Dish Network

I am sick and tired of talking to someone from another country that I can't understand. Aren't we living in AMERICA anymore! Dish sucks!!!

i have been a customer for 10 years or so. never had a problem until now we have a 1000 acre ranch with a very large house we have 5 receivers and have had for years i am now considered frauluent and 2 receivers have been turned off. look at my account for explanation they will not tell me anything why this has happened i am beyond disgusted dish customer stinks!!!!!!!!!!!!

I have had poor reception for the last month and a half, called on 6-3-19, had my system troubleshoot, problem continued, called again 6-8-19 explained that I called earlier about the same problem, system troubleshoot again, told problem was fix. Called back the same day (6-8-19), explained, had my system troubleshoot and the problem (system going in and out and gave codes that appeared) is still happening.

Called back on 6-11-19 and explain my concerns and let the tech know that my system had been review three previous times and that I need a tech to come to my home but they wanted to troubleshoot my system again (just became more frustrated having to re-explain that the system had already been troubleshoot).

I believe that upon my second call with the same problem that a tech should…

I called Dish 3 to 4 weeks ago because my dish hardware was performing poorly. I had to wait 10 days for the appointment. In the past it took 2 days. After waiting Dish cancelled the appointment and scheduled it like 8 days later. I've called many times to see if the appointment could be moved up. I talked to supervisors 3 to 4 time.

I always remind them that normally the service is fast. They tell me that there has been a lot of weather problems and I told them that that is not the problem here. I remind them I've been with Dish 10 years and have always got the max programs with 4 tv and have access to all the channels.

Now I called to confirm the appointment tomorrow and they told me that I cancelled the service on the website. I did not.

So now they rescheduled it for the 19th.…

I have been trying to find someone the the Covington VA area for two months to help with my RV satellite. Dish has been no help what so ever. I have spent hours on the phone with them and still cannot get a signal.

My equipment is new and others around me have signal. Camping season is half over and I still don’t have tv. I just want a real person to help me. The guy that installed my home satellite was really good but no one will tell me how to contact him.

ON Saturday May 25 we had a bad experience with Dish TV satellite when I order Dish programming. which seemed a little strange. and said he wouldn't make it and call them to cancel since he only works to 9 pm.

I immediately call a supervisor named Joe(HN) He told me they would reschedule for June 5 (7) days later and couldn't change it. I ask for his bosses number and said didn't have and to go online to get it.

If the Tech that laugh and hung the phone on me worked for me, I would fired him for being disrespectful at a customer.

On Saturday May 25 I had a bad experience with dish satellite tv. I stated I waited ALL day and. I will never do business your company if the tech that laughed me and hung up THE phone

Every time it rains or the wind blows I lost reception Extremely frustrating when severe weather happens, for $140 a month this shouldn't be happening.

ever since I had my Dish Network put in I still have my Dish still on the ground platform. I have never heard from the person who came to my house to get us set up and he said that the call before you dig would come and mark it and

they did but the person who was suppose to come to put it on a pole never showed up. I have already made two bills to you and still no one has bothered to come to set it on a pole . WHY !!!!!!!!!

I left Directv in March and signed up with dish network. Ever since the first day of your service the audio on our TV has broken up and faded out and then back in about every 15 minutes, this causes us to miss a minute or 2 of the conversation.

This happens on all channels, local and satellite and during fair sunny calm weather. I never had this problem with Directv, and if you can't provide your service to me in the manner expected I have mo recourse but to void our contract and return to Directv. Phil Darrah

Look for check #2879 that I pay dish for May acct 5580 But my check did not get in my acct. Ask dish were my check when too! Which acct did dish put it in???

Dish. Have not send me a bill Mail in the yet, have said about which acct my check went to?

Not my acct not my acct .

Look a bill now soon 5-21-19 I have the bank today, dish my check $229.04. There's month pay Ahead but not in my acct.

Look to hear dish, with a bill, dish gave me 48 hr. They have my --- in some by easl acct.

Willis

Our dish net Wally has shut down over 40 times yesterday causing losing much of our ability to enjoy our tv experience. This has been occurring more snd more daily. If this is not repaired we will have to cancel our service now

I bought 3 recievers for my dish RV. They will not work without doing major wireing throughout the RV. I have tried several times to get Dish Outdoor and Dish custormer service to send me the labels to mail them back and credit my credit card for them.

I am very upset especially being a Dish customer for over 3 YEARS and have two accounts. Who can help me get these back and get my credit card refunded the money. They are still new in the box! I am tired of being on the phone for hours and cannot get this resolved.

My cell is 409-502-2570 Robert Fuller

The company deserves a -10 rating. We have been dish customers for over 10 years. a year and a half ago we moved to a new state and into an apartment that we couldn't keep our Iowa dish account. Dish at that time aid we had to pay the 2 year agreement or we could pay an extra amount for a year to end our contract.

Not really thinking that was fair we agreed to paying the 15 dollars extra each month. after 15 month we get a letter saying they are going to reactivate our Iowa account so my husband calls and was told no we just put your account on hold.

we still owe that money. he asked how much and we are told all of it because we were just on hold. after 40 more mins of the run around we still have to pay the money from 18 months ago.

as for the extra we paid all that time??? well…

A tornado Came through And messed up our roof had new roof installed and now the Signal Is lost and I call trying to get it fixed and they want me to wait a week for someone to come out ridiculous But you let it be a late payment and you send it in and they hit you with a $10 charge extra And they will cut your Signal Off over $10 now how is that good customer service you tell me I’m not waiting a week and be charger for service I don’t get

This company is the worst. They quote you 1 price then charge you another $108.89 per month for cable only. They destroy your house to put up the dish. Then they tell you that you need to get an internet and phone provider because the one they use will put an unsightly giant dish again in your yard. That the HOA does not permit. So you have to pair with Cox who will also over charge you for the phone service and internet,

Now there is nothing to watch on Dish they have 50 year old programs repeated over and over Andy Griffin, Mash, then all most all the shows go off at 1:00 and they have a whole night of advertisements on almost EVERY channel.

Beware stay away from these rip off artists. Dish is a rip off.

I was supposed to get my service installed between the hours of 8 and 12 then got a email back saying 1 to 2 then five mins after that got 3to 4 then a call from the tech saying he just got my work order and he is I. Sand ford which is a hour away and not sure if he can make it by 4 so I call and talk to two supervisors the last one being joe and

they both really rude said well we can’t do anything about it but we can give you a free month of the movie channel like this happens all the dam time I asked him if he could call and get about her tech he said it’s the hub department job to do that I said well call them or I will call them he didn’t even hesitate to say well they won’t do any thing about it gave me three option to either take the credit or reschedule or drop the service but

I…

unprofessional & shady company I have ever dealt with, first I was intentionally mislead into thinking I was getting internet when I signed a consent for installation (big mistake) I paid 216 or $219 for 40 -42 days of basic tv & then when I realized I wasn't getting internet included, switched back to directv & was then told I have a $400-450 early termination fee, unless I sign back up for. "their" service!

A joke, don't do it!

technical case #CO379350 tv s still having program pictures freezing and scrambled where you can not see anything. both tvs hooked to JOY boxes have this problem. the one in family room where the hopper is has no problem the signals from the hopper to the joy boxes is not working properly.

3 technicians and still no better. I was given the technical case number CO379350 to use for existing problems. we need an updated system or new hopper. I understand you have a problem with some of them. this needs fixed now and no more try this or that

About half of the channels show a channel loss message. I worked with technical for 30 minutes one night to no avail. I called technical support again and was told that i needed a technician to come to the house. A meeting was set for 4-24-19 between 10 & 12. I gave them my cell phone number to contact me because no one would be home to answer the house phone. I drove 1 hour from work to be at the house for the meeting and no one showed up or called.

What must I do to resolve this problem of ineptness on your part? If I had screwed up my bill like you have your service, I would have to pay. Since I am only getting 1/2 of what I am billed for, please cut my bill correspondingly. I look forward to hearing the excuse for what has transpired..

MY HUSBAND HAS BEEN SICK HES HAD A LEG AMPUTATED SEPT 27TH 2018 HES BEEN IN AND OUT OF THE HOSPITAL THE NURSING HOME. 00 I DONT HAVE IT. IF I DID I WOULDNT HAVE DISCONTINUED MY SERVICE. THEY SAY THEY WONT SET ME UP WITH MONTHLY PAYMENTS.

I JUST WANT TO SEND YOUR EQUIPMENT BACK AND TRY TO HANDLE THIS BILL. I CANNOT GET ANY HELP FROM ANYONE IN YOUR BILLING DEPARTMENT. CAN YOU PLEASE HELP ME. I DID NOT REALIZE WHEN I MOVED IT STARTED A NEW EQUIPMENT CONTRACT.

THE GIRL I SPOKE WITH SAID I WAS UNDER NO CONTRACTS THATS WHY MY BILL WAS SO HIGH THANK YOU

6 phone calls to try and get return equipment boxes. Still no boxes and the last call I was told that boxes could only be sent to the account address which happens to be a cabin in the woods with no mail service.

The account is in my since passed father in law’s name. They were eager to charge for the non received boxes. hmmm. I’m sending the equipment back in my box, on my dime registered mail and hope for the best.

I will never use dishnetwork and will tell anyone who listens how difficult they make it to get their “old equipment” returned. I’m sure they will send my deceased father in law to collections.... good luck.

Been in hospital for two months checked paperwork and dish has been charging me for 6months for HBO. Said since package deal no credit but do not watch other channels just hbo but had to take them because of package deal for HBO to watch my shows.

Also asked for another extension due to not working only a few days this month. i asked to extend my payment till 15 of May. Been with dish for over 12 years in Florida but I guess long time customers are not important anymore So will start looking for new service June 1 since they broke contract and they are not giving any extra time for emergencies except one week.

Without HBO Direct tv is sounding much better

I attempted to watch the UGA Spring game on the SEC network (404-01) as shown on the channel guide on Dish. Instead of football I was watching UGA and Tennessee play girls softball. The message in the bottom right corner stated the football game was available on the SEC alternate channel (404-02, 404-03, 404-04) I checked all of these and only saw the Dish Network advertised with music in the background.

I called Dish and the customer service representative told me it was on channel 408 and attempted to install this on my account. When this was unsuccessful he told me it was blocked for my local area but could not tell me why it was not on the SEC network as advertised or the alternate channels as shown on the SEC network.

His asked if I had internet at home and suggested I watch the…

I call to have a extension until mon because bank close on friday for holiday amd rep was very disrespectful. All state banks r cloaed today and opem up Monday and my check was not deposited so i can pay bill.

I can not wait to leave dish. Never had this problem with no cable company before or directtv

We were a customer but because of the fact that one of your affiliates we contracted through misrepresented themselves several times and not being to get the yes network, we took our business elsewhere. We have made several attempts to receive a final bill showing that we were charged the termination fee and that it was paid.

All we keep receiving is a statement showing that we owe no balance. I know you probably feel that we are one little customer among so many, but we fail to see how this simple request can not be granted.

Name and address and account number with lines on the bill, one showing the termination charge and one showing the payment. We have tried calling to speak to a supervisor but no one would connect us. We hope this will get us the result we are looking for.

We will…

I was provided incorrect information about my March bill by one of your representatives in February. Then, when I called in to speak to a representative about the incorrect information given,"David" indicated that I could not have been told the information.

Then, I stated to him, "You could listen to the tape recording for verification", for I know what I was told. Therefore, I asked to speak with a supervisor. He said that the company does not have supervisors, just escalation specialists.

I was connected to the escalation specialist "Haley" who still did not directly address my concern, but apparently wanted to personally vouch for the first rep, David. James was the last person with whom I spoke but he tried to just play with words.

None of the three provided professional customer…

have had two technicians out and still can't watch dish. family room tv works, two bedrooms w/joys. picture freezes, fuzzy. low signal. ever since OTA antennae installed we've had trouble. no local receptions. keeps loosing signal. this been going on for a few months now.

need someone to fix the problem and replace the old system or what ever to fix it. need CREDIT for poor service. this is my 3rd complaint. please respond

i asked to speak to a supervisor and be given the dish customer complain telephone number, CEO name and address to send a complain. PISS POOR SERVICE IS WHAT I SAY

After I hooked up my new Wally I had a bad picture and only part of the channels I was supposed to have then they said they were going to send a hit to receiver and now my tv doesn’t work

NO UPDATES ON THE LACK OF HBO/CINEMAX. No options for viewing it if you live in a rural area. Rudest Customer Service reps I have ever dealt with in my life. Abusive and no concern for customers!

can't watch tv in bedrooms, picture freezes. family room ok. had 2 technicians serviced but last about 2 days. been with dish for long time. OTA antenna don't work either. need fixed, can't watch tv

06 past due plus a check that was returned and the fee I payed it on line and then I have no signal coming in to my receiver so no satellite I have internet but no satellite , if you guys expect me to pay my bill I want service I have been with out satellite and internet since march 8 and after I payed the bill I expect to have service they said they were going to give me credit for days I have not have service have not seen that yet I feel that all you guys want is your money you are not for the customer my account is under my husband name Donald frey account number is 8255909892214146 .

I payed a large deal of money to you guys now I feel I should bee credited for the flustration I have had to deal with and also the 3 I called tech support to ask for help and in the back ground all I…

For starters when I signed up for dish I had HBO and cinamaxs now they keep on telling me that they are working on getting it back now they want us to Pat more for it and

also I had a life issue with cancer and I made a missjudgment on the week I was paying and I need to move it up please to the 5th and they will not help at all and I am dealing with cancer and I got laid off from om gm and I will have the money on the 5th please help me keep it on

Tech came out today for schedule appointment for a upgrade and said he couldn’t go on the roof where are dish is. He said he wasn’t insured if he feel. We should of been told this ahead of time. So we have to reschedule

Channels in my subscription plan are not working. Called Dish and 2 different people tried to send my receiver a signal.

First person cut the phone call off by saying “If this doesn’t work in 15 minutes, call us back”. It didn’t. Called back. This person went through same scenario. Did not work. Will send a tech out but I must sign up for a warranty plan or The fee will be $95 for a tech to come and fix why I am not receiving some of the channels that I pay for each month. Unbelievable.

We do not want those channel dropped! Our grandchildren watch Nick all the time! Please reconsider doing so!

My husband and I have had Dish for many years and have always enjoyed Dish, including customer service which was always great.

However, now that I want to cancel Dish which has become entirely too expensive, I can't get through to anyone and am left hanging on the phone. This is totally unacceptable and I would like to know how a person can cancel their subscription?

It is obvious this is done on purpose because I don't have a problem getting through to customer service regarding changing my package, etc. It is only the disconnect department. I am not happy and I will eventually get this taken care of but I would like to say what is happening is disturbing to me and don't appreciate this kind of treatment.

Sales person signed me up for install even tho I told him I could have nothing on house I thought they were doing streamimg Now Infinity is keeping 10$ of my money What a rip

They are crooks and do not communicate

:'ve been a loyal customer for many years with Dish Network and I'm just frustrated and stressed out because I've been trying to change my due date for almost a year and it has not happened yet and I owe $80 this Due by 3rd of February which I will not be able to pay by the 15th and Dish Network is going to suspend my service after many many years loyalty to them and

I'm very upset about this and I just want somebody to know that Loyalty means nothing to Dish It seems that you can't can't help me but I just want to let the record reflect My disappointment with Dish Network and I thought my loyalty with you would help my situation and losing me as a customer means nothing to them.

each month I say the service fee trying to get my due date extended until my pay date or as close to my…

low rating for self experience. always more cost for years. I guess I need to change after all these years. trying to watch fox today and no channel. hope my contract is done or close to end.

Its as if they want me to disconnect my service. Does Dish think I am a child? I attempted to call today because my remote broke (only had it less than 3weeks) and I was constantly channeled back to the Resolution dept I was unable to reach Technical Support,the account has a BLOCK on it!!!!!

”Your service is in jeopardy of being CANCELLED....

I left my Dish service residence in December to snowbird on Florida for the winter. My Dish service was billed automatically every month to my credit card. Until 2/8 I assumed all was ok with my Dish service. On 2/8 I received a v-mail from Dish staying I needed to contact them about my account?

On 2/15 I received anothe v-mail with the same message. On 2/16 my neighbor adviced me two packages from Dish Rrived on my doorstep. I called Dish back and asked what was going on with my account? I was informed that they had not received payment for four months and my service was terminated!

To my surprise I stated how come no one called me? Dish stated that they called my bank? I have the same card and many other utilities that continue to automatically charge my card every month without…

My 2 year contract with Dish was supposed to end this December 2019 Today I found out that when I ordered another box for my other TV I had signed up for 2 more years without my knowledge Very upset

I do want to express the worst experience I had with one of your sales men. I believe his name is Akeem he was being very flirtatious towards my daughter which made her very uncomfortable. He should not be flirting and asking personal questions that have absolutely nothing to do with work at all.

This will be moving up to higher authority and I will be taking this further. So very un-professional.

Showing channel block on the tv screen, It’s is asking 4 digit pin no. Which I don’t know, What is this.?? Kindly solve the problem on urgent basis or I’ll take legal action against Dish tv. My VC no. is 01515060221.. Mobile-9873447722. Regards, Ranjan.

My cable was shut off for none payment and I called them and talk to the specialty department about my situation I am a government worker and had not got paid yet so struggling a little and that department said hey would over ride the system and put my payment at the next billing cycle and it would not be shut off I said thank you we'll it got shut off again is this how they stand by the people that need the help can you please help me get it back on I can pay the bill at end of.

Maybe nth please help me please

I had dish for two years and that was a waste of two years . t ever go back to dish I WOULD NOT EVEN RATE THEM EVEN A 1 STAR