Dish Network

I was supposed to get my service installed between the hours of 8 and 12 then got a email back saying 1 to 2 then five mins after that got 3to 4 then a call from the tech saying he just got my work order and he is I. Sand ford which is a hour away and not sure if he can make it by 4 so I call and talk to two supervisors the last one being joe and

they both really rude said well we can’t do anything about it but we can give you a free month of the movie channel like this happens all the dam time I asked him if he could call and get about her tech he said it’s the hub department job to do that I said well call them or I will call them he didn’t even hesitate to say well they won’t do any thing about it gave me three option to either take the credit or reschedule or drop the service but

I…

unprofessional & shady company I have ever dealt with, first I was intentionally mislead into thinking I was getting internet when I signed a consent for installation (big mistake) I paid 216 or $219 for 40 -42 days of basic tv & then when I realized I wasn't getting internet included, switched back to directv & was then told I have a $400-450 early termination fee, unless I sign back up for. "their" service!

A joke, don't do it!

technical case #CO379350 tv s still having program pictures freezing and scrambled where you can not see anything. both tvs hooked to JOY boxes have this problem. the one in family room where the hopper is has no problem the signals from the hopper to the joy boxes is not working properly.

3 technicians and still no better. I was given the technical case number CO379350 to use for existing problems. we need an updated system or new hopper. I understand you have a problem with some of them. this needs fixed now and no more try this or that

About half of the channels show a channel loss message. I worked with technical for 30 minutes one night to no avail. I called technical support again and was told that i needed a technician to come to the house. A meeting was set for 4-24-19 between 10 & 12. I gave them my cell phone number to contact me because no one would be home to answer the house phone. I drove 1 hour from work to be at the house for the meeting and no one showed up or called.

What must I do to resolve this problem of ineptness on your part? If I had screwed up my bill like you have your service, I would have to pay. Since I am only getting 1/2 of what I am billed for, please cut my bill correspondingly. I look forward to hearing the excuse for what has transpired..

MY HUSBAND HAS BEEN SICK HES HAD A LEG AMPUTATED SEPT 27TH 2018 HES BEEN IN AND OUT OF THE HOSPITAL THE NURSING HOME. 00 I DONT HAVE IT. IF I DID I WOULDNT HAVE DISCONTINUED MY SERVICE. THEY SAY THEY WONT SET ME UP WITH MONTHLY PAYMENTS.

I JUST WANT TO SEND YOUR EQUIPMENT BACK AND TRY TO HANDLE THIS BILL. I CANNOT GET ANY HELP FROM ANYONE IN YOUR BILLING DEPARTMENT. CAN YOU PLEASE HELP ME. I DID NOT REALIZE WHEN I MOVED IT STARTED A NEW EQUIPMENT CONTRACT.

THE GIRL I SPOKE WITH SAID I WAS UNDER NO CONTRACTS THATS WHY MY BILL WAS SO HIGH THANK YOU

6 phone calls to try and get return equipment boxes. Still no boxes and the last call I was told that boxes could only be sent to the account address which happens to be a cabin in the woods with no mail service.

The account is in my since passed father in law’s name. They were eager to charge for the non received boxes. hmmm. I’m sending the equipment back in my box, on my dime registered mail and hope for the best.

I will never use dishnetwork and will tell anyone who listens how difficult they make it to get their “old equipment” returned. I’m sure they will send my deceased father in law to collections.... good luck.

Been in hospital for two months checked paperwork and dish has been charging me for 6months for HBO. Said since package deal no credit but do not watch other channels just hbo but had to take them because of package deal for HBO to watch my shows.

Also asked for another extension due to not working only a few days this month. i asked to extend my payment till 15 of May. Been with dish for over 12 years in Florida but I guess long time customers are not important anymore So will start looking for new service June 1 since they broke contract and they are not giving any extra time for emergencies except one week.

Without HBO Direct tv is sounding much better

I attempted to watch the UGA Spring game on the SEC network (404-01) as shown on the channel guide on Dish. Instead of football I was watching UGA and Tennessee play girls softball. The message in the bottom right corner stated the football game was available on the SEC alternate channel (404-02, 404-03, 404-04) I checked all of these and only saw the Dish Network advertised with music in the background.

I called Dish and the customer service representative told me it was on channel 408 and attempted to install this on my account. When this was unsuccessful he told me it was blocked for my local area but could not tell me why it was not on the SEC network as advertised or the alternate channels as shown on the SEC network.

His asked if I had internet at home and suggested I watch the…

I call to have a extension until mon because bank close on friday for holiday amd rep was very disrespectful. All state banks r cloaed today and opem up Monday and my check was not deposited so i can pay bill.

I can not wait to leave dish. Never had this problem with no cable company before or directtv

We were a customer but because of the fact that one of your affiliates we contracted through misrepresented themselves several times and not being to get the yes network, we took our business elsewhere. We have made several attempts to receive a final bill showing that we were charged the termination fee and that it was paid.

All we keep receiving is a statement showing that we owe no balance. I know you probably feel that we are one little customer among so many, but we fail to see how this simple request can not be granted.

Name and address and account number with lines on the bill, one showing the termination charge and one showing the payment. We have tried calling to speak to a supervisor but no one would connect us. We hope this will get us the result we are looking for.

We will…

I was provided incorrect information about my March bill by one of your representatives in February. Then, when I called in to speak to a representative about the incorrect information given,"David" indicated that I could not have been told the information.

Then, I stated to him, "You could listen to the tape recording for verification", for I know what I was told. Therefore, I asked to speak with a supervisor. He said that the company does not have supervisors, just escalation specialists.

I was connected to the escalation specialist "Haley" who still did not directly address my concern, but apparently wanted to personally vouch for the first rep, David. James was the last person with whom I spoke but he tried to just play with words.

None of the three provided professional customer…

have had two technicians out and still can't watch dish. family room tv works, two bedrooms w/joys. picture freezes, fuzzy. low signal. ever since OTA antennae installed we've had trouble. no local receptions. keeps loosing signal. this been going on for a few months now.

need someone to fix the problem and replace the old system or what ever to fix it. need CREDIT for poor service. this is my 3rd complaint. please respond

i asked to speak to a supervisor and be given the dish customer complain telephone number, CEO name and address to send a complain. PISS POOR SERVICE IS WHAT I SAY

After I hooked up my new Wally I had a bad picture and only part of the channels I was supposed to have then they said they were going to send a hit to receiver and now my tv doesn’t work

NO UPDATES ON THE LACK OF HBO/CINEMAX. No options for viewing it if you live in a rural area. Rudest Customer Service reps I have ever dealt with in my life. Abusive and no concern for customers!

can't watch tv in bedrooms, picture freezes. family room ok. had 2 technicians serviced but last about 2 days. been with dish for long time. OTA antenna don't work either. need fixed, can't watch tv

06 past due plus a check that was returned and the fee I payed it on line and then I have no signal coming in to my receiver so no satellite I have internet but no satellite , if you guys expect me to pay my bill I want service I have been with out satellite and internet since march 8 and after I payed the bill I expect to have service they said they were going to give me credit for days I have not have service have not seen that yet I feel that all you guys want is your money you are not for the customer my account is under my husband name Donald frey account number is 8255909892214146 .

I payed a large deal of money to you guys now I feel I should bee credited for the flustration I have had to deal with and also the 3 I called tech support to ask for help and in the back ground all I…

For starters when I signed up for dish I had HBO and cinamaxs now they keep on telling me that they are working on getting it back now they want us to Pat more for it and

also I had a life issue with cancer and I made a missjudgment on the week I was paying and I need to move it up please to the 5th and they will not help at all and I am dealing with cancer and I got laid off from om gm and I will have the money on the 5th please help me keep it on

Tech came out today for schedule appointment for a upgrade and said he couldn’t go on the roof where are dish is. He said he wasn’t insured if he feel. We should of been told this ahead of time. So we have to reschedule

Channels in my subscription plan are not working. Called Dish and 2 different people tried to send my receiver a signal.

First person cut the phone call off by saying “If this doesn’t work in 15 minutes, call us back”. It didn’t. Called back. This person went through same scenario. Did not work. Will send a tech out but I must sign up for a warranty plan or The fee will be $95 for a tech to come and fix why I am not receiving some of the channels that I pay for each month. Unbelievable.

We do not want those channel dropped! Our grandchildren watch Nick all the time! Please reconsider doing so!

My husband and I have had Dish for many years and have always enjoyed Dish, including customer service which was always great.

However, now that I want to cancel Dish which has become entirely too expensive, I can't get through to anyone and am left hanging on the phone. This is totally unacceptable and I would like to know how a person can cancel their subscription?

It is obvious this is done on purpose because I don't have a problem getting through to customer service regarding changing my package, etc. It is only the disconnect department. I am not happy and I will eventually get this taken care of but I would like to say what is happening is disturbing to me and don't appreciate this kind of treatment.

Sales person signed me up for install even tho I told him I could have nothing on house I thought they were doing streamimg Now Infinity is keeping 10$ of my money What a rip

They are crooks and do not communicate

:'ve been a loyal customer for many years with Dish Network and I'm just frustrated and stressed out because I've been trying to change my due date for almost a year and it has not happened yet and I owe $80 this Due by 3rd of February which I will not be able to pay by the 15th and Dish Network is going to suspend my service after many many years loyalty to them and

I'm very upset about this and I just want somebody to know that Loyalty means nothing to Dish It seems that you can't can't help me but I just want to let the record reflect My disappointment with Dish Network and I thought my loyalty with you would help my situation and losing me as a customer means nothing to them.

each month I say the service fee trying to get my due date extended until my pay date or as close to my…

low rating for self experience. always more cost for years. I guess I need to change after all these years. trying to watch fox today and no channel. hope my contract is done or close to end.

Its as if they want me to disconnect my service. Does Dish think I am a child? I attempted to call today because my remote broke (only had it less than 3weeks) and I was constantly channeled back to the Resolution dept I was unable to reach Technical Support,the account has a BLOCK on it!!!!!

”Your service is in jeopardy of being CANCELLED....

I left my Dish service residence in December to snowbird on Florida for the winter. My Dish service was billed automatically every month to my credit card. Until 2/8 I assumed all was ok with my Dish service. On 2/8 I received a v-mail from Dish staying I needed to contact them about my account?

On 2/15 I received anothe v-mail with the same message. On 2/16 my neighbor adviced me two packages from Dish Rrived on my doorstep. I called Dish back and asked what was going on with my account? I was informed that they had not received payment for four months and my service was terminated!

To my surprise I stated how come no one called me? Dish stated that they called my bank? I have the same card and many other utilities that continue to automatically charge my card every month without…

My 2 year contract with Dish was supposed to end this December 2019 Today I found out that when I ordered another box for my other TV I had signed up for 2 more years without my knowledge Very upset

I do want to express the worst experience I had with one of your sales men. I believe his name is Akeem he was being very flirtatious towards my daughter which made her very uncomfortable. He should not be flirting and asking personal questions that have absolutely nothing to do with work at all.

This will be moving up to higher authority and I will be taking this further. So very un-professional.

Showing channel block on the tv screen, It’s is asking 4 digit pin no. Which I don’t know, What is this.?? Kindly solve the problem on urgent basis or I’ll take legal action against Dish tv. My VC no. is 01515060221.. Mobile-9873447722. Regards, Ranjan.

My cable was shut off for none payment and I called them and talk to the specialty department about my situation I am a government worker and had not got paid yet so struggling a little and that department said hey would over ride the system and put my payment at the next billing cycle and it would not be shut off I said thank you we'll it got shut off again is this how they stand by the people that need the help can you please help me get it back on I can pay the bill at end of.

Maybe nth please help me please

I had dish for two years and that was a waste of two years . t ever go back to dish I WOULD NOT EVEN RATE THEM EVEN A 1 STAR

HBO off!!

I think it's been two months. No Bill Maher, Vice News, John Oliver, Game of Thrones, True Dectective 3rd Season, specials, WOW! It sucks!

And, to add insult to injury, you, DISH, do not keep your customers informed I(what is going on, if anything is).

TWICE, we've actively looked at changing to Directv, but we had LEFT DIRECTV to come to DISH! We had already left AT&T (landline) for smart phone and gave AT&T the finger.

We really, really are having withdrawal symptoms.

Any light at the end of the tunnel.......or, is that another train coming this way?

Dean Olson customer # 8255909918102929 530 270 9366 deanolson44@gmail.com

I have a bill came due today I have due date change starting next month. I need to be able to make this payment on the first and they won’t extend me out. I have offered to pay any extra charges along with the bill on Friday and it is bein denied.

Why is this being done? I have 2 accounts with Dish. This is only happening on one account

Dish network is not professional at all! I made a one time payment for my parents recently 2/my banking info & specifically told them to remove my data upon the processing of the payment. Thinking this was done, to my shock another payment in the amount $170 was debited from my acct again.

A rep previously told me I would receive a refund in 7-10 days. After 14 days I call back & they say refunded was disapproved for something they did not do. That is, remove my banking info after the first payment.

The stank thing about this is I don’t even have a dish acct. what a bummer! Now I am out of $170. Whatever you do, do not choose dish network because they do not have proper procedures in place to handle matters.

I will not refer anyone to them. They are now a sour taste in my mouth! Also, I…

Signed up with Dish on 7/18/2018 and was to receive $100 Visa Card . I have not gotten a reply from them as to why I haven't received it as of today. Would like to know when it is coming?

I had dish for18yrs got stupid went to direct tv because they offered a deal . 18 yrs with dish no offer of any type of deal . Guess when you figure that you have a person on the hook only bait the hook to catch a new sucker .

I paid extra to get out of direct tv and to get back to dish . My direct tv didn't shut down to update , I'm not impressed by the reset issue with DISH ! I am DISABLED and have trouble sleeping and fall asleep when and where I can.

That's why I have TV to not be disturbed by outside noise ! This POS you have given me I can't get sleep the Damn thing shuts down when IT wants to doesn't matter what time I set it for .

I even got the internet and hooked it up because a friend said it might help ! NOPE ! I DON'T want all this fancy crap !!! I don't even care about the…

yes could someone please call me i was treated unfair by several employees that belittle me as a veteran. 484-650-0301

If I dont get HBO back soon, im going to get me another carrier. I dont care if my bill is little more. Settle it! Billy Adams

My monthly DISH bill was due on 12/25/18. I am a United States Navy veteran and my wife and I are both disabled. We are both on fixed incomes and, due to the holidays, did not have enough money this month to pay our bill.

I contacted DISH on 12/24/18, a day before my bill's due date, to see about the possibility of getting a payment deferral. I was told this could not be done until my payment was delinquent. I contacted DISH on 12/26/18, a day after my account became delinquent, via the chat option online.

I explained about my limited funds and I had a choice to buy food or pay my DISH bill. I was asked when I could pay and I informed the customer service representative that I could pay when I receive my SSDI funds on 1/3/19.

I was assured that this would be ok because there was a grace…

I have had Dish for over five years. I am in MT seven months and AZ five months every year. I have always put my service on hold at one location and started it at the other as travel dictates.

Last year was the first time I've had a problem. I contacted the Better Business B. and my complaint was resolved in my favor. I am now being charged a higher here in AZ. When I asked why I was told it's a separate account.

I have done the same thing for five years with no higher fee and I've always had automatic payments taken out of my Visa for the last five years. I am the same person doing the same thing so I should not be charged a higher rate.

I hope this can be resolved without contacting the BBB again. 00 charge to be back in line with past bills. I am a good customer. My bills are always…

I do not even want to give them one star my complaint is I was a customer for over 5 years was tricked into getting new equipment therefore started a new contract for me that I was unaware of and then when I needed to move I was tricked into putting it into my roommate's name for the new customers benefit into void a moving V then they charge my credit card $400 for early termination fee

I had a simple problem. I could not remember how to use my Dish equipment to go from Satellite to my DVR. I spent over 2hrs, speaking to 4 people. I was told to use a system on my Dish Remote that took me to the DVD, put play button did not work.

I was ask to unplug the Joeys, check wires, give access to the Technician. After three technicians I was told it was my DVD player that was defective, and not their problem. The last person I spoke to was my request to cancel my subscription with Dish.

He told me it was not their equipment that was at fault, it was my DVR. He told me I had two options, where they would send out a Technician. 1. 99 monthly for insurance. 00 dollars to Cancel my subscription.

I took the option 2. The Technician corrected the problem in 5 minutes. He told me that…

being charged to cancel an agreement that did not take effect yet as bill is paid 1 month in advance. wife called to inquire about rate increase and was talked into an agreement for twelve months i had been with dish for 17 years and this is low life business practice.

i will campaign to all my family and friends to dump your service I rate your service at 0 (zero) stars. the system demands at least a one star rating. which i do not believe you deserve

I hate you TV service. I'm unable to enjoy a TV show or Program. I then call and get help and the problem still not corrected. I'm not happy spending my money for POOR SERVICES.

Received (wally) . thru wally. I would like to get a recieve r that will work with my dv d recorder as all my others have worked. Rodger

Alonso "The call center supervisor" was the worst person I have ever talked to!! What a piece of human defecate ! He was not hepful at alla about what to do to make things better regarding univision deportes. His answer was "It is what it is" you cannot talk to anyone else.

So, he is the only one person I can talk to in Dish's call center. Really? No managers or people that care about customers' concerns? I am not asking for discounts!! Just to know why I was never given the right info.

I've been a customer for awhile before lefted and came BACK!!! I"ve been calling for the Month of November re: cancellation of HBO to our contract. So when you cut it, and we keep listening to that same tape message about the service its frustrating....

I keep looking for a straight answer, and everyone passes me to the next person or recording!!!!! I'm over it . I will be switching to a service where my questions will be answered instead you want my payments with no direct answers...

I pay a lot of money not to be able to enjoy WHAT shows I want to watch.