she decided to take our money for the things we got which cost us around…

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Silvia Valenzuela

Jun 8, 2022
0

El cafe muy malo, el regular y descafeinado muy cargado y sabia a cafe hervido viejo, no es el cafe que daban en Dennys Nunca nos dieron el menu de senior El tocino demasiado grasoso En el pago tampoco nos dieron descuento senior nuestra edad es 69 y 85

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Pamela Harris

Jun 8, 2022
0

I visited Dennys on Forest hill dr and me n a guest was greeted by a waitress who talked very fast n she was extremely rude. She bought our drinks to the table and threw the napkins on the table and said I will be back to take our order.

As we were asking questions she came back talking about the specials and we knew what we wanted to order. She was so rude I canceled my order n left. This lady need to be trained according to Dennys standards it makes the Dennys to look very bad. She works mornings.

Will not return to Dennys and be treated very rude. Called to speak with manager bit kept getting answering machine, couldn't leave a message because the voicemail was full.

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Pamela Harris

Jun 7, 2022
0

We went to Dennys on Forest Hill Dr and the waitress was EXTREMELY RUDE. SHE was talking EXTREMELY loud and fast. Customer service was terrible. I walked out because I will not be treated like I'm not welcome.

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willamina flude

Jun 7, 2022
0

I'm writing this because we had the worst service that we could think of we had this experience several months prior so we thought we would try it again and I did again and I had one of the complimentary cards that you guys sent us I ordered my food and they didn't respect that I wanted gravy on the side they slapped it just on top of it we had to ask for our breads that went with our meals we had to ask the person who was busting the tables for napkins and

refills And the waitress was just not up to par and she blamed because she was new on everything. The waitress we had sat people before us and automatically started taking a drink order instead of coming over and seating us the people behind us were there before me or or the other people and

the wife of the couple had to get up and…

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Mauricio Reyes

Jun 5, 2022
0

Denny’s restaurant located at 61 Newtown Rd Danbury, CT 06810 United States Do not accept $100 bills. That’s number one. If you failed to read the signs there’s an old lady that work at the register that not only is going to let you know but is going to make you feel stupid letting you know that there’s signs everywhere.

So make sure that if you visit this location you better be prepared to start reading every sign around the restaurant since your $100 bills are not good enough for them even that you spend $85 on food. This old lady should be more courteous, have more skills when communicating with customers and Denny’s should stop rejecting people’s money.

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Dana

Jun 4, 2022
0

My wife and Brother and Sister in-law stopped at a Denny's in Ocala Florida to eat Breakfast. We all got our breakfast and our bacon wasn't cooked correctly. The rest of the food wasn't to bad. But when we left the price for 4 Adults to eat breakfast was over $73 dollar's.

We have gone out for dinner and ate Steak Dinners and the bill wasn't that much. I understand that prices have gone up because of the pandemic. But that is way to much. I mean lf it's going to cost that much for Breakfast at Denny's then I guess that we will just start going to IHOP.

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George ponce

Jun 2, 2022
0

I ate at Denny’s in San Pedro on western ave 29019 south western ave Rancho palos verdes 90275 restaurant # 8501 was the worst experience ever I spent $100 to eat with my family went to pay bill and threw up the place smells like sewage I used the restroom the hole place smelled so bad I threw up the food I had just eaten and my server stated they useto of it I said I’m calling the health dept wasn’t fair I just spent my hard earned money to eat ant vomited it all I took pictures and

videos she said it’s always like this makes me wonder if the kitchen is clean please contact me 3109978763

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Deborah Collins

Jun 2, 2022
0

First, I think your site is slanted towards disapproval asking for complaints. No site for complements? In fact I have a complement. We frequent the Dennys at 12266 Midland, 63114. I've seen this store struggle with staffing problems, like everyone else, but somehow service never suffers.

One server in particular, Doris R. has been there throughout and really knows her job. Many times she been the only server on duty, as well as filling in for other absent employees positions. She's always upbeat and smiling and ourfood is always hot and correct.

In a world where people are so quick to criticize and complain, I think hard working people deserve notice as well. My complements to this store and to Doris R. Thank you.

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Homer Hollister

Jun 2, 2022
0

The food was cold and old. The bacon was so hard, old and burned. My biscuits and gravy were old. My eggs were rubbery. And me and my family have diarrhea and that's the only thing we all are the same last night.

I either want my money back or comped for something else at a different Denny's restaurant

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Mystery

Jun 1, 2022
0

This restaurant is ridiculous.... they are out of food. No burgers no salmon no cheese sticks onion rings frys no tbone no sirloin what the hell is going on... how do you all expect us to eat if ur not of food.

I asked was told they had cut off on the order so its limited what the hell?? I know its not waitress fault nor the manager its from above supposedly from San Antonio... how can you accuse of someone stealing your product its seems your stealing from them in order to get your big fat profit.

Well I guess you will be losing customers. You should close if you don't have anything.

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Arthur L. Lipscomb

May 28, 2022
0

The waitress was rude. Wait time was long the food was cold eggs was over cooked and cold. We could not even eat the food coffee was warm. The manager took of one meal still not satisfied, the waitress did not even come back our table.

We was about to leave then the manager began bring cold we told him the food was cold. We tried the the food but the food was left on the table

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Amanda Mostaghel

May 22, 2022
0

Hi, Last Sunday (May 15, 2022) My family and I dined at the DENNYS in Rancho Mirage, located at Denny's, 69050 CA-111, Cathedral City, CA 92234. Unfortunately the Three of us (my children & I) ordered the Alaskan Salmon with Potatoes & Broccoli.

while my husband ordered the Bourbon Bacon Burger (which was perfect). My two children and I where both horribly sick that night. I went and examined the leftovers and noticed the Fish to still be very pink in the middle.

I believe we where sickened horribly by food poisoning / undercooked meat. I was personally sick for almost 4-days and both my children where horribly sick for two days. Vomiting and much, much worse! 48) for our meals/dinner check. It was a great disappointment considering the DENNYS has always been…

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Anne Wharton

May 22, 2022
0

We waited over 30 minutes after placing our order and when the food arrived it was cold. Being at a truck stop we really expected to be able to get back on the road quickly. We had never eaten at a Dennys before and probably won’t again.

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LARRY LUCAS

May 14, 2022
0

My name is Larry Lucas, on May14, 2022. I decided to go to Denny at 1175 Roselle Rd Schaumburg,IL. 11:15am and Sat there for 45 mins waiting on my All American Breakfast. I was EXTREMELY DISAPPOINTED IN SERVICES. I GOT UP AND WALKED OUT.

AND WOULD NEVER GO BACK. 630 280 1317 IT WAS HORENDEOUS. NEVER JAD SERVICE SO POORLY. NEED CHANGE ASAP

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LINDA BEACH

May 12, 2022
0

My son, daughter in law and I went to Denny's in Independence, MO Store #8524 on 5/8/22 at 1pm. 89) and when I received my meal, boy was I shocked when I lifted up the bun!!!!! The hamburger was the tiniest one I have EVER saw.

It was a two bite hamburger and needless to say there was NO need for a bun. Then the one piece of bacon on it was not cooked well and tasted horrible. Which my daughter in law also got bacon and hers was bad as well.

Totally awful to bring out this tiny hamburger and especially for the Price that it cost!!!! I have never experienced such a bad meal at Denny's before. I went ahead and paid for the meal ticket, however not sure I will ever go back to that store again!!!

I feel that the Corporate office needs to either visit that store or make a call to them!!

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lasandra king

May 12, 2022
0

I interviewed for a shift Lead position at Denny's on May 6 2022 with Emma. I was told that I would train at the orange Ave location and she would move me to the John Young loca6once my training ended.

Okay, I was fine with that. Almost two weeks later and I have yet to hear from Emma about when I start my training and she sent me a text saying that since my husband worked at the John Young location I would ne be able to work there.

Not one time did I mention that I knew anyone that worked at any location. I never told her that so someone else that works at the John Young location told her information that was not their right to do.

Then she came at me about saying I told someone I was replacing the GM at the John Young location. False and outright lie. I never once told anyone I was…

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Becky

May 11, 2022
0

We stopped for dinner on Mother's day. A female server informed us that she could seat us but it would take 90 minutes to3get our food. I said why your not very busy are you short handed? She replied No we have a lot of uber eats orders and we need to do them first.

And that's just the way it is. So we left not because of the wait, but because of her rude attitude. We eat at Our Denny's quite often but we won't be going back anytime soon.

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Monique Sotelo

May 9, 2022
0

The service staff was great but the manager was horrible. Good afternoon, My complaint involves the Denny's in Monterey California. 300 Fremont Street monterey, california, 93940. m. She yelled at her employees to stop talking to keep the line moving but at this time during the day it was not very busy and I was not in a hurry to pay my bill.

I believe it to be unprofessional for a woman of her age to be yelling at Young employees possibly in high school or in their early twenties in front of other customers. Her behavior was unprofessional and she should not be a manager.

The incident involved three employees who were processing a payment at the front when the manager expressed her anger at them in a very rude and unprofessional manner. I believe the manager Dana needs to be retrained…

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Glenn Monroe

May 7, 2022
0

Fairview tn location. Was turned away by a waitress saying we won't serve you as the kitchen is too backed up. Restaurant was empty. We are local and will not be back again.

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None

Apr 27, 2022
0

Your waitresses and waiters Crystal Silva or Sylvia and Xavier Justice all these people need to go they are very rude you're losing business because you don't have the right people in place and I've reported you to the health department because the restaurant is disgusting I have a service dog I have to put her under the table and there's so much food that is not swept up or cleaned properly..

when I went in yesterday April 25th there was food over the entire floor of this restaurant it was atrocious you are losing so much business and it's a shame everybody in there is rude I have been going there for a long time and now I stopped. I will report this to the health department and to Consumer Affairs and channel 13 and channel 8 news I have taking pictures it's disgusting you should be…

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Andy Howard

Apr 26, 2022
0

Heard the server stephanie say I will remember who doesn't tip like what's that supposed to mean? Are you threatening to do something to our food won't come back to this one

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Phoenix Neuman

Apr 26, 2022
0

My daughter and I have been going to Denny's on Craig Road and Tenaya for as long as I can remember. I made a complaint a few months ago I'm made a complaint anonymously and that did not work out you have cockroaches your tables underneath when I bring my service dog in has food everywhere they never clean up.

Also you have an employee Javier who will pee in the bucket of water to wash the floors in the woman's restroom which is absolutely disgusting the Cockroaches disturb me the most when I made this complaint Crystal, her daughter sylva have been very rude to us because I called the Department of Health. The food is always cold and they get mad when they have to heat it up God knows this man Xavier and the cook probably spit in our food.

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Karessa Childs

Apr 19, 2022
0

I am still blown away by the Boulder street Denny's seriously corrupt customer service.....pleas anyone in corporate go into eat in the afternoon on a weekday....I've NEVER EXPERIENCED MY RE RUDE SNAPPY UNPTOFESSIONAL SERVICE I. MY LIFE

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Marvin O

Apr 15, 2022
0

When you go to the Denny's in Gallup n m. The customer service up front. Don't take care of your in a timely manner. The hosts discourage you with a long wait of 30 minutes or more. This happens every time I go these Dennys here in Gallup and window rock.

They do not know how to take care of their customers. This evening I went to the one in the east side gallup store. There was a lot of people that just left. We had a party of 5. They also do not acknowledge your present.

These guys need some serious customer service training.

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Jacqueline Anderson

Apr 13, 2022
0

Dennys in my Lebanon Pa. Arrived with only my husband and I and another couple there today. Seated immediately. WAiter took our order and brought drinks. Left no straws. Didn’t see him again until order ready. Seemed to be interested in what was going on in back room.

When he delivered the order my omelet looked like someone mashed it I was told sometimes the egg falls apart. Sorry never had an omelet that looked like that. Had to remind him we ordered fruit cups with our food.

The profanity coming from the kitchen was disgusting. Do they not know customers can see and hear them? I ve been to this place many times and never had this poor service before. It was around 3 pm. Not sure if I’m wanting to go back.

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Jannie Floyd

Apr 12, 2022
0

69 that is just about double the price isn't it ,come on the price of food didn't go up that much,i shop the Grocery stores at least 5 times a week,but to come back with the lousy care they show in that restaurant is unbelievable ,i will never go back there and tell all my friends about my experience,it's unacceptable,thank you ,i thought you needed to know !

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Janice Kerr

Apr 11, 2022
0

I went to Denny's on 28th St. SE in Grand Rapids, MI. My friend and I were seated quickly and told the our waiter would be right with us, we waited for over 30 minutes before the waiter even approached us.

We ordered an ultimate omelet with a side of pancakes, also a tropical smoothie and sour dough toast to split. We waited another 20 to 25 minutes for our food, when we got our food we didn't get the omelet that we ordered we got scrambled eggs with cheese on them, no toast and no water.

The waiter brought the smoothie in one glass and didn't bring another glass or a second plate. When I told him the order was wrong he took the plate to get the right order and brought back the same plate with the omelet filling under it, it was not an omelet.

We also had ask again for a second plate an…

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David J Elskes

Apr 7, 2022
0

So I went to Denny's at 22671 Easter Fwy. Kingwood, Tx. 77339. And there is a waiter there named Craig, he is very rude and disrespectful, I have had major health issues over the last several years , and I have gotten bigger in the belly and my daughter has a thyroid problem so also is bigger.

This waiter Craig was so rude his comments about our order and our size was very rude. He literally was fat shaming us . Telling us things like your going to eat all that and many other nasty fat shaming things.

I did make a complaint to the manager and was informed he does it all the time. Yet he still works there! He's damn lucky I have learned tolerance.

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Robin Tyler

Apr 4, 2022
0

Dennys Wade Hampton Blvd Greenville SC. Never great, but chanting hip-hop rap music at 6:30 am on a Monday morning. This is not a great way to start the day, for us... Waitress, seemed tired, rude, and not really interested in waiting on us, so we left.

Better than an even more unpleasant meal, in this environment.

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Sarah Torres

Apr 3, 2022
0

Was very disappointed in just about everything! The place needs major cleaning the chair they brought for my granddaughter was filthy, the table that was still wet when we were seated was still dirty! Floors dirty, game room dirty !

I was going to get up and leave but our waiter was good, the food took forever to get , still waiting it's 10:56 and we hot here at 10:45 I can't ever say how the food is because I didn't get it yet, I hope it's worth it!

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Jeffrey Mattick

Mar 25, 2022
0

The Gallip new mexico Denny's on 22 march told me that grand slam sluggers we're no longer available. This then I have eaten at Denny's in Albuquerque, Raton, Pebulo, and each morning I have eaten a grand slam slugger.

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rene' tornier

Mar 24, 2022
0

3-23-22 I ordered pot roast bowl ,it is supposed to be hot instead it was warm meat tender ,vegetables undercooked and cold and server on a cold plate . I told the manager, she said that is the way we serve it.

I said check your kitchen , she said to me I am rude I said your are a bad manager . she said to me I do not have to talk to you. 28 paid Thank you rene' tornier

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Ralphwalker

Mar 22, 2022
0

Today is March 21st it is 847 in the evening I went in to Denny's here in Fullerton inform the waitress that it was my birthday today I was then told that they do not do the meal on your birthday but you guys' website shows it does I'm just curious which is right if you guys' website is not right you guys should not be stating false information if she is misinformed then

you guys should train your employees to be informative of your policies thank you very much for a wonderful birthday hahaha here I am attaching a copy of my ID please get back to me on which is your policy

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Kimberly Burrell

Mar 18, 2022
0

Half the staff look high and some teenage boy comes in and the waiter with red hair is screaming and cussing making it a not so family friendly environment

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Mark Barden

Mar 15, 2022
0

I was told that I can not bring my Walker inside the building that I have to leave it outside. Pismo beach ca

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Suzie kolver

Mar 1, 2022
0

That was the worst breakfast I've ever eaten, cold, no jelly, it looked disgusting and the biscuits and gravy was the most horrendous thing I've ever seen, fast food restaurants have a better breakfast

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Christy

Feb 27, 2022
0

When I went to your Dennys in Oak Grove Ky the host denied service to us because we had a ESA animal and demanded us to show our papers or we couldn't get serviceyou lost out on business and ESA animal your not allowed to ask to see my papers it's against the law to demand them I want a call back from you regarding this matter my number is 715-322-5556

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Reginald Allan long

Feb 23, 2022
0

I went to get breakfast twice in the last month but it was closed. It was suppose to be open 24 hours. I wasted gas when gas prices cost is so very high.

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Allycia Chmiel

Feb 12, 2022
0

At your Denny's location: 4925 S Howell Ave, Milwaukee, WI 53207. An older waitress named Megan (I'm not sure how it's spelt) was talking on the phone with someone. She blurted out "You're a lying ass nigger, get the fuck out of my house".

I know the entire establishment heard it. I am a black woman, and Megan is a white women. Nobody has ever done anything like that in my presence. Me and others felt EXTREMELY disrespected. You could tell she was angry, but if the words that come out of your mouth are HATEFUL and RACIST!!!!!!!!

You should NOT be working in customer service. I was going to confront her, but she had already left for the day. I'm extremely angry, because this is one of my favorite places to dine-in and I don't want to go back into a restaurant with a racist woman in it.…

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Jacob bussell

Feb 7, 2022
0

The Dennys in Klamath Falls OR the Mangers let some of the employees smoke drugs I seen some employees smoking out back

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linda j Priebe

Feb 7, 2022
0

we went to Dennys in Appleton Wi. on college ave at 4:50 pm on Sunday February 6th. we ordered nacho appetizer wings appetizer and a kid's chicken tender with grapes. it took almost an hour to get our food, when the nachos arrived, they were not the way we ordered when we sent them back, they came back only a half an order had to send them back again, but

this time i told them to put them in a to go container, because by then mt family was done eating their food. I do understand that staffing is short, but if you don't have enough staff to accommodate your guests you should not be open.

The last 3 times we have gone there the service has been terrible. I also ordered a jr milkshake and was charged for a regular one for my grandson. I will not be returning there anytime soon.

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Chelsea West

Feb 3, 2022
0

I have been sitting here waiting on my doordash order for over an hour and the three employees have been sitting outside for over 45 minutes talking nasty and cussing and smoking cigarettes

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Kimberly Teter

Jan 29, 2022
0

Always understaffed. Takes an hour to get seated,waited on and served. Was told there was a McDonald’s up the street.

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Chris payne

Dec 30, 2021
0

Ordered and paid online get to store locked no answer had to drive home no phone and they won’t answer ! It’s 3am and I paid for food I can’t get ! It’s freezing and I am mad as hell done going there !

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Vanessa Rueda

Dec 28, 2021
0

The service was horrible as the food. We had several items missing in our orders that were brought when we were done and ready to leave. No reffils. Inglis muffins on the Benny breakfast were stale. The mashed potatoes were frozen and the cheese on my eggs was missing and still charged for it.

The jam we asked for never came. And when they bought the toast bread was cold and butter cold. I have been attending here since 2001 or so can't remember the exact date. And never a bad experience because of that I took my family that came out of town to have dinner.

And was very embarrassed that this happened. On top of this the guests behind us had 4 kids that were throwing napkins at us. For this wonderful experience we ended up paying 81 dollars and a good embarrassment. I understand with…

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Orval Pesnell

Dec 23, 2021
0

While we were traveling on vacation. We stopped at Denneys at Cleveland TN. Stopped in and were seated, 20 min later, we were not waited on. The cook was sweeping the floor. Very little business. We got up and left.

I am a senior citizen, so is my wife. I have stopped at other Denneys many times before but this one is written off of my list. No waitress approached our table to even ask for drinks.

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