Dish Network

You raised my price for local programming, then took away the only local station (kmov 4) that’s provides the weather, news, and sports that relate to us. Restore or reimburse. Direct still serves this area!

nothing accomplished in over an hour a complete waste of time

I've been a Dish customer for several years. I moved and decided I didn't need it. Cancelling is ridiculous. A lot of time is wasted on hold and getting through their terrible phone support system. Then, after waiting way too long, I had to attempt to communicate with someone who can barely speak English.

They try to get you to pause your account instead of cancelling. Then, if you have a credit due, you have to wait a couple of days, then call to request it! Of course, you're on hold AGAIN. They then make you wait while someone else authorizes it!

And, in addition to all of that, they won't even retrieve the dish on your property! They claim to have great customer service. It's absolutely terrible!

I switched to Dish TODAY 8-6-19 and NOTHING WORKS AND IM TOLD THEY CANNOT GET ANYONE OUT HERE UNTIL THE 13th OF AUGUST! The hooper will not turn on AT ALL! NOT A GREAT START IT WASNT A 30 MINUTES LATER N IT STOPPED WORKING NOW I HAVE NO TV TO WATCH UNACCEPTABLE.

WE COULDNT WATCH 1 SHOW! I

Bad for your customers for taking off Fox Sport For taking off the Kansas City Baseball Games . Big Mistake!!! Many Fans in Mid Nebraska.

My claim #3064 what dish network is doing abouit

The dropping of Fox Sports, Brewers baseball, (my zip 54750) is the final straw. The billing keeps escalating, but the programming keeps dropping. If you can explain why, I would appreciate that. But I'm looking for another provider at this time.

185 switch to Christmas programming in July? Get real, as who cares this time of the year?

What happened to the program house with Hugh Lauri that was on pop every Saturday no one wants to watch love island!!!!!

Why did Dish TV stop offering Fox SPorts SOuth & Southeast???! I switched from DirecTv (22 years a customer) to go to Dish ONLY TO HAVE THE BRAVES GAMES STOPPED!!!!!!!!!!!!!

Same old story...DirecTv did not care about customers & now is Dish TV lowering itself to their standards!?

This is one UPSET customer....fix this NOW!!!

I bought a surround sound from y'all n it tore up n nobody wants to replace it y'all tell me I need to call Polk audio n iv talked to Bryan I think n he told me he would replace it I should have it n 3-5 bussneiss days well 2 weeks later still havnt received it n now he won't answer my calls this is bullshit if y'all can't replace it U can stick it up ur asses along with ur services cause I'm not paying my dam bill or for surround sound till it's replaced y'all r nothing but

a bunch of lieing ass holes but that's nothing new y'all fuck over n rip off all ur customers but ur not fucking me over. I expect a phone call today 205 541 9077

My complaint is: not getting contracts with major networks worked out before you make us(the customer) suffer with lose of our programming. Now for example CBS (KCMO, FOX SPORTS MIDWEST) shame on you, my husband Ed and I have been customers for 23 years, Ed says you should pay us back $$$, when you keep doing this, I just want my shows back!!!

The Royals’s have been playing so much better since the All-Star break and we can’t watch them!!! I hope you are NOT DIVERTING MONEY TO THE MERGER WITH SPRINT AND T-MOBLE and we are to do without??? 00 a month because we are retired and TV is our entertainment, we don’t travel much anymore and enjoy Westerns and Hallmark channels too, but when you take local channels away that is bad! Monica English.

this isn't customer service,its no service just like no cbs.

If you drop fox I will drop you

I talked to an online chat agent who said they couldn't help me any further but if I could call the loyalty department they would definitely be able to help me.so I called and stayed on hold for an hour when my agent picked up they immediately hung up.now they want me to wait another hour or longer.no way in hell.

I would rate it 0 stars if I could.you are to sorry to provide the channels that you get paid to deliver.you don't have an executive that has the guts to do anything. you don't update dish promise because your not negating in good faith.your all about control and money.ill have to cancel my dish after almost 17 years but not before filing lawsuits against each individual employee and a class action against dish itself.

I made several calls to Dish for assistance to get my Mother home satilite working. We were on the phone for over 3 hours to activate a wally receiver to replace my old receiver. after all that time it never was activated.

the last note on the screen was not activated err in system. and I want Dish to know i am really considering changing my home and RV equipment and finding a company that can fix the problems and support what they sell and customers buy..

I cancelled a Camping trip when dish gave up on the assistance, I am still having problems with my home TV when accessing NetFliks. takes for ever to get it to respond. Called once before with this issue. No help to fix.

I don't know whose fault it is,I just want channel 5 wnem back or you can cancel my service.

We have been loyal customers for 13yrs. Yes, we use the extensions because we struggle and juggle bills, but we have paid $200 per month for our service. In this day and age we could simply buy a box or stick and get every channel for 1/3 the cost! But we don't!

We have stuck with Dish thru everything, through losing our favorite HBO or we lost amc for a while, or our dvr failed to record the final episode of our favorite series!! So my issue is, we asked for 3days past the extension, until our payday.

Now, know that we don't call every month asking for this "extra" 3 days. It just unfortunately fell that way for us. But we literally could not get that!! After everything! After 13yrs of loyal service with Dish, we couldn't get that?

I would understand if this was a ongoing request that…

I don't understand why I can't watch CBS. It's so frustrating. I watch a lot of shows. What ever problems your having with Meredith Corp, fix it. Not fair for the paying customers. I pay for a service and expect to have access to these channels.

First HBO & Cinema now CBS. When my 2 years is up I will be cancelling Dish. Get your poop in a group.

Dropping CBS!! I have a Down syndrome sister who has a routine she strictly follows and not having her shows on is extremely upsetting for her. As soon as my contract is up I'm switching providers!! And I have been a loyal customer for over 20 years!

But you just lost this customer! Pay the freaking money so your customers can be happy with your service!!

My name is Julie Yaeger email: tojulieyaeger@yahoo.com phone number 404-316-1943 account number 8255 9098 8584 0121

I contacted Dish on 5/27 (according to my records 5/24 according to the records at record at Dish) to discontinue my Dish service. I spoke to a woman named Kanetta. She explained to me that I needed to wait a few days to end my contract in order to receive a $30 credit. after talking to her for a while - I decided to just terminate the contract at this time as I would have to call back to get the credit. Kenyetta explained to me that I would be receiving a box to return the hard ware in. Well I never received the box- and I received a bill for $203.31. I called the customer service number on my bill to explain my dilemma and to ask that the $203.312 bill cleared, I was told…

Call dish to ask questions about their package option as a new customer to dish. Person was unprofessionally and became rude once she realized that l was ready to come back to dish. She told me not to call back wasting their time.

I told her that if I was wasting her time then perhaps I should be talking to someone else. I was thinking about coming back to dish, but she made my decision easy. I don’t need rudeness from anyone.

Nothing about this company functions properly, even this questionnaire takes forever to process answers. When it required 5 min. to speak to the salesperson to place my order for satellite service, I knew I was in trouble. After six days the installation rep.

knew next to nothing about his job. He lied by saying his manager would be taking his place to install the service. We discovered later, when we called the contact number, he hadn't even made anyone aware of the issue.

We were notified that we would be contacted in 24 to 48 hours with no assurance that the connection would happen then. I have a cable company coming in the morning.

On July 10,2019 it was storming and my service went out I called dish they told me because of the service would be back running on the July 11, 2019 dish made an appointment for a tech to come out on July 20,2019 I’ve been out cable since so on Monday which July 15,2019 they told me I didn’t have a schedule appointment it will be the July 26,2019 I have the email that the company sent for the schedule appointment.

I’m very upset that I will be out of service for 3 week but company is rated #1 I don’t see they lie. Something need to be done . May go to direct tv.

I do not want you getting rid of wnem I have been a customer for 14 yrs and if this happens I will no longer be a customer. Wnem is our local news station you people are always taking off channels because of not getting enough money,well you sure have gotten enough from me so beware I will cancel you if this happens

Bad equipment bad customer service

I was told TV and internet would be bundled but it's not .. when I called them they said sorry u were miss quoted. They dont bundle with the internet that they set me up for. to me

I have moved and after waiting 2 weeks for my installation, the technician was unable to locate a signal from their satellite to reinstall my service at my new address. Now I am fighting to get out of my contract based on the inability of DISH to provide my service.

I suppose they are starving for customers otherwise they would release my contract. Why should I be held to a contract when they are unable to provided service???

First, Dish took away HBO and Cinemax. After many months of this, now they took away HDMOV. We now have less options for watching movies. Dish never told us we were losing HDMOV. After many years, I am done with Dish and will be looking for another provider.

Bad customer service at a high cost.

I had been a DISH customer for 4 years. I called last week to ask if DISH could match DIRECT TV's price and incentives. DISH couldn't. Today I called to cancel DISH and I was told I have over $400 in credits that could have been applied and it would have been a better deal.

The person I spoke to said she could have done it because she's in the loyalty department and I probably spoke with sales. So I've been paying over $130 a month for years, have racked up over $400 in credits, am told what a loyal customer I am, but somehow I don't know about the credit until I want to cancel.

This isn't how loyal, good customers should be treated, Very disappointing and appears deceitful.

Try to watch dish on demand, keeps freezing after trying to fast forward. Than it will stop and say connect to hopper. We are connected, this happens everyday trying to watch on demand.

00 a month, channels are repeted, I get movie but they are from 1950 to 1996! All I see is sports, don't care about sports, I get all the sale my something channels. ( shark vaccum , air fryer, carpet cleaner, best cleaner, etc) I am some sick of getting scewed by you big a-hole companies!! PS. You suck!!!!!!!!

Every time there is an important sporting event on never fails that fucking joeie loses its fuckin signal never fails thinking of getting rid of this network fudge up fuck

My complain is about the early termination fees I was charged back in 2016, I called customer service after 4 weeks of not able to qatch our 6 favorite channels since it was cancelled due to contact negotiations. After calling several times I was told to wait amd call back if channels did not come back after 4 weeks.

I did call back, cancelled my services, I was told on the phone that after equipment is returned, you will take off ther early termination fees. How am I responsible for early termination fees when I cancelled services due to you not keeping your end of the bargain Noone is willing to listen ti my legitimate complaint. No compassion or understanding.

I just called and all ai hear is lip service. I don't cancel services on a whim or not pay my bills. What can you do for me?

Long story short dish does NOT honor its LONG term customers and the customer service people from the get go are RUDE up to the executive level I have had dish for going on 20 years and have NEVER been treated so awful if dish wants to know the reason they can contact me I do not intend to support a company that has such disregard for the people paying the price we have to pay for the CHOICE to chose their company Well I make the choice to change my service to another provider

Just got dish in Destin fla had an account in Helen ga for 23 years .they get that we want both services in Helen and Destin with the bill sent to the Helen address .all we want is two bills .my wife spent 2+ hours only to be transferred 11 times way is this so hard..if there is no service in ga when I get there,you just lost one more coustomet.

I am sick and tired of talking to someone from another country that I can't understand. Aren't we living in AMERICA anymore! Dish sucks!!!

i have been a customer for 10 years or so. never had a problem until now we have a 1000 acre ranch with a very large house we have 5 receivers and have had for years i am now considered frauluent and 2 receivers have been turned off. look at my account for explanation they will not tell me anything why this has happened i am beyond disgusted dish customer stinks!!!!!!!!!!!!

I have had poor reception for the last month and a half, called on 6-3-19, had my system troubleshoot, problem continued, called again 6-8-19 explained that I called earlier about the same problem, system troubleshoot again, told problem was fix. Called back the same day (6-8-19), explained, had my system troubleshoot and the problem (system going in and out and gave codes that appeared) is still happening.

Called back on 6-11-19 and explain my concerns and let the tech know that my system had been review three previous times and that I need a tech to come to my home but they wanted to troubleshoot my system again (just became more frustrated having to re-explain that the system had already been troubleshoot).

I believe that upon my second call with the same problem that a tech should…

I called Dish 3 to 4 weeks ago because my dish hardware was performing poorly. I had to wait 10 days for the appointment. In the past it took 2 days. After waiting Dish cancelled the appointment and scheduled it like 8 days later. I've called many times to see if the appointment could be moved up. I talked to supervisors 3 to 4 time.

I always remind them that normally the service is fast. They tell me that there has been a lot of weather problems and I told them that that is not the problem here. I remind them I've been with Dish 10 years and have always got the max programs with 4 tv and have access to all the channels.

Now I called to confirm the appointment tomorrow and they told me that I cancelled the service on the website. I did not.

So now they rescheduled it for the 19th.…

I have been trying to find someone the the Covington VA area for two months to help with my RV satellite. Dish has been no help what so ever. I have spent hours on the phone with them and still cannot get a signal.

My equipment is new and others around me have signal. Camping season is half over and I still don’t have tv. I just want a real person to help me. The guy that installed my home satellite was really good but no one will tell me how to contact him.

ON Saturday May 25 we had a bad experience with Dish TV satellite when I order Dish programming. which seemed a little strange. and said he wouldn't make it and call them to cancel since he only works to 9 pm.

I immediately call a supervisor named Joe(HN) He told me they would reschedule for June 5 (7) days later and couldn't change it. I ask for his bosses number and said didn't have and to go online to get it.

If the Tech that laugh and hung the phone on me worked for me, I would fired him for being disrespectful at a customer.

On Saturday May 25 I had a bad experience with dish satellite tv. I stated I waited ALL day and. I will never do business your company if the tech that laughed me and hung up THE phone

Every time it rains or the wind blows I lost reception Extremely frustrating when severe weather happens, for $140 a month this shouldn't be happening.

ever since I had my Dish Network put in I still have my Dish still on the ground platform. I have never heard from the person who came to my house to get us set up and he said that the call before you dig would come and mark it and

they did but the person who was suppose to come to put it on a pole never showed up. I have already made two bills to you and still no one has bothered to come to set it on a pole . WHY !!!!!!!!!

I left Directv in March and signed up with dish network. Ever since the first day of your service the audio on our TV has broken up and faded out and then back in about every 15 minutes, this causes us to miss a minute or 2 of the conversation.

This happens on all channels, local and satellite and during fair sunny calm weather. I never had this problem with Directv, and if you can't provide your service to me in the manner expected I have mo recourse but to void our contract and return to Directv. Phil Darrah

Look for check #2879 that I pay dish for May acct 5580 But my check did not get in my acct. Ask dish were my check when too! Which acct did dish put it in???

Dish. Have not send me a bill Mail in the yet, have said about which acct my check went to?

Not my acct not my acct .

Look a bill now soon 5-21-19 I have the bank today, dish my check $229.04. There's month pay Ahead but not in my acct.

Look to hear dish, with a bill, dish gave me 48 hr. They have my --- in some by easl acct.

Willis

Our dish net Wally has shut down over 40 times yesterday causing losing much of our ability to enjoy our tv experience. This has been occurring more snd more daily. If this is not repaired we will have to cancel our service now

I bought 3 recievers for my dish RV. They will not work without doing major wireing throughout the RV. I have tried several times to get Dish Outdoor and Dish custormer service to send me the labels to mail them back and credit my credit card for them.

I am very upset especially being a Dish customer for over 3 YEARS and have two accounts. Who can help me get these back and get my credit card refunded the money. They are still new in the box! I am tired of being on the phone for hours and cannot get this resolved.

My cell is 409-502-2570 Robert Fuller

The company deserves a -10 rating. We have been dish customers for over 10 years. a year and a half ago we moved to a new state and into an apartment that we couldn't keep our Iowa dish account. Dish at that time aid we had to pay the 2 year agreement or we could pay an extra amount for a year to end our contract.

Not really thinking that was fair we agreed to paying the 15 dollars extra each month. after 15 month we get a letter saying they are going to reactivate our Iowa account so my husband calls and was told no we just put your account on hold.

we still owe that money. he asked how much and we are told all of it because we were just on hold. after 40 more mins of the run around we still have to pay the money from 18 months ago.

as for the extra we paid all that time??? well…