Dish Network

First I was overcharged on my bill, I was charged 96.85 and I looked on my contract on Aug.2016 that says 79.85 but I know that it was more than that all these months.....

I recently discovered that my credit card of file was being used to pay another account in Colorado. I live in California, have no relatives, friends or Family in Colorado. I cancelled my service in January due to impending move, after being with Dish for over 15 years. Funny loyalty means nothing.

It was then that I noticed that I was still being billed. I was told that my card, starting April 2017 was being used to pay my bill as well as someone's bill in Colorado. I told the representative that I did not authorize those payments.

That was meaningless to him. He told me that there was nothing he could do and that I should contact my Bank. I cancelled my account first of Jan yet I have two new bills. He was not willing to reverse either of those bills.

So let me see, I call you, tell…

My mom had an appointment scheduled for three months now for a technician to come to her house and service the system her appointment was set for February 22, 2018 the technician called her asked for directions told her he is on his way and never arrived to my moms home she called him back several times he never responded.

I personally called Dish customer service they looked up the event and saw the technician wrote nothing in the work notes for this customer and then told me and my mom all they can do is give us another appointment some time in April to the end of the Month . They can not do anything about this event if the technician does not show up we just have to deal with it .

I am very outraged by this type crap why is my mom having to suffer by the event of technician not…

Your new software sucks. After your update none of my movies on my external drive can be run. They are there but will not access and run them. Do you have a fix to update this problem

Your service people cannot help me even when they look at my system. I get a message on screen that comes and goes so fast it cannot be read by me or your customer rep. What is the problem with your newest up date. Can I go back to previous software so I can see my movies on my external drive.

R Herman Henderson. NV

What the heck is going on with the cast list of movies and shows? When you open the cast list, half of the actors names acting in the movie will be blanked out but the movies they have acted in will be listed.

Please get this straightened out. My next complaint drives me nuts. Whoever Dish Network has writing the summaries for movies and various shows has ran slam off the road as to what their job is.

First off, they write the summaries as a personal critics view of the show( which I do not care to hear whatsoever) and if you just look at it, these people totally destroy the English language. It is very common to see single sentences with 40 to 65 words in them with no less than 18 adjectives in this one sentence.

We do not want someone's critical view of a movie, just the facts and…

On 11/11/17, I called to report a no service screen. I did all that was required of me, i.e, a reset and more. Nothing seemed to work. That didn't work.

Spoke with rep who suggested Dish Protect. 15 minutes later, working with no assistance.

Called to cancel. Was told as I called back so soon, would be removed.

Jan 15, spoke to Ivan, 7FW who said I needed to wait until mid Feb to cancel or would get charged $30. He said I had to have 30 more days to cancel for no charge and be refunded.

Called 02/11/18, spoke to Leo, 1B7, waived $30. fee but would not be refunded from Nov 11/17.

I got 3 different mixed messages and very upset as never used and was not explained what the policy was in Nov. Again, I called right away, to make sure it was not in effect, and told indeed, it was.

Please…

as being a long with dish off and on for many years,i been having trouble with my cable tv having called over 10 times and paid 2 texts and one ele,service ,and still having the same problem,its a shame they don't have any ideal what it is,so why pay for something that don't stand by there service I have 10 more months with dish ,and Ill never uses them again,and tell all my friends about dish,,at one time you were great that's why I went back to you,,but no more ,sorry your going down hill.

I received notification of the current increase in my Dish billing. I called to see if there was anything that could be done to help me with this bill, I had contacted Direct TV and was provided with an estimate of a two year contract with them.

I called the 800 number and after pressing various numbers I reached a gentleman by the name of "Colin" who offered to reduce my bill by the current increase, he was polite and mostly helpful. ) who told me she was "marie or maria" she had a slight accent.

29 with me being required to accept a new two year contract. When I told her that I did no feel this would be sufficient, and did not match the Direct…

Dear Corporate, I want to file a complaint on Dish. 55 every 25th of the month. 99. Changing the price without my acknowledgement. Too, I have asked for a supervisor at least 8 different times,but I was told from Melissa the customer supporter that the supervisors were not available or supervisors are not warranted.

Melissa told me 2 different reasons why the price increased but still don't know why my contract has changed without being notified in writing or a phone call. I feel like my contract was breached. At your earliest…

tengo ya casi tres anos con el servicio de dish en junio del 2017 solicite el cambio de servicio de san Antonio tx a mission Tx desde que el canbio se hiso puros problemas he tenido y puros recargos he tenido me han estado cobrando por una caja wirless que yo nunca ni tengo ni tube y ahora me disen que lo que me estan cobrando es por la caja que aqui tengo que es con la que me dan el servicio basico de 19dll y el servicio cada mes es de 40 dll que por impuestos que por puras escusas me dan el servicio q yo tenia no se me respeto es una escusa tras otra al venir y conectarlo aqui resulta que ya el servicio no iba dish latino plus mas dos televiciones si lo queria iba ser 99 mas impuesto asi q para no cancelar y pagar la multa de 300 deje el basico q es nada pero pago 40 y no es mas q…

I chatted with a rep and upgraded to hopper 3. I The received an email that my receiver had been deactivated. I called "customer support" that could not explain why I received the email. After speaking to 3 layers of management i hung up because of the horrible customer service. I would like a person to call me before my appointment to discuss this. so I can feel confident in staying with dish or decided to go with a different provider.

Your horrible customer Support is going to lose a long time customer!!!

I Can Be Called At 425-281-0448 8am-8pm Pst Any day.

To the Management of the Dish Network:

I am very disappointed in your customer service.

I have been a Customer for 30 Years. I have, for the most part, been some what satisfied with your service. However, for the last 2 years i have become very frustrated with your programming options and your lack of courtesy of understanding your customer needs.

I am currently looking into discontinuing my service!!!! looks like, after checking the blogs on the internet, your loosing customers right and left. Rather then to give me one Channel, which I enjoy, you may loose another Customer!!!! You offer nothing for old People, I'm 77 years old, a Vietnam 8 yr. Vet. sooooo having said that, I summarize this Complaint, "IT'S ALL ABOUT MONEY"NOT CUSTOMERS.............

THANK YOU,,,,, for 28 years of…

00 signed up with them to get the Latino plus service. 00 for 24 months. They charge for services I was not notified and bill my account without my permission. When I called they said is an error but they could not reimburse my money since it has been so long.

They are worse company to deal with they have commercials where they target mainly Spanish speaking people, and half of them have

The internet service through Dish is deplorable. If there is a cloud in the sky, it goes out. In addition, I purchased an additional 2 GB and they were gone within 24 hours and my machine was turned off most of that time.

If I could get cable, hopefully in the near future, Dish will be gone forever! At the very best, the internet is very slow.

I don't like drug commercials that requires a doctor prescription to use. If we can ban Tabasco commercials why not theses. I also do not like paying for TV and having to watch commercial.

I am Mr.Brown or sir, not Boss like I was called twice by one of your service technicians. That is my complaint.

Lost channels 56&62 local channels i watch alot

Moved and had service installed. Previously was using 3 joeys, but only required 2 for new home. Technical DID NOT inform us as to how to adjust our charge for the 3rd joey. Had service cancelled due to horrible internet service and cost of it all.

Because I was encouraged to set up paperless billing by Dish, I did not notice the charge for the 3rd joey remained, and was being charged. Called c/s to have credit to our account, but was told no because I didn't catch it sooner.

On top of all of that, WE are being charged $12 per box to send back equipment. The $35 credit I requested could easily be added to the final bill with the $12/box charge. I WILL NEVER RECOMNEND DISH TO ANYONE AND WILL ENCOURAGE ANYONE I KNOW THAT HAS DISH TO CANCEL THEIR SERVICE ASAP!!

It's suppose to be about the…

A few months ago you changed the menu font size. I hate it. I can’t read it like I could before. Could you please change it back to the way it was.

You have taken away several channels I watch, they are Pixl, additional Hallmark channel and DIY.

I want to know why?

I will be leaving Dish if these are not returned!!

BAD CUSTOMER SERVICE, AND EXTRA CHARGES IN MY MONTHLY BILLS. IN THE LAST THREE DAYS ( 11-6/7/8- 2017, I MADE A PHONE CALLS AND I FOUND EXTRA CHARGES OR DID'T GET THE BENEFIT TO HAVE MY ACCOUNT BILL IN AN AUTOMATIC MAYMENT.

THOSE ARE A FEW EXAMPLES OF MANY....... IF IS ANY MANAGER IN CHARGE I WOULD LIKE TO GIVE YOU ALL THE INFO. ABOUT IT. BECAUSE I AM SURE LIKE I SAID TO MY FAMILY,,, ALWAYS IS SOMEONE CARE CUSTOMERS,,, LIKE MR. CHARLIE ERGEN.

MY ACCOUNT #; 8255 9097 6431 7829. MY PHONE N. 415- 760- 10-72. THANK YOU AND HAVE A NICE DAY

I HAD DISH NETWORK FOR 16 MONTHS OUT OF A 24 MONTHS CONTRACT, IN SEPTEMBER 2017. I STARTED HAVING PROBLEMS WITH MY LOCAL CHANNELS LOOSING THE PICTURE, ALSO AFTER RECORDING A SHOW AND PLAY IT BACK, IT WAS BROKEN UP AND COULD NOT RECORD BACK SO YOU COULD SEE IT.

I CALL DISH NETWORK QUITE A FEW TIME TO HELP ME WITH THIS PROBLEM, WITH NO RESOLVE.

FINALLY THEY TOLD ME I COULD GET AND OVER THE AIR ANTENNA WHICH WAS INSTALLED, AND NOTHING CHANGED I WAS STILL HAVING THE SAME PROBLEM. SO I CANCELLED DISH NETWORK, AND NOW BECAUSE I BROKE MY CONTRACT AGREEMENT THEY WANT TO CHARGE ME $ 160 FOR EARLY FEE.

IT;S NOT MY FAULT THAT YOU COULD NOT GIVE ME THE GOOD SERVICE LIKE I HAD SINCE THE START OF MY CONTRACT. THERE FOR, I SHOULD NOT HAVE TO PAY FOR AND EARLY FEE.

Every scene we had the hurricane come though i services has been bad i called over five times they sent someone out he didn't do anything but told me a tree next to the dish needs to come down that tree never messed up our tv so we cut it down we are still having a lot of problems it keeps going in and out i am pissed off we can't watch tv but we still have to pay our bill that is so

not right you need to have someone come out to look at it again i am so pissed of paying the bill for something i can't watch y'all are a rip off if it doesn't get fixed i will take the dish and put it were the sun don't shine and rip it off the pole

I called customer service on, 10/2 and explained to them that i thought something was wrong with my receiver box. They checked it out and told me that if I wanted a technician to come to my house it would cost me 95 dollars, I am not sure but I think she said 95 dollars it might have been more.

Anyway I told her that I have been a customer for over 20 years and could I get some consideration on that fee. She put me on hold for a few seconds and when she came back she stated that she could waive all fees because I was a long time valued customer.

She then schedule the technician to come out on Friday, 10/6. Two guys came out and said that I was getting a low signal because of the way the dish was positioned. They went up on the roof and fixed the problem so they said.

They came in the…

I know you don't care what my complaint is. 68 I paid that amount Confirmation # 053546, I don't think it is right to take advantage of me, they said because over a year and a half ago i received new equipment so

that put me under contract for two years even though the only reason i got new equipment was because my old equipment would freeze up all the time, so they sent a tech out to fix it and that was the only solution that worked, I have had dish before and the service has been poor the prices keep going up and no one at Dish appears to care at all.

68 from me and said that was everything that i owed you will probably charge me for something else and this will never go away, what a CROC.

I was driving through Bassett, VA around 3pm when I witnessed the driver of the van with license plate number VIA0138 swerve in front of my vehicle without a signal. Then at the intersection of Riverside Dr and Stanley highway he failed to stop at the light but slowed down throw the intersection as 2 vehicle were turning onto Stanley Highway. I kept my distance until I arrived at my destination to avoid his wreckless driving.

I went to the dish network dealer in Lake Havasu City Arizona 86404 on 9/18/17. Was told I would receive a phone call within 24 hrs. Never got one. Went back to store 9/19/17 am. I was told they would try to be there at 4pm if they couldn't make it I would receive a phone call and put on the schedule for 4 pm 9/20/17. Never happened.

Went back to store 9/20/17 at 4pm. Talked gentlemen in the store and he called the tech. The tech was busy pre-wiring a house and was booked the next day as well and told the gentleman in the store to call the other tech as he did not have anything on 9/21/17.

The gentleman in the store called the other tech and after 5 minutes of arguing with him because he refused to do the work tomorrow 9/21/17 he hung up the phone. So here I am paying for dish and…

Why should a customer have to pay the postage to UPS to send a broken box back. We pay insurance on our bill every month. That's not right totally wrong. We have been loyal customers for years.

Hi, I am writing in regard to my dissatisfaction with the Polk DSB1 soundbar and DSB2 subwoofer I was sold during a technician's visit to repair my dish. Unbeknownst to me, these did not come with rear speakers, which I later learned are not available in my area.

I was not advised as such at the time I purchased them, as well as not receiving any manual and return policy paperwork. Because the sound quality is not the same without the speakers, I have contacted Dish Customer Service twice to return them.

Unaware of the return policy because of not receiving any paperwork, I was advised that I was beyond the 30-day return window, and, therefore, would not be able to return them for a full refund. I have tried to purchase the speakers directly from Polk (I was told they are exclusive to…

I called in to get a extension on my bill and the lady said I could get till September 2nd and I said that's not long enough due to i started a new job and need till the 11th of September. Then she was like just call back on the 2nd for another extension.

So that's what I did. When on the phone for over 45 minutes, they say that can't do that. Why would I have called if they can't do that so now I'm out of tv till the 11th because of false info from an employee. B's

Technician screwed over 30 holes in our hard wood floor and I submitted a claim over 8 months ago. The claim is now being denied because the technician was interrogated and is not telling the truth.

I have been with dish network for 9 years I have never been late on a bill. I have always payed with a money order several months back I got my bill I put it in the mail the next day I started getting threats on my TV if my bill was not payed in 48 hours I would be disconnected well I called and told the person it was in the mail please don't turn it off I ask what was going on and to this day no one has told me any thing well my dish was turned off.

I could not believe it so I told them not to turn it back on they never would send me a box to send the receiver back and my dish got turned due to them getting my money order now I have to pay extra at the Wal-Mart so I don't get turned off.Then the next month my bill went from 75 a month to 82 same crap I called and I still don't know any…

Since we have not had NBC and CW for several weeks, will there be a reduction in our bill until the conflict is resolved? Thank you for your time.

I am the victim of a bait and switch program by dish network. This bait and switch operation advertises a wonderful DVR receiver on the internet, but what you get is a piece of junk. You cannot watch one channel and record another.

I did not discover this problem until the technician had left. I called to complain but was told to get a receiver that actually is functional you have to pay 5 dollars a month more than their quoted price for a year and then it goes up to 10 dollars more a month for the next year.

This is in spite of their advertisement that the price is not supposed to change for two years. They said that really didn't apply to this situation. I already had disconnected my Direct TV service. My dish is down on the ground and all my equipment boxed up.

I agreed to pay the…

I called a few months ago to let Dish know I was having problems with my Dish. I was told they would send out a Service Tech to check the problem.He showed up as scheduled and replaced our box. At that time he stated he was in a hurry to get finished and asked me to sign his hand held device. I didn't have my glasses and he was in a hurry so I asked him what it was I was signing and he said "its just saying I completed the work today". I called to cancel my Dish on 12-12-16 and they told me i had a 2 year contract now. I didn't find out until 12-12-16, when l called to cancel my Dish, that they did not make my old 625 box anymore and that it was upgraded!

I knew he had to replace the box because the old one wasn't working but didn't know it was an upgrade! I had only called for a service…

00 on my bill and she stated that my cable services would be return once it was paid. 00 dollars was drafted out of my account and my service was terminated. 00. I am highly pissed. 00 was arranged. This is bad business.

On November 2, 2015 at a Kiosk in Mayaguez, Mall Mayaguez, Puerto Rico a Third Party retailer I believed his name is Angel offered me a 1 (one) year promotion of Dish latino at $29.99 for only 12 months, under any circumstances he never told us that it was a contract for 2 (two) years and that at the end of the 12 months we had the options of either continue with the service or terminate without further obligation.

A few weeks ago I contacted dish to terminate the service because I do not wish to continue due to several reasons. The employee told us that if I decide to terminate the service that I had to pay Dish $240.00 because according to them I signed a contract for 24 months. I replied thatI never signed any documents whatsoever and that the agreement with the retailer was for only 1…

I received a phone call tonight; 11/26/2016 @ 6:33 pm, from this number: 800-333-3474, at which time I was informed that over the course of the next few days, I would lose my current programming if my receiver was not compatible with the newer system Dish was supposedly rolling out. I was also told that "I" would have to pay $150.00 as a one-time installation fee, coupled with various discounts that would reduce my present monthly bill from $96.00+ by $30.00 or so for 1-year.

I informed the gentlemen that I am a disabled veteran on a fixed income, with absolutely "NO" extra money just lying around to use for instances such as this! Furthermore, I have been a loyal customer of Dish for 6-plus years, and you would think that if there's any newer technology afforded your customers, you would…

Dish online advertises: "Build a home entertainment experience to fit your needs by changing your package, customizing equipment or selecting add-on programming to see a customized price for you." for $ 54.95 for the Americas top 120 + service. Yet, when I contacted them I was forced to pay $ 64.95 even when pointing out that it could not only be intended for new customers as i was told, as new customers don't change there packages they select package.

Don't carry local sports channel affiliated with MSG. Called customer service, got a total brush off from someone who could barely speak english. I calmly asked questions involving contract situations and the dish representative got a little animates and raised his voice in frustration.

Time Warner Cable is finally making its way down my street and the frustration of dish will be gone.

I asked to have my dish really realigned. I had I put on a pole since I resided my home. I was informed I would have to Pay $95. 95 for a protection fee. If I have to pay either.

I will pay both early cancelation and go to directv. I haven't been with your company long. And the one time I contact you I'm being charge. I'm not happy and have no problem going to directv. I'm not impressed.

I shouldn't be penalized for improving my home.

I have been trying to get service at my home in Sioux, Detroit, Mi 48224.

However, due to my daughter having a 4 year old bill I can't get service at my home. Problems is your representatives keep lying to me and my daughter. That's not right for your company to abuse customers. I can be contacted to discuss this matter further.

Also, I waited on hold for 20 minutes to speak to a supervisor because your reps are very rude and unprofessional.

Dish Network doesn't have the world series Game 7 listed on the TV menu. Just the most important baseball game of the year. We missed Game 6 because the game wasn't listed last night either so the DVR didn't record it.

In Longmont Colorado we are getting Gigabit Internet since we started our own city owned broad band company, dumping Comcast, Xfinity and all those rip off internet non providers. com web sites. Get High Speed internet and dump these over priced cable tv and satellite tv companies.

I recently got dish network. As part of the installation, the technician reconnected my own DVD player. By the way, your customer service people suck as they said it was not their concern and couldn't help me! Really?

I recently acquired Dish Internet, I was advised by installing tech that usage may be limited due to my location. The service is horrible, slow from day 1, I called to cancel the service as it was horrible, was told I would have to pay the $440 early termination fee, even though the service does not work as portrayed.

If I could give zero stars I would. I cancelled my dish service on October 10th - I was paid up until October 17th (She tried to get me to keep the service until I said cancel over 11 times). The woman I spoke with said it was going to be a 10 and some change charge to send me boxes so I could return my equipment or I'd be charged full price for my equipment. I said, no I'm not paying for boxes to be shipped to me. Then I said, how much of a credit will I get for the remaining 7 days since I was canceling and not actually GETTING a service from you that I've already pre-paid for.

She tells me, there is no credit. I already paid the amount and I'm not using your service, why should I pay for what I'm not getting? So after going back and forth with her and her talking to her supervisor like…

I called at the beginning of the month and spoke with a representative because I needed to extend paying my bill until the 21st and the representative told me that was fine and that I actually had until the 27th before my service would be disconnected.

However, I got an email today stating that I only had 2 days before my services would be disconnected. I called dish and spoke with 3 different reps who said they would talk with the supervisor to see what could be done.

00 before they could extend it for 9 days. So basically the first rep I lied and the ones thereafter lied and the last one was rude. Dish is a rip off and as soon as the year is out I am cancelling our service.

Don't like being lied too.

I had been a Dish Network customer since 2010, in Sept. of 2016 I called and asked for a discount in rates because I am retired and on a fixed income. Your customer service refused to give me any consideration unless I contracted for two years. So since I was quoted a better rate through local cable without a contract, I ended my service with Dish on September 29th 2016. I was informed I would receive two box's with shipping labels to return the equipment. I followed all instructions and dropped off the two box's at a UPS store in St. George, UT. on Sept 16th, On Oct. 23rd, I received an email from Dish that the equipment was received. At that time I discarded the shipping receipt with the tracking numbers.

Now on Oct. 3rd, I received an email stating that they did not receive 1 of two…

I moved and the person I live with has dish and it stinks. You remove good channels and put on garbage. You take off good programs and put on garbage. Every time it rain or is going to lose the signal.

I would never ever get dish or tell anyone to get it cause it stinks as a provider.

I have had the worst experience! I was called a liar, from an account specialist the supervisor did nothing about it. He himself was rude, hard to deal with and never looked into the issue I have. The next guy I spoke with said with his own word "Dish has no worries about customer not receiving proper care", also "I can leave dish they don't mind even with me being a 5 year customer". I told him you have a 5 star rating how? I've been a customer for 5 year at one point I decided to turn off the cable for extra study time for the kids. After buying my house I felt with the gift card that had been sent to me for 360.00 with dish I would go ahead and turn the cable back on. I spoke to a rep turn the cable on with 73.00 from my visa.

We then called the gift card provider "NuCards" on 3 way to…