Dish Network

Dish was installed on my property without my consent. I am the owner of the apartment after the tenants abandoned the property it was discovered that dish had not only installed their system without authorization but damage the property along with very poorly installation leaving wires loosely around as a potential safety hazard. I contact Dish to get someone to removed the equipment and to fix the damage. I get a customer service rep telling me that they should have contacted the owner, but later recanted that statement stating that it was my responsibly to have it removed and the damages are my problem as well.

I then ask to speak to a manager only to be over talk and spoken to very rudely again telling me that its my problem not hers. When I ask for an email address to the escalation…

Today two young men came to my door trying to sell Dish. When I asked them to leave they became abusive and threatening cursing me out I had to physically escort them off my property. After reading reviews of this company online, I can see that this kind of abuse is not outside the realm of what you can expect from a slime company like this.

Due to unexpected expenses this month my auto pay did not go through on the 3rd. I attempted to setup payment for past due amount today the 27th for Friday 29th. Was told by a very rude lady that I must pay total amount due of 313 by Friday or 15 dollars for an extension to the fifth. I have attempted since I signed up to have a payment date of the fifth to no avail. Then I was told that if I cancel before my contract is up in 2017 I will be charged like 400 dollars.

On top of this I have been attempting to get a replacement hopper for bout a month only to get run around bout it's my tv or hdmi cable or I don't know what I'm doing. Luckily I did get a replacement box shipped out this evening. Also I do not have my local CBS station and the crap antenna they send doesn't work in my area. I…

I moved to Missouri about a year an a half ago to take care of a family member and they have dish network and it has been the worse thing I ever experienced. Every time it rains no matter light or heavy it goes out.

My comment about it well here it is it "STINKS" big time. I just can't believe how crappy it is. Every time u turn it off and back on it takes 5 minutes for it to make a connection. I had directv and for 16 years was a happy customer.

Auto pay was not deducted and I didn't know that. I deducted it from my checking account and received something across my tv that said my service was going to be interrupted if I didn't make a payment. I called immediately to see what was going on.

The supervisor was fantastic and took my payment and gave me a credit for the report.

Why is it when we call for service, the person answering our call is always from another country, whom we can can not understand. This makes us very angry, because jobs are needed at home in the USA.

I no longer have NFL network that was my most favorite channel on dish network that was the whole reason I had dish network and now I don't have NFL network and is really really making me very upset. Y'all need to solve this problem fast. I want my NFL network by ASAP.if he is not back within days I will switch to a different user and I have been with y'all for years.

I just simply want to know why I'm suppose to have 120 channels but I actually have only about 60. I just want to know why you have two (2) of the same channels which show the same thing at the same time and want us( the customers) to believe that we have twice as many channels as we actually have?

Yet practically every February you raise the rate for your programs. Just recently we discovered that channel 8 (local channel) is no longer available on Dish. There is not hardly anything worth looking at on some nights and in order to add something like Bet in my plan I have to move up to another package. Totally disgusted!

Today, I have spoken to WDAF and they say that this is a problem with DISH and not them. We have lost channel 4 for whatever reason which is for you people to work out. I agreed to the contract with you and that included the local channels.

I don't feel that WDAF is not my responsibility to deal with. If you can't provide the channels that you promised me I would like to have a refund. I'm sure DIRECT-TV would like to have all the customers that you people have done wrong.

Called to cancel my service in February 2016, they never cancelled the service because I was not able to stay on the line and talk with corporate. They continued to draft money from my account and when I called in again was told that even though I requested to cancel my service that because I did not talk with a corporate manager that the service would still be cancelled and

also because after three months I switched to wireless joey that it restarted my 2-year service agreement. 90 for billed charges all after requesting my service to be terminated.

After my first year was up and the deals they gave me was up I'm forced to get a lesser package which includes basically nothing. If I want to get ESPN or history channels I will have to get the package that 90$- 100$.

I also got a movie channel (10$) that shows old non rated movies. I'm on time every month with my payment and I'm not satisfied with my service. Other companies that offer service don't rip you off like this. I'm not getting my moneys worth and after one more year I'm canceling this service.

I just signed a contract on the 29th of April for service for my home.

First of all they sent a standard receiver after asking if we had an HD tv, after ASKING me if I had one to start with. Sent me two non working receivers for the bedrooms where I had little to no visibility on either.

Today I get disconnected for non service altho I was sent a bill with 0 balance and also wouldnt work with me toward a solution that would be amicable. I never received the 48 hour notice on the tv and they had my email incorrect.

I talked to no less than 5 people about the issues and still no satisfaction. I wanted to cancel because I am so not happy with the service and was told that I would be charged for cancelling the service altho I AM NOT SATISFIED AT ALL.

For the last year I have had nothing but trouble with your signal and equipment. It will cut out numerous times through out the dat and night. If I try to listen to music it skips like the old records of long ago.

It also does the same thing to something I try recording. It just cuts out for no reason. I'm tired of your people passing me off to someone else all the time and they tell me the same thing and try the same the same things over and over and over. It's not my connections!

00 plus dollars a month. I deserve a rebate of some kind after all this crap I have had to put up with. I didn't even get a tablet when I went with the dvr and joey!! Nothing but grief for all the years I've been a loyal customer. Very upset and disappointed.

Dish is not providing the service the were contracted for and due to the fact that they have my credit card are making unauthorized purchases I am not happy with the service the service has never worked and I am being strong holded into paying for it. I presently am trying to return the boxes I was refused any contact info to resolve this. I want to sue you and need a poc.

I have spent the past 10 days attempting to get a properly working receiver. The initial receiver was broken and it was promptly replaced. However the "new" receiver had hard drive failure. We attempted to correct this on our own for several days using internet troubleshooting and following directions on the screen (resetting, unplugging and restarting). Then we took time to call and finally convinced company to send a technician. He did the same unplug and reset that we had done. Initially this corrected the problem but it continued to recur daily. We called again and had to threaten to cancel to get another technician to come. This technician came and again only reset the device instead of replacing it.

So we called again for another technician and were refused anyone to come and…

Last July I remodeled my basement and added a tv and a Joey. I've been a Dish customer for four years. When I tried to leave Dish they said I needed to pay $300 because I added a Joey last year.

This is how you treat loyal customers? Impose an extortionate $300 penalty for a $50 device? I would very much appreciate Dish waiving this penalty because it is totally ridiculous. Please let me know when and how we can conclude this in a satisfactory way.

If I could give zero stars I would. DO NOT GET DISH! I signed a 2 year contract with them and called today which is now 2 years later to see what the final day was. They told me I had another 2 years left. I called them a year ago because my equipment wasn't working for the tv and the sales rep said I would get a better deal if I went ahead and got the hopper and would also receive a 15$ a month discount. So I had the cable guy install the new equipment. He had me sign a paper that he said was for the equipment. In the fine print I had just signed another 2 year contract with them that I had no idea I was signing!

I asked for that contract and they said I had to wait over a week to receive it. They said they had a recording of me saying I was fine with another 2 year contract as well, but…

Me and my roommate been with you for 7 years we always had everything service we're both senior citizens on a fixed income I spoke to someone last night let them know that we were sick and couldn't make the payment until the 1st of this month I tried to pay it today the $220 but they told me they won't turn my service back on I'm calling to see if there's anything you can do because we don't want to lose our service and

if you have a special for senior citizens. I hope that's something you all can do I don't want to lose your service

I am a new Dish customer - just had my Dish installed yesterday 04/16/16. My local paper on 04/16/16 had an add for Dish that included a three year price guarantee and Netflix included for one year. I called to see if I could get this offer and was told that offer had ended.

Now that does not seem fair to me. If the newspapers are still advertising this offer I feel Dish should honor it. As a new customer I am concerned about the treatment I will receive with Dish.

I was charged $50 installation fee the day I called and was told install was free and my bill would be due on the 24th and I told them at the time I get paid on the 5th of each month a toast up my payments for that date and he told me it's not a problem.

I got charged a $13 dollar late fee. I was also told I would get free tech support so when I contacted customer service to change my pay date I got charged another$12 tech fee. I was also told I would get $100 gift card to date I've seen nothing.

I'm very unhappy about the these charges I switched from direct tv to dish for a supposed to be better experience which I have not experienced as of yet. I want to order the internet but I am afraid to because I don't know what hidden charges will appear unauthorized on my card.

It's reasons…

My husband paid our bill early, before the bill came, we didn't know that dish had taken a raise so the payment was 10.00 short, they said they were just adding it to the next bill, we thought no problem, the bill came and it had the extra 10.00 on it he paid it through bill pay right away, it was paid on march 31 through bill pay, which was a Thursday, bill pay said it will be to dish on Monday, but on Sunday morning they shut off our service, all because of the ten dollars. We have been with dish for about 20 years and NEVER had a late payment and this is how we are treated?

I just put dish in my mothers house for her, when our contract is up and my mothers is up I am dropping dish and will never return. If this is how you treat good customers then I want no part of your company. I am…

I'd like to know why the inspiration channel has been taken off. A channel that my family and I enjoy instead you put another stupid channel on with dumb comercials. how dumb can you get. It was bad enough when turner was done away with.

Renew the contracts and put the shows back on. Why should i pay you to watch commercials. as i say dumb direct tv is looking better every day. so if you dont wont to lose your paying public stop messing up our programs real dumb move.

I am a former customer of Dish. I cancelled their service about a year ago. We have a disputed bill that is still not resolved. 37 without my authorization. Since I cancelled their service I have also changed my debt card number.

I have never given this card number to Dish. I would like to know how they obtained the card number information. Looks like theft to me!

On Monday march 28, 2016 a service tech came to my house from Dish (tech van #741 VAN24). I explained to him that I was unable to see about 3 channels. He said that it could be the box or dish outside my house.

He said if its box that he would have to replace because my box was outdated. I said will both of my tvs still keep working he said no new box cannot mirror two tvs. I said well if its box please do not replace until I find out how much a new double box is gonna cost me and how much my monthly bill is gonna increase, he said ok no problem.

I was working and my wife who doesn't speak any english was at home. I called 30 minutes later and he already had left. , he switched my box ,took my old box, put a single box so now i was unable to watch tv upstairs and most of all he faked my…

Dish customer service was the worst I have ever received I am highly disappointed in the terrible service. I requested a 1 day extension to the 15th and was informed on the 3rd that if I called back on the 9th to see what could be done.

I called back and now they say sorry can't help u due to high balance however that's NOT what the rep said on the 3rd! I understand everyone is human and sometimes makes mistakes as a support rep did but as a company who claims they care about their customers it should be fixed to make customers happy.

Called to get info on 3/4/16 about possibly changing to dish. Spoke with a sales rep named Jason out of Phoenix. " I told him I wanted to discuss this with my daughter as she handles my finances. " He was very rude, and condescending.

I would never use your service due to his attitude and unprofessional demeanor.

V and I went to go see what was on Chanel 121 which is usually History 2 but to my surprise it had been changed to Viceland. I was very upset to see this. I had loved this channel, and would watch it often. ).

I would like Dish to restore this channel immediately or I will see to other retailers. And Dish is such a great network that it didn't even have the sense to tell there costumers. V company. I do not watch Viceland and I think Dish is more responsible than that.

So I thank you for hearing me out, and listing to my terrible run in with a Chanel 121 switch.

It has been a major task getting connected to the offer that was made to me by mail, the technicians who connected me were fast and did a good job connecting my service, but there is a problem with your customer service there is a serious lack of communication between dish and they're customers. I called several times and even sent emails to customer service and finally found someone over there that got one problem fixed and just when I thought we had every thing worked out and I had the offer and the programming I wanted, my service was disconnected.

Now I was really starting to get upset because when I was connected I signed up for e auto pay and I could not figure out what was going on so I sent an email to customer service they were no help and told me to call so I did, when I called…

This wonderful company for the third time in a row, shut my service off without any notice or warning. Tacking on late fees and re hook up fees. Only for me to receive a bill that I'm supposedly late in paying, in the mail a day or two later.

Nice little scam these bags have going there. Can't wait till my contract is up!

My receiver was not working so I called customer service and was sent a new one. I sent the I defective one back within a week. Friday, I turned on TV but there was no service. I called them and according to them, I had no service because I had not returned the box. But i actually had done it. So after going back and forward with the customer service representative, she went ahead and told me that they had received the box but not the smart card.

First of all, i took the smart card out because of their misleading instructions on how to return and recycle the original receiver. Not only that but the representative was no help at all. She kept telling me that if i did not pay the fifty four dollars charge for not returning the smart card, they would not restore my service. She gave me no…

I had TWC for 5 years and they gave me a great deal, no contract but HBO, Showtime,Cinemax free for one year. 99 including the movie package for one yr. After 90 days my bill went to over $180 dollars!

So I called them again to see why, and the movie package reverted to regular price! Pissed I told them that I didn't want it but they told me I would have to pay the $250 disconnect fee on top of my last bill, WTF!?

They lied to me and I have to pay?

I signed up for Dish with Lee Dennis out of Indiana in October 2015. At the time the promotion going on was for a free Xbox one for new customers. I was very excited about this because I wanted to be able to give it my son for Christmas. I went over everything with Lee over and over again making sure I was getting what was promised to me. I really didn't want dish, because I had cable before and cancelled it because nothing was ever on and I was paying a lot. My husband and I cancelled everything and have had nothing but regular tv, Netflix, and hulu. Once I saw this advertisement about the xbox for new customers and dish I contacted Lee Dennis to get information. I made him repeat to me over and over again what I was signing up for and what I was getting, so there would be no problems.

I…

I submitted the following complaint to Dish Network, and have been speaking with them multiple times each day since Monday morning. I called their corporate headquarters, and I'm at a dead-end, and don't know who else to contact or how to find the proper contacts that can help me!:

I've been struggling since last Sunday to resolve a double-payment Dish Network took out of my bank account. The double-payment made my bank account overdraft, so the sales reps I spoke with said that Dish Network would refund me the $35.00 overdraft fee as well as the $91.66 Dish owes me back. Dish has done NOTHING but send me some coupons to resolve this! My bank is treating me like I'm lying that Dish is going to be straightening my account out, and I don't blame them, since my account has been in the…

Setup appointment to upgrade to 4K service yesterday. Rep said appointment for today noon to 5. I said I needed 8 to noon. She said okay. I waited all day for tech to show up. When I called in I was told the service was for the 11th.

I explained that the rep said tomorrow when I spoke to her. I also explained that I needed the service done by the 9th. They kept offering apologies and excuses, incentives. Everything except meeting my needs. I am now shopping for a new service provider.

Why do you have to run that line across the top and bottom and cut off peoples heads and take things out of the bottom? The top says LED & MHL, photo frame mode, speaker, etc. and the bottom says Demo mode (loop) over "Clear Resolution Enhancer". I do not know what that means, I can't even find anyone (including your Dish TV technician) who knows what it is or what it means. He suggested I press the Format Button below the number 7 to change the size of the picture but it does not eliminate those top and bottom lines across our television.

They are very irritating when you are trying to watch a program and then get the picture cut up so much it does not even make sense. Why would you do such a horrible thing?? It just completely ruins whatever I am watching at the time when it cuts across…

I am writing this complaint because I am not satisfied with Dish. A dish representative that I ordered from, promised that my bill would not go up, but it doubled. Dish also advertises on TV that it will not go up, that is false advertisement.

I was also promised Lifetime movie channel that I don't get either. I switched to Dish because all the other cable providers kept raising their prices and now Dish has done the same. I would appreciate it if you I could have this complaint addressed as soon as possible.

I had dish a few years ago an there service sucked every time it rained or snowed or the wind would blow the service would go out. I got tired of it an told them to cancel my service an i took the box back to the store.

An they are trying to get. $547 bucks out of me big waste of money!

My son, Darius Powell, who was a minor at the time was charged with a bill from Dish Network corporate headquarters. I cancelled the services because the gentleman never returned for me to sign any type of paperwork and neither did my son. Forgery of a document was submitted after I confronted them about taking money off of my debit card in which I did not authorize them to use.

When trying to use it they said I could not use and used my mother's credit card to activate and sent one billing statement and no others were ever sent although I continuously called them. I am in the process of getting an attorney because I feel I have been done unjustly.

Very aggrevated Dish charged my account twice after confirming with me the auto pay was not set up for two month billing cycle. 44 until it clears and have to wait for refund. I had to take action and contact my bank via 3 way with Dish supervisor.

I contact on my own. Customer service is incompetent and never accurate w info when I call. Very disappointed I had to do something for their error. Too often dealing with customer service has been awful and having to explain my account to them because of there lack of competence with my account.

I am a good paying customer and feel they were not helpful and concerned about my needs. Now I am out of money for few days until my bank adjust there error.

Why I should continue with DishTV? I can opt for other option who gives better service. This is my mind set for next. Not getting response for continuous followup "CALLME"/"CALLBACK" ON 57575. I do not understand why you are not responding for customer care?

I am not getting signal since 28/12/2015 no body is available to listen my complaint. e. within guarantee period. You must replace the faulty one immediately. 21506410, STB No. 7012S,Chip ID 00584821001. Please attend my complaint immidiately to celebrate year ending programmes.

08 next recharge date is 07/03/2016.

Sales personal and company employees have outright lied to me on NUMEROUS occasions. Even when complaining to them about all the deception and lies, they lie about their lies! Shame on you Dish Network! Do yourself a HUGE favor and get your TV feed through the two paper cups and a long string before you deal with this corrupt corporation!

Someone used my card without authorization from me personally. 00 on 12/26/15 at 4pm. I called dish and they said they would try to refund it, but couldn't guarantee that it would get refunded because the person who illegally used my card didn't pay their Bill.

I have not and will not ever own dish. I need my money replaced or I will contact an attorney to take care of the matter.

Never contacted re billing question. Rudely transferred by the service rep 12/22/15 11:50 hours without listening to what I had to say or want. A VERY RUDE practice to your customers. was asking to add my son and was going to inquire about "bundling" Inter-net with my acct.

Your rep just without wanting to listen or deal with it pressed a transfer button back to main menu. Which by the way wont let you talk with a rep again. I need a consistent reliable ISP as I use the service for work as a Sheriff Deputy.

I doubt this will be read or acted on but would like a reply.

Someone used my debit card to get service with Dish Network without NY authorization. I was told by dish that it'll be refunded within 2-3 business days then by another customer service representative 7 days I'm sick of the run around I have kids that are looking forward to getting toys for Christmas and I can't wait 7 days it did not take 7 days for them to take it off my card.

I have ordered the NHL Center Ice package several years in a row. My favorite team are the New York Rangers. My complaint is that over half of the games (Rangers) broadcast have been in SD. I know for a fact Direct Network offers the Rangers game in HD.

Center Ice is a "premium" service and to me viewing the game in sd is not a "premium" product! If you ask me hockey is a game best viewed in HD. The puck is so small and moves so fast, it is nearly impossible to enjoy the game in SD!

Otherwise my family and I love Dish. But this Center Ice thing May just be a deal breaker.

Was quoted a monthly charge. The person to whom I was working with made a mistake and I now have to pay more than the price that was quoted. They talk in circles, and that is why I repeated the monthly fee many times to make sure I understood exactly what he had quoted me.

Why would I want to pay more for the same services prior to this. With the new charges there is no savings and I could have done much better going with someone else. I don't think I should be forced to stay with a company that makes you pay for their mistakes.

Do you think Dish would be satisfied if I made a mistake and paid them less? How can you prove fraud when its their word against yours.

On closing my account I was told that I had three receivers in the home which in fact I had two receivers one being a dual receiver. I returned both boxes from my home as Star Tv was here during phone conversation and put the equipment to the side.

Dish is now trying to charge me for the third box which I do not have. When a tech came out and switched rooms for me around Christmas time I do believe for my daughter he took that third box.

Said that the box was no longer needed. (It was connected to the dual receiver in the living room). I am an honest person. I will not keep something that is not mine. Star TV was here and saw how everything was connected.

Calling DISH and explaining what I have and what has happened has been very frustrating and disheartening. I can't return something…

NOT happy with not getting to see the Vikings play the Packers on Sunday. Instead you are showing the 49ers Vs Seattle in the Midwest? A lot of customers are VERY pissed off (making comments on FB) and have to go elsewhere to watch the game.

I have seen EVERY Minnesota game this year. So why the hell cant you show this one. Most important game of the year. I may be reconsidering my choice in switching to DISH. Been having to RESET my system too many times also and customer service support is horrible.

I was with Dish for about 5 years. I had 4 rooms with dish. I had internet. I called for dish to come out and fix the TV in my grandsons room in December of 2014 but when he left the new flat screen tv could not pickup any channels.

also I had trouble several times with the local stations especially fox 10. I had internet problems and was charged extra 15 a month for technical problems. Well then i lost my job and i called dish to tell them i would be late paying my bill and that i deserved a credit for the times i did without local stations if it was not 10 it was channel 5 or 3 I was told that i would be given credit this never happen.

I was told I had not returned all the equipment such as the modem after accusing me and not having the courtesy to call me back and telling me that they…

Called complaint line to request how to lower monthly charges. After an hour on the phone they ended up increased the bill. I called again, same results twice. I wrote two letters and they failed to respond to either. I called again and requested immediate termination. 50 to terminate.

I had already paid them additional service charges after I request ways to reduce the bill. They lied twice. I was forced to terminate do to fraud. These people are horrible to work with. I spent hours on the phone.

Now their collections people are calling me twice daily. Stay as far away as possible from Dish Network. Their customer service is right up there with Comcast. They lie and fail to respond.