Dish Network

Signed up for a 2 year contract was expressly told that my bill would be 55 dollars a month for everything. Bill ended up being 72 dollars per month. Would be forced to pay an early termination fee if I cancel even though I was lied to.

This service sucks and they lie it should be put out of business

I am tired of losing channels that are a part of my package but not compensated for it. If I add channels I am charged extra for them. But dish removes channels and no refund . I am changing my services to direct tv

I moved from Indiana to san Antonio texas. I had scheduled service at my new address which is 9235 Rainbow Creek San Antonio, Texas which was scheduled for today 04 Oct 2019. NO ONE SHOWED UP then I find out that my appointment was rescheduled for 12 Oct 2019 in which I did not agree I was told 04 Oct 2019.

Now I am without TV again for the next 2/3 weeks. Your company has some very rude customer service folks and half of them do not speak English in which you can understand. I called maybe 5/6 times and asked for a supervisor or manager and I was always hung up on.

I want to cancel my dish network service permanently. I have already paid for the service to be located here in san Antonio, texas in which I was charged on the phone for my service to be on the 04 oct 2019 in which it is not…

Absolutely terrible service. I cancelled my account due to constant outages. They sent me a box to pack the equipment myself. Spent all day on the phone with them today getting help with the instructions to mail everything back. 12 hours later I get an email saying I’m being billed 399 dollars because I haven’t mailed the equipment back!!!

everytime it rains or a bird flys by loose signal I had direct and never loss signal this much horriable service

I sat in hold for 15 min. and hung up. I tried live chat. The first person had no idea how to help with the problem. The next person was " tech support" and after quite some time and no resolution to the problem she disappeared. Her name was Jasmine.

I got back in line and was in hold for over 17 min. And a guy helped me. Repairman comes tomorrow

So pissed off right now. We had the hopper 3. Lost my job do to a disability. So we lost the hopper 3. Paid of the past due then got service reinstated and they told us it would be the same package.

Get it hooked up today and its a Hopper 1! So not impressed. I will never recommend your shitty service to anyone ever. I'm so wanting to switch to anyone but Dish

Been a loyal customer for 10 plus years. After being on hold for nearly 2 hours still could not help me with my issues! Ridiculous! Customer service was rude, & no help at all. Not worth my time!

I am a 16 year Dish customer and as another complaint stated, I have stuck with them through all the crap too. Losing HBO and zero compensation and then the bill immediately goes UP - that’s one of the big ones over 16 years.

But, we figured, we can get movies another way or do without. BUT NOW, losing a local channel FOX!!!!! Well this 16 year customer is calling all the other companies as soon as possible and have DISH disconnected. We are already paying way too much for basically a bunch of infomercials but I would have gladly paid an extra 5 or 10 dollars temporarily to see the new fall shows and my football game!

We invited friends over and expected to watch the game and NO GAME!!!! NO FOX!!!!! Not acceptable!!!!! I’m done!!!

Also, in 16 years we have been contacted ONCE to have…

Was on hold for 43 minutes when answered, I told them I wanted channel for The Arizona Cardinals Football. She said just a minute and put me back on hold. It has now been over 1 hr and I still have no answer for my question.

Since your company is only interested in the money and not customer, I feel that I should either be compensated for the inconvenience it has caused my family. Not only are we not getting what we are paying for, we are being charged more.

I would like a answer for this problem. I DO NOT WANT EXCUSES. EITHER A REFUND ON OUR BILL FOR THE STATIONS WE ARE UNABLE TO SEE OR A VERY GOOD EXPLAINATION FOR THE PISS POOR CUSTOMER SERVICE. IT HAS NOW BEEN OVER ONE HOUR AND I AM HANGING UP.

I WILL BE DEDUCTING AT LEAST $25. FROM MY NEXT BILL AS I FEEL MY TIME IS WORTH AT LEAST…

Taking away Fox Big 10 Channel. Really pissed off because i couldn't watch my favor football game and others. Pay all this money out and been a customer for years and to do this to your customers really sucks. I had to depend on a friend on Penn State game for the score.

If this doesn't get settled soon you will lose a lot customers including us. Been with dish a long time'

Dish has dropped the MLB, NFL and BIGTEN channels that I am paying for and enjoy watching. 75% of me TV time is watching these channels. Since you have dropped these channels, I am probablygoing to drop DISH and get a service that includes Fox sports

Trying to call since 8AM no answer I thought you were 24 hours you all don't keep your promises!!:/

I am a long-time customer with DISH TV, and in early August, 2019 I spoke to Claudia (Customer service) and agreed to upgrade to Hopper. I told Claudia that I would need help in putting my new TV with the Hopper and move the existing TV to other room. She made it clear to me that there will be no charge for this upgrade and moving TVs.

On August 20, 2019, Technician arrived and told me that there will be charge. I was surprised and called Dish office. I was told that there were no notes pasted by Claudia, so we cannot honor your statement - my words were not believed. At that point I told DISH management team that I do not want any upgrade and cancel the work order. After exchange of couple of calls between me and Dish teams, I was finally told by Priscila that you pay for the service so…

Normally. Happy with Dish, getting tired of paying for channels only to have them blacked out. Your incompetence to make a deal prior to a deadline speaks to a company that lacks vision and planning. I live in a rural community our choices are Dish and Direct TV. Don't make our family switch to Direct TV. It is not a product that we want but we will not sit idly by paying an excessive amount for a product that is failing to deliver.

Best wishes at getting your crap together.

Sincere customer that really wants to remain loyal but is finding it more and more difficult with each screw up.

We keep losing channels “Fox” now I pay close to $200 a month and don’t get what I pay for I am done

I just renewed my 2 year contract with DISH. Now, on a Friday night before the weekend you decide to pull FS1, BIG 10 NETWORK. I wait all week to watch Penn State and NFL on FOX. Why take your dispute out on your customers??

When my contract is up I will NEVER have DISH in my home again. I waited one month for your service technician in spite of being a loyal customer of 11 years. your network does not put your customers first.

nobody know nothing nobody can talk english bring our job back to america held for over 1 hour and then they could not help me

You have lost fox5 in the Atlanta area this is the second station y’all have lost. Fire the head or Dish negotiations and hire some one who doesn’t wait till they are taken off the air before coming to an agreement, this is not acceptable.

I’m sure you don’t care about me as a 19 year customer but I’m sick and tired of it. It’s time for me to find another provider. I’m sorry to see customer service no longer matters. The supervisor I talked to on the phone should be trained better or fired also.

Anyone with Dish stock should sell before this company goes broke. Randy

We have had DISH services for about a month. Two days after signing up, all FOX sports channels were blacked out and the voice control on the remove malfunctioned. Yesterdays, channel 4 was taken. Had we been made aware of this when we signed up, we would NEVER have chosen DISH services.

I can only assume that we were deceived into signing up since this information/dispute was not revealed to us. When the question of when we can expect a resolution was asked to a representative, the only answer that was given is that it's being worked on. This is unsatisfactory.

I realize that other cable/satellite companies have had similar issues, but have learned that they have restored channels to their customers. This begs the question of why DISH's customers are being inflicted with this when other…

I am fed up with losing channels.

First I lose all of the regional sports channels and now I can't watch FS1. You are all a bunch of greedy bastards. Fix this. Put your customers first. You will say that you are trying to get the best prices for your customers but all you are really trying to do is maximize your profits.

I am sick of dish network. You can rest assured that I am looking for an alternative to dish and it won't be sling

Want my fox channels back that's one reason I switched to dish.First of all got nothing saying they were droppingfox .This is crap either want channels back or I'm cancelling my subscription .Ome of the best channels .I WANT MY CHANNELS BACK I PD FOR A BUNDLE OF CHANNELS AND I ESNT THEM ALL OR WANT A REFUND .

I lost fox sports ohio this summer and couldn't watch my reds. Now I lose the big ten network during football season. Not happy. Been a subscriber a long time. Looking at spectrum real quick if situation is not resolved.

Gotta have my big ten football. Figure it out

Two DISH employees were at my son's neighbors today (Wed. Sept. 25th ) to install DISH NETWORK. Without my son's permission or knowledge, those two employees removed his older DIRECTV satellite dish and connected his wires to their DISH NETWORK dish.

It is an apartment complex. My son lost all his Directv channels. He went to the neighbor's apartment to try and understand this situation, but was told by those employees he needs to contact DIRECTV now to get his channels back! WHAT?

Two of your employees can come into an apartment complex and remove someone's DIRECTV satellite dish without that person even knowing about it? They told my son now he has to call DIRECTV to get his channels back. When my husband went to ask the employees about this, he told them they couldn't leave without…

I am a long-time customer with DISH TV, and in early August, 2019 I spoke to Claudia (Customer service) and agreed to upgrade to Hopper. I told Claudia that I would need help in putting my new TV with the Hopper and move the existing TV to other room. She made it clear to me that there will be no charge for this upgrade and moving TVs.

On August 20, 2019, Technician arrived and told me that there will be charge. I was surprised and called Dish office. I was told that there were no notes pasted by Claudia, so we cannot honor your statement - my words were not believed. At that point I told DISH management team that I do not want any upgrade and cancel the work order. After exchange of couple of calls between me and Dish teams, I was finally told by Priscila that you pay for the service so…

On September 11, 2019 the installer was at my house to install my service. He informed me that when he was running the line down my inner wall, he made a mistake and his drill jumped up from his hand.

When this happen he made a hole in my wall. He called in to the office and made claim.. The person he spoke to wanted to talk to me. I was informed since I rent this property you all need to talk to my landlord. Ok, that's ok.

But I have not heard back from you all. I am not going to be responsible for something that your installer did. My wall needs to be fix. We send in a picture and your installer send in a picture.

My wall needs to be fix. Please contact me to let me know what's going to be done by this.

Just had Dish installed yesterday (from DirectTV) after seeing the latest Hopper capabilities advertised. During the install, the tech said he didn't have the right Hopper and was giving us an upgrade unit. Great I thought! Once he'd gone and I started reading the booklet he left, I realized something didn't add up.

The booklet was for a Hopper 3 and yet our receiver only had 3 tuners, not 16. 0 as shown in the booklet. After some research, I find that the contract must have been for a Hopper Duo, the tech upgraded us to a Hopper with Sling and we had not received the latest Hopper 3 as we expected.

I called Dish Customer Support this morning and was told the contract was originally for a Hopper Duo. I said we were never knew about or were offered a choice of Hoppers and were expecting a…

Since 4/1, I've been quoted monthly payment and to date it is different each month! I've had 7 contacts with them! They tell you a price and then bill you a complete different payment. So it seems they can just lie to you! I'm so disgusted!

I have four pages of notes dealing with them. My worse experience ever on dealing with a service.

I was a dish customer and I was going three a hardship but now I can say God is good. My complaint is I just paid off my account and for them to say I have to do it all over again that crazy as hell. My thing is am in the process of buying a home and my realtor dont want nothing to come off I worked hard to get here but as far as dish I wouldn't refer no one for service.

We like and enjoy your satellite service, but at this time we feel cheated. We spent over an hour on the phone today (Sept 13th), with over 40 minutes of that being on hold. As part of a deal to reduce our monthly commercial bill, we upgraded our receivers form a Vip 222K and a Vip 211K to commercial Wally's.

We were told that our programming would not change and the only change would be our cost would go down (by $2/month --WOW) and we would get upgraded equipment. A Dish installer, installed the new equipment on Sept. 11th. Since that time we have tried to get the Local weather app to run, to no avail. Today Sept.

13th while talking to Cynthia,a Dish customer service rep. we were told that apps are not available on commercial Wallys. We live in Northern Wisconsin and that app is very…

Hello: I feel so disappointed to the service provided. I have been a customer to Dish Net Work since 2001. Recently, the average and the basic knowledge that a representative have is below average , The respond time is a way more that 20 minutes, this is can not be an issue, but whine I end up with no issue resolved that would be a disaster.

Recently, I have scheduled an appointment to add a fifth Walley service and I expected to have the technician to appear on the specific time and Location on time No but they came to the wrong time before the schedule. and lift the scene without any repair on ins== I tried to call back after they left in 10 minutes to have them come back, whoever on the phone said we have to reschedule you time Sat 21st that's 9 days from now, if my service is not done…

Put the braves on air. What’s it going cost per customer. You’ll have done this before and wouldn’t renew with dish if thought this happen again. The customers are right we will gladly pay the difference.

In the last two months we have had a service person come out. The first time he said we had interior cable on the outside, so he replaced cable and left. Within 30 minutes the same problem came back. We had to wait 10 days to get the same person out again, he said the control box was out and needs to be upgraded, which we did and he left.

With in days the same problem starts again now we are waiting 3 weeks for a person to arrive. We can't watch any dish network shows, they keep showing a signal loss, can't record anything.

We are not happy about the fact that CBS is not available on our TV, we our new customers as of June 2019. We liked your rates and after having Direct TV for many years, and constant rate hikes we decided to change. Your dispute with CBS is valid. I can relate, being we felt that Direct was gouging us, and taking advantage.

TV is the only entertainment my husband really has being he is 88 yrs. old and in advanced stages of COPD. He is also legally blind and sits with his table and chair directly in front of the TV.

Your tech came out and put the antenna on the dish and drilled another hole in the house and ran the wire to our TV, only to discover it doesn't work. He said that we needed a stronger antenna to receive the signal from south mountain. Is there any way you could put a stronger…

Well it is not a good satellite provider. We can no longer watch our favorite team on channel 21 because of peoples selfish reasons to come to an agreement. Dish network is not good. There is many many channels that are on here twice. For what reason.

It goes out when just very little rain hits the satellite. Very very poor service. I am surprised that dish network even has any customers. High prices for poor service. Not fair

Service is lousy customer service agent need to be trying I’m about to have a stroke this is so wrong

we can not get any imfo on seeing the channels we pay for, I know we had fox sports and they were sold to Sinclair but we still get the same messages ( oh we are in a dispute with fox who is owned by Disney) wrong Sinclair bought them give us some updates WE PAY FOR CHANNELS WE DON'T GET. I really feel dish has stuck it to us.

I just want my question answered... when will we get Braves on tv again or will we ever. ineed to know so I can make arrangements if not. thanks Bill Pochis

i inquired about service and right away they sent my wife a bill, This company is a total joke!!!!!

I'm extremely unhappy at the apparently permanent loss of the Fox sports regional networks without a reduction in my monthly bill!! Every month, it seems, the customer gets less programming choices for the same prices. No one at Dish cares about the customer just big profits!!

David Oaks, customer for over 30 years.

Rooked into DISH via a bundle deal with Frontier. Promised 2 yr. price guarantee of 140. ), dish installed on pole (not), included free premium channels and regional sports (not after 2nd month). 48 - no on demand ever ordered.

Slightest little cloud, DISH goes out. DISH broke the contract by dropping channels, over charging and crappy customer service. 00. What a crock! DISH dropped CBS and regional sports and lies that they are working on bringing them back. Next complaint going to attorney general and BBB.

DISH is not providing the service promised and the bilked consumer has to be pay, NOT HAPPENING!!!!

1. Dish tech came out to my house and mounted the dish on roof 2. Roof leaking called my roofer several times they came and fixed with no luck so the owner came out and said the dish satellite was the cause 3. Called sr. Resolution dept.

talked to Justin who was going to handle our issue (very helpful) from start to finish. 4. Field mgr. came out and took pics as well as I did. 5. this has been going on for several weeks 6. at no time did anyone tell me I had to get a written estimate until I called claims dept.

I told her my problem was getting worse as the floor was flooding from the roof she sarcastically told me as a home owner it is my responsibility to get buckets . and by the way as a home owner of course I am going to protect my home .

Will someone please assist in resolving my…

I have not received my refund and every time I call, I get a different answer. Service was disconnected May 24. My last inquiry I was told the refund was approved and would be deposited into my bank account number on record within 19 business days, starting July 1st. NOTHING has been deposited.

I have requested proof that it will be deposited and was told Dish cannot do that. I asked for a check to be mailed and was told Dish cannot do that. 28. I was a long time customer and cannot believe the poor service in getting my refund.

You raised my price for local programming, then took away the only local station (kmov 4) that’s provides the weather, news, and sports that relate to us. Restore or reimburse. Direct still serves this area!

nothing accomplished in over an hour a complete waste of time

I've been a Dish customer for several years. I moved and decided I didn't need it. Cancelling is ridiculous. A lot of time is wasted on hold and getting through their terrible phone support system. Then, after waiting way too long, I had to attempt to communicate with someone who can barely speak English.

They try to get you to pause your account instead of cancelling. Then, if you have a credit due, you have to wait a couple of days, then call to request it! Of course, you're on hold AGAIN. They then make you wait while someone else authorizes it!

And, in addition to all of that, they won't even retrieve the dish on your property! They claim to have great customer service. It's absolutely terrible!

I switched to Dish TODAY 8-6-19 and NOTHING WORKS AND IM TOLD THEY CANNOT GET ANYONE OUT HERE UNTIL THE 13th OF AUGUST! The hooper will not turn on AT ALL! NOT A GREAT START IT WASNT A 30 MINUTES LATER N IT STOPPED WORKING NOW I HAVE NO TV TO WATCH UNACCEPTABLE.

WE COULDNT WATCH 1 SHOW! I

Bad for your customers for taking off Fox Sport For taking off the Kansas City Baseball Games . Big Mistake!!! Many Fans in Mid Nebraska.

My claim #3064 what dish network is doing abouit

The dropping of Fox Sports, Brewers baseball, (my zip 54750) is the final straw. The billing keeps escalating, but the programming keeps dropping. If you can explain why, I would appreciate that. But I'm looking for another provider at this time.

185 switch to Christmas programming in July? Get real, as who cares this time of the year?

What happened to the program house with Hugh Lauri that was on pop every Saturday no one wants to watch love island!!!!!