Dish Network

I was driving through Bassett, VA around 3pm when I witnessed the driver of the van with license plate number VIA0138 swerve in front of my vehicle without a signal. Then at the intersection of Riverside Dr and Stanley highway he failed to stop at the light but slowed down throw the intersection as 2 vehicle were turning onto Stanley Highway. I kept my distance until I arrived at my destination to avoid his wreckless driving.

I went to the dish network dealer in Lake Havasu City Arizona 86404 on 9/18/17. Was told I would receive a phone call within 24 hrs. Never got one. Went back to store 9/19/17 am. I was told they would try to be there at 4pm if they couldn't make it I would receive a phone call and put on the schedule for 4 pm 9/20/17. Never happened.

Went back to store 9/20/17 at 4pm. Talked gentlemen in the store and he called the tech. The tech was busy pre-wiring a house and was booked the next day as well and told the gentleman in the store to call the other tech as he did not have anything on 9/21/17.

The gentleman in the store called the other tech and after 5 minutes of arguing with him because he refused to do the work tomorrow 9/21/17 he hung up the phone. So here I am paying for dish and…

Why should a customer have to pay the postage to UPS to send a broken box back. We pay insurance on our bill every month. That's not right totally wrong. We have been loyal customers for years.

Hi, I am writing in regard to my dissatisfaction with the Polk DSB1 soundbar and DSB2 subwoofer I was sold during a technician's visit to repair my dish. Unbeknownst to me, these did not come with rear speakers, which I later learned are not available in my area.

I was not advised as such at the time I purchased them, as well as not receiving any manual and return policy paperwork. Because the sound quality is not the same without the speakers, I have contacted Dish Customer Service twice to return them.

Unaware of the return policy because of not receiving any paperwork, I was advised that I was beyond the 30-day return window, and, therefore, would not be able to return them for a full refund. I have tried to purchase the speakers directly from Polk (I was told they are exclusive to…

I called in to get a extension on my bill and the lady said I could get till September 2nd and I said that's not long enough due to i started a new job and need till the 11th of September. Then she was like just call back on the 2nd for another extension.

So that's what I did. When on the phone for over 45 minutes, they say that can't do that. Why would I have called if they can't do that so now I'm out of tv till the 11th because of false info from an employee. B's

Technician screwed over 30 holes in our hard wood floor and I submitted a claim over 8 months ago. The claim is now being denied because the technician was interrogated and is not telling the truth.

I have been with dish network for 9 years I have never been late on a bill. I have always payed with a money order several months back I got my bill I put it in the mail the next day I started getting threats on my TV if my bill was not payed in 48 hours I would be disconnected well I called and told the person it was in the mail please don't turn it off I ask what was going on and to this day no one has told me any thing well my dish was turned off.

I could not believe it so I told them not to turn it back on they never would send me a box to send the receiver back and my dish got turned due to them getting my money order now I have to pay extra at the Wal-Mart so I don't get turned off.Then the next month my bill went from 75 a month to 82 same crap I called and I still don't know any…

Since we have not had NBC and CW for several weeks, will there be a reduction in our bill until the conflict is resolved? Thank you for your time.

I am the victim of a bait and switch program by dish network. This bait and switch operation advertises a wonderful DVR receiver on the internet, but what you get is a piece of junk. You cannot watch one channel and record another.

I did not discover this problem until the technician had left. I called to complain but was told to get a receiver that actually is functional you have to pay 5 dollars a month more than their quoted price for a year and then it goes up to 10 dollars more a month for the next year.

This is in spite of their advertisement that the price is not supposed to change for two years. They said that really didn't apply to this situation. I already had disconnected my Direct TV service. My dish is down on the ground and all my equipment boxed up.

I agreed to pay the…

I called a few months ago to let Dish know I was having problems with my Dish. I was told they would send out a Service Tech to check the problem.He showed up as scheduled and replaced our box. At that time he stated he was in a hurry to get finished and asked me to sign his hand held device. I didn't have my glasses and he was in a hurry so I asked him what it was I was signing and he said "its just saying I completed the work today". I called to cancel my Dish on 12-12-16 and they told me i had a 2 year contract now. I didn't find out until 12-12-16, when l called to cancel my Dish, that they did not make my old 625 box anymore and that it was upgraded!

I knew he had to replace the box because the old one wasn't working but didn't know it was an upgrade! I had only called for a service…

00 on my bill and she stated that my cable services would be return once it was paid. 00 dollars was drafted out of my account and my service was terminated. 00. I am highly pissed. 00 was arranged. This is bad business.

On November 2, 2015 at a Kiosk in Mayaguez, Mall Mayaguez, Puerto Rico a Third Party retailer I believed his name is Angel offered me a 1 (one) year promotion of Dish latino at $29.99 for only 12 months, under any circumstances he never told us that it was a contract for 2 (two) years and that at the end of the 12 months we had the options of either continue with the service or terminate without further obligation.

A few weeks ago I contacted dish to terminate the service because I do not wish to continue due to several reasons. The employee told us that if I decide to terminate the service that I had to pay Dish $240.00 because according to them I signed a contract for 24 months. I replied thatI never signed any documents whatsoever and that the agreement with the retailer was for only 1…

I received a phone call tonight; 11/26/2016 @ 6:33 pm, from this number: 800-333-3474, at which time I was informed that over the course of the next few days, I would lose my current programming if my receiver was not compatible with the newer system Dish was supposedly rolling out. I was also told that "I" would have to pay $150.00 as a one-time installation fee, coupled with various discounts that would reduce my present monthly bill from $96.00+ by $30.00 or so for 1-year.

I informed the gentlemen that I am a disabled veteran on a fixed income, with absolutely "NO" extra money just lying around to use for instances such as this! Furthermore, I have been a loyal customer of Dish for 6-plus years, and you would think that if there's any newer technology afforded your customers, you would…

Dish online advertises: "Build a home entertainment experience to fit your needs by changing your package, customizing equipment or selecting add-on programming to see a customized price for you." for $ 54.95 for the Americas top 120 + service. Yet, when I contacted them I was forced to pay $ 64.95 even when pointing out that it could not only be intended for new customers as i was told, as new customers don't change there packages they select package.

Don't carry local sports channel affiliated with MSG. Called customer service, got a total brush off from someone who could barely speak english. I calmly asked questions involving contract situations and the dish representative got a little animates and raised his voice in frustration.

Time Warner Cable is finally making its way down my street and the frustration of dish will be gone.

I asked to have my dish really realigned. I had I put on a pole since I resided my home. I was informed I would have to Pay $95. 95 for a protection fee. If I have to pay either.

I will pay both early cancelation and go to directv. I haven't been with your company long. And the one time I contact you I'm being charge. I'm not happy and have no problem going to directv. I'm not impressed.

I shouldn't be penalized for improving my home.

I have been trying to get service at my home in Sioux, Detroit, Mi 48224.

However, due to my daughter having a 4 year old bill I can't get service at my home. Problems is your representatives keep lying to me and my daughter. That's not right for your company to abuse customers. I can be contacted to discuss this matter further.

Also, I waited on hold for 20 minutes to speak to a supervisor because your reps are very rude and unprofessional.

Dish Network doesn't have the world series Game 7 listed on the TV menu. Just the most important baseball game of the year. We missed Game 6 because the game wasn't listed last night either so the DVR didn't record it.

In Longmont Colorado we are getting Gigabit Internet since we started our own city owned broad band company, dumping Comcast, Xfinity and all those rip off internet non providers. com web sites. Get High Speed internet and dump these over priced cable tv and satellite tv companies.

I recently got dish network. As part of the installation, the technician reconnected my own DVD player. By the way, your customer service people suck as they said it was not their concern and couldn't help me! Really?

I recently acquired Dish Internet, I was advised by installing tech that usage may be limited due to my location. The service is horrible, slow from day 1, I called to cancel the service as it was horrible, was told I would have to pay the $440 early termination fee, even though the service does not work as portrayed.

If I could give zero stars I would. I cancelled my dish service on October 10th - I was paid up until October 17th (She tried to get me to keep the service until I said cancel over 11 times). The woman I spoke with said it was going to be a 10 and some change charge to send me boxes so I could return my equipment or I'd be charged full price for my equipment. I said, no I'm not paying for boxes to be shipped to me. Then I said, how much of a credit will I get for the remaining 7 days since I was canceling and not actually GETTING a service from you that I've already pre-paid for.

She tells me, there is no credit. I already paid the amount and I'm not using your service, why should I pay for what I'm not getting? So after going back and forth with her and her talking to her supervisor like…

I called at the beginning of the month and spoke with a representative because I needed to extend paying my bill until the 21st and the representative told me that was fine and that I actually had until the 27th before my service would be disconnected.

However, I got an email today stating that I only had 2 days before my services would be disconnected. I called dish and spoke with 3 different reps who said they would talk with the supervisor to see what could be done.

00 before they could extend it for 9 days. So basically the first rep I lied and the ones thereafter lied and the last one was rude. Dish is a rip off and as soon as the year is out I am cancelling our service.

Don't like being lied too.

I had been a Dish Network customer since 2010, in Sept. of 2016 I called and asked for a discount in rates because I am retired and on a fixed income. Your customer service refused to give me any consideration unless I contracted for two years. So since I was quoted a better rate through local cable without a contract, I ended my service with Dish on September 29th 2016. I was informed I would receive two box's with shipping labels to return the equipment. I followed all instructions and dropped off the two box's at a UPS store in St. George, UT. on Sept 16th, On Oct. 23rd, I received an email from Dish that the equipment was received. At that time I discarded the shipping receipt with the tracking numbers.

Now on Oct. 3rd, I received an email stating that they did not receive 1 of two…

I moved and the person I live with has dish and it stinks. You remove good channels and put on garbage. You take off good programs and put on garbage. Every time it rain or is going to lose the signal.

I would never ever get dish or tell anyone to get it cause it stinks as a provider.

I have had the worst experience! I was called a liar, from an account specialist the supervisor did nothing about it. He himself was rude, hard to deal with and never looked into the issue I have. The next guy I spoke with said with his own word "Dish has no worries about customer not receiving proper care", also "I can leave dish they don't mind even with me being a 5 year customer". I told him you have a 5 star rating how? I've been a customer for 5 year at one point I decided to turn off the cable for extra study time for the kids. After buying my house I felt with the gift card that had been sent to me for 360.00 with dish I would go ahead and turn the cable back on. I spoke to a rep turn the cable on with 73.00 from my visa.

We then called the gift card provider "NuCards" on 3 way to…

99 a month. All of the sudden my bill started going up to $70-99 a month. I have been hung up on twice that I've called to ask for corporate's phone number because no one wants to speak to me about this situation.

I've worked as a business manager for years you don't speak to your customers bad or disrespect them especially when they are giving you business.

My complaint is that the package that we pay for does not allow us to see Detroit baseball games. They are always blacked out. For as much as we pay for the services they should include this channel. If I switch to direct TV or charter it is included.

I live in Marion Ohio and am not within driving distance to Detroit. We get the Indians games but I am a tigers fan. I am seriously thinking of switching cable companies. I am not adding any channels because then my bill will go up and it is to high now.

You do all kinds of promotions for new customers but do nothing to keep your existing ones from leaving.

I have had dish network for quite a while probably around 5 years. I recently moved and there was going to be a few weeks between when I sold my prior property and my new property. I was told that it would take 2 weeks to receive a box to return my receiver and it would be best for me to suspend my account rather then cancel. I did and moved into the new home only to find out that I wasn't able to keep the existing package that I had at the existing price and that I had to sign a new 2 year agreement.

I had asked for new equipment, however was told that I would need to use my old equipment that I have had for the past five years. I asked about an upgrade for the Hopper and was told I would have to pay $150.00 that was non refundable just to use the Hopper. I sang the praises of Dish in…

My son had ordered dish network and internet. We were told the bill would be $68 and change for one tv set up and internet. We called today looking for the internet and was told this was not included. I have been transferred over 10x tonight, blind transfer, speaking to Dish customer service who have no idea how to service or settle this matter.

Finally was transferred to Gus who said he would look into it but will take 7-10 days to resolve. This is not acceptable. This is the first time I have ever dealt with your organization and honestly it was the worst experience.

While watching St louis and Pittsburg on ESPN channel 140 after approximately 21 minutes you blocked the channel. You people are really making it easy for me to try another company like most of my relatives and neighbors have done.

I have been a loyal customer for well over 20 years and this is the kind of service I get forget it I will probably be looking elsewhere for better service. Don't bother telling me you have no control on the channel being blacked out you also blacked out my fox Midwest that I use to watch my games on so I decided not to get that channel anymore if I could not watch it when I wanted to.

With service like this I am surprised you are still in the business of ripping people off.

I have been awaiting your restoration of Fox for the past month. Please resolve this issue ASAP or I will unfortunately be looking at returning to Comcast, something I do not want to do. I am not overly fond of Fox, but it is holding our programming of the Seattle Seahawks ransom.

I have missed all preseason games and enough is enough. I even have paid for the extra sports channels and still can not view the Hawks in my own home. Not fair.

In June of 2016 my wife called Dish Network to add service to a second location which we use on weekends and holidays. This location has no mail service so she asked that the bill for this second location be sent to our home address. In August of 2016 we found our service had been suspended due to non payment. After calling customer service we discovered they had been sending the bill to the second location street address which has no mail service. They informed me they would restore service as soon as I made payment and then informed me I had 48 hours to pay or I would be turned over for collection.

Wonderful service for a customer who has paid their exorbitant monthly bill for 10 years. In addition, the installation at the second location has never been completed. The dish is being held…

Dish was installed on my property without my consent. I am the owner of the apartment after the tenants abandoned the property it was discovered that dish had not only installed their system without authorization but damage the property along with very poorly installation leaving wires loosely around as a potential safety hazard. I contact Dish to get someone to removed the equipment and to fix the damage. I get a customer service rep telling me that they should have contacted the owner, but later recanted that statement stating that it was my responsibly to have it removed and the damages are my problem as well.

I then ask to speak to a manager only to be over talk and spoken to very rudely again telling me that its my problem not hers. When I ask for an email address to the escalation…

Dish was installed on my property without my consent. I am the owner of the apartment after the tenants abandoned the property it was discovered that dish had not only installed their system without authorization but damage the property along with very poorly installation leaving wires loosely around as a potential safety hazard. I contact Dish to get someone to removed the equipment and to fix the damage. I get a customer service rep telling me that they should have contacted the owner, but later recanted that statement stating that it was my responsibly to have it removed and the damages are my problem as well.

I then ask to speak to a manager only to be over talk and spoken to very rudely again telling me that its my problem not hers. When I ask for an email address to the escalation…

Today two young men came to my door trying to sell Dish. When I asked them to leave they became abusive and threatening cursing me out I had to physically escort them off my property. After reading reviews of this company online, I can see that this kind of abuse is not outside the realm of what you can expect from a slime company like this.

Due to unexpected expenses this month my auto pay did not go through on the 3rd. I attempted to setup payment for past due amount today the 27th for Friday 29th. Was told by a very rude lady that I must pay total amount due of 313 by Friday or 15 dollars for an extension to the fifth. I have attempted since I signed up to have a payment date of the fifth to no avail. Then I was told that if I cancel before my contract is up in 2017 I will be charged like 400 dollars.

On top of this I have been attempting to get a replacement hopper for bout a month only to get run around bout it's my tv or hdmi cable or I don't know what I'm doing. Luckily I did get a replacement box shipped out this evening. Also I do not have my local CBS station and the crap antenna they send doesn't work in my area. I…

I moved to Missouri about a year an a half ago to take care of a family member and they have dish network and it has been the worse thing I ever experienced. Every time it rains no matter light or heavy it goes out.

My comment about it well here it is it "STINKS" big time. I just can't believe how crappy it is. Every time u turn it off and back on it takes 5 minutes for it to make a connection. I had directv and for 16 years was a happy customer.

Auto pay was not deducted and I didn't know that. I deducted it from my checking account and received something across my tv that said my service was going to be interrupted if I didn't make a payment. I called immediately to see what was going on.

The supervisor was fantastic and took my payment and gave me a credit for the report.

Why is it when we call for service, the person answering our call is always from another country, whom we can can not understand. This makes us very angry, because jobs are needed at home in the USA.

I no longer have NFL network that was my most favorite channel on dish network that was the whole reason I had dish network and now I don't have NFL network and is really really making me very upset. Y'all need to solve this problem fast. I want my NFL network by ASAP.if he is not back within days I will switch to a different user and I have been with y'all for years.

I just simply want to know why I'm suppose to have 120 channels but I actually have only about 60. I just want to know why you have two (2) of the same channels which show the same thing at the same time and want us( the customers) to believe that we have twice as many channels as we actually have?

Yet practically every February you raise the rate for your programs. Just recently we discovered that channel 8 (local channel) is no longer available on Dish. There is not hardly anything worth looking at on some nights and in order to add something like Bet in my plan I have to move up to another package. Totally disgusted!

Today, I have spoken to WDAF and they say that this is a problem with DISH and not them. We have lost channel 4 for whatever reason which is for you people to work out. I agreed to the contract with you and that included the local channels.

I don't feel that WDAF is not my responsibility to deal with. If you can't provide the channels that you promised me I would like to have a refund. I'm sure DIRECT-TV would like to have all the customers that you people have done wrong.

Called to cancel my service in February 2016, they never cancelled the service because I was not able to stay on the line and talk with corporate. They continued to draft money from my account and when I called in again was told that even though I requested to cancel my service that because I did not talk with a corporate manager that the service would still be cancelled and

also because after three months I switched to wireless joey that it restarted my 2-year service agreement. 90 for billed charges all after requesting my service to be terminated.

After my first year was up and the deals they gave me was up I'm forced to get a lesser package which includes basically nothing. If I want to get ESPN or history channels I will have to get the package that 90$- 100$.

I also got a movie channel (10$) that shows old non rated movies. I'm on time every month with my payment and I'm not satisfied with my service. Other companies that offer service don't rip you off like this. I'm not getting my moneys worth and after one more year I'm canceling this service.

I just signed a contract on the 29th of April for service for my home.

First of all they sent a standard receiver after asking if we had an HD tv, after ASKING me if I had one to start with. Sent me two non working receivers for the bedrooms where I had little to no visibility on either.

Today I get disconnected for non service altho I was sent a bill with 0 balance and also wouldnt work with me toward a solution that would be amicable. I never received the 48 hour notice on the tv and they had my email incorrect.

I talked to no less than 5 people about the issues and still no satisfaction. I wanted to cancel because I am so not happy with the service and was told that I would be charged for cancelling the service altho I AM NOT SATISFIED AT ALL.

For the last year I have had nothing but trouble with your signal and equipment. It will cut out numerous times through out the dat and night. If I try to listen to music it skips like the old records of long ago.

It also does the same thing to something I try recording. It just cuts out for no reason. I'm tired of your people passing me off to someone else all the time and they tell me the same thing and try the same the same things over and over and over. It's not my connections!

00 plus dollars a month. I deserve a rebate of some kind after all this crap I have had to put up with. I didn't even get a tablet when I went with the dvr and joey!! Nothing but grief for all the years I've been a loyal customer. Very upset and disappointed.

Dish is not providing the service the were contracted for and due to the fact that they have my credit card are making unauthorized purchases I am not happy with the service the service has never worked and I am being strong holded into paying for it. I presently am trying to return the boxes I was refused any contact info to resolve this. I want to sue you and need a poc.

I have spent the past 10 days attempting to get a properly working receiver. The initial receiver was broken and it was promptly replaced. However the "new" receiver had hard drive failure. We attempted to correct this on our own for several days using internet troubleshooting and following directions on the screen (resetting, unplugging and restarting). Then we took time to call and finally convinced company to send a technician. He did the same unplug and reset that we had done. Initially this corrected the problem but it continued to recur daily. We called again and had to threaten to cancel to get another technician to come. This technician came and again only reset the device instead of replacing it.

So we called again for another technician and were refused anyone to come and…

Last July I remodeled my basement and added a tv and a Joey. I've been a Dish customer for four years. When I tried to leave Dish they said I needed to pay $300 because I added a Joey last year.

This is how you treat loyal customers? Impose an extortionate $300 penalty for a $50 device? I would very much appreciate Dish waiving this penalty because it is totally ridiculous. Please let me know when and how we can conclude this in a satisfactory way.

If I could give zero stars I would. DO NOT GET DISH! I signed a 2 year contract with them and called today which is now 2 years later to see what the final day was. They told me I had another 2 years left. I called them a year ago because my equipment wasn't working for the tv and the sales rep said I would get a better deal if I went ahead and got the hopper and would also receive a 15$ a month discount. So I had the cable guy install the new equipment. He had me sign a paper that he said was for the equipment. In the fine print I had just signed another 2 year contract with them that I had no idea I was signing!

I asked for that contract and they said I had to wait over a week to receive it. They said they had a recording of me saying I was fine with another 2 year contract as well, but…