Dish Network

yes could someone please call me i was treated unfair by several employees that belittle me as a veteran. 484-650-0301

If I dont get HBO back soon, im going to get me another carrier. I dont care if my bill is little more. Settle it! Billy Adams

My monthly DISH bill was due on 12/25/18. I am a United States Navy veteran and my wife and I are both disabled. We are both on fixed incomes and, due to the holidays, did not have enough money this month to pay our bill.

I contacted DISH on 12/24/18, a day before my bill's due date, to see about the possibility of getting a payment deferral. I was told this could not be done until my payment was delinquent. I contacted DISH on 12/26/18, a day after my account became delinquent, via the chat option online.

I explained about my limited funds and I had a choice to buy food or pay my DISH bill. I was asked when I could pay and I informed the customer service representative that I could pay when I receive my SSDI funds on 1/3/19.

I was assured that this would be ok because there was a grace…

I have had Dish for over five years. I am in MT seven months and AZ five months every year. I have always put my service on hold at one location and started it at the other as travel dictates.

Last year was the first time I've had a problem. I contacted the Better Business B. and my complaint was resolved in my favor. I am now being charged a higher here in AZ. When I asked why I was told it's a separate account.

I have done the same thing for five years with no higher fee and I've always had automatic payments taken out of my Visa for the last five years. I am the same person doing the same thing so I should not be charged a higher rate.

I hope this can be resolved without contacting the BBB again. 00 charge to be back in line with past bills. I am a good customer. My bills are always…

I do not even want to give them one star my complaint is I was a customer for over 5 years was tricked into getting new equipment therefore started a new contract for me that I was unaware of and then when I needed to move I was tricked into putting it into my roommate's name for the new customers benefit into void a moving V then they charge my credit card $400 for early termination fee

I had a simple problem. I could not remember how to use my Dish equipment to go from Satellite to my DVR. I spent over 2hrs, speaking to 4 people. I was told to use a system on my Dish Remote that took me to the DVD, put play button did not work.

I was ask to unplug the Joeys, check wires, give access to the Technician. After three technicians I was told it was my DVD player that was defective, and not their problem. The last person I spoke to was my request to cancel my subscription with Dish.

He told me it was not their equipment that was at fault, it was my DVR. He told me I had two options, where they would send out a Technician. 1. 99 monthly for insurance. 00 dollars to Cancel my subscription.

I took the option 2. The Technician corrected the problem in 5 minutes. He told me that…

being charged to cancel an agreement that did not take effect yet as bill is paid 1 month in advance. wife called to inquire about rate increase and was talked into an agreement for twelve months i had been with dish for 17 years and this is low life business practice.

i will campaign to all my family and friends to dump your service I rate your service at 0 (zero) stars. the system demands at least a one star rating. which i do not believe you deserve

I hate you TV service. I'm unable to enjoy a TV show or Program. I then call and get help and the problem still not corrected. I'm not happy spending my money for POOR SERVICES.

Received (wally) . thru wally. I would like to get a recieve r that will work with my dv d recorder as all my others have worked. Rodger

Alonso "The call center supervisor" was the worst person I have ever talked to!! What a piece of human defecate ! He was not hepful at alla about what to do to make things better regarding univision deportes. His answer was "It is what it is" you cannot talk to anyone else.

So, he is the only one person I can talk to in Dish's call center. Really? No managers or people that care about customers' concerns? I am not asking for discounts!! Just to know why I was never given the right info.

I've been a customer for awhile before lefted and came BACK!!! I"ve been calling for the Month of November re: cancellation of HBO to our contract. So when you cut it, and we keep listening to that same tape message about the service its frustrating....

I keep looking for a straight answer, and everyone passes me to the next person or recording!!!!! I'm over it . I will be switching to a service where my questions will be answered instead you want my payments with no direct answers...

I pay a lot of money not to be able to enjoy WHAT shows I want to watch.

I have been trying for over an hour to talk to a person about a problem I have with the controller. The controller will not allow me to change channels, everything else on the controller work fine. How do I go about getting a new controller?

Call dish support today needing help to set up a remote. The women I was connected with spoke very broken English and was hard to understand, after asking her to repeat herself several times becouse I could not understand her I ask to be givin some one who spoke better English.

She wanted to argue with me that I had been understanding her so far, and I told her that I had asked her to repeat herself several times and she HUNG up on me. Not what I call good service. Thanks Dish!!!!

Awful people they lie and change my bill every few months. Then when I call they find a way to lower it a little. When I told the girl I was recording her she became very upset and said I did not have he ok to do so.

What do you do? Keep paying more or switch!

Account # 8255909914830960;

Customer called and complained about service not in house early August for both tvs. Technician not coming. Bill came. Complained about bill. Another bill came. Complained about bill again. Talked to Michael KI8 dept. Gave to offers all free installation and everything. Gave credit. Altogether credit came to $160.00. The bill was going to be $76.99 for one year contract. Customer Agreed to terms and conditions. Boxes came. Needed assistance to set up boxes. Did not agree to delay in technician for a week. Called spoke to supervisor to set up correct date for technician arrival. Instead of 10/11 accidentally punched 11/10 for technician arrival. Called back and this is when supervisor stated credit of $160 and make payment of remainder $43.00 which makes bill…

I have called the number givenby these people (1-855-993-3916) beause I want to know WHY my bill has suddenly increased by $30, I was spoken to by a female who had a strong foreign accent which I could not understand and whenI tried to call again the same person answered, I asked her to send me an e-mail to explain and I think she said that she could not send an e-mail I hung up.

I also think she said something about giving me a discount when I first signed up but that discount would no longer apply. This sounds very odd to me, as I have been with Dish for two years and I know they told me some time ago that my contract expires this month (October 2018) and

it does not sound like a good policy to INCREASE the price for the same service because I have stayed with them for 2 years, I can…

I am watching evening TV -- which means listening while I surf the internet. All of a sudden, the sound stops. I look up, and the message on the screen is "Checking Hard Drive", and that the interruption should take no more than 10 minutes.

Not only am I missing key parts of the show I was watching (politics), the recording I'm making on another channel -- new season show, unlikely to be repeated before Christmas -- will have a big gap in it.

This is ridiculous!!! Everything is digital and computer-"smart" nowadays: Dish (or any satellite service) couldn't function otherwise. The system should be able to recognize when it is being used -- and wait to perform a hard drive check WHEN THE UNIT IS NOT IN USE!!!

I don't know why this isn't already a part of the computer-programming that runs…

We had Dish installed the last week of September and this is the first week of October and they can't get anything to work properly and now they have to keep coming back to change something different, and the only thing they offer is a discount on my bill of $11.05 We have a 2 year commitment and that will be the last time anyone from dish will step on my property.I ask that they give us one month free and you thought I was asking for a million dollars. That is really saying something about your company.

I been trying to connect my DVr to your crappy dish anywhere service that you guys have been having an issue in connecting to my DVR. Getting sick of connection issues and I live in a apartment that does not allow cable so want to be able to watch my recordings without a issue. I have been a customer for several years now and tired of your crappy service and updates that are suppose to make the app better but is making it worse. I sick of this and very displeased with your service fix it or lose another faithful customer thank and have a wonderful day.

Sincerely, Douglas Hartley6

Very poor service Customer care never connected I m very disappointed from that company. I want solutions of that

I call your company on Sep 20,2018 because I was having trouble with my satellite tv. And the lady happy me trouble shoot it but it didn't work, and the sad part about this I have to wait until Oct 9, 2018 to watch tv, Now Direct TV told me they can be out here this Tuesday and

I'm really think about switching over to Direct TV. I'm not happy with your company.

I want my local channel back -channel 46 It’s our only NBC network New Season -shows starting this month Also miss local news WVVA & Dish Network needs to settle their differences -for the good of the customers

I have had Dish x7 years. I have had TLC this entire time even when I had to downgrade and lost my very favorite channel ID. All of a sudden it says I have to upgrade to get TLC. That is SO UNFAIR.

I called and one girl said I should have it and the other said I did not. I expect TLC to be returned to me immediately. Bonnie

On 08/22/2018 at approximately 2200 hours I contacted dish tech support and spoke to a rep regarding me SECOND Joey3 in my bedroom was not working properly and explained the steps I had taken to try and get it to work. Of course the rep did not listen and I had t go through all of the same steps with the same negative results.

The rep then scheduled a tech appointment the next day which kept getting posted later. The tech Dan arrived and troubled shot the issue and informed me the Hopper 3 box in living room was defective (only had two months).

The tech replaced the hopper 3 and again tried to connect the joey 3 in my bedroom but stated he could not because for some reason my account now SHOWS my only have one joey3 not two joeys 3 which were installed just two months prior??? The tech…

You say you listen to your customers. Well, that is not correct. I was with you 11 years and you dont care. By the way, I disconnected from you . I called and disconnected from you because,I never could get a person in USA.

I could not get my billing date changed, I wanted my billed lowered to 150 or the rate the new customer got for 150. I'm a disabled , on fixed income and tired paying high bills when you new customer gets a better rate.

So when you would not do it I disconnected from you. I never missed paying you and the only reason I would show late is because you were to change my billing date and never did after saying you would.

So Now listen, thats why I disconnected from you get it right this time SIR. Sheila Nelson

My Dish service quit working today. I called and talked to several very rude and uncaring people today about my service. I have been a Dish customer for over two years and I have paid my bill very faithfully; I am never late with my payment.

00 to my bill every month. This is a breach of contract, because I already pay the full amount that we agreed to for service in the contract. I think this is a scam perpetuated on customers after they have unwittingly signed a two year agreement.

I will contact a lawyer if I have to, and I will also do every thing I can through social media to call out Dish for the scammers that they are. I am so upset right now to…

8255909227135685 43 Emory Street Attleboro, MA 02703 Floor 2. I have been in disabled housing. On August 8, 2018 the woman said I needed to have my Doctor fax over a letter stating this to clear an early termination fee. It was never cancelled.

I called yesterday August 16, 2018 approximately 1:30pm and explained this to the gentleman and why it hadn't been cancelled. He had all my information and Doctors letter. He was extremely rude, trying to get me not to cancel and adding numerous amounts I will have to pay as as a threat after my Doctors letter was received.

I am extremely upset with this very unprofessional business and will contact the Better Business Bureau for his unacceptable behavior and threats of insane amounts of charges if I cancel this account. I did not accept any…

My programming will suddenly change to a program that is recording. My programming will suddenly stop for reloading or other ridiculous updating that is not needed. I will go back to direct tv if these interruptions continue.

I have spoken with numerous customer specialists. No one is able to help me with my issue. I have been a loyal customer of Dish Network. I disconnected my service to save money on June 28. Was told that I had no remaining balance and all I needed to do was return 1 receiver.

Was told I would receive a box in the mail to return receiver. I never received the box so I called Dish back. I finally received the box last week on August 2. I promptly put the receiver in the mail on August 6 via UPS.

I live in a small town and all we have is a UPS drop off location. I have been getting phone calls from your collection dept. since Monday, Aug. 6, to my place of employment threatening me that I need to return the equipment or get charged $149 equipment fees.

I am so upset about this entire…

New customer? Great, will be out the next day! Need repairs, such as an accidentlly cut wire. , Doesn’t speak well of serving present customers. If it takes that long you might need more service people! Dish is good until something breaks!!

got the service three months ago. 90 a month. I did been out of town for 6 weeks while I was gone I lost the Univision channel that I watch the majority time. when I call and want to terminate service I was told the 400 dollars to cancel the contract.

I would like to file complaint that I don't feel I need to pay that termination fee since I was very unhappy with service and didn't use it much.

v. and anything else that was plug in to it was protected but i was lied to for the fifteenth million time. v. and a play station four. like i am made out of money. I work and my husband is disable and when i am told something i expect for dish representatives to hold up to what they tell their customers and not LIE to them and

if there is any questions involved please flee free to call me cause I am not only complaining but this will be put on social media and i will speak to my attorney about the whole ordeal. i do not like being lied to.

my house number is 1-479-456-2113 if any questions please flee free to ask for me (Lori) or my husband (Doug) thank you.

i am sending in a complaint on behalf of my Father Donald Fuller Sr. he had Dish installed on the 15th of may, not 2 days latter he received a bill for an entire month. so now we are going on almost 4 months worth of bills with barely over 2 months of service every time i call to get answers i am told the bill generates on the 15th of the month how the heck does a bill generate the same day of installation when he had installed the same day why would someone be billed for services not rendered.

this has affected him financially if i would have known this i would not have signed up for Dish, i also fallowed the directions for the promotion that you would buy out his contract from other service provider, nothing only seems like your company is out to screw people you pray on them. And when…

Dish Network brags about its 75-minute arrival time for new installations. I have now been waiting almost 6 hours. Your customer service reps cannot provide any information beyond the automated updates, which apparently mean nothing. You suck as bad as DirecTV.

I am complaining about not being able to get NBC on my Dish network! I am paying good amount of money each month to get the channels I signed up for and if you can’t carry them than I want out!

I have never complained about your network and have been satisfied with your services, but if you can’t carry the channels I want then I want out and I should not be penalized if I want to cancel my service! If you can’t provide me with what I signed up for you should let me cancel with no penalty!

V we moved to a location where dish is not a provider pulse we get free satilate where we relocated I called to cancel service's they won't me to pay for services that I won't be using, that is unfair that you can't disconnect my service cause I've moved. If you can assist me please call 770-314-8117 if we can't get this resolved I will take this to an higher authority and tell my experience to family and friends ect.

We are hoping we can work this out so other actions wonr be taken. Thank you and have a Blessed day. Dana Horn

Dish network sucks. Their channels don't work. But "we are aware of this issue and working with our procramming provider to restore it. These outages are generally brief. " Being that this is a regular if not daily occurrence I feel confident saying they aren't working on anything.

Said outages are never brief. You can't watch other channels, it's all the same. The above message or just a blank screen.

Also, you can't DVR if you don't have the signal. Dish network customer service is useless. I feel like the biggest idiot for actually paying my bill every month. BOHICA!

98/month. Moved to 100 Missouri River DR. Brownsville, TX. Called dish was told I could definitely get Astros Baseball all games with dish. Had dish installed but no Astros, called the same day was then told I could go to MLB station and get Astros for a higher program pkg and more money.

Said ok my husband want Astros all games. Astros are blacked out can't get Astros thru Dish at new address. 2 days later called to cancel Dish service and was told I have to pay $400 plus equipment charge. I would be happy to return equipment.

I was told that the salesperson who took my order made a mistake. If so the next one did too. I feel like I have been HAD! I want to cancel return equipment and pay for the service for 3 days usage.

I mean I already paid for 13 months of no service. Is this…

We have Dish Service at our home in Queen Creek, Arizona. We have a vacation house in Pagosa Spring, Colorado. Over the years we have been able to switch the service (that is billed to the Queen Creek address) back and forth to either location with a simple phone call to a Dish service center.

If we are lucky enough to be talking with the right person, everything goes quickly and smoothly, but this happens rarely. Many times, like this evening, it seems like the service representative doesn't have a clue, and the process turns into a time comsuming nightmare.

There has to be a standard way to make the transition work smoothly every time. I would hope someone could provide a satisfactory response to this request. Thank you. Fred Olson

I hope this gets to someone that can help with this issue.

This is the 2nd time I've complained about Dish.....First I get charged more every month than what my contract says....2nf when I am told when I got the dish of $200.00 visa card and never receive it and then get the run a round about it....It's just too much.and when I do complain or ask anything I never hear back........I can't wait till my 2 years are up in Aug. to get rid of the dish....

On March 23, 2018 a DISH Network representative came to our house to install DISH Network satellite service, including local channel (Lansing, Michigan area). 00 antenna that would bring in the local channel. I agreed it sounded okay and he installed the antenna and started to attempt to bring in the local channels.

He was unable to bring in Channel 10 - NBC from Lansing. He was successful in bringing in Channel 8 from Grand Rapids also NBC. 5 hours. He reported that he was able to bring in all other local channels including PBS, Channel 23 and CBS, Channel 6. 00 sound system.

On the morning of March 24th, we began exploring our new satellite system and quickly found that channel 6 and channel 23 would not hold a signal. We immediately contacted Dish Network support to see what could be…

First I was overcharged on my bill, I was charged 96.85 and I looked on my contract on Aug.2016 that says 79.85 but I know that it was more than that all these months.....

I recently discovered that my credit card of file was being used to pay another account in Colorado. I live in California, have no relatives, friends or Family in Colorado. I cancelled my service in January due to impending move, after being with Dish for over 15 years. Funny loyalty means nothing.

It was then that I noticed that I was still being billed. I was told that my card, starting April 2017 was being used to pay my bill as well as someone's bill in Colorado. I told the representative that I did not authorize those payments.

That was meaningless to him. He told me that there was nothing he could do and that I should contact my Bank. I cancelled my account first of Jan yet I have two new bills. He was not willing to reverse either of those bills.

So let me see, I call you, tell…

My mom had an appointment scheduled for three months now for a technician to come to her house and service the system her appointment was set for February 22, 2018 the technician called her asked for directions told her he is on his way and never arrived to my moms home she called him back several times he never responded.

I personally called Dish customer service they looked up the event and saw the technician wrote nothing in the work notes for this customer and then told me and my mom all they can do is give us another appointment some time in April to the end of the Month . They can not do anything about this event if the technician does not show up we just have to deal with it .

I am very outraged by this type crap why is my mom having to suffer by the event of technician not…

Your new software sucks. After your update none of my movies on my external drive can be run. They are there but will not access and run them. Do you have a fix to update this problem

Your service people cannot help me even when they look at my system. I get a message on screen that comes and goes so fast it cannot be read by me or your customer rep. What is the problem with your newest up date. Can I go back to previous software so I can see my movies on my external drive.

R Herman Henderson. NV

What the heck is going on with the cast list of movies and shows? When you open the cast list, half of the actors names acting in the movie will be blanked out but the movies they have acted in will be listed.

Please get this straightened out. My next complaint drives me nuts. Whoever Dish Network has writing the summaries for movies and various shows has ran slam off the road as to what their job is.

First off, they write the summaries as a personal critics view of the show( which I do not care to hear whatsoever) and if you just look at it, these people totally destroy the English language. It is very common to see single sentences with 40 to 65 words in them with no less than 18 adjectives in this one sentence.

We do not want someone's critical view of a movie, just the facts and…

On 11/11/17, I called to report a no service screen. I did all that was required of me, i.e, a reset and more. Nothing seemed to work. That didn't work.

Spoke with rep who suggested Dish Protect. 15 minutes later, working with no assistance.

Called to cancel. Was told as I called back so soon, would be removed.

Jan 15, spoke to Ivan, 7FW who said I needed to wait until mid Feb to cancel or would get charged $30. He said I had to have 30 more days to cancel for no charge and be refunded.

Called 02/11/18, spoke to Leo, 1B7, waived $30. fee but would not be refunded from Nov 11/17.

I got 3 different mixed messages and very upset as never used and was not explained what the policy was in Nov. Again, I called right away, to make sure it was not in effect, and told indeed, it was.

Please…

as being a long with dish off and on for many years,i been having trouble with my cable tv having called over 10 times and paid 2 texts and one ele,service ,and still having the same problem,its a shame they don't have any ideal what it is,so why pay for something that don't stand by there service I have 10 more months with dish ,and Ill never uses them again,and tell all my friends about dish,,at one time you were great that's why I went back to you,,but no more ,sorry your going down hill.

I received notification of the current increase in my Dish billing. I called to see if there was anything that could be done to help me with this bill, I had contacted Direct TV and was provided with an estimate of a two year contract with them.

I called the 800 number and after pressing various numbers I reached a gentleman by the name of "Colin" who offered to reduce my bill by the current increase, he was polite and mostly helpful. ) who told me she was "marie or maria" she had a slight accent.

29 with me being required to accept a new two year contract. When I told her that I did no feel this would be sufficient, and did not match the Direct…